Name: Grand Summit Hotel General Santos
Address: Honorio Arriola Street Bula-Lagao Road, General Santos City, Cotabato du Sud, PH
Rating: 8.9

Ce qu'en disent des voyageurs

Au Grand Summit Hotel General Santos, les clients apprécient souvent le personnel accueillant et les chambres modernes et propres, tandis que plusieurs signalent des inconvénients tels que le bruit de la vie nocturne provenant d'un club à proximité, l'absence de navette aéroport et des problèmes occasionnels avec les installations, comme une salle de sport fermée ou un ascenseur en panne.

Le service est largement décrit comme chaleureux et attentionné, bien que le service au restaurant puisse être lent ou irrégulier. Les installations sont modernes et généralement appréciées, avec une belle piscine, mais la salle de sport était fermée lors de certains séjours. Quelques clients signalent également une climatisation faible ou des problèmes de pression d'eau à la douche. Attendez-vous à un séjour confortable en ville avec quelques imperfections.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les installations sont modernes et généralement appréciées, avec une belle piscine. Il n'y a pas de navette aéroport et la salle de sport était fermée lors de certains séjours.

Avis de voyageur à ce sujet

10

Randall

4 janv. 2026

·

A séjourné 2 nuits

Very gente staff. Nice facilities & great food..!

10

Jaime

19 oct. 2025

·

A séjourné 3 nuits

Nice hotel

6

Curtis

13 mai 2022

·

A séjourné 2 nuits

Stayed 3 nights , the Gym is not opened ( not noted on website ) . Service is not consistent, reception is efficient and tries hard , however there is construction on the fourth floor and called down and was told in a stern male voice “ you were told at check in about the construction “ completely false we weren’t . The restaurant food is fine , the service not very friendly ( no smiles , how are you? ..forgetful with requests ) …It’s a new property they have some kinks to work out then this hotel will be much better.

10

Billy

12 mai 2025

·

A séjourné 2 nuits

I liked the property very much, fantastic morning view from elevated windows. Would be nice if the elevator was operational, but not a big issue.

8

MASAYUKI

11 sept. 2023

·

A séjourné 3 nuits

施設は新しくきれいでした。プールやフィットネスジムもきれいにメンテナンスされています。ただ外国人観光客が少なく必要に迫られていないためか、TV放送は国内番組のみBBC、ABCやNHKBS等外国のTV放送はありません。グリーンリーフホテルがSMモールに隣接、空港シャトルバスを運行しているのに対し、ロビンソンモールに隣接、シャトルバスなしとローカル色が強いです。嫌いなリンスインシャンプーが設置されてました。

6

Bobby

11 janv. 2025

·

A séjourné 3 nuits

The room is plenty big enough, new so no problems with that. The bed was uncomfortable for me... I know that is a hit or miss with hotels. AC works good, plenty of hot water (most of the time). Our room was situated near to the night club across the street, so we had very loud dance music until 2am every night [ they did take Monday off]. I probably should have asked to move... but that is kind of a pain... the restaurant... slow and poor service and the food isn't very good. Breakfast buffet was just ok at best. Near the Robinson mall (not sure if that is positive or negative). Nice pool, kids play area and body spa. Does not have service to/from airport. There are about 5 other places i would stay in GenSan over this one.

8

Emery

27 oct. 2025

·

A séjourné 3 nuits

They do not have shuttle service, the cab they offer me to take cost 1800 PHP, while there I maid connections with the local taxi driver at the mall, they only charged 500 PHP to take me to airport.

8

Walter

25 août 2022

·

A séjourné 1 nuit

Facilities are great but the wait staff needs to be trained better. I blame this on management. Meals were brought out in sections with long breaks in-between. Orders would incorrect or things missing on them. The breakfast buffet a worker would see empty coffee vats or milk missing and would have to be asked to be refilled.

10

Ethylene

1 juin 2024

·

A séjourné 1 nuit

Great facility and very friendly and accomodating staff. We will recommend this hotel.

10

Melody

16 juil. 2024

·

A séjourné 1 nuit

I had a very pleasant stay in the newest and most modern hotel in this city. The rooms were clean, modern (chagrins stations, mini refrigerator, safety box) and well equipped with all the amenities (slippers water toothbrush lotion coffee). The extensive breakfast buffet with omelette station was a big plus. Thank you to the staff (from Cassiopeia at front desk, to the concierge who brought up my bag) for the great service.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les commentaires décrivent systématiquement la propriété et les chambres comme propres et bien entretenues. Certains signalent des problèmes d'entretien, tels qu'une faible pression de l'eau à la douche ou des fluctuations de la température de l'eau.

Avis de voyageur à ce sujet

10

Kenneth

3 nov. 2025

·

A séjourné 2 nuits

Great atmosphere and very professional and friendly staff! The rooms are clean and modern! An overall great experience for my first time to General Santos!!!

10

Rochelle

20 févr. 2024

·

A séjourné 5 nuits

Service is excellent. Everyone in the staff are very helpful. Rooms are nice, large and clean. I would recommend this hotel to anyone and would recommend it to anyone planning to stay in General Santos City

10

Morris

10 sept. 2025

·

A séjourné 2 nuits

The property was very nice and clean. The staff was very friendly and helpful.

8

Yuji

8 juin 2025

·

A séjourné 2 nuits

エアコンの調節がし難く、寒かった。またシャワーの水圧が低くて使い難かった。

10

Melody

16 juil. 2024

·

A séjourné 1 nuit

I had a very pleasant stay in the newest and most modern hotel in this city. The rooms were clean, modern (chagrins stations, mini refrigerator, safety box) and well equipped with all the amenities (slippers water toothbrush lotion coffee). The extensive breakfast buffet with omelette station was a big plus. Thank you to the staff (from Cassiopeia at front desk, to the concierge who brought up my bag) for the great service.

10

Matthew

14 janv. 2025

·

A séjourné 1 nuit

Nice clean rooms big bathrooms

8

Hannah

17 févr. 2023

·

A séjourné 2 nuits

I ask the hiusekeeping lady if she can give me some wash cloth because they don't have any in my room and she said yes, but haven't got any til I check out😑 but other than that it was a good stay..

4

Jae Eun

22 févr. 2024

·

A séjourné 3 nuits

The temperature of hot water and cold water strangely changes at will, and the water stream all dies,

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont modernes, spacieuses et bien aménagées, certains notant la taille importante des salles de bains. Cependant, plusieurs clients ont signalé des nuisances sonores importantes provenant d'un club voisin dans les chambres donnant sur la rue, ainsi qu'une climatisation parfois faible.

Avis de voyageur à ce sujet

10

Samson

30 janv. 2025

·

A séjourné 2 nuits

Excellent service. The room was nice and roomy.

6

Bobby

11 janv. 2025

·

A séjourné 3 nuits

The room is plenty big enough, new so no problems with that. The bed was uncomfortable for me... I know that is a hit or miss with hotels. AC works good, plenty of hot water (most of the time). Our room was situated near to the night club across the street, so we had very loud dance music until 2am every night [ they did take Monday off]. I probably should have asked to move... but that is kind of a pain... the restaurant... slow and poor service and the food isn't very good. Breakfast buffet was just ok at best. Near the Robinson mall (not sure if that is positive or negative). Nice pool, kids play area and body spa. Does not have service to/from airport. There are about 5 other places i would stay in GenSan over this one.

10

Kenneth

3 nov. 2025

·

A séjourné 2 nuits

Great atmosphere and very professional and friendly staff! The rooms are clean and modern! An overall great experience for my first time to General Santos!!!

10

Timothy Willing and

11 oct. 2025

·

A séjourné 2 nuits

Nice modern hotel with well appointed rooms and a very nice dining experience.

8

David

10 oct. 2023

·

A séjourné 3 nuits

Their AC is weak. Couldn't achieve 18deg Celsius. I was moved to a different room but the temp still doesn't go below 20deg even at 4am.

2

Eric

27 juil. 2025

·

A séjourné 1 nuit

When I checked in everything was great and when I went to my room everything was clean and in order. The reason I rated my stay as terrible had nothing to do with the hotel itself they put me in room 229 which faced the street. Around 945 there is a new club across the street and the music was so loud until 4am that I had to put bedding in the shower to try and get some sleep and my wife and 2 kids suffered trying to sleep in the beds because of the loud music loud motorcycles and loud people. If there is nothing done about this the hotel will suffer because nobody is gonna want to stay street side with these conditions.

6

Joselyn

25 nov. 2023

·

A séjourné 1 nuit

Loud noises coming from a bar across the street, from evening to dawn. This is very annoying. Rooms are large.

10

Matthew

14 janv. 2025

·

A séjourné 1 nuit

Nice clean rooms big bathrooms

10

Morris

7 sept. 2025

·

A séjourné 1 nuit

The property and staff were phenomenal. The Morrow Room was super. Will stay again when back in General Santos..

10

Karin

14 déc. 2025

·

A séjourné 6 nuits

The attention from the staff on my stay was very good. The room was very nice.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement salué pour son amabilité, son professionnalisme et son sens du service, certains allant au-delà de ce qui est attendu. Cependant, plusieurs critiques soulignent un service irrégulier, en particulier au restaurant, et des lacunes occasionnelles, telles qu'une aide infructueuse pour les taxis ou des problèmes d'enregistrement.

Avis de voyageur à ce sujet

10

Randall

4 janv. 2026

·

A séjourné 2 nuits

Very gente staff. Nice facilities & great food..!

10

Jacob

30 août 2025

·

A séjourné 1 nuit

The staff was so helpful and polite and very professional

6

Curtis

13 mai 2022

·

A séjourné 2 nuits

Stayed 3 nights , the Gym is not opened ( not noted on website ) . Service is not consistent, reception is efficient and tries hard , however there is construction on the fourth floor and called down and was told in a stern male voice “ you were told at check in about the construction “ completely false we weren’t . The restaurant food is fine , the service not very friendly ( no smiles , how are you? ..forgetful with requests ) …It’s a new property they have some kinks to work out then this hotel will be much better.

10

Toney

19 oct. 2025

·

A séjourné 1 nuit

The front desk staff were excellent and accommodating at my arrival. Kudos.

6

Michael

25 févr. 2023

·

A séjourné 2 nuits

When asked for a taxi doorman said there were none but did not offer a solution or help. Only when i went to front desk did they order a taxi.

10

Kenneth

3 nov. 2025

·

A séjourné 2 nuits

Great atmosphere and very professional and friendly staff! The rooms are clean and modern! An overall great experience for my first time to General Santos!!!

8

Walter

25 août 2022

·

A séjourné 1 nuit

Facilities are great but the wait staff needs to be trained better. I blame this on management. Meals were brought out in sections with long breaks in-between. Orders would incorrect or things missing on them. The breakfast buffet a worker would see empty coffee vats or milk missing and would have to be asked to be refilled.

10

rodemia

11 sept. 2024

·

A séjourné 2 nuits

I spent my birthday at the hotel for 2 nights and the staff surprise me with a cake and serenade 2x @ breakfast and dinner , they sent another cake in my room . Such a sweet gesture . They went above and beyond ! It’s my home while in General Santos . Thank you !

10

Pacita

15 oct. 2025

·

A séjourné 1 nuit

Great place to stay & great staff & service as well! Will definitely come back to stay again!!

10

Karin

14 déc. 2025

·

A séjourné 6 nuits

The attention from the staff on my stay was very good. The room was very nice.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Situation pratique à côté du Robinsons Mall pour faire facilement du shopping et des courses. Les chambres donnant sur la rue peuvent être affectées par la musique forte provenant d'un club voisin tard dans la nuit.

Avis de voyageur à ce sujet

6

Bobby

11 janv. 2025

·

A séjourné 3 nuits

The room is plenty big enough, new so no problems with that. The bed was uncomfortable for me... I know that is a hit or miss with hotels. AC works good, plenty of hot water (most of the time). Our room was situated near to the night club across the street, so we had very loud dance music until 2am every night [ they did take Monday off]. I probably should have asked to move... but that is kind of a pain... the restaurant... slow and poor service and the food isn't very good. Breakfast buffet was just ok at best. Near the Robinson mall (not sure if that is positive or negative). Nice pool, kids play area and body spa. Does not have service to/from airport. There are about 5 other places i would stay in GenSan over this one.

10

Nonita Marie

11 déc. 2024

·

A séjourné 3 nuits

Excellent location and friendly staff

10

Timothy

30 nov. 2023

·

A séjourné 1 nuit

Next to the Robinson mall where the have the customs office

2

Eric

27 juil. 2025

·

A séjourné 1 nuit

When I checked in everything was great and when I went to my room everything was clean and in order. The reason I rated my stay as terrible had nothing to do with the hotel itself they put me in room 229 which faced the street. Around 945 there is a new club across the street and the music was so loud until 4am that I had to put bedding in the shower to try and get some sleep and my wife and 2 kids suffered trying to sleep in the beds because of the loud music loud motorcycles and loud people. If there is nothing done about this the hotel will suffer because nobody is gonna want to stay street side with these conditions.

6

Joselyn

25 nov. 2023

·

A séjourné 1 nuit

Loud noises coming from a bar across the street, from evening to dawn. This is very annoying. Rooms are large.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

La nourriture reçoit des commentaires mitigés : plusieurs ont apprécié d'excellents repas et un buffet de petit-déjeuner copieux. D'autres citent un service lent et désorganisé avec des plats incorrects ou manquants et estiment que le petit-déjeuner est juste correct.

Avis de voyageur à ce sujet

10

Randall

4 janv. 2026

·

A séjourné 2 nuits

Very gente staff. Nice facilities & great food..!

6

Curtis

13 mai 2022

·

A séjourné 2 nuits

Stayed 3 nights , the Gym is not opened ( not noted on website ) . Service is not consistent, reception is efficient and tries hard , however there is construction on the fourth floor and called down and was told in a stern male voice “ you were told at check in about the construction “ completely false we weren’t . The restaurant food is fine , the service not very friendly ( no smiles , how are you? ..forgetful with requests ) …It’s a new property they have some kinks to work out then this hotel will be much better.

8

Jorn

27 déc. 2021

·

A séjourné 2 nuits

It's a really nice and new hotel, but something need to be changed. At arrival the service counter couldn't find my name in the system, even if I booked two days before at hotels.com, where I also paid in advance. There's was no menu card in the room, but the food we ordered, after getting two dirty cards delivered to the room, was really delicious. In the breakfast restaurant it's not smart guests cannot take food from the breakfast table, but need to wait until a waiter is ready to help. Why make it so complicated? I want to look at the food and put it on my plate myself, without talking to a waiter how much I want of each thing!

6

Bobby

11 janv. 2025

·

A séjourné 3 nuits

The room is plenty big enough, new so no problems with that. The bed was uncomfortable for me... I know that is a hit or miss with hotels. AC works good, plenty of hot water (most of the time). Our room was situated near to the night club across the street, so we had very loud dance music until 2am every night [ they did take Monday off]. I probably should have asked to move... but that is kind of a pain... the restaurant... slow and poor service and the food isn't very good. Breakfast buffet was just ok at best. Near the Robinson mall (not sure if that is positive or negative). Nice pool, kids play area and body spa. Does not have service to/from airport. There are about 5 other places i would stay in GenSan over this one.

8

Walter

25 août 2022

·

A séjourné 1 nuit

Facilities are great but the wait staff needs to be trained better. I blame this on management. Meals were brought out in sections with long breaks in-between. Orders would incorrect or things missing on them. The breakfast buffet a worker would see empty coffee vats or milk missing and would have to be asked to be refilled.

10

Timothy Willing and

11 oct. 2025

·

A séjourné 2 nuits

Nice modern hotel with well appointed rooms and a very nice dining experience.

10

Melody

16 juil. 2024

·

A séjourné 1 nuit

I had a very pleasant stay in the newest and most modern hotel in this city. The rooms were clean, modern (chagrins stations, mini refrigerator, safety box) and well equipped with all the amenities (slippers water toothbrush lotion coffee). The extensive breakfast buffet with omelette station was a big plus. Thank you to the staff (from Cassiopeia at front desk, to the concierge who brought up my bag) for the great service.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	64 $US
février	67 $US
mars	68 $US
avril	68 $US
mai	66 $US
juin	63 $US
juillet	61 $US
août	55 $US
septembre	54 $US
octobre	84 $US
novembre	78 $US
décembre	70 $US

Grand Summit Hotel General Santos

Prix pour Grand Summit Hotel General Santos

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Deluxe Twin Room

Premier Twin

Premier King

Deluxe King Room

Avis des voyageurs sur Grand Summit Hotel General Santos

Ce qu'en disent des voyageurs

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Instructions d’arrivée

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