Name: Comfort Suites Arlington - Entertainment District
Address: 411 West Road to Six Flags, Central Arlington, Arlington, Texas, USA, Arlington, Tarrant County, US
Price range: 79 $–347 $ per night
Rating: 8.48

Was Gäste sagen

Gäste loben am Comfort Suites Arlington - Entertainment District die günstige Lage in der Nähe des AT&T Stadium, des Globe Life Field und von Six Flags sowie die generell geräumigen Zimmer und oft freundliches Personal. Viele bemängeln jedoch eine uneinheitliche Instandhaltung der Einrichtungen, die Sauberkeit und die Ausstattung.

Die Aufzüge fallen häufig aus, der Pool ist oft geschlossen oder schlecht gepflegt und das Fitnesscenter oder die Eisautomaten sind zeitweise außer Betrieb. Die Rückmeldungen zur Sauberkeit sind gemischt: es gibt wiederholt Berichte über muffige Gerüche, Schimmel und Kakerlaken sowie einige Hinweise auf Bettwanzen, neben Bewertungen, die saubere Zimmer beschreiben. Die Zimmer sind geräumig, können aber veraltet wirken, mit sehr schwacher Beleuchtung, gelegentlichen Problemen mit der Klimaanlage oder dem Fernseher und etwas Straßenlärm. Erwarten Sie eine günstige Basis für Veranstaltungen, aber ein insgesamt uneinheitliches Erlebnis.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Einrichtungen weisen immer wiederkehrende Probleme auf: ein Aufzug ist oft außer Betrieb (und die Klingel im 4. Stock funktioniert manchmal nicht), der Pool ist häufig geschlossen oder grün und das Fitnesscenter oder die Eisautomaten sind zeitweise nicht benutzbar. Zu bestimmten Terminen sind kostenpflichtige Shuttles zu Veranstaltungen verfügbar.

Reinigung

Die Berichte gehen auseinander: viele fanden die Zimmer sauber, aber zahlreiche Bewertungen bemängeln muffige Gerüche, Schimmel und wiederkehrende Kakerlaken; einige Gäste berichteten von Bettwanzen.

Zimmer

Die Suiten sind geräumig und die Betten oft bequem, aber die Beleuchtung ist häufig sehr schwach. Gäste berichten auch von gelegentlichen Ausfällen der Klimaanlage oder des Fernsehers, veralteten Armaturen und etwas Straßenlärm.

Dienstleistung

Die Mitarbeiter sind oft freundlich und hilfsbereit, aber die Servicequalität ist uneinheitlich. Es gibt Berichte über langsamen oder fehlenden Support an der Rezeption, eingeschränkte Reinigung, wenn sie nicht ausdrücklich gewünscht wird, und einige negative Interaktionen.

Ähnliche Gästebewertungen

6

Samantha

15. Juni 2025

·

Aufenthalt am 2 Nächte

Received a call to see if we are still coming to the hotel. I informed them that we ran into bad weather. Next we arrive and wait 20 minutes at the front desk because nobody was there to check us in. Got to our room and was greeted by smoke stench and hot air hitting us in our face. We propped the door open and aired the room out.Next day upon arriving back to our room a man was passed out with all his belongings around him. He was wasted and wouldn’t wake up. Notified front desk and she called 911. Kept us waiting until Ems came and got him. Finally went to bed around 5am to be woken up by the cleaning crew banging carts into walls and doors. On top of that the ice machines were broken on our floor that we had to use the 4th floor machine and walk downstairs due the elevator being broken. Not the greatest experience at all. The front desk never once checked on us aft any of our ordeal’s.

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4

James

19. Nov. 2025

·

Aufenthalt am 1 Nacht

I've stayed here very frequently over the last 11 years and even once earlier this Spring. It has been a wonderful hotel. Unfortunately, it is no longer. Per the desk jockey the hotel is under new management. So now we get one working elevator with obvious patchwork bolts and staples where there should be none, stains on the hallway carpets, marks and dents on the walls of the hallways and a subpar breakfast (which used to be spectacular). Lastly, the air conditioning was very loud as was the outside noise from I30. It's like the soundproofing has just disappeared. The topper? And this is where I really get irked. They charged me a $4.68 "hotel service" fee which the desk jockey could not prescribe a reason for other than "new management". Nor could he tell me what if I was owed any kind of extra perk during my stay due to the fee. Keep in mind, my reservation had been paid for in advance so there should be no extra charges. I get some hotels have an incidental fee that is refunded. This was not that. A discussion with another patron confirmed my thoughts and she too said she is unsure what the service fee is for. Overall, I am disappointed to see this hotel become "average" - if it is even that. Not sure that I will bother with this hotel again because it was my favorite in the area. Now it's just full of disappointment.

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4

Jennifer

8. Juni 2025

·

Aufenthalt am 3 Nächte

This hotel is in a great place. The concerns were that the pool was closed the entire time, and we book hotels on pools.... and we weren't offered anything -- not a discount, and not even an apology. The staff was unbelievably rude. We won't stay at this hotel again.

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6

Jacquelyn

9. Sept. 2025

·

Aufenthalt am 2 Nächte

This trip was different. I just wanted to relax for my birthday because this hotel is one of my favorites. Unfortunately the employee (Monica) at check-in made it uncomfortable due to false gossip from a previous experience with an ex-employee who violated my ADA rights. The issue was resolved which I don’t know why the employee keeps making it more than what it was by implying that the previous GM spoke negatively about me?🤔 which is unacceptable to defame someone character. I meet the new GM and shared this information. I just don’t appreciate how I was made to feel this trip around. But I did inform the GM in Texas, a hotel can ask a guest no more than (2) questions about a service dog if its role is not obvious: "Is the dog a service animal required because of a disability?" and "What work or task has the dog been trained to perform?" Hotels are prohibited from asking about the guest's disability, requesting medical or training documentation, or requiring the dog to perform a task for proof. So NO… a hotel can NOT ask more than (2) questions. Please educate front desk staff.

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8

Jacquelyn

25. Nov. 2024

·

Aufenthalt am 1 Nacht

I love staying at this hotel, but evening shift is better than the morning shift when it comes to customer service. My experience with one particular morning shift employee was not so pleasant. She treated as if I wasn’t a guest. Her energy was negative. And the customers service from her was horrible. I asked to speak to the manager, because their was some confusion regarding charges a damage deposit. Most hotel just keep a card on file. Because I have had issues with the deposit being refund. And besides that, it take days to release, which is why I immediately take pictures of my room before and I when I check out. I didn’t receive housekeeping. I had to ask for towels and I take out the trash the whole time I was there. But they will disturb your enjoy with room checks before your check out time, if you don’t put out the do not disturb sign. The manager was nice, when I did speak with her regarding my concern.

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10

Lisa

6. Aug. 2025

·

Aufenthalt am 3 Nächte

Check in was smooth and fun! Monica (stafff member) was so much fun and made it one to remember thats for sure! Matthew and Jasmine (staff members) were very attentive when we needed anything. Prantham (AGM) went above and beyond to help with an issue we had during our stay and got it resolved in a timely manner. Staff was very friendly no problems! Our overall stay was AMAZING! I highly recommend staying at this hotel.

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6

Jim

20. Nov. 2025

·

Aufenthalt am 2 Nächte

The mattress was too soft and no coffee at the breakfast buffet. The staff at the front desk seemed like they didn't want to be there

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8

Lonnie

7. Aug. 2025

·

Aufenthalt am 1 Nacht

The staff was very helpful, nice and very friendly

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8

Portia

5. Juli 2025

·

Aufenthalt am 3 Nächte

There was mold in the room I got and it was stuffy. I struggled to sleep the first night. After I alerted the staff, I got another room and it was a nice room. I wanted to report and share my appreciation about the new room but there was noone at the front desk. Many people were there with noone to serve them. I waited for some time until I left. Hopefully they improve on that so that there is someone at the front desk all the time.

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6

Donald

31. Okt. 2023

·

Aufenthalt am 3 Nächte

Service was just okay and front desk seemed very overwhelmed.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Sehr günstig gelegen für AT&T Stadium, Globe Life Field, Six Flags und UTA; viele fanden es fußläufig oder mit einer kurzen Fahrt erreichbar. Nützliche Restaurants in der Nähe, darunter ein Restaurant direkt nebenan.

Gastronomie

Die Rückmeldungen zum Frühstück sind gemischt: mehrere Gäste lobten ein warmes, abwechslungsreiches Angebot, während andere es mittelmäßig oder unzureichend fanden und es nicht aufgefüllt wurde. Kaffee oder Sirup fehlten zeitweise.

Monat	Durchschnittspreis
Januar	79 $
Februar	95 $
März	96 $
April	106 $
Mai	95 $
Juni	177 $
Juli	158 $
August	110 $
September	119 $
Oktober	102 $
November	111 $
Dezember	110 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8 $91	9 $136	10 $188	11 $133	12 $223
13 $122	14 $80	15 $82	16 $82	17 $82	18 $137	19 $347
20 $208	21 $80	22 $80	23 $81	24 $86	25 $139	26 $157
27 $110	28 $89	29 $79	30 $80

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $81	2 $89	3 $96
4 $89	5 $82	6 $81	7 $125	8 $315	9 $166	10 $157
11 $110	12 $96	13 $79	14 $81	15 $139	16 $99	17 $99
18 $85	19 $80	20 $84	21 $86	22 $85	23 $139	24 $196
25 $90	26 $82	27 $81	28 $86	29 $85	30 $116	31 $175

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