Hilton Melbourne Beach Oceanfront

Hotellet er noe utdatert og slitt, men rent. Vi havnet her ved tilfeldighet og booker det gjerne igjen hvis anledningen byr seg. Nydelig strand og service innstilte ansatte gjør at man ikke tenker over at hotellet er litt slitt. Samtlige i resepsjonen var sprudlende og service innstilte, samme gjaldt de som jobbet med frokost servering.

Clean room, staff friendly, beach view great. Coffee maker in the room, it would be better to have a coffee station in the lobby instead of expensive coffee from the restaurant.

Do not reserve here over Mothers Day weekend if you’d like peace, quiet, clean and pool/hot tub time. Due to baseball league tournaments on the Space Coast they are inundated with young kids and families.. at times 10-16 kids in the hot tub. Beach was littered with their garbage, towels, random lost items. The staff was amazing and gracious- cleaning constantly but just unable to keep up. I have stayed here 6+ times and have loved every visit - this weekend was horrid though. Was never able to get even close to the hot tub or pool without screaming, splashing boys or eventually at late evening - then to dirty pool and water. Great spot for the teams to stay. I’ll avoid this hotel next time at all costs. And had to pay $7.00 with tip just to get a cup of coffee in the morning which used to complimentary. Love the location, timing was bad. Staff are wonderful!

Very spacious room. Hotel common areas and rooms are very well maintained. Great location with direct access to the beach. Staff were extremely helpful and friendly.

Door failed to work upon arrival and departure. There was an issue with the electronic entry system on the door. I was accused of not paying my bar tab and had to come to the front desk with my receipt. I was informed the bar tender found it on the floor. It was obvious they spent no time looking for it. While at the front desk one of the bar tenders approached in an aggressive and disrespectful manner. This was the worst experience I have had from a Hilton hotel or any of there affiliates. The staff needs customer service training.