Tulip Hotel Apartments

Venu avec mes 3 filles entre 2ans et 12ans. Le service du personnel très gentil, mais manque de propreté dans l’appartement, manque d’ustensiles de cuisine, j’étais obligé d’acheter quelque verre en plastique ainsi que des assiettes. Je compte revenir à dubaï mais j’irai dans un autre hôtel.

Location is great. The night shift staff was super rude. I booked a 1 bhk with 2 single bed and he argued for almost 30 mins saying that he doesn’t have one and the one I saw in the picture is only for visual purpose. That’s not how it works. He was super rude. He asked me that I shouldn’t have booked a room in the property. And then after 30 mins he gave a tomato 2 single beds - not sure how it came up magically. I would personally not go back to this property again.

Completely false

Terrible customer service. When arriving in the room there were no towels, no utensils, no drinking glasses, no tea cups, TV did not work (it took 2 days to get it working), holes in the walls, room stinking of tobacco. I requested a room change but was ignored.

Well, it's a good value for the size of the apartment. However, there we a lot of room amenities were lacking. The bed room television didn't work at all. The bathroom sink was stopped up. Room key kept having to be re programmed becasue it wouldn't work. The staff would only give you one towel. Just little stuff like that.