Banyan Tree Mayakoba
563 US$
/natt
Snitt för september
Välj datum för att se priser och tillgänglighet.
563 US$
/natt
Snitt för september
Genomsnittliga priser per månad
På Banyan Tree Mayakoba är priset per natt i genomsnitt 563 US$ under den billigaste månaden (september) och 1 533 US$ under den dyraste månaden (december), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 1 272 US$ |
| februari | 1 116 US$ |
| mars | 1 101 US$ |
| april | 1 171 US$ |
| maj | 864 US$ |
| juni | 568 US$ |
| juli | 565 US$ |
| augusti | 601 US$ |
| september | 563 US$ |
| oktober | 777 US$ |
| november | 822 US$ |
| december | 1 533 US$ |
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sep. · 563 US$
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Dyrast: december (ca 1 533 US$)
Billigast: september (ca 563 US$)
Om detta boende
Skäm bort dig med ett besök på deras spa, som erbjuder bland annat massage, kroppsbehandlingar och ansiktsbehandlingar. När solen skiner är en golfrunda eller en skön dag på den privata stranden två strålande alternativ. Boendet har även gr...
Bekvämligheter
Skäm bort dig med ett besök på deras spa, som erbjuder bland annat massage, kroppsbehandlingar och ansiktsbehandlingar. När solen skiner är en golfrunda eller en skön dag på den privata stranden två strålande alternativ. Boendet har även gratis wi-fi, conciergetjänster och barnpassning mot en avgift.
Företagsfaciliteter
Gäster har tillgång till bland annat business-service dygnet runt, expressincheckning och expressutcheckning. Planerar du ett event i Playa del Carmen? På detta hotell finns det event- och konferensutrymmen på upp till 308 kvadratmeter, däribland konferensrum och 4 mötesrum. Gratis parkeringsservice erbjuds på plats.
Måltider
Du kan äta gott och beundra utsikten över havet på Sands Beach Club, en restaurang som specialiserar sig på internationell gastronomi, eller ta det lugnt på rummet med rumsservice dygnet runt. Koppla av med en drink på boendets strandbar, bar vid poolen eller en av 3 barer/lounger. Frukostbuffé serveras dagligen mot en avgift från 07.00 till 11.00.
Rum
Känn dig som hemma i ett av de 161 rummen med minibar och espressobryggare. Sängen har duntäcken och sängtillbehör av högsta kvalitet. Rummen har privata inredda balkonger/terrasser. Gratis wi-fi ser till att du kan hålla dig uppkopplad, och en 50-tums smart-tv med digitalkanaler erbjuder all underhållning du behöver. Badrum med dusch, regndusch och gratis toalettartiklar.
Läge
I Playa del Carmen ligger Banyan Tree Mayakoba vid havet, en kvarts bilfärd från både El Camaleón Mayakobas golfbana och Quinta Avenida. Detta hotell vid stranden ligger 18,9 km från Xcaret Eco nöjespark.
Vad finns i närheten
El Camaleón Mayakobas golfbana(1.3 miles)
Chun-Zumbul (dykplats)(1.6 miles)
Gran Coyote Golf(2.2 miles)
Playa Xcalacoco(3 miles)
Tres Rios Ecopark(3.6 miles)
Plaza 28 de Julio(4.4 miles)
Guadalupe-kyrkan(4.6 miles)
Playa Punta Esmeralda(4.7 miles)
Temazcal Natura(5.1 miles)
Playa 88(5.4 miles)
Playa del Carmen stora strand(5.4 miles)
Playa Avenida Colosio(5.5 miles)
Mario Villanueva Madrid(5.6 miles)
Plaza Las Americas(6 miles)
Super Chedraui Selecto Avenida 10(6.1 miles)
Cozumel, Quintana Roo (CZM-Cozumel Intl.)(27 miles)
Cancun, Quintana Roo (CUN-Cancun Intl.)(31.6 miles)
Parkering
Flygplatstransfer
Restaurang
Pool
Business center
Rumservice
Läge
Carretera Federal Chetumal Puerto Juarez, Playa del Carmen, Quintana Roo, Mexiko
El Camaleón Mayakobas golfbana (1.3 miles)
Chun-Zumbul (dykplats) (1.6 miles)
Gran Coyote Golf (2.2 miles)
Playa Xcalacoco (3 miles)
Tres Rios Ecopark (3.6 miles)
Plaza 28 de Julio (4.4 miles)
Gästrecensioner
9.2
Storartat
Baserat på 999 verifierade recensioner
Vem bor här?
Företag
4%
Par
65%
Familj
21%
Grupper
7%
Ensamresande
1%
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
På Banyan Tree Mayakoba lyfter gästerna konsekvent fram den vackra, naturfyllda miljön och de rymliga, privata villorna med pooler, samt den varma och uppmärksamma servicen. De noterar dock att maten på plats är mycket dyr och att det stora, utspridda området kräver cyklar eller skyttlar.
Läs merVar detta till hjälp?
Vad gäster tycker
På Banyan Tree Mayakoba lyfter gästerna konsekvent fram den vackra, naturfyllda miljön och de rymliga, privata villorna med pooler, samt den varma och uppmärksamma servicen. De noterar dock att maten på plats är mycket dyr och att det stora, utspridda området kräver cyklar eller skyttlar.
Många framhäver det lugna läget vid stranden och lagunen, det utmärkta spåret och de trevliga aktiviteterna som båt- eller ekoturer. Återkommande nackdelar inkluderar tillfälliga underhålls- eller renoveringsproblem, varierande restaurangkvalitet och enstaka oljud i närheten av viss utrustning. Förvänta dig en lyxig, privat reträtt med premiumpriser.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Lush grönytor med privata villapooler, ett välrenommerat spa, strandklubb och natur-/båtturer sticker ut. Cyklar och golfbilar används för att ta sig runt det stora resortområdet. Vissa rapporterar om underhåll eller reparationer av pooler eller bubbelpooler, små Strand-/poolområden och byggnadsarbeten som stör.
Relaterade gästrecensioner
10
Kyle
22 jan. 2025
·
Stannade 8 nätter
First class service throughout Amazing property to cycle around and experience the different areas. Sands superb. If it had a nice coffee shop it would be another level.
First class service throughout Amazing property to cycle around and experience the different areas. Sands superb. If it had a nice coffee shop it would be another level.
10
Carri
31 juli 2025
·
Stannade 4 nätter
Wonderful property. Very private and spacious. We loved the private heated pool!
Wonderful property. Very private and spacious. We loved the private heated pool!
10
Alan
21 nov. 2025
·
Stannade 7 nätter
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
10
Shannon
12 maj 2023
·
Stannade 2 nätter
The resort as usual goes the extra mile with excellent service and the staff are always incredibly helpful. The new beach club area is exceptional and the beach was immaculate! The one issue are the rooms on the older side of the property. They are in desperate need of renovation and repair. I will return in the future after the rooms have been done.
The resort as usual goes the extra mile with excellent service and the staff are always incredibly helpful. The new beach club area is exceptional and the beach was immaculate! The one issue are the rooms on the older side of the property. They are in desperate need of renovation and repair. I will return in the future after the rooms have been done.
10
Abraham Aron
8 aug. 2025
·
Stannade 3 nätter
Great place loved it had our own pool and private outdoors area with a lake view. Was unbelievable!!
Great place loved it had our own pool and private outdoors area with a lake view. Was unbelievable!!
10
Rhondalyn
13 okt. 2025
·
Stannade 6 nätter
The property, services and staff was excellent. we felt quite safe in myakoba. The spa was amazing. The food at saffron did not disappoint.The only issue was the mosquitoes at dawn and dusk. Our concierge, Juan was particularly attentive, and we felt his absence when he went on vacation.
The property, services and staff was excellent. we felt quite safe in myakoba. The spa was amazing. The food at saffron did not disappoint.The only issue was the mosquitoes at dawn and dusk. Our concierge, Juan was particularly attentive, and we felt his absence when he went on vacation.
10
Saurabh
26 apr. 2025
·
Stannade 2 nätter
The property is an amazing mix of beach and the tropical lagoons. There is a great nature trail the goes around Mayakoba and is excellent for walking and cycling.
The property is an amazing mix of beach and the tropical lagoons. There is a great nature trail the goes around Mayakoba and is excellent for walking and cycling.
10
Daniel
3 juli 2024
·
Stannade 3 nätter
We were upgraded to the oceanfront villa. The area and rooms were stunning. Roger at the water sports area was amazing. Enjoyed using the paddle boards and kayaks.
We were upgraded to the oceanfront villa. The area and rooms were stunning. Roger at the water sports area was amazing. Enjoyed using the paddle boards and kayaks.
10
Kevin
7 juli 2024
·
Stannade 7 nätter
Gorgeous private villas with spacious patio and pool, opportunities for private dinners on a boat down the river or on the beach or in your villa by your pool, group party dinners that you meet new people with live music, excellent service always one step before you at your room, restaurants, beach, spa, gym, anywhere you turn the staff has prepared anything you need discreetly and perfectly! Our second time there, already planning our next!
Gorgeous private villas with spacious patio and pool, opportunities for private dinners on a boat down the river or on the beach or in your villa by your pool, group party dinners that you meet new people with live music, excellent service always one step before you at your room, restaurants, beach, spa, gym, anywhere you turn the staff has prepared anything you need discreetly and perfectly! Our second time there, already planning our next!
10
Amro khaled hamada
20 sep. 2024
·
Stannade 5 nätter
My new goal is to visit all banyan trees, but the Mayakoba branch is spectacular. The lobby is straight out of a movie and the staff are super friendly and attentive. The rooms were clean and when he a small ant problem, the room service cleared them all out withtin the hour. The restaurants and the boat tours were all fantastic. The private pools are heated and honestly made our trip even more enjoyable as we were able to swim anytime without needing the sun to keep us warm. The only thing that was not up to par and im really nitpicking here is that the private pools in the villa could use more upkeep as the weeds are growing between the tiles. Amazing property, and the enclosed gated area is open to all guests to explore
My new goal is to visit all banyan trees, but the Mayakoba branch is spectacular. The lobby is straight out of a movie and the staff are super friendly and attentive. The rooms were clean and when he a small ant problem, the room service cleared them all out withtin the hour. The restaurants and the boat tours were all fantastic. The private pools are heated and honestly made our trip even more enjoyable as we were able to swim anytime without needing the sun to keep us warm. The only thing that was not up to par and im really nitpicking here is that the private pools in the villa could use more upkeep as the weeds are growing between the tiles. Amazing property, and the enclosed gated area is open to all guests to explore
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Rum och villor beskrivs ofta som mycket rena och väl underhållna. Men flera recensioner nämner brister i underhåll eller renlighet, som avloppslukt, smutsiga eller gamla poolområden, läckor och föremål som inte tas bort omedelbart.
Relaterade gästrecensioner
6
james
4 mars 2025
·
Stannade 3 nätter
This place used to be absolutely great but is going downhill hot tubs not working, tiles off of pool and hot tub, pool, dirty, not what I expect for 2500 a night
This place used to be absolutely great but is going downhill hot tubs not working, tiles off of pool and hot tub, pool, dirty, not what I expect for 2500 a night
10
Adam
24 mars 2024
·
Stannade 5 nätter
Absolutely the best property I've stayed at. The grounds are unique, beautiful, serene, yet wild with nature. The décor is wonderful, every nook and cranny is tasteful and special. The lobby and all restaurants are gorgeous, outdoor spaces. The entire complex is walkable or bike-able. The beach is quite nice. Each individual casita is perfect, completely private, and immaculately maintained.
Absolutely the best property I've stayed at. The grounds are unique, beautiful, serene, yet wild with nature. The décor is wonderful, every nook and cranny is tasteful and special. The lobby and all restaurants are gorgeous, outdoor spaces. The entire complex is walkable or bike-able. The beach is quite nice. Each individual casita is perfect, completely private, and immaculately maintained.
10
Alan
21 nov. 2025
·
Stannade 7 nätter
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
10
Shannon
12 maj 2023
·
Stannade 2 nätter
The resort as usual goes the extra mile with excellent service and the staff are always incredibly helpful. The new beach club area is exceptional and the beach was immaculate! The one issue are the rooms on the older side of the property. They are in desperate need of renovation and repair. I will return in the future after the rooms have been done.
The resort as usual goes the extra mile with excellent service and the staff are always incredibly helpful. The new beach club area is exceptional and the beach was immaculate! The one issue are the rooms on the older side of the property. They are in desperate need of renovation and repair. I will return in the future after the rooms have been done.
10
Luis antonio
1 mars 2026
·
Stannade 2 nätter
el hotel esta en una zona increible ,el servicio excelente las hbitaciones increibles, todo super limpio y el servicio de lujo
el hotel esta en una zona increible ,el servicio excelente las hbitaciones increibles, todo super limpio y el servicio de lujo
6
Stephanie
4 juni 2025
·
Stannade 5 nätter
Property was unique, however restaurant food wasn’t great. Breakfast was less than 3 star quality and very over priced. Customer service was terrible and maintenance in the villas was horrendous. Our showers and bathrooms upstairs and downstairs all stopped working and there were major leaks throughout the villas. Housekeeping would see it as well. The manger’s didn’t say anything to us until we complained finally. The manager offered a room to shower and use bathroom in that was also not suitable but we got to at least shower and brush our teeth. We had 3 young children with us as well. We would never recommend or stay here again. We spent a total of 20k from bill to the food and drink costs for only 4 days. Only for them to accommodate one night free and breakfast.
Property was unique, however restaurant food wasn’t great. Breakfast was less than 3 star quality and very over priced. Customer service was terrible and maintenance in the villas was horrendous. Our showers and bathrooms upstairs and downstairs all stopped working and there were major leaks throughout the villas. Housekeeping would see it as well. The manger’s didn’t say anything to us until we complained finally. The manager offered a room to shower and use bathroom in that was also not suitable but we got to at least shower and brush our teeth. We had 3 young children with us as well. We would never recommend or stay here again. We spent a total of 20k from bill to the food and drink costs for only 4 days. Only for them to accommodate one night free and breakfast.
8
Maria Victoria
9 juni 2025
·
Stannade 6 nätter
The hotel was in construction and we were not told about this when we booked it. It was inconvenient since there were workers all around the property, one day we even had walk around toilets that were on the side of the road from the renovation of other villas. The food was VERY expensive and I do not believe it was good enough for the price... I mean, there was not one single meal that was under 100 dollars and the value was no 100 dollars. The restaurant that was supposed to be wonderful - Zafron - served us squid that was gummy and they did not even have the lychee ice cream. Honestly, the food was a let down. The last night we went to Casa de Lago in the Rosewood Hotel next door... wow. There was no restaurant in the entire Banyan hotel that was wow, I feel they need to work on their food and their restaurants, all areas of the hotel feel like they are hallways to another area, and restaurants have no personality. Also, we went to the pool, and for instance, there were glasses left on the side of the pool that were not picked up by the waiters. The service of the people of the front desk was very good, and overall all workers were kind and very helpful. Our villa smelled like sewage. There was a problem with the bathroom and it smelled like sewage all the time we stayed there. That was a complete let down. They tried masking it with other smells, but it was very disappointing. If you want to stay at Mayakoba, I would recommend you go to Rosewood instead.
The hotel was in construction and we were not told about this when we booked it. It was inconvenient since there were workers all around the property, one day we even had walk around toilets that were on the side of the road from the renovation of other villas. The food was VERY expensive and I do not believe it was good enough for the price... I mean, there was not one single meal that was under 100 dollars and the value was no 100 dollars. The restaurant that was supposed to be wonderful - Zafron - served us squid that was gummy and they did not even have the lychee ice cream. Honestly, the food was a let down. The last night we went to Casa de Lago in the Rosewood Hotel next door... wow. There was no restaurant in the entire Banyan hotel that was wow, I feel they need to work on their food and their restaurants, all areas of the hotel feel like they are hallways to another area, and restaurants have no personality. Also, we went to the pool, and for instance, there were glasses left on the side of the pool that were not picked up by the waiters. The service of the people of the front desk was very good, and overall all workers were kind and very helpful. Our villa smelled like sewage. There was a problem with the bathroom and it smelled like sewage all the time we stayed there. That was a complete let down. They tried masking it with other smells, but it was very disappointing. If you want to stay at Mayakoba, I would recommend you go to Rosewood instead.
8
Ted
4 mars 2025
·
Stannade 5 nätter
Deferred maintenance. Pool lights wiring very visible in the pool. Villas seemed dated and deferred maintenance. Bike paths were narrow and dangerous to share with speeding golf carts with staff members. And unknown hidden tax per person per room for eco tax.
Deferred maintenance. Pool lights wiring very visible in the pool. Villas seemed dated and deferred maintenance. Bike paths were narrow and dangerous to share with speeding golf carts with staff members. And unknown hidden tax per person per room for eco tax.
10
Richard
2 juli 2023
·
Stannade 8 nätter
This is my 2nd time staying at the Banyan Tree and it was excellent. The service was superb as the staff go out of their way to make sure you are happy and satisfied. Additionally, the renovation down at the Sands was excellent. The only minor item I’d like to see corrected is the lack of towels provided in the bathroom. Please provide more. Additionally, the bathroom soap and body gel for the shower is terrible and doesn’t lather. However, everything else was perfect and these small nits don’t take away from the overall wonderful experience.
This is my 2nd time staying at the Banyan Tree and it was excellent. The service was superb as the staff go out of their way to make sure you are happy and satisfied. Additionally, the renovation down at the Sands was excellent. The only minor item I’d like to see corrected is the lack of towels provided in the bathroom. Please provide more. Additionally, the bathroom soap and body gel for the shower is terrible and doesn’t lather. However, everything else was perfect and these small nits don’t take away from the overall wonderful experience.
10
Amro khaled hamada
20 sep. 2024
·
Stannade 5 nätter
My new goal is to visit all banyan trees, but the Mayakoba branch is spectacular. The lobby is straight out of a movie and the staff are super friendly and attentive. The rooms were clean and when he a small ant problem, the room service cleared them all out withtin the hour. The restaurants and the boat tours were all fantastic. The private pools are heated and honestly made our trip even more enjoyable as we were able to swim anytime without needing the sun to keep us warm. The only thing that was not up to par and im really nitpicking here is that the private pools in the villa could use more upkeep as the weeds are growing between the tiles. Amazing property, and the enclosed gated area is open to all guests to explore
My new goal is to visit all banyan trees, but the Mayakoba branch is spectacular. The lobby is straight out of a movie and the staff are super friendly and attentive. The rooms were clean and when he a small ant problem, the room service cleared them all out withtin the hour. The restaurants and the boat tours were all fantastic. The private pools are heated and honestly made our trip even more enjoyable as we were able to swim anytime without needing the sun to keep us warm. The only thing that was not up to par and im really nitpicking here is that the private pools in the villa could use more upkeep as the weeds are growing between the tiles. Amazing property, and the enclosed gated area is open to all guests to explore
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Rymliga, privata villor med pooler och utomhusytor är en utmärkande egenskap som erbjuder komfort och avskildhet. Vissa gäster noterar föråldrade detaljer eller oljud från utrustning i några enheter, och ett urval av rum på den äldre sidan behöver uppdateras.
Relaterade gästrecensioner
10
Adam
24 mars 2024
·
Stannade 5 nätter
Absolutely the best property I've stayed at. The grounds are unique, beautiful, serene, yet wild with nature. The décor is wonderful, every nook and cranny is tasteful and special. The lobby and all restaurants are gorgeous, outdoor spaces. The entire complex is walkable or bike-able. The beach is quite nice. Each individual casita is perfect, completely private, and immaculately maintained.
Absolutely the best property I've stayed at. The grounds are unique, beautiful, serene, yet wild with nature. The décor is wonderful, every nook and cranny is tasteful and special. The lobby and all restaurants are gorgeous, outdoor spaces. The entire complex is walkable or bike-able. The beach is quite nice. Each individual casita is perfect, completely private, and immaculately maintained.
10
Carri
31 juli 2025
·
Stannade 4 nätter
Wonderful property. Very private and spacious. We loved the private heated pool!
Wonderful property. Very private and spacious. We loved the private heated pool!
10
Alan
21 nov. 2025
·
Stannade 7 nätter
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
10
Shannon
12 maj 2023
·
Stannade 2 nätter
The resort as usual goes the extra mile with excellent service and the staff are always incredibly helpful. The new beach club area is exceptional and the beach was immaculate! The one issue are the rooms on the older side of the property. They are in desperate need of renovation and repair. I will return in the future after the rooms have been done.
The resort as usual goes the extra mile with excellent service and the staff are always incredibly helpful. The new beach club area is exceptional and the beach was immaculate! The one issue are the rooms on the older side of the property. They are in desperate need of renovation and repair. I will return in the future after the rooms have been done.
8
Juan
20 dec. 2022
·
Stannade 19 345 nätter
Private Villas, asian decor very cool.... beach area below standard for riviera maya, very limited space
Private Villas, asian decor very cool.... beach area below standard for riviera maya, very limited space
10
Sophie
31 jan. 2023
·
Stannade 3 nätter
The resort and the service were outstanding. The villas are spacious and super private. We will definitely go back again!
The resort and the service were outstanding. The villas are spacious and super private. We will definitely go back again!
10
Abraham Aron
8 aug. 2025
·
Stannade 3 nätter
Great place loved it had our own pool and private outdoors area with a lake view. Was unbelievable!!
Great place loved it had our own pool and private outdoors area with a lake view. Was unbelievable!!
10
Tamar
27 maj 2025
·
Stannade 4 nätter
This was the most beautiful property I’ve ever stayed at. The villas were beautiful with a private pool, cabanas, & outdoor bath. We loved having our bikes right outside our villa to bike to the beach. The food and service was incredible.
This was the most beautiful property I’ve ever stayed at. The villas were beautiful with a private pool, cabanas, & outdoor bath. We loved having our bikes right outside our villa to bike to the beach. The food and service was incredible.
10
EDUARDO
26 maj 2023
·
Stannade 2 nätter
El cuarto es una casita gigantesca con su propia alberca bastante grande y un jardín. Total privacidad. No me gusto que la playa estaba muy lejos de mi cuarto, tenias que tomar un carrito como 10 minutos... tambien no me encanto su club de playa., muy apretado el espacio... y lo que si no me gusto nada fue que tienen una supuesta alberca "tranquila" pero de repente llegaron cinco estadounidenses a consumir del bar con un escíndalo y el bar puso musica de RAP a todo volumen... vaya con la "alberca tranquila"; no hay políticas?
El cuarto es una casita gigantesca con su propia alberca bastante grande y un jardín. Total privacidad. No me gusto que la playa estaba muy lejos de mi cuarto, tenias que tomar un carrito como 10 minutos... tambien no me encanto su club de playa., muy apretado el espacio... y lo que si no me gusto nada fue que tienen una supuesta alberca "tranquila" pero de repente llegaron cinco estadounidenses a consumir del bar con un escíndalo y el bar puso musica de RAP a todo volumen... vaya con la "alberca tranquila"; no hay políticas?
6
Armond
3 feb. 2025
·
Stannade 6 nätter
The property was extremely loud. They have the pool equipment right next to your room so you can’t even sleep.
The property was extremely loud. They have the pool equipment right next to your room so you can’t even sleep.
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Service
Servicen lovordas i stor utsträckning som varm, uppmärksam och proaktiv, med concierge som ofta uppmärksammas och enstaka kostnadsfria uppgraderingar. Vissa rapporterar om inkonsekvenser som långsam eller svårnådd service, VIP-förmåner som inte hedras och ojämn samordning i restaurangen.
Relaterade gästrecensioner
10
Alan
21 nov. 2025
·
Stannade 7 nätter
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
10
Samantha
28 sep. 2025
·
Stannade 4 nätter
Beautiful property with excellent service
Beautiful property with excellent service
10
Kaitlin
6 okt. 2025
·
Stannade 3 nätter
My favorite thing, aside from how beautiful the property is, is the absolute KINDEST staff I’ve ever experienced. They were all so genuine, helpful and sweet. They give you undivided attention with every conversation and make sure you are as comfortable as possible. The staff here is truly incredible.
My favorite thing, aside from how beautiful the property is, is the absolute KINDEST staff I’ve ever experienced. They were all so genuine, helpful and sweet. They give you undivided attention with every conversation and make sure you are as comfortable as possible. The staff here is truly incredible.
10
Unji
11 nov. 2025
·
Stannade 3 nätter
Igor and Rafael and the entire Banyan Tree staff went out of their way to make sure we had a great trip despite some unforeseen issues with the renovations of our room. The management went above and beyond to save our stay and keep us and our entire group together even though some of us had to be relocated. Igor could give a masterclass in great hospitality. Note for anyone considering staying here- it was challenging to get in touch with the hotel until we got onsite. It’s a pretty massive property and not walkable. 10 minute Golf carts ride and 20 minute bike rides are the only way to get around from rooms to restaurants to beach. Thank you to the Banyan Tree staff.
Igor and Rafael and the entire Banyan Tree staff went out of their way to make sure we had a great trip despite some unforeseen issues with the renovations of our room. The management went above and beyond to save our stay and keep us and our entire group together even though some of us had to be relocated. Igor could give a masterclass in great hospitality. Note for anyone considering staying here- it was challenging to get in touch with the hotel until we got onsite. It’s a pretty massive property and not walkable. 10 minute Golf carts ride and 20 minute bike rides are the only way to get around from rooms to restaurants to beach. Thank you to the Banyan Tree staff.
6
Stephanie
4 juni 2025
·
Stannade 5 nätter
Property was unique, however restaurant food wasn’t great. Breakfast was less than 3 star quality and very over priced. Customer service was terrible and maintenance in the villas was horrendous. Our showers and bathrooms upstairs and downstairs all stopped working and there were major leaks throughout the villas. Housekeeping would see it as well. The manger’s didn’t say anything to us until we complained finally. The manager offered a room to shower and use bathroom in that was also not suitable but we got to at least shower and brush our teeth. We had 3 young children with us as well. We would never recommend or stay here again. We spent a total of 20k from bill to the food and drink costs for only 4 days. Only for them to accommodate one night free and breakfast.
Property was unique, however restaurant food wasn’t great. Breakfast was less than 3 star quality and very over priced. Customer service was terrible and maintenance in the villas was horrendous. Our showers and bathrooms upstairs and downstairs all stopped working and there were major leaks throughout the villas. Housekeeping would see it as well. The manger’s didn’t say anything to us until we complained finally. The manager offered a room to shower and use bathroom in that was also not suitable but we got to at least shower and brush our teeth. We had 3 young children with us as well. We would never recommend or stay here again. We spent a total of 20k from bill to the food and drink costs for only 4 days. Only for them to accommodate one night free and breakfast.
10
Irene
19 feb. 2024
·
Stannade 4 nätter
We've traveled all around the world and the service is one of the best we've experienced. The grounds and rooms are beautiful. Jorge at our beach villa/lounge area was fantastic, as well as Ana Pao, our wonderful concierge. We shall return!
We've traveled all around the world and the service is one of the best we've experienced. The grounds and rooms are beautiful. Jorge at our beach villa/lounge area was fantastic, as well as Ana Pao, our wonderful concierge. We shall return!
8
Kari
21 apr. 2024
·
Stannade 3 nätter
This was our 2nd stay at the Banyan tree. We love the location and hotel. Service however is not good unless you complain. The service at the restaurants, especially at the beach restaurant, is lacking and food takes forever to receive. Be sure to pick a package that includes breakfast as it is a fortune otherwise.
This was our 2nd stay at the Banyan tree. We love the location and hotel. Service however is not good unless you complain. The service at the restaurants, especially at the beach restaurant, is lacking and food takes forever to receive. Be sure to pick a package that includes breakfast as it is a fortune otherwise.
10
Steve
25 feb. 2026
·
Stannade 5 nätter
Staff are incredible!
Staff are incredible!
10
Tomoyo
24 mars 2025
·
Stannade 4 nätter
Excellent hotel. It is the best resort we have ever visited. The only downside was that the communication between the contact person or concierge and the restaurant was not good enough. We had to confirm 5 times regarding one easy thing, and the restaurant still did not receive what we ordered. However, we would still want to come back soon.
Excellent hotel. It is the best resort we have ever visited. The only downside was that the communication between the contact person or concierge and the restaurant was not good enough. We had to confirm 5 times regarding one easy thing, and the restaurant still did not receive what we ordered. However, we would still want to come back soon.
10
Roberto
8 okt. 2024
·
Stannade 1 natt
Property is beautiful and the suites are spectacular. Service is superb! Expedia VIP perks were not honored and utterly ignored
Property is beautiful and the suites are spectacular. Service is superb! Expedia VIP perks were not honored and utterly ignored
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Läge
Beläget i Mayakobas laguner och vid stranden känns platsen lugn, privat och säker. Resorten är utspridd och till stor del inte promenadvänlig, gästerna förlitar sig på cyklar eller golfbilar, och att äta utanför hotellet kräver vanligtvis en bilresa in till staden.
Relaterade gästrecensioner
10
Robert
24 juni 2024
·
Stannade 4 nätter
A lot of value for the money. Concept and entire Mayakoba property is fairy tale like gorgeous.
A lot of value for the money. Concept and entire Mayakoba property is fairy tale like gorgeous.
10
Alan
21 nov. 2025
·
Stannade 7 nätter
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
10
Johnny Marshall
16 jan. 2025
·
Stannade 7 nätter
Really private and safe.
Really private and safe.
10
Unji
11 nov. 2025
·
Stannade 3 nätter
Igor and Rafael and the entire Banyan Tree staff went out of their way to make sure we had a great trip despite some unforeseen issues with the renovations of our room. The management went above and beyond to save our stay and keep us and our entire group together even though some of us had to be relocated. Igor could give a masterclass in great hospitality. Note for anyone considering staying here- it was challenging to get in touch with the hotel until we got onsite. It’s a pretty massive property and not walkable. 10 minute Golf carts ride and 20 minute bike rides are the only way to get around from rooms to restaurants to beach. Thank you to the Banyan Tree staff.
Igor and Rafael and the entire Banyan Tree staff went out of their way to make sure we had a great trip despite some unforeseen issues with the renovations of our room. The management went above and beyond to save our stay and keep us and our entire group together even though some of us had to be relocated. Igor could give a masterclass in great hospitality. Note for anyone considering staying here- it was challenging to get in touch with the hotel until we got onsite. It’s a pretty massive property and not walkable. 10 minute Golf carts ride and 20 minute bike rides are the only way to get around from rooms to restaurants to beach. Thank you to the Banyan Tree staff.
10
HERNAN
9 mars 2024
·
Stannade 2 nätter
Me gusto que estaba sobre la playa.
Me gusto que estaba sobre la playa.
10
Saurabh
26 apr. 2025
·
Stannade 2 nätter
The property is an amazing mix of beach and the tropical lagoons. There is a great nature trail the goes around Mayakoba and is excellent for walking and cycling.
The property is an amazing mix of beach and the tropical lagoons. There is a great nature trail the goes around Mayakoba and is excellent for walking and cycling.
10
Alberto
21 apr. 2025
·
Stannade 4 nätter
Lugar muy tranquilo para descansar. El personal del hotel hizo la estancia muy agradable
Lugar muy tranquilo para descansar. El personal del hotel hizo la estancia muy agradable
8
Ted
4 mars 2025
·
Stannade 5 nätter
Deferred maintenance. Pool lights wiring very visible in the pool. Villas seemed dated and deferred maintenance. Bike paths were narrow and dangerous to share with speeding golf carts with staff members. And unknown hidden tax per person per room for eco tax.
Deferred maintenance. Pool lights wiring very visible in the pool. Villas seemed dated and deferred maintenance. Bike paths were narrow and dangerous to share with speeding golf carts with staff members. And unknown hidden tax per person per room for eco tax.
10
EDUARDO
26 maj 2023
·
Stannade 2 nätter
El cuarto es una casita gigantesca con su propia alberca bastante grande y un jardín. Total privacidad. No me gusto que la playa estaba muy lejos de mi cuarto, tenias que tomar un carrito como 10 minutos... tambien no me encanto su club de playa., muy apretado el espacio... y lo que si no me gusto nada fue que tienen una supuesta alberca "tranquila" pero de repente llegaron cinco estadounidenses a consumir del bar con un escíndalo y el bar puso musica de RAP a todo volumen... vaya con la "alberca tranquila"; no hay políticas?
El cuarto es una casita gigantesca con su propia alberca bastante grande y un jardín. Total privacidad. No me gusto que la playa estaba muy lejos de mi cuarto, tenias que tomar un carrito como 10 minutos... tambien no me encanto su club de playa., muy apretado el espacio... y lo que si no me gusto nada fue que tienen una supuesta alberca "tranquila" pero de repente llegaron cinco estadounidenses a consumir del bar con un escíndalo y el bar puso musica de RAP a todo volumen... vaya con la "alberca tranquila"; no hay políticas?
10
Claudio
19 juli 2025
·
Stannade 7 nätter
Absolutely amazing Resort! Best Location in Mayakoba. Quiet, friendly staff and delicious food.
Absolutely amazing Resort! Best Location in Mayakoba. Quiet, friendly staff and delicious food.
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Måltider
Gästerna berömmer flera ställen – ofta Saffron – och många uppskattar maten överlag, men ett återkommande klagomål är de mycket höga priserna. Åsikterna om kvalitet och hastighet varierar, med långsam service och undermåliga rätter vid sidan av bra måltider och frukostar.
Relaterade gästrecensioner
10
Stephen
9 feb. 2025
·
Stannade 3 nätter
Incredible personalized Service . Great Food. Wines were a little overrated. Espectacular Pool beach. Nice Ocean Front Room. Bottles of water should be change for another cap system. The rest was great
Incredible personalized Service . Great Food. Wines were a little overrated. Espectacular Pool beach. Nice Ocean Front Room. Bottles of water should be change for another cap system. The rest was great
10
Alan
21 nov. 2025
·
Stannade 7 nätter
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
10
Sophie
31 jan. 2023
·
Stannade 3 nätter
The resort and the service were outstanding. The villas are spacious and super private. We will definitely go back again!
The resort and the service were outstanding. The villas are spacious and super private. We will definitely go back again!
6
Stephanie
4 juni 2025
·
Stannade 5 nätter
Property was unique, however restaurant food wasn’t great. Breakfast was less than 3 star quality and very over priced. Customer service was terrible and maintenance in the villas was horrendous. Our showers and bathrooms upstairs and downstairs all stopped working and there were major leaks throughout the villas. Housekeeping would see it as well. The manger’s didn’t say anything to us until we complained finally. The manager offered a room to shower and use bathroom in that was also not suitable but we got to at least shower and brush our teeth. We had 3 young children with us as well. We would never recommend or stay here again. We spent a total of 20k from bill to the food and drink costs for only 4 days. Only for them to accommodate one night free and breakfast.
Property was unique, however restaurant food wasn’t great. Breakfast was less than 3 star quality and very over priced. Customer service was terrible and maintenance in the villas was horrendous. Our showers and bathrooms upstairs and downstairs all stopped working and there were major leaks throughout the villas. Housekeeping would see it as well. The manger’s didn’t say anything to us until we complained finally. The manager offered a room to shower and use bathroom in that was also not suitable but we got to at least shower and brush our teeth. We had 3 young children with us as well. We would never recommend or stay here again. We spent a total of 20k from bill to the food and drink costs for only 4 days. Only for them to accommodate one night free and breakfast.
8
Maria Victoria
9 juni 2025
·
Stannade 6 nätter
The hotel was in construction and we were not told about this when we booked it. It was inconvenient since there were workers all around the property, one day we even had walk around toilets that were on the side of the road from the renovation of other villas. The food was VERY expensive and I do not believe it was good enough for the price... I mean, there was not one single meal that was under 100 dollars and the value was no 100 dollars. The restaurant that was supposed to be wonderful - Zafron - served us squid that was gummy and they did not even have the lychee ice cream. Honestly, the food was a let down. The last night we went to Casa de Lago in the Rosewood Hotel next door... wow. There was no restaurant in the entire Banyan hotel that was wow, I feel they need to work on their food and their restaurants, all areas of the hotel feel like they are hallways to another area, and restaurants have no personality. Also, we went to the pool, and for instance, there were glasses left on the side of the pool that were not picked up by the waiters. The service of the people of the front desk was very good, and overall all workers were kind and very helpful. Our villa smelled like sewage. There was a problem with the bathroom and it smelled like sewage all the time we stayed there. That was a complete let down. They tried masking it with other smells, but it was very disappointing. If you want to stay at Mayakoba, I would recommend you go to Rosewood instead.
The hotel was in construction and we were not told about this when we booked it. It was inconvenient since there were workers all around the property, one day we even had walk around toilets that were on the side of the road from the renovation of other villas. The food was VERY expensive and I do not believe it was good enough for the price... I mean, there was not one single meal that was under 100 dollars and the value was no 100 dollars. The restaurant that was supposed to be wonderful - Zafron - served us squid that was gummy and they did not even have the lychee ice cream. Honestly, the food was a let down. The last night we went to Casa de Lago in the Rosewood Hotel next door... wow. There was no restaurant in the entire Banyan hotel that was wow, I feel they need to work on their food and their restaurants, all areas of the hotel feel like they are hallways to another area, and restaurants have no personality. Also, we went to the pool, and for instance, there were glasses left on the side of the pool that were not picked up by the waiters. The service of the people of the front desk was very good, and overall all workers were kind and very helpful. Our villa smelled like sewage. There was a problem with the bathroom and it smelled like sewage all the time we stayed there. That was a complete let down. They tried masking it with other smells, but it was very disappointing. If you want to stay at Mayakoba, I would recommend you go to Rosewood instead.
10
Rhondalyn
13 okt. 2025
·
Stannade 6 nätter
The property, services and staff was excellent. we felt quite safe in myakoba. The spa was amazing. The food at saffron did not disappoint.The only issue was the mosquitoes at dawn and dusk. Our concierge, Juan was particularly attentive, and we felt his absence when he went on vacation.
The property, services and staff was excellent. we felt quite safe in myakoba. The spa was amazing. The food at saffron did not disappoint.The only issue was the mosquitoes at dawn and dusk. Our concierge, Juan was particularly attentive, and we felt his absence when he went on vacation.
8
Kari
21 apr. 2024
·
Stannade 1 natt
We have stayed at this property at least 6 times. The first time in around 2016 was incredible. However, the service and food just keep getting worse. The best food is at the beach. The remainder of the food is extremely over priced with little variety and when it does arrive it is not good. We paid close to $100 for a seafood pasta that was terrible to say the least. The bikes are scarce to find and are not in good or safe condition and the side walks need repair as they make bike riding unsafe. I had an accident on a bike at the hotel, broke my nose and wrist. It took forever to get assistance. The guest relations did then move us to a larger room for the rest of the trip so our adult children could visit with us in comfort so that was helpful. We love the location of this hotel but not sure if we would go back again due to complete lack of service and terrible expensive food.
We have stayed at this property at least 6 times. The first time in around 2016 was incredible. However, the service and food just keep getting worse. The best food is at the beach. The remainder of the food is extremely over priced with little variety and when it does arrive it is not good. We paid close to $100 for a seafood pasta that was terrible to say the least. The bikes are scarce to find and are not in good or safe condition and the side walks need repair as they make bike riding unsafe. I had an accident on a bike at the hotel, broke my nose and wrist. It took forever to get assistance. The guest relations did then move us to a larger room for the rest of the trip so our adult children could visit with us in comfort so that was helpful. We love the location of this hotel but not sure if we would go back again due to complete lack of service and terrible expensive food.
8
Kari
21 apr. 2024
·
Stannade 3 nätter
This was our 2nd stay at the Banyan tree. We love the location and hotel. Service however is not good unless you complain. The service at the restaurants, especially at the beach restaurant, is lacking and food takes forever to receive. Be sure to pick a package that includes breakfast as it is a fortune otherwise.
This was our 2nd stay at the Banyan tree. We love the location and hotel. Service however is not good unless you complain. The service at the restaurants, especially at the beach restaurant, is lacking and food takes forever to receive. Be sure to pick a package that includes breakfast as it is a fortune otherwise.
10
Patrick
8 aug. 2024
·
Stannade 5 nätter
Amazing property , beautiful surroundings and attentive staff. This resort feels very quiet and remote - perfect for a relaxing vacation. Food is absolutely amazing - .especially Saffron. Highly recommend
Amazing property , beautiful surroundings and attentive staff. This resort feels very quiet and remote - perfect for a relaxing vacation. Food is absolutely amazing - .especially Saffron. Highly recommend
10
Claudio
19 juli 2025
·
Stannade 7 nätter
Absolutely amazing Resort! Best Location in Mayakoba. Quiet, friendly staff and delicious food.
Absolutely amazing Resort! Best Location in Mayakoba. Quiet, friendly staff and delicious food.
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10
Carlos
för 4 dagar sedan
·
Stannade 4 nätter
Una atención impecable un hotel para dejarse consentir.
Una atención impecable un hotel para dejarse consentir.
10
Karla
för 3 veckor sedan
·
Stannade 2 nätter
El hotel, la atención valen completamente la pena!
El hotel, la atención valen completamente la pena!
10
Christian
15 aug. 2026
·
Stannade 5 nätter
Instalaciones muy bien mantenidas , excelente privacidad , ambiente , el personal muy amable . Muy buenos restaurantes La arquitectura del lobby y restaurante impresionante
Instalaciones muy bien mantenidas , excelente privacidad , ambiente , el personal muy amable . Muy buenos restaurantes La arquitectura del lobby y restaurante impresionante
10
Francisco E
7 aug. 2026
·
Stannade 2 nätter
En el Safron comimos mejor que en Tailandia, que comida!!! El campo de golf está impecable, y la atención de todo el personal es muy esmerada
En el Safron comimos mejor que en Tailandia, que comida!!! El campo de golf está impecable, y la atención de todo el personal es muy esmerada
8
Ma Fernanda
10 juli 2026
·
Stannade 7 nätter
En general, creo que es un muy buen hotel y la atención del personal, es excelente. Se desataron Edson, Francisco, Jade y Marisol en el desayuno del restaurante Oriente. Nuestra villa no estaba muy limpia y tuvimos que llenar un día para que limpiaran de nuevo, pues habían faltado algunas partes. Los closets huelen bastante a humedad y en el área de la alberca de niños, vimos basura o vasos que se quedaron ahí 2 o 3 días antes de que los levantaran. La propiedad es muy grande y puedes moverte en bicicleta o carrito de golf. Algunos conductores de los carritos iban MUY RAPIDO y con poca precaución de si salían niños corriendo o cruzaba algún animal de pronto. La playa está muy linda, y tienen buen manejo del sargazo. Los precios en la comida me parecieron EXCESIVOS. Algunos parecían de broma o burla. Por ejemplo, un coco en la playa costaba más de $500 pesos o un vaso de agua de limón, más de $200 pesos. Un pedazo de carne de 250grs costaba al rededor de $3,000 pesos.
En general, creo que es un muy buen hotel y la atención del personal, es excelente. Se desataron Edson, Francisco, Jade y Marisol en el desayuno del restaurante Oriente. Nuestra villa no estaba muy limpia y tuvimos que llenar un día para que limpiaran de nuevo, pues habían faltado algunas partes. Los closets huelen bastante a humedad y en el área de la alberca de niños, vimos basura o vasos que se quedaron ahí 2 o 3 días antes de que los levantaran. La propiedad es muy grande y puedes moverte en bicicleta o carrito de golf. Algunos conductores de los carritos iban MUY RAPIDO y con poca precaución de si salían niños corriendo o cruzaba algún animal de pronto. La playa está muy linda, y tienen buen manejo del sargazo. Los precios en la comida me parecieron EXCESIVOS. Algunos parecían de broma o burla. Por ejemplo, un coco en la playa costaba más de $500 pesos o un vaso de agua de limón, más de $200 pesos. Un pedazo de carne de 250grs costaba al rededor de $3,000 pesos.
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Omedelbara AI-svar är baserade på hotellinformation
Priser för kommande datum
september 2026
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oktober 2026
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Billigare
Dyrare
Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-09-17: 826.0049869445801USD
- 2026-09-18: 825.7910731140137USD
- 2026-09-19: 822.0517864624023USD
- 2026-09-20: 663.1370801391602USD
- 2026-09-21: 607.6408795898437USD
- 2026-09-22: 678.9049545562744USD
- 2026-09-23: 701.1929954223633USD
- 2026-09-24: 770.8743042938232USD
- 2026-09-25: 837.0662664611816USD
- 2026-09-26: 823.5818450866699USD
- 2026-09-27: 756.7636312561035USD
- 2026-09-28: 659.752026940918USD
- 2026-09-29: 495.02852979888917USD
- 2026-09-30: 841.7922762145996USD
- 2026-10-01: 867.305775982666USD
- 2026-10-02: 906.7290716461182USD
- 2026-10-03: 867.7006614746093USD
- 2026-10-04: 717.6651313629151USD
- 2026-10-05: 715.5202457000732USD
- 2026-10-06: 715.5202457000732USD
- 2026-10-07: 568.8056016464234USD
- 2026-10-08: 580.389610307312USD
- 2026-10-09: 764.1386119506835USD
- 2026-10-10: 789.8778006225585USD
- 2026-10-11: 765.5685824523925USD
- 2026-10-12: 726.9598695343018USD
- 2026-10-13: 729.1047551971435USD
- 2026-10-14: 729.1047551971435USD
- 2026-10-15: 792.9522161743164USD
- 2026-10-16: 788.4849075836181USD
- 2026-10-17: 721.955042868042USD
- 2026-10-18: 720.525072366333USD
- 2026-10-19: 730.6705595794677USD
- 2026-10-20: 721.955042868042USD
- 2026-10-21: 720.525072366333USD
- 2026-10-22: 794.4398705169677USD
- 2026-10-23: 867.0952965484619USD
- 2026-10-24: 914.9987476379395USD
- 2026-10-25: 1046.2213553741456USD
- 2026-10-26: 915.713732888794USD
- 2026-10-27: 915.713732888794USD
- 2026-10-28: 744.1193052856445USD
- 2026-10-29: 721.955042868042USD
- 2026-10-30: 721.955042868042USD
- 2026-10-31: 720.525072366333USD
- 2026-11-01: 768.0352500274658USD
- 2026-11-02: 755.5875257263184USD
- 2026-11-03: 755.5875257263184USD
- 2026-11-04: 768.0352500274658USD
- 2026-11-05: 866.6806457550049USD
- 2026-11-06: 919.8353589721679USD
- 2026-11-07: 1046.2213553741456USD
- 2026-11-08: 743.1255031219482USD
- 2026-11-09: 743.1255031219482USD
- 2026-11-10: 743.1255031219482USD
- 2026-11-11: 805.3999404754638USD
- 2026-11-12: 866.6806457550049USD
- 2026-11-13: 866.6806457550049USD
- 2026-11-14: 866.6806457550049USD
- 2026-11-15: 759.7115348602294USD
- 2026-11-16: 778.4381767883301USD
- 2026-11-17: 764.1386119506835USD
Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg. Kreditkortet som användes vid bokningen måste uppvisas av kortinnehavaren vid incheckning
Incheckning måste göras av någon som är minst 18 år.
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort kan krävas vid incheckning för oförutsedda utgifter.
- Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
- Namnet på kreditkortet som används vid incheckning för att betala för oförutsedda utgifter måste vara detsamma som huvudnamnet på rumsbokningen.
- Boendet accepterar kreditkort, bankkort och kontanter.
- På detta boende finns bland annat följande säkerhetsdetaljer: brandsläckare, rökdetektor, säkerhetssystem och förbandslåda.
- Det här boendet har utomhusområden såsom balkonger, uteplatser och terrasser som kanske inte är lämpliga för barn. Om du har frågor rekommenderar vi att du kontaktar boendet före ankomst för att bekräfta att de kan ta emot dig i ett lämpligt rum.
- Observera att kulturella normer och gästpolicyer kan skilja sig i olika länder och på olika boenden. De policyer som listas är boendets egna.
- Förhandsbokning krävs för golftider, massage och spabehandlingar. Bokningar kan göras genom att kontakta detta hotell innan ankomst. Kontaktuppgifter finns på bokningsbekräftelsen.
- Ett barn, 12 år eller yngre, bor gratis i förälders eller vårdnadshavares rum om inga extrasängar används.
- Endast registrerade gäster är tillåtna på boendets rum.
- Gäster kan tillåtas att ta med sig husdjur om de kontaktar boendet direkt. Kontaktuppgifter finns i bokningsbekräftelsen (tilläggsavgifter tillkommer, mer information hittar du i avsnittet om avgifter).
- Avgift för frukostbuffé: USD 56.8 för vuxna och USD 28.4 för barn
- Avgift för husdjur: USD 60 per husdjur per vistelse
- Inga avgifter tas ut för assistanshundar
Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.
Populära bekvämligheter
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