Name: Wai Ora Lakeside Spa Resort
Address: 77 Robinson Avenue, Rotorua, Bay of Plenty, NZ
Price range: 77 US$–193 US$ per night
Rating: 7.95

Hvad siger gæsterne

Wai Ora Lakeside Spa Resort byder på en rolig beliggenhed ved søen, væk fra Rotoruas centrum. Mange gæster roser den venlige betjening og den behagelige restaurant, men der påpeges ofte, at værelserne er forældede, og at spa- og poolfaciliteterne er ujævnt vedligeholdte eller utilgængelige.

Tilbagemeldingerne om renligheden er blandede: fra uplettede værelser til skimmel, snavs eller ubehagelige lugte i nogle badeværelser og spaområder. Værelserne varierer i størrelse og udsigt, og der rapporteres om komfortable senge, men tynde vægge og vedligeholdelsesproblemer som svagt vandtryk, defekt aircondition og slidte armaturer forekommer i flere anmeldelser. Beliggenheden er fredelig, men en bil er normalt nødvendig, og nogle faciliteter eller restauranten/baren kan være lukket eller have begrænsede åbningstider. Forvent et fredeligt ophold ved søen med varierende faciliteter og ujævn servicekvalitet.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

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Faciliteter

Pools, spa, sauna og dampbad er af varierende kvalitet: flere beretninger om lukninger, koldt eller beskidt vand og faciliteter, der ikke virker, selvom nogle gæster nød varme pools og baren/restauranten. Forvent lejlighedsvise tidlige lukninger eller begrænset tilgængelighed.

Relaterede gæsteanmeldelser

8

Lynn

11. feb. 2025

·

Overnattede 2 nætter

The pool was out of action disappointingly and the bar shut quite early. We would have stayed in town had we realised we weren’t within walking distance of amenities. However staff were really nice and the rooms were lovely. I have left a dress in the wardrobe and can’t seem to get an answer to my emails.

4

Taryn

8. mar. 2024

·

Overnattede 1 nat

Basically had 1 staff member running the whole place. Sauna didn’t work, steam room had to be turned on before use by the one guy doing all the other jobs then had to wait 20 mins for it. You can find better in the area for similar price.

6

D H

5. okt. 2025

·

Overnattede 1 nat

No real view and the so called spa was mostly not operational. Spas were cold and dirty...hot pool was cold. Only the sauna was working. Swimming pool area was nice. I think this place has seen better days because my friend said she was here years ago and the pool in spa area was hot and a waiter came to the pool to serve them the cocktails they had ordered

8

Beverly

16. okt. 2023

·

Overnattede 1 nat

A bit disappointing. Restaurant not open nor the bar. Also Sauna and Jacuzzi were closed, so felt paid for services that were not available.

6

Margaret

8. nov. 2025

·

Overnattede 2 nætter

This place has a beautiful view of the lake and the pool is kept up very well. It’s obvious that this hotel was once very nice, unfortunately it is showing its age, and needs updating. The pictures online do not match the current state. The vanity in our bathroom had a broken door and the shower sprayed water out the side. The walls are very thin and you can hear every noise outside. The outdoor sauna and steam room looked like they hadn’t been used in a while, and were not operational when we checked. On a brighter note, the bar and restaurant were very nice, and the front desk attendants were very friendly and helpful.

8

Chris

29. dec. 2023

·

Overnattede 1 nat

Beautiful view of the lake. Really appreciated the bug spray in our room when we arrived back late at night. Loved the warm pool and fabulous hot spas as well as the outdoor swimming pool and loved having them to ourselves. Such a great way to start the day. 🙂 as well as the picnic table next to the pool. The pot plants around the pool need updating. And also, the water in our room, the morning we checked out, was either hot or boiling! Too hot to hop under the shower. Otherwise, a beautiful stay. Thank you.

8

Jennifer

29. jan. 2023

·

Overnattede 1 nat

Nice to have the use of both a cool swimming pool and a heated outdoor pool plus the spas. The saunas weren't operating but didn't mind that. The beds were very comfortable and the shower had great pressure. Happy with our stay and kids loved it too.

10

Pip

30. nov. 2025

·

Overnattede 1 nat

Great place to stay with pool, spa, restaurant and bar. We really enjoyed our time there

4

Amy

13. feb. 2026

·

Overnattede 2 nætter

This place should not be called a "spa" or a resort". It is a motel. it's run down and one of the pools is so dirty it looks like it is hazardous to get in it. The main pool was better but still needed cleaning. The bathroom was also gross. There was a spa tub that looked like it hadn't been cleaned after too many uses and the shower was in need of a scrub. Our first morning the guests next door we're walking out at the same time as us. A man said to us: "hey, neighbors" and then "F-you" and then him and his partner both started laughing. Maybe they were drunk? This was 10:30 in the morning. We ended up changing our plans and leaving a day early as we didn't feel comfortable staying there. When checking out early the receptionist asked why. We expressed our concerns and all she said in response was "I can't give you a refund" despite us never asking for one. We were just happy to get out of there.

8

Denise

10. sep. 2024

·

Overnattede 1 nat

Clean room and comfy bed. Great spa bath. However lounge room felt old and tired. No restaurant or swimming pool available during our stay.

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Rengøring

Renligheden varierer meget: mange fremhæver meget rene værelser, men flere anmeldelser nævner muggent fugemasse, beskidte eller slimet spa-kar/pools, snavs og lejlighedsvise ubehagelige lugte.

Relaterede gæsteanmeldelser

6

Holly

8. sep. 2024

·

Overnattede 2 nætter

This place is not a resort and is misleading. We booked 3 rooms for 4 adults on the same booking thru expedia & at the motels end, the bookings come thru separately so we were not grouped together. The main feature pool was empty for 'maintenance' which is not advertised anywhere AND I had called 2 days before check in to see if it was heated & I was told it was not... it had no damn water in it! A good 10min drive from cbd. The area is quiet, the room walls are thin & I could hear the people next door we had room 2 - the shower curtains were moldy and pink with scum. The toilet door design is ridiculous, if your trying to sleep & someone needs the loo, the whole room is lit up. Beds where firm and I found them comfortable but everyone else did not Overall, would not stay again.

6

LAURA

1. mar. 2025

·

Overnattede 4 nætter

Room was average but comfortable. Shower grout was moldy but otherwise clean. Restaurant had good food bit second day it was not hot enough. Pretty views.

8

Carmen

1. apr. 2025

·

Overnattede 2 nætter

The resort is in a great location near the water and walkable to a McDonalds. The restaurant is quite pricey. We ordered pizza and ate in the pub area which was empty. Our room was absolutely filthy, with dead bugs on the night stand and smears on the ceilings and walls. The glass shelving hadn't been cleaned in ages. The bathroom was dank and smelled of mould. We requested a room changed and the lovely lady at the front desk was very accommodating. Our second room was much better, cleaner and the bathroom didn't smell. The pool and hot tub area were nice, however the hot tub had a nasty ring of gunk and slime. It's definitely due for a clean. We didn't get to try the spa as it was fully booked. We used the laundry facilities which was a nice bonus.

10

Jo

6. maj 2024

·

Overnattede 1 nat

Very clean and staff were friendly and helpful

4

Vincent

21. jan. 2024

·

Overnattede 1 nat

Dirty room. Filthy spa and swimming pool. Fridge out of order.

4

Chris

9. jan. 2025

·

Overnattede 1 nat

Staff were not warm or friendly. Room was dirty - showers were yellow and worn. There is no way this is a 4 star property. You can see how it might have been in the past but it certainly is not now.

10

Vanessa

12. maj 2024

·

Overnattede 1 nat

Lovely stay, gorgeous lake views. Very pleased. Perfectly clean and tidy.

6

Janine Karina

4. nov. 2023

·

Overnattede 2 nætter

Warum diese Unterkunft sich Spa nennt ist mir nicht ganz klar. Gerade das Badezimmer unseres Raumes war sehr vernachlässigt. Schimmel in den Fugen der Dusche, starke Verschmutzung des Duschkopfes und ein schlecht gereinigter Boden im ganzen Bad. Wir fühlten uns nicht wohl. Lediglich die Reaktion des Personals lässt sich loben. Man entschuldigte sich und gab uns innerhalb von fünf Minuten ein neues Zimmer samt Upgrade. Dieses war sehr viel geräumiger, jedoch zeigte das Bad wieder Zeichen des Alters, welche die ganze Anlage zu haben scheint. Dunkel Schwebpartiker in Jacuzzi…Nein Danke. In Rotorua gibt es sicher viele, modernere Hotels zum ähnlichen Preis. Leider sind wir auf die Fotos in der Anzeige reingefallen.

4

Amy

13. feb. 2026

·

Overnattede 2 nætter

This place should not be called a "spa" or a resort". It is a motel. it's run down and one of the pools is so dirty it looks like it is hazardous to get in it. The main pool was better but still needed cleaning. The bathroom was also gross. There was a spa tub that looked like it hadn't been cleaned after too many uses and the shower was in need of a scrub. Our first morning the guests next door we're walking out at the same time as us. A man said to us: "hey, neighbors" and then "F-you" and then him and his partner both started laughing. Maybe they were drunk? This was 10:30 in the morning. We ended up changing our plans and leaving a day early as we didn't feel comfortable staying there. When checking out early the receptionist asked why. We expressed our concerns and all she said in response was "I can't give you a refund" despite us never asking for one. We were just happy to get out of there.

8

Mark

8. sep. 2024

·

Overnattede 1 nat

Very very clean

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Værelser

Værelserne varierer fra kompakte til rummelige med komfortable senge og udsigt over søen, men indretningen føles forældet, og støj fra tynde vægge bemærkes. Gentagne vedligeholdelsesproblemer inkluderer svagt brusebadstryk, defekt A/C og slidte armaturer; Wi‑Fi kan være dårligt.

Relaterede gæsteanmeldelser

6

Mary

12. nov. 2024

·

Overnattede 2 nætter

Broken Air conditioning, no screens in windows so lots of sand fleas inside. Shower temperature inconsistent. Sofa not very comfortable and felt stained. No cooktop.

8

James

21. dec. 2025

·

Overnattede 2 nætter

Nice getaway for 2 nights. Loved the lake view from the room and having my own spa. Best to prebook hotel transfer to airport as it's not always ready on the go.

8

Tan Yin

30. dec. 2025

·

Overnattede 2 nætter

Room is spacious

6

Glen

19. apr. 2025

·

Overnattede 1 nat

Convenient, quiet location. Staff was excellent in all respects. Property seemed a little “tired” and dated in its room decor and presentation.

8

Melinda

23. jul. 2023

·

Overnattede 2 nætter

Nice place well maintained. Wifi was terrible

6

Margaret

8. nov. 2025

·

Overnattede 2 nætter

This place has a beautiful view of the lake and the pool is kept up very well. It’s obvious that this hotel was once very nice, unfortunately it is showing its age, and needs updating. The pictures online do not match the current state. The vanity in our bathroom had a broken door and the shower sprayed water out the side. The walls are very thin and you can hear every noise outside. The outdoor sauna and steam room looked like they hadn’t been used in a while, and were not operational when we checked. On a brighter note, the bar and restaurant were very nice, and the front desk attendants were very friendly and helpful.

8

Jane

7. jul. 2023

·

Overnattede 1 nat

We had a quiet room near to the lake. The room itself was very nice, with an excellent bed. Good TV channels and enough space to feel like we weren't just in a tiny box. The bathroom and shower area was especially nice. We didn't use the spa pools or any other services.

6

Chris

21. jan. 2024

·

Overnattede 1 nat

Property and rooms were quite smaller and outdated. Air conditioner was present but very loud. Walls were thin and room to room noise was present.

8

Craig

16. jan. 2024

·

Overnattede 2 nætter

9/10, very nice place. I only ding it a point because the rooms are a bit small and it's the only place I haven't had a microwave or at least mini kitchen. There is a mini fridge but that's it. Beautiful location right on the lake. A few minutes out of downtown on the east side of the lake but nice and secluded.

10

Andrew

21. jan. 2023

·

Overnattede 1 nat

Booked suite, wonderful lake view and spa bath was a nice treat

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Service

Mange gæster roser den venlige og hjælpsomme personale, men andre rapporterer om underbemanding, langsom service, dårlig kommunikation og lejlighedsvis uhøflighed eller uprofessionel opførsel. Koordineringen og responstiderne for transport/shuttle kan være inkonsekvente.

Relaterede gæsteanmeldelser

6

Sarah

9. aug. 2025

·

Overnattede 2 nætter

I think you require a vehicle to travel around the surrounding area..Nice view however you better suited to stay in the Ibis local to restarants and cafes.This place is very peaceful calm yet dated(limited channels, the internal spa looked like it needed a good scrub)..The receptionist staff was lovely..limited information about the area.There is a bus that gets you into town make sure you purchase tap card..Ubers to town are 28 dollars.So if you dont drive pick somewhere close to town and tours wont pick you up from here.There is an apparent shuttle bus that the hotel offers you to town but the driver was not available

4

Virginia

19. feb. 2025

·

Overnattede 2 nætter

Our room became invaded by trout flies in the evening. The manager called us “naughty” guests” for opening our windows which we shouldn’t have done but the sign about trout flies was small and not brought to our attention. The manager gave us a vacuum to deal with fly situation. Not great people skills!!

6

Penelope

6. mar. 2025

·

Overnattede 1 nat

Was quiet and secure. Seemed short staffed during our stay. Our cocktail took at least 20 minutes to arrive. On checking out computers wouldn’t cooperate and had to work out manually what dinner and drinks were to be charged. Overall stay was good but maybe more staff tequired

10

Nancy

27. sep. 2025

·

Overnattede 3 nætter

Excellent service, staff are very friendly and accommodating. Clean room and very comfortable bed. Great location, nice and peaceful. Good meals at the restaurant, nice surroundings and atmosphere. Would love to ho back in the summer.

8

Karen

27. nov. 2025

·

Overnattede 3 nætter

Lovely staff

8

Christopher

4. dec. 2025

·

Overnattede 2 nætter

This “resort” feels a bit tired and in need of some TLC. Staff are overworked but friendly. Location is good just a few miles out of Rotorua’s busy town center.

8

Peter

21. jan. 2026

·

Overnattede 1 nat

A very helpful staff. Clean rooms. The dining room was pleasant and both the breakfast and dinner of good quality, tasty and good value.

8

Vijay Kumar

30. nov. 2024

·

Overnattede 2 nætter

Austin, the manager,s behaviour excellant He accomodate all the time thanks Austin

10

Shauna

5. nov. 2025

·

Overnattede 2 nætter

Lovely caring helpful staff. Good location.

2

Sanjeev

24. mar. 2024

·

Overnattede 1 nat

The property manager was rude and constantly fighting with her employees. She talked loudly in her native language and was using foul language in front of guests. We had requested early check in, but were asked to wait beyond the regular check in time. I am asking for a full refund of our stay.

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Lokation

Smuk, ved søen og rolig beliggenhed, en kort køretur fra Rotorua og tæt på lufthavnen og attraktionerne, hvis du har en bil. Mange påpeger, at det ikke er gåafstand til byen, så kørsel anbefales.

Relaterede gæsteanmeldelser

6

Khouanmina

10. jul. 2025

·

Overnattede 1 nat

It's quiet far from city centre

10

Malcolm

25. dec. 2024

·

Overnattede 2 nætter

The room was very comfortable and we slept well. Went for a swim in the lake. Staff were helpful. Food was good. A little way out of town, which we liked Convenient for local attractions

8

Christopher

4. dec. 2025

·

Overnattede 2 nætter

This “resort” feels a bit tired and in need of some TLC. Staff are overworked but friendly. Location is good just a few miles out of Rotorua’s busy town center.

6

Michelle

24. apr. 2025

·

Overnattede 1 nat

A quiet location out of town on the lake, with free parking. The young staff seemed a bit anxious, warned me about the trout flies that can be about(not a problem for Aussies). The room was clean but a strange layout, beware that the toilet is directly opposite the door. The restaurant was expensive with a limited menu, meat was overcooked. We had terrible weather, this would be better in summer. The pillows were very hard, the mattress ok.

10

TOMOKO

26. nov. 2023

·

Overnattede 1 nat

町の中心から離れているので車がないと不便ですが、湖沿いなので散歩を楽しめます。歩いて15分くらいのところにマクドナルドがあります。スタッフの方はとても親切でした

10

Sue

28. apr. 2024

·

Overnattede 1 nat

An amazing resort. Would definitely recommend. Beautiful location by the lake. Staff very accommodating and Breakfast very tasty Car required as located out of town

8

Craig

16. jan. 2024

·

Overnattede 2 nætter

9/10, very nice place. I only ding it a point because the rooms are a bit small and it's the only place I haven't had a microwave or at least mini kitchen. There is a mini fridge but that's it. Beautiful location right on the lake. A few minutes out of downtown on the east side of the lake but nice and secluded.

8

Maryanne

2. dec. 2022

·

Overnattede 19.327 nætter

Comfortable bed, not too far from town centre by car. Situated on the Lake

8

Vicki

5. maj 2025

·

Overnattede 2 nætter

Long way out of the town,

10

Gabrielle

27. jun. 2025

·

Overnattede 1 nat

Handy to the airport. Warm and clean.

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Spisning

Maden i restauranten og baren får ofte ros, men priserne kan virke høje, og servicen langsom til tider; der rapporteres om lukninger eller begrænsede åbningstider på nogle dage. Kvaliteten og udvalget af morgenmaden får blandede anmeldelser.

Relaterede gæsteanmeldelser

8

Jacqueline

2. sep. 2023

·

Overnattede 1 nat

Great food and service. Very clean and tidy. Bed was comfortable

10

Miriama

19. jun. 2025

·

Overnattede 2 nætter

Food was amazing in the resturant! Our room was nice and worth its money. Very happy!

8

Beverly

16. okt. 2023

·

Overnattede 1 nat

A bit disappointing. Restaurant not open nor the bar. Also Sauna and Jacuzzi were closed, so felt paid for services that were not available.

6

Michelle

24. apr. 2025

·

Overnattede 1 nat

A quiet location out of town on the lake, with free parking. The young staff seemed a bit anxious, warned me about the trout flies that can be about(not a problem for Aussies). The room was clean but a strange layout, beware that the toilet is directly opposite the door. The restaurant was expensive with a limited menu, meat was overcooked. We had terrible weather, this would be better in summer. The pillows were very hard, the mattress ok.

6

Margaret

8. nov. 2025

·

Overnattede 2 nætter

This place has a beautiful view of the lake and the pool is kept up very well. It’s obvious that this hotel was once very nice, unfortunately it is showing its age, and needs updating. The pictures online do not match the current state. The vanity in our bathroom had a broken door and the shower sprayed water out the side. The walls are very thin and you can hear every noise outside. The outdoor sauna and steam room looked like they hadn’t been used in a while, and were not operational when we checked. On a brighter note, the bar and restaurant were very nice, and the front desk attendants were very friendly and helpful.

8

Carmen

1. apr. 2025

·

Overnattede 2 nætter

The resort is in a great location near the water and walkable to a McDonalds. The restaurant is quite pricey. We ordered pizza and ate in the pub area which was empty. Our room was absolutely filthy, with dead bugs on the night stand and smears on the ceilings and walls. The glass shelving hadn't been cleaned in ages. The bathroom was dank and smelled of mould. We requested a room changed and the lovely lady at the front desk was very accommodating. Our second room was much better, cleaner and the bathroom didn't smell. The pool and hot tub area were nice, however the hot tub had a nasty ring of gunk and slime. It's definitely due for a clean. We didn't get to try the spa as it was fully booked. We used the laundry facilities which was a nice bonus.

8

Peter

21. jan. 2026

·

Overnattede 1 nat

A very helpful staff. Clean rooms. The dining room was pleasant and both the breakfast and dinner of good quality, tasty and good value.

10

Pip

30. nov. 2025

·

Overnattede 1 nat

Great place to stay with pool, spa, restaurant and bar. We really enjoyed our time there

8

Denise

10. sep. 2024

·

Overnattede 1 nat

Clean room and comfy bed. Great spa bath. However lounge room felt old and tired. No restaurant or swimming pool available during our stay.

8

Nataliia

7. maj 2023

·

Overnattede 3 nætter

Nice location, unfortunately the weather was bad so no use of outside pools. The restaurant was closed on Wednesday without notice.

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Måned	Gennemsnitlig pris
januar	113 US$
februar	127 US$
marts	108 US$
april	100 US$
maj	79 US$
juni	72 US$
juli	75 US$
august	77 US$
september	79 US$
oktober	92 US$
november	102 US$
december	105 US$

sø.	ma.	ti.	on.	to.	fr.	lø.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $77	23 $105	24
25 $113	26 $105	27 $98	28 $97	29 $110	30 $120	31 $119

sø.	ma.	ti.	on.	to.	fr.	lø.
1 $108	2 $120	3 $120	4 $122	5 $120	6 $130	7 $130
8 $110	9 $112	10 $112	11 $110	12 $111	13 $146	14 $130
15 $131	16 $112	17 $179	18 $135	19 $104	20 $135	21 $135
22 $120	23 $125	24 $193	25 $140	26 $144	27 $143	28
29 $126	30 $175

Wai Ora Lakeside Spa Resort

Priser på Wai Ora Lakeside Spa Resort

Gennemsnitlige månedlige priser

Om dette overnatningssted

Lokation

Værelsesmuligheder

Panorama-studiosuite - søudsigt

Superior-suite

Deluxe-studiolejlighed

Gæsteanmeldelser af Wai Ora Lakeside Spa Resort

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