Eden Andalou Aquapark & Spa
234 $US
/nuit
Moyenne pour septembre
Prix pour Eden Andalou Aquapark & Spa
Sélectionnez les dates pour voir les prix et les disponibilités
234 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Eden Andalou Aquapark & Spa, les prix par nuit s'élèvent en moyenne à 158 $US pendant le mois le moins cher (janvier) et à 519 $US pendant le mois le plus cher (novembre), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 158 $US |
| février | 175 $US |
| mars | 198 $US |
| avril | 283 $US |
| mai | 244 $US |
| juin | 220 $US |
| juillet | 284 $US |
| août | 336 $US |
| septembre | 234 $US |
| octobre | 274 $US |
| novembre | 519 $US |
| décembre | 340 $US |
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sept. · 234 $US
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Le plus cher : novembre (env. 519 $US)
Le moins cher : janvier (env. 158 $US)
À propos de cet établissement
Experience luxury at this all-inclusive hotel with 3 outdoor pools, a water park, and a full-service spa in Marrakech.
Emplacement
El hotel está situado a solo unos minutos de Marrakech, en la carretera de Lalla Takerkouste Dam (represa). El hotel tiene un entorno muy apacible y tranquilo. Está situado a escasos kilómetros del parque acuático Oisiria y tiene tiendas, restaurantes y zonas de fiesta a unos 20 minutos de trayecto. La plaza Djemaa el Fna y la medina de Marrakech quedan ambas a unos 15 minutos de trayecto. La estación de trenes de Gare Central está a unos 18 minutos de viaje. Las pistas de esquí de Oukaimeden quedan aproximadamente a 1 hora de viaje y el aeropuerto de Marrakech-Menara dista unos 6 km.
Parking
Restaurant
Piscine
Salle de sport/Gym
Centre d'affaires
Internet haut débit
Options de chambre
5
Chambre Familiale Deñixe
Détails de la chambre
Suite Familiale Standard (Vue Sur La Piscine)
4
Grande Chambre
Détails de la chambre
4
Family Deluxe Double Room with Sofa Bed
Détails de la chambre
Suite Lits Jumeaux Standard (Vue Sur La Piscine)
Junior Suite
15
Suite Royale
Détails de la chambre
4
Family Double Room with Sofa Bed and Poolside
Détails de la chambre
2
Classic Queen Suite with Sofa Bed and Poolside View
Détails de la chambre
Suite Standard (Poolview)
Suite Ambassadeur avec Lit d’Appoint
Habitación Doble De Lujo a Lado De Piscina
Suite Familiale Standard Avec Lit Supplémentaire Et Vue Sur Piscine
9
7
Chambre Double Deluxe Au Bord De La Piscine
Détails de la chambre
Privilege Room
Quadruple Deluxe
7
Chambre Grand Avec Vue Sur Le Complexe
Détails de la chambre
Standard Triple Suite
7
Poolside Double Deluxe Room with Sofa Bed
Détails de la chambre
Presidential Suite
Room Deluxe
Room Deluxe Capacity 4
3
Classic Suite, 1 Queen Bed with Sofa Bed , 1 Queen Bed and 1 Double Sofa Bed
Détails de la chambre
Ambassador Room
6
Chambre Familiale Deluxe Avec Vue Sur Jardin
Détails de la chambre
Suite Ambassador
Détails de la chambre
Suite Standard Avec Lit Supplémentaire Et Vue Sur Piscine
3
Chambre Grand Deluxe
Détails de la chambre
Standard Double Or Twin Suite (Pool View)
10
Luxe Avec Vue Sur Jardin
Détails de la chambre
6
Chambre Double Deluxe (Vue sur la Piscine ou le Jardin)
Détails de la chambre
Suite Lits Jumeaux Privilège
Standard Quadruple Suite
6
Deluxe Family 1 Double Bed with Sofabed Guestroom, Garden View
Détails de la chambre
7
Poolside Double Deluxe Room with Sofa Bed (1 Double Bed and 1 Sofa Bed)
Détails de la chambre
Suite Lits Jumeaux Standard Avec Lit D’Appoint
3
Suite Classique
Détails de la chambre
Suite Familiale Lits Jumeaux Standard
Suite Familiale Standard avec Lit d’Appoint
4
Chambre Double Familiale Standard
Détails de la chambre
5
Privilege Suite with Extra Bed
Détails de la chambre
1
Chambre Deluxe Côté Piscine
Détails de la chambre
8
Deluxe Double Room with Two Sofa Beds and Balcony
Détails de la chambre
Grand Deluxe Queen Room with Sofa Bed (1 Sofa Bed and 1 Large Bed)
Suite Simple Standard
Chambre Familiale Deluxe Avec Vue Sur Piscine
4
Chambre
Détails de la chambre
Privilege Single Suite
4
Chambre Simple Deluxe
Détails de la chambre
4
Chambre Familiale Au Bord De La Piscine
Détails de la chambre
4
Chambre Familiale Standard
Détails de la chambre
3
Suite Classique avec Canapé
Détails de la chambre
14
Chambre Double Familiale Au Bord De La Piscine
Détails de la chambre
4
Chambre Deluxe
Détails de la chambre
Suite Lits Jumeaux Standard
3
Grand Deluxe Queen Room with Sofa Bed
Détails de la chambre
Poolside Double Suite
Standard Room (Pool View)
5 Bedroom Standard House
1
Singleuse Deluxe Room (Poolside)
Détails de la chambre
7
Deluxe Room, 1 Double Bed, Poolside
Détails de la chambre
1
Suite Privilège
Détails de la chambre
Suite - Vue Piscine Latérale
Standard Single Suite (Pool View)
Suite Standard avec Lit d’Appoint
1
Chambre Simple Deluxe Grand
Détails de la chambre
Family Room, 1 Double Bed, Poolside
Suite Familiale Standard
Double Or Twin Deluxe Two Beds
Classic Suite, 1 Queen Bed with Sofa Bed (1 Queen Bed and 1 Double Sofa Bed)
Superior Suite
Standard King Suite
Family Deluxe Double Room with Sofa Bed (1 Double Bed and 1 Sofa Bed)
Family Double Room with Sofa Bed and Poolside (1 Double Bed and 1 Sofa Bed)
Classic Queen Suite with Sofa Bed and Poolside View (1 Sofa Bed and 1 Large Bed)
Standard Queen Suite
1
Pool Side Suite
Détails de la chambre
Deluxe Double Room with Two Sofa Beds and Balcony (1 Double Bed and 1 Sofa Bed)
Standard Twin Family Suite (Pool View)
Suite Queen Ambassadeur
Family Pool Side Suite
Détails de la chambre
Standard Twin Room
Standard Double Or Twin Family Suite
Standard Double Or Twin Family Suite with Sofa
1
Chambre Familiale
Détails de la chambre
Poolside Twin Suite
Standard Double Or Twin Suite
13
Suite Familiale
Détails de la chambre
Privilege Double Suite
Suite Au Bord De La Piscine
Grand Room, 1 Double Bed, Resort View
13
Standard Double Suite
Détails de la chambre
9
Privilege Double Or Twin Suite
Détails de la chambre
Prestige Suite
Suite Lit Queen-Size Royale
Avis des voyageurs sur Eden Andalou Aquapark & Spa
8.9
Fabuleux
Basé sur 2 647 avis vérifiés
Qui séjourne ici ?
Affaires
2%
Couples
26%
Familles
51%
Groupes
18%
Solo
1%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
À l'Eden Andalou Aquapark & Spa, les clients soulignent souvent le personnel très accueillant, les chambres spacieuses, un aquapark et des piscines adaptés aux familles, et un buffet proposant un large choix, le tout dans un cadre calme en dehors de la ville, facilité par une navette gratuite pratique vers Marrakech.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
À l'Eden Andalou Aquapark & Spa, les clients soulignent souvent le personnel très accueillant, les chambres spacieuses, un aquapark et des piscines adaptés aux familles, et un buffet proposant un large choix, le tout dans un cadre calme en dehors de la ville, facilité par une navette gratuite pratique vers Marrakech.
Les inconvénients fréquemment mentionnés incluent certaines zones datées, des toboggans froids ou partiellement chauffés, et des frais supplémentaires inclus dans la formule tout compris (par exemple, les glaces ou l'accès à la piscine intérieure), tandis que les animations du soir et les activités conviendront davantage aux familles qu'aux couples ou aux adolescents. Les chambres sont généralement grandes et confortables, mais certains signalent des problèmes d'entretien, une ventilation ou une climatisation bruyante, et un WiFi peu fiable. Dans l'ensemble, attendez-vous à un complexe animé, orienté famille, avec un service de qualité et un bon rapport qualité-prix, mais avec quelques incohérences.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Plusieurs commentaires font l'éloge des piscines, du grand parc aquatique, des activités quotidiennes et des spectacles du soir, ainsi que de la navette gratuite vers Marrakech et d'un spa apprécié de nombreux clients. Les points faibles récurrents sont les toboggans froids ou partiellement chauffés, certaines zones datées et des frais supplémentaires pour l'accès à la piscine intérieure ; la salle de sport était fermée ou limitée pour certains séjours.
Avis de voyageur à ce sujet
8
RIDA
22 oct. 2025
·
A séjourné 2 nuits
Je suis très satisfaite de mon séjour dans cet hôtel ! Le personnel est top, souriant et à l’écoute. La nourriture est bonne, même si petit bémol pour un all inclusive : on ne se sert pas soi-même et on a parfois l’impression d’être un peu surveillé sur les portions. L’aquapark et les piscines sont super, parfaits pour passer de bons moments en famille. Seul regret : deux toboggans aquatiques dans l’espace enfants ne fonctionnaient pas, c’est dommage. J’espère que cela sera réparé pour notre prochain séjour, car le reste des installations est vraiment agréable. Les chambres sont propres, bien entretenues et confortables. Dans l’ensemble, j’ai passé un excellent séjour. Je reviendrai avec plaisir et je recommande cet hôtel !
Je suis très satisfaite de mon séjour dans cet hôtel ! Le personnel est top, souriant et à l’écoute. La nourriture est bonne, même si petit bémol pour un all inclusive : on ne se sert pas soi-même et on a parfois l’impression d’être un peu surveillé sur les portions. L’aquapark et les piscines sont super, parfaits pour passer de bons moments en famille. Seul regret : deux toboggans aquatiques dans l’espace enfants ne fonctionnaient pas, c’est dommage. J’espère que cela sera réparé pour notre prochain séjour, car le reste des installations est vraiment agréable. Les chambres sont propres, bien entretenues et confortables. Dans l’ensemble, j’ai passé un excellent séjour. Je reviendrai avec plaisir et je recommande cet hôtel !
8
Sanaa
29 juin 2025
·
A séjourné 3 nuits
Very nice property gym was not open at time we were there. A bit far from city. Very busy limited parking spot inside the hotel Love the entertainment at night food was good
Very nice property gym was not open at time we were there. A bit far from city. Very busy limited parking spot inside the hotel Love the entertainment at night food was good
10
gilbert
27 oct. 2025
·
A séjourné 4 nuits
Premier séjour en famille. L’hôtel est incroyablement propre. Le personnel est aux petits soins ils son géniaux. Les piscines de l’hôtel sont refaites à neuf donc très bien. Le parc aquatique est très sécurisé et surveillé donc top pour les familles nombreuses comme nous. Nous avons essayé le spa avec un hamam tout à fait superbe. Nous revenons de se séjour avec des images et des souvenirs incroyables de se beau pays.
Premier séjour en famille. L’hôtel est incroyablement propre. Le personnel est aux petits soins ils son géniaux. Les piscines de l’hôtel sont refaites à neuf donc très bien. Le parc aquatique est très sécurisé et surveillé donc top pour les familles nombreuses comme nous. Nous avons essayé le spa avec un hamam tout à fait superbe. Nous revenons de se séjour avec des images et des souvenirs incroyables de se beau pays.
10
Willy
27 oct. 2025
·
A séjourné 5 nuits
Les chambres sont très propres et d'une très grande superficie. Le personnel au restaurant est très gentil, souriant, le chef est chaleureux, les serveuses et serveurs extrêmement aimables, un grand merci à Taoufik et à Amed. Les barmans ont toujours le sourire. Beaucoup d'activités et plein d'excursions. Le massage ainsi que le hammam étaient prodigieux. C'était une très belle expérience.
Les chambres sont très propres et d'une très grande superficie. Le personnel au restaurant est très gentil, souriant, le chef est chaleureux, les serveuses et serveurs extrêmement aimables, un grand merci à Taoufik et à Amed. Les barmans ont toujours le sourire. Beaucoup d'activités et plein d'excursions. Le massage ainsi que le hammam étaient prodigieux. C'était une très belle expérience.
8
Susan
19 oct. 2025
·
A séjourné 7 nuits
Very friendly staff, good food choice and lovely outdoor facilities. Water park area could benefit from some upgrading.
Very friendly staff, good food choice and lovely outdoor facilities. Water park area could benefit from some upgrading.
8
Lylian
26 avr. 2025
·
A séjourné 4 nuits
Séjour très agréable. Le personnel très attentionné et réactif. Service de navette gratuite pour aller dans le centre c'est très bien. Dommage qu'il n'y ait qu'une seule piscine chauffée (prise d'assaut par les familles et leurs enfants)
Séjour très agréable. Le personnel très attentionné et réactif. Service de navette gratuite pour aller dans le centre c'est très bien. Dommage qu'il n'y ait qu'une seule piscine chauffée (prise d'assaut par les familles et leurs enfants)
10
Diane
23 déc. 2022
·
A séjourné 19 348 nuits
Great location just 15 minutes from the airport, close to get transfer into town, or other site seeing places. The water park was a win for the kids! Food was outstanding every day. Good gym facilities and excellent massages on offer. Staff were brilliant- especially Raf, Mousse, Hind, Simo to name a few. Beds were super comfortable and rooms were large. Some quieter rooms some closer and busier which we chose to be close to the pool side. Excellent all around
Great location just 15 minutes from the airport, close to get transfer into town, or other site seeing places. The water park was a win for the kids! Food was outstanding every day. Good gym facilities and excellent massages on offer. Staff were brilliant- especially Raf, Mousse, Hind, Simo to name a few. Beds were super comfortable and rooms were large. Some quieter rooms some closer and busier which we chose to be close to the pool side. Excellent all around
10
Phillip
7 nov. 2025
·
A séjourné 4 nuits
The pools and waterpark were great. One of the pools was heated which was good for one of the cooler days. The free shuttle bus into Marrakech was much appreciated, so we could do some sight-seeing. All of the staff were super friendly and looked after us.
The pools and waterpark were great. One of the pools was heated which was good for one of the cooler days. The free shuttle bus into Marrakech was much appreciated, so we could do some sight-seeing. All of the staff were super friendly and looked after us.
10
Sheedah
3 déc. 2024
·
A séjourné 6 nuits
A very peaceful retreat, away from the hustle and bustle of the town centre. There is a shuttle bus that takes us to and from the centre without extra charge which is very convenient. We enjoyed the aqua park, indoor jacuzzi & pool in addition to the spa facilities. lunch and dinner was delicious and varied. They had some tasty offerings. Breakfast was also great. Overall our experience was very positive and we left feeling invigorated. I highly recommend and would certainly stay again. Thalib at reception was very welcoming and friendly, we felt very cared for and looked after by the Eden staff. The view to the garden from our room was very picturesque and peaceful. Well done Eden !!
A very peaceful retreat, away from the hustle and bustle of the town centre. There is a shuttle bus that takes us to and from the centre without extra charge which is very convenient. We enjoyed the aqua park, indoor jacuzzi & pool in addition to the spa facilities. lunch and dinner was delicious and varied. They had some tasty offerings. Breakfast was also great. Overall our experience was very positive and we left feeling invigorated. I highly recommend and would certainly stay again. Thalib at reception was very welcoming and friendly, we felt very cared for and looked after by the Eden staff. The view to the garden from our room was very picturesque and peaceful. Well done Eden !!
10
Simon
13 nov. 2025
·
A séjourné 9 nuits
Das Essen war absolut Top wirklich sehr lecker und immer heiß.. Der Außen Pool ist angenehm warm und die Zimmer sind auch sehr schön.. es gibt viele TV Sender in allen möglichen Sprachen. Negativ war das der Aqua Park nicht beheizt wird und sehr kalt ist und das es im all inklusive Programm kein Eis für die Kinder gibt.
Das Essen war absolut Top wirklich sehr lecker und immer heiß.. Der Außen Pool ist angenehm warm und die Zimmer sind auch sehr schön.. es gibt viele TV Sender in allen möglichen Sprachen. Negativ war das der Aqua Park nicht beheizt wird und sehr kalt ist und das es im all inklusive Programm kein Eis für die Kinder gibt.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients décrivent l'hôtel et les chambres comme très propres et bien entretenus. Cependant, certains signalent la présence de fourmis dans les chambres, un service de ménage tardif ou irrégulier, et des zones présentant des signes d'usure.
Avis de voyageur à ce sujet
10
Michael
24 juil. 2025
·
A séjourné 12 nuits
We were very fortunate to finally stay at Eden Andalou for 12 nights Jun/Jul after having to cancel our holiday in 2023 due to the earthquake. The location of the hotel only 9.5km from airport is perfect and only 10.5km to the centre of Marrakesh. We booked through Hotels.com and booked our flights directly with EasyJet. We emailed the hotel regarding room allocation and airport transfer and in all instances they were very responsive resulting in a very efficient transfer from airport and two rooms allocated to us which were next immediately adjacent. The hotel itself is lovely and well laid out and in our opinion is not 5 star but would rate it 4 star due to the finish & some areas could def do with some refurb and the carpet outside our room was torn and tatty and not a gd look. Everything was always so clean and the bed & pillows were so comfortable although our son didn’t like the additional bed which he found uncomfortable but just a little tlc is required and things like no hand drier in the ladies and no towels to dry your hands was little things that have ob been overlooked. What makes it 5*+ for us is the staff, who in the majority go above and beyond to make sure that you are treated like royalty and they are so hard working, attentive, friendly, helpful and are a credit to company. The other thing that makes this hotel stand out is the food and restaurant set up, first class and in all the holidays we have enjoyed, this hotel was outstanding with such a f
We were very fortunate to finally stay at Eden Andalou for 12 nights Jun/Jul after having to cancel our holiday in 2023 due to the earthquake. The location of the hotel only 9.5km from airport is perfect and only 10.5km to the centre of Marrakesh. We booked through Hotels.com and booked our flights directly with EasyJet. We emailed the hotel regarding room allocation and airport transfer and in all instances they were very responsive resulting in a very efficient transfer from airport and two rooms allocated to us which were next immediately adjacent. The hotel itself is lovely and well laid out and in our opinion is not 5 star but would rate it 4 star due to the finish & some areas could def do with some refurb and the carpet outside our room was torn and tatty and not a gd look. Everything was always so clean and the bed & pillows were so comfortable although our son didn’t like the additional bed which he found uncomfortable but just a little tlc is required and things like no hand drier in the ladies and no towels to dry your hands was little things that have ob been overlooked. What makes it 5*+ for us is the staff, who in the majority go above and beyond to make sure that you are treated like royalty and they are so hard working, attentive, friendly, helpful and are a credit to company. The other thing that makes this hotel stand out is the food and restaurant set up, first class and in all the holidays we have enjoyed, this hotel was outstanding with such a f
10
Frid Azad
27 déc. 2025
·
A séjourné 7 nuits
Väldigt rent och rymligt rum. Trevlig personal och mycket bra service. Maten var suverän!
Väldigt rent och rymligt rum. Trevlig personal och mycket bra service. Maten var suverän!
4
Younes
3 août 2024
·
A séjourné 4 nuits
Very good hotel for kids, good service . Room moderne but not clean enough for family stay . Always problems with cleaning staff sometimes they are very rude and late to clean ,towels always missing.
Very good hotel for kids, good service . Room moderne but not clean enough for family stay . Always problems with cleaning staff sometimes they are very rude and late to clean ,towels always missing.
4
Akram
3 sept. 2025
·
A séjourné 3 nuits
Stayed August 31st with my family (2 adults, 2 kids) in a family room booked through Expedia. Unfortunately, several serious issues made this an unpleasant experience despite some positive aspects. Major Concerns: Food poisoning on our last night - All four family members experienced vomiting and diarrhea after eating at the buffet. The hotel nurse tried to dismiss it as unrelated to the food, which was unprofessional given that our entire family was affected. Persistent AC noise - Loud air conditioning kept us awake despite calling reception for assistance. The issue was never resolved. Overpriced for quality - At $450/night, this does not deliver 5-star value or experience. Poor hallway maintenance - Guests were hanging wet clothes and towels on hallway railings to dry, creating an unprofessional appearance that management seemed to ignore. What we liked: Staff were genuinely friendly and helpful Good variety of food options at the buffet We spoke with management during our stay, but the core issues weren't adequately addressed. The hotel has potential, but significant improvements are needed in food safety protocols, room maintenance, and matching pricing to actual quality delivered. Would I recommend? Not at this price point. For a family vacation, there are better value options that prioritize guest health and comfort.
Stayed August 31st with my family (2 adults, 2 kids) in a family room booked through Expedia. Unfortunately, several serious issues made this an unpleasant experience despite some positive aspects. Major Concerns: Food poisoning on our last night - All four family members experienced vomiting and diarrhea after eating at the buffet. The hotel nurse tried to dismiss it as unrelated to the food, which was unprofessional given that our entire family was affected. Persistent AC noise - Loud air conditioning kept us awake despite calling reception for assistance. The issue was never resolved. Overpriced for quality - At $450/night, this does not deliver 5-star value or experience. Poor hallway maintenance - Guests were hanging wet clothes and towels on hallway railings to dry, creating an unprofessional appearance that management seemed to ignore. What we liked: Staff were genuinely friendly and helpful Good variety of food options at the buffet We spoke with management during our stay, but the core issues weren't adequately addressed. The hotel has potential, but significant improvements are needed in food safety protocols, room maintenance, and matching pricing to actual quality delivered. Would I recommend? Not at this price point. For a family vacation, there are better value options that prioritize guest health and comfort.
10
Eloise
19 oct. 2025
·
A séjourné 9 nuits
Me & my partner have just come to the end of our 9 night stay in this hotel and all I have to say is we will be back! Easy check in & out. Facilities are always kept clean, including our room which was cleaned everyday & given fresh towels which we really liked. Food had a good variety to it. We enjoyed that there were activities you could join in throughout the day. Evening entertainment was good, animation team do their best to try keep it fun for all ages :) Lastly a massive shoutout to all the staff! You really cannot fault them, everyone we encountered were all very polite & helpful which made our stay even better. Ismail & a young lady in particular (so sorry I didn’t get your name) who work in the buffet restaurant were so good to us while dining! Making sure everything was okay & drinks were topped up (even remembered what we drank so we never need to say, drinks would just come over to us) - Small things like this made our stay so easy & enjoyable which is just what we wanted. Thank you for our stay, we had a brilliant time.
Me & my partner have just come to the end of our 9 night stay in this hotel and all I have to say is we will be back! Easy check in & out. Facilities are always kept clean, including our room which was cleaned everyday & given fresh towels which we really liked. Food had a good variety to it. We enjoyed that there were activities you could join in throughout the day. Evening entertainment was good, animation team do their best to try keep it fun for all ages :) Lastly a massive shoutout to all the staff! You really cannot fault them, everyone we encountered were all very polite & helpful which made our stay even better. Ismail & a young lady in particular (so sorry I didn’t get your name) who work in the buffet restaurant were so good to us while dining! Making sure everything was okay & drinks were topped up (even remembered what we drank so we never need to say, drinks would just come over to us) - Small things like this made our stay so easy & enjoyable which is just what we wanted. Thank you for our stay, we had a brilliant time.
8
Muhammad Fraz
21 nov. 2025
·
A séjourné 3 nuits
Staff was friendly, rooms were clean , decent restaurant's
Staff was friendly, rooms were clean , decent restaurant's
4
Agathe
26 juil. 2023
·
A séjourné 7 nuits
Il y avais plein de fourmis dans notre chambre, propreté moyen, le confort très décevant et la direction n'a aucune réponse à nous donner...Nous avons l'habitude de voyage avec nos enfants, nous sommes extrêmement déçu de ce complexe. Le seul point positif a été les équipes d'animation. Le rapport qualité / prix n'est pas du tout au rendez vous.
Il y avais plein de fourmis dans notre chambre, propreté moyen, le confort très décevant et la direction n'a aucune réponse à nous donner...Nous avons l'habitude de voyage avec nos enfants, nous sommes extrêmement déçu de ce complexe. Le seul point positif a été les équipes d'animation. Le rapport qualité / prix n'est pas du tout au rendez vous.
10
Hadj Sami
12 janv. 2026
·
A séjourné 2 nuits
Nous avons passé un excellent séjour à l’hôtel Eden Andalou Aqua Park à Marrakech. L’hôtel est très beau, propre et bien organisé. Le personnel est accueillant et toujours disponible. L’aqua park est vraiment top pour les petits comme pour les grands. Les chambres sont spacieuses et confortables, et la restauration est bonne avec un large choix. Un grand merci à Hind, la barmaid, toujours souriante et agréable. Merci également aux serveurs du restaurant : Mohsine, Younes, Fatimez Zahra et Tarik, très professionnels, très polis, courtois et toujours avec le sourire. Un clin d’œil aussi aux deux animateurs à l’entrée : le jeune homme à l’entrée de l’hôtel, habillé en tenue traditionnelle marocaine, qui sert le thé à la menthe, ainsi qu’à celui du restaurant, toujours chaleureux et souriants. Une belle touche d’accueil marocain dès l’arrivée. Hôtel exceptionnel du début jusqu’à la fin, avec une réception très professionnelle. Les femmes de ménage sont très gentilles et les chambres sont très bien entretenues. Nous repartons avec de très bons souvenirs. Je recommande vivement cet hôtel et j’y reviendrai avec plaisir. Très bon rapport qualité-prix. L’hôtel vaut largement ses 5 étoiles ⭐️⭐️⭐️⭐️⭐️, c’est du sérieux. Encore merci à tous. Je reviendrai, In shā Allah.
Nous avons passé un excellent séjour à l’hôtel Eden Andalou Aqua Park à Marrakech. L’hôtel est très beau, propre et bien organisé. Le personnel est accueillant et toujours disponible. L’aqua park est vraiment top pour les petits comme pour les grands. Les chambres sont spacieuses et confortables, et la restauration est bonne avec un large choix. Un grand merci à Hind, la barmaid, toujours souriante et agréable. Merci également aux serveurs du restaurant : Mohsine, Younes, Fatimez Zahra et Tarik, très professionnels, très polis, courtois et toujours avec le sourire. Un clin d’œil aussi aux deux animateurs à l’entrée : le jeune homme à l’entrée de l’hôtel, habillé en tenue traditionnelle marocaine, qui sert le thé à la menthe, ainsi qu’à celui du restaurant, toujours chaleureux et souriants. Une belle touche d’accueil marocain dès l’arrivée. Hôtel exceptionnel du début jusqu’à la fin, avec une réception très professionnelle. Les femmes de ménage sont très gentilles et les chambres sont très bien entretenues. Nous repartons avec de très bons souvenirs. Je recommande vivement cet hôtel et j’y reviendrai avec plaisir. Très bon rapport qualité-prix. L’hôtel vaut largement ses 5 étoiles ⭐️⭐️⭐️⭐️⭐️, c’est du sérieux. Encore merci à tous. Je reviendrai, In shā Allah.
4
Louise
9 sept. 2025
·
A séjourné 4 nuits
There were both pro's and con's to this hotel, overall i think it was over prized compared to the condition. Pro's: 1. Most of the waiters was awesome, very kind, polite and smiling. 2. House keeping (cleaning) was great. 3. Food and bar was good. 4. SPA workers was wonderful. 5. Young man serving tea was fantastic. Con's 1. The ATM was not working properly and the two male receptionist was very unfriendly and not very helpful. 2. The room was filled with ants and nothing was done about this. 3. The shampoo etc. looked like it was re-filled (used by other guest), which is fine and good for the environment, but should be informed about. 4. The bell-boy (man) was quiet aggressive and would not take a no for an answer, it was unpleasent. 5. I was looked out of my room as they cancelled my keycard before the actual check out time. 6. I asked about late check-out (for payment ofc), he didn't even check, just said no. It was the no which was the problem, it was how it was handle. I would not recommend this hotel, there are plenty other hotels closer to the center which you can get more for your money.
There were both pro's and con's to this hotel, overall i think it was over prized compared to the condition. Pro's: 1. Most of the waiters was awesome, very kind, polite and smiling. 2. House keeping (cleaning) was great. 3. Food and bar was good. 4. SPA workers was wonderful. 5. Young man serving tea was fantastic. Con's 1. The ATM was not working properly and the two male receptionist was very unfriendly and not very helpful. 2. The room was filled with ants and nothing was done about this. 3. The shampoo etc. looked like it was re-filled (used by other guest), which is fine and good for the environment, but should be informed about. 4. The bell-boy (man) was quiet aggressive and would not take a no for an answer, it was unpleasent. 5. I was looked out of my room as they cancelled my keycard before the actual check out time. 6. I asked about late check-out (for payment ofc), he didn't even check, just said no. It was the no which was the problem, it was how it was handle. I would not recommend this hotel, there are plenty other hotels closer to the center which you can get more for your money.
10
Nadia
3 août 2024
·
A séjourné 8 nuits
Hotelet er flott , kjempe hyggelige personalet. Spesielt til Hafsa servitøren kjempe hyggelig passer godt på alle gjestene. Men alle ansatte her er kjempe hyggelige og de i resepsjonen var alltid behjelpelige . Er her nesten vært år og ønsker å være her igjen til neste år. Kjempe god mat . Outman som også er kjent som smiley var en solstråle og meget hyggelig. Renholdspersonalet beste jeg har møtt.
Hotelet er flott , kjempe hyggelige personalet. Spesielt til Hafsa servitøren kjempe hyggelig passer godt på alle gjestene. Men alle ansatte her er kjempe hyggelige og de i resepsjonen var alltid behjelpelige . Er her nesten vært år og ønsker å være her igjen til neste år. Kjempe god mat . Outman som også er kjent som smiley var en solstråle og meget hyggelig. Renholdspersonalet beste jeg har møtt.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont constamment décrites comme grandes et confortables, et de nombreuses familles apprécient l'espace. Certains clients notent des équipements datés, des problèmes de salle de bain, une ventilation ou une climatisation bruyante, et l'absence de thé ou de café dans la chambre ; le WiFi peut être peu fiable.
Avis de voyageur à ce sujet
10
Michael
24 juil. 2025
·
A séjourné 12 nuits
We were very fortunate to finally stay at Eden Andalou for 12 nights Jun/Jul after having to cancel our holiday in 2023 due to the earthquake. The location of the hotel only 9.5km from airport is perfect and only 10.5km to the centre of Marrakesh. We booked through Hotels.com and booked our flights directly with EasyJet. We emailed the hotel regarding room allocation and airport transfer and in all instances they were very responsive resulting in a very efficient transfer from airport and two rooms allocated to us which were next immediately adjacent. The hotel itself is lovely and well laid out and in our opinion is not 5 star but would rate it 4 star due to the finish & some areas could def do with some refurb and the carpet outside our room was torn and tatty and not a gd look. Everything was always so clean and the bed & pillows were so comfortable although our son didn’t like the additional bed which he found uncomfortable but just a little tlc is required and things like no hand drier in the ladies and no towels to dry your hands was little things that have ob been overlooked. What makes it 5*+ for us is the staff, who in the majority go above and beyond to make sure that you are treated like royalty and they are so hard working, attentive, friendly, helpful and are a credit to company. The other thing that makes this hotel stand out is the food and restaurant set up, first class and in all the holidays we have enjoyed, this hotel was outstanding with such a f
We were very fortunate to finally stay at Eden Andalou for 12 nights Jun/Jul after having to cancel our holiday in 2023 due to the earthquake. The location of the hotel only 9.5km from airport is perfect and only 10.5km to the centre of Marrakesh. We booked through Hotels.com and booked our flights directly with EasyJet. We emailed the hotel regarding room allocation and airport transfer and in all instances they were very responsive resulting in a very efficient transfer from airport and two rooms allocated to us which were next immediately adjacent. The hotel itself is lovely and well laid out and in our opinion is not 5 star but would rate it 4 star due to the finish & some areas could def do with some refurb and the carpet outside our room was torn and tatty and not a gd look. Everything was always so clean and the bed & pillows were so comfortable although our son didn’t like the additional bed which he found uncomfortable but just a little tlc is required and things like no hand drier in the ladies and no towels to dry your hands was little things that have ob been overlooked. What makes it 5*+ for us is the staff, who in the majority go above and beyond to make sure that you are treated like royalty and they are so hard working, attentive, friendly, helpful and are a credit to company. The other thing that makes this hotel stand out is the food and restaurant set up, first class and in all the holidays we have enjoyed, this hotel was outstanding with such a f
8
Jennifer
27 févr. 2025
·
A séjourné 3 nuits
Room was large and comfortable, food was decent and varied (the different patisseries for dessert were amazing!). One heated pool and one heated waterslides area meant its worth a visit even in the cooler months. Loads of kids in half term, they had a great time. Contact the hotel early to book into the special restaurant, there was no availability for us for the 3 nights we were there. We were also too slow booking the free shuttle into town so had to pay for a taxi.
Room was large and comfortable, food was decent and varied (the different patisseries for dessert were amazing!). One heated pool and one heated waterslides area meant its worth a visit even in the cooler months. Loads of kids in half term, they had a great time. Contact the hotel early to book into the special restaurant, there was no availability for us for the 3 nights we were there. We were also too slow booking the free shuttle into town so had to pay for a taxi.
6
Shazia
18 août 2025
·
A séjourné 6 nuits
On arrival transportation for our transfer had not been confirme, this was sorted very swiftly, on arrival the concierge were polite and helpful, a representative called Bushra was very friendly and welcoming. Room was very big/spacious, had aircon. Downside to the room was there was no tea/coffee facilities in our room. The bathroom door was a bit catchy and I scraped my arm numerous times against a sharp handle. A bug bare for me was the room key switch for the electrics was rather low so my children kept playing with the keys. Cleaners sometimes don't get around to cleaning your room till late in the afternoon. We had all inclusive when it came to our board basis however, drinks are served by the waiters ( water/milk/ bottled 7up/Pepsi/ apple juice ) you have to ask for refills.Humza was exceptionally good and new what we would ask for on every sitting. We did tip him a few times. Food can get a bit boring as its mainly the same dishes being served, maybe 1/2 dishes may be different at dinner time. There wasn't much variety with desserts either and ice cream was not readily available all the time which was annoying as the children would want ice cream at lunch and dinner but they only served it at lunch time. Food is served up until around 22:30 and drinks until 2300. I loved having fresh omelettes, pancakes and spaghetti bolenaise. Waterpark was good. If your travelling with young children you are not allowed to go down the waterslide with them which I found strange.
On arrival transportation for our transfer had not been confirme, this was sorted very swiftly, on arrival the concierge were polite and helpful, a representative called Bushra was very friendly and welcoming. Room was very big/spacious, had aircon. Downside to the room was there was no tea/coffee facilities in our room. The bathroom door was a bit catchy and I scraped my arm numerous times against a sharp handle. A bug bare for me was the room key switch for the electrics was rather low so my children kept playing with the keys. Cleaners sometimes don't get around to cleaning your room till late in the afternoon. We had all inclusive when it came to our board basis however, drinks are served by the waiters ( water/milk/ bottled 7up/Pepsi/ apple juice ) you have to ask for refills.Humza was exceptionally good and new what we would ask for on every sitting. We did tip him a few times. Food can get a bit boring as its mainly the same dishes being served, maybe 1/2 dishes may be different at dinner time. There wasn't much variety with desserts either and ice cream was not readily available all the time which was annoying as the children would want ice cream at lunch and dinner but they only served it at lunch time. Food is served up until around 22:30 and drinks until 2300. I loved having fresh omelettes, pancakes and spaghetti bolenaise. Waterpark was good. If your travelling with young children you are not allowed to go down the waterslide with them which I found strange.
10
Hadj Sami
12 janv. 2026
·
A séjourné 2 nuits
Nous avons passé un excellent séjour à l’hôtel Eden Andalou Aqua Park à Marrakech. L’hôtel est très beau, propre et bien organisé. Le personnel est accueillant et toujours disponible. L’aqua park est vraiment top pour les petits comme pour les grands. Les chambres sont spacieuses et confortables, et la restauration est bonne avec un large choix. Un grand merci à Hind, la barmaid, toujours souriante et agréable. Merci également aux serveurs du restaurant : Mohsine, Younes, Fatimez Zahra et Tarik, très professionnels, très polis, courtois et toujours avec le sourire. Un clin d’œil aussi aux deux animateurs à l’entrée : le jeune homme à l’entrée de l’hôtel, habillé en tenue traditionnelle marocaine, qui sert le thé à la menthe, ainsi qu’à celui du restaurant, toujours chaleureux et souriants. Une belle touche d’accueil marocain dès l’arrivée. Hôtel exceptionnel du début jusqu’à la fin, avec une réception très professionnelle. Les femmes de ménage sont très gentilles et les chambres sont très bien entretenues. Nous repartons avec de très bons souvenirs. Je recommande vivement cet hôtel et j’y reviendrai avec plaisir. Très bon rapport qualité-prix. L’hôtel vaut largement ses 5 étoiles ⭐️⭐️⭐️⭐️⭐️, c’est du sérieux. Encore merci à tous. Je reviendrai, In shā Allah.
Nous avons passé un excellent séjour à l’hôtel Eden Andalou Aqua Park à Marrakech. L’hôtel est très beau, propre et bien organisé. Le personnel est accueillant et toujours disponible. L’aqua park est vraiment top pour les petits comme pour les grands. Les chambres sont spacieuses et confortables, et la restauration est bonne avec un large choix. Un grand merci à Hind, la barmaid, toujours souriante et agréable. Merci également aux serveurs du restaurant : Mohsine, Younes, Fatimez Zahra et Tarik, très professionnels, très polis, courtois et toujours avec le sourire. Un clin d’œil aussi aux deux animateurs à l’entrée : le jeune homme à l’entrée de l’hôtel, habillé en tenue traditionnelle marocaine, qui sert le thé à la menthe, ainsi qu’à celui du restaurant, toujours chaleureux et souriants. Une belle touche d’accueil marocain dès l’arrivée. Hôtel exceptionnel du début jusqu’à la fin, avec une réception très professionnelle. Les femmes de ménage sont très gentilles et les chambres sont très bien entretenues. Nous repartons avec de très bons souvenirs. Je recommande vivement cet hôtel et j’y reviendrai avec plaisir. Très bon rapport qualité-prix. L’hôtel vaut largement ses 5 étoiles ⭐️⭐️⭐️⭐️⭐️, c’est du sérieux. Encore merci à tous. Je reviendrai, In shā Allah.
8
nasima Akhtar
1 mars 2025
·
A séjourné 6 nuits
We enjoyed our stay at the hotel, its good if you want to lounge around and eat all day. We visited in February we had good weather in the week we stayed, so was surprised that the water in the pool was freezing. I was surprised at the limited pool space given the 5 star rating and the fact that the pool area was very basic looking. The hotel is located in a developing area, at the moment with limited surroundings as in not even a shop in walking distant, so you do have to commute. Its good that there is a shuttle available although availability can be limited. I like that there is 24 hour security at entrance. The room we stayed in was nice although it is showing signs of wear and tear especially in the bathroom. The buffets are ok, it does get repetitive. In terms of arranging excursions, you will be restricted as many online providers will not collect you from the hotel so you may have to pay extortionate fees for the hotel to arrange this. I hope the place improves as staff are friendly and makes you want tk return.
We enjoyed our stay at the hotel, its good if you want to lounge around and eat all day. We visited in February we had good weather in the week we stayed, so was surprised that the water in the pool was freezing. I was surprised at the limited pool space given the 5 star rating and the fact that the pool area was very basic looking. The hotel is located in a developing area, at the moment with limited surroundings as in not even a shop in walking distant, so you do have to commute. Its good that there is a shuttle available although availability can be limited. I like that there is 24 hour security at entrance. The room we stayed in was nice although it is showing signs of wear and tear especially in the bathroom. The buffets are ok, it does get repetitive. In terms of arranging excursions, you will be restricted as many online providers will not collect you from the hotel so you may have to pay extortionate fees for the hotel to arrange this. I hope the place improves as staff are friendly and makes you want tk return.
8
mohammad
26 août 2023
·
A séjourné 5 nuits
Very nice hotel. Waterpark was great. Wifi was unreliable though. Excellent food in the all inclusive and free shuttle to city centre was a bonus.
Very nice hotel. Waterpark was great. Wifi was unreliable though. Excellent food in the all inclusive and free shuttle to city centre was a bonus.
6
Roseline
17 nov. 2025
·
A séjourné 7 nuits
Uncomfortable beds, rude staff and extra charges to use indoor pool even though we paid for spa packages. We will not be returning and do not recommend this hotel.
Uncomfortable beds, rude staff and extra charges to use indoor pool even though we paid for spa packages. We will not be returning and do not recommend this hotel.
8
Soneya
8 juin 2025
·
A séjourné 6 nuits
Everything was good apart from the shower room the water pressure was very low which is not good for a 5* rated hotel.
Everything was good apart from the shower room the water pressure was very low which is not good for a 5* rated hotel.
10
Dave
31 mars 2025
·
A séjourné 7 nuits
My wife and I had an excellent 7 night stay at Eden Andalou. The hotel truly is a wonderful oasis within easy reach to both the airport and the medina. The staff really do take time to make you feel welcome and go out of their way to provide first class survey. Cleanliness was top notch, rooms spacious and couldn't wish for anything more. Addressing some concerns that I have read in other views: Food - amazing! Lots of variety and all expertly prepared. If you cannot find something at every meal to suit your palette, you really do need to up your preparedness for culinary adventure! Drinks - above expectation! Ok, so you're not going to get Guiness, but the larger is cold and refreshing. The cocktail choices have hearty measures. My wife, who is a walking vat, says the wines are tasty and managed to make her fall over more than once! Pools - very clean and excellent to just hang out Staff - all polite, friendly and helpful. Make it a mission to try and get Peaky Blinders - the night security guard - to smile. It can be done! The sun in Morocco is very different to the British sun :-) So don't forget the sunscreen!
My wife and I had an excellent 7 night stay at Eden Andalou. The hotel truly is a wonderful oasis within easy reach to both the airport and the medina. The staff really do take time to make you feel welcome and go out of their way to provide first class survey. Cleanliness was top notch, rooms spacious and couldn't wish for anything more. Addressing some concerns that I have read in other views: Food - amazing! Lots of variety and all expertly prepared. If you cannot find something at every meal to suit your palette, you really do need to up your preparedness for culinary adventure! Drinks - above expectation! Ok, so you're not going to get Guiness, but the larger is cold and refreshing. The cocktail choices have hearty measures. My wife, who is a walking vat, says the wines are tasty and managed to make her fall over more than once! Pools - very clean and excellent to just hang out Staff - all polite, friendly and helpful. Make it a mission to try and get Peaky Blinders - the night security guard - to smile. It can be done! The sun in Morocco is very different to the British sun :-) So don't forget the sunscreen!
8
Anne
3 mai 2025
·
A séjourné 5 nuits
The resort is really nice however a bit outdated for a marriott 5 star property. Also there was not much entertainment for teenagers. You could consider a pooltable, or gaming arcade, hangout for teenagers, activities, etc. The taps in the bathroom nearly came off the wall and inconvenient standing in the bathtub and having to hold the shower in your hand. Otherwise food was great! Lovely staff, and overall great location. Oh yes and 1 more remark, the music at the pool was really too loud during the day. Sometimes you just want to chill and relax on a relaxchair and read a book. Was impossible.
The resort is really nice however a bit outdated for a marriott 5 star property. Also there was not much entertainment for teenagers. You could consider a pooltable, or gaming arcade, hangout for teenagers, activities, etc. The taps in the bathroom nearly came off the wall and inconvenient standing in the bathtub and having to hold the shower in your hand. Otherwise food was great! Lovely staff, and overall great location. Oh yes and 1 more remark, the music at the pool was really too loud during the day. Sometimes you just want to chill and relax on a relaxchair and read a book. Was impossible.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est largement salué comme chaleureux, attentionné et dévoué dans tous les services, de l'animation aux équipes du restaurant. Cependant, certains clients ont rencontré une réception ou un service administratif lent ou peu serviable, un personnel impoli au spa ou au bureau d'excursions, et des problèmes occasionnels d'enregistrement ou de carte de chambre.
Avis de voyageur à ce sujet
10
Wendy
11 mars 2025
·
A séjourné 7 nuits
From the moment we arrived at Eden Andalou we could not have felt MORE welcome. The reception staff were amazingly helpful and they changed our rooms immediately for us. ( as there was a slight mix up with room type) . The rooms are very spacious, spotlessly clean with enormous comfortable beds so we had no complaints at all. The rooms are cleaned daily, towels replaced and the bed linen linen changed at least twice a week. The food choices are excellent with loads of healthy Moroccan salads and plenty meat and fish choices in the evening. There is a lunchtime bbq every day too with plenty variety of other dishes to suit everyone pizza, pasta, tagines etc. The house wine and beer is also very good and plentiful. The service really was second to none on our 7 day visit. . Without exception every single member of staff was helpful and charming. Our breakfast and lunch waiter Ahmed was absolutely outstanding - he knew our names, what our coffee preferences were and where we preferred to sit and nothing was too much trouble for him, or indeed the bar staff too!
From the moment we arrived at Eden Andalou we could not have felt MORE welcome. The reception staff were amazingly helpful and they changed our rooms immediately for us. ( as there was a slight mix up with room type) . The rooms are very spacious, spotlessly clean with enormous comfortable beds so we had no complaints at all. The rooms are cleaned daily, towels replaced and the bed linen linen changed at least twice a week. The food choices are excellent with loads of healthy Moroccan salads and plenty meat and fish choices in the evening. There is a lunchtime bbq every day too with plenty variety of other dishes to suit everyone pizza, pasta, tagines etc. The house wine and beer is also very good and plentiful. The service really was second to none on our 7 day visit. . Without exception every single member of staff was helpful and charming. Our breakfast and lunch waiter Ahmed was absolutely outstanding - he knew our names, what our coffee preferences were and where we preferred to sit and nothing was too much trouble for him, or indeed the bar staff too!
10
Eloise
19 oct. 2025
·
A séjourné 9 nuits
Me & my partner have just come to the end of our 9 night stay in this hotel and all I have to say is we will be back! Easy check in & out. Facilities are always kept clean, including our room which was cleaned everyday & given fresh towels which we really liked. Food had a good variety to it. We enjoyed that there were activities you could join in throughout the day. Evening entertainment was good, animation team do their best to try keep it fun for all ages :) Lastly a massive shoutout to all the staff! You really cannot fault them, everyone we encountered were all very polite & helpful which made our stay even better. Ismail & a young lady in particular (so sorry I didn’t get your name) who work in the buffet restaurant were so good to us while dining! Making sure everything was okay & drinks were topped up (even remembered what we drank so we never need to say, drinks would just come over to us) - Small things like this made our stay so easy & enjoyable which is just what we wanted. Thank you for our stay, we had a brilliant time.
Me & my partner have just come to the end of our 9 night stay in this hotel and all I have to say is we will be back! Easy check in & out. Facilities are always kept clean, including our room which was cleaned everyday & given fresh towels which we really liked. Food had a good variety to it. We enjoyed that there were activities you could join in throughout the day. Evening entertainment was good, animation team do their best to try keep it fun for all ages :) Lastly a massive shoutout to all the staff! You really cannot fault them, everyone we encountered were all very polite & helpful which made our stay even better. Ismail & a young lady in particular (so sorry I didn’t get your name) who work in the buffet restaurant were so good to us while dining! Making sure everything was okay & drinks were topped up (even remembered what we drank so we never need to say, drinks would just come over to us) - Small things like this made our stay so easy & enjoyable which is just what we wanted. Thank you for our stay, we had a brilliant time.
10
Mona
11 janv. 2026
·
A séjourné 1 nuit
Wanted to mention a few of the staff we interacted with - everyone was nice but especially a shout out for Amine who is onsite entertainment team and the brilliant energy he brought. From dancing to archery lessons :) In the lounge we are welcomed by the gracious tea person - didn’t have the name but really wanted to say thank you for the hospitality. Similarly in Atlas restaurant- the very warm waiter who brought us Moroccon coffee and always had a chat with my son. Great food from chef and omelettes and other food cooked !
Wanted to mention a few of the staff we interacted with - everyone was nice but especially a shout out for Amine who is onsite entertainment team and the brilliant energy he brought. From dancing to archery lessons :) In the lounge we are welcomed by the gracious tea person - didn’t have the name but really wanted to say thank you for the hospitality. Similarly in Atlas restaurant- the very warm waiter who brought us Moroccon coffee and always had a chat with my son. Great food from chef and omelettes and other food cooked !
10
Hadj Sami
12 janv. 2026
·
A séjourné 2 nuits
Nous avons passé un excellent séjour à l’hôtel Eden Andalou Aqua Park à Marrakech. L’hôtel est très beau, propre et bien organisé. Le personnel est accueillant et toujours disponible. L’aqua park est vraiment top pour les petits comme pour les grands. Les chambres sont spacieuses et confortables, et la restauration est bonne avec un large choix. Un grand merci à Hind, la barmaid, toujours souriante et agréable. Merci également aux serveurs du restaurant : Mohsine, Younes, Fatimez Zahra et Tarik, très professionnels, très polis, courtois et toujours avec le sourire. Un clin d’œil aussi aux deux animateurs à l’entrée : le jeune homme à l’entrée de l’hôtel, habillé en tenue traditionnelle marocaine, qui sert le thé à la menthe, ainsi qu’à celui du restaurant, toujours chaleureux et souriants. Une belle touche d’accueil marocain dès l’arrivée. Hôtel exceptionnel du début jusqu’à la fin, avec une réception très professionnelle. Les femmes de ménage sont très gentilles et les chambres sont très bien entretenues. Nous repartons avec de très bons souvenirs. Je recommande vivement cet hôtel et j’y reviendrai avec plaisir. Très bon rapport qualité-prix. L’hôtel vaut largement ses 5 étoiles ⭐️⭐️⭐️⭐️⭐️, c’est du sérieux. Encore merci à tous. Je reviendrai, In shā Allah.
Nous avons passé un excellent séjour à l’hôtel Eden Andalou Aqua Park à Marrakech. L’hôtel est très beau, propre et bien organisé. Le personnel est accueillant et toujours disponible. L’aqua park est vraiment top pour les petits comme pour les grands. Les chambres sont spacieuses et confortables, et la restauration est bonne avec un large choix. Un grand merci à Hind, la barmaid, toujours souriante et agréable. Merci également aux serveurs du restaurant : Mohsine, Younes, Fatimez Zahra et Tarik, très professionnels, très polis, courtois et toujours avec le sourire. Un clin d’œil aussi aux deux animateurs à l’entrée : le jeune homme à l’entrée de l’hôtel, habillé en tenue traditionnelle marocaine, qui sert le thé à la menthe, ainsi qu’à celui du restaurant, toujours chaleureux et souriants. Une belle touche d’accueil marocain dès l’arrivée. Hôtel exceptionnel du début jusqu’à la fin, avec une réception très professionnelle. Les femmes de ménage sont très gentilles et les chambres sont très bien entretenues. Nous repartons avec de très bons souvenirs. Je recommande vivement cet hôtel et j’y reviendrai avec plaisir. Très bon rapport qualité-prix. L’hôtel vaut largement ses 5 étoiles ⭐️⭐️⭐️⭐️⭐️, c’est du sérieux. Encore merci à tous. Je reviendrai, In shā Allah.
10
Shazna
9 oct. 2025
·
A séjourné 3 nuits
We really enjoyed our stay here, the staff were very friendly and helpful. The hotel was very nice, the pools were amazing and we really enjoyed the food at the restaurant
We really enjoyed our stay here, the staff were very friendly and helpful. The hotel was very nice, the pools were amazing and we really enjoyed the food at the restaurant
4
Louise
9 sept. 2025
·
A séjourné 4 nuits
There were both pro's and con's to this hotel, overall i think it was over prized compared to the condition. Pro's: 1. Most of the waiters was awesome, very kind, polite and smiling. 2. House keeping (cleaning) was great. 3. Food and bar was good. 4. SPA workers was wonderful. 5. Young man serving tea was fantastic. Con's 1. The ATM was not working properly and the two male receptionist was very unfriendly and not very helpful. 2. The room was filled with ants and nothing was done about this. 3. The shampoo etc. looked like it was re-filled (used by other guest), which is fine and good for the environment, but should be informed about. 4. The bell-boy (man) was quiet aggressive and would not take a no for an answer, it was unpleasent. 5. I was looked out of my room as they cancelled my keycard before the actual check out time. 6. I asked about late check-out (for payment ofc), he didn't even check, just said no. It was the no which was the problem, it was how it was handle. I would not recommend this hotel, there are plenty other hotels closer to the center which you can get more for your money.
There were both pro's and con's to this hotel, overall i think it was over prized compared to the condition. Pro's: 1. Most of the waiters was awesome, very kind, polite and smiling. 2. House keeping (cleaning) was great. 3. Food and bar was good. 4. SPA workers was wonderful. 5. Young man serving tea was fantastic. Con's 1. The ATM was not working properly and the two male receptionist was very unfriendly and not very helpful. 2. The room was filled with ants and nothing was done about this. 3. The shampoo etc. looked like it was re-filled (used by other guest), which is fine and good for the environment, but should be informed about. 4. The bell-boy (man) was quiet aggressive and would not take a no for an answer, it was unpleasent. 5. I was looked out of my room as they cancelled my keycard before the actual check out time. 6. I asked about late check-out (for payment ofc), he didn't even check, just said no. It was the no which was the problem, it was how it was handle. I would not recommend this hotel, there are plenty other hotels closer to the center which you can get more for your money.
10
Dave
31 mars 2025
·
A séjourné 7 nuits
My wife and I had an excellent 7 night stay at Eden Andalou. The hotel truly is a wonderful oasis within easy reach to both the airport and the medina. The staff really do take time to make you feel welcome and go out of their way to provide first class survey. Cleanliness was top notch, rooms spacious and couldn't wish for anything more. Addressing some concerns that I have read in other views: Food - amazing! Lots of variety and all expertly prepared. If you cannot find something at every meal to suit your palette, you really do need to up your preparedness for culinary adventure! Drinks - above expectation! Ok, so you're not going to get Guiness, but the larger is cold and refreshing. The cocktail choices have hearty measures. My wife, who is a walking vat, says the wines are tasty and managed to make her fall over more than once! Pools - very clean and excellent to just hang out Staff - all polite, friendly and helpful. Make it a mission to try and get Peaky Blinders - the night security guard - to smile. It can be done! The sun in Morocco is very different to the British sun :-) So don't forget the sunscreen!
My wife and I had an excellent 7 night stay at Eden Andalou. The hotel truly is a wonderful oasis within easy reach to both the airport and the medina. The staff really do take time to make you feel welcome and go out of their way to provide first class survey. Cleanliness was top notch, rooms spacious and couldn't wish for anything more. Addressing some concerns that I have read in other views: Food - amazing! Lots of variety and all expertly prepared. If you cannot find something at every meal to suit your palette, you really do need to up your preparedness for culinary adventure! Drinks - above expectation! Ok, so you're not going to get Guiness, but the larger is cold and refreshing. The cocktail choices have hearty measures. My wife, who is a walking vat, says the wines are tasty and managed to make her fall over more than once! Pools - very clean and excellent to just hang out Staff - all polite, friendly and helpful. Make it a mission to try and get Peaky Blinders - the night security guard - to smile. It can be done! The sun in Morocco is very different to the British sun :-) So don't forget the sunscreen!
10
Joel
28 juil. 2025
·
A séjourné 3 nuits
The property made our honeymoon special by greeting us with rose petals and roses upon entry to our rooms at the Hotel. They accommodated us free of charge with early check in. Very friendly and helpful staff save and except the attendants at the “boutique” who were piggish with nasty attitudes. They ought to be changed or fired immediately as they brought down the general management and pleasantness of the otherwise perfect experience. Will recommend anyone to visit but stay away from the gift shop masking as a boutique with terrible staff and service.
The property made our honeymoon special by greeting us with rose petals and roses upon entry to our rooms at the Hotel. They accommodated us free of charge with early check in. Very friendly and helpful staff save and except the attendants at the “boutique” who were piggish with nasty attitudes. They ought to be changed or fired immediately as they brought down the general management and pleasantness of the otherwise perfect experience. Will recommend anyone to visit but stay away from the gift shop masking as a boutique with terrible staff and service.
6
Pabel
24 févr. 2025
·
A séjourné 3 nuits
The staff in the spa who works at the reception is very rude.Few people had encounters with her.Otherwise ok.
The staff in the spa who works at the reception is very rude.Few people had encounters with her.Otherwise ok.
10
Nuala
19 févr. 2026
·
A séjourné 5 nuits
We had a great stay here. Food was very good - good variety and large selection. Kids liked the water park. The staff and service was really comment worthy: the friendliest most helpful service we’ve experienced in a resort!
We had a great stay here. Food was very good - good variety and large selection. Kids liked the water park. The staff and service was really comment worthy: the friendliest most helpful service we’ve experienced in a resort!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situé en dehors du centre de Marrakech, l'hôtel est calme et se trouve à environ 15 à 20 minutes de l'aéroport et de la médina. Une navette gratuite facilite l'accès à la ville, mais il est recommandé de réserver à l'avance et il y a peu de choses accessibles à pied.
Avis de voyageur à ce sujet
10
Michael
24 juil. 2025
·
A séjourné 12 nuits
We were very fortunate to finally stay at Eden Andalou for 12 nights Jun/Jul after having to cancel our holiday in 2023 due to the earthquake. The location of the hotel only 9.5km from airport is perfect and only 10.5km to the centre of Marrakesh. We booked through Hotels.com and booked our flights directly with EasyJet. We emailed the hotel regarding room allocation and airport transfer and in all instances they were very responsive resulting in a very efficient transfer from airport and two rooms allocated to us which were next immediately adjacent. The hotel itself is lovely and well laid out and in our opinion is not 5 star but would rate it 4 star due to the finish & some areas could def do with some refurb and the carpet outside our room was torn and tatty and not a gd look. Everything was always so clean and the bed & pillows were so comfortable although our son didn’t like the additional bed which he found uncomfortable but just a little tlc is required and things like no hand drier in the ladies and no towels to dry your hands was little things that have ob been overlooked. What makes it 5*+ for us is the staff, who in the majority go above and beyond to make sure that you are treated like royalty and they are so hard working, attentive, friendly, helpful and are a credit to company. The other thing that makes this hotel stand out is the food and restaurant set up, first class and in all the holidays we have enjoyed, this hotel was outstanding with such a f
We were very fortunate to finally stay at Eden Andalou for 12 nights Jun/Jul after having to cancel our holiday in 2023 due to the earthquake. The location of the hotel only 9.5km from airport is perfect and only 10.5km to the centre of Marrakesh. We booked through Hotels.com and booked our flights directly with EasyJet. We emailed the hotel regarding room allocation and airport transfer and in all instances they were very responsive resulting in a very efficient transfer from airport and two rooms allocated to us which were next immediately adjacent. The hotel itself is lovely and well laid out and in our opinion is not 5 star but would rate it 4 star due to the finish & some areas could def do with some refurb and the carpet outside our room was torn and tatty and not a gd look. Everything was always so clean and the bed & pillows were so comfortable although our son didn’t like the additional bed which he found uncomfortable but just a little tlc is required and things like no hand drier in the ladies and no towels to dry your hands was little things that have ob been overlooked. What makes it 5*+ for us is the staff, who in the majority go above and beyond to make sure that you are treated like royalty and they are so hard working, attentive, friendly, helpful and are a credit to company. The other thing that makes this hotel stand out is the food and restaurant set up, first class and in all the holidays we have enjoyed, this hotel was outstanding with such a f
8
Sanaa
29 juin 2025
·
A séjourné 3 nuits
Very nice property gym was not open at time we were there. A bit far from city. Very busy limited parking spot inside the hotel Love the entertainment at night food was good
Very nice property gym was not open at time we were there. A bit far from city. Very busy limited parking spot inside the hotel Love the entertainment at night food was good
8
Jennifer
27 févr. 2025
·
A séjourné 3 nuits
Room was large and comfortable, food was decent and varied (the different patisseries for dessert were amazing!). One heated pool and one heated waterslides area meant its worth a visit even in the cooler months. Loads of kids in half term, they had a great time. Contact the hotel early to book into the special restaurant, there was no availability for us for the 3 nights we were there. We were also too slow booking the free shuttle into town so had to pay for a taxi.
Room was large and comfortable, food was decent and varied (the different patisseries for dessert were amazing!). One heated pool and one heated waterslides area meant its worth a visit even in the cooler months. Loads of kids in half term, they had a great time. Contact the hotel early to book into the special restaurant, there was no availability for us for the 3 nights we were there. We were also too slow booking the free shuttle into town so had to pay for a taxi.
10
SYEDUL
29 août 2024
·
A séjourné 6 nuits
Excellent hotel where the staff always happy to help. Food was very good and you'll find something for everyone. Entertainment was good and staff try their best. Water park is few minutes walk from hotel and is good and pretty quiet. 20 mins from the airport. Free pick up from the airport one-way.
Excellent hotel where the staff always happy to help. Food was very good and you'll find something for everyone. Entertainment was good and staff try their best. Water park is few minutes walk from hotel and is good and pretty quiet. 20 mins from the airport. Free pick up from the airport one-way.
8
nasima Akhtar
1 mars 2025
·
A séjourné 6 nuits
We enjoyed our stay at the hotel, its good if you want to lounge around and eat all day. We visited in February we had good weather in the week we stayed, so was surprised that the water in the pool was freezing. I was surprised at the limited pool space given the 5 star rating and the fact that the pool area was very basic looking. The hotel is located in a developing area, at the moment with limited surroundings as in not even a shop in walking distant, so you do have to commute. Its good that there is a shuttle available although availability can be limited. I like that there is 24 hour security at entrance. The room we stayed in was nice although it is showing signs of wear and tear especially in the bathroom. The buffets are ok, it does get repetitive. In terms of arranging excursions, you will be restricted as many online providers will not collect you from the hotel so you may have to pay extortionate fees for the hotel to arrange this. I hope the place improves as staff are friendly and makes you want tk return.
We enjoyed our stay at the hotel, its good if you want to lounge around and eat all day. We visited in February we had good weather in the week we stayed, so was surprised that the water in the pool was freezing. I was surprised at the limited pool space given the 5 star rating and the fact that the pool area was very basic looking. The hotel is located in a developing area, at the moment with limited surroundings as in not even a shop in walking distant, so you do have to commute. Its good that there is a shuttle available although availability can be limited. I like that there is 24 hour security at entrance. The room we stayed in was nice although it is showing signs of wear and tear especially in the bathroom. The buffets are ok, it does get repetitive. In terms of arranging excursions, you will be restricted as many online providers will not collect you from the hotel so you may have to pay extortionate fees for the hotel to arrange this. I hope the place improves as staff are friendly and makes you want tk return.
10
Phillip
7 nov. 2025
·
A séjourné 4 nuits
The pools and waterpark were great. One of the pools was heated which was good for one of the cooler days. The free shuttle bus into Marrakech was much appreciated, so we could do some sight-seeing. All of the staff were super friendly and looked after us.
The pools and waterpark were great. One of the pools was heated which was good for one of the cooler days. The free shuttle bus into Marrakech was much appreciated, so we could do some sight-seeing. All of the staff were super friendly and looked after us.
10
Sheedah
3 déc. 2024
·
A séjourné 6 nuits
A very peaceful retreat, away from the hustle and bustle of the town centre. There is a shuttle bus that takes us to and from the centre without extra charge which is very convenient. We enjoyed the aqua park, indoor jacuzzi & pool in addition to the spa facilities. lunch and dinner was delicious and varied. They had some tasty offerings. Breakfast was also great. Overall our experience was very positive and we left feeling invigorated. I highly recommend and would certainly stay again. Thalib at reception was very welcoming and friendly, we felt very cared for and looked after by the Eden staff. The view to the garden from our room was very picturesque and peaceful. Well done Eden !!
A very peaceful retreat, away from the hustle and bustle of the town centre. There is a shuttle bus that takes us to and from the centre without extra charge which is very convenient. We enjoyed the aqua park, indoor jacuzzi & pool in addition to the spa facilities. lunch and dinner was delicious and varied. They had some tasty offerings. Breakfast was also great. Overall our experience was very positive and we left feeling invigorated. I highly recommend and would certainly stay again. Thalib at reception was very welcoming and friendly, we felt very cared for and looked after by the Eden staff. The view to the garden from our room was very picturesque and peaceful. Well done Eden !!
8
Ifsa
6 juil. 2025
·
A séjourné 2 nuits
Lovely hotel. Staff all friendly. Around the hotel nothing to do.
Lovely hotel. Staff all friendly. Around the hotel nothing to do.
10
SYEDUL
29 août 2024
·
A séjourné 7 nuits
An amazing hotel where the staff are outstanding and always happy to help. Food was very good and you'll find something to suit your taste from local cuisines to grilled BBQ served outside. Entertainment was average but staff try their best. Water park is 5 minutes walk from rooms and is really good and quiet. 20 mins from the airport. Free pick up from the airport. They have plenty of staff during lunch and dinner which is very helpful. Highly recommended hotel.
An amazing hotel where the staff are outstanding and always happy to help. Food was very good and you'll find something to suit your taste from local cuisines to grilled BBQ served outside. Entertainment was average but staff try their best. Water park is 5 minutes walk from rooms and is really good and quiet. 20 mins from the airport. Free pick up from the airport. They have plenty of staff during lunch and dinner which is very helpful. Highly recommended hotel.
8
Martyn
8 avr. 2024
·
A séjourné 7 nuits
Overall great holiday for a mix of family time and exploring Marrakesh. The hotel was clean and had plenty to offer with great friendly staff. The tour office in the hotel offers plenty of options to explore the area either with a driver or a driver and guide so can adjust to your requirements. As a family we really enjoyed the food on offer which was a mix of traditional local dishes and other stuff like fresh pizza/pasta. Few points to note, the free airport transfer is pickup only, you have to pay for the return trip (about £20). To arrange the pickup I had to call the hotel to get an email address off them which cost me £12 as they did not supply on booking or answer the hotels.com message. The gym only opens at strange times ie from 10 in the morning so cannot use before breakfast or later in the day. There is no ice cream as part of all inclusive if your kids are expecting it. And to buy they are £5 each. Free shuttle to/from Marrakesh runs until about 8pm so if you go at night you have to make your own way back which is easy via taxi for about £20.
Overall great holiday for a mix of family time and exploring Marrakesh. The hotel was clean and had plenty to offer with great friendly staff. The tour office in the hotel offers plenty of options to explore the area either with a driver or a driver and guide so can adjust to your requirements. As a family we really enjoyed the food on offer which was a mix of traditional local dishes and other stuff like fresh pizza/pasta. Few points to note, the free airport transfer is pickup only, you have to pay for the return trip (about £20). To arrange the pickup I had to call the hotel to get an email address off them which cost me £12 as they did not supply on booking or answer the hotels.com message. The gym only opens at strange times ie from 10 in the morning so cannot use before breakfast or later in the day. There is no ice cream as part of all inclusive if your kids are expecting it. And to buy they are £5 each. Free shuttle to/from Marrakesh runs until about 8pm so if you go at night you have to make your own way back which is easy via taxi for about £20.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les buffets sont fréquemment loués pour leur variété et leur goût, avec des stations de préparation en direct et des grillades quotidiennes mentionnées dans plusieurs commentaires. Les critiques récurrentes soulignent des menus répétitifs, certains frais supplémentaires inclus dans la formule tout compris (par exemple, les glaces ou certaines boissons), et des incohérences occasionnelles, telles qu'une expérience à la carte moins satisfaisante.
Avis de voyageur à ce sujet
8
Rehana
1 juin 2025
·
A séjourné 7 nuits
Breakfast: No baked beans or hash browns. Drinks: Pina colada, had to pay extra. Evening entertainment: wasn't good.
Breakfast: No baked beans or hash browns. Drinks: Pina colada, had to pay extra. Evening entertainment: wasn't good.
10
Wendy
11 mars 2025
·
A séjourné 7 nuits
From the moment we arrived at Eden Andalou we could not have felt MORE welcome. The reception staff were amazingly helpful and they changed our rooms immediately for us. ( as there was a slight mix up with room type) . The rooms are very spacious, spotlessly clean with enormous comfortable beds so we had no complaints at all. The rooms are cleaned daily, towels replaced and the bed linen linen changed at least twice a week. The food choices are excellent with loads of healthy Moroccan salads and plenty meat and fish choices in the evening. There is a lunchtime bbq every day too with plenty variety of other dishes to suit everyone pizza, pasta, tagines etc. The house wine and beer is also very good and plentiful. The service really was second to none on our 7 day visit. . Without exception every single member of staff was helpful and charming. Our breakfast and lunch waiter Ahmed was absolutely outstanding - he knew our names, what our coffee preferences were and where we preferred to sit and nothing was too much trouble for him, or indeed the bar staff too!
From the moment we arrived at Eden Andalou we could not have felt MORE welcome. The reception staff were amazingly helpful and they changed our rooms immediately for us. ( as there was a slight mix up with room type) . The rooms are very spacious, spotlessly clean with enormous comfortable beds so we had no complaints at all. The rooms are cleaned daily, towels replaced and the bed linen linen changed at least twice a week. The food choices are excellent with loads of healthy Moroccan salads and plenty meat and fish choices in the evening. There is a lunchtime bbq every day too with plenty variety of other dishes to suit everyone pizza, pasta, tagines etc. The house wine and beer is also very good and plentiful. The service really was second to none on our 7 day visit. . Without exception every single member of staff was helpful and charming. Our breakfast and lunch waiter Ahmed was absolutely outstanding - he knew our names, what our coffee preferences were and where we preferred to sit and nothing was too much trouble for him, or indeed the bar staff too!
10
Eloise
19 oct. 2025
·
A séjourné 9 nuits
Me & my partner have just come to the end of our 9 night stay in this hotel and all I have to say is we will be back! Easy check in & out. Facilities are always kept clean, including our room which was cleaned everyday & given fresh towels which we really liked. Food had a good variety to it. We enjoyed that there were activities you could join in throughout the day. Evening entertainment was good, animation team do their best to try keep it fun for all ages :) Lastly a massive shoutout to all the staff! You really cannot fault them, everyone we encountered were all very polite & helpful which made our stay even better. Ismail & a young lady in particular (so sorry I didn’t get your name) who work in the buffet restaurant were so good to us while dining! Making sure everything was okay & drinks were topped up (even remembered what we drank so we never need to say, drinks would just come over to us) - Small things like this made our stay so easy & enjoyable which is just what we wanted. Thank you for our stay, we had a brilliant time.
Me & my partner have just come to the end of our 9 night stay in this hotel and all I have to say is we will be back! Easy check in & out. Facilities are always kept clean, including our room which was cleaned everyday & given fresh towels which we really liked. Food had a good variety to it. We enjoyed that there were activities you could join in throughout the day. Evening entertainment was good, animation team do their best to try keep it fun for all ages :) Lastly a massive shoutout to all the staff! You really cannot fault them, everyone we encountered were all very polite & helpful which made our stay even better. Ismail & a young lady in particular (so sorry I didn’t get your name) who work in the buffet restaurant were so good to us while dining! Making sure everything was okay & drinks were topped up (even remembered what we drank so we never need to say, drinks would just come over to us) - Small things like this made our stay so easy & enjoyable which is just what we wanted. Thank you for our stay, we had a brilliant time.
6
Shazia
18 août 2025
·
A séjourné 6 nuits
On arrival transportation for our transfer had not been confirme, this was sorted very swiftly, on arrival the concierge were polite and helpful, a representative called Bushra was very friendly and welcoming. Room was very big/spacious, had aircon. Downside to the room was there was no tea/coffee facilities in our room. The bathroom door was a bit catchy and I scraped my arm numerous times against a sharp handle. A bug bare for me was the room key switch for the electrics was rather low so my children kept playing with the keys. Cleaners sometimes don't get around to cleaning your room till late in the afternoon. We had all inclusive when it came to our board basis however, drinks are served by the waiters ( water/milk/ bottled 7up/Pepsi/ apple juice ) you have to ask for refills.Humza was exceptionally good and new what we would ask for on every sitting. We did tip him a few times. Food can get a bit boring as its mainly the same dishes being served, maybe 1/2 dishes may be different at dinner time. There wasn't much variety with desserts either and ice cream was not readily available all the time which was annoying as the children would want ice cream at lunch and dinner but they only served it at lunch time. Food is served up until around 22:30 and drinks until 2300. I loved having fresh omelettes, pancakes and spaghetti bolenaise. Waterpark was good. If your travelling with young children you are not allowed to go down the waterslide with them which I found strange.
On arrival transportation for our transfer had not been confirme, this was sorted very swiftly, on arrival the concierge were polite and helpful, a representative called Bushra was very friendly and welcoming. Room was very big/spacious, had aircon. Downside to the room was there was no tea/coffee facilities in our room. The bathroom door was a bit catchy and I scraped my arm numerous times against a sharp handle. A bug bare for me was the room key switch for the electrics was rather low so my children kept playing with the keys. Cleaners sometimes don't get around to cleaning your room till late in the afternoon. We had all inclusive when it came to our board basis however, drinks are served by the waiters ( water/milk/ bottled 7up/Pepsi/ apple juice ) you have to ask for refills.Humza was exceptionally good and new what we would ask for on every sitting. We did tip him a few times. Food can get a bit boring as its mainly the same dishes being served, maybe 1/2 dishes may be different at dinner time. There wasn't much variety with desserts either and ice cream was not readily available all the time which was annoying as the children would want ice cream at lunch and dinner but they only served it at lunch time. Food is served up until around 22:30 and drinks until 2300. I loved having fresh omelettes, pancakes and spaghetti bolenaise. Waterpark was good. If your travelling with young children you are not allowed to go down the waterslide with them which I found strange.
10
Hadj Sami
12 janv. 2026
·
A séjourné 2 nuits
Nous avons passé un excellent séjour à l’hôtel Eden Andalou Aqua Park à Marrakech. L’hôtel est très beau, propre et bien organisé. Le personnel est accueillant et toujours disponible. L’aqua park est vraiment top pour les petits comme pour les grands. Les chambres sont spacieuses et confortables, et la restauration est bonne avec un large choix. Un grand merci à Hind, la barmaid, toujours souriante et agréable. Merci également aux serveurs du restaurant : Mohsine, Younes, Fatimez Zahra et Tarik, très professionnels, très polis, courtois et toujours avec le sourire. Un clin d’œil aussi aux deux animateurs à l’entrée : le jeune homme à l’entrée de l’hôtel, habillé en tenue traditionnelle marocaine, qui sert le thé à la menthe, ainsi qu’à celui du restaurant, toujours chaleureux et souriants. Une belle touche d’accueil marocain dès l’arrivée. Hôtel exceptionnel du début jusqu’à la fin, avec une réception très professionnelle. Les femmes de ménage sont très gentilles et les chambres sont très bien entretenues. Nous repartons avec de très bons souvenirs. Je recommande vivement cet hôtel et j’y reviendrai avec plaisir. Très bon rapport qualité-prix. L’hôtel vaut largement ses 5 étoiles ⭐️⭐️⭐️⭐️⭐️, c’est du sérieux. Encore merci à tous. Je reviendrai, In shā Allah.
Nous avons passé un excellent séjour à l’hôtel Eden Andalou Aqua Park à Marrakech. L’hôtel est très beau, propre et bien organisé. Le personnel est accueillant et toujours disponible. L’aqua park est vraiment top pour les petits comme pour les grands. Les chambres sont spacieuses et confortables, et la restauration est bonne avec un large choix. Un grand merci à Hind, la barmaid, toujours souriante et agréable. Merci également aux serveurs du restaurant : Mohsine, Younes, Fatimez Zahra et Tarik, très professionnels, très polis, courtois et toujours avec le sourire. Un clin d’œil aussi aux deux animateurs à l’entrée : le jeune homme à l’entrée de l’hôtel, habillé en tenue traditionnelle marocaine, qui sert le thé à la menthe, ainsi qu’à celui du restaurant, toujours chaleureux et souriants. Une belle touche d’accueil marocain dès l’arrivée. Hôtel exceptionnel du début jusqu’à la fin, avec une réception très professionnelle. Les femmes de ménage sont très gentilles et les chambres sont très bien entretenues. Nous repartons avec de très bons souvenirs. Je recommande vivement cet hôtel et j’y reviendrai avec plaisir. Très bon rapport qualité-prix. L’hôtel vaut largement ses 5 étoiles ⭐️⭐️⭐️⭐️⭐️, c’est du sérieux. Encore merci à tous. Je reviendrai, In shā Allah.
10
Simon
23 févr. 2025
·
A séjourné 7 nuits
Family of 4 including 6 and 9 year old girls. My thoughts: 1. Previous reviews about the hotel needing some updating are now out of date. It’s in very good condition following what looks like recent and ongoing refurbishments. 2. There are a LOT of staff and so always well looked after. Nearly all very nice, kind, helpful and friendly. Only exception is the booking office who weren’t great and at one point had a tether loud shouting saga (not sure what it was about). Rest were great and I’d rate highly. 3. Main restaurant (Atlas) was very good. Great choice of food for all ages and tasty. Normally had an extra bbq section most lunchtimes / dinners as well. Fez restaurant (where you normally get on free sitting a week) was actually a lot worse - food wasn’t great and some of it cold. 4. Entertainment was good. Fun nightly shows and ongoing activities for kids and adults alike. 5. Swimming pools. We went during February half term so conditions were never going to be wonderful but the smaller pool was nicely heated (great to stay in, harder to get out!). No one used the bigger pool as not heated but looks beautiful for the hotter months. 6. Water park was great. Again, felt like it had been through a recent renovation. About 8 slides were heated which helped during the cold period we were there. During hotter periods it would be even better. 7. Location - it’s about 15 mins to the airport and 20 minute cab into town that costs about 150 dirham. Overall rate it highly
Family of 4 including 6 and 9 year old girls. My thoughts: 1. Previous reviews about the hotel needing some updating are now out of date. It’s in very good condition following what looks like recent and ongoing refurbishments. 2. There are a LOT of staff and so always well looked after. Nearly all very nice, kind, helpful and friendly. Only exception is the booking office who weren’t great and at one point had a tether loud shouting saga (not sure what it was about). Rest were great and I’d rate highly. 3. Main restaurant (Atlas) was very good. Great choice of food for all ages and tasty. Normally had an extra bbq section most lunchtimes / dinners as well. Fez restaurant (where you normally get on free sitting a week) was actually a lot worse - food wasn’t great and some of it cold. 4. Entertainment was good. Fun nightly shows and ongoing activities for kids and adults alike. 5. Swimming pools. We went during February half term so conditions were never going to be wonderful but the smaller pool was nicely heated (great to stay in, harder to get out!). No one used the bigger pool as not heated but looks beautiful for the hotter months. 6. Water park was great. Again, felt like it had been through a recent renovation. About 8 slides were heated which helped during the cold period we were there. During hotter periods it would be even better. 7. Location - it’s about 15 mins to the airport and 20 minute cab into town that costs about 150 dirham. Overall rate it highly
8
Guruprasad
5 nov. 2024
·
A séjourné 5 nuits
Decent resort. Food was very repetitive and meat was not very good quality. The staff were fantastic though.
Decent resort. Food was very repetitive and meat was not very good quality. The staff were fantastic though.
10
Simon
13 nov. 2025
·
A séjourné 9 nuits
Das Essen war absolut Top wirklich sehr lecker und immer heiß.. Der Außen Pool ist angenehm warm und die Zimmer sind auch sehr schön.. es gibt viele TV Sender in allen möglichen Sprachen. Negativ war das der Aqua Park nicht beheizt wird und sehr kalt ist und das es im all inklusive Programm kein Eis für die Kinder gibt.
Das Essen war absolut Top wirklich sehr lecker und immer heiß.. Der Außen Pool ist angenehm warm und die Zimmer sind auch sehr schön.. es gibt viele TV Sender in allen möglichen Sprachen. Negativ war das der Aqua Park nicht beheizt wird und sehr kalt ist und das es im all inklusive Programm kein Eis für die Kinder gibt.
10
Juliana
3 oct. 2024
·
A séjourné 5 nuits
We had a fantastic time at the Eden Andalou hotel. The food was excellent, offering a wide variety of options to suit all tastes. The staff were incredibly friendly, polite, and always willing to help, which made our stay even better. The entertainment was fun and added a lively atmosphere to the evenings. Overall, we were very impressed and will definitely return, recommending it to friends and family as well.
We had a fantastic time at the Eden Andalou hotel. The food was excellent, offering a wide variety of options to suit all tastes. The staff were incredibly friendly, polite, and always willing to help, which made our stay even better. The entertainment was fun and added a lively atmosphere to the evenings. Overall, we were very impressed and will definitely return, recommending it to friends and family as well.
10
Nuala
19 févr. 2026
·
A séjourné 5 nuits
We had a great stay here. Food was very good - good variety and large selection. Kids liked the water park. The staff and service was really comment worthy: the friendliest most helpful service we’ve experienced in a resort!
We had a great stay here. Food was very good - good variety and large selection. Kids liked the water park. The staff and service was really comment worthy: the friendliest most helpful service we’ve experienced in a resort!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
8
Julien
30 avr. 2026
·
A séjourné 6 nuits
L’hôtel en lui même est bien , l’environnement est actuellement beaucoup en construction
L’hôtel en lui même est bien , l’environnement est actuellement beaucoup en construction
10
Zakarya
22 mars 2026
·
A séjourné 1 nuit
Agréable
Agréable
8
Florent
7 mars 2026
·
A séjourné 7 nuits
Hôtel agréable, chambres spacieuses (en mars 2026 certaines commencent à être rénovées et seront certainement encore mieux qu’actuellement. On regrette simplement que dans leurs configuration actuelle, il n’y ait pas de prise proche du lit pour recharger son téléphone). L’hôtel propose des excursions, mais vous pourrez facilement trouver les mêmes sur internet pour deux fois moins cher. L’offre de restauration est correcte. Seul bémol : pour les plats chauds au déjeuner et au dîner, vous ne pouvez pas vous servir tout seul et on vous sert le minimum. Si vous osez demander un peu plus, on vous fera comprendre que vous êtes enquiquinant.
Hôtel agréable, chambres spacieuses (en mars 2026 certaines commencent à être rénovées et seront certainement encore mieux qu’actuellement. On regrette simplement que dans leurs configuration actuelle, il n’y ait pas de prise proche du lit pour recharger son téléphone). L’hôtel propose des excursions, mais vous pourrez facilement trouver les mêmes sur internet pour deux fois moins cher. L’offre de restauration est correcte. Seul bémol : pour les plats chauds au déjeuner et au dîner, vous ne pouvez pas vous servir tout seul et on vous sert le minimum. Si vous osez demander un peu plus, on vous fera comprendre que vous êtes enquiquinant.
8
Johan
13 févr. 2026
·
A séjourné 4 nuits
Chambre, personnels, équipements au top
Chambre, personnels, équipements au top
10
Sheila
30 janv. 2026
·
A séjourné 14 nuits
Le equipe de l'hotel etait supet
Le equipe de l'hotel etait supet
Politiques de l’établissement
Arrivée
Départ
Arrivée à partir de 15:00
Avant 12:00
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Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-19: NO DATA
- 2026-09-20: 234.30351014941408USD
- 2026-09-21: 231.13530444189453USD
- 2026-09-22: 230.13543552441408USD
- 2026-09-23: 233.55785410546875USD
- 2026-09-24: 269.9617860532227USD
- 2026-09-25: 253.8846313491211USD
- 2026-09-26: 234.3981323696289USD
- 2026-09-27: 236.58960331982422USD
- 2026-09-28: 230.82385204785157USD
- 2026-09-29: 230.82385204785157USD
- 2026-09-30: 230.82385204785157USD
- 2026-10-01: 240.47393396533204USD
- 2026-10-02: 240.47393396533204USD
- 2026-10-03: 235.26527780615234USD
- 2026-10-04: 232.13661048144533USD
- 2026-10-05: 248.26609745996095USD
- 2026-10-06: 246.60387300097656USD
- 2026-10-07: 244.1601696015625USD
- 2026-10-08: 276.91297024853515USD
- 2026-10-09: 268.1879042197266USD
- 2026-10-10: 265.54573776757815USD
- 2026-10-11: 246.60387300097656USD
- 2026-10-12: 250.84625735253908USD
- 2026-10-13: 250.84625735253908USD
- 2026-10-14: 250.84625735253908USD
- 2026-10-15: 248.32812154541017USD
- 2026-10-16: 250.84625735253908USD
- 2026-10-17: 315.0486342910156USD
- 2026-10-18: 365.98980959277344USD
- 2026-10-19: 400.74646665625USD
- 2026-10-20: 407.2396645839844USD
- 2026-10-21: 436.5062349248047USD
- 2026-10-22: 410.6741409697266USD
- 2026-10-23: 410.6741409697266USD
- 2026-10-24: 413.9918248984375USD
- 2026-10-25: 410.6741409697266USD
- 2026-10-26: 417.9251579013672USD
- 2026-10-27: 439.5205458896485USD
- 2026-10-28: 420.3673891269531USD
- 2026-10-29: 322.4401737197266USD
- 2026-10-30: 277.57217113183594USD
- 2026-10-31: 234.13780296435547USD
- 2026-11-01: 202.19780000341797USD
- 2026-11-02: 202.19780000341797USD
- 2026-11-03: 204.07811649951174USD
- 2026-11-04: 204.91019265234377USD
- 2026-11-05: 204.91019265234377USD
- 2026-11-06: 200.29589162451174USD
- 2026-11-07: 200.84701041259765USD
- 2026-11-08: 201.39814672656252USD
- 2026-11-09: 200.29589162451174USD
- 2026-11-10: 204.91019265234377USD
- 2026-11-11: 202.19780000341797USD
- 2026-11-12: 202.47877489404297USD
- 2026-11-13: 201.7007135USD
- 2026-11-14: 200.29589162451174USD
- 2026-11-15: 193.99586393408202USD
- 2026-11-16: 202.47877489404297USD
- 2026-11-17: 195.1196408154297USD
- 2026-11-18: 192.53692214453125USD
- 2026-11-19: 190.73226486767578USD
Équipements populaires
Parking
Restaurant
Piscine
Salle de sport/Gym
Centre d'affaires
Internet haut débit
Services
Centre d'affaires
Concierge
Organisation d'excursions
Ascenseur
Réception ouverte 24h/24
Nettoyage à sec
Baby-sitting/Services pour enfants
Service de change
Personnel multilingue
Coffre-fort
Distributeur automatique de billets
Service de réveil
Salles de réunion
Blanchisserie
Magasins
Service de billetterie
Consigne à bagage
Zone fumeurs
Boutiques dans l'hôtel
Magasin de souvenirs/Cadeaux
Formalités d'arrivée/Départ express
Parking
Parking
Navette aéroport
Parking gratuit
Connexion Internet
Internet haut débit
Wi-fi gratuit
Général
Restaurant
Salon de massage/Beauté
Climatisation
Sauna
Mini bar
TV par câble/Satellite
Sèche-cheveux
Télévision
Salon
Jacuzzi
Massage
Spa et centre de bien-être
Bain de vapeur
Club pour enfants
Activités
Salle de sport/Gym
Piscine
Jardin
Activités nautiques
Billard
Fléchettes
Aire de jeux
Piscine pour enfants
Piscine extérieure
Jeux disponibles