Elegant Lux Hotel
From
68 $US
/nuit
Sélectionnez les dates pour voir les prix et les disponibilités
From
68 $US
/nuit
À propos de cet établissement
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. Les skieurs seront au paradis en séjournant dans cet hébergement et tous ceu...
Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Service en chambre
Emplacement
3 Polezhan St., Bansko, Bulgarie
Station de ski de Bansko (0.3 miles)
Vihren (0.4 miles)
Télécabine de Bansko (0.4 miles)
Musée d'Otets Paisii Hilendarski (0.7 miles)
Centre Historique Paisii Hilendarski (0.8 miles)
Maison-Musée de Neofit Rilski (0.8 miles)
Options de chambre
14
Appartement Deluxe, 2 chambres, balcon
Détails de la chambre
1 Grand Lit Double
, 2 Lits Simples
, 1 Lit Simple
et 1 Canapé-Lit
Couchages 6
1292 ft²
BalconSalle à manger séparéeChauffageWi-Fi (gratuit)CuisineCheminée
11
Studio Deluxe
Détails de la chambre
1 Lit Double
et 1 Canapé-Lit
2 Lits Simples
et 1 Canapé-Lit
Couchages 3
484 ft²
ChauffageWi-Fi (gratuit)Cuisine
13
Appartement Deluxe, 1 chambre
Détails de la chambre
1 Grand Lit Double
, 1 Lit Simple
et 1 Canapé-Lit
Couchages 4
700 ft²
BalconSalle à manger séparéeChauffageWi-Fi (gratuit)CuisineCheminée
Avis des voyageurs sur Elegant Lux Hotel
8.5
Très bien
Basé sur 237 avis vérifiés
Équipements
8.3
Propreté
7.5
Chambres
8.5
Service
8.6
Emplacement
8.3
Repas
6.7
Qui séjourne ici ?
4
Constanta
12 juil. 2026
·
A séjourné 2 nuits
From the moment we arrived, our experience was highly disappointing. The hotel is situated in an unpaved area with rough gravel roads, surrounded by an overgrown vacant lot. Upon arrival, there were no English-speaking staff members available at the front desk. Instead, we were greeted by a maintenance worker who appeared to handle multiple roles. While he was exceptionally polite, helpful, and welcoming, he spoke only Bulgarian, which made communication difficult.When we were escorted to our suite, we found that it did not match our reservation. The accommodation was in poor condition, outdated, and dusty. We requested a room change and spoke over the phone with an English-speaking manager. I explained that the room provided did not reflect our booking or the online gallery. Although she initially claimed we had reserved a standard suite rather than a deluxe, our booking confirmation clearly proved otherwise.We were eventually upgraded to a 'deluxe' suite that resembled the website photos. However, the cleanliness was unacceptable. The linens were significantly worn out, the towels did not meet proper hygiene standards, the room was only partially renovated, and the walls were stained.Given the poor location, lack of cleanliness, and management discrepancies, I cannot recommend this hotel.
From the moment we arrived, our experience was highly disappointing. The hotel is situated in an unpaved area with rough gravel roads, surrounded by an overgrown vacant lot. Upon arrival, there were no English-speaking staff members available at the front desk. Instead, we were greeted by a maintenance worker who appeared to handle multiple roles. While he was exceptionally polite, helpful, and welcoming, he spoke only Bulgarian, which made communication difficult.When we were escorted to our suite, we found that it did not match our reservation. The accommodation was in poor condition, outdated, and dusty. We requested a room change and spoke over the phone with an English-speaking manager. I explained that the room provided did not reflect our booking or the online gallery. Although she initially claimed we had reserved a standard suite rather than a deluxe, our booking confirmation clearly proved otherwise.We were eventually upgraded to a 'deluxe' suite that resembled the website photos. However, the cleanliness was unacceptable. The linens were significantly worn out, the towels did not meet proper hygiene standards, the room was only partially renovated, and the walls were stained.Given the poor location, lack of cleanliness, and management discrepancies, I cannot recommend this hotel.
10
Anna
17 mars 2026
·
A séjourné 2 nuits
friendly and helpful staff, good location
friendly and helpful staff, good location
10
Regan
1 janv. 2026
·
A séjourné 1 nuit
Lovely place and such friendly staff highly recommended.
Lovely place and such friendly staff highly recommended.
8
Desrae
25 mars 2025
·
A séjourné 6 nuits
I loved the easy access to the jacuzzi and steam rooms and had a wonderful massage.
I loved the easy access to the jacuzzi and steam rooms and had a wonderful massage.
10
Hjalmar
19 mars 2025
·
A séjourné 7 nuits
Well worth the money. Nice with a spa after a long day on the slopes. Very friendly and service-minded staff and a good breakfast-buffé to start the day.
Well worth the money. Nice with a spa after a long day on the slopes. Very friendly and service-minded staff and a good breakfast-buffé to start the day.
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