HG Tenerife Sur
US$112
/ night
Avg. for September
Prices for HG Tenerife Sur
Select dates to see prices and availability
US$112
/ night
Avg. for September
Monthly average prices
Nightly prices at HG Tenerife Sur average US$105 in the cheapest month (October) and US$201 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$170 |
| February | US$183 |
| May | US$162 |
| June | US$123 |
| July | US$201 |
| August | US$150 |
| September | US$112 |
| October | US$105 |
| November | US$140 |
| December | US$133 |
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Sept · US$112
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Most expensive: July (~US$201)
Cheapest: October (~US$105)
About this property
Dip into one of the 2 outdoor pools or enjoy other recreational amenities including a sauna and a fitness center. Additional amenities at this aparthotel include wireless internet access (surcharge), concierge services, and shopping on site...
Amenities
Dip into one of the 2 outdoor pools or enjoy other recreational amenities including a sauna and a fitness center. Additional amenities at this aparthotel include wireless internet access (surcharge), concierge services, and shopping on site.
Business amenities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Arona? This aparthotel has 1076 square feet (100 square meters) of space consisting of a conference center and a meeting room.
Dining
You can enjoy a meal at Las Flores serving the guests of Apartamentos HG Tenerife Sur, or stop in at the snack bar/deli. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available for a fee.
Rooms
Make yourself at home in one of the 189 guestrooms, featuring kitchenettes with refrigerators and stovetops. Rooms have private furnished balconies. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as desks and coffee/tea makers.
Location
With a stay at Apartamentos HG Tenerife Sur, you'll be centrally located in Arona, within a 5-minute drive of Siam Park and Playa de las Américas. This family-friendly aparthotel is 3.8 mi (6.2 km) from Fañabé Beach and 0.8 mi (1.3 km) from Las Vistas Beach.
What's nearby
Playa De Los Tarajales(0.5 Miles)
Las Vistas Beach(0.8 Miles)
Chayofita Hill(0.9 Miles)
Golf Las Americas(1.3 Miles)
El Camison Beach(1.4 Miles)
Central Park of Arona(1.4 Miles)
Estadio Antonio Domínguez Alfonso(1.4 Miles)
Arona Pyramid(1.4 Miles)
Playa de las Américas(1.8 Miles)
Playa del Búnker(1.9 Miles)
Veronicas Strip(1.9 Miles)
Siam Mall(1.9 Miles)
Troya Beach(2 Miles)
Magma Art and Congress Centre(2.1 Miles)
Torviscas Beach(2.2 Miles)
Tenerife South Airport (TFS)(10.5 Miles)
La Gomera (GMZ)(47.8 Miles)
Santa Cruz de Tenerife (TFN-Tenerife North)(49.4 Miles)
Restaurant
Swimming pool
Non-smoking rooms
Tour desk
Banquet facilities
Currency exchange
Location
Avenida Amsterdam, 7, Los Cristianos, Canary Islands, Spain
Playa De Los Tarajales (0.5 Miles)
Las Vistas Beach (0.8 Miles)
Chayofita Hill (0.9 Miles)
Golf Las Americas (1.3 Miles)
El Camison Beach (1.4 Miles)
Central Park of Arona (1.4 Miles)
Room options
10
Double Room Single Use, 1 Twin Bed
Room details
1 Single Bed
323 ft²
BalconyKitchenetteSeparate Living RoomRefrigerator
10
Standard Studio, 1 Bedroom
Room details
2 Single Beds
Sleeps 2
323 ft²
BalconyKitchenetteSeparate Living RoomRefrigerator
11
Standard Apartment (Balcony Terrace)
Room details
1 Sofa Bed
2 Single Beds
Sleeps 3
484 ft²
BalconyKitchenetteSeparate Living RoomRefrigerator
Guest reviews of HG Tenerife Sur
7.9
Good
Based on 782 verified reviews
Who stays here?
Business
1%
Couple
51%
Family
35%
Group
10%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
At HG Tenerife Sur, reviewers highlight friendly, helpful staff and generally clean apartments in a convenient, walkable location, but also note dated rooms without air conditioning, recurring sunbed shortages by the pool, patchy Wi-Fi, and occasional noise from nearby activity.
Read moreWas this helpful?
What guests think
At HG Tenerife Sur, reviewers highlight friendly, helpful staff and generally clean apartments in a convenient, walkable location, but also note dated rooms without air conditioning, recurring sunbed shortages by the pool, patchy Wi-Fi, and occasional noise from nearby activity.
Some reviews mention evening live music and an adequate on-site breakfast and restaurant. Expect a straightforward self-catering base with apartment-style convenience.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Heated outdoor pool and on-site bar/restaurant are appreciated, though repeated reports cite sunbed shortages and early reserving of loungers; enforcement of the no-reservation rule seems inconsistent.
Related guest reviews
8
Therese
3 Jan 2024
·
Stayed 2 nights
För få kontakter att ladda. Wifi fungerade men för låg hastighet bara ca1 Mb. Lägenhet i 2 rum och stor nog. Går att promenera knappt 15 minuter till Los Cristianos strand. Hade ganska stor pool som var hyggligt uppvärmd även grannhotellet hade pool. Tyvärr inen serverong vid pool.
För få kontakter att ladda. Wifi fungerade men för låg hastighet bara ca1 Mb. Lägenhet i 2 rum och stor nog. Går att promenera knappt 15 minuter till Los Cristianos strand. Hade ganska stor pool som var hyggligt uppvärmd även grannhotellet hade pool. Tyvärr inen serverong vid pool.
8
Sonia
17 Jul 2022
·
Stayed 13 nights
Struttura e piscina grande e pulita, appartamenti puliti con tutti i comfort basic senza molte pretese,pulizia generale e cambio asciugamani tutti giorni.musica live tutte le sere a circa 20 Min a piedi dalla spiaggia. Minimarket sia dentro la struttura che fuori ,bar e ristoranti interni.consiglio la struttura.
Struttura e piscina grande e pulita, appartamenti puliti con tutti i comfort basic senza molte pretese,pulizia generale e cambio asciugamani tutti giorni.musica live tutte le sere a circa 20 Min a piedi dalla spiaggia. Minimarket sia dentro la struttura che fuori ,bar e ristoranti interni.consiglio la struttura.
10
Vicki
18 Dec 2025
·
Stayed 5 nights
The staff at reception lovely and the cleaners every where i always said hello and pool bar man friendly life gaurd nice to cant fault it lovely stay 😊
The staff at reception lovely and the cleaners every where i always said hello and pool bar man friendly life gaurd nice to cant fault it lovely stay 😊
8
Joanne
1 Oct 2022
·
Stayed 7 nights
Great position just set back from town Good food shops nearby Restaurant on-site good Lovely pool Daily maid service Staff friendly and helpful
Great position just set back from town Good food shops nearby Restaurant on-site good Lovely pool Daily maid service Staff friendly and helpful
6
Maggie
24 Jun 2025
·
Stayed 5 nights
Booked for 5 days. Stayed in a studio apartment. Accommodation was clean. Bottle of water in fridge for arrival which was a nice touch. Close to eating areas and about 15 mins to beach. Our major issue was sunbeds at the pool. Too many apartments and no where near enough sunbeds or the space to put them. Asked lifeguard who kindly offered to get white plastic chairs for us. Asked lady at reception and was basically told (without looking up from her computer screen) not enough beds and better luck tomorrow getting one! We left after 2 days as relaxing by the pool is a big part of a holiday for us. We had asked for an upper floor apartment with a view. We got a lovely view of the swimming pool of a privately owned complex with a beautiful pool area with no one using it. At least we had a laugh about it!
Booked for 5 days. Stayed in a studio apartment. Accommodation was clean. Bottle of water in fridge for arrival which was a nice touch. Close to eating areas and about 15 mins to beach. Our major issue was sunbeds at the pool. Too many apartments and no where near enough sunbeds or the space to put them. Asked lifeguard who kindly offered to get white plastic chairs for us. Asked lady at reception and was basically told (without looking up from her computer screen) not enough beds and better luck tomorrow getting one! We left after 2 days as relaxing by the pool is a big part of a holiday for us. We had asked for an upper floor apartment with a view. We got a lovely view of the swimming pool of a privately owned complex with a beautiful pool area with no one using it. At least we had a laugh about it!
10
Simon
28 Sept 2024
·
Stayed 7 nights
Nice apartments lovely pool area which gets sun all day.the staff are very friendly and helpful.the area surrounding these apartments are filled with great bars and restaurants.
Nice apartments lovely pool area which gets sun all day.the staff are very friendly and helpful.the area surrounding these apartments are filled with great bars and restaurants.
4
Hannah
28 Apr 2024
·
Stayed 6 nights
Property is tired and needs renovation. Kitchen amenities extremely basic and nothing provided to clean with. Pictures definitely look nicer than what you actually get. Pool is almost impossible to use as there are too many rooms for the size of the pool / sunbeds provided and despite signs, people reserve towels and staff do not monitor this, all sunbeds taken with an empty pool by 8am. Pool does not have a pool bar in the middle as shown on photos. They were also renovating directly under our room from 7:30am-4pm every day and there was no warning of this. Overall- good area / close to everything in walking distance for Los Cristianos, but would not recommend as properties of a similar price seem a lot nicer.
Property is tired and needs renovation. Kitchen amenities extremely basic and nothing provided to clean with. Pictures definitely look nicer than what you actually get. Pool is almost impossible to use as there are too many rooms for the size of the pool / sunbeds provided and despite signs, people reserve towels and staff do not monitor this, all sunbeds taken with an empty pool by 8am. Pool does not have a pool bar in the middle as shown on photos. They were also renovating directly under our room from 7:30am-4pm every day and there was no warning of this. Overall- good area / close to everything in walking distance for Los Cristianos, but would not recommend as properties of a similar price seem a lot nicer.
8
Emily
1 May 2024
·
Stayed 5 nights
Big pool area with lots of sun beds
Big pool area with lots of sun beds
4
Gracie Rhiann
21 Sept 2024
·
Stayed 3 nights
Expedia are mis-selling this properly. It no longer looks anything like the pictures advertised and there is no information on the listing advising of the huge construction site right behind the hotel causing a lot of noise. This was our 2nd stay here and it will certainly be the last. If you want a good night's sleep, do not stay here. Every night we were kept awake by noises within the hotel. If anyone around you has their Aircon on, you're kept up with a constant whirring/washing machine type noise. I had ear plugs in and could still hear it. The hallway lights outside the room buzz and the fridge also buzzes very loudly. Far from a peaceful stay. One night a pipe on the grounds was letting off an awful beeping noise. We even considered checking out early due to lack of sleep but due to only staying 3 nights, and the cost of going elsewhere we stayed and put up with it as Expedia couldn't guarantee a refund if we left. The sunbed and pool situation is ridiculous. All beds are reserved by the crack of dawn so unless you want to wake up at 5am on holiday, you won't get a bed. Hotel has signs up saying you can't reserve but they don't enforce this. The lifeguard packs all sunbeds away at 17:30, which for a holiday hotel is ridiculous when they sun is still shining way beyond that. They start packing up around you, so youre made to feel like you need to leave and can't use the pool beyond that time. They'll start jet washing the sides down around you too.
Expedia are mis-selling this properly. It no longer looks anything like the pictures advertised and there is no information on the listing advising of the huge construction site right behind the hotel causing a lot of noise. This was our 2nd stay here and it will certainly be the last. If you want a good night's sleep, do not stay here. Every night we were kept awake by noises within the hotel. If anyone around you has their Aircon on, you're kept up with a constant whirring/washing machine type noise. I had ear plugs in and could still hear it. The hallway lights outside the room buzz and the fridge also buzzes very loudly. Far from a peaceful stay. One night a pipe on the grounds was letting off an awful beeping noise. We even considered checking out early due to lack of sleep but due to only staying 3 nights, and the cost of going elsewhere we stayed and put up with it as Expedia couldn't guarantee a refund if we left. The sunbed and pool situation is ridiculous. All beds are reserved by the crack of dawn so unless you want to wake up at 5am on holiday, you won't get a bed. Hotel has signs up saying you can't reserve but they don't enforce this. The lifeguard packs all sunbeds away at 17:30, which for a holiday hotel is ridiculous when they sun is still shining way beyond that. They start packing up around you, so youre made to feel like you need to leave and can't use the pool beyond that time. They'll start jet washing the sides down around you too.
8
Daniel
13 Feb 2025
·
Stayed 2 nights
Very good and spacious aparthotel with heated swimming pool. Adequate buffet breakfast. Decent restaurant onsite, and several restaurants within a short walk. Don't confuse it with HG's other apartment complex over the road. In spite of instructions not to do so, many guests left towels on the sunloungers all day. But we always managed to find a couple of free ones. If we came again we would ask for a room a bit further from the bar, as the music didn't finish until 11pm.
Very good and spacious aparthotel with heated swimming pool. Adequate buffet breakfast. Decent restaurant onsite, and several restaurants within a short walk. Don't confuse it with HG's other apartment complex over the road. In spite of instructions not to do so, many guests left towels on the sunloungers all day. But we always managed to find a couple of free ones. If we came again we would ask for a room a bit further from the bar, as the music didn't finish until 11pm.
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AI-generated summary based on recent guest reviews
Cleanliness
Apartments and common areas are generally clean with regular housekeeping; a few guests noted lapses or limited linen changes.
Related guest reviews
8
David
20 Nov 2023
·
Stayed 3 nights
Tidy apartment beds were comfy. Nice balcony view out to the pool area. Staff were nice and friendly my only complaint was our check in was slightly delayed. Overall a decent stay would use again.
Tidy apartment beds were comfy. Nice balcony view out to the pool area. Staff were nice and friendly my only complaint was our check in was slightly delayed. Overall a decent stay would use again.
8
Henrik
10 Sept 2023
·
Stayed 14 nights
Opholdet var fint, men kunne godt tænke mig lidt mere rengøring og skift af sengetøj. I de 14 dage vi var på hotellet blev der ikke skiftet sengetøj, det er måske lidt et problem når man er på badeferie. Hvis man vil have en solvogn må man tidligt og og ned med håndklæder. Ellers var opholdet fint
Opholdet var fint, men kunne godt tænke mig lidt mere rengøring og skift af sengetøj. I de 14 dage vi var på hotellet blev der ikke skiftet sengetøj, det er måske lidt et problem når man er på badeferie. Hvis man vil have en solvogn må man tidligt og og ned med håndklæder. Ellers var opholdet fint
8
ross
8 Oct 2025
·
Stayed 4 nights
Clean apartments
Clean apartments
8
Ian
13 May 2023
·
Stayed 7 nights
Quite clean and generally condition of the hotel
Quite clean and generally condition of the hotel
2
ECHEDEY JESUS
9 Jul 2023
·
Stayed 2 nights
La habitación no reunía las condiciones para alojar a 3 pax. Sucia a la entrada y habiendo salido del apartamento por la mañana, encontramos la puerta del mismo totalmente abierta a las 21:00 sin nadie en el interior. Totalmente incomprensible!!!
La habitación no reunía las condiciones para alojar a 3 pax. Sucia a la entrada y habiendo salido del apartamento por la mañana, encontramos la puerta del mismo totalmente abierta a las 21:00 sin nadie en el interior. Totalmente incomprensible!!!
10
Ruby
24 May 2025
·
Stayed 7 nights
Great location, lovely and clean apartments cleaned every day.
Great location, lovely and clean apartments cleaned every day.
10
Andrea
17 Jan 2025
·
Stayed 8 nights
Had a lovely return stay. Studio really clean and modern, cleaned every day regular towel change - If you like a pool it seems pleasant although people seem to be waiting at 9am for them to be unlocked. Good area everything in walking distance
Had a lovely return stay. Studio really clean and modern, cleaned every day regular towel change - If you like a pool it seems pleasant although people seem to be waiting at 9am for them to be unlocked. Good area everything in walking distance
10
William
20 Jun 2022
·
Stayed 7 nights
Clean, comfortable and friendly staff
Clean, comfortable and friendly staff
6
Maggie
24 Jun 2025
·
Stayed 5 nights
Booked for 5 days. Stayed in a studio apartment. Accommodation was clean. Bottle of water in fridge for arrival which was a nice touch. Close to eating areas and about 15 mins to beach. Our major issue was sunbeds at the pool. Too many apartments and no where near enough sunbeds or the space to put them. Asked lifeguard who kindly offered to get white plastic chairs for us. Asked lady at reception and was basically told (without looking up from her computer screen) not enough beds and better luck tomorrow getting one! We left after 2 days as relaxing by the pool is a big part of a holiday for us. We had asked for an upper floor apartment with a view. We got a lovely view of the swimming pool of a privately owned complex with a beautiful pool area with no one using it. At least we had a laugh about it!
Booked for 5 days. Stayed in a studio apartment. Accommodation was clean. Bottle of water in fridge for arrival which was a nice touch. Close to eating areas and about 15 mins to beach. Our major issue was sunbeds at the pool. Too many apartments and no where near enough sunbeds or the space to put them. Asked lifeguard who kindly offered to get white plastic chairs for us. Asked lady at reception and was basically told (without looking up from her computer screen) not enough beds and better luck tomorrow getting one! We left after 2 days as relaxing by the pool is a big part of a holiday for us. We had asked for an upper floor apartment with a view. We got a lovely view of the swimming pool of a privately owned complex with a beautiful pool area with no one using it. At least we had a laugh about it!
8
Julie
29 May 2023
·
Stayed 7 nights
The apartment was very clean as were all communal areas. The staff were helpful and any reported bits of maintenance issues were fixed immediately. The furnishings in the apartment lounge need an update as they are reaching the end of their life and are worn and dated.
The apartment was very clean as were all communal areas. The staff were helpful and any reported bits of maintenance issues were fixed immediately. The furnishings in the apartment lounge need an update as they are reaching the end of their life and are worn and dated.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are dated and sometimes worn, with comfortable beds but a common lack of air conditioning. Wi-Fi can be slow or unreliable, and some guests reported noise from bar music or nearby works.
Related guest reviews
8
Fiona
30 Sept 2024
·
Stayed 5 nights
The only criticisms about the appartment was that there was no air conditioning: it was hot in the bedroom and couldn’t sleep. The shower was awkward as the shower head faced the shower curtain so the bathroom was easily flooded. Good maid service and helpful hotel staff. Brilliant swimming pool.
The only criticisms about the appartment was that there was no air conditioning: it was hot in the bedroom and couldn’t sleep. The shower was awkward as the shower head faced the shower curtain so the bathroom was easily flooded. Good maid service and helpful hotel staff. Brilliant swimming pool.
4
Silvia
30 Aug 2023
·
Stayed 3 nights
Appartamento molto piccolo e poco fornito, soprattutto il cucinino. Wifi gratuito lentissimo e che si disconnette continuamente. Bagno minuscolo che è impossibile non bagnare completamente facendo la doccia (che non ha la porta). Zona con molti parcheggi, ma periferica. Personale di reception molto disponibile e amichevole.
Appartamento molto piccolo e poco fornito, soprattutto il cucinino. Wifi gratuito lentissimo e che si disconnette continuamente. Bagno minuscolo che è impossibile non bagnare completamente facendo la doccia (che non ha la porta). Zona con molti parcheggi, ma periferica. Personale di reception molto disponibile e amichevole.
8
Marjolein
10 Nov 2024
·
Stayed 7 nights
Het complex is gunstig gelegen. Appartementen zijn wat gedateerd, maar zeer functioneel. Het zwembad is top!
Het complex is gunstig gelegen. Appartementen zijn wat gedateerd, maar zeer functioneel. Het zwembad is top!
8
Therese
3 Jan 2024
·
Stayed 2 nights
För få kontakter att ladda. Wifi fungerade men för låg hastighet bara ca1 Mb. Lägenhet i 2 rum och stor nog. Går att promenera knappt 15 minuter till Los Cristianos strand. Hade ganska stor pool som var hyggligt uppvärmd även grannhotellet hade pool. Tyvärr inen serverong vid pool.
För få kontakter att ladda. Wifi fungerade men för låg hastighet bara ca1 Mb. Lägenhet i 2 rum och stor nog. Går att promenera knappt 15 minuter till Los Cristianos strand. Hade ganska stor pool som var hyggligt uppvärmd även grannhotellet hade pool. Tyvärr inen serverong vid pool.
4
alistair
25 Feb 2026
·
Stayed 19 nights
staff were exceptional from the front desk to cleaners and waiting staff but the rooms are in need of a total refurbishment but the bed was very comfortable.
staff were exceptional from the front desk to cleaners and waiting staff but the rooms are in need of a total refurbishment but the bed was very comfortable.
6
Odd
16 Feb 2025
·
Stayed 21 nights
Hotellet begynner å bli litt nedslitt og trenger renovering. Bad/toalett var trangt. Badekar med fast dusjhode høyt oppe på veggen. Fint bassengområde. Hyggelig betjening.
Hotellet begynner å bli litt nedslitt og trenger renovering. Bad/toalett var trangt. Badekar med fast dusjhode høyt oppe på veggen. Fint bassengområde. Hyggelig betjening.
8
steve
4 Jun 2023
·
Stayed 6 nights
Rooms look a little bit tired but overall the place is a great place to stay, the pool is fabulous & in a good location, would stay again
Rooms look a little bit tired but overall the place is a great place to stay, the pool is fabulous & in a good location, would stay again
6
Stuart
14 Oct 2024
·
Stayed 7 nights
Great location,rooms run down and outdated,solid foam mattress 😲very slippery at poolside,nice pool bar,if you can get a sunbed,no iron,iron board,brush ,mop etc,no air con. Hade a good time, though would have preferred not to be looking at the road. Some staff helpful ,others very unhelpful
Great location,rooms run down and outdated,solid foam mattress 😲very slippery at poolside,nice pool bar,if you can get a sunbed,no iron,iron board,brush ,mop etc,no air con. Hade a good time, though would have preferred not to be looking at the road. Some staff helpful ,others very unhelpful
4
Gracie Rhiann
21 Sept 2024
·
Stayed 3 nights
Expedia are mis-selling this properly. It no longer looks anything like the pictures advertised and there is no information on the listing advising of the huge construction site right behind the hotel causing a lot of noise. This was our 2nd stay here and it will certainly be the last. If you want a good night's sleep, do not stay here. Every night we were kept awake by noises within the hotel. If anyone around you has their Aircon on, you're kept up with a constant whirring/washing machine type noise. I had ear plugs in and could still hear it. The hallway lights outside the room buzz and the fridge also buzzes very loudly. Far from a peaceful stay. One night a pipe on the grounds was letting off an awful beeping noise. We even considered checking out early due to lack of sleep but due to only staying 3 nights, and the cost of going elsewhere we stayed and put up with it as Expedia couldn't guarantee a refund if we left. The sunbed and pool situation is ridiculous. All beds are reserved by the crack of dawn so unless you want to wake up at 5am on holiday, you won't get a bed. Hotel has signs up saying you can't reserve but they don't enforce this. The lifeguard packs all sunbeds away at 17:30, which for a holiday hotel is ridiculous when they sun is still shining way beyond that. They start packing up around you, so youre made to feel like you need to leave and can't use the pool beyond that time. They'll start jet washing the sides down around you too.
Expedia are mis-selling this properly. It no longer looks anything like the pictures advertised and there is no information on the listing advising of the huge construction site right behind the hotel causing a lot of noise. This was our 2nd stay here and it will certainly be the last. If you want a good night's sleep, do not stay here. Every night we were kept awake by noises within the hotel. If anyone around you has their Aircon on, you're kept up with a constant whirring/washing machine type noise. I had ear plugs in and could still hear it. The hallway lights outside the room buzz and the fridge also buzzes very loudly. Far from a peaceful stay. One night a pipe on the grounds was letting off an awful beeping noise. We even considered checking out early due to lack of sleep but due to only staying 3 nights, and the cost of going elsewhere we stayed and put up with it as Expedia couldn't guarantee a refund if we left. The sunbed and pool situation is ridiculous. All beds are reserved by the crack of dawn so unless you want to wake up at 5am on holiday, you won't get a bed. Hotel has signs up saying you can't reserve but they don't enforce this. The lifeguard packs all sunbeds away at 17:30, which for a holiday hotel is ridiculous when they sun is still shining way beyond that. They start packing up around you, so youre made to feel like you need to leave and can't use the pool beyond that time. They'll start jet washing the sides down around you too.
8
Daniel
13 Feb 2025
·
Stayed 2 nights
Very good and spacious aparthotel with heated swimming pool. Adequate buffet breakfast. Decent restaurant onsite, and several restaurants within a short walk. Don't confuse it with HG's other apartment complex over the road. In spite of instructions not to do so, many guests left towels on the sunloungers all day. But we always managed to find a couple of free ones. If we came again we would ask for a room a bit further from the bar, as the music didn't finish until 11pm.
Very good and spacious aparthotel with heated swimming pool. Adequate buffet breakfast. Decent restaurant onsite, and several restaurants within a short walk. Don't confuse it with HG's other apartment complex over the road. In spite of instructions not to do so, many guests left towels on the sunloungers all day. But we always managed to find a couple of free ones. If we came again we would ask for a room a bit further from the bar, as the music didn't finish until 11pm.
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AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly and helpful across reception, housekeeping and pool bar, though a minority reported rudeness, brusque responses, double-charging, or check-in issues.
Related guest reviews
8
David
20 Nov 2023
·
Stayed 3 nights
Tidy apartment beds were comfy. Nice balcony view out to the pool area. Staff were nice and friendly my only complaint was our check in was slightly delayed. Overall a decent stay would use again.
Tidy apartment beds were comfy. Nice balcony view out to the pool area. Staff were nice and friendly my only complaint was our check in was slightly delayed. Overall a decent stay would use again.
2
Briana
24 Jul 2022
·
Stayed 1 night
I paid on Expedia prior and they made me pay again. The room was “ ready” or rushed and then a maid walked in while we were changing. No knock or anything
I paid on Expedia prior and they made me pay again. The room was “ ready” or rushed and then a maid walked in while we were changing. No knock or anything
8
Marín
8 Jun 2023
·
Stayed 7 nights
The stay was great and the guy in the lobby Zeben (I think was his name) Was absolutely fantastic. He was kind very willing to help with everything, friendly, just perfect. I like the stay and would choose this hotel again and reccomend it. BUT the internet connection was aweful, and there was NO internet in my room, and not possible to do anything about it. And the premium internet was broke. So the work we had to take care off, over the internet was not possible which was very unfortunate because we trusted that we could use the internet connection. So until the internet will be available and good we can not come back to this fantastic hotel
The stay was great and the guy in the lobby Zeben (I think was his name) Was absolutely fantastic. He was kind very willing to help with everything, friendly, just perfect. I like the stay and would choose this hotel again and reccomend it. BUT the internet connection was aweful, and there was NO internet in my room, and not possible to do anything about it. And the premium internet was broke. So the work we had to take care off, over the internet was not possible which was very unfortunate because we trusted that we could use the internet connection. So until the internet will be available and good we can not come back to this fantastic hotel
10
Cyril
30 May 2025
·
Stayed 4 nights
Really enjoyed this apartment hotel. Very nice staff! Help and friendly to make your stay comfortable. The local area is full nice Spanish restaurants if you look for them and the hotel restaurant is quite nice if you don’t want to go out. Walkable distance to los Cristianos beach. I will definitely rebook with my family this hotel.
Really enjoyed this apartment hotel. Very nice staff! Help and friendly to make your stay comfortable. The local area is full nice Spanish restaurants if you look for them and the hotel restaurant is quite nice if you don’t want to go out. Walkable distance to los Cristianos beach. I will definitely rebook with my family this hotel.
10
Vicki
18 Dec 2025
·
Stayed 5 nights
The staff at reception lovely and the cleaners every where i always said hello and pool bar man friendly life gaurd nice to cant fault it lovely stay 😊
The staff at reception lovely and the cleaners every where i always said hello and pool bar man friendly life gaurd nice to cant fault it lovely stay 😊
4
alistair
25 Feb 2026
·
Stayed 19 nights
staff were exceptional from the front desk to cleaners and waiting staff but the rooms are in need of a total refurbishment but the bed was very comfortable.
staff were exceptional from the front desk to cleaners and waiting staff but the rooms are in need of a total refurbishment but the bed was very comfortable.
8
Joanne
1 Oct 2022
·
Stayed 7 nights
Great position just set back from town Good food shops nearby Restaurant on-site good Lovely pool Daily maid service Staff friendly and helpful
Great position just set back from town Good food shops nearby Restaurant on-site good Lovely pool Daily maid service Staff friendly and helpful
4
amy
6 Jul 2023
·
Stayed 2 nights
Staff rude and not helpful at all
Staff rude and not helpful at all
6
Maggie
24 Jun 2025
·
Stayed 5 nights
Booked for 5 days. Stayed in a studio apartment. Accommodation was clean. Bottle of water in fridge for arrival which was a nice touch. Close to eating areas and about 15 mins to beach. Our major issue was sunbeds at the pool. Too many apartments and no where near enough sunbeds or the space to put them. Asked lifeguard who kindly offered to get white plastic chairs for us. Asked lady at reception and was basically told (without looking up from her computer screen) not enough beds and better luck tomorrow getting one! We left after 2 days as relaxing by the pool is a big part of a holiday for us. We had asked for an upper floor apartment with a view. We got a lovely view of the swimming pool of a privately owned complex with a beautiful pool area with no one using it. At least we had a laugh about it!
Booked for 5 days. Stayed in a studio apartment. Accommodation was clean. Bottle of water in fridge for arrival which was a nice touch. Close to eating areas and about 15 mins to beach. Our major issue was sunbeds at the pool. Too many apartments and no where near enough sunbeds or the space to put them. Asked lifeguard who kindly offered to get white plastic chairs for us. Asked lady at reception and was basically told (without looking up from her computer screen) not enough beds and better luck tomorrow getting one! We left after 2 days as relaxing by the pool is a big part of a holiday for us. We had asked for an upper floor apartment with a view. We got a lovely view of the swimming pool of a privately owned complex with a beautiful pool area with no one using it. At least we had a laugh about it!
8
Julie
29 May 2023
·
Stayed 7 nights
The apartment was very clean as were all communal areas. The staff were helpful and any reported bits of maintenance issues were fixed immediately. The furnishings in the apartment lounge need an update as they are reaching the end of their life and are worn and dated.
The apartment was very clean as were all communal areas. The staff were helpful and any reported bits of maintenance issues were fixed immediately. The furnishings in the apartment lounge need an update as they are reaching the end of their life and are worn and dated.
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AI-generated summary based on recent guest reviews
Location
Convenient, walkable base for Los Cristianos: 10-20 minutes to the beach, close to restaurants, shops and the bus station, with taxis nearby.
Related guest reviews
10
Laurent
2 Aug 2025
·
Stayed 1 night
Séjour court, très bien pour ce format, literie au top ! Il manque la Clim pour les accro, mais ventilateur au plafond salon et chambre. Propre et accueil top! Nous sommes venu en rentrant de la palmas ( proche du port ( 20 min à pied ) et 5 min de l arrêt pour prendre un bus pour l’aéroport. Ultra pratique !
Séjour court, très bien pour ce format, literie au top ! Il manque la Clim pour les accro, mais ventilateur au plafond salon et chambre. Propre et accueil top! Nous sommes venu en rentrant de la palmas ( proche du port ( 20 min à pied ) et 5 min de l arrêt pour prendre un bus pour l’aéroport. Ultra pratique !
10
Elisabeth
12 Dec 2024
·
Stayed 11 nights
hyggelig hotell, trivelig leilighet og bra beliggenhet
hyggelig hotell, trivelig leilighet og bra beliggenhet
8
Therese
3 Jan 2024
·
Stayed 2 nights
För få kontakter att ladda. Wifi fungerade men för låg hastighet bara ca1 Mb. Lägenhet i 2 rum och stor nog. Går att promenera knappt 15 minuter till Los Cristianos strand. Hade ganska stor pool som var hyggligt uppvärmd även grannhotellet hade pool. Tyvärr inen serverong vid pool.
För få kontakter att ladda. Wifi fungerade men för låg hastighet bara ca1 Mb. Lägenhet i 2 rum och stor nog. Går att promenera knappt 15 minuter till Los Cristianos strand. Hade ganska stor pool som var hyggligt uppvärmd även grannhotellet hade pool. Tyvärr inen serverong vid pool.
10
Benedetta
7 Sept 2024
·
Stayed 7 nights
Struttura ben attrezzata a 10 minuti a piedi dalla spiaggia, fermata dei taxi fuori dall’hotel anche la mattina presto. ristorante sotto l’hotel ottimo con personale italiano. mai avuto problemi, tutti cordiali e simpatici.
Struttura ben attrezzata a 10 minuti a piedi dalla spiaggia, fermata dei taxi fuori dall’hotel anche la mattina presto. ristorante sotto l’hotel ottimo con personale italiano. mai avuto problemi, tutti cordiali e simpatici.
10
Katjana
20 May 2023
·
Stayed 7 nights
Sehr schöne und saubere Anlage, ideal für Selbstverpfleger. Jeden Abend wird Livemusik geboten. Man hätte auch die Möglichkeit seine Wäsche zu waschen. Die Busstation von Los Cristianos ist in 5 Gehminuten erreichbar. Diverse Supermärkte, Restaurants, Bars und Geschäfte sind in unmittelbarer Nähe bzw. wenige Gehminuten entfernt.
Sehr schöne und saubere Anlage, ideal für Selbstverpfleger. Jeden Abend wird Livemusik geboten. Man hätte auch die Möglichkeit seine Wäsche zu waschen. Die Busstation von Los Cristianos ist in 5 Gehminuten erreichbar. Diverse Supermärkte, Restaurants, Bars und Geschäfte sind in unmittelbarer Nähe bzw. wenige Gehminuten entfernt.
10
Cyril
30 May 2025
·
Stayed 4 nights
Really enjoyed this apartment hotel. Very nice staff! Help and friendly to make your stay comfortable. The local area is full nice Spanish restaurants if you look for them and the hotel restaurant is quite nice if you don’t want to go out. Walkable distance to los Cristianos beach. I will definitely rebook with my family this hotel.
Really enjoyed this apartment hotel. Very nice staff! Help and friendly to make your stay comfortable. The local area is full nice Spanish restaurants if you look for them and the hotel restaurant is quite nice if you don’t want to go out. Walkable distance to los Cristianos beach. I will definitely rebook with my family this hotel.
10
maureen
20 Nov 2022
·
Stayed 3 nights
Great property excellent location
Great property excellent location
10
Steven
14 Aug 2024
·
Stayed 2 nights
Very nice nd good location
Very nice nd good location
8
Joanne
1 Oct 2022
·
Stayed 7 nights
Great position just set back from town Good food shops nearby Restaurant on-site good Lovely pool Daily maid service Staff friendly and helpful
Great position just set back from town Good food shops nearby Restaurant on-site good Lovely pool Daily maid service Staff friendly and helpful
6
Maggie
24 Jun 2025
·
Stayed 5 nights
Booked for 5 days. Stayed in a studio apartment. Accommodation was clean. Bottle of water in fridge for arrival which was a nice touch. Close to eating areas and about 15 mins to beach. Our major issue was sunbeds at the pool. Too many apartments and no where near enough sunbeds or the space to put them. Asked lifeguard who kindly offered to get white plastic chairs for us. Asked lady at reception and was basically told (without looking up from her computer screen) not enough beds and better luck tomorrow getting one! We left after 2 days as relaxing by the pool is a big part of a holiday for us. We had asked for an upper floor apartment with a view. We got a lovely view of the swimming pool of a privately owned complex with a beautiful pool area with no one using it. At least we had a laugh about it!
Booked for 5 days. Stayed in a studio apartment. Accommodation was clean. Bottle of water in fridge for arrival which was a nice touch. Close to eating areas and about 15 mins to beach. Our major issue was sunbeds at the pool. Too many apartments and no where near enough sunbeds or the space to put them. Asked lifeguard who kindly offered to get white plastic chairs for us. Asked lady at reception and was basically told (without looking up from her computer screen) not enough beds and better luck tomorrow getting one! We left after 2 days as relaxing by the pool is a big part of a holiday for us. We had asked for an upper floor apartment with a view. We got a lovely view of the swimming pool of a privately owned complex with a beautiful pool area with no one using it. At least we had a laugh about it!
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AI-generated summary based on recent guest reviews
Dining
On-site restaurant is well regarded and breakfast described as adequate; there are many bars and restaurants close by.
Related guest reviews
8
Therese
3 Jan 2024
·
Stayed 2 nights
För få kontakter att ladda. Wifi fungerade men för låg hastighet bara ca1 Mb. Lägenhet i 2 rum och stor nog. Går att promenera knappt 15 minuter till Los Cristianos strand. Hade ganska stor pool som var hyggligt uppvärmd även grannhotellet hade pool. Tyvärr inen serverong vid pool.
För få kontakter att ladda. Wifi fungerade men för låg hastighet bara ca1 Mb. Lägenhet i 2 rum och stor nog. Går att promenera knappt 15 minuter till Los Cristianos strand. Hade ganska stor pool som var hyggligt uppvärmd även grannhotellet hade pool. Tyvärr inen serverong vid pool.
10
Benedetta
7 Sept 2024
·
Stayed 7 nights
Struttura ben attrezzata a 10 minuti a piedi dalla spiaggia, fermata dei taxi fuori dall’hotel anche la mattina presto. ristorante sotto l’hotel ottimo con personale italiano. mai avuto problemi, tutti cordiali e simpatici.
Struttura ben attrezzata a 10 minuti a piedi dalla spiaggia, fermata dei taxi fuori dall’hotel anche la mattina presto. ristorante sotto l’hotel ottimo con personale italiano. mai avuto problemi, tutti cordiali e simpatici.
10
Katjana
20 May 2023
·
Stayed 7 nights
Sehr schöne und saubere Anlage, ideal für Selbstverpfleger. Jeden Abend wird Livemusik geboten. Man hätte auch die Möglichkeit seine Wäsche zu waschen. Die Busstation von Los Cristianos ist in 5 Gehminuten erreichbar. Diverse Supermärkte, Restaurants, Bars und Geschäfte sind in unmittelbarer Nähe bzw. wenige Gehminuten entfernt.
Sehr schöne und saubere Anlage, ideal für Selbstverpfleger. Jeden Abend wird Livemusik geboten. Man hätte auch die Möglichkeit seine Wäsche zu waschen. Die Busstation von Los Cristianos ist in 5 Gehminuten erreichbar. Diverse Supermärkte, Restaurants, Bars und Geschäfte sind in unmittelbarer Nähe bzw. wenige Gehminuten entfernt.
10
Cyril
30 May 2025
·
Stayed 4 nights
Really enjoyed this apartment hotel. Very nice staff! Help and friendly to make your stay comfortable. The local area is full nice Spanish restaurants if you look for them and the hotel restaurant is quite nice if you don’t want to go out. Walkable distance to los Cristianos beach. I will definitely rebook with my family this hotel.
Really enjoyed this apartment hotel. Very nice staff! Help and friendly to make your stay comfortable. The local area is full nice Spanish restaurants if you look for them and the hotel restaurant is quite nice if you don’t want to go out. Walkable distance to los Cristianos beach. I will definitely rebook with my family this hotel.
8
Sonia
17 Jul 2022
·
Stayed 13 nights
Struttura e piscina grande e pulita, appartamenti puliti con tutti i comfort basic senza molte pretese,pulizia generale e cambio asciugamani tutti giorni.musica live tutte le sere a circa 20 Min a piedi dalla spiaggia. Minimarket sia dentro la struttura che fuori ,bar e ristoranti interni.consiglio la struttura.
Struttura e piscina grande e pulita, appartamenti puliti con tutti i comfort basic senza molte pretese,pulizia generale e cambio asciugamani tutti giorni.musica live tutte le sere a circa 20 Min a piedi dalla spiaggia. Minimarket sia dentro la struttura che fuori ,bar e ristoranti interni.consiglio la struttura.
4
alistair
25 Feb 2026
·
Stayed 19 nights
staff were exceptional from the front desk to cleaners and waiting staff but the rooms are in need of a total refurbishment but the bed was very comfortable.
staff were exceptional from the front desk to cleaners and waiting staff but the rooms are in need of a total refurbishment but the bed was very comfortable.
8
Joanne
1 Oct 2022
·
Stayed 7 nights
Great position just set back from town Good food shops nearby Restaurant on-site good Lovely pool Daily maid service Staff friendly and helpful
Great position just set back from town Good food shops nearby Restaurant on-site good Lovely pool Daily maid service Staff friendly and helpful
10
Simon
28 Sept 2024
·
Stayed 7 nights
Nice apartments lovely pool area which gets sun all day.the staff are very friendly and helpful.the area surrounding these apartments are filled with great bars and restaurants.
Nice apartments lovely pool area which gets sun all day.the staff are very friendly and helpful.the area surrounding these apartments are filled with great bars and restaurants.
6
Stuart
14 Oct 2024
·
Stayed 7 nights
Great location,rooms run down and outdated,solid foam mattress 😲very slippery at poolside,nice pool bar,if you can get a sunbed,no iron,iron board,brush ,mop etc,no air con. Hade a good time, though would have preferred not to be looking at the road. Some staff helpful ,others very unhelpful
Great location,rooms run down and outdated,solid foam mattress 😲very slippery at poolside,nice pool bar,if you can get a sunbed,no iron,iron board,brush ,mop etc,no air con. Hade a good time, though would have preferred not to be looking at the road. Some staff helpful ,others very unhelpful
8
Daniel
13 Feb 2025
·
Stayed 2 nights
Very good and spacious aparthotel with heated swimming pool. Adequate buffet breakfast. Decent restaurant onsite, and several restaurants within a short walk. Don't confuse it with HG's other apartment complex over the road. In spite of instructions not to do so, many guests left towels on the sunloungers all day. But we always managed to find a couple of free ones. If we came again we would ask for a room a bit further from the bar, as the music didn't finish until 11pm.
Very good and spacious aparthotel with heated swimming pool. Adequate buffet breakfast. Decent restaurant onsite, and several restaurants within a short walk. Don't confuse it with HG's other apartment complex over the road. In spite of instructions not to do so, many guests left towels on the sunloungers all day. But we always managed to find a couple of free ones. If we came again we would ask for a room a bit further from the bar, as the music didn't finish until 11pm.
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AI-generated summary based on recent guest reviews
10
Lauren
18 Jun 2026
·
Stayed 8 nights
Hotel was spotless always cleaners going about. Bit of a rush for sunbeds in the morning but could always find 2 in the afternoon. Staff were really friendly and very small shop onside but well stocked even with pastries.. location is perfect. stayed a few times now and will definitely be back
Hotel was spotless always cleaners going about. Bit of a rush for sunbeds in the morning but could always find 2 in the afternoon. Staff were really friendly and very small shop onside but well stocked even with pastries.. location is perfect. stayed a few times now and will definitely be back
10
Joanne
14 Jun 2026
·
Stayed 5 nights
Excellent location, great modern apartments, unfortunately no aircon the fans are good, plenty of bars & shops around, beach front about 10 mins walk
Excellent location, great modern apartments, unfortunately no aircon the fans are good, plenty of bars & shops around, beach front about 10 mins walk
10
KAREN
4 Jun 2026
·
Stayed 5 nights
Lovely big apartment with big balcony. Super comfy beds and lots of storage. Bath/ shower dated but functional. Only negative was on our last day when we decided to have a pool day and the sunbeds are chained up till 10am and it’s a war with the other guests to get one.
Lovely big apartment with big balcony. Super comfy beds and lots of storage. Bath/ shower dated but functional. Only negative was on our last day when we decided to have a pool day and the sunbeds are chained up till 10am and it’s a war with the other guests to get one.
2
Helga
2 May 2026
·
Stayed 11 nights
Breakfast horrible and reception staff terrible just plain rude - will not come again
Breakfast horrible and reception staff terrible just plain rude - will not come again
8
Matthew
17 Mar 2026
·
Stayed 4 nights
Quick check-in. Staff at reception could be friendlier. A very clean room, kept clean most days, with towels replaced. Nice pool area, enough sun loungers. Good bar for drinks and a nice outdoor seating area. Enjoyed the food from the Corner Bar near the pool.
Quick check-in. Staff at reception could be friendlier. A very clean room, kept clean most days, with towels replaced. Nice pool area, enough sun loungers. Good bar for drinks and a nice outdoor seating area. Enjoyed the food from the Corner Bar near the pool.
FAQs about HG Tenerife Sur
What type of breakfast is offered and what are the serving hours?
Buffet breakfasts are available for a fee, approximately EUR 8 for adults and EUR 4 for children.
Are pets allowed at the property?
No pets are allowed at the property, including service animals.
What are the standard check-in and check-out times?
Check-in is from 16:00 to 00:00 and check-out is at 12:00. Early or late check-in/check-out may be available upon request, and arrangements should be made at least 48 hours before arrival.
What is the location of the property in relation to key landmarks?
The property is centrally located in Arona, within a 5-minute drive of Siam Park and Playa de las Américas. It is 3.8 km from Fañabé Beach and 4.5 km from El Duque Beach.
Does the property have a swimming pool?
Yes, the property features 2 outdoor swimming pools, including a heated pool and a children's pool. The pool is seasonal and operational hours are not specified.
What are the hotel's policies for guests staying with children?
Children are welcome at the property, and there is no minimum age for children to stay for free.
What are the policies regarding extra beds and cribs?
Rollaway or extra beds are not available at the property. Cribs information is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
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Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
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To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Only registered guests are allowed in the guestrooms.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for buffet breakfast: approximately EUR 8 for adults and EUR 4 for children
- Fee for in-room wireless internet: EUR 5 per day (rates may vary)
- Fee for wireless internet in public areas: EUR 5 per day (rates may vary)
- An in-room safe is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Restaurant
Swimming pool
Non-smoking rooms
Tour desk
Banquet facilities
Currency exchange
General
Restaurant
Non-smoking rooms
Sauna
Massage
Poolside bar
Vending machines
Family room
Beach Sun Loungers
Fence Around Pool
Snack Bar/Deli
Services
Tour desk
Banquet facilities
Currency exchange
Safe-deposit box
Bicycle rental
Self laundry
24-Hour Front Desk
Activities
Swimming pool
Garden
Golf course (nearby)
Scuba diving
Billiards
Child pool
Pool outdoor
Outdoor heated pool
Pool (Seasonal Outdoor)
Terrace
Water Park
Internet
Free wi-fi