西埃爾帕索凱富全套房飯店

This was great for the price (through Expedia) and the kids and I had a blast at the indoor pool.

We had to stay in El Paso very last minute. We found this hotel. The free breakfast, indoor pool, and price were all a win. We didn't stay long enough but everyone was very friendly.

Pool hot tub need maintenance

The elevator was not operational. I had to lug our luggage & kids up the flights of stairs. This became a nuisance after the 1st day. The hotel only gave a 10% discount but i had prepaid through this app. How will i get reimbursed and should be at least 20% for the hassle involved. Also, the rooms were damaged, flooring & furniture.

We went there for the indoor pool and our kid loved it, so we found what we were looking for

It’s so worth paying a little extra more compared to rates of other hotels nearby for the superb cleanliness, sumptuous buffet breakfast, safe and adequate parking space, good size indoor pool, and comfortable and spacious bed for a company of three (couple plus 6-yr old boy). We’ll definitely come back!

Property was clean. Staff was nice, but it was a bummer that the hot tub didn’t work. We were really looking forward to that to relax after a long trip.

The hotel was clean, the bed was comfortable and the staff were super friendly. I enjoyed the stay and had a great time with family. My grandkids really enjoyed the indoor pool in December!

Lovely stay, clean room, clean workout room and indoor pool, walking distance to restaurants.

We stayed because of the pool and it was out of service

Clean room, great staff

Awesome hotel. Clean. Will stay again.

The property and staff were great. My only real complaint is that the room had a wet carpet smell to it. Other than that the hotel room itself was clean, comfy and spacious. Breakfast was ok but food is food.

Great staff and very clean!

Very friendly staff and hotel is really clean and nicely kept

This is our first time at a Comfort Suites. I did not realized when we checked in it was a handicapped room. I must say the room was spacious with all the amenities plus a small area for a sitting room with couch, chair and coffee table. The bathroom was roomy with a walk-in shower. However, the bed has the most uncomfortable mattress we have ever slept in..lumpy, no support and felt like we were sleeping on a "sway-back horse" is the only description I can think of. The room desperately needs a thorough cleaning as there was an odor, both in the room and bathroom.

Dirty beat-up hotel. Everything is falling apart or damaged. Thrown pillows for your bedding? Trash from the previous guest on the bathroom floor. Meaning they didn't sweep or mop. Stains in the shower floor. I have stayed in over 500 hotels is this one is bottom 5.

Our room was very clean, the restroom, bed, couch, tub, all were neat and clean. There was an iron and extra pillows and blanket. The restroom was fully stocked with plenty of fresh linens. The woman, at check in was very friendly and accommodating. The staff was very attentive and friendly during the complimentary breakfast and the food options were somewhat different everyday. It is also walking distance to Sawgrass and just a short drive to Texas road house and many other food options.

The room was very clean! Very nice place to stay! Highly recommended!

Stay was ok not worth price Room was not clean old coffee still in coffee maker small McDonalds toys on the side of bed. latch on door would not lock next morning ask for my room to be clean mention the old coffee left came back later in the evening the room was never cleaned they only took out the old coffee from coffee maker since they never clean the room i had to ask for new towels for the next day they said they couldnt bring them to me i had to go downstairs and get them from the front desk. Breakfast was ok really not happy with the stay.

great place for overnight stay, quiet, good rest, nice breakfast.

Nice room, more spacious than expected.

This is our first time at a Comfort Suites. I did not realized when we checked in it was a handicapped room. I must say the room was spacious with all the amenities plus a small area for a sitting room with couch, chair and coffee table. The bathroom was roomy with a walk-in shower. However, the bed has the most uncomfortable mattress we have ever slept in..lumpy, no support and felt like we were sleeping on a "sway-back horse" is the only description I can think of. The room desperately needs a thorough cleaning as there was an odor, both in the room and bathroom.

Location is great, hotel conditions are very outdated

Shower takes about 3 mins to get warm. In elpaso where water should be saved, that is a waste. Toilet wouldnt flush.

Awesome king bed

I stayed for four nights. Experience was great except there was no "hot" water. Took cold showers every night of my stay.

Beds were great!

Great hotel. Probably my go to hotel for trips to ELP from now on. Breakfast was great and plentiful. Room was comfortable and clean

It was very clean and comfortable in a nice area. Room was very spacious and comfortable. Will definitely stay again.

Great Bkfast with Texas shaped waffles, good coffee really nice dining area. Super helpful staff. Beds and comforter was amazing

The staff was great.. easy check in and out..really clean ...

Our room was very clean, the restroom, bed, couch, tub, all were neat and clean. There was an iron and extra pillows and blanket. The restroom was fully stocked with plenty of fresh linens. The woman, at check in was very friendly and accommodating. The staff was very attentive and friendly during the complimentary breakfast and the food options were somewhat different everyday. It is also walking distance to Sawgrass and just a short drive to Texas road house and many other food options.

Front desk staff was amazing and so helpful. Thank you so much for going above and beyond. It’s always the little things and your customer service was top notch.

Up on arrival and very tired after driving many hours there wasn’t any one on the desk We had to wait 15 min to be able to check in. Restroom had a broken tile where I tripped and almost fall in the middle of the night.

My room was not cleaned 2 days of the 4 days I stayed. otherwise, it was a good location and room.

Flight was cancelled at 10pm due to storms cancelling 700 flights over two days in Atlanta. Hotel would not cancel the reservation with a full refund. Night staff said have to contact management in the morning. Hotels.com contacted management and was denied processing the refund even though I could not get to El Paso due to circumstances out of my control.

Friendly staff. Comfortable room .Nice location.

Great customer service. Very friendly and helpful

When we got there the employees ignored us for 5 to 10 minutes. Got into our room and within 5 minutes a person knocked on our door and walked in through our room just to put a coffee maker in the room. Instead of handing it to my husband. We went to take a shower and noticed we had no shower curtain had to go ask for a new one. The day before we left our key ards stopped working. We asked for them to get fixed. They blamed it on the battery or us. Had someone come fix the battery and let us in the room. We check once the guy left if our card keys worked. Sure enough they didnt. So again we had to go to the front desk for them to reactivate the keys.while waiting to be let in a couple acrossed the hall said they stayed there a year ago and the samethibg happened to them and they were told it was yser error. And when they checked there keys this time one worked and one didnt.

Convenient to get on and off of I10. Very comfortable and good hot breakfast with variety of choices. Good area, quiet and close to gas station as we were travelling through. Will definitely stay here again.

We usually stay at this hotel when traveling through the area. Conveniently located next to i10. Walking distance to gas station and restaurants. Incredibly short drive to coffee. Always clean. Great variety at breakfast. Staff are always friendly!

That is close to the shopping centers

Our room was very clean, the restroom, bed, couch, tub, all were neat and clean. There was an iron and extra pillows and blanket. The restroom was fully stocked with plenty of fresh linens. The woman, at check in was very friendly and accommodating. The staff was very attentive and friendly during the complimentary breakfast and the food options were somewhat different everyday. It is also walking distance to Sawgrass and just a short drive to Texas road house and many other food options.

Close to great dinning options.

very nice and very convenient

It was located convenietly to where we were going. thank you. It was very clean.

Quite are, close to restaurants.

Good hotel. Good bed, okay shower, furnishings were in good shape. Quiet area. Overall a good place to stay.

Easy access from highway.

Great Bkfast with Texas shaped waffles, good coffee really nice dining area. Super helpful staff. Beds and comforter was amazing

Breakfast was great. Staff was great

Convenient to get on and off of I10. Very comfortable and good hot breakfast with variety of choices. Good area, quiet and close to gas station as we were travelling through. Will definitely stay here again.

Shampoo and conditioner were empty in the shower. There was also a hair in the scrambled eggs and the employee didn't pull the dish of eggs, just threw our plate away. Otherwise everything else was great.

We usually stay at this hotel when traveling through the area. Conveniently located next to i10. Walking distance to gas station and restaurants. Incredibly short drive to coffee. Always clean. Great variety at breakfast. Staff are always friendly!

Our room was very clean, the restroom, bed, couch, tub, all were neat and clean. There was an iron and extra pillows and blanket. The restroom was fully stocked with plenty of fresh linens. The woman, at check in was very friendly and accommodating. The staff was very attentive and friendly during the complimentary breakfast and the food options were somewhat different everyday. It is also walking distance to Sawgrass and just a short drive to Texas road house and many other food options.

Really good breakfast, clean, comfy - the magnetic strips on the keys stopped working.

The bed was incredibly comfy! Staff were friendly and professional. Breakfast is OK for those without dietary restrictions, such as Celiac disease. Based on the comfort of the room, we would stay again!

Enjoyed the stay. Breakfast was great, staff and cleanliness were not a problem.

Loved the Texas shaped waffles at breakfast. Bed was comfortable room was clean, big tv. Elevator is slow so we opted for the stairs. Felt a little old but, food was good, bed was comfortable and shower was hot.