Hawthorn by Wyndham Dallas Love Field Airport

Great location and reasonable price

They could do a better breakfast. Waffles and cereal all carbs. Fruit 1 day was banana's on the last day of our stay it was apples. On our last day 1 coffee pot was cold the other was hot and of course we chose the cold one first. Toast ? It was there but no eggs and mini blueberry muffins. Very small Danon yogurt cups.

Check in was horrible. I got there and the staff, "Jay" was giving another man trying to check in a difficult time. He refused to allow me to check in cause my name that I go by "Jay" wasn't the same name on my license. Never had an issue with this before. Refused to contact a supervisor when I asked since over the past 25 years of using Hotels.com, I've never had this issue. Figured out how to change name and checked in. He was rude and unprofessional. The room was OK. The ac had a weird smell when used, but I wasn't in the room except to sleep. Got up early in the morning and there was a HUGE cockroach on the wall chilling. I notified front desk but didn't get back to the hotel until 11 that night. Went through my room to make sure there weren't any roaches in my bag. My bag is still inside a garbage bag on the deck until I can go through and make sure no roaches are in it. I would not stay here again which sucks as this is a nice mid point for when I'm traveling in Texas which is 8-15 times a year.

Breakfast left a lot to be desired. Minimal and coffee was awful. Room was clean and comfortable. Security guard was overly aggressive with my 52 year old son going to car to get luggage. After showing guard room key he was not satisfied, they went to lobby to verify, clerk verified and still guard tried to block him from leaving lobby. Police were called, report filled. Not a great 1st night at hotel.

elevator did noy