Name: Dei Serafini
Address: Piazza S.Benedetto, Polignano a Mare, Bari (província), IT
Price range: US$ 121–US$ 356 per night
Rating: 8.97

Opinião dos hóspedes

No Dei Serafini, viajantes descrevem acomodações charmosas espalhadas pela cidade velha de Polignano a Mare, com uma decoração elegante e terraços ou vistas para o mar em algumas unidades, boa comunicação com a equipe e uma localização central, equilibrada por alguns inconvenientes práticos como escadas e a logística de estacionamento.

Os hóspedes elogiam camas confortáveis e apartamentos únicos e bem apresentados, embora a disposição possa ser vertical, com escadas íngremes ou estreitas, quartos pequenos ou com mobiliário mínimo em alguns casos, e algumas peculiaridades funcionais, como banheiros em níveis diferentes ou espaço de armazenamento limitado. O serviço é amplamente descrito como acolhedor, prestativo e atencioso (geralmente via WhatsApp), mas algumas avaliações relatam mal-entendidos, incompatibilidades de quarto ou problemas com a conta. A localização no centro histórico é ideal para caminhar até praias, restaurantes e lojas, mas os quartos próximos à praça principal podem ser barulhentos de manhã cedo e à noite; o café da manhã geralmente não é fornecido no local, com os hóspedes utilizando os cafés próximos. Espere uma estadia charmosa e central, mais adequada para viajantes que se sintam confortáveis com escadas e uma vida noturna agitada.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

Algumas unidades oferecem terraços ou terraços privativos, hidromassagens e cozinhas compactas, e a propriedade oferece estacionamento fora do local com traslado de bagagem em carrinho de golfe. No entanto, o estacionamento pode ser confuso ou caro, e o acesso envolve escadas em vários edifícios.

Avaliações dos hóspedes relacionadas

10

Jacqueline

6 de out. de 2024

·

Hospedou-se por 2 noites

We loved our stay here. Brilliant service, lovely position, easy parking which can be a challenge in Polignano. Great position in the square with all quaint cafes and bars nearby. Any questions were answered swiftly and effectively via WhatsApp. So thoroughly recommend this lovely place.

10

Roger

11 de mai. de 2025

·

Hospedou-se por 2 noites

We had a wonderful stay at Dei Serafini. Instead of two doublerooms we had the opportunity to change to an apartment with our own roof-terrace with seaview. Thanks to the helpful staff and for an unfogettable time in Polignano.

8

Terry

1 de jun. de 2025

·

Hospedou-se por 4 noites

My wife and I really enjoyed our time in Polignano a Mare!! And the Dei Serafini was definitely a part of that. Wonderfully located in the middle of the village. The property was very clean and the staff very friendly and helpful. The property was definitely unique which was part of the charm and part of the problem. Parking was a nightmare... I probably wasted an hour just trying to find the lot. The only bathroom is on the main level while the bedroom is up a flight of very slick, potentially dangerous steps. Wonderful character ... but not for everyone.

10

Raul

13 de abr. de 2025

·

Hospedou-se por 3 noites

The staff is fantastic. The place is great. The apartment has everything. Close to everything. If you are driving, renting the parking space is a must. They will use a golf cart to take you and your luggage from the parking area to the hotel. It is in a Piazza. Great ambiance, two blocks from piazza Vittorio Emanuele. Grazie mille.

4

Eddie

13 de abr. de 2025

·

Hospedou-se por 1 noite

This B&B was quite misleading and its picture. We had to park our car in a somewhat pasture and was charged $20 Euros. The parking place was NOT walkable with luggage to the hotel. It wax probably a half mile walk, done uphill to the hotel They sent a golf cart and a girl to come and pick us up and then they charge a €16 each way to take us to the hotel, take our luggage in. This was never disclosed beforehand. We had to pay 16 euros again to be taken back to our car which was never disclosed plus you had to pay them cash This place is in a convenient location, but you have to be in excellent physical shape to climb the stairs to your room. And good luck getting your luggage up the spiral staircase. Not having great knees, I could not do it. We could NOT see the ocean from either of our rooms which one was on the second floor and one was on the third floor. The picture used by Expedia makes you think that you’re right there on the ocean, which is not true. We felt very misled 😔 Personally, I don’t think I can recommend staying here.

10

Nicole

27 de mar. de 2025

·

Hospedou-se por 1 noite

Wonderful place to stay in the historical center of Polignano a Mare! Stayed in Honey, a beautiful sea-blue themed room. Stairs to the room were narrow and steep. They have an off-site, private parking area about an 8 minute walk from the reception. Reception was friendly, helpful, and flexible with our check-in & check-out times.

10

Frank

10 de mai. de 2025

·

Hospedou-se por 2 noites

I stayed in a beautiful rustic home with a sea view and a rooftop deck. The staff Francesca and Christiano were always pleasant and helpful. The hotel is walking distance from the train station and guests receive a 10% discount at the caffe across from the reception area.

10

Heather

31 de ago. de 2024

·

Hospedou-se por 3 noites

Beautiful little apartment in Polignano a mare in amongst the charming old town. The famous beach and gorgeous restaurants, bars and artisanal shops are mere steps away. The apartment itself is beautifully presented and the hot tub and balcony are a great place to relax and cool off after a hot afternoon traipsing around town prior to heading out to spend the evening. It is literally one block from grotta palazzeze. Every detail is thought of and the styling is very elegant. Greeted with a lovely bottle of wine on arrival, there is a little kitchenette if you wanted to prepare your own food.

10

Matthieu

27 de nov. de 2025

·

Hospedou-se por 1 noite

Very charming place. Very good terrace. Bed comfortable. Very well decorated.

10

MARIA FERNANDA

7 de mai. de 2025

·

Hospedou-se por 3 noites

It is a multiple building hotel. We got the jacuzzi suite that was like a 3 floor beautiful appartment. Kitchenette, fridge, complimentary coffee nespresso type capsules. Staff ready to serve you. Cozy bed with TV. A terrace in front of the jacuzzi on the top floor. Parking lot 8 minutes away from hotel buildings but they offered a golf car service to take our luggage since it is a ZTL street/plaza. Lots of places to have great food and Lama Monachile beach 3 minutes away. Highly recommend

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Limpeza

As avaliações costumam mencionar espaços limpos e bem conservados e serviços de limpeza regulares. Poucos relatam problemas como umidade, cabelo no banheiro ou um vazamento de água.

Avaliações dos hóspedes relacionadas

10

Rafael G

5 de set. de 2024

·

Hospedou-se por 5 noites

Gostei muito da estadia. Quarto muito charmoso. Limpeza e atendimento impecáveis. Apenas muitas escadas para chegar ao quarto. E o terraço da foto não era o mesmo.

8

Terry

1 de jun. de 2025

·

Hospedou-se por 4 noites

My wife and I really enjoyed our time in Polignano a Mare!! And the Dei Serafini was definitely a part of that. Wonderfully located in the middle of the village. The property was very clean and the staff very friendly and helpful. The property was definitely unique which was part of the charm and part of the problem. Parking was a nightmare... I probably wasted an hour just trying to find the lot. The only bathroom is on the main level while the bedroom is up a flight of very slick, potentially dangerous steps. Wonderful character ... but not for everyone.

10

Nicholas

5 de jun. de 2024

·

Hospedou-se por 6 noites

The staff were incredibly welcoming and friendly. We stayed in the apartment named Carla, which was very well decorated and very comfy. No expense was spared with little details, such as a basket full of bathroom essentials (should you forget anything), and the cleaner checked in with us every day to see if we needed the apartment to be cleaned. I would highly recommend Dei Serafini and their properties to anyone wishing to stay in the centre of the old part of Polignano a Maré.

6

Eric Robert

11 de mai. de 2025

·

Hospedou-se por 3 noites

While the two apartments were large, clean, and well maintained, this is not a hotel. This is more similar to an Airbnb, no cleaning service was offered. Very convenient for large groups or families.

10

Andrea

19 de set. de 2025

·

Hospedou-se por 1 noite

Appartamento nel centro storico molto ben tenuto e pulito. Posizione ottima, silenzioso di notte. Arredato con gusto e con oggetti del passato. Lettone di altri tempi, comunque molto comodo. Un poco angusto l'ingresso e le scale di accesso. Colazione non inclusa, meglio verificare all'atto della prenotazione.

2

Natalie

11 de jun. de 2025

·

Hospedou-se por 2 noites

Very disappointing experience. Water pipe leak, hair in the bathroom, loud bottle noises late at night/early in the morning and placed in a room we didn’t book!

10

Nataliya

5 de jul. de 2024

·

Hospedou-se por 1 noite

Fantastisk hotell rett i hjerte av gamle byen i Polignano a Mare. Hotellet består av ulike leiligheter rundt omkring gamle byen og har en bemannet resepsjon. Vårt rom var veldig pent dekorert og nylig renovert. Ting som virket litt rart på rommet vi fikk var en åpen dusj i midten av rommet som gjorde hele rommet vått etter bruk, mangel av plass for kofferter og klær og smale og lange trapper utenfor som gjør det veldig vanskelig å ta opp kofferter. Ellers gjorde ansatte en utmerket jobb for å gjøre oppholdet vårt så komfortabelt som mulig.

6

Claus

28 de out. de 2025

·

Hospedou-se por 2 noites

Var lidt fugtigt på værelset og ikke helt tænkt over funktionaliteter, som hvor man skulle have sit tøj etc

10

Fabiola

1 de ago. de 2024

·

Hospedou-se por 5 noites

The staff and place was wonderful. So clean and beautifully decorated . Very helpful and answered any concerns we had right away . The only negative experience we had in the property was that at 7 am every morning the recycle and trash truck parked right in front of property and made so much noise collecting all glass bottles from all the restaurants in the square. The property is located in the center of the main square so it is very noisy. That is the only negative but everything else was wonderful . They have other properties that are not in the main square but unfortunately they were booked . Will love to come back and try those .

10

AMERICO

4 de jul. de 2024

·

Hospedou-se por 9 noites

Ótima localização Muito limpo Otimo para família

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Quartos

Quartos e apartamentos elegantes e charmosos—muitas vezes espaçosos ou com vários níveis—com camas confortáveis e, em alguns casos, vista para o mar ou terraços no telhado. Alguns inconvenientes incluem escadas íngremes ou estreitas, disposição com banheiros em níveis diferentes, alguns quartos pequenos ou com poucas comodidades, ruído ocasional e Wi-Fi instável.

Avaliações dos hóspedes relacionadas

10

Roger

11 de mai. de 2025

·

Hospedou-se por 2 noites

We had a wonderful stay at Dei Serafini. Instead of two doublerooms we had the opportunity to change to an apartment with our own roof-terrace with seaview. Thanks to the helpful staff and for an unfogettable time in Polignano.

10

Mark

21 de jun. de 2025

·

Hospedou-se por 7 noites

The suite is wonderful, set over three floors. Decoration is to a high standard and the team are attentive. Ideally situated at the centre of Polignano to explore the town and surrounding area.

4

Kavita

16 de mai. de 2025

·

Hospedou-se por 5 noites

The room itself(compact suiterrquested 2 beds) was up a very steep set of stairs narrow treads and almost vertical The second “bed” was a piece of flimsy foam on top of a small base. I kept falling out of the bed. Definitely not safe. Not only did the wifi not work but there was limited internet if ever we had it. When I asked for a different room I was shown a room that was very similar. I asked again and was told there were no rooms in the same price range I paid. I required reliable internet for work and all the indoors it was sketchy. We ended up cutting our stay short (even though prepaid) and leaving. Too bad. The location was perfect but the service non existent. Stay somewhere else where they actually value your business

2

Natalie

11 de jun. de 2025

·

Hospedou-se por 2 noites

Very disappointing experience. Water pipe leak, hair in the bathroom, loud bottle noises late at night/early in the morning and placed in a room we didn’t book!

6

Samira

31 de out. de 2025

·

Hospedou-se por 3 noites

O site não informa claramente que ao acesso é por uma escada enorme o que dificulta muito.

10

Heather

31 de ago. de 2024

·

Hospedou-se por 3 noites

Beautiful little apartment in Polignano a mare in amongst the charming old town. The famous beach and gorgeous restaurants, bars and artisanal shops are mere steps away. The apartment itself is beautifully presented and the hot tub and balcony are a great place to relax and cool off after a hot afternoon traipsing around town prior to heading out to spend the evening. It is literally one block from grotta palazzeze. Every detail is thought of and the styling is very elegant. Greeted with a lovely bottle of wine on arrival, there is a little kitchenette if you wanted to prepare your own food.

2

Gilberto

24 de set. de 2025

·

Hospedou-se por 3 noites

It is a very small room, without curtains to close or black out. No TV in the room, it's not a Hotel, it's just a room in an old house. Mini bathroom, no closets, just a stick with hooks in sight to hang clothes. Very good location. I don't recommend it.

10

Nataliya

5 de jul. de 2024

·

Hospedou-se por 1 noite

Fantastisk hotell rett i hjerte av gamle byen i Polignano a Mare. Hotellet består av ulike leiligheter rundt omkring gamle byen og har en bemannet resepsjon. Vårt rom var veldig pent dekorert og nylig renovert. Ting som virket litt rart på rommet vi fikk var en åpen dusj i midten av rommet som gjorde hele rommet vått etter bruk, mangel av plass for kofferter og klær og smale og lange trapper utenfor som gjør det veldig vanskelig å ta opp kofferter. Ellers gjorde ansatte en utmerket jobb for å gjøre oppholdet vårt så komfortabelt som mulig.

8

VIRGINIA

29 de set. de 2024

·

Hospedou-se por 2 noites

Localização excelente, perto de bons restaurantes e da principal praia de Polignano! Ponto negativo são as escadas de acesso ao quarto.

10

Andrea

27 de ago. de 2024

·

Hospedou-se por 4 noites

Fantastic property in the old town, plenty of restaurants nearby. The rooms were spacious, bed comfortable and the roof terrace great. The staff were lovely, friendly and assisted when needed. Would definitely stay here again.

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Serviço

A equipe é amplamente elogiada por ser acolhedora, atenciosa e prestativa, com comunicação clara antes da chegada e assistência durante a estadia. Alguns hóspedes mencionam mal-entendidos, recebimento de um quarto diferente do reservado, suporte limitado ou problemas com cobranças e pagamentos.

Avaliações dos hóspedes relacionadas

10

Jacqueline

6 de out. de 2024

·

Hospedou-se por 2 noites

We loved our stay here. Brilliant service, lovely position, easy parking which can be a challenge in Polignano. Great position in the square with all quaint cafes and bars nearby. Any questions were answered swiftly and effectively via WhatsApp. So thoroughly recommend this lovely place.

10

Nicholas

5 de jun. de 2024

·

Hospedou-se por 6 noites

The staff were incredibly welcoming and friendly. We stayed in the apartment named Carla, which was very well decorated and very comfy. No expense was spared with little details, such as a basket full of bathroom essentials (should you forget anything), and the cleaner checked in with us every day to see if we needed the apartment to be cleaned. I would highly recommend Dei Serafini and their properties to anyone wishing to stay in the centre of the old part of Polignano a Maré.

10

Danielle

2 de jul. de 2025

·

Hospedou-se por 3 noites

Excelente localização! Funcionária Francesca super atenciosa

10

Mark

21 de jun. de 2025

·

Hospedou-se por 7 noites

The suite is wonderful, set over three floors. Decoration is to a high standard and the team are attentive. Ideally situated at the centre of Polignano to explore the town and surrounding area.

4

Kavita

16 de mai. de 2025

·

Hospedou-se por 5 noites

The room itself(compact suiterrquested 2 beds) was up a very steep set of stairs narrow treads and almost vertical The second “bed” was a piece of flimsy foam on top of a small base. I kept falling out of the bed. Definitely not safe. Not only did the wifi not work but there was limited internet if ever we had it. When I asked for a different room I was shown a room that was very similar. I asked again and was told there were no rooms in the same price range I paid. I required reliable internet for work and all the indoors it was sketchy. We ended up cutting our stay short (even though prepaid) and leaving. Too bad. The location was perfect but the service non existent. Stay somewhere else where they actually value your business

8

Richard

29 de out. de 2025

·

Hospedou-se por 1 noite

Great communication from staff prior to check in

10

Yekaterina

6 de jul. de 2025

·

Hospedou-se por 9 noites

amazing!!Francesca is the best! from the moment i booked this hotel she was in touch for every little detail. room was perfect!! highly recommend!!!

10

Marianne

3 de jun. de 2024

·

Hospedou-se por 1 noite

Great location, friendly and helpful staff. Would stay again.

6

Nora

18 de jun. de 2024

·

Hospedou-se por 4 noites

La condición de pago era en el alojamiento. Cuando llego pago cash y al tercer día me doy cuenta que habían pasado la tarjeta 4 dias antes del check in. Según la Sra pidió la anulación, solo tengo un papel. Es decir pagué 2 veces el alojamiento. Muy mala la actitud de la Sra Antonia, dueña.

10

Cynthia

16 de jul. de 2025

·

Hospedou-se por 2 noites

Cristiano was so helpful and welcoming !!Francesca was very responsive to all my Questions!! Lovely property. Beautiful location.. fabulous room!

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Localização

Ótima localização central na cidade velha, a poucos passos de restaurantes, lojas e da praia principal, e a uma curta distância da estação de trem. Quartos de frente para a praça principal podem sofrer com ruído significativo no final da noite e no início da manhã.

Avaliações dos hóspedes relacionadas

10

Jacqueline

6 de out. de 2024

·

Hospedou-se por 2 noites

We loved our stay here. Brilliant service, lovely position, easy parking which can be a challenge in Polignano. Great position in the square with all quaint cafes and bars nearby. Any questions were answered swiftly and effectively via WhatsApp. So thoroughly recommend this lovely place.

8

Terry

1 de jun. de 2025

·

Hospedou-se por 4 noites

My wife and I really enjoyed our time in Polignano a Mare!! And the Dei Serafini was definitely a part of that. Wonderfully located in the middle of the village. The property was very clean and the staff very friendly and helpful. The property was definitely unique which was part of the charm and part of the problem. Parking was a nightmare... I probably wasted an hour just trying to find the lot. The only bathroom is on the main level while the bedroom is up a flight of very slick, potentially dangerous steps. Wonderful character ... but not for everyone.

10

Nicole

27 de mar. de 2025

·

Hospedou-se por 1 noite

Wonderful place to stay in the historical center of Polignano a Mare! Stayed in Honey, a beautiful sea-blue themed room. Stairs to the room were narrow and steep. They have an off-site, private parking area about an 8 minute walk from the reception. Reception was friendly, helpful, and flexible with our check-in & check-out times.

10

Frank

10 de mai. de 2025

·

Hospedou-se por 2 noites

I stayed in a beautiful rustic home with a sea view and a rooftop deck. The staff Francesca and Christiano were always pleasant and helpful. The hotel is walking distance from the train station and guests receive a 10% discount at the caffe across from the reception area.

10

Stephen

18 de out. de 2025

·

Hospedou-se por 3 noites

Staff were amazing and this is a great way to visit Pogliano. The old town is really the only place to visit and so being right in it is great. The breakfast spots around were good and general restaurants were good as well

10

Marianne

3 de jun. de 2024

·

Hospedou-se por 1 noite

Great location, friendly and helpful staff. Would stay again.

8

VIRGINIA

29 de set. de 2024

·

Hospedou-se por 2 noites

Localização excelente, perto de bons restaurantes e da principal praia de Polignano! Ponto negativo são as escadas de acesso ao quarto.

10

Fabiola

1 de ago. de 2024

·

Hospedou-se por 5 noites

The staff and place was wonderful. So clean and beautifully decorated . Very helpful and answered any concerns we had right away . The only negative experience we had in the property was that at 7 am every morning the recycle and trash truck parked right in front of property and made so much noise collecting all glass bottles from all the restaurants in the square. The property is located in the center of the main square so it is very noisy. That is the only negative but everything else was wonderful . They have other properties that are not in the main square but unfortunately they were booked . Will love to come back and try those .

10

Stephen

11 de set. de 2024

·

Hospedou-se por 2 noites

This hotel was 10/10! The staff were so helpful, our room was stunning, the location was the best possible! Loved it!

8

Ryan

28 de jul. de 2024

·

Hospedou-se por 2 noites

Excellent location. Centre of everything and close to all the areas highlights. Loved that we could potter around and have the option to escape the heat and return to the property and enjoy a rest and air con. The terrace was a lovely sun trap to enjoy a cold drink and people watch across the main square. The location is a blessing and a curse. For those that want a quiet spot this is not it. As it is amongst the bustle of the town it is very noisy at all times. The night time you will here music, chatter from the restaurants and bars and early morning wake up call from the delivery drivers, rubbish collection and the church bells in the main square.

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Jantar

O café da manhã geralmente não está incluído; os hóspedes frequentam cafés e restaurantes próximos. Vários comentaristas destacam boas opções logo fora da propriedade.

Avaliações dos hóspedes relacionadas

10

Jacqueline

6 de out. de 2024

·

Hospedou-se por 2 noites

We loved our stay here. Brilliant service, lovely position, easy parking which can be a challenge in Polignano. Great position in the square with all quaint cafes and bars nearby. Any questions were answered swiftly and effectively via WhatsApp. So thoroughly recommend this lovely place.

8

susanne

8 de jul. de 2025

·

Hospedou-se por 3 noites

Det var lidt dumt, at det var i tre etager, når man er 65, Mgl morgenmad. Dårlige puder

10

Andrea

19 de set. de 2025

·

Hospedou-se por 1 noite

Appartamento nel centro storico molto ben tenuto e pulito. Posizione ottima, silenzioso di notte. Arredato con gusto e con oggetti del passato. Lettone di altri tempi, comunque molto comodo. Un poco angusto l'ingresso e le scale di accesso. Colazione non inclusa, meglio verificare all'atto della prenotazione.

10

Frank

10 de mai. de 2025

·

Hospedou-se por 2 noites

I stayed in a beautiful rustic home with a sea view and a rooftop deck. The staff Francesca and Christiano were always pleasant and helpful. The hotel is walking distance from the train station and guests receive a 10% discount at the caffe across from the reception area.

10

Stephen

18 de out. de 2025

·

Hospedou-se por 3 noites

Staff were amazing and this is a great way to visit Pogliano. The old town is really the only place to visit and so being right in it is great. The breakfast spots around were good and general restaurants were good as well

10

MARIA FERNANDA

7 de mai. de 2025

·

Hospedou-se por 3 noites

It is a multiple building hotel. We got the jacuzzi suite that was like a 3 floor beautiful appartment. Kitchenette, fridge, complimentary coffee nespresso type capsules. Staff ready to serve you. Cozy bed with TV. A terrace in front of the jacuzzi on the top floor. Parking lot 8 minutes away from hotel buildings but they offered a golf car service to take our luggage since it is a ZTL street/plaza. Lots of places to have great food and Lama Monachile beach 3 minutes away. Highly recommend

8

VIRGINIA

29 de set. de 2024

·

Hospedou-se por 2 noites

Localização excelente, perto de bons restaurantes e da principal praia de Polignano! Ponto negativo são as escadas de acesso ao quarto.

10

Andrea

27 de ago. de 2024

·

Hospedou-se por 4 noites

Fantastic property in the old town, plenty of restaurants nearby. The rooms were spacious, bed comfortable and the roof terrace great. The staff were lovely, friendly and assisted when needed. Would definitely stay here again.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $356	16 $255	17 $211
18 $166	19 $173	20 $167	21 $166	22 $168	23 $177	24 $192
25 $171	26 $169	27 $166	28 $178	29 $165	30 $183	31 $182

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1 $182	2 $210	3 $167	4 $183	5 $124	6 $152	7 $152
8 $150	9 $147	10 $121	11 $130	12 $132	13 $152	14 $124
15	16	17	18	19	20	21
22	23	24 $153	25 $153	26 $125	27 $153	28 $129
29 $129	30 $153

Dei Serafini

Sobre esta propriedade

Localização

Opções de quarto

Suíte superluxo

Duplex panorâmico

Apartamento clássico, para não fumantes (Serafini Loft (Open Space))

Suíte executiva

Duplex elite

Duplex família

Quarto superior

Apartamento júnior, para não fumantes (Appartamento Serafini in citta')

Duplex premium

Condo superior

Avaliações dos hóspedes sobre Dei Serafini

Quem se hospeda aqui?

Opinião dos hóspedes

Políticas da propriedade

Instruções de check-in

Depósito de segurança

Informações importantes

Extras opcionais

Preços para próximas datas

Dados da empresa