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Hilton Garden Inn New York / Staten Island

168 US$

/nat

Gennemsnit for september

Hilton Garden Inn New York / Staten Island - Image 1

Hilton Garden Inn New York / Staten Island - Værelse

Hilton Garden Inn New York / Staten Island - Værelse

Hilton Garden Inn New York / Staten Island - Reception

Hilton Garden Inn New York / Staten Island - Restaurant

Vælg datoer for at se priser og tilgængelighed

168 US$

/nat

Gennemsnit for september

Gennemsnitlige månedlige priser

På Hilton Garden Inn New York / Staten Island ligger prisen pr. nat i gennemsnit på 141 US$ i den billigste måned (april) og 173 US$ i den dyreste måned (november), baseret på de seneste 12 måneder.

Gennemsnitlig pris pr. nat på Hilton Garden Inn New York / Staten Island pr. måned, seneste 12 måneder (USD)
Måned	Gennemsnitlig pris
januar	144 US$
februar	152 US$
marts	143 US$
april	141 US$
maj	152 US$
juni	157 US$
juli	153 US$
august	166 US$
september	168 US$
oktober	173 US$
november	173 US$
december	162 US$

Dyrest: november (ca. 173 US$)

Billigst: april (ca. 141 US$)

Om dette overnatningssted

Fra en have kan du nyde den skønne udsigt, eller du kan nyde godt af rekreative faciliteter, såsom et døgnåbent fitnesscenter. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang, gavebutik/aviskiosk og bryllupsfacili...

Faciliteter

Fra en have kan du nyde den skønne udsigt, eller du kan nyde godt af rekreative faciliteter, såsom et døgnåbent fitnesscenter. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang, gavebutik/aviskiosk og bryllupsfaciliteter.

Forretningsfaciliteter

Gæsterne har blandt andet adgang til gratis internetforbindelse via kabel, hurtig udtjekning og renseri/vaskeservice. Planlægger du et arrangement i Staten Island? På dette hotel er der et område på 929 kvadratmeter til rådighed, bestående af et konferencecenter og 16 mødelokaler. Gratis selvstændig parkering er til rådighed på stedet.

Spisning

Få stillet sulten med italienske retter på Lorenzo's Restaurant, Bar, en restaurant, hvor du kan nyde en drink i baren/loungen og kigge ud til haven.

Værelser

Føl dig hjemme i et af de 198 aircondition-afkølede værelser, der indeholder køleskab og fladskærms-tv. Med gratis internetforbindelse via kabel og Wi-Fi kan du altid komme på nettet, og kabelkanaler sørger for underholdningen. Værelset har et privat badeværelse med en kombination af bruser/badekar samt hårtørrer og tandbørster og tandpasta. Faciliteter inkluderer pengeskabe med plads til bærbar computer og skriveborde, og rengøring udføres efter anmodning.

Lokation

Hilton Garden Inn New York / Staten Island ligger med forbindelse til konferencecenteret i Staten Island, kun 10 minutters kørsel fra Staten Island Mall og Staten Island Zoo. Dette hotel ligger 9,5 km fra Snug Harbor Cultural Center and Botanical Garden og 11,9 km fra Staten Island Ferry St. George Ferry Terminal.

I nærheden

Staten Island Mall(2.9 mil)
Staten Island Zoo(4 mil)
Hudson River Waterfront Walkway(4.9 mil)
Wagner College(5.2 mil)
Snug Harbor Cultural Center and Botanical Garden(5.9 mil)
Kean Universitet(6.3 mil)
New York Harbor(6.5 mil)
The Mills at Jersey Gardens(6.6 mil)
Staten Island Ferry St. George Ferry Terminal(7.4 mil)
Fort Wadsworth(7.6 mil)
Cape Liberty Cruise Port(8.8 mil)
Kean Jersey City(9.4 mil)
Newark Symphony Hall(10.3 mil)
Prudential Center(10.8 mil)
Liberty State Park(10.8 mil)
Linden, NJ (LDJ)(7.2 mil)
Newark Liberty Intl. Lufthavn (EWR)(8.4 mil)
Teterboro, New Jersey (TEB)(23.5 mil)
LaGuardia Airport (LGA)(26.9 mil)
John F. Kennedy Internationale Lufthavn (JFK)(28.3 mil)

Vaskeservice
Elevator
Flersproget personale
Sikkerhedsboks
Have
Dansesal

Lokation

1100 South Ave, Bloomfield, New York (og omegn), New York, USA

Staten Island Mall (2.9 mil)

Staten Island Zoo (4 mil)

Hudson River Waterfront Walkway (4.9 mil)

Wagner College (5.2 mil)

Snug Harbor Cultural Center and Botanical Garden (5.9 mil)

Kean Universitet (6.3 mil)

Flere oplysninger om lokationen

Værelsesmuligheder

3

Deluxe-suite - 2 queensize-senge

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 5

Klimaanlæg

Wi-Fi (Gratis)

Rulbare eller ekstra senge (Gratis)

22

Værelse - 2 dobbeltsenge

Værelsesoplysninger

2 Dobbeltsenge

Sover 4

Klimaanlæg

Wi-Fi (Gratis)

Rulbare eller ekstra senge (Gratis)

3

Junior-suite - 1 kingsize-seng

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 4

Klimaanlæg

Wi-Fi (Gratis)

Rulbare eller ekstra senge (Gratis)

2

Suite

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 4

Klimaanlæg

Wi-Fi (Gratis)

Rulbare eller ekstra senge (Gratis)

1

Standardværelse

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlæg

Wi-Fi (Gratis)

Rulbare eller ekstra senge (Gratis)

48

Værelse - 2 dobbeltsenge - handicapvenligt

Værelsesoplysninger

2 Dobbeltsenge

Sover 4

Klimaanlæg

Wi-Fi (Gratis)

Rulbare eller ekstra senge (Gratis)

1

Værelse - 1 kingsize-seng

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlæg

Wi-Fi (Gratis)

Rulbare eller ekstra senge (Gratis)

8

Classic-værelse

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 4

Klimaanlæg

Wi-Fi (Gratis)

Rulbare eller ekstra senge (Gratis)

1

Værelse - 1 kingsize-seng - handicapvenligt

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlæg

Wi-Fi (Gratis)

Rulbare eller ekstra senge (Gratis)

6

Værelse - handicapvenligt

Værelsesoplysninger

2 Dobbeltsenge

Sover 4

Klimaanlæg

Wi-Fi (Gratis)

Rulbare eller ekstra senge (Gratis)

3

Studiolejlighed

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 3

Klimaanlæg

Wi-Fi (Gratis)

Rulbare eller ekstra senge (Gratis)

Gæsteanmeldelser

8

God

Baseret på 1.007 verificerede anmeldelser

Hvem overnatter her?

Business

25%

Par

21%

Familie

39%

Gruppe

8%

Solorejsende

4%

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

På Hilton Garden Inn New York / Staten Island roser rejsende ofte det venlige personale, den nemme adgang til motorvejen og hotellets restaurant, mens tilbagevendende kritikpunkter omfatter slidte værelser, ujævn rengøring, støj i forbindelse med arrangementer, parkeringsproblemer under arrangementer og varierende kvalitet i opfølgningen på ønsker.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

På Hilton Garden Inn New York / Staten Island roser rejsende ofte det venlige personale, den nemme adgang til motorvejen og hotellets restaurant, mens tilbagevendende kritikpunkter omfatter slidte værelser, ujævn rengøring, støj i forbindelse med arrangementer, parkeringsproblemer under arrangementer og varierende kvalitet i opfølgningen på ønsker.

Værelserne spænder fra nyrenoverede til tydeligt slidte, med rapporter om nogle ubehagelige madrasser, pletvis ustabilt Wi-Fi på værelserne og diverse mindre vedligeholdelsesproblemer. Tilbagemeldinger om rengøringen varierer fra meget pæne ophold til rapporter om skadedyr, lugt og manglende rengøring, hvilket tyder på inkonsekvente standarder. Overordnet set er det velegnet til rejsende, der søger en base på Staten Island med ligetil komfort.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Hotellets restaurant/bar, Lorenzo’s, og fitnesscenteret får ros; der er gratis parkering til rådighed, men den kan være begrænset under store arrangementer. Bryllupper og fester er almindelige i weekenden og kan til tider være larmende; der er ingen pool, og lejlighedsvis renoveringsarbejde bemærkes.

Relaterede gæsteanmeldelser

10

Fran

20. mar. 2025

·

Overnattede 1 nat

Very clean updated room, comfortable bed, kuerig coffee and excellent restaurant on the premises

Very clean updated room, comfortable bed, kuerig coffee and excellent restaurant on the premises

2

Michael

11. jun. 2025

·

Overnattede 1 nat

They said there was a pool there was no pool. They said we could go to other things on the property, but the property was blocked off on certain end.

They said there was a pool there was no pool. They said we could go to other things on the property, but the property was blocked off on certain end.

8

Ian

1. feb. 2025

·

Overnattede 1 nat

Not enough parking for the amount of events happening the same time

Not enough parking for the amount of events happening the same time

10

Stephen

8. sep. 2024

·

Overnattede 1 nat

Great restaurant and bar!

Great restaurant and bar!

10

Kathryn

1. mar. 2025

·

Overnattede 1 nat

Clean check in very easy great restaurant/bar in hotel

Clean check in very easy great restaurant/bar in hotel

10

Daniel

15. jan. 2025

·

Overnattede 1 nat

Bar is very nice, but bathroom is far away. Gym is very nice with lots of new equipment. Room quality varies between floors. Floor 4 the rooms are very nice.

Bar is very nice, but bathroom is far away. Gym is very nice with lots of new equipment. Room quality varies between floors. Floor 4 the rooms are very nice.

8

Christopher

27. maj 2024

·

Overnattede 4 nætter

The Good: Nice hotel room and staff service is good. They have a nice gym room and a good dining area. Parking is super easy and it is located to where you can get to a highway easily. Need to Improve: coffee is weak, the room door wouldn’t shut properly (quite odd) and they have a lot of events at the the hotel where loud music plays. Can get a bit loud in the room at times, especially if you are near the event space itself. Ask at desk where the room is located or sleep with ear plugs.

The Good: Nice hotel room and staff service is good. They have a nice gym room and a good dining area. Parking is super easy and it is located to where you can get to a highway easily. Need to Improve: coffee is weak, the room door wouldn’t shut properly (quite odd) and they have a lot of events at the the hotel where loud music plays. Can get a bit loud in the room at times, especially if you are near the event space itself. Ask at desk where the room is located or sleep with ear plugs.

6

Danny

24. mar. 2024

·

Overnattede 4 nætter

The restaurant at the property was great along with the staff and service that they provided. It was quiet at night other than when the events were going on. That also limited parking for guest that were staying at the hotel. When I asked about parking, I was asked how long I would be staying. When I asked if I could park in the parking lot beside the building, I was told that that was rented out to Amazon for training drivers. I was also told that they would ask their manager on duty if I could park there, and then was told that I was not staying long enough without management even being asked. The front desk staff could take a few tips from the restaurant personnel. Other than that it is a fairly decent hotel.

The restaurant at the property was great along with the staff and service that they provided. It was quiet at night other than when the events were going on. That also limited parking for guest that were staying at the hotel. When I asked about parking, I was asked how long I would be staying. When I asked if I could park in the parking lot beside the building, I was told that that was rented out to Amazon for training drivers. I was also told that they would ask their manager on duty if I could park there, and then was told that I was not staying long enough without management even being asked. The front desk staff could take a few tips from the restaurant personnel. Other than that it is a fairly decent hotel.

2

Courtney

21. apr. 2024

·

Overnattede 1 nat

Not family friendly. Traveled with my 4 month old. Checked in during dinner time. There was no parking. Cars were parked illegally all over the Hilton parking lot. Front desk told me to park at the hotel next door if there was no parking in the Hilton parking lots, or use valet. I tried to valet and was told it was reserved for restaurant guests, not hotel guests, and they refused to valet my car. I had to park at the hotel next door and walk to the Hilton with my infant and belongings. It was an absolute nightmare. Oh and there are weddings going on so I can hear the muffed music as well.

Not family friendly. Traveled with my 4 month old. Checked in during dinner time. There was no parking. Cars were parked illegally all over the Hilton parking lot. Front desk told me to park at the hotel next door if there was no parking in the Hilton parking lots, or use valet. I tried to valet and was told it was reserved for restaurant guests, not hotel guests, and they refused to valet my car. I had to park at the hotel next door and walk to the Hilton with my infant and belongings. It was an absolute nightmare. Oh and there are weddings going on so I can hear the muffed music as well.

10

Jennifer

19. jan. 2025

·

Overnattede 1 nat

Front desk staff was incredibly friendly checkin was a breeze. Lorenzo bar/restaurant was awesome.

Front desk staff was incredibly friendly checkin was a breeze. Lorenzo bar/restaurant was awesome.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Rengøringen er inkonsekvent: mange gæster finder værelserne meget rene, men andre rapporterer om skadedyr (myrer/insekter), lugt, plettede eller slidte tæpper og manglende rengøring.

Relaterede gæsteanmeldelser

10

Margaret

5. maj 2025

·

Overnattede 2 nætter

The location of the hotel was good for us. The location or the room was terrible: right above the ballroom was terrible. Right above the ballroom where an event went on until almost midnight. The condition of the room was poor: paint spattered on the tile floor, a dirty, stained bathtub that drained poorly, a toilet that flushed poorly, a coffee maker that overflowed. I expected better.

The location of the hotel was good for us. The location or the room was terrible: right above the ballroom was terrible. Right above the ballroom where an event went on until almost midnight. The condition of the room was poor: paint spattered on the tile floor, a dirty, stained bathtub that drained poorly, a toilet that flushed poorly, a coffee maker that overflowed. I expected better.

4

Izzy

16. nov. 2024

·

Overnattede 1 nat

The room was in poor cond.wall papsr peeling,carpet fikthy,bathroom fan didnt work,alarm

The room was in poor cond.wall papsr peeling,carpet fikthy,bathroom fan didnt work,alarm

10

Jason

27. apr. 2025

·

Overnattede 2 nætter

Everything from check in to check out was perfect. Front desk staff was amazing and very helpful. The room was clean and smelled wonderful.

Everything from check in to check out was perfect. Front desk staff was amazing and very helpful. The room was clean and smelled wonderful.

4

Miriam

8. okt. 2024

·

Overnattede 2 nætter

I was there for 2 nights, I used to live in Staten Island and everyone said it was amazing. It was not. It was dirty. My bathroom door had so much gross stuff on it and the floor was not mopped. The carpet was so gross, it looked like it had never been shampooed and it even felt dirty. There was a disgusting chemical smell in the room, possibly from the cleaning solution? It wouldn't go away and my room had no windows that opened. It was also noisy, incredibly so. I was put it in a room that could adjoin to another room and that one had a baby in it that I could literally hear crying all night. Also, people shout up and down the hallways. The walls must be made of paper. I did ask for another room and was told they were full. The bed was clean but the sheets were stained. Nothing was clean or quiet about this room. As well, the waiter in the restaurant couldn't figure out how to use my bank card as a credit card and loudly shouted to me (across a few tables) "What is your pin number?" Seriously? My pin number? Nope. This is not a convenient hotel to stay at unless you drive (they used to have a shuttle to the ferry and did away with it) and this and the Hampton Inn in the same parking lot are your only Staten Island options. It's a shame, it's so rundown and dirty when it used to be nice.

I was there for 2 nights, I used to live in Staten Island and everyone said it was amazing. It was not. It was dirty. My bathroom door had so much gross stuff on it and the floor was not mopped. The carpet was so gross, it looked like it had never been shampooed and it even felt dirty. There was a disgusting chemical smell in the room, possibly from the cleaning solution? It wouldn't go away and my room had no windows that opened. It was also noisy, incredibly so. I was put it in a room that could adjoin to another room and that one had a baby in it that I could literally hear crying all night. Also, people shout up and down the hallways. The walls must be made of paper. I did ask for another room and was told they were full. The bed was clean but the sheets were stained. Nothing was clean or quiet about this room. As well, the waiter in the restaurant couldn't figure out how to use my bank card as a credit card and loudly shouted to me (across a few tables) "What is your pin number?" Seriously? My pin number? Nope. This is not a convenient hotel to stay at unless you drive (they used to have a shuttle to the ferry and did away with it) and this and the Hampton Inn in the same parking lot are your only Staten Island options. It's a shame, it's so rundown and dirty when it used to be nice.

4

Michael

29. nov. 2023

·

Overnattede 1 nat

Cockroaches in the bathroom, no shampoo, no tissue, wall paper ripped, rusted door, no coffee K-cups.

Cockroaches in the bathroom, no shampoo, no tissue, wall paper ripped, rusted door, no coffee K-cups.

2

leora

29. maj 2025

·

Overnattede 1 nat

I made two separate bookings for consecutive nights, for seperate rooms. and each room had severe hygiene and cleanliness issues. Based on my experience across both rooms, this seems to reflect the hotel's standard rather than an isolated problem. Here are the issues I personally experienced and documented: Towels provided had visible stains Sheets contained hairs stuck in them Bathroom walls and ceiling had hairs stuck to them Surfaces had crumbs and hair Coffee machine was sticky and appeared unclean Toilet seat was not properly cleaned No ventilation in the bathroom The elevator was dirty, had a sticky floor, and smelled foul These conditions were unsanitary and unacceptable for a hotel of any standard, especially under the Hilton brand. I attempted to resolve this directly with the hotel, but they have not responded in any way.

I made two separate bookings for consecutive nights, for seperate rooms. and each room had severe hygiene and cleanliness issues. Based on my experience across both rooms, this seems to reflect the hotel's standard rather than an isolated problem. Here are the issues I personally experienced and documented: Towels provided had visible stains Sheets contained hairs stuck in them Bathroom walls and ceiling had hairs stuck to them Surfaces had crumbs and hair Coffee machine was sticky and appeared unclean Toilet seat was not properly cleaned No ventilation in the bathroom The elevator was dirty, had a sticky floor, and smelled foul These conditions were unsanitary and unacceptable for a hotel of any standard, especially under the Hilton brand. I attempted to resolve this directly with the hotel, but they have not responded in any way.

10

Janivette

17. feb. 2025

·

Overnattede 1 nat

Very Clean

Very Clean

8

David

24. aug. 2025

·

Overnattede 1 nat

Had ants on counter near TV. Shower lever was loose

Had ants on counter near TV. Shower lever was loose

4

Cynthia J.

26. aug. 2025

·

Overnattede 3 nætter

Beautiful grounds and gardens. There was a party with loud music in the ballroom. The pounding base from music prevented us from sleep. Complained to desk but they didn’t intervene. Huge spider one morning in our room and we saw ants in the lobby. Wouldn’t recommend.

Beautiful grounds and gardens. There was a party with loud music in the ballroom. The pounding base from music prevented us from sleep. Complained to desk but they didn’t intervene. Huge spider one morning in our room and we saw ants in the lobby. Wouldn’t recommend.

2

Robert

21. jun. 2023

·

Overnattede 1 nat

Absolutely FILTHY. Avoid this place like the plague. Ants in the coffee pot that still contained contents. Shower and bathroom were disgusting. Told the front desk and they didn’t seem to care. Not even an apology.

Absolutely FILTHY. Avoid this place like the plague. Ants in the coffee pot that still contained contents. Shower and bathroom were disgusting. Told the front desk and they didn’t seem to care. Not even an apology.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Værelserne er generelt rummelige, men mange fremstår slidte eller trænger til renovering med rapporter om ubehagelige senge, døre, der sidder fast, problemer med varme og aircondition og ustabilt Wi-Fi på værelserne; nogle renoverede værelser er bedre.

Relaterede gæsteanmeldelser

8

Katrine

8. aug. 2025

·

Overnattede 1 nat

I stay primarily at Hilton properties, but was disappointed in the bed at this location, both my husband and I woke with sore hips and necks. Very surprised.

I stay primarily at Hilton properties, but was disappointed in the bed at this location, both my husband and I woke with sore hips and necks. Very surprised.

4

Richard

17. feb. 2025

·

Overnattede 1 nat

I was actually disappointed with the one night I stayed here. I was given a room with a door that was difficult to close, and there are other signs of wear and tear within the room. Moreover, the room was one floor directly below a top floor be ballroom where there was a wedding reception that lasted until midnight and the noise was so loud I was unable to sleep. So, it was not the best experience for me

I was actually disappointed with the one night I stayed here. I was given a room with a door that was difficult to close, and there are other signs of wear and tear within the room. Moreover, the room was one floor directly below a top floor be ballroom where there was a wedding reception that lasted until midnight and the noise was so loud I was unable to sleep. So, it was not the best experience for me

6

Felicia

26. dec. 2024

·

Overnattede 3 nætter

The rooms need to be upgraded.

The rooms need to be upgraded.

10

Peter

31. dec. 2024

·

Overnattede 1 nat

the staff was great!! hotel was clean parking was ample. The bed was horrible, my girlfriend woke up with bad spasms and I had a neck ache.

the staff was great!! hotel was clean parking was ample. The bed was horrible, my girlfriend woke up with bad spasms and I had a neck ache.

4

Oscar

23. sep. 2024

·

Overnattede 27 nætter

WIFI did not work to the 4th floor. Some staff very rude and unhelpful. Could not get room service work on schedule. Lots of weddings and parties on weekends.

WIFI did not work to the 4th floor. Some staff very rude and unhelpful. Could not get room service work on schedule. Lots of weddings and parties on weekends.

6

hamlet

4. feb. 2025

·

Overnattede 1 nat

Need to renovate..

Need to renovate..

6

Lemuel

28. feb. 2024

·

Overnattede 1 nat

A bit dated decor, duct tape on things, bar closes way too early. They should find a way to step it up when you’re the best hotel on the whole island, overall not bad

A bit dated decor, duct tape on things, bar closes way too early. They should find a way to step it up when you’re the best hotel on the whole island, overall not bad

10

Daniel

15. jan. 2025

·

Overnattede 1 nat

Bar is very nice, but bathroom is far away. Gym is very nice with lots of new equipment. Room quality varies between floors. Floor 4 the rooms are very nice.

Bar is very nice, but bathroom is far away. Gym is very nice with lots of new equipment. Room quality varies between floors. Floor 4 the rooms are very nice.

6

Johnita

22. jan. 2024

·

Overnattede 2 nætter

Outside looks great the rooms inside is very DATED! Nothing up to date, thermostat hanging off the wall

Outside looks great the rooms inside is very DATED! Nothing up to date, thermostat hanging off the wall

8

Michael

18. maj 2025

·

Overnattede 1 nat

Nice enough. Room was dated

Nice enough. Room was dated

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Servicen bliver ofte rost som venlig og hjælpsom, men tilbagevendende problemer omfatter langsom eller manglende opfølgning på ønsker, forbytning af værelsestyper og lejlighedsvis frustration over sen adgang eller indtjekning.

Relaterede gæsteanmeldelser

10

Taylor

28. mar. 2025

·

Overnattede 3 nætter

Comfortable and the staff was accommodating to any concerns we had.

Comfortable and the staff was accommodating to any concerns we had.

6

John

29. apr. 2025

·

Overnattede 2 nætter

I contacted front desk to notify them that I am arriving late and might be after mid-night. She told me that I need to contact the front office again to check with the after mid-night staff to see the room availabilities. Also, on my check out day, I called the front desk early morning to ask them for late check out because I am part of wedding group that were allowed to get checked out at 1 pm. The staff told me no and if I stayed till 1 pm I will be charged extra fee. Additionally, I asked for coffee at the room and received only 2 coffee cups. I would suggest the staff need to be more professional with the customers and provided better customer service.

I contacted front desk to notify them that I am arriving late and might be after mid-night. She told me that I need to contact the front office again to check with the after mid-night staff to see the room availabilities. Also, on my check out day, I called the front desk early morning to ask them for late check out because I am part of wedding group that were allowed to get checked out at 1 pm. The staff told me no and if I stayed till 1 pm I will be charged extra fee. Additionally, I asked for coffee at the room and received only 2 coffee cups. I would suggest the staff need to be more professional with the customers and provided better customer service.

10

Allison

5. okt. 2025

·

Overnattede 1 nat

Everything was excellent and imma bit picky. Newly renovated rooms, all employees were so very friendly and helpful. We were there for a family wedding and the venue was lovely! Beautiful setting for such an occasion. Highly recommend!

Everything was excellent and imma bit picky. Newly renovated rooms, all employees were so very friendly and helpful. We were there for a family wedding and the venue was lovely! Beautiful setting for such an occasion. Highly recommend!

10

Alec

16. apr. 2023

·

Overnattede 1 nat

When I stayed at the Hilton Garden Inn I lost my phone and missed my flight from Newark. The front desk staff were amazing and helped me get a cab along with booking a flight. They were so calm, empathetic and helpful to my situation and helped me get home safely which I couldn't have done without them.

When I stayed at the Hilton Garden Inn I lost my phone and missed my flight from Newark. The front desk staff were amazing and helped me get a cab along with booking a flight. They were so calm, empathetic and helpful to my situation and helped me get home safely which I couldn't have done without them.

10

Erica

30. maj 2024

·

Overnattede 1 nat

Staff so friendly

Staff so friendly

6

Joseph

10. jun. 2024

·

Overnattede 1 nat

Check-in was 4pm. At 6pm, when we arrived, no room was available to us. The team member helping us was polite, but inexperienced. She has no other answer but to tell us to wait. She did call for assistance. No upgrades, no different accommodations. Just wait. We asked for a couple of extra pillows. When we returned later that evening, no extra pillows. The desk was sticky, as it had not been properly cleaned by the staff. We had a long day of travel and family events. Being stressed by our accommodations was hard for us to tolerate.

Check-in was 4pm. At 6pm, when we arrived, no room was available to us. The team member helping us was polite, but inexperienced. She has no other answer but to tell us to wait. She did call for assistance. No upgrades, no different accommodations. Just wait. We asked for a couple of extra pillows. When we returned later that evening, no extra pillows. The desk was sticky, as it had not been properly cleaned by the staff. We had a long day of travel and family events. Being stressed by our accommodations was hard for us to tolerate.

8

Charlotte

8. aug. 2024

·

Overnattede 1 nat

I would have given 5 stars for everything except that our flight was delayed so we got there very late and couldn’t get into the hotel to check in. We spent 20 minutes trying to call the front desk with no answer. We had to walk across to the hotel across the parking lot and luckily the security person over there had the cell number of the manager and was able to tell him to open the door for us. If that man had not been there we would have been stuck outside with no place to go. The hotel next door had no rooms available

I would have given 5 stars for everything except that our flight was delayed so we got there very late and couldn’t get into the hotel to check in. We spent 20 minutes trying to call the front desk with no answer. We had to walk across to the hotel across the parking lot and luckily the security person over there had the cell number of the manager and was able to tell him to open the door for us. If that man had not been there we would have been stuck outside with no place to go. The hotel next door had no rooms available

10

Sandra

22. apr. 2025

·

Overnattede 1 nat

The hotel was very good, well located, and quiet. The staff was friendly, and both check-in and check-out were quick and smooth.

The hotel was very good, well located, and quiet. The staff was friendly, and both check-in and check-out were quick and smooth.

6

Darin

1. nov. 2024

·

Overnattede 2 nætter

Staff seemed very distracted. Housekeeping never came during our stay despite our request for cleaning. Room was spacious but just not very clean. Restaurant staff on site are very nice and the food is good. Location is convenient to the Newark airport but traffic makes it a long drive to the ferry station etc. No other eating options near by.

Staff seemed very distracted. Housekeeping never came during our stay despite our request for cleaning. Room was spacious but just not very clean. Restaurant staff on site are very nice and the food is good. Location is convenient to the Newark airport but traffic makes it a long drive to the ferry station etc. No other eating options near by.

2

Yousef

16. sep. 2024

·

Overnattede 2 nætter

Poor customer service

Poor customer service

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Lokation

Roligt, forstadsområde med nem adgang til motorvejen; mange gæster siger, at en bil er nødvendig, fordi der er begrænset med spisemuligheder og butikker i nærheden. Nogle finder det også praktisk i forhold til Newark Airport og attraktioner på Staten Island.

Relaterede gæsteanmeldelser

6

viviana

7. aug. 2024

·

Overnattede 1 nat

Close to the airport

Close to the airport

10

ELIZABETH

22. dec. 2024

·

Overnattede 1 nat

We arrived around 8:30 at night. Our check in was quick and the staff was friendly. We were able to get to our room right away and unwind from our long travels. The room was clean, a little outdated, but very comfortable. The rugs in the hallway were stained, so we were nervous that the room would not be as clean as it was. The lobby was beautifully decorated for Christmas. It was about 1/2 hour from the city but an easy drive. The location was great. We enjoyed our stay!

We arrived around 8:30 at night. Our check in was quick and the staff was friendly. We were able to get to our room right away and unwind from our long travels. The room was clean, a little outdated, but very comfortable. The rugs in the hallway were stained, so we were nervous that the room would not be as clean as it was. The lobby was beautifully decorated for Christmas. It was about 1/2 hour from the city but an easy drive. The location was great. We enjoyed our stay!

10

Joseph

29. apr. 2023

·

Overnattede 2 nætter

Comfortable and clean. Excellent fitness facility. Good location right near highway.

Comfortable and clean. Excellent fitness facility. Good location right near highway.

6

David

17. jan. 2025

·

Overnattede 1 nat

The hotel is in the industrial Park. There is nothing around it. The food was overprepared and not that great. I did not get the rule that I have requested. And on top of it all, when I checked out, the front desk did not asked whether I had a good stay

The hotel is in the industrial Park. There is nothing around it. The food was overprepared and not that great. I did not get the rule that I have requested. And on top of it all, when I checked out, the front desk did not asked whether I had a good stay

10

Mariusz

24. dec. 2024

·

Overnattede 1 nat

To properly assess this location, it is necessary to compare it to local hotels. This is exactly what makes the difference. Most hotels are run down, tired and in need of overhaul, this location is clean, neat, somewhat in the middle of nowhere, but from moment you walk in and all the way to the room, there is no fear of ‘what have I done? where in the hell I am staying overnight?’. It is my new stay at location, even though I have to pay toll to get over bridge to the boroughs.

To properly assess this location, it is necessary to compare it to local hotels. This is exactly what makes the difference. Most hotels are run down, tired and in need of overhaul, this location is clean, neat, somewhat in the middle of nowhere, but from moment you walk in and all the way to the room, there is no fear of ‘what have I done? where in the hell I am staying overnight?’. It is my new stay at location, even though I have to pay toll to get over bridge to the boroughs.

10

Lucian

13. dec. 2024

·

Overnattede 1 nat

A perfect place to stay not too far from New York at a reasonable price.

A perfect place to stay not too far from New York at a reasonable price.

8

Rhonda

28. nov. 2024

·

Overnattede 3 nætter

This hotel was very nice. Excellent location. Easy on and off highway , amazing choice for food. Excellent service, all hotel staff were very helpful and polite. Very upbeat attitude from everyone. In hotel restaurant had fantastic dinner. Our Room was huge and clean. The only negative I can mention is the mattress is overdue for a replacement. They are doing remodeling so maybe that is on tap for replacement. All in all 4 1/2 stars on 5 star scale

This hotel was very nice. Excellent location. Easy on and off highway , amazing choice for food. Excellent service, all hotel staff were very helpful and polite. Very upbeat attitude from everyone. In hotel restaurant had fantastic dinner. Our Room was huge and clean. The only negative I can mention is the mattress is overdue for a replacement. They are doing remodeling so maybe that is on tap for replacement. All in all 4 1/2 stars on 5 star scale

10

Jennifer

4. jul. 2023

·

Overnattede 5 nætter

Convenient location, nice grounds...

Convenient location, nice grounds...

10

Noel Sotomayor

29. maj 2023

·

Overnattede 2 nætter

The only negative thing is that there is no shopping and dining around the hotel. Need a car to stay in this hotel.

The only negative thing is that there is no shopping and dining around the hotel. Need a car to stay in this hotel.

8

Lisa

15. maj 2025

·

Overnattede 1 nat

Lovely option for a stay on Staten Island. Quiet, clean, spacious rooms! Friendly service/front desk! If you’re coming in from out of town you need a car to get here. Lots of parking, although a good amount of cars parked in the lot are purposely taking up two spaces.

Lovely option for a stay on Staten Island. Quiet, clean, spacious rooms! Friendly service/front desk! If you’re coming in from out of town you need a car to get here. Lots of parking, although a good amount of cars parked in the lot are purposely taking up two spaces.

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Spisning

Lorenzo’s og morgenbuffeten får stor ros for kvalitet og service. Nogle gæster synes, priserne er høje, bemærker manglen på gratis kontinental morgenmad eller roomservice og nævner lejlighedsvis høj musik eller en mærkelig atmosfære.

Relaterede gæsteanmeldelser

10

Fran

20. mar. 2025

·

Overnattede 1 nat

Very clean updated room, comfortable bed, kuerig coffee and excellent restaurant on the premises

Very clean updated room, comfortable bed, kuerig coffee and excellent restaurant on the premises

8

trisha

27. okt. 2024

·

Overnattede 2 nætter

No water for te room! Room smelled weird. No room service only a restaurante that you would have to go down to order food. Asked for silverware at front desk and they never brought it! Not great. Customer service is none but I guess the spot is basic due to location it’s good for private parties and stuff but not great for traveler

No water for te room! Room smelled weird. No room service only a restaurante that you would have to go down to order food. Asked for silverware at front desk and they never brought it! Not great. Customer service is none but I guess the spot is basic due to location it’s good for private parties and stuff but not great for traveler

10

Christine

19. sep. 2024

·

Overnattede 3 nætter

I wanted a quiet, solitary weekend all to myself to work on a writing project. The room was pleasant, a king size bed, mini refrigerator, microwave and coffee maker. It was quiet, clean, desk top space, an extra chair to cozy into for catching up with tv news and searching for a movie to watch at night. The buffet breakfast is amazing! Opulent, an excellent omelet station, pancakes, waffles, bagels and assorted bread, pastry, oj and choice coffee. An unexpected interval was a spectacular 15-minute fireworks display on Sunday night. It was a surprise wedding gift from the parents of a couple celebrating their wedding at the venue. Guests were given notice, to avoid concerns about noise. So I went outside to watch, along with some other guests. Based on what I wanted and needed for my little getaway, it was exactly right.

I wanted a quiet, solitary weekend all to myself to work on a writing project. The room was pleasant, a king size bed, mini refrigerator, microwave and coffee maker. It was quiet, clean, desk top space, an extra chair to cozy into for catching up with tv news and searching for a movie to watch at night. The buffet breakfast is amazing! Opulent, an excellent omelet station, pancakes, waffles, bagels and assorted bread, pastry, oj and choice coffee. An unexpected interval was a spectacular 15-minute fireworks display on Sunday night. It was a surprise wedding gift from the parents of a couple celebrating their wedding at the venue. Guests were given notice, to avoid concerns about noise. So I went outside to watch, along with some other guests. Based on what I wanted and needed for my little getaway, it was exactly right.

10

Stephen

8. sep. 2024

·

Overnattede 1 nat

Great restaurant and bar!

Great restaurant and bar!

10

Daryn

3. apr. 2023

·

Overnattede 1 nat

Hotel staff were all friendly. Easy check in, check out. Parking lot, not parking garage which worked well for me as my truck will not fit in most parking garages. Parking lot was just steps from front door/lobby. Lorenzo's restaurant/bar , left of lobby was great for before/after dinner drinks. We also had their breakfast buffet the following morning, chef omelet station was great.

Hotel staff were all friendly. Easy check in, check out. Parking lot, not parking garage which worked well for me as my truck will not fit in most parking garages. Parking lot was just steps from front door/lobby. Lorenzo's restaurant/bar , left of lobby was great for before/after dinner drinks. We also had their breakfast buffet the following morning, chef omelet station was great.

10

Kathryn

1. mar. 2025

·

Overnattede 1 nat

Clean check in very easy great restaurant/bar in hotel

Clean check in very easy great restaurant/bar in hotel

10

Michelle

31. jan. 2023

·

Overnattede 2 nætter

I would recommend this hotel. The staff was very pleasant. The restaurant and bar were top notch.

I would recommend this hotel. The staff was very pleasant. The restaurant and bar were top notch.

10

Marcia

13. feb. 2025

·

Overnattede 2 nætter

The property is clean, the restaurant has excellent food and it is convenient to many Staten Island sites and close to the NJ Turnpike

The property is clean, the restaurant has excellent food and it is convenient to many Staten Island sites and close to the NJ Turnpike

8

Gretchen

13. jan. 2025

·

Overnattede 2 nætter

Breakfast at restaurant was reasonable and good.

Breakfast at restaurant was reasonable and good.

10

angelina

23. nov. 2024

·

Overnattede 2 nætter

Excellent except no continental breakfast.

Excellent except no continental breakfast.

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8

Paul

for 3 uger siden

·

Overnattede 2 nætter

Great

Great

10

Kevin

13. aug. 2026

·

Overnattede 3 nætter

The staff were amazing. We were visiting NYC for the 1st time. They allowed us an early check in and gave us great tips to get into the city.

The staff were amazing. We were visiting NYC for the 1st time. They allowed us an early check in and gave us great tips to get into the city.

10

George

10. aug. 2026

·

Overnattede 1 nat

I always stay here based on past experiences. Staff treat you like friends instead of guests helpful ever pleasant. So don’t hesitate the next time you travel check in here.

I always stay here based on past experiences. Staff treat you like friends instead of guests helpful ever pleasant. So don’t hesitate the next time you travel check in here.

6

Miguel

8. aug. 2026

·

Overnattede 5 nætter

The room was ok, for the price I paid was expecting more. Bar was ok. Disappointed that the roof top club was close, that was one of the reasons I booked my room there.

The room was ok, for the price I paid was expecting more. Bar was ok. Disappointed that the roof top club was close, that was one of the reasons I booked my room there.

2

Jessica

11. jul. 2026

·

Overnattede 1 nat

False advertising. There is no rooftop bar that is accessible to hotel guests yet it is their first picture on hotels.com (it’s only for weddings and special functions). The pool is gone. There is nothing to do around the area of the hotel. The room was not well-maintained, bathtub was moldy and the hotel needs to be painted all over including hallways and rooms. The food at the restaurant wasn’t good. I would not stay here again.

False advertising. There is no rooftop bar that is accessible to hotel guests yet it is their first picture on hotels.com (it’s only for weddings and special functions). The pool is gone. There is nothing to do around the area of the hotel. The room was not well-maintained, bathtub was moldy and the hotel needs to be painted all over including hallways and rooms. The food at the restaurant wasn’t good. I would not stay here again.

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