Jackson Hotel And Convention Center

A main elevator is broken. Had to switch rooms due to loud people and broken outlets. That said front desk staff is nice and helpful.

As soon as I pulled up it looked nothing like the pictures. It was dark as f*** I didn't even think it was open. So when I went in the lobby it wasn't so bad she talked about breakfast and I was like okay and then she said the elevator's right there. So I went to the dollar store because they didn't have shampoo and I wanted to get some food. So I come back I go in the elevator the first thing I notice is is the alarm in the elevator is disconnected and it's disgustingly dirty. Then I start walking down the hallway in the carpet doesn't look like it's ever been vacuumed and you could see the stuff that was just matted into it. I got into my room the curtain was ripped the bed was half-assed made it actually looked like somebody had just slept in it there was a hole where a refrigerator used to be and it was dirty it stunk I didn't want to put anything on the floor there were s*** dripping down the walls in the bathroom looked like it hadn't been cleaned in a year.

I feel I've entered an alternate universe reading recent reviews. Front desk was friendly & helpful so I have no qualms there. It's obviously a no/low-frills option compared to its competitors so no qualms there either (didn't walk in expecting a continental breakfast, etc. or anything). That said... -- Had to be assigned three rooms before getting a lock that worked. -- Space clearly hasn't been renovated in a while (at least I hope it hasn't!), so everything is drab & grimey. I'm not sure if my room was a smoker's room...I hope so as that would explain the stained decor. -- I asked for an iron & the front desk worker kindly obliged. But then I noticed the ironing board looked like it was purchased in '92 & last fiddled with in '94. I think this might explain all of the fraying on the TV tray because I think that's where people have been doing their ironing. -- Once checked in & having taken in this 1970s space, I resolved to just sleep & check out as quickly as possible. Bed was comfortable enough so I slept OK (even though the air was rather stale...I don't know how much of that was hotel's fault)...I'd resolved a shower was probably a waste of time but woke up realizing I probably *should* take one (I had an important app't later that day) only to discover two old grimey washcloths hanging on the shower curtain. Yuck. -- Hot & cold water was not a problem with the shower....a happy medium between the two, not so much. One night stay only if the Days Inn is booked.

Staff view is very nice but the elevator is very slow if it's working at all one washer and it stays dirty the carpets in hallways are hideous the elevator stays nasty the rooms I've stayed in have bedbugs or box springs and mattress are hideous etc ...oh not to forget the abundance of raccoons walking over your head at front entrance climbing out the garbage cans ..they know about them apparently it's funny that people are scared of them

Old run down hotel, floors were dirty.. rooms looked like they had had an update but it smelt like smoke and weed… definitely not likely to recommend

I chose this place based on price and some of the reviews seemed ok. But it was a dump! Floor was sticky, tv didn’t work, ice machine was out of service. Etc. Only reason we stayed was it was late and the bed looked like there no bugs. Other then that there was nothing to offer.

I booked online because it has a cheaper hotel and thought the title of "convention center" ment it would be alright. Everything is filthy. The obvious never clean rooms. All the towels had stains. The light fixture didn't work at forst until I realized it was unplugged from under a bed. It should have been a sign that the hotel has smoking and non smoking rooms. There was trash under the beds, grim in the shower, and a used cigarette under the chair in our 'non-smoking' room. The TV is like 20 years old with an awful analogy picture. I think the sheets were clean but given everything else it's hard to say for sure. The shower had no working hot water. A chain run motel would be better than this and for less money. Service at the front desk was pleasant and helpful but over shadowed by the condition of the room.

(Like): Front desk staff was kind and responsive. (Dislike) : Ice machines stayed broken, (I've got asthma) staff and customers hanging at front door smoking, floors nasty in rooms, bathrooms not working properly in room, lots of noise from other rooms during late night hours (waking me up), vending machines taking money (staff nor company owning machines refuses to return my money; one 20oz soda cost me $6.25), breakfast is terrible (only have cereal, waffle, toast, oatmeal) which you fix yourself, and when it's out away in morning (the counters where it's served doesn't get cleaned afterwards. It stays nasty till third shift comes in. Not a good place to stay. I feel I don't have a choice during my travel. Glad I'll never be back this way ever again!

I always enjoy my stay here! The staff always makes me feel like family and takes care of any concerns I may have with no problem. I would love to see more breakfast and anytime coffee & tea access in rooms or dining area that would be nice. I also miss the pool which was so awesome. Overall I personally love the front desk staff & Dave they are awesome and my stay time here is great!

Short overnight stay on a longer trip. Room was nice and clean, but almost no amenities (only a very small bar of soap, no shampoo). No refrigerator or microwave in room, but they were supposed to be available upon request. Nonsmoking room on second floor smelled clean, but hallway smelled strongly of smoke. Continental breakfast was OK. Had self-made wafflers, but had to cook twice for them to be done. Also, had selection of cereals, oatmeal, small powdered donuts, toast, etc. Had coffee, 2% milk, and apple juice. Note the downstairs hallway away from the lobby was in bad shape, maybe being remodeled but not sure. The only ice machine was out off ice.

This is the worst of the hotels I have ever visited… carpets in the hallways extremely dirty and filthy, garbage and blotches of paint everywhere… the only ice machine in the hotel doesn’t work they send us to the next door hotel (motel 6) to get our ice…. our first assigned room wasn’t clean and look like someone was recently sleeping there… look at pictures… in the second room we found a cockroach in the bathroom, pink mold in the shower and the floor was very dirty… the walls are very dirty… the microwave was dirty and missing a leg… the fridge was extremely noisy we had to disconnect… the towels where old… broken and with holes look at the picture… breakfast was horrendous… DO NOT STAY HERE… although the front desk lady was extremely helpful trying to do her best to accommodate our needs

The worst stay, bed sheets weren’t clean, bathroom wasn’t clean, floor wasn’t clean, the room had strong smell of smoke

Terrible experience: loud Mexican music playing next to the reception desk; had to repeat what was being asked of me 4x; smoke odor in the elevator; dirty hall way to my room; dirty toilet sheet with yellow urine under cover; shower roller was stuffed with a wash rag; restroom smells like a restaurant; pillows had cigarette smell and wrinkled covers like they were used by previous customers. Didn’t sleep well due to the grossness of the whole room; had to leave at 4 am just to get out of there quickly. WOW!!!!

Room was not very clean. Just a bed, a bathroom, and one dresser. Tv remote did not work. Wifi was unable to connect. Towels looked dirty and sheets did not look clean either.

The fire alarm was ripped out of the wall. There was black mold in the fridge. It was still dirty. I won't be staying here again. Definitely not worth the money. I just wanted to leave.

Nothing dirty walls bathroom nasty

This place was awful. We booked a non-smoking room but the whole place smells like cigarette smoke. There was no trash can in the room. No place to hang clothes. No luggage stand. There WAS a used Q-Tip on the floor. Paint drops on the floor. Dirt on the floor. Tears/ holes in the linoleum. The shower floor had black stains on it. I elected to not shower because of how dirty everything was. To add insult to injury, there was no WiFi. And there were young adults in the hallway past midnight making lots of noise.

Everything is in poor condition. The shower sprays water everywhere, the TV is fuzzy and the audio drops out and rhe picture freezes every 20 seconds approximately. The floor is always nasty amd not sven swept let alone mopped..its so much cheaper than anywhere else its wortth it to me but i wouldnt suggest it if youre stomache is weak.

The first room we were offer had blood on the lamp shade. We asked for new room and that one look like had not been cleaned. The floors were sticking and dirty and the walls were dirty. The shower had was so dirty it was black. I asked for another room and the room was cleaner but fully clean. There was no hot water and fire detector wouldn't stop beeping in the front desk agent told us to just unplug it. We were so tired from traveling 13+ hours that we just accepted it.

The bathroom was dirty. Hair,dirt, and soap scum in shower. Asked for a different room but unfortunately the second bathroom was just as bad. Hot breakfast consisted of toast and stale doughnuts.

No hot water no refrigerator in my room

I expected a good stay at Jackson Hotel and Convention Center. However, the elevator smelled like pot, the first room I was assigned didnt even have a trash can, and the neighbors were so noisy that I had to request a different room. I was then placed on the third floor next to the elevator, which made noise, as did the people using the elevator in the middle of the night. My room faced traffic on the 45 bypass, so I had to run the air conditioner to drown out the traffic. The room next door had a puppy that woke me up well before I needed to awaken. Suffice it to say, the rating on Hotel.com was misleading, and you truly get what you pay for.

Older hotel room was clean no extras.

Loud music all night long, no fridge (as promised), microwave filthy

Cleanest affordable but no wifi reaches in the rooms, only in halls.

I feel I've entered an alternate universe reading recent reviews. Front desk was friendly & helpful so I have no qualms there. It's obviously a no/low-frills option compared to its competitors so no qualms there either (didn't walk in expecting a continental breakfast, etc. or anything). That said... -- Had to be assigned three rooms before getting a lock that worked. -- Space clearly hasn't been renovated in a while (at least I hope it hasn't!), so everything is drab & grimey. I'm not sure if my room was a smoker's room...I hope so as that would explain the stained decor. -- I asked for an iron & the front desk worker kindly obliged. But then I noticed the ironing board looked like it was purchased in '92 & last fiddled with in '94. I think this might explain all of the fraying on the TV tray because I think that's where people have been doing their ironing. -- Once checked in & having taken in this 1970s space, I resolved to just sleep & check out as quickly as possible. Bed was comfortable enough so I slept OK (even though the air was rather stale...I don't know how much of that was hotel's fault)...I'd resolved a shower was probably a waste of time but woke up realizing I probably *should* take one (I had an important app't later that day) only to discover two old grimey washcloths hanging on the shower curtain. Yuck. -- Hot & cold water was not a problem with the shower....a happy medium between the two, not so much. One night stay only if the Days Inn is booked.

The WiFi was a lot better this time and the beds are always so soft and comfortable.

This stay was a so-so stay it served the immediate purpose but was lacking in quite a bit. An older hotel very basic - nothing special the room was fairly clean but the floor was all sticky none of the lamps had knobs to turn them on or off and no coffee maker no refrigerator no microwave, the bed was comfortable but old

This was a quick and inexpensive stop for our family traveling with grandchildren. The room/beds were clean and basic. The hallway and elevator were a bit grungey. The lobby was sparce with no furniture. The breakfast "buffet" was packaged donuts and muffins, but the kids thought it was great! There was a bit of noise at bedtime, but later everything was quiet and we slept well. Great rates and convenient to the interstate. A good place to stop if you are not expecting too much.

Short overnight stay on a longer trip. Room was nice and clean, but almost no amenities (only a very small bar of soap, no shampoo). No refrigerator or microwave in room, but they were supposed to be available upon request. Nonsmoking room on second floor smelled clean, but hallway smelled strongly of smoke. Continental breakfast was OK. Had self-made wafflers, but had to cook twice for them to be done. Also, had selection of cereals, oatmeal, small powdered donuts, toast, etc. Had coffee, 2% milk, and apple juice. Note the downstairs hallway away from the lobby was in bad shape, maybe being remodeled but not sure. The only ice machine was out off ice.

Definitely recommend if your in a budget and don't have good transportation, everything was nearby and the room was perfect. Adrien at the front desk was also very helpful and gave us the best customer service, will definitely be returning!

A main elevator is broken. Had to switch rooms due to loud people and broken outlets. That said front desk staff is nice and helpful.

Had trouble with the tv and the faucet the staff quickly took care of me with another room. She was very understanding and nice.

I feel I've entered an alternate universe reading recent reviews. Front desk was friendly & helpful so I have no qualms there. It's obviously a no/low-frills option compared to its competitors so no qualms there either (didn't walk in expecting a continental breakfast, etc. or anything). That said... -- Had to be assigned three rooms before getting a lock that worked. -- Space clearly hasn't been renovated in a while (at least I hope it hasn't!), so everything is drab & grimey. I'm not sure if my room was a smoker's room...I hope so as that would explain the stained decor. -- I asked for an iron & the front desk worker kindly obliged. But then I noticed the ironing board looked like it was purchased in '92 & last fiddled with in '94. I think this might explain all of the fraying on the TV tray because I think that's where people have been doing their ironing. -- Once checked in & having taken in this 1970s space, I resolved to just sleep & check out as quickly as possible. Bed was comfortable enough so I slept OK (even though the air was rather stale...I don't know how much of that was hotel's fault)...I'd resolved a shower was probably a waste of time but woke up realizing I probably *should* take one (I had an important app't later that day) only to discover two old grimey washcloths hanging on the shower curtain. Yuck. -- Hot & cold water was not a problem with the shower....a happy medium between the two, not so much. One night stay only if the Days Inn is booked.

The lady at the front desk...she had curly brown / blonde hair and a nice smile. She was extremely helpful when the hotels.com app wasn't working properly and helped get me checked in anyway and it was much appreciated. Her name starts with an A...idk if you're reading this and it matters to you then you know who the hell I'm talm bout. Your A-1 stud front deskstress made this my spot for the foreseeable future..we lit on gang no cap

Family feel great front desk service takes care of concerns with no problems Mrs.Ruby does over and beyond to make your room comfortable to feel more like home . I love my stays

For short stay it was what we needed. It was clean and staff was always helpful.

Staff were friendly. Room was clean, but the building is old and unkempt. Seemed like a rough neighborhood.

I had to go to 5 (literally 5 trips up and back down for a new key with a rude employee i eventually asked "have i offended you at some point?" She said no) different rooms all on the top floor furthest back to find the rooms had no hot water or rhe floors were downright so nasty i couldnt take my shoes off. The person at the desk was extremely rude and unhelpful and it couldnt have been a worse experience. I settled on room 5 with lukewarm water and only.a slighly slimey floor with a tv that glitched.

I love my stay Everytime and the front desk staff and Mrs.Ruby always make me feel like family.

Very polite staff at the front desk when we checked in. Very close to restaurants and entertainment.

I expected a good stay at Jackson Hotel and Convention Center. However, the elevator smelled like pot, the first room I was assigned didnt even have a trash can, and the neighbors were so noisy that I had to request a different room. I was then placed on the third floor next to the elevator, which made noise, as did the people using the elevator in the middle of the night. My room faced traffic on the 45 bypass, so I had to run the air conditioner to drown out the traffic. The room next door had a puppy that woke me up well before I needed to awaken. Suffice it to say, the rating on Hotel.com was misleading, and you truly get what you pay for.

Clean and safe

Safe and quiet

Great location quieter than most and above all very friendly property management and staff blew my mind.

Located close to shopping and dining areas.

Staff were friendly. Room was clean, but the building is old and unkempt. Seemed like a rough neighborhood.

The staff was friendly, and the property was easy to find and convenient. The rooms need updated and needed cleaned better, but it's walking distance to dining and shopping.

This place has a bad aperience, homless people outside the lobby, as soon we got there, we didn't even want to go in because everything looks too dangerous and we felt unsafe, so we just went to another area

This was a quick and inexpensive stop for our family traveling with grandchildren. The room/beds were clean and basic. The hallway and elevator were a bit grungey. The lobby was sparce with no furniture. The breakfast "buffet" was packaged donuts and muffins, but the kids thought it was great! There was a bit of noise at bedtime, but later everything was quiet and we slept well. Great rates and convenient to the interstate. A good place to stop if you are not expecting too much.

Very confusing, one end of the motel had the Jackson Hotel name and the other end had Motel 6 name and they are the same building. Very rundown and the only had a muffin for breakfast. Nothing like the pictures showed. Very disappointed.

For the cost there should be at least breakfast other than muffins and more than one beverage children can't drink coffee..

The breakfast is always nice! Simple and yummy, 10/10 experience and worth every dollar!

Very clean. Mostly quiet. Good breakfast. Wifi kept going out. Yet a very nice stay! #smokefit.us

The hotel is older, so not 5 star but on our last stay the room was nicer than our previous stay because the updates were more modern. Free breakfast really needs to be revised, nothing left when we got there one hour after it was available.

(Like): Front desk staff was kind and responsive. (Dislike) : Ice machines stayed broken, (I've got asthma) staff and customers hanging at front door smoking, floors nasty in rooms, bathrooms not working properly in room, lots of noise from other rooms during late night hours (waking me up), vending machines taking money (staff nor company owning machines refuses to return my money; one 20oz soda cost me $6.25), breakfast is terrible (only have cereal, waffle, toast, oatmeal) which you fix yourself, and when it's out away in morning (the counters where it's served doesn't get cleaned afterwards. It stays nasty till third shift comes in. Not a good place to stay. I feel I don't have a choice during my travel. Glad I'll never be back this way ever again!

I always enjoy my stay here! The staff always makes me feel like family and takes care of any concerns I may have with no problem. I would love to see more breakfast and anytime coffee & tea access in rooms or dining area that would be nice. I also miss the pool which was so awesome. Overall I personally love the front desk staff & Dave they are awesome and my stay time here is great!

This was a quick and inexpensive stop for our family traveling with grandchildren. The room/beds were clean and basic. The hallway and elevator were a bit grungey. The lobby was sparce with no furniture. The breakfast "buffet" was packaged donuts and muffins, but the kids thought it was great! There was a bit of noise at bedtime, but later everything was quiet and we slept well. Great rates and convenient to the interstate. A good place to stop if you are not expecting too much.

Short overnight stay on a longer trip. Room was nice and clean, but almost no amenities (only a very small bar of soap, no shampoo). No refrigerator or microwave in room, but they were supposed to be available upon request. Nonsmoking room on second floor smelled clean, but hallway smelled strongly of smoke. Continental breakfast was OK. Had self-made wafflers, but had to cook twice for them to be done. Also, had selection of cereals, oatmeal, small powdered donuts, toast, etc. Had coffee, 2% milk, and apple juice. Note the downstairs hallway away from the lobby was in bad shape, maybe being remodeled but not sure. The only ice machine was out off ice.

The bathroom was dirty. Hair,dirt, and soap scum in shower. Asked for a different room but unfortunately the second bathroom was just as bad. Hot breakfast consisted of toast and stale doughnuts.