Paradisus by Meliá Cancún -All Inclusive
US$ 610
/noite
Média para setembro
Preços para Paradisus by Meliá Cancún -All Inclusive
Selecione datas para ver preços e disponibilidade
US$ 610
/noite
Média para setembro
Preços médios mensais
Em Paradisus by Meliá Cancún -All Inclusive, o preço por noite é, em média, US$ 413 no mês mais barato (maio) e US$ 701 no mês mais caro (outubro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| março | US$ 536 |
| abril | US$ 431 |
| maio | US$ 413 |
| junho | US$ 422 |
| julho | US$ 432 |
| agosto | US$ 461 |
| setembro | US$ 610 |
| outubro | US$ 701 |
| novembro | US$ 541 |
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Mais caro: outubro (aprox. US$ 701)
Mais barato: maio (aprox. US$ 413)
Sobre este alojamento
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Depois de umas tacadas no campo de golfe, experimente uma imersão relaxante numa das 4 piscinas exteriores. Wi-fi grátis, ...
Comodidades
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Depois de umas tacadas no campo de golfe, experimente uma imersão relaxante numa das 4 piscinas exteriores. Wi-fi grátis, serviços de concierge e serviço de baby-sitter (sobretaxa) são algumas das comodidades adicionais disponíveis neste alojamento.
Comodidades para negócios
As principais comodidades incluem um business center, registo de saída rápido e um serviço de limpeza a seco. Entre os espaços para eventos deste alojamento contam-se um centro de conferências e salas de reuniões. Há estacionamento grátis no local.
Restaurante
Quando a sede apertar, dirija-se ao bar de praia, ao bar junto à piscina ou a um dos 7 bares/lounges.
Quartos
Sinta-se em casa num dos 773 quartos com ar condicionado, produtos grátis no minibar e um televisor LED. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho têm um polibã com um chuveiro fixo e artigos de higiene grátis. As comodidades incluem ainda telefone, além de cofres e de secretárias.
Localização
Em Cancún (Zona Hotelera), Paradisus Cancún – All Inclusive ficará a 5 minutos de carro de Centro Comercial Luxury Avenue e de Ponto de Partida da Trilha Museo Maya. Este alojamento de praia está a 3,4 km (2,1 mi) de Centro Comercial La Isla e a 4,2 km (2,6 mi) de Ruínas de El Rey.
O que há nas proximidades
Aquaworld(0.2 milhas)
Lagoa Nichupté(0.2 milhas)
Oasis Arena(0.7 milhas)
San Miguelito(0.8 milhas)
Playa Ballenas(0.8 milhas)
Museo Maya de Cancún(1 milhas)
Ponto de Partida da Trilha Museo Maya(1 milhas)
Campo de Golfe Iberostar Cancún(1 milhas)
Centro Comercial Luxury Avenue(1.4 milhas)
Kukulcan Plaza(1.5 milhas)
Playa Marlín(1.8 milhas)
Praias da Zona Hoteleira(1.8 milhas)
Playa Delfines(1.9 milhas)
Ruínas de El Rey(2.1 milhas)
Museo Sensorial del Tequila(2.1 milhas)
Cancun, Quintana Roo (CUN-Aeroporto Internacional de Cancun)(11.1 milhas)
Aeroporto Internacional de Tulum (TQO)(106.4 milhas)
Estacionamento
Restaurante
Piscina
Serviço de quartos
Campos de ténis
Serviços de limpeza
Localização
Kukulcan Boulevard Km 16.5, Avenida Kukulkan, Cancún, Benito Juárez, Estado de Quintana Roo, México
Aquaworld (0.2 milhas)
Lagoa Nichupté (0.2 milhas)
Oasis Arena (0.7 milhas)
San Miguelito (0.8 milhas)
Playa Ballenas (0.8 milhas)
Museo Maya de Cancún (1 milhas)
Opções de quartos
5
Premium Two Bedrooms Master Suite
Detalhes do quarto
1 Cama De Casal Extragrande
e 2 Camas De Casal
Dormidas 6
1097 ft²
Ar condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
8
The Reserve Adults Only Master Suite – Ocean View
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
646 ft²
Ar condicionadoWi-Fi (gratuito)Sala de estar separada
6
The Reserve Adults Only Suite – Ocean View
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
592 ft²
Ar condicionadoWi-Fi (gratuito)Área de trabalho para computador portátil
8
Governor Suite
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
Ar condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
6
The Reserve Adults Only Junior Suite – Ocean View
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
474 ft²
Ar condicionadoWi-Fi (gratuito)Área de trabalho para computador portátil
5
Family Concierge Suite Sunset View
Detalhes do quarto
2 Camas De Casal
1 Cama De Casal Extragrande
Dormidas 3
Ar condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
6
Family Concierge Junior Suite Ocean View
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Dormidas 3
474 ft²
Ar condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
6
The Reserve Junior Suite Sunset View Adults Only
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Dormidas 3
474 ft²
Ar condicionadoWi-Fi (gratuito)Área de trabalho para computador portátil
5
Premium Suite Sunset View
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Dormidas 3
559 ft²
Ar condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
5
The Reserve Suite Sunset View Adults Only
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
592 ft²
Ar condicionadoWi-Fi (gratuito)Área de trabalho para computador portátil
5
Family Concierge Suite Ocean View
Detalhes do quarto
2 Camas De Casal
1 Cama De Casal Extragrande
Dormidas 3
592 ft²
Ar condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
6
Family Concierge Two Bedroom Sunset View
Detalhes do quarto
1 Cama De Casal Extragrande
e 2 Camas De Casal
Dormidas 6
Ar condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
5
Junior Suite Sunset View
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Dormidas 3
474 ft²
Ar condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
6
Junior Suite Ocean View
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Dormidas 3
474 ft²
Ar condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
7
The Reserve Master Suite Sunset View Adults Only
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
645 ft²
Ar condicionadoWi-Fi (gratuito)Sala de estar separada
5
Premium Master Suite Sunset View
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Dormidas 3
656 ft²
Ar condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
5
Family Concierge Junior Suite Sunset View
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Dormidas 3
Ar condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
5
Family Concierge Two Bedroom Ocean View
Detalhes do quarto
1 Cama De Casal Extragrande
e 2 Camas De Casal
Dormidas 6
Ar condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
Avaliações dos hóspedes sobre Paradisus by Meliá Cancún -All Inclusive
8.5
Muito Bom
Com base em 428 avaliações verificadas
Quem se hospeda aqui?
Negócios
4%
Casal
41%
Família
41%
Grupos
11%
Individual
1%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Os hóspedes descrevem o Paradisus Cancun All Inclusive - Grande Reabertura em breve como um belo resort à beira-mar com funcionários simpáticos, mas também relatam quartos antigos e problemas de manutenção, comida com opiniões mistas e difícil de reservar, e taxas extras para alguns itens.
Saiba maisIsto foi útil?
O que pensam os hóspedes
Os hóspedes descrevem o Paradisus Cancun All Inclusive - Grande Reabertura em breve como um belo resort à beira-mar com funcionários simpáticos, mas também relatam quartos antigos e problemas de manutenção, comida com opiniões mistas e difícil de reservar, e taxas extras para alguns itens.
muitos hóspedes acharam os jardins e áreas comuns limpos, embora relatos recorrentes mencionem baratas, vazamentos e cheiro de mofo ocasional. As piscinas e a praia são um destaque, mas as espreguiçadeiras são escassas a menos que reservadas com antecedência, os cabanas custam a mais e a maioria dos bares fecha às 23h. Espere uma estadia cénica com serviço atencioso, mas ajuste as expectativas para quartos mais antigos e refeições variáveis enquanto as reformas pendem.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Grandes piscinas e uma extensa praia são características marcantes, com uma área Reserve dedicada apenas para adultos e atividades para famílias. Os pontos negativos incluem espreguiçadeiras escassas, a menos que sejam reservadas com antecedência, cabanas pagas e a maioria dos bares/entretenimento terminando por volta das 23h.
Avaliações dos hóspedes relacionadas
8
Alvin
23 de mai. de 2025
·
A estadia foi de 7 noites
Property needs an uplift. Pool was not 100% full and no beach service or loungers
Property needs an uplift. Pool was not 100% full and no beach service or loungers
8
Esmeralda
5 de mai. de 2025
·
A estadia foi de 8 noites
Great hotel, ocean is beautiful but rough so if you are not a good swimmer or a child you cannot go in, pools are big clean but not enough pool chairs you have to go down early as soon as pool opens or at least by 8:30am to claim pool lounger chairs or else you will have no where to sit I’m not sure why they are all taken, and why there is not enough chairs for all guests, but this was an inconvenience, also there is no music by pools only when the entertainment staff is around and even then they are not constantly playing music, which is a bummer because music would be nice by the pool, especially on vacation. They should change that. food was good. Restaurants were good. Only issue I have ran into was that the breakfast buffet is very busy. There is a long line waiting to get into breakfast buffet so be aware of that. room service was awesome. Food from room service was awesome were very comfortable. Ocean view rooms very nice entertainment was OK. staff was good attentive. Overall resort was very beautiful love the lobby smells amazing throughout the lobby. The spa we did was nice. transportation is very easy, walkable location or can take bus for 1 US dollar anywhere. We did do one excursion to Isla Mujeres. It was the best part honestly was the boat ride. The island itself was OK very crowded sketchy kind of dirty the ocean though which was called north beach was amazing but do not expect to get anything for free. But overall great resort and great stay.
Great hotel, ocean is beautiful but rough so if you are not a good swimmer or a child you cannot go in, pools are big clean but not enough pool chairs you have to go down early as soon as pool opens or at least by 8:30am to claim pool lounger chairs or else you will have no where to sit I’m not sure why they are all taken, and why there is not enough chairs for all guests, but this was an inconvenience, also there is no music by pools only when the entertainment staff is around and even then they are not constantly playing music, which is a bummer because music would be nice by the pool, especially on vacation. They should change that. food was good. Restaurants were good. Only issue I have ran into was that the breakfast buffet is very busy. There is a long line waiting to get into breakfast buffet so be aware of that. room service was awesome. Food from room service was awesome were very comfortable. Ocean view rooms very nice entertainment was OK. staff was good attentive. Overall resort was very beautiful love the lobby smells amazing throughout the lobby. The spa we did was nice. transportation is very easy, walkable location or can take bus for 1 US dollar anywhere. We did do one excursion to Isla Mujeres. It was the best part honestly was the boat ride. The island itself was OK very crowded sketchy kind of dirty the ocean though which was called north beach was amazing but do not expect to get anything for free. But overall great resort and great stay.
6
Barry
5 de jan. de 2025
·
A estadia foi de 11 noites
There were not enough chairs/beds at the pools or the beach. This was a major negative for us and will mean that we will not return.
There were not enough chairs/beds at the pools or the beach. This was a major negative for us and will mean that we will not return.
6
Sheza Shahid
11 de mai. de 2025
·
A estadia foi de 6 noites
We stayed for 6 nights. The resort is about to close down for a year to undergo extensive renovations which resulted in low occupancy. It was not very busy which was great but as a result the number of staff was also less and the service was inconsistent and quite poor in general. We upgraded to a Family Concierge suite when we arrived because the normal rooms had old dilapidated tubs for bathing and the “renovated” rooms had walk in showers. That was the only difference between the fully, newly renovated rooms and the old ones. However, upon upgrading our service did not really improve all that much. Due to the low capacity, no reservations were able to be made for the restaurants and so the wait times were about 30-40 minutes at high time. The shows were very low quality and the entertainment was nothing like what you would expect at a five star resort. We have stayed at Royaltons in the past and this was subpar in comparison. The only upside was their beach. However even that, on some days had seaweed but definitely not as much as other hotels in Riviera Maya strip. The beach was the only benefit of being at this resort, however even being able to sit on a Bali bed on the beach is a whole ordeal- we had a Bali bed included for one day with our upgrade to family concierge and even then, we can’t get ocean-facing ones or beachside ones. There is a premium cost for these- sadly they were never used during our stay which is a shame because that would have been redeeming.
We stayed for 6 nights. The resort is about to close down for a year to undergo extensive renovations which resulted in low occupancy. It was not very busy which was great but as a result the number of staff was also less and the service was inconsistent and quite poor in general. We upgraded to a Family Concierge suite when we arrived because the normal rooms had old dilapidated tubs for bathing and the “renovated” rooms had walk in showers. That was the only difference between the fully, newly renovated rooms and the old ones. However, upon upgrading our service did not really improve all that much. Due to the low capacity, no reservations were able to be made for the restaurants and so the wait times were about 30-40 minutes at high time. The shows were very low quality and the entertainment was nothing like what you would expect at a five star resort. We have stayed at Royaltons in the past and this was subpar in comparison. The only upside was their beach. However even that, on some days had seaweed but definitely not as much as other hotels in Riviera Maya strip. The beach was the only benefit of being at this resort, however even being able to sit on a Bali bed on the beach is a whole ordeal- we had a Bali bed included for one day with our upgrade to family concierge and even then, we can’t get ocean-facing ones or beachside ones. There is a premium cost for these- sadly they were never used during our stay which is a shame because that would have been redeeming.
6
Darren William
21 de fev. de 2025
·
A estadia foi de 6 noites
Overal great. There is no control of people saving lounge chairs around the pool or ocean.
Overal great. There is no control of people saving lounge chairs around the pool or ocean.
8
Monica
5 de dez. de 2024
·
A estadia foi de 4 noites
The property needs improvements. Everything closed after 11.00 pm .
The property needs improvements. Everything closed after 11.00 pm .
8
Rosella
3 de jan. de 2025
·
A estadia foi de 6 noites
Property needs some TLC. Need more pool chairs if you were not up by 7 am to get a chair good luck!! Ginger Bar staff were fantastic. Book the restaurants the buffet was Meh!! Location was great!!
Property needs some TLC. Need more pool chairs if you were not up by 7 am to get a chair good luck!! Ginger Bar staff were fantastic. Book the restaurants the buffet was Meh!! Location was great!!
8
Mudit
16 de abr. de 2025
·
A estadia foi de 4 noites
The property is amazing in terms of view, access, amenities, activities, food and much more. We really enjoyed our stay there. Althought the package was all inclusive but there were several things which incur additional cost for example beach beds, a few drinks (even coconut water) which I didn't like. The service was good but just a but slow.
The property is amazing in terms of view, access, amenities, activities, food and much more. We really enjoyed our stay there. Althought the package was all inclusive but there were several things which incur additional cost for example beach beds, a few drinks (even coconut water) which I didn't like. The service was good but just a but slow.
8
Robert
7 de abr. de 2025
·
A estadia foi de 7 noites
Although the selection of food at the buffet was exceptional, a good percentage of the food that was supposed to be temperature hot, was not. Just keeping the foods under hot lighting was insufficient. Although the pool was great, the depth of the main pool was too deep. I am 5’ 8’ and I had to stand on the tip of my toes most of the time in order for my chin not to be in the water (which is not comfortable for long periods of time). It was impossible to participate in the water Zumba classes. The room was spacious, but in dire need of updating. There were inadequate number of electrical outlets. Also, not compatible with current devices …. Example - cell phones, IPAD, computer etc. Except for what I stated above, the property was very nice and I would probably visit again.
Although the selection of food at the buffet was exceptional, a good percentage of the food that was supposed to be temperature hot, was not. Just keeping the foods under hot lighting was insufficient. Although the pool was great, the depth of the main pool was too deep. I am 5’ 8’ and I had to stand on the tip of my toes most of the time in order for my chin not to be in the water (which is not comfortable for long periods of time). It was impossible to participate in the water Zumba classes. The room was spacious, but in dire need of updating. There were inadequate number of electrical outlets. Also, not compatible with current devices …. Example - cell phones, IPAD, computer etc. Except for what I stated above, the property was very nice and I would probably visit again.
10
Jared
12 de abr. de 2025
·
A estadia foi de 7 noites
Staff were very friendly and were always willing to help. Room was cleaned everyday and no sand leftover, fridge always stocked, good food. Spa was very good and we got amazing service. Cabana on the pricey side but food was amazing. More NA beer and NA selection would be nice.
Staff were very friendly and were always willing to help. Room was cleaned everyday and no sand leftover, fridge always stocked, good food. Spa was very good and we got amazing service. Cabana on the pricey side but food was amazing. More NA beer and NA selection would be nice.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Muitas avaliações elogiam jardins e áreas comuns limpos, mas vários hóspedes relatam baratas, vazamentos, cheiro de mofo e outros problemas de limpeza relacionados à manutenção.
Avaliações dos hóspedes relacionadas
2
Ecaterina
4 de mai. de 2025
·
A estadia foi de 6 noites
First of all, I want to mention that I’m not a picky vacationer. For me and my 3-year-old daughter, the most important things were the ability to relax on the beach and to have timely access to quality food. 1.Beach Access: Despite being at an all-inclusive resort, I was told I needed to pay $250 for a cabana because all the beach lounges were “reserved” — even though many were unoccupied. A staff member told me guests start claiming lounges as early as 4 a.m. I was not willing to wake up my toddler that early to compete for a place to relax. That same staff member then offered to reserve a spot for me — for cash — which felt inappropriate and unprofessional. 2. Dining Issues: The buffet experience was chaotic and unsanitary. The food selection was poor, and the conditions were far from clean. We waited 40 minutes in line just to be seated — again, not ideal when trying to keep a young child fed on a schedule. 3. Dinner Reservations: To have dinner at one of the restaurants, you had to reserve a table — which is a normal policy for all-inclusive resorts. However, I stood in line for one full hour trying to make a reservation, only to be told everything was fully booked for that evening. The only option offered was to pay out-of-pocket at a non-inclusive restaurant. Out of desperation, I went to the steakhouse to avoid another long buffet line and ended up spending $300. In the end, I had to book another hotel and leave.
First of all, I want to mention that I’m not a picky vacationer. For me and my 3-year-old daughter, the most important things were the ability to relax on the beach and to have timely access to quality food. 1.Beach Access: Despite being at an all-inclusive resort, I was told I needed to pay $250 for a cabana because all the beach lounges were “reserved” — even though many were unoccupied. A staff member told me guests start claiming lounges as early as 4 a.m. I was not willing to wake up my toddler that early to compete for a place to relax. That same staff member then offered to reserve a spot for me — for cash — which felt inappropriate and unprofessional. 2. Dining Issues: The buffet experience was chaotic and unsanitary. The food selection was poor, and the conditions were far from clean. We waited 40 minutes in line just to be seated — again, not ideal when trying to keep a young child fed on a schedule. 3. Dinner Reservations: To have dinner at one of the restaurants, you had to reserve a table — which is a normal policy for all-inclusive resorts. However, I stood in line for one full hour trying to make a reservation, only to be told everything was fully booked for that evening. The only option offered was to pay out-of-pocket at a non-inclusive restaurant. Out of desperation, I went to the steakhouse to avoid another long buffet line and ended up spending $300. In the end, I had to book another hotel and leave.
2
Brian Varela
2 de jun. de 2025
·
A estadia foi de 4 noites
Do not stay at this property. The first day we got there we started by getting drink at the pool. The drinks tasted bad as if the water had something. We then went to dinner, the plates of food were in extremely small proportions, the food tasted bland and unseasoned. Later that night my stomach was upset by something I ate. The service was the only good thing. Once it turned night we went to our room where we found 2 cockroaches in our room. We immediately went to the front desk and asked for another room. Once given our new room we instantly checked everything and found a cockroach on the window curtains. We went to the front desk and asked for a complete refund which they did do, however, by then it was 12AM and no other place would let us book a room for the night as they asked to book it online but it was technically already the next day so we couldn’t book for that night. After some thinking, me and my wife decided we would uber to the airport and sleep the night there and head back home from how bad of an experience this place gave us. Thankfully our uber driver recommended a residence inn, and they had a room for the night. Don’t waste your money on this horrible place in dire need of renovations and pest control.
Do not stay at this property. The first day we got there we started by getting drink at the pool. The drinks tasted bad as if the water had something. We then went to dinner, the plates of food were in extremely small proportions, the food tasted bland and unseasoned. Later that night my stomach was upset by something I ate. The service was the only good thing. Once it turned night we went to our room where we found 2 cockroaches in our room. We immediately went to the front desk and asked for another room. Once given our new room we instantly checked everything and found a cockroach on the window curtains. We went to the front desk and asked for a complete refund which they did do, however, by then it was 12AM and no other place would let us book a room for the night as they asked to book it online but it was technically already the next day so we couldn’t book for that night. After some thinking, me and my wife decided we would uber to the airport and sleep the night there and head back home from how bad of an experience this place gave us. Thankfully our uber driver recommended a residence inn, and they had a room for the night. Don’t waste your money on this horrible place in dire need of renovations and pest control.
10
Jazmine
5 de jul. de 2025
·
A estadia foi de 3 noites
Very clean and friendly staff
Very clean and friendly staff
2
Dalia
13 de jan. de 2025
·
A estadia foi de 6 noites
This property is less than a one star. My family and I moved 6 times because of the ROACH infestation, soiled mattresses and leaking ceiling with moldy walls. Unsanitary and Unhealthy conditions! My niece's son came back with bed bug bites. Hotel is closing down in May for renovations and they simply do not care. Staff does not care and very rude. I cried for two days straight. I have traveled quite a bit in my life and never saw the filth that I saw at this hotel. Mold on bread, roaches on fruit etc etc. Would never ever never stay at this resort ever again not even if they renovated it.
This property is less than a one star. My family and I moved 6 times because of the ROACH infestation, soiled mattresses and leaking ceiling with moldy walls. Unsanitary and Unhealthy conditions! My niece's son came back with bed bug bites. Hotel is closing down in May for renovations and they simply do not care. Staff does not care and very rude. I cried for two days straight. I have traveled quite a bit in my life and never saw the filth that I saw at this hotel. Mold on bread, roaches on fruit etc etc. Would never ever never stay at this resort ever again not even if they renovated it.
10
Megan
20 de jun. de 2025
·
A estadia foi de 5 noites
Beautiful resort! Staff is super friendly and spaces were very clean.
Beautiful resort! Staff is super friendly and spaces were very clean.
2
ROBERTO
8 de mai. de 2025
·
A estadia foi de 5 noites
Pésimo servicio. Se notaba que ya iban a cerrar el hotel: La mayoría del personal atendía con mala cara o fingían que no escuchaban cuando les hablabas. TODOS los días encontramos una cucaracha en el cuarto (diferente obvio). El primer día tuvimos que marcar 3 veces para que fueran a hacer la limpieza del cuarto como a las 3 pm. Pedimos una almohada extra el primer día y nos llegó la última noche y porque nos quejamos. Pedimos pantuflas que jamás llegaron. Dos trajes de baño de mi hijo desaparecieron misteriosamente del cuarto y pues “ni modo” no podían hacer nada
Pésimo servicio. Se notaba que ya iban a cerrar el hotel: La mayoría del personal atendía con mala cara o fingían que no escuchaban cuando les hablabas. TODOS los días encontramos una cucaracha en el cuarto (diferente obvio). El primer día tuvimos que marcar 3 veces para que fueran a hacer la limpieza del cuarto como a las 3 pm. Pedimos una almohada extra el primer día y nos llegó la última noche y porque nos quejamos. Pedimos pantuflas que jamás llegaron. Dos trajes de baño de mi hijo desaparecieron misteriosamente del cuarto y pues “ni modo” no podían hacer nada
10
Roberto R Pena
22 de mai. de 2025
·
A estadia foi de 5 noites
Excellent attention from all the staff members. Many food options. Rooms very clean. The pool was great. Very recommended...
Excellent attention from all the staff members. Many food options. Rooms very clean. The pool was great. Very recommended...
4
Stephanie
2 de abr. de 2025
·
A estadia foi de 4 noites
Cockroach
Cockroach
4
Gurpinder
27 de abr. de 2025
·
A estadia foi de 7 noites
Food quality was poor , rooms were dirty we had a broken shower handle and a water leak outside our room door and this was an upgraded room I paid additional for with an ocean view . We requested a kettle which was denied and water bottles which seemed to be a difficult request as we have a 10 month old to wash her bottles and they would only give a few at a time. Terrible experience!
Food quality was poor , rooms were dirty we had a broken shower handle and a water leak outside our room door and this was an upgraded room I paid additional for with an ocean view . We requested a kettle which was denied and water bottles which seemed to be a difficult request as we have a 10 month old to wash her bottles and they would only give a few at a time. Terrible experience!
2
LaToya
1 de abr. de 2025
·
A estadia foi de 3 noites
DO NOT STAY AT PARADISUS CANCÚN. I read all the reviews and decided to take a chance and regret it. FAR FROM LUXURY. 3 star at best. Everything seemed great when I checked in until i got to my room to find roaches (the brown house roach - not an outdoor insect). I took pics/video to show front desk staff. The front desk supervisor, David, seemed annoyed when brought to his attention and refused to take a look at the pics. When he wanted to put us in the room right next door, we refused and asked to be placed on a different floor. He became visibly frustrated and keep asking why wouldn’t we stay in the room he suggested. Multiple times i had to say “because I’m not comfortable”. He kept saying the room is fine because it has been cleaned. I kept reminding him they thought the first room was fine/cleaned and it wasn’t. So after going back and forth another employee, Ceci, said she would help us. After a few hours, she found us another room on the 5th floor. This room smelled like they just exterminated so for the first hour n the room, I had to leave patio door and room door open to get the smell out. The room was VERY old and outdated, and didn’t have the same amenities as the first room but because we were tired of going back and forth with the supervisor and taking hours to get settled in, we decided to just tough it out. Food - the buffet restaurant food was “just ok”. Just tasty enough to fill the void. Customer service - TERRIBLE. Most staff don’t like their job
DO NOT STAY AT PARADISUS CANCÚN. I read all the reviews and decided to take a chance and regret it. FAR FROM LUXURY. 3 star at best. Everything seemed great when I checked in until i got to my room to find roaches (the brown house roach - not an outdoor insect). I took pics/video to show front desk staff. The front desk supervisor, David, seemed annoyed when brought to his attention and refused to take a look at the pics. When he wanted to put us in the room right next door, we refused and asked to be placed on a different floor. He became visibly frustrated and keep asking why wouldn’t we stay in the room he suggested. Multiple times i had to say “because I’m not comfortable”. He kept saying the room is fine because it has been cleaned. I kept reminding him they thought the first room was fine/cleaned and it wasn’t. So after going back and forth another employee, Ceci, said she would help us. After a few hours, she found us another room on the 5th floor. This room smelled like they just exterminated so for the first hour n the room, I had to leave patio door and room door open to get the smell out. The room was VERY old and outdated, and didn’t have the same amenities as the first room but because we were tired of going back and forth with the supervisor and taking hours to get settled in, we decided to just tough it out. Food - the buffet restaurant food was “just ok”. Just tasty enough to fill the void. Customer service - TERRIBLE. Most staff don’t like their job
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são frequentemente descritos como antigos e precisando de reforma, com problemas recorrentes como ar condicionado fraco ou com defeito, problemas de encanamento/ralo, acessórios desgastados e tomadas limitadas. Alguns hóspedes tiveram estadias confortáveis e vistas para o mar após atualizações.
Avaliações dos hóspedes relacionadas
8
jude
4 de jun. de 2025
·
A estadia foi de 3 noites
This property was beautiful. Some of the rooms are a bit dated but i realized they in the process of renovating the 2nd room we stay in was great . Lots of food options and activities to does. Will definitely recommend.
This property was beautiful. Some of the rooms are a bit dated but i realized they in the process of renovating the 2nd room we stay in was great . Lots of food options and activities to does. Will definitely recommend.
8
Miles
13 de mai. de 2025
·
A estadia foi de 7 noites
Everything was great , only issue I had was the drain in the shower didn’t work so well, would be nice if they had a shuttle from the airport.
Everything was great , only issue I had was the drain in the shower didn’t work so well, would be nice if they had a shuttle from the airport.
6
angelica
4 de mar. de 2025
·
A estadia foi de 6 noites
The property was great but the room was bad. A/C leaked all over the floor, we found a Roche, the mini fridge didn’t work. We lost power and tv would not work.
The property was great but the room was bad. A/C leaked all over the floor, we found a Roche, the mini fridge didn’t work. We lost power and tv would not work.
10
Kayla
20 de abr. de 2025
·
A estadia foi de 3 noites
Love the aesthetics of this property. The view outside and how some restaurants are designed is truly beautiful. Some staff were memorable and fun! The drinks at the lemon bar were awesome. Food was hit or miss most of the trip, which seems typical at resorts. The beds are comfortable and the room is clean, however, the plug in the bathroom kept going out and little touches were outdated and needed to be updated such as the tv and shower curtain.
Love the aesthetics of this property. The view outside and how some restaurants are designed is truly beautiful. Some staff were memorable and fun! The drinks at the lemon bar were awesome. Food was hit or miss most of the trip, which seems typical at resorts. The beds are comfortable and the room is clean, however, the plug in the bathroom kept going out and little touches were outdated and needed to be updated such as the tv and shower curtain.
4
Juan
1 de jun. de 2025
·
A estadia foi de 4 noites
i like the hotel but needs big time renovation old school some places smell mold.
i like the hotel but needs big time renovation old school some places smell mold.
6
Malek
29 de nov. de 2024
·
A estadia foi de 5 noites
Rooms are very outdated and need to upgrade asap very old rooms with paint coming off
Rooms are very outdated and need to upgrade asap very old rooms with paint coming off
8
Stephanie
31 de mar. de 2025
·
A estadia foi de 6 noites
Overall, the property was nice, although I don't know that we'd go back. The lobby was gorgeous and it had a great beach; however, the rooms definitely need some updating. We ended up changing rooms three times because of various issues - shower not working, sink not draining, tub leaking, etc. Also, the outlets in the room were touch and go. Most didn't work, and we ended up relying on the bathroom outlet to charge everything as that was the only ones that worked. The kids pool was great and ended up spending most days there as the main pool was so deep. To get to the swim up bar, you had to basically stand on your tiptoes or swim there. - there was literally no shallow end unless you were at the actual swim up bar.
Overall, the property was nice, although I don't know that we'd go back. The lobby was gorgeous and it had a great beach; however, the rooms definitely need some updating. We ended up changing rooms three times because of various issues - shower not working, sink not draining, tub leaking, etc. Also, the outlets in the room were touch and go. Most didn't work, and we ended up relying on the bathroom outlet to charge everything as that was the only ones that worked. The kids pool was great and ended up spending most days there as the main pool was so deep. To get to the swim up bar, you had to basically stand on your tiptoes or swim there. - there was literally no shallow end unless you were at the actual swim up bar.
4
Juan
21 de mai. de 2025
·
A estadia foi de 4 noites
The AC does not work in any room. It was so hot and then when they gave me a new room, the AC STILL wasn’t working. So dumb
The AC does not work in any room. It was so hot and then when they gave me a new room, the AC STILL wasn’t working. So dumb
8
Robert
7 de abr. de 2025
·
A estadia foi de 7 noites
Although the selection of food at the buffet was exceptional, a good percentage of the food that was supposed to be temperature hot, was not. Just keeping the foods under hot lighting was insufficient. Although the pool was great, the depth of the main pool was too deep. I am 5’ 8’ and I had to stand on the tip of my toes most of the time in order for my chin not to be in the water (which is not comfortable for long periods of time). It was impossible to participate in the water Zumba classes. The room was spacious, but in dire need of updating. There were inadequate number of electrical outlets. Also, not compatible with current devices …. Example - cell phones, IPAD, computer etc. Except for what I stated above, the property was very nice and I would probably visit again.
Although the selection of food at the buffet was exceptional, a good percentage of the food that was supposed to be temperature hot, was not. Just keeping the foods under hot lighting was insufficient. Although the pool was great, the depth of the main pool was too deep. I am 5’ 8’ and I had to stand on the tip of my toes most of the time in order for my chin not to be in the water (which is not comfortable for long periods of time). It was impossible to participate in the water Zumba classes. The room was spacious, but in dire need of updating. There were inadequate number of electrical outlets. Also, not compatible with current devices …. Example - cell phones, IPAD, computer etc. Except for what I stated above, the property was very nice and I would probably visit again.
8
Mo
23 de dez. de 2024
·
A estadia foi de 3 noites
The main building music and dance are so loud until 5 am.
The main building music and dance are so loud until 5 am.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
Os funcionários são frequentemente descritos como simpáticos, atenciosos e trabalhadores – os concierges recebem elogios frequentes. Por vezes, a falta de pessoal leva a um check-in lento, resposta inconsistente e dificuldade em obter reservas em restaurantes.
Avaliações dos hóspedes relacionadas
8
Juana
27 de mai. de 2025
·
A estadia foi de 4 noites
The hotel is beautiful and the staff friendly and helpful, especially Gerardo in outside buffet area and the coffee lady!
The hotel is beautiful and the staff friendly and helpful, especially Gerardo in outside buffet area and the coffee lady!
8
Emily
25 de mai. de 2025
·
A estadia foi de 4 noites
The customer service was outstanding! They didnt let us know the buffet was closed twice a week which made it hard to find dinner bc all the other restaurants had waiting lists.
The customer service was outstanding! They didnt let us know the buffet was closed twice a week which made it hard to find dinner bc all the other restaurants had waiting lists.
4
Brian
28 de mai. de 2025
·
A estadia foi de 3 noites
We were not made aware that the property is about to close for a nine month renovation, property was under staffed but those who were still there where great.
We were not made aware that the property is about to close for a nine month renovation, property was under staffed but those who were still there where great.
6
Diana
27 de mai. de 2025
·
A estadia foi de 4 noites
We loved the property feel and look. The staffing seemed short and often not available at the restaurants for refills. The guest services were rude and short when asked basic questions. One day we had 3 different room services come when we were trying to take showers, rest and kept insisting to come in and give us towels. Felt unsafe with the persistent knocking. Cancún is beautiful and activities were geared towards family not for adults only which felt short for staying on the adult only side.
We loved the property feel and look. The staffing seemed short and often not available at the restaurants for refills. The guest services were rude and short when asked basic questions. One day we had 3 different room services come when we were trying to take showers, rest and kept insisting to come in and give us towels. Felt unsafe with the persistent knocking. Cancún is beautiful and activities were geared towards family not for adults only which felt short for staying on the adult only side.
6
Valeria
25 de mar. de 2025
·
A estadia foi de 4 noites
Check in process took about 1.5 hours. The actual hotel and staff were great. Beautiful pool, and views. However, getting reservations for restaurants that only took reservations was very hard. Many nights only had dinner options at 9:30. The bars all close at 11, and so does the lounge area. They should have at least one area open later. Food was good, but their system of doing things can definitely have improvements.
Check in process took about 1.5 hours. The actual hotel and staff were great. Beautiful pool, and views. However, getting reservations for restaurants that only took reservations was very hard. Many nights only had dinner options at 9:30. The bars all close at 11, and so does the lounge area. They should have at least one area open later. Food was good, but their system of doing things can definitely have improvements.
10
Marshan
29 de mai. de 2025
·
A estadia foi de 4 noites
We had a wonderful stay! The staff were incredibly accommodating and friendly. There was a great selection of food, and the hotel's ambiance was warm and inviting. Highly recommended!
We had a wonderful stay! The staff were incredibly accommodating and friendly. There was a great selection of food, and the hotel's ambiance was warm and inviting. Highly recommended!
10
Joseph
26 de mai. de 2025
·
A estadia foi de 7 noites
The Paradisus Cancun Resort is beautiful, always clean and very impressive! Every staff member was always so courteous from our early morning coffee station visit, to the staff at the pool and the waiters at the various restaurants. They could not do enough for you. There are a nice variety of restaurants on sight to choose from including a great buffet. For us It would have been useful if each individual restaurant posted on their door their hours of operation as well as a copy of their menu. We walked past these restaurants everyday on our way to the pool and it would have been helpful in planning our day. Lastly, we want to acknowledge the customer service staff as well as the bellhops for their friendly and efficient way of making our stay so enjoyable. Thank you to all!
The Paradisus Cancun Resort is beautiful, always clean and very impressive! Every staff member was always so courteous from our early morning coffee station visit, to the staff at the pool and the waiters at the various restaurants. They could not do enough for you. There are a nice variety of restaurants on sight to choose from including a great buffet. For us It would have been useful if each individual restaurant posted on their door their hours of operation as well as a copy of their menu. We walked past these restaurants everyday on our way to the pool and it would have been helpful in planning our day. Lastly, we want to acknowledge the customer service staff as well as the bellhops for their friendly and efficient way of making our stay so enjoyable. Thank you to all!
10
Rafael Alejandro
10 de mai. de 2025
·
A estadia foi de 4 noites
It was a really awesome place and everything was amazing the only thing I would say they have to improve could be the food quality, it is good but I think the food is not at the same level from the other amenities, lastly the tvs, today everybody watch netflix, prime, hulu or others streaming services and not having a smart tv in a hotel like this is kind a miss. Just want to state again, everything was amazing but thise are just 2 small things that can be improved
It was a really awesome place and everything was amazing the only thing I would say they have to improve could be the food quality, it is good but I think the food is not at the same level from the other amenities, lastly the tvs, today everybody watch netflix, prime, hulu or others streaming services and not having a smart tv in a hotel like this is kind a miss. Just want to state again, everything was amazing but thise are just 2 small things that can be improved
10
Natasha
19 de mai. de 2025
·
A estadia foi de 3 noites
It was the most wonderful stay we’ve ever had! From the receptionist Valeria who checked us in to the bellboys who assisted when we were leaving- the full staff was fabulous! We loved the property and our room upgrade was truly amazing! We were due for our honeymoon and a stay at Paradisus was just what we needed! We will be back! Thank you!
It was the most wonderful stay we’ve ever had! From the receptionist Valeria who checked us in to the bellboys who assisted when we were leaving- the full staff was fabulous! We loved the property and our room upgrade was truly amazing! We were due for our honeymoon and a stay at Paradisus was just what we needed! We will be back! Thank you!
4
Diane
4 de mai. de 2025
·
A estadia foi de 7 noites
They are preparing to close for renovations with limited staffing and didn’t care about the existing guest services.
They are preparing to close for renovations with limited staffing and didn’t care about the existing guest services.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização à beira-mar com excelentes vistas para o oceano e fácil acesso à Aquaworld e à zona hoteleira; relativamente próximo do aeroporto. Base conveniente para atividades no local e para explorar atrações próximas.
Avaliações dos hóspedes relacionadas
10
Jenny
11 de abr. de 2025
·
A estadia foi de 3 noites
I loved the view of the drive into the resort. So green and a beautiful water fountain. The view of the ocean on the back side was the best I’ve ever seen. The food in the restaurants was delicious and the service was amazing. Everyone is so friendly and accommodating. The activities staff was so fun at the pool. The pool bar staff are the real hero’s of this resort. They were running around all day long making our drinks and food. They deserve all the tips we gave them. We loved getting to know Daisy the pool kitty. She was so sweet. I looked forward to seeing her everyday. And last but not least. The best part of our trip was our butler Galdino. He made this trip for us the best. He got balloons for my friends birthday in her room. He made sure we had dinner reservations every night and that there was a dessert with a candle so we could sing her happy birthday. He was so attentive to us and messaged us on What’s app daily to stay connected. He was so kind to us. All of these things will help us make the easy choice to come back.
I loved the view of the drive into the resort. So green and a beautiful water fountain. The view of the ocean on the back side was the best I’ve ever seen. The food in the restaurants was delicious and the service was amazing. Everyone is so friendly and accommodating. The activities staff was so fun at the pool. The pool bar staff are the real hero’s of this resort. They were running around all day long making our drinks and food. They deserve all the tips we gave them. We loved getting to know Daisy the pool kitty. She was so sweet. I looked forward to seeing her everyday. And last but not least. The best part of our trip was our butler Galdino. He made this trip for us the best. He got balloons for my friends birthday in her room. He made sure we had dinner reservations every night and that there was a dessert with a candle so we could sing her happy birthday. He was so attentive to us and messaged us on What’s app daily to stay connected. He was so kind to us. All of these things will help us make the easy choice to come back.
8
Taha
16 de abr. de 2025
·
A estadia foi de 4 noites
Paradisus was an excellent choice. Me and my wife could not be more pleased. Beautiful resort perfect for relaxation. Not too over crowded but at the same time very energetic vibes all around. Aqua world for water activities is literally across the road, the resort is pretty close to the airport as well. The rooms are fine. We didn’t like the room we got initially and they kindly upgraded us to the premium suite which was breathtaking. Staff is very helpful. The buffet is good for an all inclusive. Lots of restaurants and food options.
Paradisus was an excellent choice. Me and my wife could not be more pleased. Beautiful resort perfect for relaxation. Not too over crowded but at the same time very energetic vibes all around. Aqua world for water activities is literally across the road, the resort is pretty close to the airport as well. The rooms are fine. We didn’t like the room we got initially and they kindly upgraded us to the premium suite which was breathtaking. Staff is very helpful. The buffet is good for an all inclusive. Lots of restaurants and food options.
10
Anthony Joseph
12 de mai. de 2025
·
A estadia foi de 4 noites
Very nice stay, relaxing location further from the main Cancún tourist area, but also only a 10 minute car ride if you want to go towards there, staff was all very friendly and helpful with anything you would need. They also let us know they are about to do a massive renovation to the entire resort, will have to check it out again when it is updated.
Very nice stay, relaxing location further from the main Cancún tourist area, but also only a 10 minute car ride if you want to go towards there, staff was all very friendly and helpful with anything you would need. They also let us know they are about to do a massive renovation to the entire resort, will have to check it out again when it is updated.
10
Valeria
10 de dez. de 2024
·
A estadia foi de 4 noites
The property was beautiful, and everything was in a reasonable distance unlike those huge mega resorts. The staff was friendly, food was good and the beach was great. Highly reccomend
The property was beautiful, and everything was in a reasonable distance unlike those huge mega resorts. The staff was friendly, food was good and the beach was great. Highly reccomend
8
Robert
19 de mai. de 2025
·
A estadia foi de 3 noites
Great property. Understand renovation soon which will be great. The location and the service couldn’t be better.
Great property. Understand renovation soon which will be great. The location and the service couldn’t be better.
8
Milandeep
7 de mar. de 2025
·
A estadia foi de 5 noites
Excellent location….!!!
Excellent location….!!!
8
Ayde
23 de mar. de 2025
·
A estadia foi de 5 noites
Beautiful hotel, dining and beachfront. Super clean restrooms by the pools and beach. Reservations needed for restaurants. Limited menu and portions on the reserved restaurants. Sal steak house not included in your stay. Malva international buffet have a variety of different foods but needs a bit of flavor. But overall very clean and beautiful.
Beautiful hotel, dining and beachfront. Super clean restrooms by the pools and beach. Reservations needed for restaurants. Limited menu and portions on the reserved restaurants. Sal steak house not included in your stay. Malva international buffet have a variety of different foods but needs a bit of flavor. But overall very clean and beautiful.
10
Navdeep Singh
19 de mai. de 2025
·
A estadia foi de 6 noites
very relaxed environment, plenty of things to do on sight, good food options, beautiful views of the ocean
very relaxed environment, plenty of things to do on sight, good food options, beautiful views of the ocean
10
Nermin
19 de mai. de 2025
·
A estadia foi de 4 noites
Resort is immaculate, clean, staff is friendly and nice! I would just love to start seeing antibacterial hand soap in resorts and hotels in general. But otherwise the resort is amazing and a must visit if heading to Cancun! Aqua world is also very easy going for activities and super fun crew!
Resort is immaculate, clean, staff is friendly and nice! I would just love to start seeing antibacterial hand soap in resorts and hotels in general. But otherwise the resort is amazing and a must visit if heading to Cancun! Aqua world is also very easy going for activities and super fun crew!
10
Alexander
4 de jan. de 2025
·
A estadia foi de 7 noites
Well maintained. Beautiful hanging vines inside the buildings. Excellent pools. Directly across the street from Aquaworld.
Well maintained. Beautiful hanging vines inside the buildings. Excellent pools. Directly across the street from Aquaworld.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
A refeição é mista: vários restaurantes recebem elogios, mas o buffet é frequentemente descrito como medíocre, as reservas podem ser difíceis de conseguir e alguns itens ou locais têm custos adicionais. As opções vegetarianas são limitadas em várias avaliações.
Avaliações dos hóspedes relacionadas
8
Emily
25 de mai. de 2025
·
A estadia foi de 4 noites
The customer service was outstanding! They didnt let us know the buffet was closed twice a week which made it hard to find dinner bc all the other restaurants had waiting lists.
The customer service was outstanding! They didnt let us know the buffet was closed twice a week which made it hard to find dinner bc all the other restaurants had waiting lists.
4
Andrew
18 de abr. de 2025
·
A estadia foi de 3 noites
Disappointed with the experience - not worth the price. I had high expectations for this resort, but unfortunately, my stay was not as pleasant and enjoyable as I had hoped. To start, the service was a bit slow - from check-in to dining and daily room cleaning wouldn’t be completed until late afternoon. Every restaurant we went to took so long to the point we considered leaving. For someone who has been to numerous resorts throughout cancun, we had higher expectations. The food was mediocre at best. We booked specifically because it was all inclusive however, to our surprise, all menus had an upgrade for protein options. We decided to upgrade one meal for dinner and for the price, it simply was not worth it. Nonetheless, the buffet was our preference for the remainder of our stay. Additionally, to top it off, we found a huge cockroach on the bathroom sink. Again, I have stayed at plenty resorts and have never come across an experience like this. Unfortunately, it is not a place I would return to or recommend. I am not one to leave a review and genuinely wanted to enjoy my stay, but it fell short in several key areas.
Disappointed with the experience - not worth the price. I had high expectations for this resort, but unfortunately, my stay was not as pleasant and enjoyable as I had hoped. To start, the service was a bit slow - from check-in to dining and daily room cleaning wouldn’t be completed until late afternoon. Every restaurant we went to took so long to the point we considered leaving. For someone who has been to numerous resorts throughout cancun, we had higher expectations. The food was mediocre at best. We booked specifically because it was all inclusive however, to our surprise, all menus had an upgrade for protein options. We decided to upgrade one meal for dinner and for the price, it simply was not worth it. Nonetheless, the buffet was our preference for the remainder of our stay. Additionally, to top it off, we found a huge cockroach on the bathroom sink. Again, I have stayed at plenty resorts and have never come across an experience like this. Unfortunately, it is not a place I would return to or recommend. I am not one to leave a review and genuinely wanted to enjoy my stay, but it fell short in several key areas.
10
Lauren
22 de mar. de 2025
·
A estadia foi de 6 noites
Resort- beautiful and clean, the rooms were dated but they were clean and once they start renovations I am sure they will be updated. Pools/Beach- I read reviews about how hard it was getting chairs, we never had that issue. The pools were beautiful and clean. The beach is the best beach in the hotel zone. I took a long walk and was able to compare the Paradisius beach with others- by far, the nicest, cleanest, largest beach out of every hotel I walked past. Activities- Tons of activities for the kids. The activity staff are wonderful. Our family had so much fun every night, between the jump houses one night and the family friendly silent disco, it was wonderful! Food- the buffet was great for. Breakfast but we did not like the dinner options. There was nothing for kids and I wish there were tacos, guacamole, or anything that would be standard for Mexico. The restaurants were all amazing- Flora was our least favorite but we loved Cielo, blue agave, Lemon Fish and Capella. Jose at Capella was our favorite, he was so friendly and provided outstanding service. The coffee shop had amazing coffee, the staff was also amazing!!! Concierge service- our concierge was wonderful. He booked all of our reservations, the escape room, our Bali bed, and sent us activities for the day. I am not sure if it was worth the extra money, although it was convenient having him do all of this- I read some reviews that their concierge put milk and cookies in the room and balloons- we don’t get that.
Resort- beautiful and clean, the rooms were dated but they were clean and once they start renovations I am sure they will be updated. Pools/Beach- I read reviews about how hard it was getting chairs, we never had that issue. The pools were beautiful and clean. The beach is the best beach in the hotel zone. I took a long walk and was able to compare the Paradisius beach with others- by far, the nicest, cleanest, largest beach out of every hotel I walked past. Activities- Tons of activities for the kids. The activity staff are wonderful. Our family had so much fun every night, between the jump houses one night and the family friendly silent disco, it was wonderful! Food- the buffet was great for. Breakfast but we did not like the dinner options. There was nothing for kids and I wish there were tacos, guacamole, or anything that would be standard for Mexico. The restaurants were all amazing- Flora was our least favorite but we loved Cielo, blue agave, Lemon Fish and Capella. Jose at Capella was our favorite, he was so friendly and provided outstanding service. The coffee shop had amazing coffee, the staff was also amazing!!! Concierge service- our concierge was wonderful. He booked all of our reservations, the escape room, our Bali bed, and sent us activities for the day. I am not sure if it was worth the extra money, although it was convenient having him do all of this- I read some reviews that their concierge put milk and cookies in the room and balloons- we don’t get that.
6
Alma Lilia
13 de mai. de 2025
·
A estadia foi de 3 noites
Great greeting from hotel personnel. Although, my expectations about the restaurants & food were higher.
Great greeting from hotel personnel. Although, my expectations about the restaurants & food were higher.
6
Sheza Shahid
11 de mai. de 2025
·
A estadia foi de 6 noites
We stayed for 6 nights. The resort is about to close down for a year to undergo extensive renovations which resulted in low occupancy. It was not very busy which was great but as a result the number of staff was also less and the service was inconsistent and quite poor in general. We upgraded to a Family Concierge suite when we arrived because the normal rooms had old dilapidated tubs for bathing and the “renovated” rooms had walk in showers. That was the only difference between the fully, newly renovated rooms and the old ones. However, upon upgrading our service did not really improve all that much. Due to the low capacity, no reservations were able to be made for the restaurants and so the wait times were about 30-40 minutes at high time. The shows were very low quality and the entertainment was nothing like what you would expect at a five star resort. We have stayed at Royaltons in the past and this was subpar in comparison. The only upside was their beach. However even that, on some days had seaweed but definitely not as much as other hotels in Riviera Maya strip. The beach was the only benefit of being at this resort, however even being able to sit on a Bali bed on the beach is a whole ordeal- we had a Bali bed included for one day with our upgrade to family concierge and even then, we can’t get ocean-facing ones or beachside ones. There is a premium cost for these- sadly they were never used during our stay which is a shame because that would have been redeeming.
We stayed for 6 nights. The resort is about to close down for a year to undergo extensive renovations which resulted in low occupancy. It was not very busy which was great but as a result the number of staff was also less and the service was inconsistent and quite poor in general. We upgraded to a Family Concierge suite when we arrived because the normal rooms had old dilapidated tubs for bathing and the “renovated” rooms had walk in showers. That was the only difference between the fully, newly renovated rooms and the old ones. However, upon upgrading our service did not really improve all that much. Due to the low capacity, no reservations were able to be made for the restaurants and so the wait times were about 30-40 minutes at high time. The shows were very low quality and the entertainment was nothing like what you would expect at a five star resort. We have stayed at Royaltons in the past and this was subpar in comparison. The only upside was their beach. However even that, on some days had seaweed but definitely not as much as other hotels in Riviera Maya strip. The beach was the only benefit of being at this resort, however even being able to sit on a Bali bed on the beach is a whole ordeal- we had a Bali bed included for one day with our upgrade to family concierge and even then, we can’t get ocean-facing ones or beachside ones. There is a premium cost for these- sadly they were never used during our stay which is a shame because that would have been redeeming.
2
Rashmi
8 de abr. de 2025
·
A estadia foi de 3 noites
Pros - great view, beach and pool area are great to have fun Cons - very hard to get reservations at the restaurants. Our trip was for 3 days. The day we arrived, they informed us that there are no reservations available for the next 3 days! When we went to restaurants directly and asked if we can get a table in case there are cancellations, they said yes but then avoided us completely. They did not want to serve more people. The staff was not at all friendly. We ended up eating in the buffet place most of the time where the food is subpar. Rooms are very basic. Clean and minimal.
Pros - great view, beach and pool area are great to have fun Cons - very hard to get reservations at the restaurants. Our trip was for 3 days. The day we arrived, they informed us that there are no reservations available for the next 3 days! When we went to restaurants directly and asked if we can get a table in case there are cancellations, they said yes but then avoided us completely. They did not want to serve more people. The staff was not at all friendly. We ended up eating in the buffet place most of the time where the food is subpar. Rooms are very basic. Clean and minimal.
2
Eduardo
23 de mar. de 2025
·
A estadia foi de 4 noites
Long waits Poor customer service Bad food Too much sales instead of helping around hotel The only good thing was Lemon Fish.
Long waits Poor customer service Bad food Too much sales instead of helping around hotel The only good thing was Lemon Fish.
8
Jennifer
8 de mar. de 2025
·
A estadia foi de 3 noites
I would’ve given this property 5 stars if we weren’t nickel and dimed for basically everything. We paid extra to upgrade our experience to the Reserve (adult only) and to have a concierge. We were overall pleased with the upgrade which was to include two exclusive restaurants and premium liquor. However, we paid $80 for a bottle of wine at dinner that costs $15 in a store, $200 to get a better quality steak for two at Sal, and $65 extra for a lobster tail at Aqua Marina which was completely ridiculous. The food at the Cielo restaurant was terrible! The restaurant by the Reserve pool was great and worth the upgrade. The staff was absolutely incredible and what made the trip worth all of the extra costs in the end. Special thanks to Jose, Jamil, and Victor. The property was immaculate, but floors were SO slippery I had to walk barefoot. This property is set to go through renovations in May. I would consider returning there after.
I would’ve given this property 5 stars if we weren’t nickel and dimed for basically everything. We paid extra to upgrade our experience to the Reserve (adult only) and to have a concierge. We were overall pleased with the upgrade which was to include two exclusive restaurants and premium liquor. However, we paid $80 for a bottle of wine at dinner that costs $15 in a store, $200 to get a better quality steak for two at Sal, and $65 extra for a lobster tail at Aqua Marina which was completely ridiculous. The food at the Cielo restaurant was terrible! The restaurant by the Reserve pool was great and worth the upgrade. The staff was absolutely incredible and what made the trip worth all of the extra costs in the end. Special thanks to Jose, Jamil, and Victor. The property was immaculate, but floors were SO slippery I had to walk barefoot. This property is set to go through renovations in May. I would consider returning there after.
8
Ayde
23 de mar. de 2025
·
A estadia foi de 5 noites
Beautiful hotel, dining and beachfront. Super clean restrooms by the pools and beach. Reservations needed for restaurants. Limited menu and portions on the reserved restaurants. Sal steak house not included in your stay. Malva international buffet have a variety of different foods but needs a bit of flavor. But overall very clean and beautiful.
Beautiful hotel, dining and beachfront. Super clean restrooms by the pools and beach. Reservations needed for restaurants. Limited menu and portions on the reserved restaurants. Sal steak house not included in your stay. Malva international buffet have a variety of different foods but needs a bit of flavor. But overall very clean and beautiful.
8
Susmitha Dandu Phani
14 de abr. de 2025
·
A estadia foi de 6 noites
really loved the location and access to the beach and other amenities. However the food options were limited. The reservations to the restraunts on ground seemed hard to get (Most of these are only open for Dinner) and the one Buffet option that was open had pretty much the same menu for Breakfast/Lunch/Dinner for the one week we stayed there. We were only able to get reservations for Lemon fish and Blue Agave during our stay and both were very disappointing. The food selections at these places were limited and were served cold and were generally not great to taste either. Kinda explains why were able to get reservations at only these two easily.
really loved the location and access to the beach and other amenities. However the food options were limited. The reservations to the restraunts on ground seemed hard to get (Most of these are only open for Dinner) and the one Buffet option that was open had pretty much the same menu for Breakfast/Lunch/Dinner for the one week we stayed there. We were only able to get reservations for Lemon fish and Blue Agave during our stay and both were very disappointing. The food selections at these places were limited and were served cold and were generally not great to taste either. Kinda explains why were able to get reservations at only these two easily.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Brayan
11 de jun. de 2026
·
A estadia foi de 5 noites
Hotel totalmente renovado !! Tudo limpo academia nova, quartos novíssimos, excelente restaurantes ótimo café da manhã e the reserve excelente funcionários muito prestativos
Hotel totalmente renovado !! Tudo limpo academia nova, quartos novíssimos, excelente restaurantes ótimo café da manhã e the reserve excelente funcionários muito prestativos
10
Nunzio
10 de jun. de 2026
·
A estadia foi de 3 noites
Quarto limpo , funcionários super educados , amamos nossa estadia no resort
Quarto limpo , funcionários super educados , amamos nossa estadia no resort
10
Gustavo
12 de abr. de 2026
·
A estadia foi de 3 noites
Tudo perfeito!!! Praia maravilhosa! Hotel incrível, infraestrutura nota 10!
Tudo perfeito!!! Praia maravilhosa! Hotel incrível, infraestrutura nota 10!
10
karly
5 de mar. de 2025
·
A estadia foi de 2 noites
Gostei muito de fato um resort excelente, os restaurantes são ótimos principalmente o Japonês/Peruano, o hotel por si só é uma obra de arte a arquitetura de tirar o fôlego e com muitos espações de convivência podia ficar meses nele, além disso teve atrações todos os dias que fiquei e isso foi demais shows com artistas incríveis
Gostei muito de fato um resort excelente, os restaurantes são ótimos principalmente o Japonês/Peruano, o hotel por si só é uma obra de arte a arquitetura de tirar o fôlego e com muitos espações de convivência podia ficar meses nele, além disso teve atrações todos os dias que fiquei e isso foi demais shows com artistas incríveis
10
Gilberto Marín
14 de nov. de 2024
·
A estadia foi de 3 noites
Excelente
Excelente
Políticas da propriedade
Check-in
Check-out
De 15:00 a 00:00
Antes das 12:00
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Está a considerar este hotel para a sua viagem a Cancún?
Qual é o preço habitual das tarifas de quarto no Paradisus by Meliá Cancún -All Inclusive em Cancún?
Nos próximos 60–90 dias, as tarifas de quarto no Paradisus by Meliá Cancún -All Inclusive em Cancún situam-se geralmente em torno de US$ 462 por noite para dois hóspedes, variando entre US$ 298 e US$ 640.
Qual é a altura mais calma para visitar o Paradisus by Meliá Cancún -All Inclusive?
Novembro é o mês mais calmo para visitar o Paradisus by Meliá Cancún -All Inclusive em Cancún; a procura atinge o pico em julho e é então a mais elevada. Espere condições notavelmente mais movimentadas de maio a julho, enquanto o final do outono regista a menor afluência e maior disponibilidade.
Que atrações e que tipo de viajantes são adequados para o Paradisus by Meliá Cancún -All Inclusive?
O Paradisus by Meliá Cancún -All Inclusive em Cancún situa-se perto das praias da Zona Hoteleira e da Praia Delfines e está a uma curta viagem do Museu Maya de Cancún e do centro comercial Luxury Avenue. A propriedade é especialmente adequada para famílias e casais, com um foco nos temas da praia, luxo, relaxamento no spa e golfe.
Qual é o mês com as tarifas mais baixas no Paradisus by Meliá Cancún -All Inclusive?
Maio é o mês mais barato para ficar no Paradisus by Meliá Cancún -All Inclusive em Cancún, com uma média de US$ 502 por noite; outubro é o mais caro, em US$ 842. O mês mais calmo difere do mês mais barato, sendo novembro o período menos concorrido.
Como se comparam os preços do Paradisus by Meliá Cancún -All Inclusive com os de outros hotéis em Cancún?
O Paradisus by Meliá Cancún -All Inclusive é mais barato do que 4 de 15 hotéis comparáveis na área, com uma mediana típica de US$ 511 por noite em comparação com cerca de US$ 468 para os seus concorrentes. Isso coloca os seus preços um pouco acima de muitas opções próximas, em vez de desvalorizar significativamente o mercado.
Como é que o preço por noite em Paradisus by Meliá Cancún -All Inclusive em Cancún se compara com as últimas semanas?
O preço atual no Paradisus by Meliá Cancún -All Inclusive em Cancún é US$ 377 por noite para dois hóspedes, o que é baixo para este hotel: cerca de 20% abaixo da sua média US$ 467 nos últimos 60 dias. A maioria das noites nesse período situou-se entre US$ 414 e US$ 593.
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-18: NO DATA
- 2026-09-19: 329.3191076522827USD
- 2026-09-20: 330.09933555450436USD
- 2026-09-21: 415.09151659698483USD
- 2026-09-22: 414.7135334472656USD
- 2026-09-23: 415.1829183288574USD
- 2026-09-24: 376.77087596282956USD
- 2026-09-25: 376.3517672927856USD
- 2026-09-26: 378.0880145370483USD
- 2026-09-27: 377.01601631927485USD
- 2026-09-28: 430.1032080184936USD
- 2026-09-29: 430.1032080184936USD
- 2026-09-30: 430.0605047927856USD
- 2026-10-01: 378.0880145370483USD
- 2026-10-02: 378.69315220184325USD
- 2026-10-03: 378.0880145370483USD
- 2026-10-04: 369.7059813766479USD
- 2026-10-05: 518.9810319992065USD
- 2026-10-06: 518.9810319992065USD
- 2026-10-07: 518.9810319992065USD
- 2026-10-08: 518.9810319992065USD
- 2026-10-09: 391.08287257690426USD
- 2026-10-10: 369.7059813766479USD
- 2026-10-11: 369.7059813766479USD
- 2026-10-12: 369.7059813766479USD
- 2026-10-13: 369.7059813766479USD
- 2026-10-14: 466.8915811843872USD
- 2026-10-15: 476.10369773712154USD
- 2026-10-16: 476.08343298797604USD
- 2026-10-17: 324.6198946380615USD
- 2026-10-18: 324.6198946380615USD
- 2026-10-19: 332.06606802520747USD
- 2026-10-20: NO DATA
- 2026-10-21: NO DATA
- 2026-10-22: NO DATA
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: 322.863312524414USD
- 2026-10-26: 489.1200125701904USD
- 2026-10-27: 486.92984195709226USD
- 2026-10-28: 486.92984195709226USD
- 2026-10-29: 500.32417499999997USD
- 2026-10-30: 544.5549USD
- 2026-10-31: 553.056102507019USD
- 2026-11-01: 479.9164506866455USD
- 2026-11-02: 371.07209893798824USD
- 2026-11-03: 363.7045303390503USD
- 2026-11-04: 528.1260084228516USD
- 2026-11-05: 632.1563953857421USD
- 2026-11-06: 602.1498414001464USD
- 2026-11-07: 427.81693761749267USD
- 2026-11-08: 447.8551983901977USD
- 2026-11-09: 533.0078145401001USD
- 2026-11-10: 473.8949452606201USD
- 2026-11-11: 470.10329850311274USD
- 2026-11-12: 473.8949452606201USD
- 2026-11-13: 483.06846062164306USD
- 2026-11-14: 470.10329850311274USD
- 2026-11-15: 437.0976668243408USD
- 2026-11-16: 437.0976668243408USD
- 2026-11-17: 502.0819140975952USD
- 2026-11-18: 492.95134738311765USD
Os funcionários da receção irão receber os clientes à chegada. O cartão de crédito usado para efetuar a reserva deve ser apresentado pelo titular no check-in, juntamente com um documento de identificação com fotografia correspondente. Outros métodos de pagamento devem ser coordenados com o alojamentos antes da chegada. Em caso de dúvida, contacte o alojamento através dos dados que constam da confirmação da reserva. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- A idade mínima para efetuar o check-in neste alojamento é de 21 anos
- O nome que consta do cartão de crédito usado no momento do registo de entrada para pagamento de despesas adicionais deverá ser o nome principal na reserva do quarto
- Poderão aplicar-se políticas de cancelamento ou taxas especiais para reservas de grupo (mais de 8 quartos no mesmo alojamento/datas de estadia)
- Este alojamento aceita cartões de crédito; não se aceita numerário
- É reutilizada água através de um sistema de reciclagem de águas residuais
- O alojamento dispõe do seguinte elemento de segurança: extintor.
- Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.
- Terá de efetuar uma reserva se quiser desfrutar de massagens ou aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este alojamento antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- O alojamento permite a estadia grátis de 1 criança com idade igual ou inferior a 12 anos por cada adulto registado, desde que ocupe o mesmo quarto que os pais ou responsáveis e utilize as camas existentes.
- Apenas é permitido o acesso aos quartos a clientes registados.
- Algumas instalações poderão ter acesso restrito. Contacte o alojamento para obter mais informações, utilizando os contactos que constam na sua confirmação de reserva.
- O alojamento disponibiliza check-in sem contacto e check-out sem contacto.
- Este alojamento aberto à comunidade LGBTQ+ aceita clientes de qualquer orientação sexual e identidade de género.
- Check-in antecipado disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
- Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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