Name: Grand Summit Hotel General Santos
Address: Honorio Arriola Street Bula-Lagao Road, General Santos, Cotabato del Sur, PH
Rating: 8.9

Opiniones de los huéspedes

En el Grand Summit Hotel General Santos, los huéspedes suelen elogiar la amabilidad del personal y las habitaciones modernas y limpias, aunque varios señalan algunos inconvenientes, como el ruido nocturno procedente de un club cercano, la falta de servicio de transporte al aeropuerto y pequeños problemas con las instalaciones, como un gimnasio o ascensor fuera de servicio.

El servicio se describe ampliamente como cálido y atento, aunque el servicio de restaurante puede ser lento o irregular. Las instalaciones son modernas y generalmente agradables, con una piscina agradable, pero el gimnasio estuvo cerrado durante algunas estancias. Algunos huéspedes también informan de aire acondicionado débil o problemas con la presión del agua en la ducha. Espere una estancia confortable en la ciudad con algunas imperfecciones.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Las instalaciones son modernas y generalmente agradables, con una piscina agradable. No hay servicio de transporte al aeropuerto y el gimnasio estuvo cerrado durante algunas estancias.

Reseñas de huéspedes relacionadas

10

Randall

4 ene 2026

·

Se alojó 2 noches

Very gente staff. Nice facilities & great food..!

10

Jaime

19 oct 2025

·

Se alojó 3 noches

Nice hotel

6

Curtis

13 may 2022

·

Se alojó 2 noches

Stayed 3 nights , the Gym is not opened ( not noted on website ) . Service is not consistent, reception is efficient and tries hard , however there is construction on the fourth floor and called down and was told in a stern male voice “ you were told at check in about the construction “ completely false we weren’t . The restaurant food is fine , the service not very friendly ( no smiles , how are you? ..forgetful with requests ) …It’s a new property they have some kinks to work out then this hotel will be much better.

10

Billy

12 may 2025

·

Se alojó 2 noches

I liked the property very much, fantastic morning view from elevated windows. Would be nice if the elevator was operational, but not a big issue.

8

MASAYUKI

11 sept 2023

·

Se alojó 3 noches

施設は新しくきれいでした。プールやフィットネスジムもきれいにメンテナンスされています。ただ外国人観光客が少なく必要に迫られていないためか、TV放送は国内番組のみBBC、ABCやNHKBS等外国のTV放送はありません。グリーンリーフホテルがSMモールに隣接、空港シャトルバスを運行しているのに対し、ロビンソンモールに隣接、シャトルバスなしとローカル色が強いです。嫌いなリンスインシャンプーが設置されてました。

6

Bobby

11 ene 2025

·

Se alojó 3 noches

The room is plenty big enough, new so no problems with that. The bed was uncomfortable for me... I know that is a hit or miss with hotels. AC works good, plenty of hot water (most of the time). Our room was situated near to the night club across the street, so we had very loud dance music until 2am every night [ they did take Monday off]. I probably should have asked to move... but that is kind of a pain... the restaurant... slow and poor service and the food isn't very good. Breakfast buffet was just ok at best. Near the Robinson mall (not sure if that is positive or negative). Nice pool, kids play area and body spa. Does not have service to/from airport. There are about 5 other places i would stay in GenSan over this one.

8

Emery

27 oct 2025

·

Se alojó 3 noches

They do not have shuttle service, the cab they offer me to take cost 1800 PHP, while there I maid connections with the local taxi driver at the mall, they only charged 500 PHP to take me to airport.

8

Walter

25 ago 2022

·

Se alojó 1 noche

Facilities are great but the wait staff needs to be trained better. I blame this on management. Meals were brought out in sections with long breaks in-between. Orders would incorrect or things missing on them. The breakfast buffet a worker would see empty coffee vats or milk missing and would have to be asked to be refilled.

10

Ethylene

1 jun 2024

·

Se alojó 1 noche

Great facility and very friendly and accomodating staff. We will recommend this hotel.

10

Melody

16 jul 2024

·

Se alojó 1 noche

I had a very pleasant stay in the newest and most modern hotel in this city. The rooms were clean, modern (chagrins stations, mini refrigerator, safety box) and well equipped with all the amenities (slippers water toothbrush lotion coffee). The extensive breakfast buffet with omelette station was a big plus. Thank you to the staff (from Cassiopeia at front desk, to the concierge who brought up my bag) for the great service.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Las reseñas describen constantemente la propiedad y las habitaciones como limpias y bien cuidadas. Algunos señalan problemas de mantenimiento, como poca presión de agua en la ducha o fluctuaciones en la temperatura del agua.

Reseñas de huéspedes relacionadas

10

Kenneth

3 nov 2025

·

Se alojó 2 noches

Great atmosphere and very professional and friendly staff! The rooms are clean and modern! An overall great experience for my first time to General Santos!!!

10

Rochelle

20 feb 2024

·

Se alojó 5 noches

Service is excellent. Everyone in the staff are very helpful. Rooms are nice, large and clean. I would recommend this hotel to anyone and would recommend it to anyone planning to stay in General Santos City

10

Morris

10 sept 2025

·

Se alojó 2 noches

The property was very nice and clean. The staff was very friendly and helpful.

8

Yuji

8 jun 2025

·

Se alojó 2 noches

エアコンの調節がし難く、寒かった。またシャワーの水圧が低くて使い難かった。

10

Melody

16 jul 2024

·

Se alojó 1 noche

I had a very pleasant stay in the newest and most modern hotel in this city. The rooms were clean, modern (chagrins stations, mini refrigerator, safety box) and well equipped with all the amenities (slippers water toothbrush lotion coffee). The extensive breakfast buffet with omelette station was a big plus. Thank you to the staff (from Cassiopeia at front desk, to the concierge who brought up my bag) for the great service.

10

Matthew

14 ene 2025

·

Se alojó 1 noche

Nice clean rooms big bathrooms

8

Hannah

17 feb 2023

·

Se alojó 2 noches

I ask the hiusekeeping lady if she can give me some wash cloth because they don't have any in my room and she said yes, but haven't got any til I check out😑 but other than that it was a good stay..

4

Jae Eun

22 feb 2024

·

Se alojó 3 noches

The temperature of hot water and cold water strangely changes at will, and the water stream all dies,

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son modernas, espaciosas y bien amuebladas, y algunos destacan los baños amplios. Sin embargo, varios huéspedes informaron de un ruido considerable procedente de la calle, proveniente de un club cercano en las habitaciones que dan a la calle, y de un aire acondicionado débil en ocasiones.

Reseñas de huéspedes relacionadas

10

Samson

30 ene 2025

·

Se alojó 2 noches

Excellent service. The room was nice and roomy.

6

Bobby

11 ene 2025

·

Se alojó 3 noches

The room is plenty big enough, new so no problems with that. The bed was uncomfortable for me... I know that is a hit or miss with hotels. AC works good, plenty of hot water (most of the time). Our room was situated near to the night club across the street, so we had very loud dance music until 2am every night [ they did take Monday off]. I probably should have asked to move... but that is kind of a pain... the restaurant... slow and poor service and the food isn't very good. Breakfast buffet was just ok at best. Near the Robinson mall (not sure if that is positive or negative). Nice pool, kids play area and body spa. Does not have service to/from airport. There are about 5 other places i would stay in GenSan over this one.

10

Kenneth

3 nov 2025

·

Se alojó 2 noches

Great atmosphere and very professional and friendly staff! The rooms are clean and modern! An overall great experience for my first time to General Santos!!!

10

Timothy Willing and

11 oct 2025

·

Se alojó 2 noches

Nice modern hotel with well appointed rooms and a very nice dining experience.

8

David

10 oct 2023

·

Se alojó 3 noches

Their AC is weak. Couldn't achieve 18deg Celsius. I was moved to a different room but the temp still doesn't go below 20deg even at 4am.

2

Eric

27 jul 2025

·

Se alojó 1 noche

When I checked in everything was great and when I went to my room everything was clean and in order. The reason I rated my stay as terrible had nothing to do with the hotel itself they put me in room 229 which faced the street. Around 945 there is a new club across the street and the music was so loud until 4am that I had to put bedding in the shower to try and get some sleep and my wife and 2 kids suffered trying to sleep in the beds because of the loud music loud motorcycles and loud people. If there is nothing done about this the hotel will suffer because nobody is gonna want to stay street side with these conditions.

6

Joselyn

25 nov 2023

·

Se alojó 1 noche

Loud noises coming from a bar across the street, from evening to dawn. This is very annoying. Rooms are large.

10

Matthew

14 ene 2025

·

Se alojó 1 noche

Nice clean rooms big bathrooms

10

Morris

7 sept 2025

·

Se alojó 1 noche

The property and staff were phenomenal. The Morrow Room was super. Will stay again when back in General Santos..

10

Karin

14 dic 2025

·

Se alojó 6 noches

The attention from the staff on my stay was very good. The room was very nice.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal es ampliamente elogiado por ser amable, profesional y servicial, y algunos hacen un esfuerzo adicional. Sin embargo, varias reseñas señalan un servicio irregular, especialmente en el restaurante, y fallos ocasionales, como una asistencia en el taxi poco útil o problemas con el registro de entrada.

Reseñas de huéspedes relacionadas

10

Randall

4 ene 2026

·

Se alojó 2 noches

Very gente staff. Nice facilities & great food..!

10

Jacob

30 ago 2025

·

Se alojó 1 noche

The staff was so helpful and polite and very professional

6

Curtis

13 may 2022

·

Se alojó 2 noches

Stayed 3 nights , the Gym is not opened ( not noted on website ) . Service is not consistent, reception is efficient and tries hard , however there is construction on the fourth floor and called down and was told in a stern male voice “ you were told at check in about the construction “ completely false we weren’t . The restaurant food is fine , the service not very friendly ( no smiles , how are you? ..forgetful with requests ) …It’s a new property they have some kinks to work out then this hotel will be much better.

10

Toney

19 oct 2025

·

Se alojó 1 noche

The front desk staff were excellent and accommodating at my arrival. Kudos.

6

Michael

25 feb 2023

·

Se alojó 2 noches

When asked for a taxi doorman said there were none but did not offer a solution or help. Only when i went to front desk did they order a taxi.

10

Kenneth

3 nov 2025

·

Se alojó 2 noches

Great atmosphere and very professional and friendly staff! The rooms are clean and modern! An overall great experience for my first time to General Santos!!!

8

Walter

25 ago 2022

·

Se alojó 1 noche

Facilities are great but the wait staff needs to be trained better. I blame this on management. Meals were brought out in sections with long breaks in-between. Orders would incorrect or things missing on them. The breakfast buffet a worker would see empty coffee vats or milk missing and would have to be asked to be refilled.

10

rodemia

11 sept 2024

·

Se alojó 2 noches

I spent my birthday at the hotel for 2 nights and the staff surprise me with a cake and serenade 2x @ breakfast and dinner , they sent another cake in my room . Such a sweet gesture . They went above and beyond ! It’s my home while in General Santos . Thank you !

10

Pacita

15 oct 2025

·

Se alojó 1 noche

Great place to stay & great staff & service as well! Will definitely come back to stay again!!

10

Karin

14 dic 2025

·

Se alojó 6 noches

The attention from the staff on my stay was very good. The room was very nice.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Convenientemente ubicado junto al centro comercial Robinsons para facilitar las compras y los recados. Las habitaciones que dan a la calle pueden verse afectadas por la música alta de un club cercano a altas horas de la noche.

Reseñas de huéspedes relacionadas

6

Bobby

11 ene 2025

·

Se alojó 3 noches

The room is plenty big enough, new so no problems with that. The bed was uncomfortable for me... I know that is a hit or miss with hotels. AC works good, plenty of hot water (most of the time). Our room was situated near to the night club across the street, so we had very loud dance music until 2am every night [ they did take Monday off]. I probably should have asked to move... but that is kind of a pain... the restaurant... slow and poor service and the food isn't very good. Breakfast buffet was just ok at best. Near the Robinson mall (not sure if that is positive or negative). Nice pool, kids play area and body spa. Does not have service to/from airport. There are about 5 other places i would stay in GenSan over this one.

10

Nonita Marie

11 dic 2024

·

Se alojó 3 noches

Excellent location and friendly staff

10

Timothy

30 nov 2023

·

Se alojó 1 noche

Next to the Robinson mall where the have the customs office

2

Eric

27 jul 2025

·

Se alojó 1 noche

When I checked in everything was great and when I went to my room everything was clean and in order. The reason I rated my stay as terrible had nothing to do with the hotel itself they put me in room 229 which faced the street. Around 945 there is a new club across the street and the music was so loud until 4am that I had to put bedding in the shower to try and get some sleep and my wife and 2 kids suffered trying to sleep in the beds because of the loud music loud motorcycles and loud people. If there is nothing done about this the hotel will suffer because nobody is gonna want to stay street side with these conditions.

6

Joselyn

25 nov 2023

·

Se alojó 1 noche

Loud noises coming from a bar across the street, from evening to dawn. This is very annoying. Rooms are large.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

La comida recibe comentarios mixtos: varios disfrutaron de excelentes comidas y un extenso desayuno buffet. Otros mencionan un servicio lento y desorganizado con artículos incorrectos o faltantes y dicen que el desayuno es simplemente correcto.

Reseñas de huéspedes relacionadas

10

Randall

4 ene 2026

·

Se alojó 2 noches

Very gente staff. Nice facilities & great food..!

6

Curtis

13 may 2022

·

Se alojó 2 noches

Stayed 3 nights , the Gym is not opened ( not noted on website ) . Service is not consistent, reception is efficient and tries hard , however there is construction on the fourth floor and called down and was told in a stern male voice “ you were told at check in about the construction “ completely false we weren’t . The restaurant food is fine , the service not very friendly ( no smiles , how are you? ..forgetful with requests ) …It’s a new property they have some kinks to work out then this hotel will be much better.

8

Jorn

27 dic 2021

·

Se alojó 2 noches

It's a really nice and new hotel, but something need to be changed. At arrival the service counter couldn't find my name in the system, even if I booked two days before at hotels.com, where I also paid in advance. There's was no menu card in the room, but the food we ordered, after getting two dirty cards delivered to the room, was really delicious. In the breakfast restaurant it's not smart guests cannot take food from the breakfast table, but need to wait until a waiter is ready to help. Why make it so complicated? I want to look at the food and put it on my plate myself, without talking to a waiter how much I want of each thing!

6

Bobby

11 ene 2025

·

Se alojó 3 noches

The room is plenty big enough, new so no problems with that. The bed was uncomfortable for me... I know that is a hit or miss with hotels. AC works good, plenty of hot water (most of the time). Our room was situated near to the night club across the street, so we had very loud dance music until 2am every night [ they did take Monday off]. I probably should have asked to move... but that is kind of a pain... the restaurant... slow and poor service and the food isn't very good. Breakfast buffet was just ok at best. Near the Robinson mall (not sure if that is positive or negative). Nice pool, kids play area and body spa. Does not have service to/from airport. There are about 5 other places i would stay in GenSan over this one.

8

Walter

25 ago 2022

·

Se alojó 1 noche

Facilities are great but the wait staff needs to be trained better. I blame this on management. Meals were brought out in sections with long breaks in-between. Orders would incorrect or things missing on them. The breakfast buffet a worker would see empty coffee vats or milk missing and would have to be asked to be refilled.

10

Timothy Willing and

11 oct 2025

·

Se alojó 2 noches

Nice modern hotel with well appointed rooms and a very nice dining experience.

10

Melody

16 jul 2024

·

Se alojó 1 noche

I had a very pleasant stay in the newest and most modern hotel in this city. The rooms were clean, modern (chagrins stations, mini refrigerator, safety box) and well equipped with all the amenities (slippers water toothbrush lotion coffee). The extensive breakfast buffet with omelette station was a big plus. Thank you to the staff (from Cassiopeia at front desk, to the concierge who brought up my bag) for the great service.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	64 US$
febrero	67 US$
marzo	68 US$
abril	68 US$
mayo	66 US$
junio	63 US$
julio	61 US$
agosto	55 US$
septiembre	54 US$
octubre	84 US$
noviembre	78 US$
diciembre	70 US$

Grand Summit Hotel General Santos

Precios para Grand Summit Hotel General Santos

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación Deluxe con 2 camas individuales

Habitación Premier con 2 camas individuales

Premier King Room

Deluxe King Room

Reseñas de los huéspedes sobre Grand Summit Hotel General Santos

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Precios para las próximas fechas