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Spark by Hilton Santa Nella on I-5

From

125 US$
/nat
Spark by Hilton Santa Nella on I-5 - Image 1
Spark by Hilton Santa Nella on I-5 - Værelse
Spark by Hilton Santa Nella on I-5 - Værelse
Spark by Hilton Santa Nella on I-5 - Reception
Spark by Hilton Santa Nella on I-5 - Pool

Vælg datoer for at se priser og tilgængelighed

From

125 US$
/nat

Om dette overnatningssted

Nyd de rekreative faciliteter, såsom en udendørs pool og et fitnesscenter. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang, tv på fællesarealer og picnicområde.
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  • Elevator

  • Sikkerhedsboks

  • Have

  • Fitness faciliteter

  • Picnic-område/Borde

  • Ekspres check-in/check-out

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Lokation

28976 Plaza Dr, Gustine, Californien, USA

Santa Nella Community Park (1.1 mil)

Santa Nella Library (1.4 mil)

California Korean War Veterans Memorial (1.5 mil)

San Joaquin Valley National Cemetery (4.3 mil)

Rural Health Clinic (4.3 mil)

Memorial Hospital Los Banos (11.1 mil)


Værelsesmuligheder

Værelse - 2 queensize-senge

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

Klimaanlæg
Wi-Fi (Gratis)
Køleskab

Værelse - 1 kingsize-seng

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlæg
Wi-Fi (Gratis)
Køleskab

Værelse - 1 kingsize-seng - handicapvenligt (Mobility & Hearing, Roll-in Shower)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlæg
Wi-Fi (Gratis)
Køleskab

Værelse - 1 kingsize-seng - handicapvenligt - badekar (Mobility & Hearing)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlæg
Wi-Fi (Gratis)
Køleskab

Værelse - 2 queensize-senge - handicapvenligt - badekar (Mobility & Hearing)

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

Klimaanlæg
Wi-Fi (Gratis)
Køleskab

Værelse - 2 queensize-senge - handicapvenligt (Hearing)

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

Klimaanlæg
Wi-Fi (Gratis)
Køleskab

Værelse - 1 kingsize-seng - handicapvenligt (Hearing)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlæg
Wi-Fi (Gratis)
Køleskab

Gæsteanmeldelser af Spark by Hilton Santa Nella on I-5

Faciliteter

8.6

Rengøring

9.2

Service

9.4

10

Cynthia

IAN-logo

sidste uge

·

Overnattede 1 nat

Bed & room clean & very comfortable.
Bed & room clean & very comfortable.

8

Kevin

IAN-logo

for 2 uger siden

·

Overnattede 1 nat

I stayed here twice in the last week, both times were very nice, staff super friendly and the rooms were clean.
I stayed here twice in the last week, both times were very nice, staff super friendly and the rooms were clean.

10

Patricia

IAN-logo

for 2 uger siden

·

Overnattede 1 nat

Very dog-friendly hotel with a huge grass area to take them for walks ans potty breaks. It's very quiet and the beds are super comfortable too.
Very dog-friendly hotel with a huge grass area to take them for walks ans potty breaks. It's very quiet and the beds are super comfortable too.

10

Jose

IAN-logo

for 3 uger siden

·

Overnattede 2 nætter

met my expectations definitely will be returning
met my expectations definitely will be returning

4

Jasell

IAN-logo

for 3 uger siden

·

Overnattede 2 nætter

Unfortunately, my two-night stay was extremely disappointing, mainly because of the customer service I received from the front desk. From check-in, the staff member was cold, dismissive, and unwelcoming. There was no explanation of hotel or housekeeping policies—I provided my ID, received my key, and that was essentially the entire interaction. After the first day, I returned to find my room had not been cleaned and there were no fresh towels. When I called the front desk, same staff member, she then explained the housekeeping policy. I told her this was never communicated to me at check-in. Instead of acknowledging the lack of communication, apologizing, or offering assistance, she curtly shrugged her shoulders and gave no meaningful response. That interaction was incredibly dismissive and made me feel like asking for basic assistance was an inconvenience. The guests above me were also extremely noisy, with loud TV and footsteps around 1 AM and again as early as 5 AM. I normally would have contacted the front desk, but after my previous interaction, I genuinely did not feel comfortable asking her for help again. Hotels cannot control every guest, and policies vary. My biggest issue was how I was treated. Basic courtesy, communication, and willingness to assist should be expected in hospitality. Unfortunately, this experience fell far below that standard.
Unfortunately, my two-night stay was extremely disappointing, mainly because of the customer service I received from the front desk. From check-in, the staff member was cold, dismissive, and unwelcoming. There was no explanation of hotel or housekeeping policies—I provided my ID, received my key, and that was essentially the entire interaction. After the first day, I returned to find my room had not been cleaned and there were no fresh towels. When I called the front desk, same staff member, she then explained the housekeeping policy. I told her this was never communicated to me at check-in. Instead of acknowledging the lack of communication, apologizing, or offering assistance, she curtly shrugged her shoulders and gave no meaningful response. That interaction was incredibly dismissive and made me feel like asking for basic assistance was an inconvenience. The guests above me were also extremely noisy, with loud TV and footsteps around 1 AM and again as early as 5 AM. I normally would have contacted the front desk, but after my previous interaction, I genuinely did not feel comfortable asking her for help again. Hotels cannot control every guest, and policies vary. My biggest issue was how I was treated. Basic courtesy, communication, and willingness to assist should be expected in hospitality. Unfortunately, this experience fell far below that standard.

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Indtjekningsanvisninger

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Indtjekning

Udtjekning

Fra 15:00 til 23:59

Før 12:00


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