Boutique Hotel Lumiere

All was excellent

I stayed there nights at this hotel and unfortunately the experience was quite disappointing. First of all, the room had no exterior window at all. To be fair, this was technically mentioned in the listing, but in reality the room feels extremely dark and claustrophobic. It really does not feel like a proper hotel room. The condition of the room was also unpleasant. The ceiling was completely unfinished with exposed concrete and pipes, which might be a “design choice” for some people, but for me it looked unfinished and frankly quite ugly. Cleanliness was another issue. When I opened the kettle there was a piece of something inside that looked half rotten, which was honestly quite disgusting. This made me question the level of cleaning in the room. The worst part, however, was the checkout experience. At exactly 10:30 someone started knocking loudly on the door, clearly trying to rush me out. This felt extremely unprofessional and unnecessary. The official Check-out it’s a 10:30h, but really with such a small hotel, and when check-in is at 15:00h, you want to provide such a poor service to your customers? To think about. The only positive aspect is the central location, but overall the room quality and the service completely ruined the stay. I am attaching photos so future guests can judge for themselves.

The room was nice and clean, staff really friendly.

snachts wasmachine in ruimte naast ons stond aan. onbijt was matig

De wanden hebben wel een opfrisbeurt nodig. In de hoek naast het bed beetje schimmel en op veel wanden zie je vegen. In het gordijn lijkt ook wat te zitten. Verder een nette kamer en een mooi aangekleed hotel in het centrum. Zeker een aanrader!