Name: Wai Ora Lakeside Spa Resort
Address: 77 Robinson Avenue, Rotorua, Region Bay of Plenty, NZ
Price range: 76 $–192 $ per night
Rating: 7.95

Was Gäste sagen

Das Wai Ora Lakeside Spa Resort bietet eine ruhige Lage am See, etwas außerhalb des Zentrums von Rotorua. Viele Gäste loben das freundliche Personal und das angenehme gastronomische Angebot vor Ort, jedoch wird in den Bewertungen häufig auf veraltete Zimmer sowie inkonsistent gewartete oder nicht verfügbare Spa- und Poolanlagen hingewiesen.

Die Rückmeldungen zur Sauberkeit sind gemischt und reichen von makellos sauberen Zimmern bis hin zu Schimmel, Schmutz oder unangenehmen Gerüchen in einigen Badezimmern und Spa-Bereichen. Die Zimmer variieren in Größe und Aussicht, die Betten werden als komfortabel beschrieben, jedoch werden dünne Wände und Wartungsprobleme wie schwacher Wasserdruck, defekte Klimaanlagen und abgenutzte Armaturen in mehreren Bewertungen erwähnt. Die Lage ist friedlich, aber in der Regel ist ein Auto erforderlich, und einige Einrichtungen oder das Restaurant/die Bar können zeitweise geschlossen oder nur eingeschränkt zugänglich sein. Erwarten Sie einen ruhigen Aufenthalt am See mit variablen Einrichtungen und einem inkonsistenten Serviceniveau.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Ausstattung

Pools, Spas, Sauna und Dampfbad sind inkonsistent: es gibt zahlreiche Berichte über Schließungen, kaltes oder schmutziges Wasser sowie nicht funktionierende Einrichtungen, obwohl einige Gäste von warmen Pools und der hoteleigenen Bar/Restaurant profitieren konnten. Rechnen Sie mit gelegentlichen frühen Schließungen oder eingeschränkter Verfügbarkeit.

Ähnliche Gästebewertungen

8

Lynn

11. Feb. 2025

·

Aufenthalt für 2 Nächte

The pool was out of action disappointingly and the bar shut quite early. We would have stayed in town had we realised we weren’t within walking distance of amenities. However staff were really nice and the rooms were lovely. I have left a dress in the wardrobe and can’t seem to get an answer to my emails.

4

Taryn

8. März 2024

·

Aufenthalt für eine Nacht

Basically had 1 staff member running the whole place. Sauna didn’t work, steam room had to be turned on before use by the one guy doing all the other jobs then had to wait 20 mins for it. You can find better in the area for similar price.

6

D H

5. Okt. 2025

·

Aufenthalt für eine Nacht

No real view and the so called spa was mostly not operational. Spas were cold and dirty...hot pool was cold. Only the sauna was working. Swimming pool area was nice. I think this place has seen better days because my friend said she was here years ago and the pool in spa area was hot and a waiter came to the pool to serve them the cocktails they had ordered

8

Beverly

16. Okt. 2023

·

Aufenthalt für eine Nacht

A bit disappointing. Restaurant not open nor the bar. Also Sauna and Jacuzzi were closed, so felt paid for services that were not available.

6

Margaret

8. Nov. 2025

·

Aufenthalt für 2 Nächte

This place has a beautiful view of the lake and the pool is kept up very well. It’s obvious that this hotel was once very nice, unfortunately it is showing its age, and needs updating. The pictures online do not match the current state. The vanity in our bathroom had a broken door and the shower sprayed water out the side. The walls are very thin and you can hear every noise outside. The outdoor sauna and steam room looked like they hadn’t been used in a while, and were not operational when we checked. On a brighter note, the bar and restaurant were very nice, and the front desk attendants were very friendly and helpful.

8

Chris

29. Dez. 2023

·

Aufenthalt für eine Nacht

Beautiful view of the lake. Really appreciated the bug spray in our room when we arrived back late at night. Loved the warm pool and fabulous hot spas as well as the outdoor swimming pool and loved having them to ourselves. Such a great way to start the day. 🙂 as well as the picnic table next to the pool. The pot plants around the pool need updating. And also, the water in our room, the morning we checked out, was either hot or boiling! Too hot to hop under the shower. Otherwise, a beautiful stay. Thank you.

8

Jennifer

29. Jan. 2023

·

Aufenthalt für eine Nacht

Nice to have the use of both a cool swimming pool and a heated outdoor pool plus the spas. The saunas weren't operating but didn't mind that. The beds were very comfortable and the shower had great pressure. Happy with our stay and kids loved it too.

10

Pip

30. Nov. 2025

·

Aufenthalt für eine Nacht

Great place to stay with pool, spa, restaurant and bar. We really enjoyed our time there

4

Amy

13. Feb. 2026

·

Aufenthalt für 2 Nächte

This place should not be called a "spa" or a resort". It is a motel. it's run down and one of the pools is so dirty it looks like it is hazardous to get in it. The main pool was better but still needed cleaning. The bathroom was also gross. There was a spa tub that looked like it hadn't been cleaned after too many uses and the shower was in need of a scrub. Our first morning the guests next door we're walking out at the same time as us. A man said to us: "hey, neighbors" and then "F-you" and then him and his partner both started laughing. Maybe they were drunk? This was 10:30 in the morning. We ended up changing our plans and leaving a day early as we didn't feel comfortable staying there. When checking out early the receptionist asked why. We expressed our concerns and all she said in response was "I can't give you a refund" despite us never asking for one. We were just happy to get out of there.

8

Denise

10. Sept. 2024

·

Aufenthalt für eine Nacht

Clean room and comfy bed. Great spa bath. However lounge room felt old and tired. No restaurant or swimming pool available during our stay.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Sauberkeit

Die Sauberkeit variiert stark: viele erwähnen sehr saubere Zimmer, aber mehrere Bewertungen bemängeln schimmelige Fugen, schmutzige oder schleimige Whirlpools/Pools, Schmutz und gelegentlich unangenehme Gerüche.

Ähnliche Gästebewertungen

6

Holly

8. Sept. 2024

·

Aufenthalt für 2 Nächte

This place is not a resort and is misleading. We booked 3 rooms for 4 adults on the same booking thru expedia & at the motels end, the bookings come thru separately so we were not grouped together. The main feature pool was empty for 'maintenance' which is not advertised anywhere AND I had called 2 days before check in to see if it was heated & I was told it was not... it had no damn water in it! A good 10min drive from cbd. The area is quiet, the room walls are thin & I could hear the people next door we had room 2 - the shower curtains were moldy and pink with scum. The toilet door design is ridiculous, if your trying to sleep & someone needs the loo, the whole room is lit up. Beds where firm and I found them comfortable but everyone else did not Overall, would not stay again.

6

LAURA

1. März 2025

·

Aufenthalt für 4 Nächte

Room was average but comfortable. Shower grout was moldy but otherwise clean. Restaurant had good food bit second day it was not hot enough. Pretty views.

8

Carmen

1. Apr. 2025

·

Aufenthalt für 2 Nächte

The resort is in a great location near the water and walkable to a McDonalds. The restaurant is quite pricey. We ordered pizza and ate in the pub area which was empty. Our room was absolutely filthy, with dead bugs on the night stand and smears on the ceilings and walls. The glass shelving hadn't been cleaned in ages. The bathroom was dank and smelled of mould. We requested a room changed and the lovely lady at the front desk was very accommodating. Our second room was much better, cleaner and the bathroom didn't smell. The pool and hot tub area were nice, however the hot tub had a nasty ring of gunk and slime. It's definitely due for a clean. We didn't get to try the spa as it was fully booked. We used the laundry facilities which was a nice bonus.

10

Jo

6. Mai 2024

·

Aufenthalt für eine Nacht

Very clean and staff were friendly and helpful

4

Vincent

21. Jan. 2024

·

Aufenthalt für eine Nacht

Dirty room. Filthy spa and swimming pool. Fridge out of order.

4

Chris

9. Jan. 2025

·

Aufenthalt für eine Nacht

Staff were not warm or friendly. Room was dirty - showers were yellow and worn. There is no way this is a 4 star property. You can see how it might have been in the past but it certainly is not now.

10

Vanessa

12. Mai 2024

·

Aufenthalt für eine Nacht

Lovely stay, gorgeous lake views. Very pleased. Perfectly clean and tidy.

6

Janine Karina

4. Nov. 2023

·

Aufenthalt für 2 Nächte

Warum diese Unterkunft sich Spa nennt ist mir nicht ganz klar. Gerade das Badezimmer unseres Raumes war sehr vernachlässigt. Schimmel in den Fugen der Dusche, starke Verschmutzung des Duschkopfes und ein schlecht gereinigter Boden im ganzen Bad. Wir fühlten uns nicht wohl. Lediglich die Reaktion des Personals lässt sich loben. Man entschuldigte sich und gab uns innerhalb von fünf Minuten ein neues Zimmer samt Upgrade. Dieses war sehr viel geräumiger, jedoch zeigte das Bad wieder Zeichen des Alters, welche die ganze Anlage zu haben scheint. Dunkel Schwebpartiker in Jacuzzi…Nein Danke. In Rotorua gibt es sicher viele, modernere Hotels zum ähnlichen Preis. Leider sind wir auf die Fotos in der Anzeige reingefallen.

4

Amy

13. Feb. 2026

·

Aufenthalt für 2 Nächte

This place should not be called a "spa" or a resort". It is a motel. it's run down and one of the pools is so dirty it looks like it is hazardous to get in it. The main pool was better but still needed cleaning. The bathroom was also gross. There was a spa tub that looked like it hadn't been cleaned after too many uses and the shower was in need of a scrub. Our first morning the guests next door we're walking out at the same time as us. A man said to us: "hey, neighbors" and then "F-you" and then him and his partner both started laughing. Maybe they were drunk? This was 10:30 in the morning. We ended up changing our plans and leaving a day early as we didn't feel comfortable staying there. When checking out early the receptionist asked why. We expressed our concerns and all she said in response was "I can't give you a refund" despite us never asking for one. We were just happy to get out of there.

8

Mark

8. Sept. 2024

·

Aufenthalt für eine Nacht

Very very clean

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Zimmer

Die Zimmer reichen von kompakt bis geräumig mit komfortablen Betten und einigen Seeblicken, aber die Einrichtung wirkt veraltet und Lärm durch dünne Wände wird bemängelt. Wiederkehrende Wartungsprobleme sind geringer Wasserdruck, defekte Klimaanlagen und abgenutzte Armaturen; das WLAN kann schlecht sein.

Ähnliche Gästebewertungen

6

Mary

12. Nov. 2024

·

Aufenthalt für 2 Nächte

Broken Air conditioning, no screens in windows so lots of sand fleas inside. Shower temperature inconsistent. Sofa not very comfortable and felt stained. No cooktop.

8

James

21. Dez. 2025

·

Aufenthalt für 2 Nächte

Nice getaway for 2 nights. Loved the lake view from the room and having my own spa. Best to prebook hotel transfer to airport as it's not always ready on the go.

8

Tan Yin

30. Dez. 2025

·

Aufenthalt für 2 Nächte

Room is spacious

6

Glen

19. Apr. 2025

·

Aufenthalt für eine Nacht

Convenient, quiet location. Staff was excellent in all respects. Property seemed a little “tired” and dated in its room decor and presentation.

8

Melinda

23. Juli 2023

·

Aufenthalt für 2 Nächte

Nice place well maintained. Wifi was terrible

6

Margaret

8. Nov. 2025

·

Aufenthalt für 2 Nächte

This place has a beautiful view of the lake and the pool is kept up very well. It’s obvious that this hotel was once very nice, unfortunately it is showing its age, and needs updating. The pictures online do not match the current state. The vanity in our bathroom had a broken door and the shower sprayed water out the side. The walls are very thin and you can hear every noise outside. The outdoor sauna and steam room looked like they hadn’t been used in a while, and were not operational when we checked. On a brighter note, the bar and restaurant were very nice, and the front desk attendants were very friendly and helpful.

8

Jane

7. Juli 2023

·

Aufenthalt für eine Nacht

We had a quiet room near to the lake. The room itself was very nice, with an excellent bed. Good TV channels and enough space to feel like we weren't just in a tiny box. The bathroom and shower area was especially nice. We didn't use the spa pools or any other services.

6

Chris

21. Jan. 2024

·

Aufenthalt für eine Nacht

Property and rooms were quite smaller and outdated. Air conditioner was present but very loud. Walls were thin and room to room noise was present.

8

Craig

16. Jan. 2024

·

Aufenthalt für 2 Nächte

9/10, very nice place. I only ding it a point because the rooms are a bit small and it's the only place I haven't had a microwave or at least mini kitchen. There is a mini fridge but that's it. Beautiful location right on the lake. A few minutes out of downtown on the east side of the lake but nice and secluded.

10

Andrew

21. Jan. 2023

·

Aufenthalt für eine Nacht

Booked suite, wonderful lake view and spa bath was a nice treat

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Service

Viele Gäste loben das freundliche und hilfsbereite Personal, während andere von Personalmangel, langsamen Service, schlechter Kommunikation sowie gelegentlicher Unhöflichkeit oder unprofessionellem Verhalten berichten. Die Koordination und Reaktionszeiten von Transport/Shuttle-Diensten können inkonsistent sein.

Ähnliche Gästebewertungen

6

Sarah

9. Aug. 2025

·

Aufenthalt für 2 Nächte

I think you require a vehicle to travel around the surrounding area..Nice view however you better suited to stay in the Ibis local to restarants and cafes.This place is very peaceful calm yet dated(limited channels, the internal spa looked like it needed a good scrub)..The receptionist staff was lovely..limited information about the area.There is a bus that gets you into town make sure you purchase tap card..Ubers to town are 28 dollars.So if you dont drive pick somewhere close to town and tours wont pick you up from here.There is an apparent shuttle bus that the hotel offers you to town but the driver was not available

4

Virginia

19. Feb. 2025

·

Aufenthalt für 2 Nächte

Our room became invaded by trout flies in the evening. The manager called us “naughty” guests” for opening our windows which we shouldn’t have done but the sign about trout flies was small and not brought to our attention. The manager gave us a vacuum to deal with fly situation. Not great people skills!!

6

Penelope

6. März 2025

·

Aufenthalt für eine Nacht

Was quiet and secure. Seemed short staffed during our stay. Our cocktail took at least 20 minutes to arrive. On checking out computers wouldn’t cooperate and had to work out manually what dinner and drinks were to be charged. Overall stay was good but maybe more staff tequired

10

Nancy

27. Sept. 2025

·

Aufenthalt für 3 Nächte

Excellent service, staff are very friendly and accommodating. Clean room and very comfortable bed. Great location, nice and peaceful. Good meals at the restaurant, nice surroundings and atmosphere. Would love to ho back in the summer.

8

Karen

27. Nov. 2025

·

Aufenthalt für 3 Nächte

Lovely staff

8

Christopher

4. Dez. 2025

·

Aufenthalt für 2 Nächte

This “resort” feels a bit tired and in need of some TLC. Staff are overworked but friendly. Location is good just a few miles out of Rotorua’s busy town center.

8

Peter

21. Jan. 2026

·

Aufenthalt für eine Nacht

A very helpful staff. Clean rooms. The dining room was pleasant and both the breakfast and dinner of good quality, tasty and good value.

8

Vijay Kumar

30. Nov. 2024

·

Aufenthalt für 2 Nächte

Austin, the manager,s behaviour excellant He accomodate all the time thanks Austin

10

Shauna

5. Nov. 2025

·

Aufenthalt für 2 Nächte

Lovely caring helpful staff. Good location.

2

Sanjeev

24. März 2024

·

Aufenthalt für eine Nacht

The property manager was rude and constantly fighting with her employees. She talked loudly in her native language and was using foul language in front of guests. We had requested early check in, but were asked to wait beyond the regular check in time. I am asking for a full refund of our stay.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Lage

Idyllische, seeseitige und ruhige Lage, eine kurze Fahrt von Rotorua entfernt und günstig gelegen in der Nähe des Flughafens und von Sehenswürdigkeiten, wenn Sie ein Auto haben. Viele weisen darauf hin, dass man nicht zu Fuß in die Stadt gehen kann, daher wird das Fahren empfohlen.

Ähnliche Gästebewertungen

6

Khouanmina

10. Juli 2025

·

Aufenthalt für eine Nacht

It's quiet far from city centre

10

Malcolm

25. Dez. 2024

·

Aufenthalt für 2 Nächte

The room was very comfortable and we slept well. Went for a swim in the lake. Staff were helpful. Food was good. A little way out of town, which we liked Convenient for local attractions

8

Christopher

4. Dez. 2025

·

Aufenthalt für 2 Nächte

This “resort” feels a bit tired and in need of some TLC. Staff are overworked but friendly. Location is good just a few miles out of Rotorua’s busy town center.

6

Michelle

24. Apr. 2025

·

Aufenthalt für eine Nacht

A quiet location out of town on the lake, with free parking. The young staff seemed a bit anxious, warned me about the trout flies that can be about(not a problem for Aussies). The room was clean but a strange layout, beware that the toilet is directly opposite the door. The restaurant was expensive with a limited menu, meat was overcooked. We had terrible weather, this would be better in summer. The pillows were very hard, the mattress ok.

10

TOMOKO

26. Nov. 2023

·

Aufenthalt für eine Nacht

町の中心から離れているので車がないと不便ですが、湖沿いなので散歩を楽しめます。歩いて15分くらいのところにマクドナルドがあります。スタッフの方はとても親切でした

10

Sue

28. Apr. 2024

·

Aufenthalt für eine Nacht

An amazing resort. Would definitely recommend. Beautiful location by the lake. Staff very accommodating and Breakfast very tasty Car required as located out of town

8

Craig

16. Jan. 2024

·

Aufenthalt für 2 Nächte

9/10, very nice place. I only ding it a point because the rooms are a bit small and it's the only place I haven't had a microwave or at least mini kitchen. There is a mini fridge but that's it. Beautiful location right on the lake. A few minutes out of downtown on the east side of the lake but nice and secluded.

8

Maryanne

2. Dez. 2022

·

Aufenthalt für 19.327 Nächte

Comfortable bed, not too far from town centre by car. Situated on the Lake

8

Vicki

5. Mai 2025

·

Aufenthalt für 2 Nächte

Long way out of the town,

10

Gabrielle

27. Juni 2025

·

Aufenthalt für eine Nacht

Handy to the airport. Warm and clean.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Gastronomie

Das Essen im hoteleigenen Restaurant und in der Bar wird oft gelobt, obwohl die Preise hoch erscheinen und der Service manchmal langsam ist; an einigen Tagen werden Schließungen oder eingeschränkte Öffnungszeiten gemeldet. Die Qualität und Vielfalt des Frühstücks erhält gemischte Rückmeldungen.

Ähnliche Gästebewertungen

8

Jacqueline

2. Sept. 2023

·

Aufenthalt für eine Nacht

Great food and service. Very clean and tidy. Bed was comfortable

10

Miriama

19. Juni 2025

·

Aufenthalt für 2 Nächte

Food was amazing in the resturant! Our room was nice and worth its money. Very happy!

8

Beverly

16. Okt. 2023

·

Aufenthalt für eine Nacht

A bit disappointing. Restaurant not open nor the bar. Also Sauna and Jacuzzi were closed, so felt paid for services that were not available.

6

Michelle

24. Apr. 2025

·

Aufenthalt für eine Nacht

A quiet location out of town on the lake, with free parking. The young staff seemed a bit anxious, warned me about the trout flies that can be about(not a problem for Aussies). The room was clean but a strange layout, beware that the toilet is directly opposite the door. The restaurant was expensive with a limited menu, meat was overcooked. We had terrible weather, this would be better in summer. The pillows were very hard, the mattress ok.

6

Margaret

8. Nov. 2025

·

Aufenthalt für 2 Nächte

This place has a beautiful view of the lake and the pool is kept up very well. It’s obvious that this hotel was once very nice, unfortunately it is showing its age, and needs updating. The pictures online do not match the current state. The vanity in our bathroom had a broken door and the shower sprayed water out the side. The walls are very thin and you can hear every noise outside. The outdoor sauna and steam room looked like they hadn’t been used in a while, and were not operational when we checked. On a brighter note, the bar and restaurant were very nice, and the front desk attendants were very friendly and helpful.

8

Carmen

1. Apr. 2025

·

Aufenthalt für 2 Nächte

The resort is in a great location near the water and walkable to a McDonalds. The restaurant is quite pricey. We ordered pizza and ate in the pub area which was empty. Our room was absolutely filthy, with dead bugs on the night stand and smears on the ceilings and walls. The glass shelving hadn't been cleaned in ages. The bathroom was dank and smelled of mould. We requested a room changed and the lovely lady at the front desk was very accommodating. Our second room was much better, cleaner and the bathroom didn't smell. The pool and hot tub area were nice, however the hot tub had a nasty ring of gunk and slime. It's definitely due for a clean. We didn't get to try the spa as it was fully booked. We used the laundry facilities which was a nice bonus.

8

Peter

21. Jan. 2026

·

Aufenthalt für eine Nacht

A very helpful staff. Clean rooms. The dining room was pleasant and both the breakfast and dinner of good quality, tasty and good value.

10

Pip

30. Nov. 2025

·

Aufenthalt für eine Nacht

Great place to stay with pool, spa, restaurant and bar. We really enjoyed our time there

8

Denise

10. Sept. 2024

·

Aufenthalt für eine Nacht

Clean room and comfy bed. Great spa bath. However lounge room felt old and tired. No restaurant or swimming pool available during our stay.

8

Nataliia

7. Mai 2023

·

Aufenthalt für 3 Nächte

Nice location, unfortunately the weather was bad so no use of outside pools. The restaurant was closed on Wednesday without notice.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Monat	Durchschnittspreis
Januar	113 $
Februar	127 $
März	108 $
April	100 $
Mai	79 $
Juni	72 $
Juli	75 $
August	77 $
September	79 $
Oktober	92 $
November	102 $
Dezember	105 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $76	23 $105	24
25 $113	26 $105	27 $98	28 $97	29 $109	30 $120	31 $119

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1 $108	2 $120	3 $120	4 $122	5 $120	6 $130	7 $130
8 $109	9 $111	10 $112	11 $109	12 $110	13 $146	14 $130
15 $131	16 $112	17 $179	18 $135	19 $104	20 $135	21 $135
22 $119	23 $125	24 $192	25 $140	26 $144	27 $143	28
29 $126	30 $175

Wai Ora Lakeside Spa Resort

Preise für Wai Ora Lakeside Spa Resort

Monatliche Durchschnittspreise

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Panoramic-Studiosuite, Seeblick

Superior-Suite

Deluxe-Studio

Gästebewertungen zu Wai Ora Lakeside Spa Resort

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Hinweise zum Check-in

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