Rixos Premium Alamein
From
181 US$
/ noche
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From
181 US$
/ noche
Acerca de esta propiedad
Para un relax sin igual, nada como una visita al spa, que ofrece masajes. Descansa bajo el sol en la playa privada o diviértete gracias a las instalaciones disponibles, que incluyen un centro de bienestar y una piscina cubierta. Otros servi...
Servicios
Para un relax sin igual, nada como una visita al spa, que ofrece masajes. Descansa bajo el sol en la playa privada o diviértete gracias a las instalaciones disponibles, que incluyen un centro de bienestar y una piscina cubierta. Otros servicios de este hotel incluyen conexión a Internet wifi gratis, servicios de conserjería y socorristas en las instalaciones.
Servicios empresariales
Tendrás tintorería, un servicio de recepción las 24 horas y consigna de equipaje a tu disposición. Este hotel pone a tu disposición 5 salas de reuniones donde celebrar todo tipo de eventos. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
Acércate a uno de los 3 restaurantes de este hotel para comer algo, o aprovecha el servicio de habitaciones las 24 horas. Apaga tu sed en uno de los 10 bares con salón o los 2 bares en la playa. Se ofrece un desayuno continental todos los días de 06:30 a 11:00 con un coste adicional.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 1303 habitaciones con aire acondicionado, artículos del minibar gratis y Smart TV. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por satélite. El cuarto de baño está provisto de ducha, cabezal de ducha tipo lluvia y artículos de higiene personal gratuitos. Entre las comodidades, se incluyen caja fuerte (cabe un portátil) y cafetera y tetera, además de un servicio de limpieza disponible todos los días.
Ubicación
Rixos Premium Alamein de El Alamein está en el barrio de ocio y a menos de cinco minutos en coche de Cementerio militar Aliado y Cementerio de Guerra de la Commonwealth. Además, este hotel de playa se encuentra a 29,4 km de Playa de Marassi y a 3,4 km de Museo de El Alamein.
Qué hay cerca
Cementerio militar Aliado(1.9 millas)
Cementerio de Guerra de la Commonwealth(1.9 millas)
Museo de El Alamein(1.9 millas)
Reserva de la Biosfera Al Omayed(2.5 millas)
Puerto de El Hamra(6.1 millas)
Leukaspis(7.8 millas)
Playa Green(9 millas)
Cementerio alemán(9.4 millas)
Cementerio italiano(11.2 millas)
Marina Marassi(17.4 millas)
Playa de Marassi(18.3 millas)
Monumento a Hans-Joachim Marseille(20.8 millas)
Playa de El Alamein(30.1 millas)
Aeropuerto Internacional de El Alamein-El Dabaa (DBB)(40.7 millas)
Alejandría (HBE-Borg El Arab)(54 millas)
Aparcamiento
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Mostrador turístico
Ubicación
New El Alamein, North Coast, Nueva Alamein, El Alamein, Egipto
Cementerio militar Aliado (1.9 millas)
Cementerio de Guerra de la Commonwealth (1.9 millas)
Museo de El Alamein (1.9 millas)
Reserva de la Biosfera Al Omayed (2.5 millas)
Puerto de El Hamra (6.1 millas)
Leukaspis (7.8 millas)
Opciones de habitación
6
Habitación Deluxe, 1 cama de matrimonio grande
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
420 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
4
Suite junior (Club)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
624 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
3
Suite Royal
Detalles de la oferta
2 Camas Dobles Grandes
y 1 Cama Individual
Capacidad: 6
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
7
Suite presidencial, varias camas
Detalles de la oferta
1 Cama Doble Extragrande
y 2 Camas Individuales
Capacidad: 4
1851 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
11
Suite Deluxe, 1 cama doble con sofá cama
Detalles de la oferta
1 Cama Doble
y 1 Sofá Cama
Capacidad: 3
829 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
6
Habitación superior (Club)
Detalles de la oferta
1 Cama Doble
Capacidad: 2
280 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
5
Suite, 1 habitación
Detalles de la oferta
1 Cama Doble
Capacidad: 3
797 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
3
Suite familiar, 2 camas dobles
Detalles de la oferta
2 Camas Dobles
Capacidad: 4
969 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
6
Suite junior, 1 cama de matrimonio grande
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
624 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
10
Suite Premium, 1 cama de matrimonio grande
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
969 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
4
Estudio, 1 cama doble
Detalles de la oferta
1 Cama Doble
Capacidad: 3
560 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
6
Chalet, 1 cama de matrimonio grande
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
538 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
5
Habitación Deluxe, 2 camas individuales
Detalles de la oferta
2 Camas Individuales
Capacidad: 3
420 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
5
Suite, 2 habitaciones
Detalles de la oferta
1 Cama Doble
y 2 Camas Individuales
Capacidad: 4
1572 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
4
Habitación Premium, 1 cama de matrimonio grande
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
441 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
Reseñas de los huéspedes sobre Rixos Premium Alamein
8.7
Fabuloso
Basado en 1619 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Rixos Premium Alamein, los huéspedes elogian ampliamente las habitaciones cómodas y bien cuidadas, así como al personal amable, y muchos describen unos jardines atractivos y orientados a la familia que ofrecen una relajante escapada costera, y constantemente reconocen los altos estándares de limpieza y el ambiente general del resort.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En Rixos Premium Alamein, los huéspedes elogian ampliamente las habitaciones cómodas y bien cuidadas, así como al personal amable, y muchos describen unos jardines atractivos y orientados a la familia que ofrecen una relajante escapada costera, y constantemente reconocen los altos estándares de limpieza y el ambiente general del resort.
Muchos destacan el mar turquesa, el fácil acceso a una larga playa de arena y las múltiples piscinas y actividades para niños. La comida suele ser disfrutada, especialmente el desayuno y algunos restaurantes, aunque algunos huéspedes mencionan buffets repetitivos y bebidas mixtas débiles. Las impresiones sobre el servicio son variadas: hay elogios a los equipos serviciales y a la conserjería, junto con informes de problemas durante el registro de entrada, cobertura limitada en la piscina o en los bares, y carritos de golf lentos o escasos. Espere un pintoresco resort junto al mar con comodidades sólidas e inconsistencias ocasionales en el servicio y la restauración.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Gran resort frente a la playa con múltiples piscinas y comodidades para familias; el acceso a la playa es lo más destacado. Varias reseñas señalan una cobertura limitada del servicio de piscina/playa y carritos de golf lentos o escasos por la propiedad.
Reseñas de huéspedes relacionadas
10
Ray
8 sept 2025
·
Se alojó 1 noche
Big facility with so many areas to sit in and enjoy the live music played every day . Lovely place to come back .
Big facility with so many areas to sit in and enjoy the live music played every day . Lovely place to come back .
10
Marian
6 jul 2025
·
Se alojó 1 noche
Loved the pool, ocean, so many water activities, great buffet. Need to improve their drinks and service.
Loved the pool, ocean, so many water activities, great buffet. Need to improve their drinks and service.
8
Zafir
6 abr 2025
·
Se alojó 1 noche
It’s a very nice hotel but service is not up to Rixos standard, the need to make some kids activity and programs.
It’s a very nice hotel but service is not up to Rixos standard, the need to make some kids activity and programs.
10
Khaled
17 jun 2024
·
Se alojó 2 noches
The staff at the Rixos Towers are amongst the top that I've encountered in Egyptian hotels. The property itself is amazing. We loved how close the beach was to our room. The bar by the pool was very convenient as well.
The staff at the Rixos Towers are amongst the top that I've encountered in Egyptian hotels. The property itself is amazing. We loved how close the beach was to our room. The bar by the pool was very convenient as well.
8
Marian
6 jul 2025
·
Se alojó 5 noches
The service is not like America. They don’t make mixed drinks well and they don’t have enough serves by the pool or beach. Even in the restaurants it takes up a very long time to get water in your cup. The property is beautiful. The ocean amazing. The buffet is great. They need to work on service and drinks
The service is not like America. They don’t make mixed drinks well and they don’t have enough serves by the pool or beach. Even in the restaurants it takes up a very long time to get water in your cup. The property is beautiful. The ocean amazing. The buffet is great. They need to work on service and drinks
4
Shima
27 ago 2025
·
Se alojó 2 noches
Avoid at All Costs – Rexus Hotel Alexandria is a Scam I honestly don’t know how this place has the audacity to call itself a 5-star, let alone “all inclusive.” From the moment we arrived, it was one disappointment after another. The rooms and facilities are filthy they gave us a dirty ice cube tray, and the chairs were broken. Even the beach was littered with trash. To top it off, when they sat us down at a table by the beach, they didn’t even bother clearing the garbage left by the last group. The so-called “all inclusive” dining is laughable. You have to wake up at 8:00 am just to book a restaurant, and when you finally get in, the portions are tiny and bland. One server was drunk on the job. The restaurant Veranda literally gave us food poisoning, and Turquoise served up food so simple it could’ve been cooked at home for a fraction of the price. Oh, and it’s not really all-inclusive at all. You’re charged out of pocket for things like shisha. Scam, plain and simple. The service and amenities are atrocious. They cut the water an hour before checkout, as if guests don’t deserve to shower before leaving. Our room was in Tower 5, far from everything, and we had my grandmother with us. It took 10 minutes every single time just to wait for a cart to get anywhere. Pools are shallow, menus are nowhere to be found, and the entire resort feels like it’s designed to frustrate you. As for entertainment? There is none. Unless you count drinking yourself into numbness
Avoid at All Costs – Rexus Hotel Alexandria is a Scam I honestly don’t know how this place has the audacity to call itself a 5-star, let alone “all inclusive.” From the moment we arrived, it was one disappointment after another. The rooms and facilities are filthy they gave us a dirty ice cube tray, and the chairs were broken. Even the beach was littered with trash. To top it off, when they sat us down at a table by the beach, they didn’t even bother clearing the garbage left by the last group. The so-called “all inclusive” dining is laughable. You have to wake up at 8:00 am just to book a restaurant, and when you finally get in, the portions are tiny and bland. One server was drunk on the job. The restaurant Veranda literally gave us food poisoning, and Turquoise served up food so simple it could’ve been cooked at home for a fraction of the price. Oh, and it’s not really all-inclusive at all. You’re charged out of pocket for things like shisha. Scam, plain and simple. The service and amenities are atrocious. They cut the water an hour before checkout, as if guests don’t deserve to shower before leaving. Our room was in Tower 5, far from everything, and we had my grandmother with us. It took 10 minutes every single time just to wait for a cart to get anywhere. Pools are shallow, menus are nowhere to be found, and the entire resort feels like it’s designed to frustrate you. As for entertainment? There is none. Unless you count drinking yourself into numbness
2
Hany
4 jul 2025
·
Se alojó 5 noches
They don’t over service on the pool or the beach, you have to go order at the restaurant and the waiter out of his kind heart is willing to bring your order to you. Snack bar has only 4 items and the food is already made and sitting on the counter with the flies roaming around it till you order and you get it with a side of food poisoning. Valet broke the tail light and management looked into it but adamantly denied responsibility. The staff is really trying to do their best but the management processes is so poor. The hotel has over 1300 rooms and limited amenities to accommodate the potential number of guests. Breakfast time is so busy like an airport the staff tried to sway me to skip breakfast and enjoy the pastries placed on a table in the lobby. Worst ever experience in Egypt and north coast. Room service was very slow and brought the wrong to the wrong room. Good didn’t taste good which is very strange for a Turkish man agent company. House keeping staff is great very helpful and very responsive. Abdo was our housekeeper he left the room well organized and spotless always stocked water and towels it was the best thing be greeting with his smiling friendly attitude. Front desk was also very helpful and extremely friendly. They too my concerns and comments and relayed them to management.
They don’t over service on the pool or the beach, you have to go order at the restaurant and the waiter out of his kind heart is willing to bring your order to you. Snack bar has only 4 items and the food is already made and sitting on the counter with the flies roaming around it till you order and you get it with a side of food poisoning. Valet broke the tail light and management looked into it but adamantly denied responsibility. The staff is really trying to do their best but the management processes is so poor. The hotel has over 1300 rooms and limited amenities to accommodate the potential number of guests. Breakfast time is so busy like an airport the staff tried to sway me to skip breakfast and enjoy the pastries placed on a table in the lobby. Worst ever experience in Egypt and north coast. Room service was very slow and brought the wrong to the wrong room. Good didn’t taste good which is very strange for a Turkish man agent company. House keeping staff is great very helpful and very responsive. Abdo was our housekeeper he left the room well organized and spotless always stocked water and towels it was the best thing be greeting with his smiling friendly attitude. Front desk was also very helpful and extremely friendly. They too my concerns and comments and relayed them to management.
10
stephen
19 may 2025
·
Se alojó 1 noche
This is like a Las Vegas resort if Las Vegas had a beach. It is all inclusive. Lots of amenities, beautiful beach with smooth fine white sand. Great views from every room. It’s tailored to families so there are lots of play areas on land and water. It’s also big enough to find private space.
This is like a Las Vegas resort if Las Vegas had a beach. It is all inclusive. Lots of amenities, beautiful beach with smooth fine white sand. Great views from every room. It’s tailored to families so there are lots of play areas on land and water. It’s also big enough to find private space.
10
Hadil
29 ago 2025
·
Se alojó 4 noches
We had a wonderful stay at Rixos Alamein! The hotel is fantastic — warm, welcoming, and truly focused on hospitality. The food was excellent, with plenty of variety to suit everyone’s preferences. Our room was spotless and very comfortable. One of the highlights for us was the kids’ activities — the bubble show, face painting, and the animation team were amazing. Our daughter had a blast and was kept entertained the entire time, which made the stay even more special for us. We’re really grateful for such a memorable experience and would absolutely come back again. Only small suggestion: it would be great to have a few more waiters around the pool and beach areas.
We had a wonderful stay at Rixos Alamein! The hotel is fantastic — warm, welcoming, and truly focused on hospitality. The food was excellent, with plenty of variety to suit everyone’s preferences. Our room was spotless and very comfortable. One of the highlights for us was the kids’ activities — the bubble show, face painting, and the animation team were amazing. Our daughter had a blast and was kept entertained the entire time, which made the stay even more special for us. We’re really grateful for such a memorable experience and would absolutely come back again. Only small suggestion: it would be great to have a few more waiters around the pool and beach areas.
8
Seroor
7 jun 2024
·
Se alojó 3 noches
Had A really good time. Good for Family as well. Beautiful beach, lots of pools spacious kids friendly. Make sure to get everything before going there isn’t any stores or clothing stores nearby only banks in the mall.
Had A really good time. Good for Family as well. Beautiful beach, lots of pools spacious kids friendly. Make sure to get everything before going there isn’t any stores or clothing stores nearby only banks in the mall.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La limpieza general es elogiada, y muchos destacan las habitaciones impecables y la atención de la limpieza. Algunas reseñas informan de problemas como olores desagradables en el baño o baños de playa sucios.
Reseñas de huéspedes relacionadas
10
Engy
5 sept 2025
·
Se alojó 2 noches
I had an amazing experience! Everything was beautifully arranged, the place was spotless, and the staff were incredibly helpful
I had an amazing experience! Everything was beautifully arranged, the place was spotless, and the staff were incredibly helpful
10
Tarek
13 oct 2025
·
Se alojó 3 noches
Nice Beach ,clean room.
Nice Beach ,clean room.
4
Nassar
3 ago 2024
·
Se alojó 2 noches
Great place but service is poor,my unit sewers smell bad in bathroom
Great place but service is poor,my unit sewers smell bad in bathroom
10
Mustafa
14 ago 2025
·
Se alojó 1 noche
Bed comfort, room cleanliness and views were amazing
Bed comfort, room cleanliness and views were amazing
10
Ray
14 oct 2025
·
Se alojó 3 noches
My husband and I, wanted to travel to Alamein for a very long time and we finally decided on staying at Rixos Premium Alamein hotel. Honestly, this hotel has been the best hotel we been to in Egypt, and we travel at least once every 18 month to visit home and we been at many hotels, but his place really was exceptional. Everything from the housekeeping staff, front reception, and the dinning areas. Everything was A+. We surly will come back again and will bring our kids next time.
My husband and I, wanted to travel to Alamein for a very long time and we finally decided on staying at Rixos Premium Alamein hotel. Honestly, this hotel has been the best hotel we been to in Egypt, and we travel at least once every 18 month to visit home and we been at many hotels, but his place really was exceptional. Everything from the housekeeping staff, front reception, and the dinning areas. Everything was A+. We surly will come back again and will bring our kids next time.
10
Caroline
25 ago 2024
·
Se alojó 2 noches
Clean hotel and spacious rooms Food was very tasty Beach towels were always available Staff was very nice and polite
Clean hotel and spacious rooms Food was very tasty Beach towels were always available Staff was very nice and polite
4
Shima
27 ago 2025
·
Se alojó 2 noches
Avoid at All Costs – Rexus Hotel Alexandria is a Scam I honestly don’t know how this place has the audacity to call itself a 5-star, let alone “all inclusive.” From the moment we arrived, it was one disappointment after another. The rooms and facilities are filthy they gave us a dirty ice cube tray, and the chairs were broken. Even the beach was littered with trash. To top it off, when they sat us down at a table by the beach, they didn’t even bother clearing the garbage left by the last group. The so-called “all inclusive” dining is laughable. You have to wake up at 8:00 am just to book a restaurant, and when you finally get in, the portions are tiny and bland. One server was drunk on the job. The restaurant Veranda literally gave us food poisoning, and Turquoise served up food so simple it could’ve been cooked at home for a fraction of the price. Oh, and it’s not really all-inclusive at all. You’re charged out of pocket for things like shisha. Scam, plain and simple. The service and amenities are atrocious. They cut the water an hour before checkout, as if guests don’t deserve to shower before leaving. Our room was in Tower 5, far from everything, and we had my grandmother with us. It took 10 minutes every single time just to wait for a cart to get anywhere. Pools are shallow, menus are nowhere to be found, and the entire resort feels like it’s designed to frustrate you. As for entertainment? There is none. Unless you count drinking yourself into numbness
Avoid at All Costs – Rexus Hotel Alexandria is a Scam I honestly don’t know how this place has the audacity to call itself a 5-star, let alone “all inclusive.” From the moment we arrived, it was one disappointment after another. The rooms and facilities are filthy they gave us a dirty ice cube tray, and the chairs were broken. Even the beach was littered with trash. To top it off, when they sat us down at a table by the beach, they didn’t even bother clearing the garbage left by the last group. The so-called “all inclusive” dining is laughable. You have to wake up at 8:00 am just to book a restaurant, and when you finally get in, the portions are tiny and bland. One server was drunk on the job. The restaurant Veranda literally gave us food poisoning, and Turquoise served up food so simple it could’ve been cooked at home for a fraction of the price. Oh, and it’s not really all-inclusive at all. You’re charged out of pocket for things like shisha. Scam, plain and simple. The service and amenities are atrocious. They cut the water an hour before checkout, as if guests don’t deserve to shower before leaving. Our room was in Tower 5, far from everything, and we had my grandmother with us. It took 10 minutes every single time just to wait for a cart to get anywhere. Pools are shallow, menus are nowhere to be found, and the entire resort feels like it’s designed to frustrate you. As for entertainment? There is none. Unless you count drinking yourself into numbness
10
Mirette
10 ago 2025
·
Se alojó 4 noches
It is clean and new facilities
It is clean and new facilities
6
Nora
12 ago 2024
·
Se alojó 3 noches
The AC is too load so we couldn’t sleep, the beach is amazing but the restroom on the beach is too dirty and no services.
The AC is too load so we couldn’t sleep, the beach is amazing but the restroom on the beach is too dirty and no services.
8
sakhar
26 abr 2024
·
Se alojó 3 noches
It needs more cleaning effort
It needs more cleaning effort
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son espaciosas y cómodas, con excelentes vistas al mar y camas elogiadas. Algunos mencionan un aire acondicionado ruidoso o discrepancias en el tipo de habitación asignada.
Reseñas de huéspedes relacionadas
10
Amr
2 sept 2024
·
Se alojó 2 noches
One of the best hotels I 've been , the manager was so courteous upgraded us to a water front suite with two bathrooms for only $50 / night
One of the best hotels I 've been , the manager was so courteous upgraded us to a water front suite with two bathrooms for only $50 / night
10
Vivian
18 ago 2025
·
Se alojó 4 noches
I loved the variety of food options at the buffet. The suite we had was amazing. It was very spacious and the view was wonderful!
I loved the variety of food options at the buffet. The suite we had was amazing. It was very spacious and the view was wonderful!
10
MOHAMED
7 jul 2025
·
Se alojó 5 noches
Excellent resort , Nice rooms , great staff.
Excellent resort , Nice rooms , great staff.
10
Mustafa
14 ago 2025
·
Se alojó 1 noche
Bed comfort, room cleanliness and views were amazing
Bed comfort, room cleanliness and views were amazing
10
Dr. Moe
19 sept 2024
·
Se alojó 3 noches
Good property, excellent seaside views
Good property, excellent seaside views
10
JUDIT
1 jul 2024
·
Se alojó 2 noches
Great rooms.water is amazing
Great rooms.water is amazing
10
Caroline
25 ago 2024
·
Se alojó 2 noches
Clean hotel and spacious rooms Food was very tasty Beach towels were always available Staff was very nice and polite
Clean hotel and spacious rooms Food was very tasty Beach towels were always available Staff was very nice and polite
6
Nora
12 ago 2024
·
Se alojó 3 noches
The AC is too load so we couldn’t sleep, the beach is amazing but the restroom on the beach is too dirty and no services.
The AC is too load so we couldn’t sleep, the beach is amazing but the restroom on the beach is too dirty and no services.
10
George
31 jul 2025
·
Se alojó 2 noches
Amazing stay, specious room and perfect sea view. Highly recommended.
Amazing stay, specious room and perfect sea view. Highly recommended.
10
stephen
19 may 2025
·
Se alojó 1 noche
This is like a Las Vegas resort if Las Vegas had a beach. It is all inclusive. Lots of amenities, beautiful beach with smooth fine white sand. Great views from every room. It’s tailored to families so there are lots of play areas on land and water. It’s also big enough to find private space.
This is like a Las Vegas resort if Las Vegas had a beach. It is all inclusive. Lots of amenities, beautiful beach with smooth fine white sand. Great views from every room. It’s tailored to families so there are lots of play areas on land and water. It’s also big enough to find private space.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal se describe con frecuencia como cálido, acogedor y servicial, con un apoyo destacado de la conserjería y el personal de limpieza. Sin embargo, las quejas recurrentes mencionan errores en el registro de entrada, poca cobertura en la piscina/bar y una profesionalidad o capacidad de respuesta inconsistente.
Reseñas de huéspedes relacionadas
6
Albadr
15 jul 2025
·
Se alojó 7 noches
Staff are good in general but the reception staff when arrive were not as per expectations they were offering me different rooms other than what I booked and I refused at the end I have taken rooms not bad but I think was not as I reserved
Staff are good in general but the reception staff when arrive were not as per expectations they were offering me different rooms other than what I booked and I refused at the end I have taken rooms not bad but I think was not as I reserved
10
Willy
27 sept 2025
·
Se alojó 3 noches
My stay at Rixos Premium Alamein was absolutely amazing. The hotel offers outstanding service, with a wonderful staff who went above and beyond to make every moment special. Their warmth, professionalism, and attention to detail truly made my experience unforgettable. I highly recommend this resort for anyone looking for luxury, comfort, and genuine hospitality
My stay at Rixos Premium Alamein was absolutely amazing. The hotel offers outstanding service, with a wonderful staff who went above and beyond to make every moment special. Their warmth, professionalism, and attention to detail truly made my experience unforgettable. I highly recommend this resort for anyone looking for luxury, comfort, and genuine hospitality
2
Ramzi
29 jul 2025
·
Se alojó 5 noches
Being a regular Rixos customer, this particular hotel is poorly managed for multiple reasons: 1. Availability of Golf Carts, even though there are many Golf Carts around "For Manager(s) Use" which is rediculous 2. Suite location should be considerably closer or this should be clearly mentioned 3. Differentiation between All Inclusive clients and others should be taken into consideration provided All Inclusive is technically paying double if not triple, accordingly the service should be considered 4. Having a cancelled flight, caused the check-in to be delayed by 1 day, yet the Hotel didn't bother to allow an extended night to cover the missed day nor a refund for the 1st night, which is pretty much a cheap and disrespectful action by the hotel given the amount being paid per night. 5. Have booked an Airport pick-up, which never showed up, and when i called the Hotel upon arrival the Customer Service agent was pretty much rude and questioning, which should not be the case for a 5* Hotel 6. The Key Card was stopped before checking out, even though I had an approval on a Late Checkout
Being a regular Rixos customer, this particular hotel is poorly managed for multiple reasons: 1. Availability of Golf Carts, even though there are many Golf Carts around "For Manager(s) Use" which is rediculous 2. Suite location should be considerably closer or this should be clearly mentioned 3. Differentiation between All Inclusive clients and others should be taken into consideration provided All Inclusive is technically paying double if not triple, accordingly the service should be considered 4. Having a cancelled flight, caused the check-in to be delayed by 1 day, yet the Hotel didn't bother to allow an extended night to cover the missed day nor a refund for the 1st night, which is pretty much a cheap and disrespectful action by the hotel given the amount being paid per night. 5. Have booked an Airport pick-up, which never showed up, and when i called the Hotel upon arrival the Customer Service agent was pretty much rude and questioning, which should not be the case for a 5* Hotel 6. The Key Card was stopped before checking out, even though I had an approval on a Late Checkout
8
husameddin
5 sept 2025
·
Se alojó 3 noches
Rixos Alamein – Guest Review Positives: • Overall hotel facilities and services are good. • Room cleaning was well maintained. • Pizza at the swimming pool was excellent. Buffet & Dining: • The open buffet options lacked variety; lunch and dinner were sometimes identical. • Dessert selection was disappointing, with limited quality and variety. • Of the three buffets, only one offered a good range of dishes; the other two were below expectations. • Breakfast needs more variety and should reflect an international standard. Restaurants: • The Italian restaurant at Marina was particularly poor. • Food did not taste authentic Italian. • Desserts were not prepared fresh but brought over from the hotel buffet. • Service was careless and unprofessional. Bar & Service: • Coffee service at the bar was slow and inconsistent. • Staff require better training and should demonstrate more professionalism and care in their work. Suggestions for Improvement: • Rotate and diversify buffet menus to avoid repetition. • Upgrade dessert options with higher quality and freshly prepared items. • Improve breakfast to meet international standards. • Retrain staff, especially in restaurant service and bar operations, to enhance guest experience. • Focus on hiring and retaining well-trained, motivated staff who value guest satisfaction over just a paycheck.
Rixos Alamein – Guest Review Positives: • Overall hotel facilities and services are good. • Room cleaning was well maintained. • Pizza at the swimming pool was excellent. Buffet & Dining: • The open buffet options lacked variety; lunch and dinner were sometimes identical. • Dessert selection was disappointing, with limited quality and variety. • Of the three buffets, only one offered a good range of dishes; the other two were below expectations. • Breakfast needs more variety and should reflect an international standard. Restaurants: • The Italian restaurant at Marina was particularly poor. • Food did not taste authentic Italian. • Desserts were not prepared fresh but brought over from the hotel buffet. • Service was careless and unprofessional. Bar & Service: • Coffee service at the bar was slow and inconsistent. • Staff require better training and should demonstrate more professionalism and care in their work. Suggestions for Improvement: • Rotate and diversify buffet menus to avoid repetition. • Upgrade dessert options with higher quality and freshly prepared items. • Improve breakfast to meet international standards. • Retrain staff, especially in restaurant service and bar operations, to enhance guest experience. • Focus on hiring and retaining well-trained, motivated staff who value guest satisfaction over just a paycheck.
2
Yasmine
3 ago 2025
·
Se alojó 3 noches
I enjoyed my stay here with my family for 3 nights, 4 Days, we got all inclusive which is perfect for a family with kids/teens. However on my last day, I had money stolen from my room 9,500 egp, around 300$, and the way it was handled with no urgency whatsoever, is just unprofessional. I waited for an hour and a half , requested to see the cameras and they took their sweet time, and never showed it to me. I felt as if they wanted to see who stole the money to go divide it amongst themselves.... Even though I had a great time, but this situation ruined my perception of the hotel. I don't think I can ever come back...... I work hard for my money, it's disgusting to think it's ok to steal from tourists because they're rich. Mr. Moheb, Ms. Menna, and the security head himself are all jokers. I will make sure this experience is shared on all the platforms. Shame on you Rixos !
I enjoyed my stay here with my family for 3 nights, 4 Days, we got all inclusive which is perfect for a family with kids/teens. However on my last day, I had money stolen from my room 9,500 egp, around 300$, and the way it was handled with no urgency whatsoever, is just unprofessional. I waited for an hour and a half , requested to see the cameras and they took their sweet time, and never showed it to me. I felt as if they wanted to see who stole the money to go divide it amongst themselves.... Even though I had a great time, but this situation ruined my perception of the hotel. I don't think I can ever come back...... I work hard for my money, it's disgusting to think it's ok to steal from tourists because they're rich. Mr. Moheb, Ms. Menna, and the security head himself are all jokers. I will make sure this experience is shared on all the platforms. Shame on you Rixos !
10
Ehab
8 jun 2025
·
Se alojó 2 noches
We recently stayed at Rixos Premium Alamein as a family of three and had a truly enjoyable and memorable experience. From the moment we arrived, the service was warm and professional. Our room was spacious, comfortable, and well-maintained — just what we needed for a relaxing getaway. We dined at the Italian, Seafood, and Mangal. Each had its own charm and high standard of food, but we particularly appreciated the hospitality at Mangal, where Menna M. and Ahmed Sh. stood out with their helpfulness and warm welcome. Their attentiveness added a lot to our dining experience. At the front desk, Maryam Saif was especially helpful, always available with a smile and quick to assist with any queries we had. I would also like to extend a special thank you to Amr Mustafa, who stepped in with great professionalism to help resolve a misunderstanding we had with one of the golf cart drivers. His follow-up and continued offer of assistance throughout our stay were both thoughtful and appreciated — a true reflection of excellent guest service. The beach was a highlight for us — stunningly blue, exceptionally clean, and very pleasant to spend time by. The whole ambiance of the resort was serene and luxurious, perfect for a family escape. All in all, we had a wonderful time and would definitely return. Rixos Premium Alamein delivered on comfort, hospitality, and memorable moments. We recommend it!
We recently stayed at Rixos Premium Alamein as a family of three and had a truly enjoyable and memorable experience. From the moment we arrived, the service was warm and professional. Our room was spacious, comfortable, and well-maintained — just what we needed for a relaxing getaway. We dined at the Italian, Seafood, and Mangal. Each had its own charm and high standard of food, but we particularly appreciated the hospitality at Mangal, where Menna M. and Ahmed Sh. stood out with their helpfulness and warm welcome. Their attentiveness added a lot to our dining experience. At the front desk, Maryam Saif was especially helpful, always available with a smile and quick to assist with any queries we had. I would also like to extend a special thank you to Amr Mustafa, who stepped in with great professionalism to help resolve a misunderstanding we had with one of the golf cart drivers. His follow-up and continued offer of assistance throughout our stay were both thoughtful and appreciated — a true reflection of excellent guest service. The beach was a highlight for us — stunningly blue, exceptionally clean, and very pleasant to spend time by. The whole ambiance of the resort was serene and luxurious, perfect for a family escape. All in all, we had a wonderful time and would definitely return. Rixos Premium Alamein delivered on comfort, hospitality, and memorable moments. We recommend it!
10
Mai
13 jun 2024
·
Se alojó 8 noches
Above and beyond customer service from the moment we walked in. A big thank you to the wonderful concierge Mr. Amr Mostafa , he truly is dedicated to providing excellent service and care to his guests. Highly recommended
Above and beyond customer service from the moment we walked in. A big thank you to the wonderful concierge Mr. Amr Mostafa , he truly is dedicated to providing excellent service and care to his guests. Highly recommended
8
Marian
6 jul 2025
·
Se alojó 5 noches
The service is not like America. They don’t make mixed drinks well and they don’t have enough serves by the pool or beach. Even in the restaurants it takes up a very long time to get water in your cup. The property is beautiful. The ocean amazing. The buffet is great. They need to work on service and drinks
The service is not like America. They don’t make mixed drinks well and they don’t have enough serves by the pool or beach. Even in the restaurants it takes up a very long time to get water in your cup. The property is beautiful. The ocean amazing. The buffet is great. They need to work on service and drinks
2
Hany
4 jul 2025
·
Se alojó 5 noches
They don’t over service on the pool or the beach, you have to go order at the restaurant and the waiter out of his kind heart is willing to bring your order to you. Snack bar has only 4 items and the food is already made and sitting on the counter with the flies roaming around it till you order and you get it with a side of food poisoning. Valet broke the tail light and management looked into it but adamantly denied responsibility. The staff is really trying to do their best but the management processes is so poor. The hotel has over 1300 rooms and limited amenities to accommodate the potential number of guests. Breakfast time is so busy like an airport the staff tried to sway me to skip breakfast and enjoy the pastries placed on a table in the lobby. Worst ever experience in Egypt and north coast. Room service was very slow and brought the wrong to the wrong room. Good didn’t taste good which is very strange for a Turkish man agent company. House keeping staff is great very helpful and very responsive. Abdo was our housekeeper he left the room well organized and spotless always stocked water and towels it was the best thing be greeting with his smiling friendly attitude. Front desk was also very helpful and extremely friendly. They too my concerns and comments and relayed them to management.
They don’t over service on the pool or the beach, you have to go order at the restaurant and the waiter out of his kind heart is willing to bring your order to you. Snack bar has only 4 items and the food is already made and sitting on the counter with the flies roaming around it till you order and you get it with a side of food poisoning. Valet broke the tail light and management looked into it but adamantly denied responsibility. The staff is really trying to do their best but the management processes is so poor. The hotel has over 1300 rooms and limited amenities to accommodate the potential number of guests. Breakfast time is so busy like an airport the staff tried to sway me to skip breakfast and enjoy the pastries placed on a table in the lobby. Worst ever experience in Egypt and north coast. Room service was very slow and brought the wrong to the wrong room. Good didn’t taste good which is very strange for a Turkish man agent company. House keeping staff is great very helpful and very responsive. Abdo was our housekeeper he left the room well organized and spotless always stocked water and towels it was the best thing be greeting with his smiling friendly attitude. Front desk was also very helpful and extremely friendly. They too my concerns and comments and relayed them to management.
2
peter
13 jun 2024
·
Se alojó 2 noches
The staff are laid back and don’t appreciate clients time. I spent 2 hours in the reception waiting for my room to be ready, and every staff I dealt with will start from zero and ask same question over and over again. The manager cuts the line in the restaurant and try to get food before the guests (very disrespectful and unprofessional). The hotel is great but the staff are running it like a 3rd world country “sadly”
The staff are laid back and don’t appreciate clients time. I spent 2 hours in the reception waiting for my room to be ready, and every staff I dealt with will start from zero and ask same question over and over again. The manager cuts the line in the restaurant and try to get food before the guests (very disrespectful and unprofessional). The hotel is great but the staff are running it like a 3rd world country “sadly”
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Escenario pintoresco frente a la playa con aguas turquesas y amplias vistas al mar. La zona se siente algo remota con opciones de compras limitadas cerca.
Reseñas de huéspedes relacionadas
10
Amir
24 jul 2025
·
Se alojó 4 noches
Beautifully designed resort we liked everything from the room design and furniture to the turquoise water beach. The breakfast buffet was very good at both Turkuaz restaurant and veranda restaurant big variety with high-quality items, Staff were amazingly helpful. We are coming back 😊😊
Beautifully designed resort we liked everything from the room design and furniture to the turquoise water beach. The breakfast buffet was very good at both Turkuaz restaurant and veranda restaurant big variety with high-quality items, Staff were amazingly helpful. We are coming back 😊😊
10
Ramo
28 jul 2025
·
Se alojó 7 noches
The beach, water and views were amazing. Breakfast was outstanting. Staff were very curteous. Our room attendat Ahmed Zakaria was very pleasant and always kept our room clean with all towels, supplies.and drinks topped up. Our experience was overall positive and we highly recommend this hotal.
The beach, water and views were amazing. Breakfast was outstanting. Staff were very curteous. Our room attendat Ahmed Zakaria was very pleasant and always kept our room clean with all towels, supplies.and drinks topped up. Our experience was overall positive and we highly recommend this hotal.
10
Dr. Moe
19 sept 2024
·
Se alojó 3 noches
Good property, excellent seaside views
Good property, excellent seaside views
10
Waleed
14 ago 2024
·
Se alojó 2 noches
The sea is amazing, the view is incredible. The beach is amazing, the reception staff are very friendly.
The sea is amazing, the view is incredible. The beach is amazing, the reception staff are very friendly.
10
JUDIT
1 jul 2024
·
Se alojó 2 noches
Great rooms.water is amazing
Great rooms.water is amazing
10
ASHRAF
10 jul 2024
·
Se alojó 4 noches
Great beach
Great beach
10
Salwa
26 may 2025
·
Se alojó 2 noches
Nice location.
Nice location.
10
Mona
28 jun 2024
·
Se alojó 1 noche
Outstanding property and one of the most beautiful beaches to swim at.
Outstanding property and one of the most beautiful beaches to swim at.
10
stephen
19 may 2025
·
Se alojó 1 noche
This is like a Las Vegas resort if Las Vegas had a beach. It is all inclusive. Lots of amenities, beautiful beach with smooth fine white sand. Great views from every room. It’s tailored to families so there are lots of play areas on land and water. It’s also big enough to find private space.
This is like a Las Vegas resort if Las Vegas had a beach. It is all inclusive. Lots of amenities, beautiful beach with smooth fine white sand. Great views from every room. It’s tailored to families so there are lots of play areas on land and water. It’s also big enough to find private space.
8
Seroor
7 jun 2024
·
Se alojó 3 noches
Had A really good time. Good for Family as well. Beautiful beach, lots of pools spacious kids friendly. Make sure to get everything before going there isn’t any stores or clothing stores nearby only banks in the mall.
Had A really good time. Good for Family as well. Beautiful beach, lots of pools spacious kids friendly. Make sure to get everything before going there isn’t any stores or clothing stores nearby only banks in the mall.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno y los buffets reciben elogios frecuentes y varios restaurantes en el lugar son apreciados. Otros informan de menús repetitivos, postres decepcionantes, bebidas mixtas débiles y un servicio lento en los bares o alrededor de la piscina/playa.
Reseñas de huéspedes relacionadas
10
Marian
6 jul 2025
·
Se alojó 1 noche
Loved the pool, ocean, so many water activities, great buffet. Need to improve their drinks and service.
Loved the pool, ocean, so many water activities, great buffet. Need to improve their drinks and service.
10
Amir
24 jul 2025
·
Se alojó 4 noches
Beautifully designed resort we liked everything from the room design and furniture to the turquoise water beach. The breakfast buffet was very good at both Turkuaz restaurant and veranda restaurant big variety with high-quality items, Staff were amazingly helpful. We are coming back 😊😊
Beautifully designed resort we liked everything from the room design and furniture to the turquoise water beach. The breakfast buffet was very good at both Turkuaz restaurant and veranda restaurant big variety with high-quality items, Staff were amazingly helpful. We are coming back 😊😊
10
Ramo
28 jul 2025
·
Se alojó 7 noches
The beach, water and views were amazing. Breakfast was outstanting. Staff were very curteous. Our room attendat Ahmed Zakaria was very pleasant and always kept our room clean with all towels, supplies.and drinks topped up. Our experience was overall positive and we highly recommend this hotal.
The beach, water and views were amazing. Breakfast was outstanting. Staff were very curteous. Our room attendat Ahmed Zakaria was very pleasant and always kept our room clean with all towels, supplies.and drinks topped up. Our experience was overall positive and we highly recommend this hotal.
8
husameddin
5 sept 2025
·
Se alojó 3 noches
Rixos Alamein – Guest Review Positives: • Overall hotel facilities and services are good. • Room cleaning was well maintained. • Pizza at the swimming pool was excellent. Buffet & Dining: • The open buffet options lacked variety; lunch and dinner were sometimes identical. • Dessert selection was disappointing, with limited quality and variety. • Of the three buffets, only one offered a good range of dishes; the other two were below expectations. • Breakfast needs more variety and should reflect an international standard. Restaurants: • The Italian restaurant at Marina was particularly poor. • Food did not taste authentic Italian. • Desserts were not prepared fresh but brought over from the hotel buffet. • Service was careless and unprofessional. Bar & Service: • Coffee service at the bar was slow and inconsistent. • Staff require better training and should demonstrate more professionalism and care in their work. Suggestions for Improvement: • Rotate and diversify buffet menus to avoid repetition. • Upgrade dessert options with higher quality and freshly prepared items. • Improve breakfast to meet international standards. • Retrain staff, especially in restaurant service and bar operations, to enhance guest experience. • Focus on hiring and retaining well-trained, motivated staff who value guest satisfaction over just a paycheck.
Rixos Alamein – Guest Review Positives: • Overall hotel facilities and services are good. • Room cleaning was well maintained. • Pizza at the swimming pool was excellent. Buffet & Dining: • The open buffet options lacked variety; lunch and dinner were sometimes identical. • Dessert selection was disappointing, with limited quality and variety. • Of the three buffets, only one offered a good range of dishes; the other two were below expectations. • Breakfast needs more variety and should reflect an international standard. Restaurants: • The Italian restaurant at Marina was particularly poor. • Food did not taste authentic Italian. • Desserts were not prepared fresh but brought over from the hotel buffet. • Service was careless and unprofessional. Bar & Service: • Coffee service at the bar was slow and inconsistent. • Staff require better training and should demonstrate more professionalism and care in their work. Suggestions for Improvement: • Rotate and diversify buffet menus to avoid repetition. • Upgrade dessert options with higher quality and freshly prepared items. • Improve breakfast to meet international standards. • Retrain staff, especially in restaurant service and bar operations, to enhance guest experience. • Focus on hiring and retaining well-trained, motivated staff who value guest satisfaction over just a paycheck.
10
Ehab
8 jun 2025
·
Se alojó 2 noches
We recently stayed at Rixos Premium Alamein as a family of three and had a truly enjoyable and memorable experience. From the moment we arrived, the service was warm and professional. Our room was spacious, comfortable, and well-maintained — just what we needed for a relaxing getaway. We dined at the Italian, Seafood, and Mangal. Each had its own charm and high standard of food, but we particularly appreciated the hospitality at Mangal, where Menna M. and Ahmed Sh. stood out with their helpfulness and warm welcome. Their attentiveness added a lot to our dining experience. At the front desk, Maryam Saif was especially helpful, always available with a smile and quick to assist with any queries we had. I would also like to extend a special thank you to Amr Mustafa, who stepped in with great professionalism to help resolve a misunderstanding we had with one of the golf cart drivers. His follow-up and continued offer of assistance throughout our stay were both thoughtful and appreciated — a true reflection of excellent guest service. The beach was a highlight for us — stunningly blue, exceptionally clean, and very pleasant to spend time by. The whole ambiance of the resort was serene and luxurious, perfect for a family escape. All in all, we had a wonderful time and would definitely return. Rixos Premium Alamein delivered on comfort, hospitality, and memorable moments. We recommend it!
We recently stayed at Rixos Premium Alamein as a family of three and had a truly enjoyable and memorable experience. From the moment we arrived, the service was warm and professional. Our room was spacious, comfortable, and well-maintained — just what we needed for a relaxing getaway. We dined at the Italian, Seafood, and Mangal. Each had its own charm and high standard of food, but we particularly appreciated the hospitality at Mangal, where Menna M. and Ahmed Sh. stood out with their helpfulness and warm welcome. Their attentiveness added a lot to our dining experience. At the front desk, Maryam Saif was especially helpful, always available with a smile and quick to assist with any queries we had. I would also like to extend a special thank you to Amr Mustafa, who stepped in with great professionalism to help resolve a misunderstanding we had with one of the golf cart drivers. His follow-up and continued offer of assistance throughout our stay were both thoughtful and appreciated — a true reflection of excellent guest service. The beach was a highlight for us — stunningly blue, exceptionally clean, and very pleasant to spend time by. The whole ambiance of the resort was serene and luxurious, perfect for a family escape. All in all, we had a wonderful time and would definitely return. Rixos Premium Alamein delivered on comfort, hospitality, and memorable moments. We recommend it!
8
Marian
6 jul 2025
·
Se alojó 5 noches
The service is not like America. They don’t make mixed drinks well and they don’t have enough serves by the pool or beach. Even in the restaurants it takes up a very long time to get water in your cup. The property is beautiful. The ocean amazing. The buffet is great. They need to work on service and drinks
The service is not like America. They don’t make mixed drinks well and they don’t have enough serves by the pool or beach. Even in the restaurants it takes up a very long time to get water in your cup. The property is beautiful. The ocean amazing. The buffet is great. They need to work on service and drinks
4
Shima
27 ago 2025
·
Se alojó 2 noches
Avoid at All Costs – Rexus Hotel Alexandria is a Scam I honestly don’t know how this place has the audacity to call itself a 5-star, let alone “all inclusive.” From the moment we arrived, it was one disappointment after another. The rooms and facilities are filthy they gave us a dirty ice cube tray, and the chairs were broken. Even the beach was littered with trash. To top it off, when they sat us down at a table by the beach, they didn’t even bother clearing the garbage left by the last group. The so-called “all inclusive” dining is laughable. You have to wake up at 8:00 am just to book a restaurant, and when you finally get in, the portions are tiny and bland. One server was drunk on the job. The restaurant Veranda literally gave us food poisoning, and Turquoise served up food so simple it could’ve been cooked at home for a fraction of the price. Oh, and it’s not really all-inclusive at all. You’re charged out of pocket for things like shisha. Scam, plain and simple. The service and amenities are atrocious. They cut the water an hour before checkout, as if guests don’t deserve to shower before leaving. Our room was in Tower 5, far from everything, and we had my grandmother with us. It took 10 minutes every single time just to wait for a cart to get anywhere. Pools are shallow, menus are nowhere to be found, and the entire resort feels like it’s designed to frustrate you. As for entertainment? There is none. Unless you count drinking yourself into numbness
Avoid at All Costs – Rexus Hotel Alexandria is a Scam I honestly don’t know how this place has the audacity to call itself a 5-star, let alone “all inclusive.” From the moment we arrived, it was one disappointment after another. The rooms and facilities are filthy they gave us a dirty ice cube tray, and the chairs were broken. Even the beach was littered with trash. To top it off, when they sat us down at a table by the beach, they didn’t even bother clearing the garbage left by the last group. The so-called “all inclusive” dining is laughable. You have to wake up at 8:00 am just to book a restaurant, and when you finally get in, the portions are tiny and bland. One server was drunk on the job. The restaurant Veranda literally gave us food poisoning, and Turquoise served up food so simple it could’ve been cooked at home for a fraction of the price. Oh, and it’s not really all-inclusive at all. You’re charged out of pocket for things like shisha. Scam, plain and simple. The service and amenities are atrocious. They cut the water an hour before checkout, as if guests don’t deserve to shower before leaving. Our room was in Tower 5, far from everything, and we had my grandmother with us. It took 10 minutes every single time just to wait for a cart to get anywhere. Pools are shallow, menus are nowhere to be found, and the entire resort feels like it’s designed to frustrate you. As for entertainment? There is none. Unless you count drinking yourself into numbness
2
Hany
4 jul 2025
·
Se alojó 5 noches
They don’t over service on the pool or the beach, you have to go order at the restaurant and the waiter out of his kind heart is willing to bring your order to you. Snack bar has only 4 items and the food is already made and sitting on the counter with the flies roaming around it till you order and you get it with a side of food poisoning. Valet broke the tail light and management looked into it but adamantly denied responsibility. The staff is really trying to do their best but the management processes is so poor. The hotel has over 1300 rooms and limited amenities to accommodate the potential number of guests. Breakfast time is so busy like an airport the staff tried to sway me to skip breakfast and enjoy the pastries placed on a table in the lobby. Worst ever experience in Egypt and north coast. Room service was very slow and brought the wrong to the wrong room. Good didn’t taste good which is very strange for a Turkish man agent company. House keeping staff is great very helpful and very responsive. Abdo was our housekeeper he left the room well organized and spotless always stocked water and towels it was the best thing be greeting with his smiling friendly attitude. Front desk was also very helpful and extremely friendly. They too my concerns and comments and relayed them to management.
They don’t over service on the pool or the beach, you have to go order at the restaurant and the waiter out of his kind heart is willing to bring your order to you. Snack bar has only 4 items and the food is already made and sitting on the counter with the flies roaming around it till you order and you get it with a side of food poisoning. Valet broke the tail light and management looked into it but adamantly denied responsibility. The staff is really trying to do their best but the management processes is so poor. The hotel has over 1300 rooms and limited amenities to accommodate the potential number of guests. Breakfast time is so busy like an airport the staff tried to sway me to skip breakfast and enjoy the pastries placed on a table in the lobby. Worst ever experience in Egypt and north coast. Room service was very slow and brought the wrong to the wrong room. Good didn’t taste good which is very strange for a Turkish man agent company. House keeping staff is great very helpful and very responsive. Abdo was our housekeeper he left the room well organized and spotless always stocked water and towels it was the best thing be greeting with his smiling friendly attitude. Front desk was also very helpful and extremely friendly. They too my concerns and comments and relayed them to management.
10
Mourad
22 oct 2024
·
Se alojó 1 noche
Luxurious buildings. Excellent Breakfast and diner buffet
Luxurious buildings. Excellent Breakfast and diner buffet
10
Hadil
29 ago 2025
·
Se alojó 4 noches
We had a wonderful stay at Rixos Alamein! The hotel is fantastic — warm, welcoming, and truly focused on hospitality. The food was excellent, with plenty of variety to suit everyone’s preferences. Our room was spotless and very comfortable. One of the highlights for us was the kids’ activities — the bubble show, face painting, and the animation team were amazing. Our daughter had a blast and was kept entertained the entire time, which made the stay even more special for us. We’re really grateful for such a memorable experience and would absolutely come back again. Only small suggestion: it would be great to have a few more waiters around the pool and beach areas.
We had a wonderful stay at Rixos Alamein! The hotel is fantastic — warm, welcoming, and truly focused on hospitality. The food was excellent, with plenty of variety to suit everyone’s preferences. Our room was spotless and very comfortable. One of the highlights for us was the kids’ activities — the bubble show, face painting, and the animation team were amazing. Our daughter had a blast and was kept entertained the entire time, which made the stay even more special for us. We’re really grateful for such a memorable experience and would absolutely come back again. Only small suggestion: it would be great to have a few more waiters around the pool and beach areas.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
joseph
9 jun 2025
·
Se alojó 2 noches
Y
Y
10
hadi
15 jun 2024
·
Se alojó 1 noche
True 5 star hotel.
True 5 star hotel.
10
AMR
hace 4 semanas
·
Se alojó 3 noches
⭐⭐⭐⭐⭐ Exceptional Stay at Rixos Premium Alamein We had an absolutely wonderful experience at Rixos Premium Alamein. From the moment we arrived, everything felt luxurious, welcoming, and very well organized. The hotel itself is beautiful, with an amazing beachfront location, excellent facilities, and a relaxing atmosphere. The rooms were comfortable and well maintained, and the entire resort was exceptionally clean. What impressed us most was the service and hospitality. The staff were professional, friendly, and always willing to help. You can really feel the effort they put into making guests comfortable and ensuring everything runs smoothly. The food was another highlight. There was a great variety, good quality, and plenty of choices throughout our stay. We also really enjoyed the pools, beach, entertainment, and overall resort atmosphere. For families, Rixos Premium Alamein is an excellent choice. There is plenty to enjoy while still maintaining the feeling of a premium and relaxing vacation. Overall, our stay exceeded our expectations and left us with great memories. A beautiful resort, excellent service, great food, and wonderful hospitality. We would definitely recommend Rixos Premium Alamein and would be very happy to return again in the future. Thank you to the entire Rixos Premium Alamein team for making our stay so memorable! ⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐ Exceptional Stay at Rixos Premium Alamein We had an absolutely wonderful experience at Rixos Premium Alamein. From the moment we arrived, everything felt luxurious, welcoming, and very well organized. The hotel itself is beautiful, with an amazing beachfront location, excellent facilities, and a relaxing atmosphere. The rooms were comfortable and well maintained, and the entire resort was exceptionally clean. What impressed us most was the service and hospitality. The staff were professional, friendly, and always willing to help. You can really feel the effort they put into making guests comfortable and ensuring everything runs smoothly. The food was another highlight. There was a great variety, good quality, and plenty of choices throughout our stay. We also really enjoyed the pools, beach, entertainment, and overall resort atmosphere. For families, Rixos Premium Alamein is an excellent choice. There is plenty to enjoy while still maintaining the feeling of a premium and relaxing vacation. Overall, our stay exceeded our expectations and left us with great memories. A beautiful resort, excellent service, great food, and wonderful hospitality. We would definitely recommend Rixos Premium Alamein and would be very happy to return again in the future. Thank you to the entire Rixos Premium Alamein team for making our stay so memorable! ⭐⭐⭐⭐⭐
10
Mohamed
8 ago 2026
·
Se alojó 3 noches
Very good Very clean Nice breakfast
Very good Very clean Nice breakfast
10
Mira
30 jul 2026
·
Se alojó 2 noches
Best hot
Best hot
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 14:00 a 23:59
Antes de la(s) 12:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-20: 467.6328463114929USD
- 2026-09-21: 441.9591486755371USD
- 2026-09-22: 446.3547344287109USD
- 2026-09-23: 450.67513584991457USD
- 2026-09-24: NO DATA
- 2026-09-25: NO DATA
- 2026-09-26: 334.252828417511USD
- 2026-09-27: 329.42982008743286USD
- 2026-09-28: 473.67842335006713USD
- 2026-09-29: 473.69744715820315USD
- 2026-09-30: 473.67842335006713USD
- 2026-10-01: NO DATA
- 2026-10-02: NO DATA
- 2026-10-03: 473.69744715820315USD
- 2026-10-04: 473.67842335006713USD
- 2026-10-05: 473.69744715820315USD
- 2026-10-06: 252.48527786239623USD
- 2026-10-07: 239.71921652938843USD
- 2026-10-08: NO DATA
- 2026-10-09: NO DATA
- 2026-10-10: 252.48527786239623USD
- 2026-10-11: 252.48527786239623USD
- 2026-10-12: 252.48527786239623USD
- 2026-10-13: 255.93037390151977USD
- 2026-10-14: 252.48527786239623USD
- 2026-10-15: NO DATA
- 2026-10-16: NO DATA
- 2026-10-17: 191.7840197720337USD
- 2026-10-18: 200.52409325965883USD
- 2026-10-19: 201.5201805543518USD
- 2026-10-20: 201.5201805543518USD
- 2026-10-21: NO DATA
- 2026-10-22: 201.6488277430725USD
- 2026-10-23: 201.5201805543518USD
- 2026-10-24: 201.84400570831298USD
- 2026-10-25: 201.5161340537262USD
- 2026-10-26: 200.52409325965883USD
- 2026-10-27: 198.95592537002562USD
- 2026-10-28: 201.5201805543518USD
- 2026-10-29: 201.5201805543518USD
- 2026-10-30: 201.84400570831298USD
- 2026-10-31: 201.70623199653625USD
- 2026-11-01: 182.02140783843996USD
- 2026-11-02: 179.52862331451416USD
- 2026-11-03: 180.9493654497528USD
- 2026-11-04: 181.84821410820007USD
- 2026-11-05: 181.84821410820007USD
- 2026-11-06: NO DATA
- 2026-11-07: 182.03480858726502USD
- 2026-11-08: 179.5139963533783USD
- 2026-11-09: 181.84821410820007USD
- 2026-11-10: 181.8277538799286USD
- 2026-11-11: 180.96001597953796USD
- 2026-11-12: 181.93741229515075USD
- 2026-11-13: 181.8277538799286USD
- 2026-11-14: 181.8277538799286USD
- 2026-11-15: 182.40761216438293USD
- 2026-11-16: 179.5139963533783USD
- 2026-11-17: 181.84821410820007USD
- 2026-11-18: 181.84821410820007USD
- 2026-11-19: 179.52862331451416USD
- 2026-11-20: 181.86303375984193USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. Durante el registro de entrada, el titular deberá presentar la tarjeta usada para reservar y un documento de identidad oficial con fotografía a su nombre. Cualquier otra gestión habrá de coordinarse con el alojamiento antes de la llegada. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 21 años.
Se te pedirá que pagues el siguiente depósito totalmente reembolsable.
Depósito: USD 500 por alojamiento, por día
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- El nombre de la tarjeta de crédito utilizada a la llegada para pagar gastos adicionales debe corresponderse con el nombre principal que figura en la reserva de la habitación.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Transacciones sin efectivo disponibles
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: detector de monóxido de carbono, extintor, detector de humo, sistema de seguridad, botiquín de primeros auxilios y barreras de seguridad en las ventanas.
- La piscina de temporada abre desde el 01 de mayo hasta el 30 de septiembre.
- Piscina disponible de 07:00 a 18:00.
- Es necesario reservar con antelación los servicios de masaje. Las reservas se realizan poniéndose en contacto con el hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- Este alojamiento no acepta mascotas ni perros guía.
- Es posible pagar todas las transacciones sin dinero en efectivo.
- Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
- Desayuno continental: 30 USD por adulto y 15 USD por menor (precio aproximado)
- Cama adicional: 35.0 USD por día
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Mostrador turístico
Servicios
Centro de negocios
Mostrador turístico
Servicio de tintorería
Servicio de limpieza
Salones para banquetes
Cambio de divisas
Caja fuerte
Cajero automático
Alquiler de bicicletas
Consigna de equipajes
Zona para fumadores
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Lockers Available
Actividades
Piscina
Playa privada
Jardín
Playa (cercana)
Billares
Piscina cubierta
Piscina al aire libre
Piscina climatizada al aire libre
Música en directo
Pool (Indoor)
Pool (Infinity)
Muebles de exterior
Pool (Seasonal Outdoor)
Ping pong
Terraza
Fitness Center (nearby)
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Bañera de hidromasaje/Jacuzzi
Sala de vapor
Servicio de masajes
Spa y centro de bienestar
Club infantil
Bar en la piscina
Mesas y zona de picnic
Comidas para llevar
Habitaciones antialérgicas disponibles
Habitación familiar
Snack Bar/Deli
Wheelchair Accessible (Limited)
Aparcamiento
Aparcamiento
Parking Onsite
Internet
WiFi gratuito