Voltar à pesquisa

SENTIDO Aequora Lanzarote Suites

US$ 195

/noite

Média para setembro

SENTIDO Aequora Lanzarote Suites - Image 1

SENTIDO Aequora Lanzarote Suites - Quarto

SENTIDO Aequora Lanzarote Suites - Quarto

SENTIDO Aequora Lanzarote Suites - Receção

SENTIDO Aequora Lanzarote Suites - Casa de banho

Preços para SENTIDO Aequora Lanzarote Suites

Selecione datas para ver preços e disponibilidade

US$ 195

/noite

Média para setembro

Preços médios mensais

Em SENTIDO Aequora Lanzarote Suites, o preço por noite é, em média, US$ 165 no mês mais barato (maio) e US$ 231 no mês mais caro (agosto), com base nos últimos 12 meses.

Preço médio por noite em SENTIDO Aequora Lanzarote Suites por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 208
fevereiro	US$ 216
março	US$ 202
abril	US$ 183
maio	US$ 165
junho	US$ 172
julho	US$ 194
agosto	US$ 231
setembro	US$ 195
outubro	US$ 199
novembro	US$ 214
dezembro	US$ 210

Mais caro: agosto (aprox. US$ 231)

Mais barato: maio (aprox. US$ 165)

Sobre este alojamento

E porque não desfrutar de massagens, tratamentos corporais e tratamentos faciais? Entre as várias propostas de lazer e entretenimento para as suas férias contam-se 3 piscinas exteriores, uma discoteca e um campo de ténis exterior. Wi-fi grá...

Localização

Urano s/n, Los Pocillos, Tías, Ilhas Canárias, Espanha

Praia de Matagorda (0.5 milhas)

Praia Lima (0.8 milhas)

Praia de Guacimeta (1.4 milhas)

Praia El Barranquillo (1.6 milhas)

Centro Comercial Aquarius (1.8 milhas)

La Peñita (1.9 milhas)

Mais informações sobre a localização

Opções de quartos

5

Suite Júnior, terraço

Detalhes do quarto

1 Cama De Casal Extragrande

e

1 Sofá-Cama

Dormidas 3

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

6

Family Junior Suite

Detalhes do quarto

1 Cama De Casal Extragrande

e

1 Sofá-Cama

Dormidas 3

452 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

5

Quarto Duplo Básico

Detalhes do quarto

1 Cama De Casal Extragrande

ou

1 Cama Individual

Dormidas 2

301 ft²

Varanda

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

4

Quarto Duplo Superior

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

344 ft²

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

6

Suite Familiar, 2 quartos, terraço

Detalhes do quarto

1 Cama De Casal Extragrande

e

2 Camas Individuais

Dormidas 4

560 ft²

Área de refeições separada

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

4

Junior Suite Select

Detalhes do quarto

1 Cama De Casal

ou

2 Camas Individuais

Dormidas 2

452 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

Avaliações dos hóspedes sobre SENTIDO Aequora Lanzarote Suites

8.8

Fabuloso

Com base em 1.818 avaliações verificadas

Quem se hospeda aqui?

Negócios

0%

Casal

49%

Família

39%

Grupos

8%

Individual

1%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Viajantes descrevem o Aequora Lanzarote Suites como um resort limpo e ideal para famílias, perto da praia, com várias piscinas (incluindo uma só para adultos), entretenimento animado e um clube infantil, quartos espaçosos e modernos, funcionários simpáticos e prestativos, e buffets que oferecem muita variedade e bebidas.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

Viajantes descrevem o Aequora Lanzarote Suites como um resort limpo e ideal para famílias, perto da praia, com várias piscinas (incluindo uma só para adultos), entretenimento animado e um clube infantil, quartos espaçosos e modernos, funcionários simpáticos e prestativos, e buffets que oferecem muita variedade e bebidas.

As principais desvantagens mencionadas são pratos de buffet repetitivos ou simples, pratos com etiquetas incorretas e lanches limitados durante o dia, com custos adicionais para o cofre no quarto e água no regime de meia pensão. Alguns hóspedes mencionaram problemas com a reserva de espreguiçadeiras, ruído ocasional entre os quartos, layouts de banheiro abertos ou camas de solteiro unidas e casos esporádicos de manutenção ou limpeza deficientes. No geral, espere uma estadia bem organizada e rica em atividades, ideal para famílias e casais perto da praia.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

Várias piscinas (incluindo uma só para adultos), entretenimento diário com um excelente clube infantil, áreas de esportes e amplo estacionamento tornam o resort bem equipado para famílias e casais. Pontos negativos mencionados foram horários/equipamentos limitados na academia, problemas ocasionais com a reserva de espreguiçadeiras, alguns sinais de desgaste na manutenção e algumas reclamações sobre as opções de lanches ou a disponibilidade do spa.

Avaliações dos hóspedes relacionadas

10

Jessica

4 de set. de 2025

·

A estadia foi de 7 noites

The animation team makes this hotel above the rest. Anazing with the kids doinv dance lessons on the stage. Simply outstanding.

The animation team makes this hotel above the rest. Anazing with the kids doinv dance lessons on the stage. Simply outstanding.

10

David

7 de fev. de 2023

·

A estadia foi de 4 noites

Lovely hotel with a few pools, tennis, basketball, boules, and a small entertainment schedule. There is also an adults only relaxation pool with sun beds and day beds. Friendly staff, very good condition/upkeep and lovely sized room. Only complaints are breakfast isn’t until 8am which isn’t great for early risers and the ‘double bed’ was two large singles which weren’t joined and would move away from each other during the night.

Lovely hotel with a few pools, tennis, basketball, boules, and a small entertainment schedule. There is also an adults only relaxation pool with sun beds and day beds. Friendly staff, very good condition/upkeep and lovely sized room. Only complaints are breakfast isn’t until 8am which isn’t great for early risers and the ‘double bed’ was two large singles which weren’t joined and would move away from each other during the night.

10

Dilukshan

11 de out. de 2025

·

A estadia foi de 6 noites

The hotel was in a quiet location with plenty of parking. Spacious and clean rooms and variety of activities throughout the day. Food choices was great too.

The hotel was in a quiet location with plenty of parking. Spacious and clean rooms and variety of activities throughout the day. Food choices was great too.

8

Darren

25 de ago. de 2025

·

A estadia foi de 7 noites

Very nice, snack bar food choices during the day were very limited and there were no activities on saturdays. Generally very nice hotel.

Very nice, snack bar food choices during the day were very limited and there were no activities on saturdays. Generally very nice hotel.

10

Thi-yen

27 de ago. de 2025

·

A estadia foi de 10 noites

Amazing stay a AequoraSuites. Great for families or adults only. 99% staff members are very nice and pleasant Thumbs up for the chefs and Kitchen team as food was great and varied, easy to find something even for fussy children. Facilities are great and kept clean. Only Con: gym closes at 7pm and lacks of equipment Great great Animation, Entertaining Team. Can't say enough good thing about the 10 members of the Team. Emilia, Alina, Mano, Sua, Isael, Maria, Delphine, Raul ( probably got a few names wrong sorry). The kids Club is very good. Location is great, 5-10min from the beach, 10-15min from the airport by bus. Overall would highly recommend the Hotel and might even come back another time.

Amazing stay a AequoraSuites. Great for families or adults only. 99% staff members are very nice and pleasant Thumbs up for the chefs and Kitchen team as food was great and varied, easy to find something even for fussy children. Facilities are great and kept clean. Only Con: gym closes at 7pm and lacks of equipment Great great Animation, Entertaining Team. Can't say enough good thing about the 10 members of the Team. Emilia, Alina, Mano, Sua, Isael, Maria, Delphine, Raul ( probably got a few names wrong sorry). The kids Club is very good. Location is great, 5-10min from the beach, 10-15min from the airport by bus. Overall would highly recommend the Hotel and might even come back another time.

10

VERONIQUE

18 de set. de 2022

·

A estadia foi de 7 noites

Formule all inclusive parfaite avec de vrais cocktails et une varietes de boissons Chambre propre et calme Repas varies de bonne qualite Personnel tres agreable Seul desagrement peut etre pas lie a l hotel Partie spa ou nous avions reserve 2 massages que le personnel n a pas pu honorer Nous etions decus ... Sinon tout parfait On reviendra

Formule all inclusive parfaite avec de vrais cocktails et une varietes de boissons Chambre propre et calme Repas varies de bonne qualite Personnel tres agreable Seul desagrement peut etre pas lie a l hotel Partie spa ou nous avions reserve 2 massages que le personnel n a pas pu honorer Nous etions decus ... Sinon tout parfait On reviendra

10

Neshaun

8 de nov. de 2024

·

A estadia foi de 7 noites

A great hotel with great staff and for an all inclusive the food was excellent. You really don’t need to leave the grounds if you don’t want to as everything is on site with various pools and entertainment options. I will be returning with my family next year if the price is right.

A great hotel with great staff and for an all inclusive the food was excellent. You really don’t need to leave the grounds if you don’t want to as everything is on site with various pools and entertainment options. I will be returning with my family next year if the price is right.

10

Janice

9 de jul. de 2025

·

A estadia foi de 7 noites

Beautiful hotel, with a lovely, quiet adult only pool..perfect for chilling at

Beautiful hotel, with a lovely, quiet adult only pool..perfect for chilling at

10

JOHN

17 de ago. de 2025

·

A estadia foi de 12 noites

This place is immaculate, the staff are amazing and this year the food was best it's every been. They've put new tiles around the adult pool which is nice. Ive been here 6 times so I'm picking up on wee silly things, like a few broken tiles on the main walkway, drinks menu could do with a shake up and management could maybe walking the pool areas more often.

This place is immaculate, the staff are amazing and this year the food was best it's every been. They've put new tiles around the adult pool which is nice. Ive been here 6 times so I'm picking up on wee silly things, like a few broken tiles on the main walkway, drinks menu could do with a shake up and management could maybe walking the pool areas more often.

10

Tom

30 de jun. de 2025

·

A estadia foi de 7 noites

Can only praise the efforts of management and staff to ensure everything goes well on holiday. The rooms are spacious, clean and comfortable . Only one wardrobe with limited shelf storage which was a problem. We used the adult only facilities for dining and for pre and post meal drinks. The food was varied and tasty but disappointed not to see a strawberry offering!! Not a problem with Sun loungers around the adult pool although there was always those early risers reserving beds with towels before going for breakfast. We upgraded to all inclusive plus giving daily access to the a la carte restaurant and the adults only bar. Nothing more to pay on the premium drinks and the measures are more than generous. Cocktails are available and freshly prepared. Entertainment in the evening was ok but a bit more suited to younger children. This hotel is situated only 10 minutes by taxi from the airport at a cost of €13 and only a 10 minute walk to the beach. Can recommend for both families and couples.

Can only praise the efforts of management and staff to ensure everything goes well on holiday. The rooms are spacious, clean and comfortable . Only one wardrobe with limited shelf storage which was a problem. We used the adult only facilities for dining and for pre and post meal drinks. The food was varied and tasty but disappointed not to see a strawberry offering!! Not a problem with Sun loungers around the adult pool although there was always those early risers reserving beds with towels before going for breakfast. We upgraded to all inclusive plus giving daily access to the a la carte restaurant and the adults only bar. Nothing more to pay on the premium drinks and the measures are more than generous. Cocktails are available and freshly prepared. Entertainment in the evening was ok but a bit more suited to younger children. This hotel is situated only 10 minutes by taxi from the airport at a cost of €13 and only a 10 minute walk to the beach. Can recommend for both families and couples.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

Os comentários frequentemente descrevem o Aequora Lanzarote Suites como muito limpo e bem conservado em todos os quartos e áreas comuns. Alguns hóspedes relataram falhas na arrumação ou louça suja, e relatos isolados de pragas foram prontamente resolvidos.

Avaliações dos hóspedes relacionadas

6

Nisrin

27 de jun. de 2023

·

A estadia foi de 4 noites

I booked this hotel based on the great reviews so my expectations were very high! This is our last day here so I thought to review before we travel and I get busy and distracted. I will start off with the negatives: The big ones, -I found a cockroach in my room the first morning. There were also a few dead ones outside. If I was alone I would have stormed out of the hotel because I am such a cockroach phobe but the kids were with me and I will not break their hearts. I have to say that the hotel dealt with it very quickly and I never saw them again, neither in my room or outside. - the food labelling is a disaster! Wrong labels on most things, left from the previous lunch or dinner, a problem if you have allergies and if you don’t eat certain meats or are vegetarians. When asking staff they also didn’t know so they had to go to the kitchen and that consumed lots of time waiting. The little ones, - the food was not as good as expected, a three stars tops and not a 4 star, lots of variety but most of it not very tasty and the drinks at breakfast not fresh and on top of that diluted. - no Netflix or a way to stream apps, if you have kids that go to bed at 8 and can’t catch the entertainment it is pretty boring. - you have to pay 3€ for each day for the safe in the room!!! That is a rip off in my opinion, the safe is already in the room and it doesn’t consume extra costs to the hotel. That’s a first and I thought it’s very weird. - they only give a few complementary coffee capsul

I booked this hotel based on the great reviews so my expectations were very high! This is our last day here so I thought to review before we travel and I get busy and distracted. I will start off with the negatives: The big ones, -I found a cockroach in my room the first morning. There were also a few dead ones outside. If I was alone I would have stormed out of the hotel because I am such a cockroach phobe but the kids were with me and I will not break their hearts. I have to say that the hotel dealt with it very quickly and I never saw them again, neither in my room or outside. - the food labelling is a disaster! Wrong labels on most things, left from the previous lunch or dinner, a problem if you have allergies and if you don’t eat certain meats or are vegetarians. When asking staff they also didn’t know so they had to go to the kitchen and that consumed lots of time waiting. The little ones, - the food was not as good as expected, a three stars tops and not a 4 star, lots of variety but most of it not very tasty and the drinks at breakfast not fresh and on top of that diluted. - no Netflix or a way to stream apps, if you have kids that go to bed at 8 and can’t catch the entertainment it is pretty boring. - you have to pay 3€ for each day for the safe in the room!!! That is a rip off in my opinion, the safe is already in the room and it doesn’t consume extra costs to the hotel. That’s a first and I thought it’s very weird. - they only give a few complementary coffee capsul

8

Jenny

17 de mai. de 2024

·

A estadia foi de 7 noites

Die Unterkunft war wirklich super, modern eingerichtet und sehr sauber. Die Lage des Hotels war ebenfalls super: ruhig gelegen, mit genügend Einkaufsmöglichkeiten und Bars/Restaurant, die fußläufig in wenigen Minuten erreichbar sind. - Leider waren die gemeinsam genutzten Bereiche (Restaurants, Snackbar) nicht immer sauber. Vor allem die Gläser oder auch Teller waren teilweise noch mit Resten der vorherigen „Esser“ beschmutzt. Leider hat auch die ein oder andere Servicekraft die Gläser beim Servieren am oberen Glasrand gehalten/serviert und wieder abgeräumt (super, um Keime/Bakterien zu verteilen). - Leider war auch die Speiseauswahl nicht sehr abwechslungsreich und das Fleisch war grundsätzlich nicht „durch“. Das ist aber reine Geschmacksache. Die Dessertauswahl war dafür super und lecker.

Die Unterkunft war wirklich super, modern eingerichtet und sehr sauber. Die Lage des Hotels war ebenfalls super: ruhig gelegen, mit genügend Einkaufsmöglichkeiten und Bars/Restaurant, die fußläufig in wenigen Minuten erreichbar sind. - Leider waren die gemeinsam genutzten Bereiche (Restaurants, Snackbar) nicht immer sauber. Vor allem die Gläser oder auch Teller waren teilweise noch mit Resten der vorherigen „Esser“ beschmutzt. Leider hat auch die ein oder andere Servicekraft die Gläser beim Servieren am oberen Glasrand gehalten/serviert und wieder abgeräumt (super, um Keime/Bakterien zu verteilen). - Leider war auch die Speiseauswahl nicht sehr abwechslungsreich und das Fleisch war grundsätzlich nicht „durch“. Das ist aber reine Geschmacksache. Die Dessertauswahl war dafür super und lecker.

8

Catalin

16 de jul. de 2025

·

A estadia foi de 7 noites

The resort is nice, with a good option for activities. However, I found twice hair in the food once in pizza and 2nd time in the icecream, I had to chase the cleaning personal after the weekends to.get the bed and the towels changed even though I sign an agreement that I would like my room to be cleaned on a daily basis as I was with a toddler.Even after I spoke to.one on the cleaners they still.haven't cleaned up properly nor making the bed or wipeing the floor.Overall all is a good resort, but the cleanlines are not as they should be.If I wouldn't have this issues I would definetly come back.but after all I wont come back.due to.the poor cleaning lines.

The resort is nice, with a good option for activities. However, I found twice hair in the food once in pizza and 2nd time in the icecream, I had to chase the cleaning personal after the weekends to.get the bed and the towels changed even though I sign an agreement that I would like my room to be cleaned on a daily basis as I was with a toddler.Even after I spoke to.one on the cleaners they still.haven't cleaned up properly nor making the bed or wipeing the floor.Overall all is a good resort, but the cleanlines are not as they should be.If I wouldn't have this issues I would definetly come back.but after all I wont come back.due to.the poor cleaning lines.

10

Dilukshan

11 de out. de 2025

·

A estadia foi de 6 noites

The hotel was in a quiet location with plenty of parking. Spacious and clean rooms and variety of activities throughout the day. Food choices was great too.

The hotel was in a quiet location with plenty of parking. Spacious and clean rooms and variety of activities throughout the day. Food choices was great too.

10

John

4 de jan. de 2025

·

A estadia foi de 7 noites

Very clean, well maintained, and friendly staff

Very clean, well maintained, and friendly staff

10

Emma

8 de nov. de 2025

·

A estadia foi de 7 noites

Spotless clean, loads of amenities Buffet food was ok

Spotless clean, loads of amenities Buffet food was ok

10

Helen

29 de out. de 2025

·

A estadia foi de 5 noites

This property is well worth the stay. The staff are extremely helpful and friendly and nothing is a problem. The food and drink is good. Our accommodation was very clean and well set out. We stayed half board and it suited us perfectly. We would definitely return again.

This property is well worth the stay. The staff are extremely helpful and friendly and nothing is a problem. The food and drink is good. Our accommodation was very clean and well set out. We stayed half board and it suited us perfectly. We would definitely return again.

2

stephen

25 de jun. de 2025

·

A estadia foi de 10 noites

This was my second time here at this hotel and we even brought friends with us ! It will be the last time ! Some of the Staff were just rude and would not listen to when being explained to, very frustrating when a staff member man handles my wife. Not acceptable whatsoever. Then to the room being cleaned with fresh towels.. Twice in 10 days for a 4 Star hotel !! When we asked For every second day. The hotel is certainly not worthy of the 4 star's any longer, broken in fact shattered floor tiles everywhere in the common walking areas, very dirty around all the areas apart from the reception. One a few occasions at break and lunch we had broken tea cups that the hot water just went straight through to sharp chipped juice glasses.. then there was the room, Air conditioning was kon existing and the front door handle kept coming off when you could actually close the door after several times of trying.

This was my second time here at this hotel and we even brought friends with us ! It will be the last time ! Some of the Staff were just rude and would not listen to when being explained to, very frustrating when a staff member man handles my wife. Not acceptable whatsoever. Then to the room being cleaned with fresh towels.. Twice in 10 days for a 4 Star hotel !! When we asked For every second day. The hotel is certainly not worthy of the 4 star's any longer, broken in fact shattered floor tiles everywhere in the common walking areas, very dirty around all the areas apart from the reception. One a few occasions at break and lunch we had broken tea cups that the hot water just went straight through to sharp chipped juice glasses.. then there was the room, Air conditioning was kon existing and the front door handle kept coming off when you could actually close the door after several times of trying.

10

GARY

28 de jan. de 2025

·

A estadia foi de 11 noites

I loved everything about the whole complex. The food was excellent with a wide range of choices. The staff were all really friendly and extremely helpful. My room was perfect in every way and the complex itself was always spotlessly clean and the pools were at a lovely temperature. Also very handy for the local shops, bars and the beach which were all just a 2 minute walk away. Will definitely be booking to stay here again in the near future 😉😉

I loved everything about the whole complex. The food was excellent with a wide range of choices. The staff were all really friendly and extremely helpful. My room was perfect in every way and the complex itself was always spotlessly clean and the pools were at a lovely temperature. Also very handy for the local shops, bars and the beach which were all just a 2 minute walk away. Will definitely be booking to stay here again in the near future 😉😉

10

Sophie

1 de fev. de 2026

·

A estadia foi de 7 noites

Everything was excellent. The staff couldn’t do more for you. Hotel was very clean all over the site and the food was lovely!

Everything was excellent. The staff couldn’t do more for you. Hotel was very clean all over the site and the food was lovely!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são geralmente espaçosos, modernos e confortáveis, muitos com terraços ou vista para a piscina. Alguns hóspedes notaram peculiaridades de design e manutenção, como espaço de armazenamento limitado, transferência de ruído, camas de solteiro unidas, áreas de banheiro abertas e problemas ocasionais com o controle de luz ou o ar condicionado.

Avaliações dos hóspedes relacionadas

10

Mark

16 de jan. de 2023

·

A estadia foi de 19.372 noites

Lovely spacious rooms, exceptionally clean around the whole hotel. Food was generally good, extensive drinks menu on all inclusive. Pools were on the small side for the size of hotel but were heated and sunbeds no problem in January. Easy walk to the shops restaurants and a lovely area of beach. All in all a lovely hotel.

Lovely spacious rooms, exceptionally clean around the whole hotel. Food was generally good, extensive drinks menu on all inclusive. Pools were on the small side for the size of hotel but were heated and sunbeds no problem in January. Easy walk to the shops restaurants and a lovely area of beach. All in all a lovely hotel.

8

Uwe

15 de out. de 2024

·

A estadia foi de 10 noites

Hat uns sehr gut gefallen. Service und Personal freundlich und aufmerksam. Einziges Manko ist die Lautstärke im Zimmer. Wenn z.B. ein Stuhl im Nebenzimmer über den Boden gezogen wird. Stöckelschuhe im Flur können auch laut sein. Würden es aber wieder buchen.

Hat uns sehr gut gefallen. Service und Personal freundlich und aufmerksam. Einziges Manko ist die Lautstärke im Zimmer. Wenn z.B. ein Stuhl im Nebenzimmer über den Boden gezogen wird. Stöckelschuhe im Flur können auch laut sein. Würden es aber wieder buchen.

10

David

7 de fev. de 2023

·

A estadia foi de 4 noites

Lovely hotel with a few pools, tennis, basketball, boules, and a small entertainment schedule. There is also an adults only relaxation pool with sun beds and day beds. Friendly staff, very good condition/upkeep and lovely sized room. Only complaints are breakfast isn’t until 8am which isn’t great for early risers and the ‘double bed’ was two large singles which weren’t joined and would move away from each other during the night.

Lovely hotel with a few pools, tennis, basketball, boules, and a small entertainment schedule. There is also an adults only relaxation pool with sun beds and day beds. Friendly staff, very good condition/upkeep and lovely sized room. Only complaints are breakfast isn’t until 8am which isn’t great for early risers and the ‘double bed’ was two large singles which weren’t joined and would move away from each other during the night.

4

Sarah

14 de jun. de 2025

·

A estadia foi de 6 noites

I was very disappointed with my stay this year. firstly the room I was provided with was terrible, the patio door was broken and wouldn’t lock also the safe was broken. Surprised by this I spoke to the manager and he assured me he would get this sorted and to go out and enjoy myself, I did say I was uncomfortable leaving my case etc in the room and was surprised with the response “well it’s on the inside not the outside of the building so no problem” hmmm ok. On my return a few hours later the repairs had not been completed, rather than leave my valuables in an unlocked room for a second time I asked for a room change, which was granted. I moved and things seemed to be back on track, a friend joined me during the week and I was very honest and let the manager know and asked that the sofa bed be made up (considering I would end up paying extra for her to stay in my already paid for room) Assurances were given that this would be done, it wasn’t, I went back to reception and explained the situation, I was informed that staff had gone but would be back at 6pm and they would do it then. Guess what, it didn’t happen, I called reception but no response, I gave up! Until it came time to check out and I was charged for the extra person, I advised I was happy to pay for breakfast but the fact the extra bed was not provided I would not be happy paying the €77 reception wasn’t interested demanding money. Won’t stay here again!

I was very disappointed with my stay this year. firstly the room I was provided with was terrible, the patio door was broken and wouldn’t lock also the safe was broken. Surprised by this I spoke to the manager and he assured me he would get this sorted and to go out and enjoy myself, I did say I was uncomfortable leaving my case etc in the room and was surprised with the response “well it’s on the inside not the outside of the building so no problem” hmmm ok. On my return a few hours later the repairs had not been completed, rather than leave my valuables in an unlocked room for a second time I asked for a room change, which was granted. I moved and things seemed to be back on track, a friend joined me during the week and I was very honest and let the manager know and asked that the sofa bed be made up (considering I would end up paying extra for her to stay in my already paid for room) Assurances were given that this would be done, it wasn’t, I went back to reception and explained the situation, I was informed that staff had gone but would be back at 6pm and they would do it then. Guess what, it didn’t happen, I called reception but no response, I gave up! Until it came time to check out and I was charged for the extra person, I advised I was happy to pay for breakfast but the fact the extra bed was not provided I would not be happy paying the €77 reception wasn’t interested demanding money. Won’t stay here again!

10

Roy

16 de nov. de 2025

·

A estadia foi de 7 noites

Rooms were fantastically lean excellent staff food was fabulous

Rooms were fantastically lean excellent staff food was fabulous

10

daniel

14 de ago. de 2025

·

A estadia foi de 5 noites

We travelled as a couple with a baby aged 10 months. Check in was relatively quick, we waited for two families in front of us but when it got to our turn things were sorted quickly. Front desk staff member i think called Hugo was very nice and explained everything clearly. Our room was ground floor immediately as you come out of reception. The accommodation is split into apartment blocks.

We travelled as a couple with a baby aged 10 months. Check in was relatively quick, we waited for two families in front of us but when it got to our turn things were sorted quickly. Front desk staff member i think called Hugo was very nice and explained everything clearly. Our room was ground floor immediately as you come out of reception. The accommodation is split into apartment blocks.

10

Helle Nybo

26 de nov. de 2025

·

A estadia foi de 3 noites

Fantastisk dejligt værelse - og med egen terrasse ud mod pool. Meget hjælpsom personale - og alt fungerede. Ligger godt for strand og afstand til byen.

Fantastisk dejligt værelse - og med egen terrasse ud mod pool. Meget hjælpsom personale - og alt fungerede. Ligger godt for strand og afstand til byen.

6

Milos

14 de jan. de 2023

·

A estadia foi de 5 noites

Ubicación buena, 5 minutos a la playa. Es un complejo turístico repleto de apartamentos… no hay privacidad casi nunca. Nuestra habitación estaba en la planta baja y no podiamos abrir ninguna ventana ni cortinas… estaba lleno de gente enfrente como piscinas estaban localizadas directamente de ambos lados de apartamento… cama matrimonio se consiste de dos camas individuales. Una con colchón blando y otra con colchón duro… que terrible… muy ruidoso… se oye todo de otras habitaciones y lo peor es que aseos se pueden cerrar y como sonidos tal y como olor pasa por toda la habitación… no repetimos

Ubicación buena, 5 minutos a la playa. Es un complejo turístico repleto de apartamentos… no hay privacidad casi nunca. Nuestra habitación estaba en la planta baja y no podiamos abrir ninguna ventana ni cortinas… estaba lleno de gente enfrente como piscinas estaban localizadas directamente de ambos lados de apartamento… cama matrimonio se consiste de dos camas individuales. Una con colchón blando y otra con colchón duro… que terrible… muy ruidoso… se oye todo de otras habitaciones y lo peor es que aseos se pueden cerrar y como sonidos tal y como olor pasa por toda la habitación… no repetimos

2

Jade

4 de jul. de 2025

·

A estadia foi de 1 noite

Room was clean. But, staff were not friendly, had to pay daily fee for ability to use the safe in the room. Worst quality of sleep- the music from the entertainment was insanely loud, as if I was playing music in my room. Could hear every word of the music. I’m still quite shocked at how loud it was, and until after 11pm- so this kept me awake. Next problem was then being woken early by the light- the curtains are not black out and to make things worse there is a window in the bathroom with no covering, there is no door to the bathroom, and so as soon as the sun rises the room is bright. Was supposed to be somewhere to sleep before my flight from Lanzarote, but had a terrible sleep as a result of the above.

Room was clean. But, staff were not friendly, had to pay daily fee for ability to use the safe in the room. Worst quality of sleep- the music from the entertainment was insanely loud, as if I was playing music in my room. Could hear every word of the music. I’m still quite shocked at how loud it was, and until after 11pm- so this kept me awake. Next problem was then being woken early by the light- the curtains are not black out and to make things worse there is a window in the bathroom with no covering, there is no door to the bathroom, and so as soon as the sun rises the room is bright. Was supposed to be somewhere to sleep before my flight from Lanzarote, but had a terrible sleep as a result of the above.

10

Tom

30 de jun. de 2025

·

A estadia foi de 7 noites

Can only praise the efforts of management and staff to ensure everything goes well on holiday. The rooms are spacious, clean and comfortable . Only one wardrobe with limited shelf storage which was a problem. We used the adult only facilities for dining and for pre and post meal drinks. The food was varied and tasty but disappointed not to see a strawberry offering!! Not a problem with Sun loungers around the adult pool although there was always those early risers reserving beds with towels before going for breakfast. We upgraded to all inclusive plus giving daily access to the a la carte restaurant and the adults only bar. Nothing more to pay on the premium drinks and the measures are more than generous. Cocktails are available and freshly prepared. Entertainment in the evening was ok but a bit more suited to younger children. This hotel is situated only 10 minutes by taxi from the airport at a cost of €13 and only a 10 minute walk to the beach. Can recommend for both families and couples.

Can only praise the efforts of management and staff to ensure everything goes well on holiday. The rooms are spacious, clean and comfortable . Only one wardrobe with limited shelf storage which was a problem. We used the adult only facilities for dining and for pre and post meal drinks. The food was varied and tasty but disappointed not to see a strawberry offering!! Not a problem with Sun loungers around the adult pool although there was always those early risers reserving beds with towels before going for breakfast. We upgraded to all inclusive plus giving daily access to the a la carte restaurant and the adults only bar. Nothing more to pay on the premium drinks and the measures are more than generous. Cocktails are available and freshly prepared. Entertainment in the evening was ok but a bit more suited to younger children. This hotel is situated only 10 minutes by taxi from the airport at a cost of €13 and only a 10 minute walk to the beach. Can recommend for both families and couples.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

O serviço é amplamente elogiado por ser simpático, atencioso e proativo na recepção, nos restaurantes, nos bares e na animação, com toques atenciosos para ocasiões especiais. Alguns hóspedes tiveram experiências com respostas inconsistentes ou grosseria, acompanhamento mais lento de solicitações e aplicação limitada das regras de reserva de espreguiçadeiras na piscina.

Avaliações dos hóspedes relacionadas

6

Ann

4 de ago. de 2025

·

A estadia foi de 14 noites

Location excellent, beach is 5 mins walk. Hotel is very clean and most of the entertainment team are very friendly, they have a lot for guests to join in with inc fitness, games, sports. Pools are lovely but it can be difficult to get a sunbed due to people reserving beds and going away, this is sometimes addressed by staff but not often. Plenty of choice of food, pretty good, signage could be better. Drinks are very reasonably priced, we were HB due to not eating or drinking enough to justify extra cost of AI. Vast majority of other guests were French and there didn’t seem to be any interaction between guests, something which I have enjoyed in similar hotels in the past. Los Pocillos is a lovely area, some great shops, restaurants and Marco’s bar, great for an after dinner walk, drink, shop. Centre of PDC is quite a long walk but buses are great and cheap.

Location excellent, beach is 5 mins walk. Hotel is very clean and most of the entertainment team are very friendly, they have a lot for guests to join in with inc fitness, games, sports. Pools are lovely but it can be difficult to get a sunbed due to people reserving beds and going away, this is sometimes addressed by staff but not often. Plenty of choice of food, pretty good, signage could be better. Drinks are very reasonably priced, we were HB due to not eating or drinking enough to justify extra cost of AI. Vast majority of other guests were French and there didn’t seem to be any interaction between guests, something which I have enjoyed in similar hotels in the past. Los Pocillos is a lovely area, some great shops, restaurants and Marco’s bar, great for an after dinner walk, drink, shop. Centre of PDC is quite a long walk but buses are great and cheap.

4

Sarah

14 de jun. de 2025

·

A estadia foi de 6 noites

I was very disappointed with my stay this year. firstly the room I was provided with was terrible, the patio door was broken and wouldn’t lock also the safe was broken. Surprised by this I spoke to the manager and he assured me he would get this sorted and to go out and enjoy myself, I did say I was uncomfortable leaving my case etc in the room and was surprised with the response “well it’s on the inside not the outside of the building so no problem” hmmm ok. On my return a few hours later the repairs had not been completed, rather than leave my valuables in an unlocked room for a second time I asked for a room change, which was granted. I moved and things seemed to be back on track, a friend joined me during the week and I was very honest and let the manager know and asked that the sofa bed be made up (considering I would end up paying extra for her to stay in my already paid for room) Assurances were given that this would be done, it wasn’t, I went back to reception and explained the situation, I was informed that staff had gone but would be back at 6pm and they would do it then. Guess what, it didn’t happen, I called reception but no response, I gave up! Until it came time to check out and I was charged for the extra person, I advised I was happy to pay for breakfast but the fact the extra bed was not provided I would not be happy paying the €77 reception wasn’t interested demanding money. Won’t stay here again!

I was very disappointed with my stay this year. firstly the room I was provided with was terrible, the patio door was broken and wouldn’t lock also the safe was broken. Surprised by this I spoke to the manager and he assured me he would get this sorted and to go out and enjoy myself, I did say I was uncomfortable leaving my case etc in the room and was surprised with the response “well it’s on the inside not the outside of the building so no problem” hmmm ok. On my return a few hours later the repairs had not been completed, rather than leave my valuables in an unlocked room for a second time I asked for a room change, which was granted. I moved and things seemed to be back on track, a friend joined me during the week and I was very honest and let the manager know and asked that the sofa bed be made up (considering I would end up paying extra for her to stay in my already paid for room) Assurances were given that this would be done, it wasn’t, I went back to reception and explained the situation, I was informed that staff had gone but would be back at 6pm and they would do it then. Guess what, it didn’t happen, I called reception but no response, I gave up! Until it came time to check out and I was charged for the extra person, I advised I was happy to pay for breakfast but the fact the extra bed was not provided I would not be happy paying the €77 reception wasn’t interested demanding money. Won’t stay here again!

10

rebecca

5 de dez. de 2024

·

A estadia foi de 4 noites

2nd time staying here and was just as good as the last time. Staff couldn't do enough, Food choices excellent. Reception really helpful with a charger and then accommodating a late check out as late flight back. Fab. Will definitely stay here again

2nd time staying here and was just as good as the last time. Staff couldn't do enough, Food choices excellent. Reception really helpful with a charger and then accommodating a late check out as late flight back. Fab. Will definitely stay here again

10

daniel

14 de ago. de 2025

·

A estadia foi de 5 noites

We travelled as a couple with a baby aged 10 months. Check in was relatively quick, we waited for two families in front of us but when it got to our turn things were sorted quickly. Front desk staff member i think called Hugo was very nice and explained everything clearly. Our room was ground floor immediately as you come out of reception. The accommodation is split into apartment blocks.

We travelled as a couple with a baby aged 10 months. Check in was relatively quick, we waited for two families in front of us but when it got to our turn things were sorted quickly. Front desk staff member i think called Hugo was very nice and explained everything clearly. Our room was ground floor immediately as you come out of reception. The accommodation is split into apartment blocks.

10

Elaine

7 de out. de 2025

·

A estadia foi de 7 noites

Every staff member from domestics, reception, bar staff, dining rooms and animation team were superb. Always say hello / hola and take time to check your holiday is as you wish and throughout the stay if need anything or feedback

Every staff member from domestics, reception, bar staff, dining rooms and animation team were superb. Always say hello / hola and take time to check your holiday is as you wish and throughout the stay if need anything or feedback

10

Karen

10 de jan. de 2025

·

A estadia foi de 2 noites

We enjoyed a 2 night stay a this hotel. We didn’t arrive until late evening on our first night due to plane delays so we had missed any entertainment and evening meal, but they did supply a pack of sandwiches, juice and fruit. The room and hotel were very clean and modern. There were beverages supplied in our room but mainly coffee and tiny cups. So being British I would have liked a cup of ordinary tea and milk. The food selection in the restaurants was very good, nicely presented and a great variety. The entertainment team were very good and worked very hard to keep you enjoying your stay. My big criticism was as usual when abroad, there were a lot of saving sun beds around the pools with towels, so the only ones available were in the shade. Hotels should stop this happening as it spoils it for the guest that aren’t as selfish as to do this. I would still recommend this hotel though as everything else is really goid.

We enjoyed a 2 night stay a this hotel. We didn’t arrive until late evening on our first night due to plane delays so we had missed any entertainment and evening meal, but they did supply a pack of sandwiches, juice and fruit. The room and hotel were very clean and modern. There were beverages supplied in our room but mainly coffee and tiny cups. So being British I would have liked a cup of ordinary tea and milk. The food selection in the restaurants was very good, nicely presented and a great variety. The entertainment team were very good and worked very hard to keep you enjoying your stay. My big criticism was as usual when abroad, there were a lot of saving sun beds around the pools with towels, so the only ones available were in the shade. Hotels should stop this happening as it spoils it for the guest that aren’t as selfish as to do this. I would still recommend this hotel though as everything else is really goid.

10

Helen

29 de out. de 2025

·

A estadia foi de 5 noites

This property is well worth the stay. The staff are extremely helpful and friendly and nothing is a problem. The food and drink is good. Our accommodation was very clean and well set out. We stayed half board and it suited us perfectly. We would definitely return again.

This property is well worth the stay. The staff are extremely helpful and friendly and nothing is a problem. The food and drink is good. Our accommodation was very clean and well set out. We stayed half board and it suited us perfectly. We would definitely return again.

2

stephen

25 de jun. de 2025

·

A estadia foi de 10 noites

This was my second time here at this hotel and we even brought friends with us ! It will be the last time ! Some of the Staff were just rude and would not listen to when being explained to, very frustrating when a staff member man handles my wife. Not acceptable whatsoever. Then to the room being cleaned with fresh towels.. Twice in 10 days for a 4 Star hotel !! When we asked For every second day. The hotel is certainly not worthy of the 4 star's any longer, broken in fact shattered floor tiles everywhere in the common walking areas, very dirty around all the areas apart from the reception. One a few occasions at break and lunch we had broken tea cups that the hot water just went straight through to sharp chipped juice glasses.. then there was the room, Air conditioning was kon existing and the front door handle kept coming off when you could actually close the door after several times of trying.

This was my second time here at this hotel and we even brought friends with us ! It will be the last time ! Some of the Staff were just rude and would not listen to when being explained to, very frustrating when a staff member man handles my wife. Not acceptable whatsoever. Then to the room being cleaned with fresh towels.. Twice in 10 days for a 4 Star hotel !! When we asked For every second day. The hotel is certainly not worthy of the 4 star's any longer, broken in fact shattered floor tiles everywhere in the common walking areas, very dirty around all the areas apart from the reception. One a few occasions at break and lunch we had broken tea cups that the hot water just went straight through to sharp chipped juice glasses.. then there was the room, Air conditioning was kon existing and the front door handle kept coming off when you could actually close the door after several times of trying.

8

Javier Aguilar

3 de jul. de 2023

·

A estadia foi de 7 noites

Pasamos la semana del 25 Junio al 02 de Julio y nuestra estancia fue genial. Agradecer al personal, en concreto, a Cristina y a Jennifer del miniclub por su amabilidad, paciencia y entrega. A Eva como camarera de piso por su generosidad y a Julio como camarero del Bar Nautilus por su simpatía e interés en satisfacer las necesidades de sus clientes. Nos han hecho sentir como en casa. Los espectáculos muy buenos en general. El buffete magnifico, con gran variedad aunque incluiría potajes a mediodía. Por lo demás, genial.

Pasamos la semana del 25 Junio al 02 de Julio y nuestra estancia fue genial. Agradecer al personal, en concreto, a Cristina y a Jennifer del miniclub por su amabilidad, paciencia y entrega. A Eva como camarera de piso por su generosidad y a Julio como camarero del Bar Nautilus por su simpatía e interés en satisfacer las necesidades de sus clientes. Nos han hecho sentir como en casa. Los espectáculos muy buenos en general. El buffete magnifico, con gran variedad aunque incluiría potajes a mediodía. Por lo demás, genial.

10

Sophie

1 de fev. de 2026

·

A estadia foi de 7 noites

Everything was excellent. The staff couldn’t do more for you. Hotel was very clean all over the site and the food was lovely!

Everything was excellent. The staff couldn’t do more for you. Hotel was very clean all over the site and the food was lovely!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Área tranquila perto de Los Pocillos, com lojas e restaurantes próximos e a praia a cerca de 3 a 10 minutos a pé. Fácil acesso a Puerto del Carmen de ônibus ou a uma caminhada mais longa, e a cerca de 10 a 15 minutos do aeroporto; amplo estacionamento no local.

Avaliações dos hóspedes relacionadas

6

Ann

4 de ago. de 2025

·

A estadia foi de 14 noites

Location excellent, beach is 5 mins walk. Hotel is very clean and most of the entertainment team are very friendly, they have a lot for guests to join in with inc fitness, games, sports. Pools are lovely but it can be difficult to get a sunbed due to people reserving beds and going away, this is sometimes addressed by staff but not often. Plenty of choice of food, pretty good, signage could be better. Drinks are very reasonably priced, we were HB due to not eating or drinking enough to justify extra cost of AI. Vast majority of other guests were French and there didn’t seem to be any interaction between guests, something which I have enjoyed in similar hotels in the past. Los Pocillos is a lovely area, some great shops, restaurants and Marco’s bar, great for an after dinner walk, drink, shop. Centre of PDC is quite a long walk but buses are great and cheap.

Location excellent, beach is 5 mins walk. Hotel is very clean and most of the entertainment team are very friendly, they have a lot for guests to join in with inc fitness, games, sports. Pools are lovely but it can be difficult to get a sunbed due to people reserving beds and going away, this is sometimes addressed by staff but not often. Plenty of choice of food, pretty good, signage could be better. Drinks are very reasonably priced, we were HB due to not eating or drinking enough to justify extra cost of AI. Vast majority of other guests were French and there didn’t seem to be any interaction between guests, something which I have enjoyed in similar hotels in the past. Los Pocillos is a lovely area, some great shops, restaurants and Marco’s bar, great for an after dinner walk, drink, shop. Centre of PDC is quite a long walk but buses are great and cheap.

8

Brian

19 de mar. de 2024

·

A estadia foi de 9 noites

Very quiet and spotless. Easy walk to beach.

Very quiet and spotless. Easy walk to beach.

10

Mark

16 de jan. de 2023

·

A estadia foi de 19.372 noites

Lovely spacious rooms, exceptionally clean around the whole hotel. Food was generally good, extensive drinks menu on all inclusive. Pools were on the small side for the size of hotel but were heated and sunbeds no problem in January. Easy walk to the shops restaurants and a lovely area of beach. All in all a lovely hotel.

Lovely spacious rooms, exceptionally clean around the whole hotel. Food was generally good, extensive drinks menu on all inclusive. Pools were on the small side for the size of hotel but were heated and sunbeds no problem in January. Easy walk to the shops restaurants and a lovely area of beach. All in all a lovely hotel.

10

Dilukshan

11 de out. de 2025

·

A estadia foi de 6 noites

The hotel was in a quiet location with plenty of parking. Spacious and clean rooms and variety of activities throughout the day. Food choices was great too.

The hotel was in a quiet location with plenty of parking. Spacious and clean rooms and variety of activities throughout the day. Food choices was great too.

10

Nuala

9 de jun. de 2023

·

A estadia foi de 6 noites

Lovely location, the hotel is fantastic, especially for families

Lovely location, the hotel is fantastic, especially for families

8

Karen

25 de ago. de 2025

·

A estadia foi de 7 noites

Stayed for a week in June, lovely time to stay as it wasn’t overly busy and plenty of sunbeds. The property was lovely and clean. Wine didn’t realised until the end of our stay that there were 2 entertainment venues the main one aimed at families and one aimed at adults near the reception. Bar staff were lovely we found the restaurant staff not as friendly. Food was pretty good, a good variety each evening. About a 20-30 min walk to Peurto del carmen or you can catch a bus from just round the corner. Playa blanca took about 40mins via bus.

Stayed for a week in June, lovely time to stay as it wasn’t overly busy and plenty of sunbeds. The property was lovely and clean. Wine didn’t realised until the end of our stay that there were 2 entertainment venues the main one aimed at families and one aimed at adults near the reception. Bar staff were lovely we found the restaurant staff not as friendly. Food was pretty good, a good variety each evening. About a 20-30 min walk to Peurto del carmen or you can catch a bus from just round the corner. Playa blanca took about 40mins via bus.

10

Helle Nybo

26 de nov. de 2025

·

A estadia foi de 3 noites

Fantastisk dejligt værelse - og med egen terrasse ud mod pool. Meget hjælpsom personale - og alt fungerede. Ligger godt for strand og afstand til byen.

Fantastisk dejligt værelse - og med egen terrasse ud mod pool. Meget hjælpsom personale - og alt fungerede. Ligger godt for strand og afstand til byen.

10

Maria

17 de nov. de 2024

·

A estadia foi de 6 noites

Would recommend. Great hotel. Friendly staff. Super clean. Rooms good size and pools excellent. Easy bus or taxi to puerto del carmen main strip.

Would recommend. Great hotel. Friendly staff. Super clean. Rooms good size and pools excellent. Easy bus or taxi to puerto del carmen main strip.

10

María Carmen

10 de abr. de 2023

·

A estadia foi de 8 noites

Hotel en Puerto del Carmen. No está en primera línea de playa, pero andando son 3 minutos. Habitaciones muy amplias, que dan a diferentes jardines o piscinas. La nuestra, como llevamos a un niño, daba a la piscina infantil.Comidas tipobuffet, variados y ricos. Personal muy amable. Aparcamiento en la puerta del hotel.

Hotel en Puerto del Carmen. No está en primera línea de playa, pero andando son 3 minutos. Habitaciones muy amplias, que dan a diferentes jardines o piscinas. La nuestra, como llevamos a un niño, daba a la piscina infantil.Comidas tipobuffet, variados y ricos. Personal muy amable. Aparcamiento en la puerta del hotel.

10

Tom

30 de jun. de 2025

·

A estadia foi de 7 noites

Can only praise the efforts of management and staff to ensure everything goes well on holiday. The rooms are spacious, clean and comfortable . Only one wardrobe with limited shelf storage which was a problem. We used the adult only facilities for dining and for pre and post meal drinks. The food was varied and tasty but disappointed not to see a strawberry offering!! Not a problem with Sun loungers around the adult pool although there was always those early risers reserving beds with towels before going for breakfast. We upgraded to all inclusive plus giving daily access to the a la carte restaurant and the adults only bar. Nothing more to pay on the premium drinks and the measures are more than generous. Cocktails are available and freshly prepared. Entertainment in the evening was ok but a bit more suited to younger children. This hotel is situated only 10 minutes by taxi from the airport at a cost of €13 and only a 10 minute walk to the beach. Can recommend for both families and couples.

Can only praise the efforts of management and staff to ensure everything goes well on holiday. The rooms are spacious, clean and comfortable . Only one wardrobe with limited shelf storage which was a problem. We used the adult only facilities for dining and for pre and post meal drinks. The food was varied and tasty but disappointed not to see a strawberry offering!! Not a problem with Sun loungers around the adult pool although there was always those early risers reserving beds with towels before going for breakfast. We upgraded to all inclusive plus giving daily access to the a la carte restaurant and the adults only bar. Nothing more to pay on the premium drinks and the measures are more than generous. Cocktails are available and freshly prepared. Entertainment in the evening was ok but a bit more suited to younger children. This hotel is situated only 10 minutes by taxi from the airport at a cost of €13 and only a 10 minute walk to the beach. Can recommend for both families and couples.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

Os buffets são amplamente elogiados pela variedade e qualidade geralmente boa, com várias áreas de jantar e bebidas decentes no sistema all-inclusive; alguns hóspedes apreciaram as noites temáticas e a opção a la carte no AI Plus. As principais críticas incluem itens repetitivos ou simples, problemas ocasionais de rotulagem e higiene, opções limitadas de lanches e custos adicionais para água no regime de meia pensão.

Avaliações dos hóspedes relacionadas

6

Nisrin

27 de jun. de 2023

·

A estadia foi de 4 noites

I booked this hotel based on the great reviews so my expectations were very high! This is our last day here so I thought to review before we travel and I get busy and distracted. I will start off with the negatives: The big ones, -I found a cockroach in my room the first morning. There were also a few dead ones outside. If I was alone I would have stormed out of the hotel because I am such a cockroach phobe but the kids were with me and I will not break their hearts. I have to say that the hotel dealt with it very quickly and I never saw them again, neither in my room or outside. - the food labelling is a disaster! Wrong labels on most things, left from the previous lunch or dinner, a problem if you have allergies and if you don’t eat certain meats or are vegetarians. When asking staff they also didn’t know so they had to go to the kitchen and that consumed lots of time waiting. The little ones, - the food was not as good as expected, a three stars tops and not a 4 star, lots of variety but most of it not very tasty and the drinks at breakfast not fresh and on top of that diluted. - no Netflix or a way to stream apps, if you have kids that go to bed at 8 and can’t catch the entertainment it is pretty boring. - you have to pay 3€ for each day for the safe in the room!!! That is a rip off in my opinion, the safe is already in the room and it doesn’t consume extra costs to the hotel. That’s a first and I thought it’s very weird. - they only give a few complementary coffee capsul

I booked this hotel based on the great reviews so my expectations were very high! This is our last day here so I thought to review before we travel and I get busy and distracted. I will start off with the negatives: The big ones, -I found a cockroach in my room the first morning. There were also a few dead ones outside. If I was alone I would have stormed out of the hotel because I am such a cockroach phobe but the kids were with me and I will not break their hearts. I have to say that the hotel dealt with it very quickly and I never saw them again, neither in my room or outside. - the food labelling is a disaster! Wrong labels on most things, left from the previous lunch or dinner, a problem if you have allergies and if you don’t eat certain meats or are vegetarians. When asking staff they also didn’t know so they had to go to the kitchen and that consumed lots of time waiting. The little ones, - the food was not as good as expected, a three stars tops and not a 4 star, lots of variety but most of it not very tasty and the drinks at breakfast not fresh and on top of that diluted. - no Netflix or a way to stream apps, if you have kids that go to bed at 8 and can’t catch the entertainment it is pretty boring. - you have to pay 3€ for each day for the safe in the room!!! That is a rip off in my opinion, the safe is already in the room and it doesn’t consume extra costs to the hotel. That’s a first and I thought it’s very weird. - they only give a few complementary coffee capsul

8

Catalin

16 de jul. de 2025

·

A estadia foi de 7 noites

The resort is nice, with a good option for activities. However, I found twice hair in the food once in pizza and 2nd time in the icecream, I had to chase the cleaning personal after the weekends to.get the bed and the towels changed even though I sign an agreement that I would like my room to be cleaned on a daily basis as I was with a toddler.Even after I spoke to.one on the cleaners they still.haven't cleaned up properly nor making the bed or wipeing the floor.Overall all is a good resort, but the cleanlines are not as they should be.If I wouldn't have this issues I would definetly come back.but after all I wont come back.due to.the poor cleaning lines.

The resort is nice, with a good option for activities. However, I found twice hair in the food once in pizza and 2nd time in the icecream, I had to chase the cleaning personal after the weekends to.get the bed and the towels changed even though I sign an agreement that I would like my room to be cleaned on a daily basis as I was with a toddler.Even after I spoke to.one on the cleaners they still.haven't cleaned up properly nor making the bed or wipeing the floor.Overall all is a good resort, but the cleanlines are not as they should be.If I wouldn't have this issues I would definetly come back.but after all I wont come back.due to.the poor cleaning lines.

10

Maria

23 de jun. de 2024

·

A estadia foi de 6 noites

Nos ha encantado, habitación amplía, bonita y moderna, cama muy comoda, cortinas opacas, buen aislamiento de ruidos, el hotel tiene muchas instalaciones, muy bien cuidadas, muchas actividades, parking gratuito y grande, buena ubicación, se han adaptado a nosotros el día que nos ibamos para poder desayunar antes en el bufet por que salía nuestro vuelo muy temprano, trabajadores simpáticos y amables. Tienen servicio de alquiler de toallas para playa y piscina dando un depósito que luego te devuelven. Lo único que no nos ha gustado y que veo un fallo es que cogiendo la media pensión no entran bebidas, cosa que entiendo, pero tampoco entra el agua, que es algo tan básico, entiendo que no pongan botellas pero al menos jarras o algo donde poder acceder a ella sin tener que pagar 2,30€ por una botella pequeña de agua por persona, encima con un precio bastante elevado. Por lo demás todo de 10.

Nos ha encantado, habitación amplía, bonita y moderna, cama muy comoda, cortinas opacas, buen aislamiento de ruidos, el hotel tiene muchas instalaciones, muy bien cuidadas, muchas actividades, parking gratuito y grande, buena ubicación, se han adaptado a nosotros el día que nos ibamos para poder desayunar antes en el bufet por que salía nuestro vuelo muy temprano, trabajadores simpáticos y amables. Tienen servicio de alquiler de toallas para playa y piscina dando un depósito que luego te devuelven. Lo único que no nos ha gustado y que veo un fallo es que cogiendo la media pensión no entran bebidas, cosa que entiendo, pero tampoco entra el agua, que es algo tan básico, entiendo que no pongan botellas pero al menos jarras o algo donde poder acceder a ella sin tener que pagar 2,30€ por una botella pequeña de agua por persona, encima con un precio bastante elevado. Por lo demás todo de 10.

8

Karen

25 de ago. de 2025

·

A estadia foi de 7 noites

Stayed for a week in June, lovely time to stay as it wasn’t overly busy and plenty of sunbeds. The property was lovely and clean. Wine didn’t realised until the end of our stay that there were 2 entertainment venues the main one aimed at families and one aimed at adults near the reception. Bar staff were lovely we found the restaurant staff not as friendly. Food was pretty good, a good variety each evening. About a 20-30 min walk to Peurto del carmen or you can catch a bus from just round the corner. Playa blanca took about 40mins via bus.

Stayed for a week in June, lovely time to stay as it wasn’t overly busy and plenty of sunbeds. The property was lovely and clean. Wine didn’t realised until the end of our stay that there were 2 entertainment venues the main one aimed at families and one aimed at adults near the reception. Bar staff were lovely we found the restaurant staff not as friendly. Food was pretty good, a good variety each evening. About a 20-30 min walk to Peurto del carmen or you can catch a bus from just round the corner. Playa blanca took about 40mins via bus.

8

Darren

25 de ago. de 2025

·

A estadia foi de 7 noites

Very nice, snack bar food choices during the day were very limited and there were no activities on saturdays. Generally very nice hotel.

Very nice, snack bar food choices during the day were very limited and there were no activities on saturdays. Generally very nice hotel.

8

Malgorzata Anna

30 de jul. de 2025

·

A estadia foi de 7 noites

Food was alright but very repetitive and wasn’t enough choice, pasta was very basic almost like for kids in nursery and meat wasn’t to great really- ether too though or overcooked. Salad options was pretty standard and you can see that they use whatever was leftover to make different version of salad bar. Paella was not great either…really basic food. Definitely not ⭐️⭐️⭐️⭐️ more likely just ⭐️⭐️⭐️.

Food was alright but very repetitive and wasn’t enough choice, pasta was very basic almost like for kids in nursery and meat wasn’t to great really- ether too though or overcooked. Salad options was pretty standard and you can see that they use whatever was leftover to make different version of salad bar. Paella was not great either…really basic food. Definitely not ⭐️⭐️⭐️⭐️ more likely just ⭐️⭐️⭐️.

10

Helen

29 de out. de 2025

·

A estadia foi de 5 noites

This property is well worth the stay. The staff are extremely helpful and friendly and nothing is a problem. The food and drink is good. Our accommodation was very clean and well set out. We stayed half board and it suited us perfectly. We would definitely return again.

This property is well worth the stay. The staff are extremely helpful and friendly and nothing is a problem. The food and drink is good. Our accommodation was very clean and well set out. We stayed half board and it suited us perfectly. We would definitely return again.

10

Caroline

24 de mar. de 2025

·

A estadia foi de 7 noites

An absolute beautiful holiday everything was perfect from the staff who were all so helpful and polite to the facilities which were fabulous and the food was unbelievable for an all inclusive such an array and different theme nights a real 5 star experience

An absolute beautiful holiday everything was perfect from the staff who were all so helpful and polite to the facilities which were fabulous and the food was unbelievable for an all inclusive such an array and different theme nights a real 5 star experience

10

Sophie

1 de fev. de 2026

·

A estadia foi de 7 noites

Everything was excellent. The staff couldn’t do more for you. Hotel was very clean all over the site and the food was lovely!

Everything was excellent. The staff couldn’t do more for you. Hotel was very clean all over the site and the food was lovely!

10

Tom

30 de jun. de 2025

·

A estadia foi de 7 noites

Can only praise the efforts of management and staff to ensure everything goes well on holiday. The rooms are spacious, clean and comfortable . Only one wardrobe with limited shelf storage which was a problem. We used the adult only facilities for dining and for pre and post meal drinks. The food was varied and tasty but disappointed not to see a strawberry offering!! Not a problem with Sun loungers around the adult pool although there was always those early risers reserving beds with towels before going for breakfast. We upgraded to all inclusive plus giving daily access to the a la carte restaurant and the adults only bar. Nothing more to pay on the premium drinks and the measures are more than generous. Cocktails are available and freshly prepared. Entertainment in the evening was ok but a bit more suited to younger children. This hotel is situated only 10 minutes by taxi from the airport at a cost of €13 and only a 10 minute walk to the beach. Can recommend for both families and couples.

Can only praise the efforts of management and staff to ensure everything goes well on holiday. The rooms are spacious, clean and comfortable . Only one wardrobe with limited shelf storage which was a problem. We used the adult only facilities for dining and for pre and post meal drinks. The food was varied and tasty but disappointed not to see a strawberry offering!! Not a problem with Sun loungers around the adult pool although there was always those early risers reserving beds with towels before going for breakfast. We upgraded to all inclusive plus giving daily access to the a la carte restaurant and the adults only bar. Nothing more to pay on the premium drinks and the measures are more than generous. Cocktails are available and freshly prepared. Entertainment in the evening was ok but a bit more suited to younger children. This hotel is situated only 10 minutes by taxi from the airport at a cost of €13 and only a 10 minute walk to the beach. Can recommend for both families and couples.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

10

Leonard

3 de mai. de 2026

·

A estadia foi de 14 noites

A great stay with kids. The kids club was great, the restaurant was decent, the pools were warm and Emilia at the kids club was amazing.

A great stay with kids. The kids club was great, the restaurant was decent, the pools were warm and Emilia at the kids club was amazing.

8

Daniel

3 de fev. de 2026

·

A estadia foi de 3 noites

Clean and well maintained complex. Junior suite room was great. Food was above usual all inclusive standards. Staff fine. Close to beach, 5 minute taxi to Puerta Del Carmen and 10 mins in taxi from the airport. Room for improvement- better sport facilities (seperate football, basketball and Tennis court( rather than them all together and a terrible booking system where soneone can book all day every day and not even turn up. Thats probably my only criticism.

Clean and well maintained complex. Junior suite room was great. Food was above usual all inclusive standards. Staff fine. Close to beach, 5 minute taxi to Puerta Del Carmen and 10 mins in taxi from the airport. Room for improvement- better sport facilities (seperate football, basketball and Tennis court( rather than them all together and a terrible booking system where soneone can book all day every day and not even turn up. Thats probably my only criticism.

10

Sophie

1 de fev. de 2026

·

A estadia foi de 7 noites

Everything was excellent. The staff couldn’t do more for you. Hotel was very clean all over the site and the food was lovely!

Everything was excellent. The staff couldn’t do more for you. Hotel was very clean all over the site and the food was lovely!

8

Emily

31 de jan. de 2026

·

A estadia foi de 4 noites

The hotel was immaculate and all of the staff were fantastic. From the stafg working in the resteraunt to the entertainment staff an

The hotel was immaculate and all of the staff were fantastic. From the stafg working in the resteraunt to the entertainment staff an

10

GARY

28 de jan. de 2026

·

A estadia foi de 11 noites

Everything was top notch from the lovely big clean room and the excellent choice of food at breakfast, lunch & dinner to the general cleanliness around the whole complex including the adult pool and all the staff are courteous and extremely professional and friendly. My 2nd time staying here and definitely not my last 11/10

Everything was top notch from the lovely big clean room and the excellent choice of food at breakfast, lunch & dinner to the general cleanliness around the whole complex including the adult pool and all the staff are courteous and extremely professional and friendly. My 2nd time staying here and definitely not my last 11/10

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 23:59

Antes das 11:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

setembro 2026

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.

O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
Este alojamento aceita cartões de crédito, cartões de débito e numerário
É possível efetuar transações sem numerário
O alojamento dispõe dos seguintes elementos de segurança: detetor de monóxido de carbono, extintor, detetor de fumo e sistema de segurança.
Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
Utilização obrigatória de máscara no alojamento para clientes não vacinados contra a COVID-19

Devido às regulamentações nacionais, as transações em numerário neste alojamento não poderão exceder 1000 EUR. Para mais informações, contacte o alojamento através dos dados que constam na confirmação de reserva.
O preço total apresentado para estadias a 24 de dezembro inclui uma tarifa relativa a um jantar de gala obrigatório da véspera de Natal.
O preço total apresentado para estadias a 31 de dezembro inclui uma tarifa relativa a um jantar de gala obrigatório da véspera de Ano Novo.
O alojamento permite a estadia grátis de 1 criança com idade igual ou inferior a 12 anos, desde que ocupe o mesmo quarto que os pais ou responsáveis e utilize as camas existentes.
Disponibilização de opções de pagamento sem numerário em todas as transações e utilização obrigatória de máscara nas áreas públicas para clientes não vacinados.

Cofre no quarto: 3 EUR por dia

A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.