Name: Mikado Hotel - Universal Studios-Burbank
Address: 12600 Riverside Drive, Valley Village, Los Angeles, Kalifornien, USA, Los Angeles, Kalifornien, US
Price range: 91 $–146 $ per night
Rating: 7.5

Was Gäste sagen

Bewertungen des Mikado Hotels beschreiben eine preisgünstige, ältere Unterkunft in der Nähe von Universal Studios mit freundlichem Personal, einfacher Ausstattung und einem Pool, aber auch veralteten Zimmern, abgenutzten Teppichen, unregelmäßiger Instandhaltung sowie wiederkehrenden Problemen in Bezug auf Sauberkeit und Schädlingsbefall.

Die Gäste loben häufig die günstige Lage für Universal und Hollywood sowie die geräumigen Zimmer und Balkone. Häufige Beschwerden betreffen schmutzige oder fleckige Teppiche, Ameisen oder Kakerlaken, starke Gerüche oder Rauch, sich schwer öffnen lassende Türen und defekte Schlösser, eine unzuverlässige Klimaanlage oder Heizung, Lärm von der Autobahn, enge gebührenpflichtige Parkplätze und irreführende Fotos. Mehrere Reisende erwähnen laufende Renovierungen, geschlossene oder vernachlässigte Gartenbereiche sowie ein sehr begrenztes Frühstücksangebot mit schlechtem Kaffee, neben einem lebhaften Tiki-Restaurant in der Nähe. Erwarten Sie einen Aufenthalt ohne Schnickschnack, der sich auf Preis-Leistungs-Verhältnis und Lage statt auf Glanz und Gloria konzentriert.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Pool und Whirlpool sind beliebt, können aber abgenutzt oder geschlossen/eingeschränkt sein, und die Garten-/Teichbereiche sind oft in Reparatur. Die Parkmöglichkeiten sind begrenzt und in der Regel gebührenpflichtig, und es werden Renovierungen oder Bauarbeiten erwähnt.

Reinigung

Die Meinungen sind gemischt: Viele berichten von schmutzigen oder fleckigen Teppichen, Gerüchen und Schädlingen (Ameisen oder Kakerlaken), während andere die Zimmer sauber und das Reinigungspersonal aufmerksam fanden. Die Sauberkeit variiert stark von Zimmer zu Zimmer.

Zimmer

Die Zimmer sind geräumig und einige verfügen über einen Balkon, aber die Einrichtung ist veraltet und es gibt häufige Probleme mit der Instandhaltung (klemmende Türen/Schlösser, laute oder schwache Klimaanlage, komplizierte Duschen sowie Macken bei TV oder WLAN). Lärm von der Autobahn oder von Nachbarn wird erwähnt, und der Schlafkomfort variiert.

Dienstleistung

Das Personal wird oft als freundlich und hilfsbereit beschrieben, aber die Erfahrungen sind unterschiedlich, wobei es Berichte über unfreundliches Verhalten, langsame oder ungelöste Reparaturen, Probleme beim Check-in, Kommunikationsfehler und Schwierigkeiten bei der Rückerstattung der Kaution gibt. Auch die Behandlung von Gästen mit eingeschränkter Mobilität wurde kritisiert.

Ähnliche Gästebewertungen

2

Michael

8. Aug. 2025

·

Aufenthalt am 1 Nacht

Requested a room by the pool and was told they would do their best. Got to hotel and all the rooms at the pool were boarded up! A detail not previously mentioned ! They gave me a room upper level that was over the pool , but when I entered my room, to my surprise it was a disaster and someone else was in it! I’ve stayed here? Idk 10 times in 3 months and when I went to the desk to inform them, I was treated with apathy and told something like we strive to make your experience better next time!? It was very hot out today and my room with the air running was almost as hot! Last time I was here the cable was out! And two visits prior I had to go to the desk 4 times to get working keys! How many next times until my experience is better? And with all this disarray , why am I charged a $100 deposit? What could I possibly damage? The entire place is damaged ! And while on this rant.. if I pre book and pre pay, why does it still take 15 minutes to check in?? It’s ridiculous! A gesture of a discount or complimentary anything would go far! But not the mikado! Once they have your money they don’t care how all else goes! … thanks for the repeat business sucker!

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2

Richard

19. Juli 2025

·

Aufenthalt am 5 Nächte

Shamoy is awesome and always so willing to help. I stayed here over the course of 2 months and spent several thousand dollars and at the end was so disrespected after issues arose during my last stay. Sharma is the absolute worst, almost unbearable. She shouldn't be on any front desk and that appears to be the consensus by everyone I've discussed her with INCLUDING other guests. This last stay during a heat wave wi/fi, electricity, cable TV and the a/c all went out at separate times for several hours at a time and I was offered a rebate on the $5 parking rate as compensation. I work remote and nobody really seemed to grasp how disruptive these conditions were which is a bit baffling. At the end of my stay and the straw that broke the camels back I asked Sharma for a slghtly later checkout and she kept insisting that 11:30 am was all she could do which is shocking considering the min of 10-20 hours of disruption I faced and was not properly compensated for. When she finally agreed to let me checkout at noon instead of 11am she then said if I don't like the hotel policy (which btw has never been an issue except with Sharma) that I should find another hotel to stay at which indeed we did. We stay at the hotel during the slow part of the week for the hotel then go home for weekend so good going Sharma that is business lost for your employer that they can't actually fill with another guest bc there are plenty of vacancies. Anyway, it had to said.

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10

Michael

19. Juni 2025

·

Aufenthalt am 1 Nacht

I liked the girl that was at the front desk. She was quick, precise, nice, and accommodating! I had a small incident with a guest in my room, and she very clearly helped me navigate through the situation like a seasoned pro! This is why I will return !

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10

Nasser Hussain

1. Juni 2025

·

Aufenthalt am 2 Nächte

Everything was ok but lady was rude during afternoon.

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8

Christine

28. Mai 2025

·

Aufenthalt am 3 Nächte

The staff was amazing. The area was a bit iffy. They did have construction going on and it did not interfere with our stay at all.

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2

Shwan

4. Mai 2025

·

Aufenthalt am 1 Nacht

Complaint Regarding Inaccessible Accommodation at Mikado Hotel – Valley Village, California I am writing to formally express my deep dissatisfaction with my recent stay at the Mikado Hotel in Valley Village. As a person with a disability who uses a wheelchair for mobility, I specifically requested an accessible room in advance—both via email and through a phone call made five hours before my arrival. I was assured at both points that my needs would be accommodated. However, upon arrival after a long five-hour drive, I was met with complete disregard at the front desk. The receptionist, Shama, informed me bluntly that there were no accessible rooms available and that my only options were to either cancel my reservation or stay in a standard room. This was completely unacceptable. The room provided was not suited for a wheelchair user. My wife and I faced significant difficulties accessing the bathroom, and it was extremely risky and unsafe for me to transfer to the toilet and shower without proper accessibility features. What made the situation worse was the indifference shown by the staff. When I requested to speak to a manager, I was told by Shama that there was no manager on site—an unbelievable claim for any hotel. This experience completely ruined our trip. I had planned everything in advance and was relying on the hotel's promise to accommodate my disability needs.Instead, I was met with unprofessionalism, lack of empathy, and poor management.I strongly urge not to useit

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4

Kaitlyn

28. März 2025

·

Aufenthalt am 5 Nächte

You get what you pay for. The photos are very deceiving. The hotel does not look like that in person. I will say the staff was excellent. We were pretty unhappy, and they gave us a refund and were very understanding. I was only at the property for about an hour before checking out immediately. If I did not have a toddler with me, I would have powered through what was supposed to be a 5 night stay. The room smelled like cigarettes. Extremely loud. You can hear everything. The air vents on the ceiling were never cleaned. Room was filthy. It was also freezing in the room because the window was stuck open, but there was only one thin sheet. No other bedding. The beds were very small. It's a cheap motel. Would be fine for keeping budget but was not the experience my family was looking for.

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4

trevon

25. Jan. 2025

·

Aufenthalt am 2 Nächte

The room was clean. The staff was pretty rude and it’s been 3 weeks since I’ve checked out and still haven’t been refunded my deposit. When I call into the hotel to ask about it all I get is an automated voice machine and I stay on the line to speak with somebody who works there and then it just hangs up

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10

Mary

7. Feb. 2024

·

Aufenthalt am 1 Nacht

I really liked the hotel. Most of the employees were wonderful. The man who worked the front desk in the morning wasn't nice to me. Each day that I extended he made me feel unwelcome to the point where he even gave me a countdown on how long I was allowed to stay. Mind you. I have been there a week. One week. ONE. Have my money for the room on time everyday. No problems. I don't look like the cat dragged me in. I'm quiet

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10

Alan

3. Dez. 2023

·

Aufenthalt am 2 Nächte

I had an excellent experience here. The staff was very attentive to my needs and requests. I returned to my room after a day of meetings to find my toilet was not working properly. Before I could inform the front desk there was a knock at my door and the plumber came in to fix it. The dysfunction was discovered during the room cleaning and they were on it! The front clerk called my room to say that they had prepared another room that I could move to if I wanted. They were all wonderful - even the plumber!

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Günstige Lage für Universal Studios und Hollywood mit guter Anbindung an die Autobahn und Restaurants in der Nähe. Einige Gäste bemängeln den Lärm der Autobahn und ein leicht zwielichtiges Gefühl in einigen Teilen der Gegend.

Gastronomie

Das Frühstücksangebot zum Mitnehmen ist sehr begrenzt und der Kaffee wird häufig kritisiert. Das angeschlossene Tiki-/Sushi-Restaurant ist ein durchweg positives Highlight.

Monat	Durchschnittspreis
Januar	87 $
Februar	89 $
März	92 $
April	97 $
Mai	98 $
Juni	114 $
Juli	118 $
August	116 $
September	108 $
Oktober	111 $
November	95 $
Dezember	98 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $103	15 $121	16 $113	17 $110	18 $146	19 $129
20 $101	21 $98	22 $97	23 $114	24 $128	25 $140	26 $138
27 $104	28 $92	29 $91	30 $97

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $108	2 $131	3 $133
4 $112	5 $104	6 $111	7 $117	8 $122	9 $130	10 $128
11 $124	12 $107	13 $108	14 $119	15 $128	16 $135	17 $129
18 $120	19 $106	20 $109	21 $127	22 $132	23 $136	24 $135
25 $131	26 $109	27 $102	28 $107	29 $123	30 $134	31 $126

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Standardzimmer

Standardzimmer, 1 Queen-Bett (Mobility Tub)

Standardzimmer, 1 King-Bett

Standardzimmer, 1 Queen-Bett

Standard-Suite, 1 King-Bett

Standardzimmer, 1 Queen-Bett (Mobility Roll-in Shower)

Gästebewertungen

Gut

Wer übernachtet hier?

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Kaution

Gut zu wissen

Optionale Extras

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