Elegant Lux Hotel

Name: Elegant Lux Hotel
Address: 3 Polezhan St., Bansko, Bulgaria, Bansko, Blagoevgrad Province, BG
Price range: $61–$92 per night
Rating: 8.5

From

$68

/ night

Select dates to see prices and availability

From

$68

/ night

About this property

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Skiers will be in heaven, but there are recreational options available for non-skiers as well, including a health club and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). You'll be on the slopes in no time with the complimentary ski shuttle.

Business amenities

Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining

Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Rooms

Make yourself at home in one of the 47 individually furnished guestrooms, featuring kitchens with refrigerators and stovetops. LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.

Location

When you stay at Hotel Elegant Lux in Bansko, you'll be in a national park, within a 10-minute walk of Bansko Ski Resort and Vihren. This family-friendly hotel is 0.4 mi (0.6 km) from Bansko Gondola Lift and 0.8 mi (1.3 km) from Velyanov’s House.

What's nearby

Bansko Ski Resort(0.3 miles)
Vihren(0.4 miles)
Bansko Gondola Lift(0.4 miles)
Museum of Otets Paisii Hilendarski(0.7 miles)
Paisii Hilendarski Historical Center(0.8 miles)
House Museum of Neofit Rilski(0.8 miles)
Sveta Troitsa Church(0.8 miles)
Bansko Permanent Icon Exhibition(0.9 miles)
Velyanov’s House(0.9 miles)
House Museum of Nikola Vaptsarov(1 miles)
Holy Trinity Church(1 miles)
Chapel of the Holy Virgin(1 miles)
Akademika(3.9 miles)
Banderitsa Meadow - Mezhdinna(4.3 miles)
Mezhdinna Todorka(5.2 miles)
The preferred airport for Hotel Elegant Lux is Sofia Airport (SOF)(112.5 miles)

Parking
Airport shuttle
Restaurant
Swimming pool
Business Center
Room Service

Show all

Location

3 Polezhan St., Bansko, Bulgaria

Bansko Ski Resort (0.3 miles)

Vihren (0.4 miles)

Bansko Gondola Lift (0.4 miles)

Museum of Otets Paisii Hilendarski (0.7 miles)

Paisii Hilendarski Historical Center (0.8 miles)

House Museum of Neofit Rilski (0.8 miles)

More location info

Room options

Deluxe Apartment, 2 Bedrooms, Balcony

Room details

1 Queen Bed

2 Twin Beds

1 Twin Bed

, and

1 Sofa Bed

Sleeps 6

1292 ft²

Balcony

Separate Dining Area

Heating

Wi-Fi (Free)

Kitchen

Fireplace

Deluxe Studio

Room details

1 Full Bed

and

1 Sofa Bed

2 Twin Beds

and

1 Sofa Bed

Sleeps 3

484 ft²

Heating

Wi-Fi (Free)

Kitchen

Deluxe Apartment, 1 Bedroom

Room details

1 Queen Bed

1 Twin Bed

, and

1 Sofa Bed

Sleeps 4

700 ft²

Balcony

Separate Dining Area

Heating

Wi-Fi (Free)

Kitchen

Fireplace

Guest reviews of Elegant Lux Hotel

8.5

Very good

Based on 237 verified reviews

Facilities

8.3

Cleanliness

7.5

Rooms

8.5

Service

8.6

Location

8.3

Dining

6.7

Who stays here?

Couple

26%

Family

34%

Group

39%

Constanta

Jul 12, 2026

Stayed 2 nights

From the moment we arrived, our experience was highly disappointing. The hotel is situated in an unpaved area with rough gravel roads, surrounded by an overgrown vacant lot. Upon arrival, there were no English-speaking staff members available at the front desk. Instead, we were greeted by a maintenance worker who appeared to handle multiple roles. While he was exceptionally polite, helpful, and welcoming, he spoke only Bulgarian, which made communication difficult.When we were escorted to our suite, we found that it did not match our reservation. The accommodation was in poor condition, outdated, and dusty. We requested a room change and spoke over the phone with an English-speaking manager. I explained that the room provided did not reflect our booking or the online gallery. Although she initially claimed we had reserved a standard suite rather than a deluxe, our booking confirmation clearly proved otherwise.We were eventually upgraded to a 'deluxe' suite that resembled the website photos. However, the cleanliness was unacceptable. The linens were significantly worn out, the towels did not meet proper hygiene standards, the room was only partially renovated, and the walls were stained.Given the poor location, lack of cleanliness, and management discrepancies, I cannot recommend this hotel.

Anna

Mar 17, 2026

Stayed 2 nights

friendly and helpful staff, good location

Regan

Jan 1, 2026

Stayed 1 night

Lovely place and such friendly staff highly recommended.

Desrae

Mar 25, 2025

Stayed 6 nights

I loved the easy access to the jacuzzi and steam rooms and had a wonderful massage.

Hjalmar

Mar 19, 2025

Stayed 7 nights

Well worth the money. Nice with a spa after a long day on the slopes. Very friendly and service-minded staff and a good breakfast-buffé to start the day.

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

Check-in from 14:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Elegant Lux Hotel

Is parking available at the property?

Yes, free self-parking is available on-site.

Is breakfast offered at the hotel?

Yes, breakfast is available, and guests can enjoy breakfast in the room. Specific details about the type and cost are not provided.

Does the property allow pets?

Yes, pets are allowed in specific rooms only, with a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 14:00 and check-out is at 12:00. Late check-out is available for a fee of EUR 50, subject to availability.

Are airport shuttle services available?

Yes, airport shuttle services are available for a fee of EUR 100.00 per vehicle (one-way). Guests must contact the property 48 hours prior to arrival to arrange the transfer.

What accessibility features does the hotel offer?

The property offers limited wheelchair accessibility, including step-free entrances and some wheelchair-accessible facilities.

What is the location of the hotel in relation to key landmarks?

The hotel is located within a 10-minute walk of Bansko Ski Resort and Vihren, approximately 0.4 miles from Bansko Gondola Lift and SkiBansko by Traventuria. It is situated in a national park.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool and an outdoor heated pool, with access available from 9 AM to 9 PM.

What are the hotel's policies for guests staying with children?

Children 6 years old or younger stay free when occupying the parent or guardian's room, using existing bedding.

Does the hotel offer extra beds or cribs?

The property has connecting/adjoining rooms, which are subject to availability and can be requested. Specific information about extra beds or cribs is not provided.

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Prices for upcoming dates

September 2026

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $64	21 $63	22 $63	23 $61	24 $66	25 $63	26 $64
27 $62	28 $69	29 $63	30 $66

October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in must be done by someone who is at least 18 years old.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Pool access available from 9 AM to 9 PM.
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Airport shuttle fee: EUR 100.00 per vehicle (one-way)
Pet fee: EUR 10 per pet, per day
Service animals are exempt from fees
Late check-out fee: EUR 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Su	Mo	Tu	We	Th	Fr	Sa
				1 $92	2	3 $88
4 $88	5 $88	6 $88	7 $88	8 $92	9	10 $88
11 $88	12 $88	13 $88	14 $88	15 $88	16 $88	17 $88
18 $88	19	20 $91	21 $91	22 $88	23 $92	24 $91
25 $92	26 $92	27 $92	28 $92	29 $92	30 $92	31 $92