Eden Andalou Suites, Aquapark & Spa All Inclusive
US$ 234
/ noite
Média para setembro
Preços para Eden Andalou Suites, Aquapark & Spa All Inclusive
Selecione datas para ver preços e disponibilidade
US$ 234
/ noite
Média para setembro
Média de preços por mês
Em Eden Andalou Suites, Aquapark & Spa All Inclusive, a diária custa em média US$ 158 no mês mais barato (janeiro) e US$ 519 no mês mais caro (novembro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 158 |
| fevereiro | US$ 175 |
| março | US$ 198 |
| abril | US$ 283 |
| maio | US$ 244 |
| junho | US$ 220 |
| julho | US$ 284 |
| agosto | US$ 336 |
| setembro | US$ 234 |
| outubro | US$ 274 |
| novembro | US$ 519 |
| dezembro | US$ 340 |
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set. · US$ 234
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Mais caro: novembro (aprox. US$ 519)
Mais barato: janeiro (aprox. US$ 158)
Sobre esta propriedade
Experience luxury at this all-inclusive hotel with 3 outdoor pools, a water park, and a full-service spa in Marrakech.
Localização
O hotel localiza-se a poucos minutos de Marraquexe, na estrada para a barragem de Lalla Takerkouste. Encontra-se numa área muita calma e tranquila, a poucos quilómetros do parque aquático Oisiria. A cerca de 20 minutos de viagem encontram-se estabelecimentos comerciais, restaurantes e clubes nocturnos. A Praça Djemaa el Fna e a Medina em Marraquexe alcançam-se em cerca de 15 minutos de viagem. A estaçao central de comboios fica a cerca de 18 minutos de viagem. Os hóspedes encontrara
Estacionamento
Restaurante
Piscina
Sala de ginástica/Academia
Centro de negócios
Internet de alta velocidade
Opções de quarto
5
Quarto Familiar Deluxe
Detalhes do quarto
Suite Familiar Standard (Vista Piscina)
4
Quarto Grande
Detalhes do quarto
4
Family Deluxe Double Room with Sofa Bed
Detalhes do quarto
Suite Twin Standard (Vista Piscina)
Junior Suite
15
Suite Real
Detalhes do quarto
4
Family Double Room with Sofa Bed and Poolside
Detalhes do quarto
2
Classic Queen Suite with Sofa Bed and Poolside View
Detalhes do quarto
Suite Standard (Vista Piscina)
Suite Ambassador com Cama Extra
Habitación Doble De Lujo a Lado De Piscina
Suite Familiar Standard Com Cama Extra E Vista Para Piscina
9
Suite
Detalhes do quarto
7
Quarto Duplo Deluxe Junto À Piscina
Detalhes do quarto
Privilege Room
Quadruple Deluxe
7
Quarto Grand Com Vista Para O Resort
Detalhes do quarto
Suíte Tripla Standard
7
Poolside Double Deluxe Room with Sofa Bed
Detalhes do quarto
Presidential Suite
Room Deluxe
Room Deluxe Capacity 4
3
Classic Suite, 1 Queen Bed with Sofa Bed , 1 Queen Bed and 1 Double Sofa Bed
Detalhes do quarto
Ambassador Room
6
Quarto Familiar Deluxe Com Vista Jardim
Detalhes do quarto
Suite Ambassador
Detalhes do quarto
Suite Standard Com Cama Extra E Vista Para Piscina
3
Quarto Gran Deluxe
Detalhes do quarto
Standard Double Or Twin Suite (Pool View)
10
Luxo Vista Jardim
Detalhes do quarto
6
Quarto Duplo Deluxe (Vista Piscina ou Jardim)
Detalhes do quarto
Suite Twin Privilégio
Suite Quádrupla Standard
6
Deluxe Family 1 Double Bed with Sofabed Guestroom, Garden View
Detalhes do quarto
7
Poolside Double Deluxe Room with Sofa Bed (1 Double Bed and 1 Sofa Bed)
Detalhes do quarto
Suite Twin Standard Com Cama Extra
3
Suite Clássica
Detalhes do quarto
Suite Familiar Twin Standard
Suite Familiar Standard com Cama Extra
4
Quarto Duplo Familiar Standard
Detalhes do quarto
5
Privilege Suite with Extra Bed
Detalhes do quarto
1
Quarto Deluxe Junto À Piscina
Detalhes do quarto
8
Deluxe Double Room with Two Sofa Beds and Balcony
Detalhes do quarto
Grand Deluxe Queen Room with Sofa Bed (1 Sofa Bed and 1 Large Bed)
Suíte Standard Individual
Quarto Familiar Deluxe Com Vista Piscina
4
Quarto
Detalhes do quarto
Privilege Single Suite
4
Quarto Individual Deluxe
Detalhes do quarto
4
Quarto Familiar Junto À Piscina
Detalhes do quarto
4
Quarto Familiar Standard
Detalhes do quarto
3
Suite Clássica com Sofá
Detalhes do quarto
14
Quarto Familiar Duplo Junto À Piscina
Detalhes do quarto
4
Quarto Deluxe
Detalhes do quarto
Standard Twin Suite
3
Grand Deluxe Queen Room with Sofa Bed
Detalhes do quarto
Poolside Double Suite
Standard Room (Pool View)
5 Bedroom Standard House
1
Singleuse Deluxe Room (Poolside)
Detalhes do quarto
7
Deluxe Room, 1 Double Bed, Poolside
Detalhes do quarto
1
Suíte Privilege
Detalhes do quarto
suite - com vista lateral para piscina
Standard Single Suite (Pool View)
Suite Standard com Cama Extra
1
Quarto Individual Grand Deluxe
Detalhes do quarto
Family Room, 1 Double Bed, Poolside
Suite Familiar Standard
Double Or Twin Deluxe Two Beds
Classic Suite, 1 Queen Bed with Sofa Bed (1 Queen Bed and 1 Double Sofa Bed)
Superior Suite
Standard King Suite
Family Deluxe Double Room with Sofa Bed (1 Double Bed and 1 Sofa Bed)
Family Double Room with Sofa Bed and Poolside (1 Double Bed and 1 Sofa Bed)
Classic Queen Suite with Sofa Bed and Poolside View (1 Sofa Bed and 1 Large Bed)
Standard Queen Suite
1
Pool Side Suite
Detalhes do quarto
Deluxe Double Room with Two Sofa Beds and Balcony (1 Double Bed and 1 Sofa Bed)
Standard Twin Family Suite (Pool View)
Ambassador Queen Suite
Family Pool Side Suite
Detalhes do quarto
Standard Twin Room
Standard Double Or Twin Family Suite
Standard Double Or Twin Family Suite with Sofa
1
Quarto Familiar
Detalhes do quarto
Poolside Twin Suite
Standard Double Or Twin Suite
13
Suite Familiar
Detalhes do quarto
Privilege Double Suite
Suite Junto À Piscina
Grand Room, 1 Double Bed, Resort View
13
Standard Double Suite
Detalhes do quarto
9
Privilege Double Or Twin Suite
Detalhes do quarto
Prestige Suite
Suite Queen Real
Avaliações dos hóspedes sobre Eden Andalou Suites, Aquapark & Spa All Inclusive
8.9
Fabuloso
Com base em 2.647 avaliações verificadas
Quem se hospeda aqui?
Negócios
2%
Casal
26%
Famílias
51%
Grupos
18%
Viajantes individuais
1%
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
No Eden Andalou Aquapark & Spa, os hóspedes frequentemente destacam a simpatia da equipe, quartos espaçosos, um parque aquático e piscinas voltados para a família e uma grande variedade de opções no buffet, além de uma localização tranquila, um pouco afastada da cidade, facilitada por um serviço de transfer gratuito para Marrakech.
Leia maisIsso foi útil?
Opinião dos hóspedes
No Eden Andalou Aquapark & Spa, os hóspedes frequentemente destacam a simpatia da equipe, quartos espaçosos, um parque aquático e piscinas voltados para a família e uma grande variedade de opções no buffet, além de uma localização tranquila, um pouco afastada da cidade, facilitada por um serviço de transfer gratuito para Marrakech.
As desvantagens comuns incluem algumas áreas desatualizadas, toboáguas frios ou parcialmente aquecidos e cobranças extras no sistema all inclusive (por exemplo, sorvete ou piscina coberta), com entretenimento e atividades noturnas mais adequados para famílias do que para casais ou adolescentes. Os quartos são geralmente grandes e confortáveis, mas alguns relatam problemas de manutenção, ventilação ou ar condicionado barulhento e Wi-Fi instável. No geral, espere um resort animado e voltado para famílias, com bom atendimento e custo-benefício, mas com algumas inconsistências.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
Várias avaliações elogiam as piscinas, o grande parque aquático, as atividades diárias e os shows noturnos, bem como o serviço de transfer gratuito para Marrakech e um spa que muitos apreciaram. As desvantagens recorrentes incluem toboáguas frios ou parcialmente aquecidos, algumas áreas desatualizadas e cobranças extras pela piscina coberta; a academia estava fechada ou com acesso limitado durante algumas estadias.
Avaliações dos hóspedes relacionadas
8
RIDA
22 de out. de 2025
·
Hospedou-se por 2 noites
Je suis très satisfaite de mon séjour dans cet hôtel ! Le personnel est top, souriant et à l’écoute. La nourriture est bonne, même si petit bémol pour un all inclusive : on ne se sert pas soi-même et on a parfois l’impression d’être un peu surveillé sur les portions. L’aquapark et les piscines sont super, parfaits pour passer de bons moments en famille. Seul regret : deux toboggans aquatiques dans l’espace enfants ne fonctionnaient pas, c’est dommage. J’espère que cela sera réparé pour notre prochain séjour, car le reste des installations est vraiment agréable. Les chambres sont propres, bien entretenues et confortables. Dans l’ensemble, j’ai passé un excellent séjour. Je reviendrai avec plaisir et je recommande cet hôtel !
Je suis très satisfaite de mon séjour dans cet hôtel ! Le personnel est top, souriant et à l’écoute. La nourriture est bonne, même si petit bémol pour un all inclusive : on ne se sert pas soi-même et on a parfois l’impression d’être un peu surveillé sur les portions. L’aquapark et les piscines sont super, parfaits pour passer de bons moments en famille. Seul regret : deux toboggans aquatiques dans l’espace enfants ne fonctionnaient pas, c’est dommage. J’espère que cela sera réparé pour notre prochain séjour, car le reste des installations est vraiment agréable. Les chambres sont propres, bien entretenues et confortables. Dans l’ensemble, j’ai passé un excellent séjour. Je reviendrai avec plaisir et je recommande cet hôtel !
8
Sanaa
29 de jun. de 2025
·
Hospedou-se por 3 noites
Very nice property gym was not open at time we were there. A bit far from city. Very busy limited parking spot inside the hotel Love the entertainment at night food was good
Very nice property gym was not open at time we were there. A bit far from city. Very busy limited parking spot inside the hotel Love the entertainment at night food was good
10
gilbert
27 de out. de 2025
·
Hospedou-se por 4 noites
Premier séjour en famille. L’hôtel est incroyablement propre. Le personnel est aux petits soins ils son géniaux. Les piscines de l’hôtel sont refaites à neuf donc très bien. Le parc aquatique est très sécurisé et surveillé donc top pour les familles nombreuses comme nous. Nous avons essayé le spa avec un hamam tout à fait superbe. Nous revenons de se séjour avec des images et des souvenirs incroyables de se beau pays.
Premier séjour en famille. L’hôtel est incroyablement propre. Le personnel est aux petits soins ils son géniaux. Les piscines de l’hôtel sont refaites à neuf donc très bien. Le parc aquatique est très sécurisé et surveillé donc top pour les familles nombreuses comme nous. Nous avons essayé le spa avec un hamam tout à fait superbe. Nous revenons de se séjour avec des images et des souvenirs incroyables de se beau pays.
10
Willy
27 de out. de 2025
·
Hospedou-se por 5 noites
Les chambres sont très propres et d'une très grande superficie. Le personnel au restaurant est très gentil, souriant, le chef est chaleureux, les serveuses et serveurs extrêmement aimables, un grand merci à Taoufik et à Amed. Les barmans ont toujours le sourire. Beaucoup d'activités et plein d'excursions. Le massage ainsi que le hammam étaient prodigieux. C'était une très belle expérience.
Les chambres sont très propres et d'une très grande superficie. Le personnel au restaurant est très gentil, souriant, le chef est chaleureux, les serveuses et serveurs extrêmement aimables, un grand merci à Taoufik et à Amed. Les barmans ont toujours le sourire. Beaucoup d'activités et plein d'excursions. Le massage ainsi que le hammam étaient prodigieux. C'était une très belle expérience.
8
Susan
19 de out. de 2025
·
Hospedou-se por 7 noites
Very friendly staff, good food choice and lovely outdoor facilities. Water park area could benefit from some upgrading.
Very friendly staff, good food choice and lovely outdoor facilities. Water park area could benefit from some upgrading.
8
Lylian
26 de abr. de 2025
·
Hospedou-se por 4 noites
Séjour très agréable. Le personnel très attentionné et réactif. Service de navette gratuite pour aller dans le centre c'est très bien. Dommage qu'il n'y ait qu'une seule piscine chauffée (prise d'assaut par les familles et leurs enfants)
Séjour très agréable. Le personnel très attentionné et réactif. Service de navette gratuite pour aller dans le centre c'est très bien. Dommage qu'il n'y ait qu'une seule piscine chauffée (prise d'assaut par les familles et leurs enfants)
10
Diane
23 de dez. de 2022
·
Hospedou-se por 19.348 noites
Great location just 15 minutes from the airport, close to get transfer into town, or other site seeing places. The water park was a win for the kids! Food was outstanding every day. Good gym facilities and excellent massages on offer. Staff were brilliant- especially Raf, Mousse, Hind, Simo to name a few. Beds were super comfortable and rooms were large. Some quieter rooms some closer and busier which we chose to be close to the pool side. Excellent all around
Great location just 15 minutes from the airport, close to get transfer into town, or other site seeing places. The water park was a win for the kids! Food was outstanding every day. Good gym facilities and excellent massages on offer. Staff were brilliant- especially Raf, Mousse, Hind, Simo to name a few. Beds were super comfortable and rooms were large. Some quieter rooms some closer and busier which we chose to be close to the pool side. Excellent all around
10
Phillip
7 de nov. de 2025
·
Hospedou-se por 4 noites
The pools and waterpark were great. One of the pools was heated which was good for one of the cooler days. The free shuttle bus into Marrakech was much appreciated, so we could do some sight-seeing. All of the staff were super friendly and looked after us.
The pools and waterpark were great. One of the pools was heated which was good for one of the cooler days. The free shuttle bus into Marrakech was much appreciated, so we could do some sight-seeing. All of the staff were super friendly and looked after us.
10
Sheedah
3 de dez. de 2024
·
Hospedou-se por 6 noites
A very peaceful retreat, away from the hustle and bustle of the town centre. There is a shuttle bus that takes us to and from the centre without extra charge which is very convenient. We enjoyed the aqua park, indoor jacuzzi & pool in addition to the spa facilities. lunch and dinner was delicious and varied. They had some tasty offerings. Breakfast was also great. Overall our experience was very positive and we left feeling invigorated. I highly recommend and would certainly stay again. Thalib at reception was very welcoming and friendly, we felt very cared for and looked after by the Eden staff. The view to the garden from our room was very picturesque and peaceful. Well done Eden !!
A very peaceful retreat, away from the hustle and bustle of the town centre. There is a shuttle bus that takes us to and from the centre without extra charge which is very convenient. We enjoyed the aqua park, indoor jacuzzi & pool in addition to the spa facilities. lunch and dinner was delicious and varied. They had some tasty offerings. Breakfast was also great. Overall our experience was very positive and we left feeling invigorated. I highly recommend and would certainly stay again. Thalib at reception was very welcoming and friendly, we felt very cared for and looked after by the Eden staff. The view to the garden from our room was very picturesque and peaceful. Well done Eden !!
10
Simon
13 de nov. de 2025
·
Hospedou-se por 9 noites
Das Essen war absolut Top wirklich sehr lecker und immer heiß.. Der Außen Pool ist angenehm warm und die Zimmer sind auch sehr schön.. es gibt viele TV Sender in allen möglichen Sprachen. Negativ war das der Aqua Park nicht beheizt wird und sehr kalt ist und das es im all inklusive Programm kein Eis für die Kinder gibt.
Das Essen war absolut Top wirklich sehr lecker und immer heiß.. Der Außen Pool ist angenehm warm und die Zimmer sind auch sehr schön.. es gibt viele TV Sender in allen möglichen Sprachen. Negativ war das der Aqua Park nicht beheizt wird und sehr kalt ist und das es im all inklusive Programm kein Eis für die Kinder gibt.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
Muitos hóspedes descrevem o hotel e os quartos como muito limpos e bem conservados. No entanto, alguns relatam formigas nos quartos, serviço de limpeza atrasado ou inconsistente e áreas mostrando sinais de desgaste.
Avaliações dos hóspedes relacionadas
10
Michael
24 de jul. de 2025
·
Hospedou-se por 12 noites
We were very fortunate to finally stay at Eden Andalou for 12 nights Jun/Jul after having to cancel our holiday in 2023 due to the earthquake. The location of the hotel only 9.5km from airport is perfect and only 10.5km to the centre of Marrakesh. We booked through Hotels.com and booked our flights directly with EasyJet. We emailed the hotel regarding room allocation and airport transfer and in all instances they were very responsive resulting in a very efficient transfer from airport and two rooms allocated to us which were next immediately adjacent. The hotel itself is lovely and well laid out and in our opinion is not 5 star but would rate it 4 star due to the finish & some areas could def do with some refurb and the carpet outside our room was torn and tatty and not a gd look. Everything was always so clean and the bed & pillows were so comfortable although our son didn’t like the additional bed which he found uncomfortable but just a little tlc is required and things like no hand drier in the ladies and no towels to dry your hands was little things that have ob been overlooked. What makes it 5*+ for us is the staff, who in the majority go above and beyond to make sure that you are treated like royalty and they are so hard working, attentive, friendly, helpful and are a credit to company. The other thing that makes this hotel stand out is the food and restaurant set up, first class and in all the holidays we have enjoyed, this hotel was outstanding with such a f
We were very fortunate to finally stay at Eden Andalou for 12 nights Jun/Jul after having to cancel our holiday in 2023 due to the earthquake. The location of the hotel only 9.5km from airport is perfect and only 10.5km to the centre of Marrakesh. We booked through Hotels.com and booked our flights directly with EasyJet. We emailed the hotel regarding room allocation and airport transfer and in all instances they were very responsive resulting in a very efficient transfer from airport and two rooms allocated to us which were next immediately adjacent. The hotel itself is lovely and well laid out and in our opinion is not 5 star but would rate it 4 star due to the finish & some areas could def do with some refurb and the carpet outside our room was torn and tatty and not a gd look. Everything was always so clean and the bed & pillows were so comfortable although our son didn’t like the additional bed which he found uncomfortable but just a little tlc is required and things like no hand drier in the ladies and no towels to dry your hands was little things that have ob been overlooked. What makes it 5*+ for us is the staff, who in the majority go above and beyond to make sure that you are treated like royalty and they are so hard working, attentive, friendly, helpful and are a credit to company. The other thing that makes this hotel stand out is the food and restaurant set up, first class and in all the holidays we have enjoyed, this hotel was outstanding with such a f
10
Frid Azad
27 de dez. de 2025
·
Hospedou-se por 7 noites
Väldigt rent och rymligt rum. Trevlig personal och mycket bra service. Maten var suverän!
Väldigt rent och rymligt rum. Trevlig personal och mycket bra service. Maten var suverän!
4
Younes
3 de ago. de 2024
·
Hospedou-se por 4 noites
Very good hotel for kids, good service . Room moderne but not clean enough for family stay . Always problems with cleaning staff sometimes they are very rude and late to clean ,towels always missing.
Very good hotel for kids, good service . Room moderne but not clean enough for family stay . Always problems with cleaning staff sometimes they are very rude and late to clean ,towels always missing.
4
Akram
3 de set. de 2025
·
Hospedou-se por 3 noites
Stayed August 31st with my family (2 adults, 2 kids) in a family room booked through Expedia. Unfortunately, several serious issues made this an unpleasant experience despite some positive aspects. Major Concerns: Food poisoning on our last night - All four family members experienced vomiting and diarrhea after eating at the buffet. The hotel nurse tried to dismiss it as unrelated to the food, which was unprofessional given that our entire family was affected. Persistent AC noise - Loud air conditioning kept us awake despite calling reception for assistance. The issue was never resolved. Overpriced for quality - At $450/night, this does not deliver 5-star value or experience. Poor hallway maintenance - Guests were hanging wet clothes and towels on hallway railings to dry, creating an unprofessional appearance that management seemed to ignore. What we liked: Staff were genuinely friendly and helpful Good variety of food options at the buffet We spoke with management during our stay, but the core issues weren't adequately addressed. The hotel has potential, but significant improvements are needed in food safety protocols, room maintenance, and matching pricing to actual quality delivered. Would I recommend? Not at this price point. For a family vacation, there are better value options that prioritize guest health and comfort.
Stayed August 31st with my family (2 adults, 2 kids) in a family room booked through Expedia. Unfortunately, several serious issues made this an unpleasant experience despite some positive aspects. Major Concerns: Food poisoning on our last night - All four family members experienced vomiting and diarrhea after eating at the buffet. The hotel nurse tried to dismiss it as unrelated to the food, which was unprofessional given that our entire family was affected. Persistent AC noise - Loud air conditioning kept us awake despite calling reception for assistance. The issue was never resolved. Overpriced for quality - At $450/night, this does not deliver 5-star value or experience. Poor hallway maintenance - Guests were hanging wet clothes and towels on hallway railings to dry, creating an unprofessional appearance that management seemed to ignore. What we liked: Staff were genuinely friendly and helpful Good variety of food options at the buffet We spoke with management during our stay, but the core issues weren't adequately addressed. The hotel has potential, but significant improvements are needed in food safety protocols, room maintenance, and matching pricing to actual quality delivered. Would I recommend? Not at this price point. For a family vacation, there are better value options that prioritize guest health and comfort.
10
Eloise
19 de out. de 2025
·
Hospedou-se por 9 noites
Me & my partner have just come to the end of our 9 night stay in this hotel and all I have to say is we will be back! Easy check in & out. Facilities are always kept clean, including our room which was cleaned everyday & given fresh towels which we really liked. Food had a good variety to it. We enjoyed that there were activities you could join in throughout the day. Evening entertainment was good, animation team do their best to try keep it fun for all ages :) Lastly a massive shoutout to all the staff! You really cannot fault them, everyone we encountered were all very polite & helpful which made our stay even better. Ismail & a young lady in particular (so sorry I didn’t get your name) who work in the buffet restaurant were so good to us while dining! Making sure everything was okay & drinks were topped up (even remembered what we drank so we never need to say, drinks would just come over to us) - Small things like this made our stay so easy & enjoyable which is just what we wanted. Thank you for our stay, we had a brilliant time.
Me & my partner have just come to the end of our 9 night stay in this hotel and all I have to say is we will be back! Easy check in & out. Facilities are always kept clean, including our room which was cleaned everyday & given fresh towels which we really liked. Food had a good variety to it. We enjoyed that there were activities you could join in throughout the day. Evening entertainment was good, animation team do their best to try keep it fun for all ages :) Lastly a massive shoutout to all the staff! You really cannot fault them, everyone we encountered were all very polite & helpful which made our stay even better. Ismail & a young lady in particular (so sorry I didn’t get your name) who work in the buffet restaurant were so good to us while dining! Making sure everything was okay & drinks were topped up (even remembered what we drank so we never need to say, drinks would just come over to us) - Small things like this made our stay so easy & enjoyable which is just what we wanted. Thank you for our stay, we had a brilliant time.
8
Muhammad Fraz
21 de nov. de 2025
·
Hospedou-se por 3 noites
Staff was friendly, rooms were clean , decent restaurant's
Staff was friendly, rooms were clean , decent restaurant's
4
Agathe
26 de jul. de 2023
·
Hospedou-se por 7 noites
Il y avais plein de fourmis dans notre chambre, propreté moyen, le confort très décevant et la direction n'a aucune réponse à nous donner...Nous avons l'habitude de voyage avec nos enfants, nous sommes extrêmement déçu de ce complexe. Le seul point positif a été les équipes d'animation. Le rapport qualité / prix n'est pas du tout au rendez vous.
Il y avais plein de fourmis dans notre chambre, propreté moyen, le confort très décevant et la direction n'a aucune réponse à nous donner...Nous avons l'habitude de voyage avec nos enfants, nous sommes extrêmement déçu de ce complexe. Le seul point positif a été les équipes d'animation. Le rapport qualité / prix n'est pas du tout au rendez vous.
10
Hadj Sami
12 de jan. de 2026
·
Hospedou-se por 2 noites
Nous avons passé un excellent séjour à l’hôtel Eden Andalou Aqua Park à Marrakech. L’hôtel est très beau, propre et bien organisé. Le personnel est accueillant et toujours disponible. L’aqua park est vraiment top pour les petits comme pour les grands. Les chambres sont spacieuses et confortables, et la restauration est bonne avec un large choix. Un grand merci à Hind, la barmaid, toujours souriante et agréable. Merci également aux serveurs du restaurant : Mohsine, Younes, Fatimez Zahra et Tarik, très professionnels, très polis, courtois et toujours avec le sourire. Un clin d’œil aussi aux deux animateurs à l’entrée : le jeune homme à l’entrée de l’hôtel, habillé en tenue traditionnelle marocaine, qui sert le thé à la menthe, ainsi qu’à celui du restaurant, toujours chaleureux et souriants. Une belle touche d’accueil marocain dès l’arrivée. Hôtel exceptionnel du début jusqu’à la fin, avec une réception très professionnelle. Les femmes de ménage sont très gentilles et les chambres sont très bien entretenues. Nous repartons avec de très bons souvenirs. Je recommande vivement cet hôtel et j’y reviendrai avec plaisir. Très bon rapport qualité-prix. L’hôtel vaut largement ses 5 étoiles ⭐️⭐️⭐️⭐️⭐️, c’est du sérieux. Encore merci à tous. Je reviendrai, In shā Allah.
Nous avons passé un excellent séjour à l’hôtel Eden Andalou Aqua Park à Marrakech. L’hôtel est très beau, propre et bien organisé. Le personnel est accueillant et toujours disponible. L’aqua park est vraiment top pour les petits comme pour les grands. Les chambres sont spacieuses et confortables, et la restauration est bonne avec un large choix. Un grand merci à Hind, la barmaid, toujours souriante et agréable. Merci également aux serveurs du restaurant : Mohsine, Younes, Fatimez Zahra et Tarik, très professionnels, très polis, courtois et toujours avec le sourire. Un clin d’œil aussi aux deux animateurs à l’entrée : le jeune homme à l’entrée de l’hôtel, habillé en tenue traditionnelle marocaine, qui sert le thé à la menthe, ainsi qu’à celui du restaurant, toujours chaleureux et souriants. Une belle touche d’accueil marocain dès l’arrivée. Hôtel exceptionnel du début jusqu’à la fin, avec une réception très professionnelle. Les femmes de ménage sont très gentilles et les chambres sont très bien entretenues. Nous repartons avec de très bons souvenirs. Je recommande vivement cet hôtel et j’y reviendrai avec plaisir. Très bon rapport qualité-prix. L’hôtel vaut largement ses 5 étoiles ⭐️⭐️⭐️⭐️⭐️, c’est du sérieux. Encore merci à tous. Je reviendrai, In shā Allah.
4
Louise
9 de set. de 2025
·
Hospedou-se por 4 noites
There were both pro's and con's to this hotel, overall i think it was over prized compared to the condition. Pro's: 1. Most of the waiters was awesome, very kind, polite and smiling. 2. House keeping (cleaning) was great. 3. Food and bar was good. 4. SPA workers was wonderful. 5. Young man serving tea was fantastic. Con's 1. The ATM was not working properly and the two male receptionist was very unfriendly and not very helpful. 2. The room was filled with ants and nothing was done about this. 3. The shampoo etc. looked like it was re-filled (used by other guest), which is fine and good for the environment, but should be informed about. 4. The bell-boy (man) was quiet aggressive and would not take a no for an answer, it was unpleasent. 5. I was looked out of my room as they cancelled my keycard before the actual check out time. 6. I asked about late check-out (for payment ofc), he didn't even check, just said no. It was the no which was the problem, it was how it was handle. I would not recommend this hotel, there are plenty other hotels closer to the center which you can get more for your money.
There were both pro's and con's to this hotel, overall i think it was over prized compared to the condition. Pro's: 1. Most of the waiters was awesome, very kind, polite and smiling. 2. House keeping (cleaning) was great. 3. Food and bar was good. 4. SPA workers was wonderful. 5. Young man serving tea was fantastic. Con's 1. The ATM was not working properly and the two male receptionist was very unfriendly and not very helpful. 2. The room was filled with ants and nothing was done about this. 3. The shampoo etc. looked like it was re-filled (used by other guest), which is fine and good for the environment, but should be informed about. 4. The bell-boy (man) was quiet aggressive and would not take a no for an answer, it was unpleasent. 5. I was looked out of my room as they cancelled my keycard before the actual check out time. 6. I asked about late check-out (for payment ofc), he didn't even check, just said no. It was the no which was the problem, it was how it was handle. I would not recommend this hotel, there are plenty other hotels closer to the center which you can get more for your money.
10
Nadia
3 de ago. de 2024
·
Hospedou-se por 8 noites
Hotelet er flott , kjempe hyggelige personalet. Spesielt til Hafsa servitøren kjempe hyggelig passer godt på alle gjestene. Men alle ansatte her er kjempe hyggelige og de i resepsjonen var alltid behjelpelige . Er her nesten vært år og ønsker å være her igjen til neste år. Kjempe god mat . Outman som også er kjent som smiley var en solstråle og meget hyggelig. Renholdspersonalet beste jeg har møtt.
Hotelet er flott , kjempe hyggelige personalet. Spesielt til Hafsa servitøren kjempe hyggelig passer godt på alle gjestene. Men alle ansatte her er kjempe hyggelige og de i resepsjonen var alltid behjelpelige . Er her nesten vært år og ønsker å være her igjen til neste år. Kjempe god mat . Outman som også er kjent som smiley var en solstråle og meget hyggelig. Renholdspersonalet beste jeg har møtt.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos são repetidamente descritos como grandes e confortáveis, com muitas famílias apreciando o espaço. Alguns hóspedes observam acessórios desatualizados, problemas no banheiro, ventilação ou ar condicionado barulhento e a falta de chá ou café no quarto; o Wi-Fi pode ser instável.
Avaliações dos hóspedes relacionadas
10
Michael
24 de jul. de 2025
·
Hospedou-se por 12 noites
We were very fortunate to finally stay at Eden Andalou for 12 nights Jun/Jul after having to cancel our holiday in 2023 due to the earthquake. The location of the hotel only 9.5km from airport is perfect and only 10.5km to the centre of Marrakesh. We booked through Hotels.com and booked our flights directly with EasyJet. We emailed the hotel regarding room allocation and airport transfer and in all instances they were very responsive resulting in a very efficient transfer from airport and two rooms allocated to us which were next immediately adjacent. The hotel itself is lovely and well laid out and in our opinion is not 5 star but would rate it 4 star due to the finish & some areas could def do with some refurb and the carpet outside our room was torn and tatty and not a gd look. Everything was always so clean and the bed & pillows were so comfortable although our son didn’t like the additional bed which he found uncomfortable but just a little tlc is required and things like no hand drier in the ladies and no towels to dry your hands was little things that have ob been overlooked. What makes it 5*+ for us is the staff, who in the majority go above and beyond to make sure that you are treated like royalty and they are so hard working, attentive, friendly, helpful and are a credit to company. The other thing that makes this hotel stand out is the food and restaurant set up, first class and in all the holidays we have enjoyed, this hotel was outstanding with such a f
We were very fortunate to finally stay at Eden Andalou for 12 nights Jun/Jul after having to cancel our holiday in 2023 due to the earthquake. The location of the hotel only 9.5km from airport is perfect and only 10.5km to the centre of Marrakesh. We booked through Hotels.com and booked our flights directly with EasyJet. We emailed the hotel regarding room allocation and airport transfer and in all instances they were very responsive resulting in a very efficient transfer from airport and two rooms allocated to us which were next immediately adjacent. The hotel itself is lovely and well laid out and in our opinion is not 5 star but would rate it 4 star due to the finish & some areas could def do with some refurb and the carpet outside our room was torn and tatty and not a gd look. Everything was always so clean and the bed & pillows were so comfortable although our son didn’t like the additional bed which he found uncomfortable but just a little tlc is required and things like no hand drier in the ladies and no towels to dry your hands was little things that have ob been overlooked. What makes it 5*+ for us is the staff, who in the majority go above and beyond to make sure that you are treated like royalty and they are so hard working, attentive, friendly, helpful and are a credit to company. The other thing that makes this hotel stand out is the food and restaurant set up, first class and in all the holidays we have enjoyed, this hotel was outstanding with such a f
8
Jennifer
27 de fev. de 2025
·
Hospedou-se por 3 noites
Room was large and comfortable, food was decent and varied (the different patisseries for dessert were amazing!). One heated pool and one heated waterslides area meant its worth a visit even in the cooler months. Loads of kids in half term, they had a great time. Contact the hotel early to book into the special restaurant, there was no availability for us for the 3 nights we were there. We were also too slow booking the free shuttle into town so had to pay for a taxi.
Room was large and comfortable, food was decent and varied (the different patisseries for dessert were amazing!). One heated pool and one heated waterslides area meant its worth a visit even in the cooler months. Loads of kids in half term, they had a great time. Contact the hotel early to book into the special restaurant, there was no availability for us for the 3 nights we were there. We were also too slow booking the free shuttle into town so had to pay for a taxi.
6
Shazia
18 de ago. de 2025
·
Hospedou-se por 6 noites
On arrival transportation for our transfer had not been confirme, this was sorted very swiftly, on arrival the concierge were polite and helpful, a representative called Bushra was very friendly and welcoming. Room was very big/spacious, had aircon. Downside to the room was there was no tea/coffee facilities in our room. The bathroom door was a bit catchy and I scraped my arm numerous times against a sharp handle. A bug bare for me was the room key switch for the electrics was rather low so my children kept playing with the keys. Cleaners sometimes don't get around to cleaning your room till late in the afternoon. We had all inclusive when it came to our board basis however, drinks are served by the waiters ( water/milk/ bottled 7up/Pepsi/ apple juice ) you have to ask for refills.Humza was exceptionally good and new what we would ask for on every sitting. We did tip him a few times. Food can get a bit boring as its mainly the same dishes being served, maybe 1/2 dishes may be different at dinner time. There wasn't much variety with desserts either and ice cream was not readily available all the time which was annoying as the children would want ice cream at lunch and dinner but they only served it at lunch time. Food is served up until around 22:30 and drinks until 2300. I loved having fresh omelettes, pancakes and spaghetti bolenaise. Waterpark was good. If your travelling with young children you are not allowed to go down the waterslide with them which I found strange.
On arrival transportation for our transfer had not been confirme, this was sorted very swiftly, on arrival the concierge were polite and helpful, a representative called Bushra was very friendly and welcoming. Room was very big/spacious, had aircon. Downside to the room was there was no tea/coffee facilities in our room. The bathroom door was a bit catchy and I scraped my arm numerous times against a sharp handle. A bug bare for me was the room key switch for the electrics was rather low so my children kept playing with the keys. Cleaners sometimes don't get around to cleaning your room till late in the afternoon. We had all inclusive when it came to our board basis however, drinks are served by the waiters ( water/milk/ bottled 7up/Pepsi/ apple juice ) you have to ask for refills.Humza was exceptionally good and new what we would ask for on every sitting. We did tip him a few times. Food can get a bit boring as its mainly the same dishes being served, maybe 1/2 dishes may be different at dinner time. There wasn't much variety with desserts either and ice cream was not readily available all the time which was annoying as the children would want ice cream at lunch and dinner but they only served it at lunch time. Food is served up until around 22:30 and drinks until 2300. I loved having fresh omelettes, pancakes and spaghetti bolenaise. Waterpark was good. If your travelling with young children you are not allowed to go down the waterslide with them which I found strange.
10
Hadj Sami
12 de jan. de 2026
·
Hospedou-se por 2 noites
Nous avons passé un excellent séjour à l’hôtel Eden Andalou Aqua Park à Marrakech. L’hôtel est très beau, propre et bien organisé. Le personnel est accueillant et toujours disponible. L’aqua park est vraiment top pour les petits comme pour les grands. Les chambres sont spacieuses et confortables, et la restauration est bonne avec un large choix. Un grand merci à Hind, la barmaid, toujours souriante et agréable. Merci également aux serveurs du restaurant : Mohsine, Younes, Fatimez Zahra et Tarik, très professionnels, très polis, courtois et toujours avec le sourire. Un clin d’œil aussi aux deux animateurs à l’entrée : le jeune homme à l’entrée de l’hôtel, habillé en tenue traditionnelle marocaine, qui sert le thé à la menthe, ainsi qu’à celui du restaurant, toujours chaleureux et souriants. Une belle touche d’accueil marocain dès l’arrivée. Hôtel exceptionnel du début jusqu’à la fin, avec une réception très professionnelle. Les femmes de ménage sont très gentilles et les chambres sont très bien entretenues. Nous repartons avec de très bons souvenirs. Je recommande vivement cet hôtel et j’y reviendrai avec plaisir. Très bon rapport qualité-prix. L’hôtel vaut largement ses 5 étoiles ⭐️⭐️⭐️⭐️⭐️, c’est du sérieux. Encore merci à tous. Je reviendrai, In shā Allah.
Nous avons passé un excellent séjour à l’hôtel Eden Andalou Aqua Park à Marrakech. L’hôtel est très beau, propre et bien organisé. Le personnel est accueillant et toujours disponible. L’aqua park est vraiment top pour les petits comme pour les grands. Les chambres sont spacieuses et confortables, et la restauration est bonne avec un large choix. Un grand merci à Hind, la barmaid, toujours souriante et agréable. Merci également aux serveurs du restaurant : Mohsine, Younes, Fatimez Zahra et Tarik, très professionnels, très polis, courtois et toujours avec le sourire. Un clin d’œil aussi aux deux animateurs à l’entrée : le jeune homme à l’entrée de l’hôtel, habillé en tenue traditionnelle marocaine, qui sert le thé à la menthe, ainsi qu’à celui du restaurant, toujours chaleureux et souriants. Une belle touche d’accueil marocain dès l’arrivée. Hôtel exceptionnel du début jusqu’à la fin, avec une réception très professionnelle. Les femmes de ménage sont très gentilles et les chambres sont très bien entretenues. Nous repartons avec de très bons souvenirs. Je recommande vivement cet hôtel et j’y reviendrai avec plaisir. Très bon rapport qualité-prix. L’hôtel vaut largement ses 5 étoiles ⭐️⭐️⭐️⭐️⭐️, c’est du sérieux. Encore merci à tous. Je reviendrai, In shā Allah.
8
nasima Akhtar
1 de mar. de 2025
·
Hospedou-se por 6 noites
We enjoyed our stay at the hotel, its good if you want to lounge around and eat all day. We visited in February we had good weather in the week we stayed, so was surprised that the water in the pool was freezing. I was surprised at the limited pool space given the 5 star rating and the fact that the pool area was very basic looking. The hotel is located in a developing area, at the moment with limited surroundings as in not even a shop in walking distant, so you do have to commute. Its good that there is a shuttle available although availability can be limited. I like that there is 24 hour security at entrance. The room we stayed in was nice although it is showing signs of wear and tear especially in the bathroom. The buffets are ok, it does get repetitive. In terms of arranging excursions, you will be restricted as many online providers will not collect you from the hotel so you may have to pay extortionate fees for the hotel to arrange this. I hope the place improves as staff are friendly and makes you want tk return.
We enjoyed our stay at the hotel, its good if you want to lounge around and eat all day. We visited in February we had good weather in the week we stayed, so was surprised that the water in the pool was freezing. I was surprised at the limited pool space given the 5 star rating and the fact that the pool area was very basic looking. The hotel is located in a developing area, at the moment with limited surroundings as in not even a shop in walking distant, so you do have to commute. Its good that there is a shuttle available although availability can be limited. I like that there is 24 hour security at entrance. The room we stayed in was nice although it is showing signs of wear and tear especially in the bathroom. The buffets are ok, it does get repetitive. In terms of arranging excursions, you will be restricted as many online providers will not collect you from the hotel so you may have to pay extortionate fees for the hotel to arrange this. I hope the place improves as staff are friendly and makes you want tk return.
8
mohammad
26 de ago. de 2023
·
Hospedou-se por 5 noites
Very nice hotel. Waterpark was great. Wifi was unreliable though. Excellent food in the all inclusive and free shuttle to city centre was a bonus.
Very nice hotel. Waterpark was great. Wifi was unreliable though. Excellent food in the all inclusive and free shuttle to city centre was a bonus.
6
Roseline
17 de nov. de 2025
·
Hospedou-se por 7 noites
Uncomfortable beds, rude staff and extra charges to use indoor pool even though we paid for spa packages. We will not be returning and do not recommend this hotel.
Uncomfortable beds, rude staff and extra charges to use indoor pool even though we paid for spa packages. We will not be returning and do not recommend this hotel.
8
Soneya
8 de jun. de 2025
·
Hospedou-se por 6 noites
Everything was good apart from the shower room the water pressure was very low which is not good for a 5* rated hotel.
Everything was good apart from the shower room the water pressure was very low which is not good for a 5* rated hotel.
10
Dave
31 de mar. de 2025
·
Hospedou-se por 7 noites
My wife and I had an excellent 7 night stay at Eden Andalou. The hotel truly is a wonderful oasis within easy reach to both the airport and the medina. The staff really do take time to make you feel welcome and go out of their way to provide first class survey. Cleanliness was top notch, rooms spacious and couldn't wish for anything more. Addressing some concerns that I have read in other views: Food - amazing! Lots of variety and all expertly prepared. If you cannot find something at every meal to suit your palette, you really do need to up your preparedness for culinary adventure! Drinks - above expectation! Ok, so you're not going to get Guiness, but the larger is cold and refreshing. The cocktail choices have hearty measures. My wife, who is a walking vat, says the wines are tasty and managed to make her fall over more than once! Pools - very clean and excellent to just hang out Staff - all polite, friendly and helpful. Make it a mission to try and get Peaky Blinders - the night security guard - to smile. It can be done! The sun in Morocco is very different to the British sun :-) So don't forget the sunscreen!
My wife and I had an excellent 7 night stay at Eden Andalou. The hotel truly is a wonderful oasis within easy reach to both the airport and the medina. The staff really do take time to make you feel welcome and go out of their way to provide first class survey. Cleanliness was top notch, rooms spacious and couldn't wish for anything more. Addressing some concerns that I have read in other views: Food - amazing! Lots of variety and all expertly prepared. If you cannot find something at every meal to suit your palette, you really do need to up your preparedness for culinary adventure! Drinks - above expectation! Ok, so you're not going to get Guiness, but the larger is cold and refreshing. The cocktail choices have hearty measures. My wife, who is a walking vat, says the wines are tasty and managed to make her fall over more than once! Pools - very clean and excellent to just hang out Staff - all polite, friendly and helpful. Make it a mission to try and get Peaky Blinders - the night security guard - to smile. It can be done! The sun in Morocco is very different to the British sun :-) So don't forget the sunscreen!
8
Anne
3 de mai. de 2025
·
Hospedou-se por 5 noites
The resort is really nice however a bit outdated for a marriott 5 star property. Also there was not much entertainment for teenagers. You could consider a pooltable, or gaming arcade, hangout for teenagers, activities, etc. The taps in the bathroom nearly came off the wall and inconvenient standing in the bathtub and having to hold the shower in your hand. Otherwise food was great! Lovely staff, and overall great location. Oh yes and 1 more remark, the music at the pool was really too loud during the day. Sometimes you just want to chill and relax on a relaxchair and read a book. Was impossible.
The resort is really nice however a bit outdated for a marriott 5 star property. Also there was not much entertainment for teenagers. You could consider a pooltable, or gaming arcade, hangout for teenagers, activities, etc. The taps in the bathroom nearly came off the wall and inconvenient standing in the bathtub and having to hold the shower in your hand. Otherwise food was great! Lovely staff, and overall great location. Oh yes and 1 more remark, the music at the pool was really too loud during the day. Sometimes you just want to chill and relax on a relaxchair and read a book. Was impossible.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
O serviço é amplamente elogiado como acolhedor, atencioso e dedicado em todos os departamentos, desde a equipe de animação até os restaurantes. No entanto, alguns hóspedes tiveram experiências com recepção ou administração lentos ou pouco prestativos, funcionários rudes no spa ou agência de viagens e problemas ocasionais no check-in ou com o cartão-chave.
Avaliações dos hóspedes relacionadas
10
Wendy
11 de mar. de 2025
·
Hospedou-se por 7 noites
From the moment we arrived at Eden Andalou we could not have felt MORE welcome. The reception staff were amazingly helpful and they changed our rooms immediately for us. ( as there was a slight mix up with room type) . The rooms are very spacious, spotlessly clean with enormous comfortable beds so we had no complaints at all. The rooms are cleaned daily, towels replaced and the bed linen linen changed at least twice a week. The food choices are excellent with loads of healthy Moroccan salads and plenty meat and fish choices in the evening. There is a lunchtime bbq every day too with plenty variety of other dishes to suit everyone pizza, pasta, tagines etc. The house wine and beer is also very good and plentiful. The service really was second to none on our 7 day visit. . Without exception every single member of staff was helpful and charming. Our breakfast and lunch waiter Ahmed was absolutely outstanding - he knew our names, what our coffee preferences were and where we preferred to sit and nothing was too much trouble for him, or indeed the bar staff too!
From the moment we arrived at Eden Andalou we could not have felt MORE welcome. The reception staff were amazingly helpful and they changed our rooms immediately for us. ( as there was a slight mix up with room type) . The rooms are very spacious, spotlessly clean with enormous comfortable beds so we had no complaints at all. The rooms are cleaned daily, towels replaced and the bed linen linen changed at least twice a week. The food choices are excellent with loads of healthy Moroccan salads and plenty meat and fish choices in the evening. There is a lunchtime bbq every day too with plenty variety of other dishes to suit everyone pizza, pasta, tagines etc. The house wine and beer is also very good and plentiful. The service really was second to none on our 7 day visit. . Without exception every single member of staff was helpful and charming. Our breakfast and lunch waiter Ahmed was absolutely outstanding - he knew our names, what our coffee preferences were and where we preferred to sit and nothing was too much trouble for him, or indeed the bar staff too!
10
Eloise
19 de out. de 2025
·
Hospedou-se por 9 noites
Me & my partner have just come to the end of our 9 night stay in this hotel and all I have to say is we will be back! Easy check in & out. Facilities are always kept clean, including our room which was cleaned everyday & given fresh towels which we really liked. Food had a good variety to it. We enjoyed that there were activities you could join in throughout the day. Evening entertainment was good, animation team do their best to try keep it fun for all ages :) Lastly a massive shoutout to all the staff! You really cannot fault them, everyone we encountered were all very polite & helpful which made our stay even better. Ismail & a young lady in particular (so sorry I didn’t get your name) who work in the buffet restaurant were so good to us while dining! Making sure everything was okay & drinks were topped up (even remembered what we drank so we never need to say, drinks would just come over to us) - Small things like this made our stay so easy & enjoyable which is just what we wanted. Thank you for our stay, we had a brilliant time.
Me & my partner have just come to the end of our 9 night stay in this hotel and all I have to say is we will be back! Easy check in & out. Facilities are always kept clean, including our room which was cleaned everyday & given fresh towels which we really liked. Food had a good variety to it. We enjoyed that there were activities you could join in throughout the day. Evening entertainment was good, animation team do their best to try keep it fun for all ages :) Lastly a massive shoutout to all the staff! You really cannot fault them, everyone we encountered were all very polite & helpful which made our stay even better. Ismail & a young lady in particular (so sorry I didn’t get your name) who work in the buffet restaurant were so good to us while dining! Making sure everything was okay & drinks were topped up (even remembered what we drank so we never need to say, drinks would just come over to us) - Small things like this made our stay so easy & enjoyable which is just what we wanted. Thank you for our stay, we had a brilliant time.
10
Mona
11 de jan. de 2026
·
Hospedou-se por 1 noite
Wanted to mention a few of the staff we interacted with - everyone was nice but especially a shout out for Amine who is onsite entertainment team and the brilliant energy he brought. From dancing to archery lessons :) In the lounge we are welcomed by the gracious tea person - didn’t have the name but really wanted to say thank you for the hospitality. Similarly in Atlas restaurant- the very warm waiter who brought us Moroccon coffee and always had a chat with my son. Great food from chef and omelettes and other food cooked !
Wanted to mention a few of the staff we interacted with - everyone was nice but especially a shout out for Amine who is onsite entertainment team and the brilliant energy he brought. From dancing to archery lessons :) In the lounge we are welcomed by the gracious tea person - didn’t have the name but really wanted to say thank you for the hospitality. Similarly in Atlas restaurant- the very warm waiter who brought us Moroccon coffee and always had a chat with my son. Great food from chef and omelettes and other food cooked !
10
Hadj Sami
12 de jan. de 2026
·
Hospedou-se por 2 noites
Nous avons passé un excellent séjour à l’hôtel Eden Andalou Aqua Park à Marrakech. L’hôtel est très beau, propre et bien organisé. Le personnel est accueillant et toujours disponible. L’aqua park est vraiment top pour les petits comme pour les grands. Les chambres sont spacieuses et confortables, et la restauration est bonne avec un large choix. Un grand merci à Hind, la barmaid, toujours souriante et agréable. Merci également aux serveurs du restaurant : Mohsine, Younes, Fatimez Zahra et Tarik, très professionnels, très polis, courtois et toujours avec le sourire. Un clin d’œil aussi aux deux animateurs à l’entrée : le jeune homme à l’entrée de l’hôtel, habillé en tenue traditionnelle marocaine, qui sert le thé à la menthe, ainsi qu’à celui du restaurant, toujours chaleureux et souriants. Une belle touche d’accueil marocain dès l’arrivée. Hôtel exceptionnel du début jusqu’à la fin, avec une réception très professionnelle. Les femmes de ménage sont très gentilles et les chambres sont très bien entretenues. Nous repartons avec de très bons souvenirs. Je recommande vivement cet hôtel et j’y reviendrai avec plaisir. Très bon rapport qualité-prix. L’hôtel vaut largement ses 5 étoiles ⭐️⭐️⭐️⭐️⭐️, c’est du sérieux. Encore merci à tous. Je reviendrai, In shā Allah.
Nous avons passé un excellent séjour à l’hôtel Eden Andalou Aqua Park à Marrakech. L’hôtel est très beau, propre et bien organisé. Le personnel est accueillant et toujours disponible. L’aqua park est vraiment top pour les petits comme pour les grands. Les chambres sont spacieuses et confortables, et la restauration est bonne avec un large choix. Un grand merci à Hind, la barmaid, toujours souriante et agréable. Merci également aux serveurs du restaurant : Mohsine, Younes, Fatimez Zahra et Tarik, très professionnels, très polis, courtois et toujours avec le sourire. Un clin d’œil aussi aux deux animateurs à l’entrée : le jeune homme à l’entrée de l’hôtel, habillé en tenue traditionnelle marocaine, qui sert le thé à la menthe, ainsi qu’à celui du restaurant, toujours chaleureux et souriants. Une belle touche d’accueil marocain dès l’arrivée. Hôtel exceptionnel du début jusqu’à la fin, avec une réception très professionnelle. Les femmes de ménage sont très gentilles et les chambres sont très bien entretenues. Nous repartons avec de très bons souvenirs. Je recommande vivement cet hôtel et j’y reviendrai avec plaisir. Très bon rapport qualité-prix. L’hôtel vaut largement ses 5 étoiles ⭐️⭐️⭐️⭐️⭐️, c’est du sérieux. Encore merci à tous. Je reviendrai, In shā Allah.
10
Shazna
9 de out. de 2025
·
Hospedou-se por 3 noites
We really enjoyed our stay here, the staff were very friendly and helpful. The hotel was very nice, the pools were amazing and we really enjoyed the food at the restaurant
We really enjoyed our stay here, the staff were very friendly and helpful. The hotel was very nice, the pools were amazing and we really enjoyed the food at the restaurant
4
Louise
9 de set. de 2025
·
Hospedou-se por 4 noites
There were both pro's and con's to this hotel, overall i think it was over prized compared to the condition. Pro's: 1. Most of the waiters was awesome, very kind, polite and smiling. 2. House keeping (cleaning) was great. 3. Food and bar was good. 4. SPA workers was wonderful. 5. Young man serving tea was fantastic. Con's 1. The ATM was not working properly and the two male receptionist was very unfriendly and not very helpful. 2. The room was filled with ants and nothing was done about this. 3. The shampoo etc. looked like it was re-filled (used by other guest), which is fine and good for the environment, but should be informed about. 4. The bell-boy (man) was quiet aggressive and would not take a no for an answer, it was unpleasent. 5. I was looked out of my room as they cancelled my keycard before the actual check out time. 6. I asked about late check-out (for payment ofc), he didn't even check, just said no. It was the no which was the problem, it was how it was handle. I would not recommend this hotel, there are plenty other hotels closer to the center which you can get more for your money.
There were both pro's and con's to this hotel, overall i think it was over prized compared to the condition. Pro's: 1. Most of the waiters was awesome, very kind, polite and smiling. 2. House keeping (cleaning) was great. 3. Food and bar was good. 4. SPA workers was wonderful. 5. Young man serving tea was fantastic. Con's 1. The ATM was not working properly and the two male receptionist was very unfriendly and not very helpful. 2. The room was filled with ants and nothing was done about this. 3. The shampoo etc. looked like it was re-filled (used by other guest), which is fine and good for the environment, but should be informed about. 4. The bell-boy (man) was quiet aggressive and would not take a no for an answer, it was unpleasent. 5. I was looked out of my room as they cancelled my keycard before the actual check out time. 6. I asked about late check-out (for payment ofc), he didn't even check, just said no. It was the no which was the problem, it was how it was handle. I would not recommend this hotel, there are plenty other hotels closer to the center which you can get more for your money.
10
Dave
31 de mar. de 2025
·
Hospedou-se por 7 noites
My wife and I had an excellent 7 night stay at Eden Andalou. The hotel truly is a wonderful oasis within easy reach to both the airport and the medina. The staff really do take time to make you feel welcome and go out of their way to provide first class survey. Cleanliness was top notch, rooms spacious and couldn't wish for anything more. Addressing some concerns that I have read in other views: Food - amazing! Lots of variety and all expertly prepared. If you cannot find something at every meal to suit your palette, you really do need to up your preparedness for culinary adventure! Drinks - above expectation! Ok, so you're not going to get Guiness, but the larger is cold and refreshing. The cocktail choices have hearty measures. My wife, who is a walking vat, says the wines are tasty and managed to make her fall over more than once! Pools - very clean and excellent to just hang out Staff - all polite, friendly and helpful. Make it a mission to try and get Peaky Blinders - the night security guard - to smile. It can be done! The sun in Morocco is very different to the British sun :-) So don't forget the sunscreen!
My wife and I had an excellent 7 night stay at Eden Andalou. The hotel truly is a wonderful oasis within easy reach to both the airport and the medina. The staff really do take time to make you feel welcome and go out of their way to provide first class survey. Cleanliness was top notch, rooms spacious and couldn't wish for anything more. Addressing some concerns that I have read in other views: Food - amazing! Lots of variety and all expertly prepared. If you cannot find something at every meal to suit your palette, you really do need to up your preparedness for culinary adventure! Drinks - above expectation! Ok, so you're not going to get Guiness, but the larger is cold and refreshing. The cocktail choices have hearty measures. My wife, who is a walking vat, says the wines are tasty and managed to make her fall over more than once! Pools - very clean and excellent to just hang out Staff - all polite, friendly and helpful. Make it a mission to try and get Peaky Blinders - the night security guard - to smile. It can be done! The sun in Morocco is very different to the British sun :-) So don't forget the sunscreen!
10
Joel
28 de jul. de 2025
·
Hospedou-se por 3 noites
The property made our honeymoon special by greeting us with rose petals and roses upon entry to our rooms at the Hotel. They accommodated us free of charge with early check in. Very friendly and helpful staff save and except the attendants at the “boutique” who were piggish with nasty attitudes. They ought to be changed or fired immediately as they brought down the general management and pleasantness of the otherwise perfect experience. Will recommend anyone to visit but stay away from the gift shop masking as a boutique with terrible staff and service.
The property made our honeymoon special by greeting us with rose petals and roses upon entry to our rooms at the Hotel. They accommodated us free of charge with early check in. Very friendly and helpful staff save and except the attendants at the “boutique” who were piggish with nasty attitudes. They ought to be changed or fired immediately as they brought down the general management and pleasantness of the otherwise perfect experience. Will recommend anyone to visit but stay away from the gift shop masking as a boutique with terrible staff and service.
6
Pabel
24 de fev. de 2025
·
Hospedou-se por 3 noites
The staff in the spa who works at the reception is very rude.Few people had encounters with her.Otherwise ok.
The staff in the spa who works at the reception is very rude.Few people had encounters with her.Otherwise ok.
10
Nuala
19 de fev. de 2026
·
Hospedou-se por 5 noites
We had a great stay here. Food was very good - good variety and large selection. Kids liked the water park. The staff and service was really comment worthy: the friendliest most helpful service we’ve experienced in a resort!
We had a great stay here. Food was very good - good variety and large selection. Kids liked the water park. The staff and service was really comment worthy: the friendliest most helpful service we’ve experienced in a resort!
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Localizado fora do centro de Marrakech, o hotel é tranquilo e fica a cerca de 15 a 20 minutos do aeroporto e da medina. Um serviço de transfer gratuito facilita o acesso à cidade, mas é recomendável reservar com antecedência e há pouco a uma curta distância a pé.
Avaliações dos hóspedes relacionadas
10
Michael
24 de jul. de 2025
·
Hospedou-se por 12 noites
We were very fortunate to finally stay at Eden Andalou for 12 nights Jun/Jul after having to cancel our holiday in 2023 due to the earthquake. The location of the hotel only 9.5km from airport is perfect and only 10.5km to the centre of Marrakesh. We booked through Hotels.com and booked our flights directly with EasyJet. We emailed the hotel regarding room allocation and airport transfer and in all instances they were very responsive resulting in a very efficient transfer from airport and two rooms allocated to us which were next immediately adjacent. The hotel itself is lovely and well laid out and in our opinion is not 5 star but would rate it 4 star due to the finish & some areas could def do with some refurb and the carpet outside our room was torn and tatty and not a gd look. Everything was always so clean and the bed & pillows were so comfortable although our son didn’t like the additional bed which he found uncomfortable but just a little tlc is required and things like no hand drier in the ladies and no towels to dry your hands was little things that have ob been overlooked. What makes it 5*+ for us is the staff, who in the majority go above and beyond to make sure that you are treated like royalty and they are so hard working, attentive, friendly, helpful and are a credit to company. The other thing that makes this hotel stand out is the food and restaurant set up, first class and in all the holidays we have enjoyed, this hotel was outstanding with such a f
We were very fortunate to finally stay at Eden Andalou for 12 nights Jun/Jul after having to cancel our holiday in 2023 due to the earthquake. The location of the hotel only 9.5km from airport is perfect and only 10.5km to the centre of Marrakesh. We booked through Hotels.com and booked our flights directly with EasyJet. We emailed the hotel regarding room allocation and airport transfer and in all instances they were very responsive resulting in a very efficient transfer from airport and two rooms allocated to us which were next immediately adjacent. The hotel itself is lovely and well laid out and in our opinion is not 5 star but would rate it 4 star due to the finish & some areas could def do with some refurb and the carpet outside our room was torn and tatty and not a gd look. Everything was always so clean and the bed & pillows were so comfortable although our son didn’t like the additional bed which he found uncomfortable but just a little tlc is required and things like no hand drier in the ladies and no towels to dry your hands was little things that have ob been overlooked. What makes it 5*+ for us is the staff, who in the majority go above and beyond to make sure that you are treated like royalty and they are so hard working, attentive, friendly, helpful and are a credit to company. The other thing that makes this hotel stand out is the food and restaurant set up, first class and in all the holidays we have enjoyed, this hotel was outstanding with such a f
8
Sanaa
29 de jun. de 2025
·
Hospedou-se por 3 noites
Very nice property gym was not open at time we were there. A bit far from city. Very busy limited parking spot inside the hotel Love the entertainment at night food was good
Very nice property gym was not open at time we were there. A bit far from city. Very busy limited parking spot inside the hotel Love the entertainment at night food was good
8
Jennifer
27 de fev. de 2025
·
Hospedou-se por 3 noites
Room was large and comfortable, food was decent and varied (the different patisseries for dessert were amazing!). One heated pool and one heated waterslides area meant its worth a visit even in the cooler months. Loads of kids in half term, they had a great time. Contact the hotel early to book into the special restaurant, there was no availability for us for the 3 nights we were there. We were also too slow booking the free shuttle into town so had to pay for a taxi.
Room was large and comfortable, food was decent and varied (the different patisseries for dessert were amazing!). One heated pool and one heated waterslides area meant its worth a visit even in the cooler months. Loads of kids in half term, they had a great time. Contact the hotel early to book into the special restaurant, there was no availability for us for the 3 nights we were there. We were also too slow booking the free shuttle into town so had to pay for a taxi.
10
SYEDUL
29 de ago. de 2024
·
Hospedou-se por 6 noites
Excellent hotel where the staff always happy to help. Food was very good and you'll find something for everyone. Entertainment was good and staff try their best. Water park is few minutes walk from hotel and is good and pretty quiet. 20 mins from the airport. Free pick up from the airport one-way.
Excellent hotel where the staff always happy to help. Food was very good and you'll find something for everyone. Entertainment was good and staff try their best. Water park is few minutes walk from hotel and is good and pretty quiet. 20 mins from the airport. Free pick up from the airport one-way.
8
nasima Akhtar
1 de mar. de 2025
·
Hospedou-se por 6 noites
We enjoyed our stay at the hotel, its good if you want to lounge around and eat all day. We visited in February we had good weather in the week we stayed, so was surprised that the water in the pool was freezing. I was surprised at the limited pool space given the 5 star rating and the fact that the pool area was very basic looking. The hotel is located in a developing area, at the moment with limited surroundings as in not even a shop in walking distant, so you do have to commute. Its good that there is a shuttle available although availability can be limited. I like that there is 24 hour security at entrance. The room we stayed in was nice although it is showing signs of wear and tear especially in the bathroom. The buffets are ok, it does get repetitive. In terms of arranging excursions, you will be restricted as many online providers will not collect you from the hotel so you may have to pay extortionate fees for the hotel to arrange this. I hope the place improves as staff are friendly and makes you want tk return.
We enjoyed our stay at the hotel, its good if you want to lounge around and eat all day. We visited in February we had good weather in the week we stayed, so was surprised that the water in the pool was freezing. I was surprised at the limited pool space given the 5 star rating and the fact that the pool area was very basic looking. The hotel is located in a developing area, at the moment with limited surroundings as in not even a shop in walking distant, so you do have to commute. Its good that there is a shuttle available although availability can be limited. I like that there is 24 hour security at entrance. The room we stayed in was nice although it is showing signs of wear and tear especially in the bathroom. The buffets are ok, it does get repetitive. In terms of arranging excursions, you will be restricted as many online providers will not collect you from the hotel so you may have to pay extortionate fees for the hotel to arrange this. I hope the place improves as staff are friendly and makes you want tk return.
10
Phillip
7 de nov. de 2025
·
Hospedou-se por 4 noites
The pools and waterpark were great. One of the pools was heated which was good for one of the cooler days. The free shuttle bus into Marrakech was much appreciated, so we could do some sight-seeing. All of the staff were super friendly and looked after us.
The pools and waterpark were great. One of the pools was heated which was good for one of the cooler days. The free shuttle bus into Marrakech was much appreciated, so we could do some sight-seeing. All of the staff were super friendly and looked after us.
10
Sheedah
3 de dez. de 2024
·
Hospedou-se por 6 noites
A very peaceful retreat, away from the hustle and bustle of the town centre. There is a shuttle bus that takes us to and from the centre without extra charge which is very convenient. We enjoyed the aqua park, indoor jacuzzi & pool in addition to the spa facilities. lunch and dinner was delicious and varied. They had some tasty offerings. Breakfast was also great. Overall our experience was very positive and we left feeling invigorated. I highly recommend and would certainly stay again. Thalib at reception was very welcoming and friendly, we felt very cared for and looked after by the Eden staff. The view to the garden from our room was very picturesque and peaceful. Well done Eden !!
A very peaceful retreat, away from the hustle and bustle of the town centre. There is a shuttle bus that takes us to and from the centre without extra charge which is very convenient. We enjoyed the aqua park, indoor jacuzzi & pool in addition to the spa facilities. lunch and dinner was delicious and varied. They had some tasty offerings. Breakfast was also great. Overall our experience was very positive and we left feeling invigorated. I highly recommend and would certainly stay again. Thalib at reception was very welcoming and friendly, we felt very cared for and looked after by the Eden staff. The view to the garden from our room was very picturesque and peaceful. Well done Eden !!
8
Ifsa
6 de jul. de 2025
·
Hospedou-se por 2 noites
Lovely hotel. Staff all friendly. Around the hotel nothing to do.
Lovely hotel. Staff all friendly. Around the hotel nothing to do.
10
SYEDUL
29 de ago. de 2024
·
Hospedou-se por 7 noites
An amazing hotel where the staff are outstanding and always happy to help. Food was very good and you'll find something to suit your taste from local cuisines to grilled BBQ served outside. Entertainment was average but staff try their best. Water park is 5 minutes walk from rooms and is really good and quiet. 20 mins from the airport. Free pick up from the airport. They have plenty of staff during lunch and dinner which is very helpful. Highly recommended hotel.
An amazing hotel where the staff are outstanding and always happy to help. Food was very good and you'll find something to suit your taste from local cuisines to grilled BBQ served outside. Entertainment was average but staff try their best. Water park is 5 minutes walk from rooms and is really good and quiet. 20 mins from the airport. Free pick up from the airport. They have plenty of staff during lunch and dinner which is very helpful. Highly recommended hotel.
8
Martyn
8 de abr. de 2024
·
Hospedou-se por 7 noites
Overall great holiday for a mix of family time and exploring Marrakesh. The hotel was clean and had plenty to offer with great friendly staff. The tour office in the hotel offers plenty of options to explore the area either with a driver or a driver and guide so can adjust to your requirements. As a family we really enjoyed the food on offer which was a mix of traditional local dishes and other stuff like fresh pizza/pasta. Few points to note, the free airport transfer is pickup only, you have to pay for the return trip (about £20). To arrange the pickup I had to call the hotel to get an email address off them which cost me £12 as they did not supply on booking or answer the hotels.com message. The gym only opens at strange times ie from 10 in the morning so cannot use before breakfast or later in the day. There is no ice cream as part of all inclusive if your kids are expecting it. And to buy they are £5 each. Free shuttle to/from Marrakesh runs until about 8pm so if you go at night you have to make your own way back which is easy via taxi for about £20.
Overall great holiday for a mix of family time and exploring Marrakesh. The hotel was clean and had plenty to offer with great friendly staff. The tour office in the hotel offers plenty of options to explore the area either with a driver or a driver and guide so can adjust to your requirements. As a family we really enjoyed the food on offer which was a mix of traditional local dishes and other stuff like fresh pizza/pasta. Few points to note, the free airport transfer is pickup only, you have to pay for the return trip (about £20). To arrange the pickup I had to call the hotel to get an email address off them which cost me £12 as they did not supply on booking or answer the hotels.com message. The gym only opens at strange times ie from 10 in the morning so cannot use before breakfast or later in the day. There is no ice cream as part of all inclusive if your kids are expecting it. And to buy they are £5 each. Free shuttle to/from Marrakesh runs until about 8pm so if you go at night you have to make your own way back which is easy via taxi for about £20.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
Os buffets são frequentemente elogiados pela variedade e sabor, com estações ao vivo e churrasqueiras diárias mencionadas em várias avaliações. As críticas frequentes notam menus repetitivos, algumas cobranças extras no sistema all inclusive (por exemplo, sorvete ou certas bebidas) e inconsistências ocasionais, como uma experiência à la carte menos satisfatória.
Avaliações dos hóspedes relacionadas
8
Rehana
1 de jun. de 2025
·
Hospedou-se por 7 noites
Breakfast: No baked beans or hash browns. Drinks: Pina colada, had to pay extra. Evening entertainment: wasn't good.
Breakfast: No baked beans or hash browns. Drinks: Pina colada, had to pay extra. Evening entertainment: wasn't good.
10
Wendy
11 de mar. de 2025
·
Hospedou-se por 7 noites
From the moment we arrived at Eden Andalou we could not have felt MORE welcome. The reception staff were amazingly helpful and they changed our rooms immediately for us. ( as there was a slight mix up with room type) . The rooms are very spacious, spotlessly clean with enormous comfortable beds so we had no complaints at all. The rooms are cleaned daily, towels replaced and the bed linen linen changed at least twice a week. The food choices are excellent with loads of healthy Moroccan salads and plenty meat and fish choices in the evening. There is a lunchtime bbq every day too with plenty variety of other dishes to suit everyone pizza, pasta, tagines etc. The house wine and beer is also very good and plentiful. The service really was second to none on our 7 day visit. . Without exception every single member of staff was helpful and charming. Our breakfast and lunch waiter Ahmed was absolutely outstanding - he knew our names, what our coffee preferences were and where we preferred to sit and nothing was too much trouble for him, or indeed the bar staff too!
From the moment we arrived at Eden Andalou we could not have felt MORE welcome. The reception staff were amazingly helpful and they changed our rooms immediately for us. ( as there was a slight mix up with room type) . The rooms are very spacious, spotlessly clean with enormous comfortable beds so we had no complaints at all. The rooms are cleaned daily, towels replaced and the bed linen linen changed at least twice a week. The food choices are excellent with loads of healthy Moroccan salads and plenty meat and fish choices in the evening. There is a lunchtime bbq every day too with plenty variety of other dishes to suit everyone pizza, pasta, tagines etc. The house wine and beer is also very good and plentiful. The service really was second to none on our 7 day visit. . Without exception every single member of staff was helpful and charming. Our breakfast and lunch waiter Ahmed was absolutely outstanding - he knew our names, what our coffee preferences were and where we preferred to sit and nothing was too much trouble for him, or indeed the bar staff too!
10
Eloise
19 de out. de 2025
·
Hospedou-se por 9 noites
Me & my partner have just come to the end of our 9 night stay in this hotel and all I have to say is we will be back! Easy check in & out. Facilities are always kept clean, including our room which was cleaned everyday & given fresh towels which we really liked. Food had a good variety to it. We enjoyed that there were activities you could join in throughout the day. Evening entertainment was good, animation team do their best to try keep it fun for all ages :) Lastly a massive shoutout to all the staff! You really cannot fault them, everyone we encountered were all very polite & helpful which made our stay even better. Ismail & a young lady in particular (so sorry I didn’t get your name) who work in the buffet restaurant were so good to us while dining! Making sure everything was okay & drinks were topped up (even remembered what we drank so we never need to say, drinks would just come over to us) - Small things like this made our stay so easy & enjoyable which is just what we wanted. Thank you for our stay, we had a brilliant time.
Me & my partner have just come to the end of our 9 night stay in this hotel and all I have to say is we will be back! Easy check in & out. Facilities are always kept clean, including our room which was cleaned everyday & given fresh towels which we really liked. Food had a good variety to it. We enjoyed that there were activities you could join in throughout the day. Evening entertainment was good, animation team do their best to try keep it fun for all ages :) Lastly a massive shoutout to all the staff! You really cannot fault them, everyone we encountered were all very polite & helpful which made our stay even better. Ismail & a young lady in particular (so sorry I didn’t get your name) who work in the buffet restaurant were so good to us while dining! Making sure everything was okay & drinks were topped up (even remembered what we drank so we never need to say, drinks would just come over to us) - Small things like this made our stay so easy & enjoyable which is just what we wanted. Thank you for our stay, we had a brilliant time.
6
Shazia
18 de ago. de 2025
·
Hospedou-se por 6 noites
On arrival transportation for our transfer had not been confirme, this was sorted very swiftly, on arrival the concierge were polite and helpful, a representative called Bushra was very friendly and welcoming. Room was very big/spacious, had aircon. Downside to the room was there was no tea/coffee facilities in our room. The bathroom door was a bit catchy and I scraped my arm numerous times against a sharp handle. A bug bare for me was the room key switch for the electrics was rather low so my children kept playing with the keys. Cleaners sometimes don't get around to cleaning your room till late in the afternoon. We had all inclusive when it came to our board basis however, drinks are served by the waiters ( water/milk/ bottled 7up/Pepsi/ apple juice ) you have to ask for refills.Humza was exceptionally good and new what we would ask for on every sitting. We did tip him a few times. Food can get a bit boring as its mainly the same dishes being served, maybe 1/2 dishes may be different at dinner time. There wasn't much variety with desserts either and ice cream was not readily available all the time which was annoying as the children would want ice cream at lunch and dinner but they only served it at lunch time. Food is served up until around 22:30 and drinks until 2300. I loved having fresh omelettes, pancakes and spaghetti bolenaise. Waterpark was good. If your travelling with young children you are not allowed to go down the waterslide with them which I found strange.
On arrival transportation for our transfer had not been confirme, this was sorted very swiftly, on arrival the concierge were polite and helpful, a representative called Bushra was very friendly and welcoming. Room was very big/spacious, had aircon. Downside to the room was there was no tea/coffee facilities in our room. The bathroom door was a bit catchy and I scraped my arm numerous times against a sharp handle. A bug bare for me was the room key switch for the electrics was rather low so my children kept playing with the keys. Cleaners sometimes don't get around to cleaning your room till late in the afternoon. We had all inclusive when it came to our board basis however, drinks are served by the waiters ( water/milk/ bottled 7up/Pepsi/ apple juice ) you have to ask for refills.Humza was exceptionally good and new what we would ask for on every sitting. We did tip him a few times. Food can get a bit boring as its mainly the same dishes being served, maybe 1/2 dishes may be different at dinner time. There wasn't much variety with desserts either and ice cream was not readily available all the time which was annoying as the children would want ice cream at lunch and dinner but they only served it at lunch time. Food is served up until around 22:30 and drinks until 2300. I loved having fresh omelettes, pancakes and spaghetti bolenaise. Waterpark was good. If your travelling with young children you are not allowed to go down the waterslide with them which I found strange.
10
Hadj Sami
12 de jan. de 2026
·
Hospedou-se por 2 noites
Nous avons passé un excellent séjour à l’hôtel Eden Andalou Aqua Park à Marrakech. L’hôtel est très beau, propre et bien organisé. Le personnel est accueillant et toujours disponible. L’aqua park est vraiment top pour les petits comme pour les grands. Les chambres sont spacieuses et confortables, et la restauration est bonne avec un large choix. Un grand merci à Hind, la barmaid, toujours souriante et agréable. Merci également aux serveurs du restaurant : Mohsine, Younes, Fatimez Zahra et Tarik, très professionnels, très polis, courtois et toujours avec le sourire. Un clin d’œil aussi aux deux animateurs à l’entrée : le jeune homme à l’entrée de l’hôtel, habillé en tenue traditionnelle marocaine, qui sert le thé à la menthe, ainsi qu’à celui du restaurant, toujours chaleureux et souriants. Une belle touche d’accueil marocain dès l’arrivée. Hôtel exceptionnel du début jusqu’à la fin, avec une réception très professionnelle. Les femmes de ménage sont très gentilles et les chambres sont très bien entretenues. Nous repartons avec de très bons souvenirs. Je recommande vivement cet hôtel et j’y reviendrai avec plaisir. Très bon rapport qualité-prix. L’hôtel vaut largement ses 5 étoiles ⭐️⭐️⭐️⭐️⭐️, c’est du sérieux. Encore merci à tous. Je reviendrai, In shā Allah.
Nous avons passé un excellent séjour à l’hôtel Eden Andalou Aqua Park à Marrakech. L’hôtel est très beau, propre et bien organisé. Le personnel est accueillant et toujours disponible. L’aqua park est vraiment top pour les petits comme pour les grands. Les chambres sont spacieuses et confortables, et la restauration est bonne avec un large choix. Un grand merci à Hind, la barmaid, toujours souriante et agréable. Merci également aux serveurs du restaurant : Mohsine, Younes, Fatimez Zahra et Tarik, très professionnels, très polis, courtois et toujours avec le sourire. Un clin d’œil aussi aux deux animateurs à l’entrée : le jeune homme à l’entrée de l’hôtel, habillé en tenue traditionnelle marocaine, qui sert le thé à la menthe, ainsi qu’à celui du restaurant, toujours chaleureux et souriants. Une belle touche d’accueil marocain dès l’arrivée. Hôtel exceptionnel du début jusqu’à la fin, avec une réception très professionnelle. Les femmes de ménage sont très gentilles et les chambres sont très bien entretenues. Nous repartons avec de très bons souvenirs. Je recommande vivement cet hôtel et j’y reviendrai avec plaisir. Très bon rapport qualité-prix. L’hôtel vaut largement ses 5 étoiles ⭐️⭐️⭐️⭐️⭐️, c’est du sérieux. Encore merci à tous. Je reviendrai, In shā Allah.
10
Simon
23 de fev. de 2025
·
Hospedou-se por 7 noites
Family of 4 including 6 and 9 year old girls. My thoughts: 1. Previous reviews about the hotel needing some updating are now out of date. It’s in very good condition following what looks like recent and ongoing refurbishments. 2. There are a LOT of staff and so always well looked after. Nearly all very nice, kind, helpful and friendly. Only exception is the booking office who weren’t great and at one point had a tether loud shouting saga (not sure what it was about). Rest were great and I’d rate highly. 3. Main restaurant (Atlas) was very good. Great choice of food for all ages and tasty. Normally had an extra bbq section most lunchtimes / dinners as well. Fez restaurant (where you normally get on free sitting a week) was actually a lot worse - food wasn’t great and some of it cold. 4. Entertainment was good. Fun nightly shows and ongoing activities for kids and adults alike. 5. Swimming pools. We went during February half term so conditions were never going to be wonderful but the smaller pool was nicely heated (great to stay in, harder to get out!). No one used the bigger pool as not heated but looks beautiful for the hotter months. 6. Water park was great. Again, felt like it had been through a recent renovation. About 8 slides were heated which helped during the cold period we were there. During hotter periods it would be even better. 7. Location - it’s about 15 mins to the airport and 20 minute cab into town that costs about 150 dirham. Overall rate it highly
Family of 4 including 6 and 9 year old girls. My thoughts: 1. Previous reviews about the hotel needing some updating are now out of date. It’s in very good condition following what looks like recent and ongoing refurbishments. 2. There are a LOT of staff and so always well looked after. Nearly all very nice, kind, helpful and friendly. Only exception is the booking office who weren’t great and at one point had a tether loud shouting saga (not sure what it was about). Rest were great and I’d rate highly. 3. Main restaurant (Atlas) was very good. Great choice of food for all ages and tasty. Normally had an extra bbq section most lunchtimes / dinners as well. Fez restaurant (where you normally get on free sitting a week) was actually a lot worse - food wasn’t great and some of it cold. 4. Entertainment was good. Fun nightly shows and ongoing activities for kids and adults alike. 5. Swimming pools. We went during February half term so conditions were never going to be wonderful but the smaller pool was nicely heated (great to stay in, harder to get out!). No one used the bigger pool as not heated but looks beautiful for the hotter months. 6. Water park was great. Again, felt like it had been through a recent renovation. About 8 slides were heated which helped during the cold period we were there. During hotter periods it would be even better. 7. Location - it’s about 15 mins to the airport and 20 minute cab into town that costs about 150 dirham. Overall rate it highly
8
Guruprasad
5 de nov. de 2024
·
Hospedou-se por 5 noites
Decent resort. Food was very repetitive and meat was not very good quality. The staff were fantastic though.
Decent resort. Food was very repetitive and meat was not very good quality. The staff were fantastic though.
10
Simon
13 de nov. de 2025
·
Hospedou-se por 9 noites
Das Essen war absolut Top wirklich sehr lecker und immer heiß.. Der Außen Pool ist angenehm warm und die Zimmer sind auch sehr schön.. es gibt viele TV Sender in allen möglichen Sprachen. Negativ war das der Aqua Park nicht beheizt wird und sehr kalt ist und das es im all inklusive Programm kein Eis für die Kinder gibt.
Das Essen war absolut Top wirklich sehr lecker und immer heiß.. Der Außen Pool ist angenehm warm und die Zimmer sind auch sehr schön.. es gibt viele TV Sender in allen möglichen Sprachen. Negativ war das der Aqua Park nicht beheizt wird und sehr kalt ist und das es im all inklusive Programm kein Eis für die Kinder gibt.
10
Juliana
3 de out. de 2024
·
Hospedou-se por 5 noites
We had a fantastic time at the Eden Andalou hotel. The food was excellent, offering a wide variety of options to suit all tastes. The staff were incredibly friendly, polite, and always willing to help, which made our stay even better. The entertainment was fun and added a lively atmosphere to the evenings. Overall, we were very impressed and will definitely return, recommending it to friends and family as well.
We had a fantastic time at the Eden Andalou hotel. The food was excellent, offering a wide variety of options to suit all tastes. The staff were incredibly friendly, polite, and always willing to help, which made our stay even better. The entertainment was fun and added a lively atmosphere to the evenings. Overall, we were very impressed and will definitely return, recommending it to friends and family as well.
10
Nuala
19 de fev. de 2026
·
Hospedou-se por 5 noites
We had a great stay here. Food was very good - good variety and large selection. Kids liked the water park. The staff and service was really comment worthy: the friendliest most helpful service we’ve experienced in a resort!
We had a great stay here. Food was very good - good variety and large selection. Kids liked the water park. The staff and service was really comment worthy: the friendliest most helpful service we’ve experienced in a resort!
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
8
Julien
30 de abr. de 2026
·
Hospedou-se por 6 noites
L’hôtel en lui même est bien , l’environnement est actuellement beaucoup en construction
L’hôtel en lui même est bien , l’environnement est actuellement beaucoup en construction
10
Dawood
25 de abr. de 2026
·
Hospedou-se por 5 noites
Special thanks to: Salma Fatima Khalid Faisal in the bar area All staff went above and beyond
Special thanks to: Salma Fatima Khalid Faisal in the bar area All staff went above and beyond
8
Fazeela
20 de abr. de 2026
·
Hospedou-se por 7 noites
Great hotel and really want to come back. Heated pool was brilliant, only issue it’s not very big and full of kids and I did come out smelling funky compared to coming out of the other pools I suspect lots of little kids may be peeing in the pool? Room was good, brilliant to have 2 sinks a bath and a shower and a separate toilet, toilet has a bidet but would be better to have a proper bum washer (Muslim shower) instead had all amenities needed, cleaning was good but basic. Balcony is a small one but good. Buffet is delicious something for everyone, but repetitive, lots of taglines and salads, always a pizza bar, wok station, pasta station. BBQ was great. Restaurants. Moroccan one brilliant and delicious and authentic tasting with brilliant service, don’t bother with the Asian one starters were good but the mains tasted like ready meals. Aqua park. Brilliant. I couldn’t see any showers which most Aqua parks have which is a shame. Lifeguards are everywhere but I did notice very often they were on their phones a lot, maybe because it was quiet when we went. Animation was good, we only discovered animation and party at the aqua park on the final night. This wasn’t advertised anywhere we just thought there was entertainment in the conference rooms. We did sleep early most nights though! Beautiful hotel, surroundings, trees, well maintained outdoor spaces and Riad style parts of the hotel. Stunning and luxurious feeling. Fantastic place for a family holiday!
Great hotel and really want to come back. Heated pool was brilliant, only issue it’s not very big and full of kids and I did come out smelling funky compared to coming out of the other pools I suspect lots of little kids may be peeing in the pool? Room was good, brilliant to have 2 sinks a bath and a shower and a separate toilet, toilet has a bidet but would be better to have a proper bum washer (Muslim shower) instead had all amenities needed, cleaning was good but basic. Balcony is a small one but good. Buffet is delicious something for everyone, but repetitive, lots of taglines and salads, always a pizza bar, wok station, pasta station. BBQ was great. Restaurants. Moroccan one brilliant and delicious and authentic tasting with brilliant service, don’t bother with the Asian one starters were good but the mains tasted like ready meals. Aqua park. Brilliant. I couldn’t see any showers which most Aqua parks have which is a shame. Lifeguards are everywhere but I did notice very often they were on their phones a lot, maybe because it was quiet when we went. Animation was good, we only discovered animation and party at the aqua park on the final night. This wasn’t advertised anywhere we just thought there was entertainment in the conference rooms. We did sleep early most nights though! Beautiful hotel, surroundings, trees, well maintained outdoor spaces and Riad style parts of the hotel. Stunning and luxurious feeling. Fantastic place for a family holiday!
10
Patrick
10 de abr. de 2026
·
Hospedou-se por 3 noites
Awesome. Will keep coming back.
Awesome. Will keep coming back.
8
John-Paul
7 de abr. de 2026
·
Hospedou-se por 3 noites
Great staff. Family hotel, safe, lovely food.
Great staff. Family hotel, safe, lovely food.
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Check-in a partir de 15:00
Antes de 12:00
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Preços para próximas datas
setembro 2026
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outubro 2026
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Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-09-19: NO DATA
- 2026-09-20: 232.7968909622192USD
- 2026-09-21: 230.9992686325073USD
- 2026-09-22: 229.99998819274902USD
- 2026-09-23: 233.42039249267577USD
- 2026-09-24: 269.80289872894286USD
- 2026-09-25: 253.73520631256102USD
- 2026-09-26: 234.2601762069702USD
- 2026-09-27: 236.4503573562622USD
- 2026-09-28: 230.68799954528808USD
- 2026-09-29: 230.68799954528808USD
- 2026-09-30: 230.68799954528808USD
- 2026-10-01: 240.33240186004636USD
- 2026-10-02: 240.33240186004636USD
- 2026-10-03: 235.12681128082275USD
- 2026-10-04: 231.99998534851073USD
- 2026-10-05: 248.11997923889157USD
- 2026-10-06: 246.45873309020993USD
- 2026-10-07: 244.01646794433591USD
- 2026-10-08: 276.749991770935USD
- 2026-10-09: 268.0300609222412USD
- 2026-10-10: 265.38944953002925USD
- 2026-10-11: 246.45873309020993USD
- 2026-10-12: 250.6986205657959USD
- 2026-10-13: 250.6986205657959USD
- 2026-10-14: 250.6986205657959USD
- 2026-10-15: 248.18196681976318USD
- 2026-10-16: 250.6986205657959USD
- 2026-10-17: 314.86321088256835USD
- 2026-10-18: 365.77440450744626USD
- 2026-10-19: 400.51060537109373USD
- 2026-10-20: 406.9999816955566USD
- 2026-10-21: 436.249327053833USD
- 2026-10-22: 410.4324367034912USD
- 2026-10-23: 410.4324367034912USD
- 2026-10-24: 413.74816799316403USD
- 2026-10-25: 410.4324367034912USD
- 2026-10-26: 417.6791860137939USD
- 2026-10-27: 439.2618639312744USD
- 2026-10-28: 420.1199798522949USD
- 2026-10-29: 322.2503999847412USD
- 2026-10-30: 277.4088046783447USD
- 2026-10-31: 234.00000001983642USD
- 2026-11-01: 202.07879550323486USD
- 2026-11-02: 202.07879550323486USD
- 2026-11-03: 203.958005329895USD
- 2026-11-04: 204.7895917602539USD
- 2026-11-05: 204.7895917602539USD
- 2026-11-06: 200.17800650177USD
- 2026-11-07: 200.7288009262085USD
- 2026-11-08: 201.27961286621093USD
- 2026-11-09: 200.17800650177USD
- 2026-11-10: 204.7895917602539USD
- 2026-11-11: 202.07879550323486USD
- 2026-11-12: 202.35960502471923USD
- 2026-11-13: 201.58200156249998USD
- 2026-11-14: 200.17800650177USD
- 2026-11-15: 193.88168672332762USD
- 2026-11-16: 202.35960502471923USD
- 2026-11-17: 195.00480220031736USD
- 2026-11-18: 192.4236036010742USD
- 2026-11-19: 190.62000846405027USD
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Recepção 24 horas
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Serviço de babá
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Funcionários multilíngues
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Estacionamento
Estacionamento
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Estacionamento gratuito
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Wi-fi grátis
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