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JW Marriott Hotel Shenzhen

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JW Marriott Hotel Shenzhen - Image 1

JW Marriott Hotel Shenzhen - Habitación

JW Marriott Hotel Shenzhen - Habitación

JW Marriott Hotel Shenzhen - Restaurante

JW Marriott Hotel Shenzhen - Baño

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From

194 US$

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Acerca de esta propiedad

Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece un centro de bienestar, una piscina al aire libre y sauna. Encontrarás también con...

Servicios

Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece un centro de bienestar, una piscina al aire libre y sauna. Encontrarás también conexión a Internet wifi gratis, servicios de conserjería y una tienda de recuerdos.

Servicios empresariales

Tendrás un centro de negocios, un servicio de limusina o coche con chófer y check-in exprés a tu disposición. Este hotel pone a tu disposición 9 salas de reuniones donde celebrar todo tipo de eventos. Hay un aparcamiento sin asistencia gratuito disponible.

Comida

Degusta algo de cocina asiática en Cafe Chinois 万豪西餐厅, uno de los 2 restaurantes de este hotel. El alojamiento también te ofrece servicio de habitaciones las 24 horas y una cafetería. Pon la guinda en el pastel a un día fantástico con una bebida en el bar o lounge o en el bar junto a la piscina. Se ofrece un desayuno bufé todos los días de 06:30 a 10:30 con un coste adicional.

Habitaciones

Te sentirás como en tu propia casa en cualquiera de las 402 habitaciones con frigorífico y Smart TV. Descansa como nunca en una cama con edredón de plumas y ropa de cama de alta calidad. La televisión de pantalla plana de 42 pulgadas con canales por cable es ideal para los momentos de ocio. El baño privado está provisto de secadores de pelo y albornoces.

Ubicación

JW Marriott Hotel Shenzhen se encuentra en pleno centro de Shenzhen, a solo cinco minutos en coche de Centro comercial Coco Park y Centro Financiero Ping An. Además, este hotel con campo de golf se encuentra a 5,8 km de Centro de Congresos y Exposiciones de Shenzhen y a 6,2 km de Splendid China (parque temático).

Qué hay cerca

Shenzhen Golf Club (campo de golf)(0.3 millas)
Iglesia Católica de San Antonio(1.6 millas)
Parque Lianhuashan de Shenzhen(1.9 millas)
Centro cívico de Shenzhen(2 millas)
Biblioteca pública de Shenzhen(2.2 millas)
Parque del Monte Lianhua(2.3 millas)
Centro comercial Coco Park(2.3 millas)
Centro Financiero Ping An(2.3 millas)
Sala de conciertos de Shenzhen(2.4 millas)
Parque de Exposiciones Florales y Jardín Internacional de Shenzhen(2.6 millas)
Splendid China (parque temático)(2.8 millas)
Centro de Congresos y Exposiciones de Shenzhen(2.9 millas)
Parque Cultural Creativo OCT-LOFT(3 millas)
Parque central de Shenzhen(3.5 millas)
Huaqiangbei(3.7 millas)
Shenzhen (SZX-A. Internacional de Shenzhen)(18.8 millas)
Aeropuerto Internacional de Hong Kong (HKG)(31.1 millas)

Aparcamiento
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Servicio de aparcacoches

Ubicación

No.6005 Shennan Boulevard, Shenzhen, China

Shenzhen Golf Club (campo de golf) (0.3 millas)

Iglesia Católica de San Antonio (1.6 millas)

Parque Lianhuashan de Shenzhen (1.9 millas)

Centro cívico de Shenzhen (2 millas)

Biblioteca pública de Shenzhen (2.2 millas)

Parque del Monte Lianhua (2.3 millas)

Más información sobre la ubicación

Opciones de habitación

10

Suite estudio ejecutiva, 2 camas dobles

Detalles de la oferta

2 Camas Dobles

Capacidad: 2

646 ft²

Aire acondicionado

Calefacción por suelo radiante

Conexión Wi-Fi (gratuita)

7

Habitación Deluxe, 1 cama de matrimonio grande

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

463 ft²

Aire acondicionado

Calefacción por suelo radiante

Conexión Wi-Fi (gratuita)

11

Habitación ejecutiva doble, 1 cama de matrimonio grande, vistas a la ciudad

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

861 ft²

Aire acondicionado

Calefacción por suelo radiante

Conexión Wi-Fi (gratuita)

10

Habitación ejecutiva, 2 camas dobles

Detalles de la oferta

2 Camas Dobles

Capacidad: 2

517 ft²

Aire acondicionado

Calefacción por suelo radiante

Conexión Wi-Fi (gratuita)

9

Habitación, 1 cama de matrimonio grande

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

452 ft²

Aire acondicionado

Calefacción por suelo radiante

Conexión Wi-Fi (gratuita)

9

Habitación ejecutiva, 1 cama de matrimonio grande

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

517 ft²

Aire acondicionado

Calefacción por suelo radiante

Conexión Wi-Fi (gratuita)

11

Suite estudio ejecutiva, 1 cama de matrimonio grande

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

646 ft²

Aire acondicionado

Calefacción por suelo radiante

Conexión Wi-Fi (gratuita)

10

Habitación Deluxe, 2 camas dobles

Detalles de la oferta

2 Camas Dobles

Capacidad: 2

463 ft²

Aire acondicionado

Calefacción por suelo radiante

Conexión Wi-Fi (gratuita)

Reseñas de los huéspedes sobre JW Marriott Hotel Shenzhen

8.6

Fabuloso

Basado en 1020 comentarios verificados

¿Quién se queda aquí?

Trabajo

61%

Pareja

10%

Familia

11%

Grupo

9%

Solo/a

7%

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En el JW Marriott Hotel Shenzhen, los huéspedes elogian con frecuencia la cálida y atenta atención y las habitaciones espaciosas, pero informan de experiencias inconsistentes, incluyendo un registro lento o problemático, instalaciones en las habitaciones anticuadas, ruido por obras y una limpieza que oscila entre impecable y decepcionante.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

En el JW Marriott Hotel Shenzhen, los huéspedes elogian con frecuencia la cálida y atenta atención y las habitaciones espaciosas, pero informan de experiencias inconsistentes, incluyendo un registro lento o problemático, instalaciones en las habitaciones anticuadas, ruido por obras y una limpieza que oscila entre impecable y decepcionante.

El desayuno recibe elogios frecuentes por su calidad y variedad, aunque algunos lo consideran promedio o señalan un café de baja calidad. Las opiniones sobre la ubicación son diversas: algunos encuentran el acceso y el transporte convenientes, mientras que otros mencionan una caminata más larga hasta las estaciones de metro y menos opciones de restaurantes o tiendas cercanas. Una estancia aquí puede ser agradable, pero irregular.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Algunas instalaciones se sienten anticuadas y el spa y los masajes se consideran poco impresionantes. Otros señalan que la propiedad se mantiene generalmente bien cuidada.

Reseñas de huéspedes relacionadas

10

Yin Kwan

1 jul 2025

·

Se alojó 2 noches

The hotel is good but the spa is not that high value

The hotel is good but the spa is not that high value

8

LAI YEE

10 jun 2024

·

Se alojó 1 noche

房間環境整潔舒適，十分寬敞！亦都在酒店泳池游了龍舟水😄 唯酒店周邊食肆不多，也沒有商場可逛。

房間環境整潔舒適，十分寬敞！亦都在酒店泳池游了龍舟水😄 唯酒店周邊食肆不多，也沒有商場可逛。

6

Rich Mond

27 dic 2025

·

Se alojó 1 noche

I'll be honest, the room food service is in complete, and already cold. Not to good. We also did massage, but it feels like not massaging. not really good. Even if they upgraded us but i think same room that i booked. anyway thanks for the cake.

I'll be honest, the room food service is in complete, and already cold. Not to good. We also did massage, but it feels like not massaging. not really good. Even if they upgraded us but i think same room that i booked. anyway thanks for the cake.

8

KIM HO

24 abr 2025

·

Se alojó 1 noche

房子很舒適，只是有點舊，附近有地盤工程，如果去游泳，記得帶泳帽，否則要付170人民幣，池很小，實在太不合理

房子很舒適，只是有點舊，附近有地盤工程，如果去游泳，記得帶泳帽，否則要付170人民幣，池很小，實在太不合理

6

TSZ YING

28 jul 2025

·

Se alojó 2 noches

設施太舊，整體潔淨度就70分，room service 送來的咖啡超難喝，電視只能看頻道電影都沒有；但打掃的阿姨服務和態度都很好，早餐自助餐的食物也很一般；房間內的電話很難用也經常沒人接電話要等很久

設施太舊，整體潔淨度就70分，room service 送來的咖啡超難喝，電視只能看頻道電影都沒有；但打掃的阿姨服務和態度都很好，早餐自助餐的食物也很一般；房間內的電話很難用也經常沒人接電話要等很久

10

YUK SUET

11 abr 2023

·

Se alojó 1 noche

Really nice hotel, if swimming pool area or rest room has hot water, will be more perfect

Really nice hotel, if swimming pool area or rest room has hot water, will be more perfect

8

Alan

24 abr 2024

·

Se alojó 1 noche

The lobby design is so old

The lobby design is so old

10

Anna

6 abr 2025

·

Se alojó 2 noches

Rooms were spacious, well-designed and clean. Staff were friendly and helpful even though we couldn’t speak Chinese. Breakfast was great, lots of different options even for vegetarians. Unfortunately the hotel does not have good sustainability. They offer plastic bottles in the room and there is no water fountain in the gym - again only plastic water bottles.

Rooms were spacious, well-designed and clean. Staff were friendly and helpful even though we couldn’t speak Chinese. Breakfast was great, lots of different options even for vegetarians. Unfortunately the hotel does not have good sustainability. They offer plastic bottles in the room and there is no water fountain in the gym - again only plastic water bottles.

10

Boris Pak Lok

19 jul 2025

·

Se alojó 1 noche

While checking in at the executive lounge, we had wonderful assistance from Charlie, who is very enthusiastic and patient in taking care of customer's needs. Furthermore, Lynn has been very helpful in taking care of our needs and welcoming. Overall this has been a great trip and led to a happy stay for us. The hotel has been kept in a good condition in general and room was wonderful. A small recommendation is to ensure bedsheet/ blanket care . Great experience overall

While checking in at the executive lounge, we had wonderful assistance from Charlie, who is very enthusiastic and patient in taking care of customer's needs. Furthermore, Lynn has been very helpful in taking care of our needs and welcoming. Overall this has been a great trip and led to a happy stay for us. The hotel has been kept in a good condition in general and room was wonderful. A small recommendation is to ensure bedsheet/ blanket care . Great experience overall

10

Zhigang

12 jul 2023

·

Se alojó 1 noche

Beautiful hotel, well maintained, very friendly staff, everything perfect

Beautiful hotel, well maintained, very friendly staff, everything perfect

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Las opiniones sobre la limpieza están divididas: varios huéspedes encontraron las habitaciones impecables, mientras que otros notaron baños sucios, artículos rotos o manchados y fallas en la higiene. El servicio de limpieza puede ser atento, pero la consistencia varía.

Reseñas de huéspedes relacionadas

6

TSZ YING

28 jul 2025

·

Se alojó 2 noches

設施太舊，整體潔淨度就70分，room service 送來的咖啡超難喝，電視只能看頻道電影都沒有；但打掃的阿姨服務和態度都很好，早餐自助餐的食物也很一般；房間內的電話很難用也經常沒人接電話要等很久

設施太舊，整體潔淨度就70分，room service 送來的咖啡超難喝，電視只能看頻道電影都沒有；但打掃的阿姨服務和態度都很好，早餐自助餐的食物也很一般；房間內的電話很難用也經常沒人接電話要等很久

8

Hiu Kwan

2 ene 2025

·

Se alojó 1 noche

讚：整潔度滿分使用前用抹布抹洗浴缸一點污漬都沒有床舖舒適感謝酒店預先安排的週年慶祝佈置美中不足：入住房間不是圖中顯示靠窗的浴缸有點失望房間梳化旁的燈壞了電視太舊了原來附近有工程比較嘈吵大家入住前要考慮這點雖然房間已提供耳塞但實在太吵人

讚：整潔度滿分使用前用抹布抹洗浴缸一點污漬都沒有床舖舒適感謝酒店預先安排的週年慶祝佈置美中不足：入住房間不是圖中顯示靠窗的浴缸有點失望房間梳化旁的燈壞了電視太舊了原來附近有工程比較嘈吵大家入住前要考慮這點雖然房間已提供耳塞但實在太吵人

10

Wai Ching

12 ene 2025

·

Se alojó 1 noche

很舒適，而且房間清潔，早餐很好，不過中式點心太少，有點失望！不過下次可以再來！

很舒適，而且房間清潔，早餐很好，不過中式點心太少，有點失望！不過下次可以再來！

10

JERRY JEN JUI

28 oct 2025

·

Se alojó 2 noches

Clean

Clean

10

Anna

6 abr 2025

·

Se alojó 2 noches

Rooms were spacious, well-designed and clean. Staff were friendly and helpful even though we couldn’t speak Chinese. Breakfast was great, lots of different options even for vegetarians. Unfortunately the hotel does not have good sustainability. They offer plastic bottles in the room and there is no water fountain in the gym - again only plastic water bottles.

Rooms were spacious, well-designed and clean. Staff were friendly and helpful even though we couldn’t speak Chinese. Breakfast was great, lots of different options even for vegetarians. Unfortunately the hotel does not have good sustainability. They offer plastic bottles in the room and there is no water fountain in the gym - again only plastic water bottles.

4

siying

1 ene 2025

·

Se alojó 1 noche

The hygiene is very poor, the toilet and disposable items are all dirty. Don't use the bathtub, you will regret it after using it.

The hygiene is very poor, the toilet and disposable items are all dirty. Don't use the bathtub, you will regret it after using it.

8

cheng

8 abr 2023

·

Se alojó 1 noche

整潔度有待改善

整潔度有待改善

10

MAYBELINE

1 ene 2024

·

Se alojó 1 noche

wonderful hotel staff at JW Marriott and we absolutely enjoyed our stay. i left a note at time of booking saying that it is our honeymoon. although we only stayed for a night, hotel staff made it special for us by decorating the room and sending a cake to us. room was good size and clean, a little dim though. i believe it is conveniently located, getting deliveries was very easy as well. special thanks to Sue Su who was extremely kind and gave me a heatpack when we checked in.

wonderful hotel staff at JW Marriott and we absolutely enjoyed our stay. i left a note at time of booking saying that it is our honeymoon. although we only stayed for a night, hotel staff made it special for us by decorating the room and sending a cake to us. room was good size and clean, a little dim though. i believe it is conveniently located, getting deliveries was very easy as well. special thanks to Sue Su who was extremely kind and gave me a heatpack when we checked in.

10

Jan

27 jun 2025

·

Se alojó 4 noches

服務非常好,房間也亁淨

服務非常好,房間也亁淨

2

Long Yin

27 oct 2025

·

Se alojó 1 noche

Very bad experience m, staffs were impolite. We arrived with many luggage but the staffs pretend not seeing us. No greeting nor help, doesn’t feel like this luxury 5 stars hotel is welcoming us at all. The room is also dirty, towels were broken. Not recommend for anyone who is looking for a welcomed stay.

Very bad experience m, staffs were impolite. We arrived with many luggage but the staffs pretend not seeing us. No greeting nor help, doesn’t feel like this luxury 5 stars hotel is welcoming us at all. The room is also dirty, towels were broken. Not recommend for anyone who is looking for a welcomed stay.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones suelen ser espaciosas y cómodas, pero varios señalan una decoración y un equipamiento anticuados, además de problemas con el aire acondicionado, la televisión/conectividad, los enchufes y el Wi-Fi. El ruido del exterior y el débil aislamiento acústico son preocupaciones recurrentes, y ocasionalmente se informa de olor a humo.

Reseñas de huéspedes relacionadas

8

KIM HO

24 abr 2025

·

Se alojó 1 noche

房子很舒適，只是有點舊，附近有地盤工程，如果去游泳，記得帶泳帽，否則要付170人民幣，池很小，實在太不合理

房子很舒適，只是有點舊，附近有地盤工程，如果去游泳，記得帶泳帽，否則要付170人民幣，池很小，實在太不合理

6

KAI FAI

6 nov 2023

·

Se alojó 1 noche

In general we were satisfied with the customer service of hotel staff, they were nice and helpful. Bathroom and the quality of shower gel, shampoo were very good. However, the air-con of our room had problems which was not cool enough, hotel changed another room for us and got improved. But the facilities in the room had a bit problems such as tv channels and quality.

In general we were satisfied with the customer service of hotel staff, they were nice and helpful. Bathroom and the quality of shower gel, shampoo were very good. However, the air-con of our room had problems which was not cool enough, hotel changed another room for us and got improved. But the facilities in the room had a bit problems such as tv channels and quality.

2

Patrick

2 may 2025

·

Se alojó 1 noche

King suite stank of smoke -1 Moved to smaller room but for same price -2 Had to move self -2 Tiny TV with no connectivity didnt work -5 Full rack rate despite construction work on two sides of room from 7am -5 Housekeeping did return items left in other room +1 Overall -14

King suite stank of smoke -1 Moved to smaller room but for same price -2 Had to move self -2 Tiny TV with no connectivity didnt work -5 Full rack rate despite construction work on two sides of room from 7am -5 Housekeeping did return items left in other room +1 Overall -14

8

Hiu Kwan

2 ene 2025

·

Se alojó 1 noche

讚：整潔度滿分使用前用抹布抹洗浴缸一點污漬都沒有床舖舒適感謝酒店預先安排的週年慶祝佈置美中不足：入住房間不是圖中顯示靠窗的浴缸有點失望房間梳化旁的燈壞了電視太舊了原來附近有工程比較嘈吵大家入住前要考慮這點雖然房間已提供耳塞但實在太吵人

讚：整潔度滿分使用前用抹布抹洗浴缸一點污漬都沒有床舖舒適感謝酒店預先安排的週年慶祝佈置美中不足：入住房間不是圖中顯示靠窗的浴缸有點失望房間梳化旁的燈壞了電視太舊了原來附近有工程比較嘈吵大家入住前要考慮這點雖然房間已提供耳塞但實在太吵人

10

Eric

2 dic 2023

·

Se alojó 1 noche

Good bathtub and clean facilities. Nice location and polite service. However, repeated noise was found during mid night from outside the room. Sound insulation of window was not adequate as traffic noise was heard at day time.

Good bathtub and clean facilities. Nice location and polite service. However, repeated noise was found during mid night from outside the room. Sound insulation of window was not adequate as traffic noise was heard at day time.

10

Anna

6 abr 2025

·

Se alojó 2 noches

Rooms were spacious, well-designed and clean. Staff were friendly and helpful even though we couldn’t speak Chinese. Breakfast was great, lots of different options even for vegetarians. Unfortunately the hotel does not have good sustainability. They offer plastic bottles in the room and there is no water fountain in the gym - again only plastic water bottles.

Rooms were spacious, well-designed and clean. Staff were friendly and helpful even though we couldn’t speak Chinese. Breakfast was great, lots of different options even for vegetarians. Unfortunately the hotel does not have good sustainability. They offer plastic bottles in the room and there is no water fountain in the gym - again only plastic water bottles.

10

MAYBELINE

1 ene 2024

·

Se alojó 1 noche

wonderful hotel staff at JW Marriott and we absolutely enjoyed our stay. i left a note at time of booking saying that it is our honeymoon. although we only stayed for a night, hotel staff made it special for us by decorating the room and sending a cake to us. room was good size and clean, a little dim though. i believe it is conveniently located, getting deliveries was very easy as well. special thanks to Sue Su who was extremely kind and gave me a heatpack when we checked in.

wonderful hotel staff at JW Marriott and we absolutely enjoyed our stay. i left a note at time of booking saying that it is our honeymoon. although we only stayed for a night, hotel staff made it special for us by decorating the room and sending a cake to us. room was good size and clean, a little dim though. i believe it is conveniently located, getting deliveries was very easy as well. special thanks to Sue Su who was extremely kind and gave me a heatpack when we checked in.

8

Gary

3 ago 2023

·

Room is clean and spacious. Location is good as it is near to the MTR. The only thing is that if you are taking line 11 then be prepared for a long walk inside the MTR station. Other than that it is only one station away from the high speed train station so quite convenient. The overall experience is good except the very last day when my mood got spoiled by a very rude staff in the hotel men’s room! The manager who handled my complain worked professionally so that made my overall experience better.

Room is clean and spacious. Location is good as it is near to the MTR. The only thing is that if you are taking line 11 then be prepared for a long walk inside the MTR station. Other than that it is only one station away from the high speed train station so quite convenient. The overall experience is good except the very last day when my mood got spoiled by a very rude staff in the hotel men’s room! The manager who handled my complain worked professionally so that made my overall experience better.

10

Boris Pak Lok

19 jul 2025

·

Se alojó 1 noche

While checking in at the executive lounge, we had wonderful assistance from Charlie, who is very enthusiastic and patient in taking care of customer's needs. Furthermore, Lynn has been very helpful in taking care of our needs and welcoming. Overall this has been a great trip and led to a happy stay for us. The hotel has been kept in a good condition in general and room was wonderful. A small recommendation is to ensure bedsheet/ blanket care . Great experience overall

While checking in at the executive lounge, we had wonderful assistance from Charlie, who is very enthusiastic and patient in taking care of customer's needs. Furthermore, Lynn has been very helpful in taking care of our needs and welcoming. Overall this has been a great trip and led to a happy stay for us. The hotel has been kept in a good condition in general and room was wonderful. A small recommendation is to ensure bedsheet/ blanket care . Great experience overall

2

Oi Ling

28 ene 2024

·

Se alojó 1 noche

Check in at 5pm but told me the executive floor room that i booked has been sold out and asked me to downgrade to normal floors but still grant me executive lounge access. very disappointed about this arrangement as overbooked is not my issue and how could you ask the guest to downgrade but not upgrade instead since it’s your internal issue of the arrangement. waited at the checked counter for half an hour then give us a double bed suite. however, the double bed suite was poor in condition: 1. usb socket near the bed one was not working at all for both usb socket; 2. air con was unable to adjust and keep being 26’C even i switched to 18’C, it was too hot over the night and couldn’t sleep at all; 3. wifi in the room is poor and always unable to connect internet even i have connected to the hote wi-fi and i was almost using my own data roaming; 4. TV reception is poo also, some channels was unable to watch or not clear due to the reception issue I am the Marriott member and i would say this is the worst experience i ever hard in Marriott hotels

Check in at 5pm but told me the executive floor room that i booked has been sold out and asked me to downgrade to normal floors but still grant me executive lounge access. very disappointed about this arrangement as overbooked is not my issue and how could you ask the guest to downgrade but not upgrade instead since it’s your internal issue of the arrangement. waited at the checked counter for half an hour then give us a double bed suite. however, the double bed suite was poor in condition: 1. usb socket near the bed one was not working at all for both usb socket; 2. air con was unable to adjust and keep being 26’C even i switched to 18’C, it was too hot over the night and couldn’t sleep at all; 3. wifi in the room is poor and always unable to connect internet even i have connected to the hote wi-fi and i was almost using my own data roaming; 4. TV reception is poo also, some channels was unable to watch or not clear due to the reception issue I am the Marriott member and i would say this is the worst experience i ever hard in Marriott hotels

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

Muchos huéspedes elogian al personal amable y atento y los detalles especiales para ocasiones especiales, y algunos experimentan un registro eficiente. Sin embargo, el servicio puede ser inconsistente, con un registro lento o problemático, reservas excesivas o cambios de categoría y ocasional grosería.

Reseñas de huéspedes relacionadas

10

CHI CHUNG

6 oct 2024

·

Se alojó 1 noche

今次係我哋的周年紀念日，酒店有悉心安排佈置及小蛋糕，感到非常開心。給我們一個很有意思的紀念日。

今次係我哋的周年紀念日，酒店有悉心安排佈置及小蛋糕，感到非常開心。給我們一個很有意思的紀念日。

10

Suk Man

18 oct 2024

·

Se alojó 1 noche

Staff were amazing and thoughtful throughout our stay!

Staff were amazing and thoughtful throughout our stay!

6

Ning

11 jun 2024

·

Se alojó 1 noche

Checking in is really slow.

Checking in is really slow.

6

sin kwan

7 ene 2024

·

Se alojó 1 noche

The services is not good enough , I used a lot of time to wait check in. Actually my check in time should be 2pm, I arrived on 3:30pm but I was waiting the room checking 1 hour, then I arrived in my room is 4:30pm What wrong with your hotel problem? Horrible experience.

The services is not good enough , I used a lot of time to wait check in. Actually my check in time should be 2pm, I arrived on 3:30pm but I was waiting the room checking 1 hour, then I arrived in my room is 4:30pm What wrong with your hotel problem? Horrible experience.

10

Boon Fook

12 sept 2025

·

Se alojó 2 noches

Breakfast and all the services from the hotel was perfect

Breakfast and all the services from the hotel was perfect

10

Man Ki

20 oct 2025

·

Se alojó 1 noche

服務好 Frontdesk員工很親切漏咗野向酒店即日email聯絡

服務好 Frontdesk員工很親切漏咗野向酒店即日email聯絡

2

Long Yin

27 oct 2025

·

Se alojó 1 noche

Very bad experience m, staffs were impolite. We arrived with many luggage but the staffs pretend not seeing us. No greeting nor help, doesn’t feel like this luxury 5 stars hotel is welcoming us at all. The room is also dirty, towels were broken. Not recommend for anyone who is looking for a welcomed stay.

Very bad experience m, staffs were impolite. We arrived with many luggage but the staffs pretend not seeing us. No greeting nor help, doesn’t feel like this luxury 5 stars hotel is welcoming us at all. The room is also dirty, towels were broken. Not recommend for anyone who is looking for a welcomed stay.

10

Boris Pak Lok

19 jul 2025

·

Se alojó 1 noche

While checking in at the executive lounge, we had wonderful assistance from Charlie, who is very enthusiastic and patient in taking care of customer's needs. Furthermore, Lynn has been very helpful in taking care of our needs and welcoming. Overall this has been a great trip and led to a happy stay for us. The hotel has been kept in a good condition in general and room was wonderful. A small recommendation is to ensure bedsheet/ blanket care . Great experience overall

While checking in at the executive lounge, we had wonderful assistance from Charlie, who is very enthusiastic and patient in taking care of customer's needs. Furthermore, Lynn has been very helpful in taking care of our needs and welcoming. Overall this has been a great trip and led to a happy stay for us. The hotel has been kept in a good condition in general and room was wonderful. A small recommendation is to ensure bedsheet/ blanket care . Great experience overall

2

Oi Ling

28 ene 2024

·

Se alojó 1 noche

Check in at 5pm but told me the executive floor room that i booked has been sold out and asked me to downgrade to normal floors but still grant me executive lounge access. very disappointed about this arrangement as overbooked is not my issue and how could you ask the guest to downgrade but not upgrade instead since it’s your internal issue of the arrangement. waited at the checked counter for half an hour then give us a double bed suite. however, the double bed suite was poor in condition: 1. usb socket near the bed one was not working at all for both usb socket; 2. air con was unable to adjust and keep being 26’C even i switched to 18’C, it was too hot over the night and couldn’t sleep at all; 3. wifi in the room is poor and always unable to connect internet even i have connected to the hote wi-fi and i was almost using my own data roaming; 4. TV reception is poo also, some channels was unable to watch or not clear due to the reception issue I am the Marriott member and i would say this is the worst experience i ever hard in Marriott hotels

Check in at 5pm but told me the executive floor room that i booked has been sold out and asked me to downgrade to normal floors but still grant me executive lounge access. very disappointed about this arrangement as overbooked is not my issue and how could you ask the guest to downgrade but not upgrade instead since it’s your internal issue of the arrangement. waited at the checked counter for half an hour then give us a double bed suite. however, the double bed suite was poor in condition: 1. usb socket near the bed one was not working at all for both usb socket; 2. air con was unable to adjust and keep being 26’C even i switched to 18’C, it was too hot over the night and couldn’t sleep at all; 3. wifi in the room is poor and always unable to connect internet even i have connected to the hote wi-fi and i was almost using my own data roaming; 4. TV reception is poo also, some channels was unable to watch or not clear due to the reception issue I am the Marriott member and i would say this is the worst experience i ever hard in Marriott hotels

10

Chak Lam

9 oct 2023

·

Se alojó 1 noche

Checked in was super efficient! Very friendly front desk staff!

Checked in was super efficient! Very friendly front desk staff!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Las opiniones varían: algunos lo encuentran conveniente para el metro y el transporte, mientras que otros dicen que no está en el centro, la caminata puede ser larga y las opciones de restaurantes o tiendas cercanas son limitadas.

Reseñas de huéspedes relacionadas

8

Ya

22 jun 2025

·

Se alojó 1 noche

The location is not so close to the metro station. The others are good

The location is not so close to the metro station. The others are good

8

LAI YEE

10 jun 2024

·

Se alojó 1 noche

房間環境整潔舒適，十分寬敞！亦都在酒店泳池游了龍舟水😄 唯酒店周邊食肆不多，也沒有商場可逛。

房間環境整潔舒適，十分寬敞！亦都在酒店泳池游了龍舟水😄 唯酒店周邊食肆不多，也沒有商場可逛。

8

Hiu Kwan

2 ene 2025

·

Se alojó 1 noche

讚：整潔度滿分使用前用抹布抹洗浴缸一點污漬都沒有床舖舒適感謝酒店預先安排的週年慶祝佈置美中不足：入住房間不是圖中顯示靠窗的浴缸有點失望房間梳化旁的燈壞了電視太舊了原來附近有工程比較嘈吵大家入住前要考慮這點雖然房間已提供耳塞但實在太吵人

讚：整潔度滿分使用前用抹布抹洗浴缸一點污漬都沒有床舖舒適感謝酒店預先安排的週年慶祝佈置美中不足：入住房間不是圖中顯示靠窗的浴缸有點失望房間梳化旁的燈壞了電視太舊了原來附近有工程比較嘈吵大家入住前要考慮這點雖然房間已提供耳塞但實在太吵人

6

Michael Ban Chen

26 oct 2025

·

Se alojó 1 noche

地点不在中心，有点不太方便

地点不在中心，有点不太方便

10

Eric

2 dic 2023

·

Se alojó 1 noche

Good bathtub and clean facilities. Nice location and polite service. However, repeated noise was found during mid night from outside the room. Sound insulation of window was not adequate as traffic noise was heard at day time.

Good bathtub and clean facilities. Nice location and polite service. However, repeated noise was found during mid night from outside the room. Sound insulation of window was not adequate as traffic noise was heard at day time.

10

YUK SUET

11 abr 2023

·

Se alojó 1 noche

REALLY NICE HOTEL LOCATION IS GOOD

REALLY NICE HOTEL LOCATION IS GOOD

10

MAYBELINE

1 ene 2024

·

Se alojó 1 noche

wonderful hotel staff at JW Marriott and we absolutely enjoyed our stay. i left a note at time of booking saying that it is our honeymoon. although we only stayed for a night, hotel staff made it special for us by decorating the room and sending a cake to us. room was good size and clean, a little dim though. i believe it is conveniently located, getting deliveries was very easy as well. special thanks to Sue Su who was extremely kind and gave me a heatpack when we checked in.

wonderful hotel staff at JW Marriott and we absolutely enjoyed our stay. i left a note at time of booking saying that it is our honeymoon. although we only stayed for a night, hotel staff made it special for us by decorating the room and sending a cake to us. room was good size and clean, a little dim though. i believe it is conveniently located, getting deliveries was very easy as well. special thanks to Sue Su who was extremely kind and gave me a heatpack when we checked in.

6

Chi Shing Benjamin

15 jul 2025

·

Se alojó 1 noche

A lot of construction work around the hotel

A lot of construction work around the hotel

8

Gary

3 ago 2023

·

Room is clean and spacious. Location is good as it is near to the MTR. The only thing is that if you are taking line 11 then be prepared for a long walk inside the MTR station. Other than that it is only one station away from the high speed train station so quite convenient. The overall experience is good except the very last day when my mood got spoiled by a very rude staff in the hotel men’s room! The manager who handled my complain worked professionally so that made my overall experience better.

Room is clean and spacious. Location is good as it is near to the MTR. The only thing is that if you are taking line 11 then be prepared for a long walk inside the MTR station. Other than that it is only one station away from the high speed train station so quite convenient. The overall experience is good except the very last day when my mood got spoiled by a very rude staff in the hotel men’s room! The manager who handled my complain worked professionally so that made my overall experience better.

10

Cheol Soo

13 dic 2023

·

Se alojó 3 noches

Will be back again Before I go on with my review, I want to specially say my thanks to: 1) Alisa cui in the Reception, 2) Cindy in the reception for letting me experience a 1st class Hospitality. Stayed three nights at the JW Marriott Shenzhen. Excellent Titanium membership recognition, being upgraded to their corner suite(best available room). Nice food spread at the executive lounge. Located in Futian CBD, the hotel is only a 5-minutes' walk from the metro and with easy access to many local amenities. The rooms are a bit tired but well kept, making us feel that rooms are well-appointed and designed in a humanistic way. All in all, the hotel is a delight in Shenzhen, Would definitely stay here again.

Will be back again Before I go on with my review, I want to specially say my thanks to: 1) Alisa cui in the Reception, 2) Cindy in the reception for letting me experience a 1st class Hospitality. Stayed three nights at the JW Marriott Shenzhen. Excellent Titanium membership recognition, being upgraded to their corner suite(best available room). Nice food spread at the executive lounge. Located in Futian CBD, the hotel is only a 5-minutes' walk from the metro and with easy access to many local amenities. The rooms are a bit tired but well kept, making us feel that rooms are well-appointed and designed in a humanistic way. All in all, the hotel is a delight in Shenzhen, Would definitely stay here again.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno recibe elogios frecuentes por su calidad y variedad, aunque algunos lo describen como promedio o señalan un café de baja calidad. En general, las opiniones sobre la comida son positivas.

Reseñas de huéspedes relacionadas

6

Rich Mond

27 dic 2025

·

Se alojó 1 noche

I'll be honest, the room food service is in complete, and already cold. Not to good. We also did massage, but it feels like not massaging. not really good. Even if they upgraded us but i think same room that i booked. anyway thanks for the cake.

I'll be honest, the room food service is in complete, and already cold. Not to good. We also did massage, but it feels like not massaging. not really good. Even if they upgraded us but i think same room that i booked. anyway thanks for the cake.

6

TSZ YING

28 jul 2025

·

Se alojó 2 noches

設施太舊，整體潔淨度就70分，room service 送來的咖啡超難喝，電視只能看頻道電影都沒有；但打掃的阿姨服務和態度都很好，早餐自助餐的食物也很一般；房間內的電話很難用也經常沒人接電話要等很久

設施太舊，整體潔淨度就70分，room service 送來的咖啡超難喝，電視只能看頻道電影都沒有；但打掃的阿姨服務和態度都很好，早餐自助餐的食物也很一般；房間內的電話很難用也經常沒人接電話要等很久

10

Wai Ching

12 ene 2025

·

Se alojó 1 noche

很舒適，而且房間清潔，早餐很好，不過中式點心太少，有點失望！不過下次可以再來！

很舒適，而且房間清潔，早餐很好，不過中式點心太少，有點失望！不過下次可以再來！

10

Esther

10 sept 2023

·

Se alojó 1 noche

very good food and accommodation

very good food and accommodation

10

Boon Fook

12 sept 2025

·

Se alojó 2 noches

Breakfast and all the services from the hotel was perfect

Breakfast and all the services from the hotel was perfect

10

Anna

6 abr 2025

·

Se alojó 2 noches

Rooms were spacious, well-designed and clean. Staff were friendly and helpful even though we couldn’t speak Chinese. Breakfast was great, lots of different options even for vegetarians. Unfortunately the hotel does not have good sustainability. They offer plastic bottles in the room and there is no water fountain in the gym - again only plastic water bottles.

Rooms were spacious, well-designed and clean. Staff were friendly and helpful even though we couldn’t speak Chinese. Breakfast was great, lots of different options even for vegetarians. Unfortunately the hotel does not have good sustainability. They offer plastic bottles in the room and there is no water fountain in the gym - again only plastic water bottles.

10

JAEKYUM

3 oct 2023

·

Se alojó 1 noche

남산이 가까운 위치라 이동이 편리하고 조식이 리츠칼튼 and 포시즌스 보다 한국인 취향 가격도 저렴 5성이나 4성대급 가성비 심천1등

남산이 가까운 위치라 이동이 편리하고 조식이 리츠칼튼 and 포시즌스 보다 한국인 취향 가격도 저렴 5성이나 4성대급 가성비 심천1등

10

Cheol Soo

13 dic 2023

·

Se alojó 3 noches

Will be back again Before I go on with my review, I want to specially say my thanks to: 1) Alisa cui in the Reception, 2) Cindy in the reception for letting me experience a 1st class Hospitality. Stayed three nights at the JW Marriott Shenzhen. Excellent Titanium membership recognition, being upgraded to their corner suite(best available room). Nice food spread at the executive lounge. Located in Futian CBD, the hotel is only a 5-minutes' walk from the metro and with easy access to many local amenities. The rooms are a bit tired but well kept, making us feel that rooms are well-appointed and designed in a humanistic way. All in all, the hotel is a delight in Shenzhen, Would definitely stay here again.

Will be back again Before I go on with my review, I want to specially say my thanks to: 1) Alisa cui in the Reception, 2) Cindy in the reception for letting me experience a 1st class Hospitality. Stayed three nights at the JW Marriott Shenzhen. Excellent Titanium membership recognition, being upgraded to their corner suite(best available room). Nice food spread at the executive lounge. Located in Futian CBD, the hotel is only a 5-minutes' walk from the metro and with easy access to many local amenities. The rooms are a bit tired but well kept, making us feel that rooms are well-appointed and designed in a humanistic way. All in all, the hotel is a delight in Shenzhen, Would definitely stay here again.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

10

INAKI

27 abr 2026

·

Se alojó 1 noche

habitacion sumamente grande. sin duda volveremos

habitacion sumamente grande. sin duda volveremos

10

Jason

hace 3 semanas

·

Se alojó 2 noches

Very nice hotel with a very large and clean.

Very nice hotel with a very large and clean.

6

WEI-NIN

18 sept 2026

·

Se alojó 2 noches

與我認知的萬豪有落差 9/16 遇到給了房卡上樓完全沒有整理的情況（18樓房間）當下非常掃興，只好交代前台先處理我先與友人出去吃飯，最後回來前台沒有交接好處理了久（不開心沒有交接好）後來給了14樓房間。不說了以上。

與我認知的萬豪有落差 9/16 遇到給了房卡上樓完全沒有整理的情況（18樓房間）當下非常掃興，只好交代前台先處理我先與友人出去吃飯，最後回來前台沒有交接好處理了久（不開心沒有交接好）後來給了14樓房間。不說了以上。

10

HEESUNG

8 ago 2026

·

Se alojó 2 noches

전반적으로 만족스러운 숙소였습니다. 모두 친절했습니다.

전반적으로 만족스러운 숙소였습니다. 모두 친절했습니다.

6

Luna

28 jul 2026

·

Se alojó 1 noche

So far so good

So far so good

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 15:00 a 06:00

Antes de la(s) 12:00

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

¿Tienes una pregunta?

Las respuestas instantáneas de IA se basan en la información del hotel.

Precios para las próximas fechas

noviembre 2026

DO	LU	MA	MI	JU	VI	SA
1	2	3	4	5	6	7
8 $165	9 $178	10 $214	11 $241	12 $241	13 $208	14 $208
15	16	17	18	19	20 $223	21 $223
22 $193	23 $208	24 $238	25 $238	26 $241	27 $211	28 $208
29 $196	30 $193

diciembre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.

El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.

El check in debe realizarlo alguien que tenga al menos 18 años.

Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
Transacciones sin efectivo disponibles
Entre los elementos de seguridad de este alojamiento, se incluyen extintor y cierre de seguridad.
Este alojamiento no proporciona artículos personales desechables, como peines, esponjas vegetales, maquinillas de afeitar, limas de uñas o guantes para abrillantar el calzado
Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.

Este alojamiento no ofrece artículos personales desechables, como peines, esponjas, maquinillas de afeitar, limas de uñas y abrillantadores de zapatos.

La piscina de temporada abre desde el 01 de abril hasta el 30 de noviembre.
Piscina disponible de 07:00 a 22:00.
Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
Este alojamiento no acepta mascotas ni perros guía.
Es posible pagar todas las transacciones sin dinero en efectivo y los huéspedes pueden entrar en las habitaciones mediante un dispositivo móvil.
Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).

Desayuno tipo bufé: 198 CNY por adulto y 118 CNY por menor (precio aproximado)
El registro de salida tardía tiene un coste adicional.
Cama adicional: 350.0 CNY por noche

La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.