Select Sosua Adults Only, Trademark by Wyndham All Inclusive

The sink stopped draining at one point and our shower stopped working properly the day before we left. The food was a little diasspointing, the salmon and breakfast buffet were the only things enjoyable. The massage people are INSANELY pushy. If I want a massage I will go to the spa and make an appointment. I do not need to be asked 30+ times per day. The grounds and amenities were spectacular. The cleaning staff was amazing.

Very calm place , have a lot of pools options. Great view . For activities you have to leave the premises . Highly recommend just for a relax stay.

Great staff service, specially bar staff by the pool (Arickson and Sandy), good pools and beach. Regular to mediocre food, buffet was ok but a la carte Mexican restaurant was awful, consider to have a real Mexican menu and cook it properly. Reception staff, we are conflicted, front desk lady was really professional, however, guy at the front desk kept trying to be funny and was being kind of mean. We were bored by the 2nd night, shows on the theater were fun but in a cringe way. Theater was also really hot. Not too much entertainment and no information was given about itinerary and other activities. Premium drinks were good, I could say best drinks of any all inclusive I have been. Disappointed for the reservation system, on the sheet they gave us, it says that reservations has to be made before 3:00pm to get one and we went before noon to get a reservation on the International Restaurant and was supposedly full. Hotel was clean and good for pics. To be really honest, experience was good not great. Not sure if we would like to come back.

Personal amable, solo el gym hay muy pocas máquinas

The overall experience of the Select area was very good! Everything was clean and neat. The room and ocean view was beautiful, relaxing just what I was looking for. The only down side, the pool was cold and jacuzzi werent hot, dont know if it was an electrical problem, but at least were clean and nice. The food restaurant and buffet was good and had different options. Overal 4/5 ⭐️, definitely would recommend and hope returning in the future.

We were there 3 days and the beach was closed for 2 days due to the red flag notice. We checked out and it was still closed.

First off , let me say the 4 stars is for the "Select" area of this hotel, which is where I stayed. The rest of the property is (maybe) a 3. This is obviously an old property that has seen some renovation, but could use more. The ocean behind the hotel (there's a small private beach) is very rough. Do NOT attempt to go in past waist-deep unless you are a good swimmer. Pool area was nice, but could use more activities ( a little dead). Food quality at the buffet was "meh". The a la carte restaurant called Hermann's (available only to guests in the Select area) was better. The quality of the liquor at the pool bar in the Select area is also considerably better than the rest of the hotel, so if you want good liquor, book the Select area! That alone makes it worth the extra money. One last note on my experience in the Select area: the level of customer service was far, far above what I experienced in other areas of the hotel. Everyone I interacted there deserves five stars, from the guys at the pool bar, to the maitre d and waiters at Hermann's restaurant, and even the maid. But one person really stood out for me: Francis at the Select Reception desk (yes, we even had our own reception area!) . One note of warning: the staff is constantly cleaning the hallways (which is good), but the floor tiles are EXTREMELY slippery when wet, so watch your step, especially after a few drinks! One last word: remember that a little tipping does wonders for customer service...

Great location , aging but verynice facilities , super clean , great staff. Right on the ocean with 2 separate beaches - 1 allows Kids 1 for adults only . Nice beaches with rugged rocks between them. At the Select side Ricardo Mercedes is the guy to help you !! Food was inclusive and ok but not great. The staff was the best part and lots of security everywhere!!

We stay in the vip side, but food very very limited, 10 days there just tried 2 restaurants others never open or bad food. Just one bar with premium drink, if you move to other part of resort not even bottle of water. We decided to leave a day before because Sunday they sale day pass and was full of people and we can’t even eat. I don’t recommend

I loved the cove of our Casa Marina beach. The water is gorgeous. Service at the bars is good, drinks are good (I only had a few), nice staff. Waiter staff was excellent! Food at buffet was fantastic! We loved the buffet - fruit, international options, variety, healthy . . . Coffee and wine were great! We loved the Select seating area and service there. Nice seat by the water to eat in quiet surroundings. Small coffee shop is good too. Adults only is good - but there were a few kids on the beach during the day. Entertainment in the outdoor theater was wonderful!!! The grounds and landscaping is pretty and well-maintained. Spa - massage was good but the hot tub was weird and cool temperature. Only issues- * We didn't get a beach chair - need a few more. * We needed an umbrella for the afternoon at the beach but there weren't any available. * We left beach towels on a chair for just an hour and it was gone - we reported to the desk immediately, but we were not allowed to get another one. * The restaurant we made reservations at - near to our room: it was not very good food. It was disappointing. The buffet was much better. * Shower water was cool and a bit warm - but not hot. * Guest was smoking IN the pool and using plastic water bottle to put butts! Is this allowed? I think there should be a rule against this. She was also playing music and talking very loudly. Is that allowed? OVERALL - We really enjoyed this place and our few days there.

Todo estuvo muy bien limpio las personas del servicio gentil educadas en general todo bien gracias claro que Dios mediante volveremos

This is the worst place i have been to. There are rules for some people but not for others, for example someone had a speaker on the infinity pool and it was fine but when i had it the told me to turnedit off.. The food you have to go to the other side i dont understand why would you pay more for an exclusive thing if to eat you have to go to the other side. The reception staff has horrible customer service, our room the air-conditioning wasn't working properly and we told them since the first day, and they didn't do anything until the last day when we were leaving they wanted to change our room.

The resort was clean and organized.

The hotel provided an exceptional experience. Francis at the front desk in the Select area was very helpful, and the staff throughout the property ensured a truly pleasant stay. I will definitely return. The rooms were cleaned daily, and the service was impeccable.

La propiedad está bien cuidada, muy limpia, siempre hay parqueos disponibles, y mucha seguridad.

It's a 4 star beach resort for sure on the surface, but the property is seeing some neglect. The room I was in had a humid, musky, moldy odor. Housekeeping service is good but not great. They came every day and made an effort to ensure I got my room taken care of each day. Room wasn't spotless but also not filthy. I've seen rooms at more expensive higher end hotels in worse condition. Food is good and well prepared but presentation lacks. It's like your average discount all you can eat buffet with food in trays that you serve yourself. They should put a little effort to at least make it more presentable. Food won't make you sick. It's not greasy, not full of sugar, and has enough flavor. The beach itself isn't impressive. It's minuscule but pretty. Water looks nice and clean but doesn't feel welcoming. You won't come here for the beach. The depressing part is the area outside the property. It's basically a dump full of people who just want your money. From what I understand this used to be an amazing tourist destination, a beach town. It's certainly seen better days. The downfall can be attributed to a key event. Some past leadership tried to get rid of a specific type of industry that the area was known for that isn't so family friendly. This backfired and resulted in less visitors, less money, and a failing economy. Overall its a good place to relax, disconnect, forgot about life, and do nothing at all for a week so long as your don't leave to property.

dirty, messy, tired - dont stay there.

I loved the cove of our Casa Marina beach. The water is gorgeous. Service at the bars is good, drinks are good (I only had a few), nice staff. Waiter staff was excellent! Food at buffet was fantastic! We loved the buffet - fruit, international options, variety, healthy . . . Coffee and wine were great! We loved the Select seating area and service there. Nice seat by the water to eat in quiet surroundings. Small coffee shop is good too. Adults only is good - but there were a few kids on the beach during the day. Entertainment in the outdoor theater was wonderful!!! The grounds and landscaping is pretty and well-maintained. Spa - massage was good but the hot tub was weird and cool temperature. Only issues- * We didn't get a beach chair - need a few more. * We needed an umbrella for the afternoon at the beach but there weren't any available. * We left beach towels on a chair for just an hour and it was gone - we reported to the desk immediately, but we were not allowed to get another one. * The restaurant we made reservations at - near to our room: it was not very good food. It was disappointing. The buffet was much better. * Shower water was cool and a bit warm - but not hot. * Guest was smoking IN the pool and using plastic water bottle to put butts! Is this allowed? I think there should be a rule against this. She was also playing music and talking very loudly. Is that allowed? OVERALL - We really enjoyed this place and our few days there.

The staff is pleasant and courteous. Room bed was very hard. My husband killed two big spiders. The bathroom was filthy with black soap scum all over the skiwer wall and mold all around the floors. There was also no hot water.

No elevators, mold in bathroom, no hot water until 8am, no staff until 8am, limited beverage selection- alm inclusive but going to only allow bad product

The property was older and appeared clean, but it was not up to date as another property I stayed at in Punta Cana. It had limited menu/restaurants and very little entertainment or offerings for activities.

The adults area was really good and quaint. The resort and rooms need some updating The food at the Mexican restaurant was not good, but I should have known that being that these people are not Mexican. There wasn’t an ATM inside the resort property, so we had to step outside of the resort to find an ATM. Aside from that, the resort was fairly clean, the staff was fabulous, dinner at Hermann’s was outstanding. My wife and I really enjoyed ourselves and we would go back, knowing what to expect!

Lot's to say about this property. First, it was a beautiful beach and location. Just so you can compare, I purchased the Adults only all inclusive with no additional upgrades. The drinks were fine. We drank Pina Coladas most of the time and asked for doubles. It was nice that they would use my personal Camelbak cup to fill when I asked. As far as food goes, the buffet sucked. The food was okay but it was always luke warm and never hot. We learned right away to reserve one of the 4 restaurants for dinner each night and was happy with the food there. Also, we ordered sandwiches from the bar area which was pretty good also. So we only used the buffet for breakfast and they had an egg station so at least that was cooked to order and hot. The beach was small and and closed a few days because of weather. Regardless of weather I should have at least been able to sit on the beach without going into the water. Also the beach front was very steep going into the water so the waves broke close and hard. I like to body surf and that was NOT the place to do it. The staff was great. Our room was great and have a beautiful view of the ocean. I enjoy a good buffet and would not return here unless they could increase the quality of the food. Otherwise it was a great value vacation.

The hotel is beautiful, all the staff were extremely nice and friendly. The food is great, however they need to work a little bit in the rooms. The rooms were smelling humid. We had to change the first room due to humidity. Mr. Milton Pimentel and Mr. Junior they both facilitated our change to a very nice room. The second room was fantastic!

We spent extra money for a swim up suite, and called a week ahead to confirm our reservation. At check in, we were told that the room was not available. We were put into a room that was nice, but in a cheaper price category. To this date we have not received a refund from the resort or from Expedia. While the resort was fabulous, and many of their staff very helpful and kind, this experience will mean that we don't return or use Expedia in the future.

TV didn't work-no hot water

The service was great but the bed was extremely uncomfortable and the AC kept going on and off at night, I couldn’t sleep. The food was okay. Even if is adults only you will still encounter kids.

The view was great. Small beaches in coves is nice and private, but not great for swiming. Pools were ok. Water was clean, but pools need some work. Room was great. bed was very firm, but i don't mind that. TV was super small. No hot water in the shower, it did get warm at least. Food was not very good. very limited selection. not great quality. Staff was as good as any other place I've been in DR.

Food was really good. Bed is so comfortable

It was a nice property. Staff was nice and property was very clean. Property need to update furniture within room.

I had an awful experience at this hotel and would strongly advise others to stay away. The service was unacceptable from start to finish. First, the front desk failed to inform me of important details, such as the dress code for the buffet — which is crucial at an all-inclusive resort. When I showed up in a sleeveless shirt, I was refused service, even though I had already paid for an all-inclusive stay. The outlet in my room didn’t work, and despite reporting it, no one ever came to fix it. On top of that, I made a dinner reservation at one of the restaurants, and Erika at the front desk confirmed it for 8:30 PM. However, at 8:10 PM, she called to tell me the reservation wasn’t actually made — and by then, I had no other dining options available. Overall, I paid for a service that was not delivered. Poor communication, lack of basic hospitality, and being denied access to food I paid for made this a very frustrating and disappointing stay. I do not recommend this hotel to anyone.

The hotel provided an exceptional experience. Francis at the front desk in the Select area was very helpful, and the staff throughout the property ensured a truly pleasant stay. I will definitely return. The rooms were cleaned daily, and the service was impeccable.

Our experience at Select at Casa Marina was truly exceptional. We thoroughly enjoyed our weekend stay. The drinks and food were excellent, and the pools and beach were stunning, offering an awesome view of the sunset. What truly set the experience apart was the staff, who were consistently supportive, kind, and incredibly friendly. We will absolutely be visiting this hotel again.

Great hotel and amazing staff

All around great service! Wish they had better lunch/dinner options for those on low carb or different diets. Nonetheless its great option!

Most unprofessional unfriendly staff I’ve ever encountered. I called the front desk to see about getting some basic toothpaste was told that the housekeeper would bring it over two hours later I had to go to the store and purchase it myself. Francesca receptionist was extremely short and rude. I would rather have stayed someplace else to fly to Dominican Republic to have rude people and unprofessional service. Made my trip horrible

1st time staying on the Select side of the hotel. It was well worth the extra $'s for a better service and facility and quiet as it was kid free.

Staff was awesome

Great staff service, specially bar staff by the pool (Arickson and Sandy), good pools and beach. Regular to mediocre food, buffet was ok but a la carte Mexican restaurant was awful, consider to have a real Mexican menu and cook it properly. Reception staff, we are conflicted, front desk lady was really professional, however, guy at the front desk kept trying to be funny and was being kind of mean. We were bored by the 2nd night, shows on the theater were fun but in a cringe way. Theater was also really hot. Not too much entertainment and no information was given about itinerary and other activities. Premium drinks were good, I could say best drinks of any all inclusive I have been. Disappointed for the reservation system, on the sheet they gave us, it says that reservations has to be made before 3:00pm to get one and we went before noon to get a reservation on the International Restaurant and was supposedly full. Hotel was clean and good for pics. To be really honest, experience was good not great. Not sure if we would like to come back.

Primero destacar las excelentes atenciones y servicio del peronal de la recepción, del bar del area de la piscina y areas del restaurante, en especial Amal, Juan, Sandy, Yhael, Harrinson, hicieron nuestra estadia excepcional. Las instalaciones excelentes y una vista única. Lo recomiendo y volvemos muy pronto.

Close proximity to the beach on one side, as well shopping just outside the resort. Staff were super friendly. The only areas of improvement would be the dining options...they are rather limited.

Great location. 15/20 mins from the POP airport. Alicia beach is around the corner from the hotel. Food was good. The rooms are spacious Nice hotel but needs renovations. Overall i would stay again

8/10 would be my rating. The food was good, the buffet was better than the restaurants on the property. I read some of the reviews complaining about WiFi and water temperature; however my showers were warm, and I didn’t experience any issues with WiFi. The staff members were nice. The neighborhood the hotel was in was pleasant.

Excellent location and very good

Very calm place , have a lot of pools options. Great view . For activities you have to leave the premises . Highly recommend just for a relax stay.

Breath taking!! Beautiful place!! I’ll be back here again!! We asked Lobby how to get around and they called a cab for us!!

Location is perfect. Beach is clean and no outside vendors at all. I stayed at the adult only side- the rooms can be better. Better furniture. Food for the most part was repetitive in the buffet but good.

It’s a safe place, nice ocean view & quiet.

I was a little worried about traveling to sosua. This place was an oasis in a land of bad hotels.

Read so many reviews about the quality of food and service of the staff not being great but I would sincerely disagree! The best part about the food is that they had such a big selection of proteins, veggies, fruits, and sides that each day enjoyable for meal variety. The staff were just as good as they were mostly engaging and not miserable like some ppl had mentioned. We found some favorites and the resort made us feel welcome. Finally, the views were surreal and Sosua Beach, shopping, and eateries were all within a 10 minute walk.

The adults area was really good and quaint. The resort and rooms need some updating The food at the Mexican restaurant was not good, but I should have known that being that these people are not Mexican. There wasn’t an ATM inside the resort property, so we had to step outside of the resort to find an ATM. Aside from that, the resort was fairly clean, the staff was fabulous, dinner at Hermann’s was outstanding. My wife and I really enjoyed ourselves and we would go back, knowing what to expect!

i pretty much enjoy everything. i wish they had more seafood options and more vegan/plant based options

Hotel Casa Marina offers a delightful stay with stunning ocean views and conveniently located bars throughout the resort. The staff, known for their hard work and dedication, are incredibly accommodating. Special recognition goes to Franchesca, who consistently goes above and beyond to ensure guests have an exceptional experience; her attention to detail and helpfulness make her deserving of a supervisory role. Additionally, guests can enjoy a different show every night featuring talented entertainers and great dancers. However, the dining experience leaves something to be desired. While breakfast includes a delicious serving of mangu, the only Dominican dish available, lunch and dinner options are limited to average Italian, Mexican, and seafood choices. It would be wonderful to see more of the best Dominican cuisine offered. In summary, Hotel Casa Marina offers a pleasant stay with the potential for enhancement in its culinary offerings. _______________________________ Hotel Casa Marina ofrece una estancia encantadora con impresionantes vistas al mar y bares convenientemente ubicados en todo el complejo. El personal, conocido por su arduo trabajo y dedicación, es increíblemente servicial. Se reconoce especialmente a Franchesca, quien siempre va más allá para asegurar que los huéspedes tengan una experiencia excepcional; su atención al detalle y su amabilidad la hacen merecedora de un puesto de supervisión. Además, los huéspedes pueden disfrutar de un espectáculo diferen

The resort is excellent, good food, except Mexican Restaurant, International was great! Sosúa itself is still third world, so if you like that ok!

No many options to eat at buffet, do not even bother to go to the Mexican restaurant, international cuisine was the best option about food but they made me change my reservation to another day to do something special for my husband’s birthday and they didn’t check the reservation notes when we got there we felt rushed instead so nothing enjoyable about that. There was a humidity smell in the room to be one of their premium rooms the cleanliness wasn’t at its best.

Nos gustó mucho, pero deben de mejorar la logística de las comidas mejor y el sport bar debería abrir más tarde porque abre de 10@5pm y tiene café, alcohol y dulces, pero no tiene picadera entiéndase hot dog, hamburguesas, papitas, Tostitos, etc aperitivos que siempre encuentras en los sport bar. Los alrededores bellos y mágicos. Al igual que los empleados. Solo diría eso la comida, entretenimiento y dice que tiene bebidas premium y no es así. Deberían mejorar en ese aspecto ya que realmente el lugar los vale y tiene una vista que enamora

We had a great stay here. We stayed 1 night, and were impressed with the service as well as the cleanliness and calmness of the room. It's definitely worth upgrading to the select side. You have extra pools that are quiet, a separate area in the buffet restaurant to eat, as well as the use of a coffee shop. The food was decent. We stayed in September and only 1 a la carte restaurant (the Mexican) was open but it was very good. The beach is beautiful and the sea is calm, you don't feel like you're in the middle of sosua. Wifi in every area also. We didn't know that you have to check out of your room at 12noon but you actually have until 3pm to use the facilities. We would definitely come back.

Great staff service, specially bar staff by the pool (Arickson and Sandy), good pools and beach. Regular to mediocre food, buffet was ok but a la carte Mexican restaurant was awful, consider to have a real Mexican menu and cook it properly. Reception staff, we are conflicted, front desk lady was really professional, however, guy at the front desk kept trying to be funny and was being kind of mean. We were bored by the 2nd night, shows on the theater were fun but in a cringe way. Theater was also really hot. Not too much entertainment and no information was given about itinerary and other activities. Premium drinks were good, I could say best drinks of any all inclusive I have been. Disappointed for the reservation system, on the sheet they gave us, it says that reservations has to be made before 3:00pm to get one and we went before noon to get a reservation on the International Restaurant and was supposedly full. Hotel was clean and good for pics. To be really honest, experience was good not great. Not sure if we would like to come back.

First off , let me say the 4 stars is for the "Select" area of this hotel, which is where I stayed. The rest of the property is (maybe) a 3. This is obviously an old property that has seen some renovation, but could use more. The ocean behind the hotel (there's a small private beach) is very rough. Do NOT attempt to go in past waist-deep unless you are a good swimmer. Pool area was nice, but could use more activities ( a little dead). Food quality at the buffet was "meh". The a la carte restaurant called Hermann's (available only to guests in the Select area) was better. The quality of the liquor at the pool bar in the Select area is also considerably better than the rest of the hotel, so if you want good liquor, book the Select area! That alone makes it worth the extra money. One last note on my experience in the Select area: the level of customer service was far, far above what I experienced in other areas of the hotel. Everyone I interacted there deserves five stars, from the guys at the pool bar, to the maitre d and waiters at Hermann's restaurant, and even the maid. But one person really stood out for me: Francis at the Select Reception desk (yes, we even had our own reception area!) . One note of warning: the staff is constantly cleaning the hallways (which is good), but the floor tiles are EXTREMELY slippery when wet, so watch your step, especially after a few drinks! One last word: remember that a little tipping does wonders for customer service...

Beautiful location with plenty of activities and nice resort. However, food is terrible and service is average at best. Buffet food is bland and we got sick after eating first meal at one of the resort restaurants. Can get what you need but don’t count on having drinks refilled or friendly service.