Fairmont Orchid
527 US$
/ noche
Promedio para septiembre
Precios para Fairmont Orchid
Selecciona fechas para ver precios y disponibilidad
527 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Fairmont Orchid, los precios por noche son de 527 US$ de media en el mes más barato (septiembre) y de 1781 US$ en el mes más caro (febrero), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 1295 US$ |
| febrero | 1781 US$ |
| marzo | 914 US$ |
| abril | 756 US$ |
| mayo | 734 US$ |
| junio | 1277 US$ |
| julio | 677 US$ |
| agosto | 629 US$ |
| septiembre | 527 US$ |
| octubre | 575 US$ |
| noviembre | 602 US$ |
| diciembre | 736 US$ |
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sept · 527 US$
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Más caro: febrero (aprox. 1781 US$)
Más barato: septiembre (aprox. 527 US$)
Acerca de esta propiedad
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. Si hace buen tiempo, aprovecha para jugar al golf o relajarte al sol en la playa privada. Encontrarás además conexión a Internet wifi gratis, ...
Servicios
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. Si hace buen tiempo, aprovecha para jugar al golf o relajarte al sol en la playa privada. Encontrarás además conexión a Internet wifi gratis, servicios de conserjería y una tienda de recuerdos.
Servicios empresariales
Tendrás conexión a Internet por cable gratis, un centro de negocios y un servicio de limusina o coche con chófer a tu disposición. Las instalaciones para eventos de este complejo turístico incluyen zona para conferencias y salas de reuniones. Hay un aparcamiento sin asistencia (de pago) disponible.
Comida
Pásate por Brown's Beach House, uno de los 5 restaurantes de este complejo turístico, cuando quieras comer algo. El alojamiento también dispone de servicio de habitaciones con horario limitado y una cafetería. Relájate con un refresco del bar en la playa o de uno de los 2 bares con salón. Se ofrece un desayuno bufé todos los días de 06:30 a 10:30 con un coste adicional.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 540 habitaciones con aire acondicionado, máquina de café espresso y televisión LCD. Las habitaciones disponen de terraza de estilo hawaiano. Para los momentos de ocio, tendrás un televisor con canales por cable y conexión a Internet por cable y wifi gratis. El baño privado con bañera y ducha independientes está provisto de artículos de higiene personal de diseño y secadores de pelo.
Ubicación
Fairmont Orchid de Kamuela está cerca del mar, a solo 1 min en coche de Puakō Petroglyph Park y a 9 min de Mauna Lani Beach. Además, este complejo de playa se encuentra a 8,7 km de Genesis Gallery y a 8,7 km de Centro comercial Kings Shops.
Qué hay cerca
Puakō Petroglyph Park(0.2 millas)
Mauna Lani Historic Park(0.9 millas)
Sala 4D Great 4-D Movie Ride(1 millas)
Campo de golf Francis H.I'i Brown Norte(1 millas)
Campo de golf Mauna Lani Resort(1.1 millas)
Campo de golf Francis H.I'i Brown Sur(1.3 millas)
Mauna Lani Beach(2.2 millas)
Puako Bay(2.7 millas)
Campo de golf Waikoloa Beach(2.9 millas)
Waikoloa Petroglyph Preserve(3.1 millas)
Waikoloa Kings' Course(3.1 millas)
Campo de golf Waikoloa Kings(4.2 millas)
Queens' Marketplace(5.2 millas)
Genesis Gallery(5.4 millas)
Centro comercial Kings Shops(5.4 millas)
Kamuela, HI (MUE-Waimea-Kohala)(20.8 millas)
Kailua-Kona, HI (KOA-A. Internacional de Kona)(22.9 millas)
Aparcamiento
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Servicio de aparcacoches
Ubicación
1 North Kaniku Drive, South Kohala, Hawái, Estados Unidos
Puakō Petroglyph Park (0.2 millas)
Mauna Lani Historic Park (0.9 millas)
Sala 4D Great 4-D Movie Ride (1 millas)
Campo de golf Francis H.I'i Brown Norte (1 millas)
Campo de golf Mauna Lani Resort (1.1 millas)
Campo de golf Francis H.I'i Brown Sur (1.3 millas)
Reseñas de los huéspedes sobre Fairmont Orchid
8.9
Fabuloso
Basado en 1000 comentarios verificados
¿Quién se queda aquí?
Trabajo
7%
Pareja
54%
Familia
32%
Grupo
4%
Solo/a
1%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Fairmont Orchid, los huéspedes elogian constantemente los exuberantes y bien cuidados jardines, la tranquila cala ideal para nadar y hacer snorkel, y el personal amable, aunque señalan precios más altos para la comida y otros servicios, y que algunas habitaciones y áreas parecen anticuadas.
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Opiniones de los huéspedes
En Fairmont Orchid, los huéspedes elogian constantemente los exuberantes y bien cuidados jardines, la tranquila cala ideal para nadar y hacer snorkel, y el personal amable, aunque señalan precios más altos para la comida y otros servicios, y que algunas habitaciones y áreas parecen anticuadas.
La ubicación es pintoresca pero algo remota, por lo que muchos huéspedes conducen o utilizan servicios de transporte compartido, y varios mencionan la falta de sombra o las cabañas de pago en la playa y la piscina. El servicio es ampliamente considerado como cálido y atento, aunque algunos huéspedes experimentaron respuestas lentas o frustraciones al registrarse y salir. Espere una hermosa y relajante experiencia en un resort de lujo, con precios elevados y algunos aspectos mejorables.
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Instalaciones
Los jardines, la laguna y la piscina son ampliamente elogiados; varios destacan un gimnasio sólido, servicios de spa, lavandería gratuita y estaciones de recarga de agua. Los inconvenientes incluyen sombra limitada a menos que se alquilen cabañas, largos paseos o estacionamiento distante, escasez ocasional de toallas y un ascensor fuera de servicio.
Reseñas de huéspedes relacionadas
10
Gary
8 ene 2025
·
Se alojó 6 noches
The rooms could use a little upgrade. There should be more chairs in the shade for free. All the good chairs are reserved. You shouldn’t have to pay for a shaded seat. For the cost of the room, you should get snorkel equipment for more than one hour. Other than that, I loved the property. Staff was excellent and the dining was great too.
The rooms could use a little upgrade. There should be more chairs in the shade for free. All the good chairs are reserved. You shouldn’t have to pay for a shaded seat. For the cost of the room, you should get snorkel equipment for more than one hour. Other than that, I loved the property. Staff was excellent and the dining was great too.
10
Lonna
9 mar 2025
·
Se alojó 6 noches
This is a stunning resort!! Everything is immaculate and beautiful, and the staff bends over backwards to help in any way they can. Only two downsides: Food is very expensive, even at the “low priced” deli, and getting from our room to the lobby, entrance and parking lot required taking two elevators and a lot of walking. It was great exercise but took a lot of extra time.
This is a stunning resort!! Everything is immaculate and beautiful, and the staff bends over backwards to help in any way they can. Only two downsides: Food is very expensive, even at the “low priced” deli, and getting from our room to the lobby, entrance and parking lot required taking two elevators and a lot of walking. It was great exercise but took a lot of extra time.
10
Rachael Ann
31 ago 2025
·
Se alojó 7 noches
It’s a large resort and the passages can be a bit confusing at first, but once you are familiar with the layout it’s a breeze. The property hosts many large parties and events on the lawn directly in front of the oceanfront rooms on the golf course side of the property. Be aware of that if you’re seeking tranquility. The beach and pool are great for couples and families. If you are using the spa on site I recommend the waterfall massage. It’s really amazing! My husband had a window through the floor looking down on the koi pond during his massage. Do not buy water, especially at Browns deli where we unknowingly spent $24 on 2 bottles of water. Not much is priced in their cooler. Bring your resort provided water bottle, there are refill stations everywhere and the filtered water is cold.
It’s a large resort and the passages can be a bit confusing at first, but once you are familiar with the layout it’s a breeze. The property hosts many large parties and events on the lawn directly in front of the oceanfront rooms on the golf course side of the property. Be aware of that if you’re seeking tranquility. The beach and pool are great for couples and families. If you are using the spa on site I recommend the waterfall massage. It’s really amazing! My husband had a window through the floor looking down on the koi pond during his massage. Do not buy water, especially at Browns deli where we unknowingly spent $24 on 2 bottles of water. Not much is priced in their cooler. Bring your resort provided water bottle, there are refill stations everywhere and the filtered water is cold.
10
nirav
25 nov 2023
·
Se alojó 1 noche
Pool is open 24 hours and clean
Pool is open 24 hours and clean
8
James Richard
28 may 2024
·
Se alojó 12 noches
Did not like that upon check in the valet guys would not let us park up front to get checked in and drop off our baggage. They said resort policy would not let us temp park. For a 5 star resort this is acceptable practice at all other resorts we have stayed at on the islands. You need to fix your policy so that its in line with the rest of the industry. That was a big turn off, avoided using the valet the entire trip because of that policy.
Did not like that upon check in the valet guys would not let us park up front to get checked in and drop off our baggage. They said resort policy would not let us temp park. For a 5 star resort this is acceptable practice at all other resorts we have stayed at on the islands. You need to fix your policy so that its in line with the rest of the industry. That was a big turn off, avoided using the valet the entire trip because of that policy.
10
bob
30 ago 2025
·
Se alojó 7 noches
There is so much to like at the Fairmont Orchid. And I guess that's to be expected at $800 and change a night fees and tax figured in. But still....laundry facilities are free and include product....they let me check out late to line up better with my uber to the airport.....AND the people there are SO nice and helpful....let's see....you can hang at the pool or on the beach regardless of the hour....they use water proof wrist bans as room keys....nice metal water bottles as gifts to take home....the location even by Big Island standards is jaw dropping nice...instead of coffee in the room they have espresso machines....sun screen and aloe Vera at the towel hut....free coffee from 5am to 6:30 at Browns breakfast and deli....room service till midnight....I could go on.....I don't usually stay at places this swank...so maybe this is just the way it is at $800 a pop....but still...highly highly recommended....makati...
There is so much to like at the Fairmont Orchid. And I guess that's to be expected at $800 and change a night fees and tax figured in. But still....laundry facilities are free and include product....they let me check out late to line up better with my uber to the airport.....AND the people there are SO nice and helpful....let's see....you can hang at the pool or on the beach regardless of the hour....they use water proof wrist bans as room keys....nice metal water bottles as gifts to take home....the location even by Big Island standards is jaw dropping nice...instead of coffee in the room they have espresso machines....sun screen and aloe Vera at the towel hut....free coffee from 5am to 6:30 at Browns breakfast and deli....room service till midnight....I could go on.....I don't usually stay at places this swank...so maybe this is just the way it is at $800 a pop....but still...highly highly recommended....makati...
10
yunjee
30 ago 2025
·
Se alojó 3 noches
The facility was so cute, clean and well maintained. Service was good. Every staff at the hotel was professional. Love the food at the restaurant. Pool, fitness and complementary yoga class was outstanding. Staff at the concierge office was excellent and helpful. This is the best experience and I would like to definitely come back to this hotel for next vacation.
The facility was so cute, clean and well maintained. Service was good. Every staff at the hotel was professional. Love the food at the restaurant. Pool, fitness and complementary yoga class was outstanding. Staff at the concierge office was excellent and helpful. This is the best experience and I would like to definitely come back to this hotel for next vacation.
10
Patrick
21 jun 2025
·
Se alojó 7 noches
Friendly staff, amenities we really liked - in and out self parking or valet parking, free towels for on or offsite beach activities, cold water dispensers everywhere (to refill water bottles), 24/7 well equipped gym and the cool silicone room key wristbands, spacious rooms with plenty of outlets/USB/USB-C, double sinks and showers was a win! Great location (didn’t rain compared to Kona, Hilo, etc.) near several cool/convenient shopping/food - 5-10 minute drive or walkable too - some excellent beaches nearby too.
Friendly staff, amenities we really liked - in and out self parking or valet parking, free towels for on or offsite beach activities, cold water dispensers everywhere (to refill water bottles), 24/7 well equipped gym and the cool silicone room key wristbands, spacious rooms with plenty of outlets/USB/USB-C, double sinks and showers was a win! Great location (didn’t rain compared to Kona, Hilo, etc.) near several cool/convenient shopping/food - 5-10 minute drive or walkable too - some excellent beaches nearby too.
10
Nora
20 ago 2023
·
Se alojó 2 noches
The property is beautiful, then need more umbrellas at the pool.
The property is beautiful, then need more umbrellas at the pool.
4
Gavin
4 ago 2025
·
Se alojó 8 noches
Pros: hotel was very nice with beautiful grounds and housekeeping was excellent. Nice pool (though not as good as most of the Waikoala resorts that have waterfalls/slides, etc). Nice little beach lagoon with snorkeling for the kids. Cons: They nickel and dime you for everything and manipulate you in ways to force you to spend every extra penny you have. Very unwelcoming arrival - was strongly encouraged to valet, being told we couldn't temporarily park our car for checkin otherwise. (I want to come and go as I please without having to talk to an attendant). And then the guest parking is about a mile away, takes literally 10 minutes to walk from our room to the parking spot. Also, the nearest elevator was broken our entire stay which lengthened the distances we had to walk to get to the pool or beach. They also ran out of pool towels the Saturday we were there, telling me they wouldn't have any more until the next day. This is unfathomable for a Hawaii resort, especially one where we were paying an absolute premium to stay at. Totally unacceptable. Overall customer service was not up to par, I never felt welcome - not the most friendly staff and there was a long wait each of the times I had to talk to front desk. Be aware that you are totally captive at this property - very inconvenient that you have to drive to get any outside food/convenience items (and it takes a long time just to get to your vehicle). So you're kind of stuck here, and I'd look elsewhere next time
Pros: hotel was very nice with beautiful grounds and housekeeping was excellent. Nice pool (though not as good as most of the Waikoala resorts that have waterfalls/slides, etc). Nice little beach lagoon with snorkeling for the kids. Cons: They nickel and dime you for everything and manipulate you in ways to force you to spend every extra penny you have. Very unwelcoming arrival - was strongly encouraged to valet, being told we couldn't temporarily park our car for checkin otherwise. (I want to come and go as I please without having to talk to an attendant). And then the guest parking is about a mile away, takes literally 10 minutes to walk from our room to the parking spot. Also, the nearest elevator was broken our entire stay which lengthened the distances we had to walk to get to the pool or beach. They also ran out of pool towels the Saturday we were there, telling me they wouldn't have any more until the next day. This is unfathomable for a Hawaii resort, especially one where we were paying an absolute premium to stay at. Totally unacceptable. Overall customer service was not up to par, I never felt welcome - not the most friendly staff and there was a long wait each of the times I had to talk to front desk. Be aware that you are totally captive at this property - very inconvenient that you have to drive to get any outside food/convenience items (and it takes a long time just to get to your vehicle). So you're kind of stuck here, and I'd look elsewhere next time
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes describen la propiedad y las habitaciones como muy limpias y bien mantenidas, con servicio de limpieza atento. Algunos informan deficiencias como retrasos en el reabastecimiento, un avistamiento de cucaracha, superficies resbaladizas o desgastadas y problemas menores de mantenimiento.
Reseñas de huéspedes relacionadas
8
Emily
22 ago 2025
·
Se alojó 3 noches
Beautiful property, and housekeeping was amazing - they serviced our room multiple times a day. For 600$ a night,
Beautiful property, and housekeeping was amazing - they serviced our room multiple times a day. For 600$ a night,
10
Tyler
20 jun 2025
·
Se alojó 6 noches
The hotel was very vlean and the staff was so polite, friendly and helpful. Would recommend this hotel to everyone.
The hotel was very vlean and the staff was so polite, friendly and helpful. Would recommend this hotel to everyone.
10
Nataliia
10 ago 2025
·
Se alojó 7 noches
The hotel left a positive impression — very clean, well-maintained grounds, and polite staff. The location is beautiful, and the beach is calm and great for swimming. On the downside, there are no umbrellas on the beach, which can be uncomfortable under the strong sun; the hotel feels a bit dated; and there are no activities or entertainment on site, which could make the stay more engaging.
The hotel left a positive impression — very clean, well-maintained grounds, and polite staff. The location is beautiful, and the beach is calm and great for swimming. On the downside, there are no umbrellas on the beach, which can be uncomfortable under the strong sun; the hotel feels a bit dated; and there are no activities or entertainment on site, which could make the stay more engaging.
10
mary lynn
6 feb 2025
·
Se alojó 2 noches
Very nice surroundings with beautiful views. Whales jumping and snorkeling with the fish and turtles. Loved the walks along the coast and relaxing by the beach. Bathroom tiles very slippery and need updating.
Very nice surroundings with beautiful views. Whales jumping and snorkeling with the fish and turtles. Loved the walks along the coast and relaxing by the beach. Bathroom tiles very slippery and need updating.
8
Brett
31 ago 2024
·
Se alojó 6 noches
Beautiful property, but our room was just ok. Needed updating and the bathroom door knob needed to be fixed. The food options at the hotel were also average. But great drinks. We ate most of our meals off property. We’d stay again, but make sure we get an updated room next time.
Beautiful property, but our room was just ok. Needed updating and the bathroom door knob needed to be fixed. The food options at the hotel were also average. But great drinks. We ate most of our meals off property. We’d stay again, but make sure we get an updated room next time.
6
Kohei
2 ene 2025
·
Se alojó 2 noches
Hotel room was clean, roomy and beach and pool was great, especially pool was heated and could enjoy all the time. However, room prep and staff at the reception was not great. We booked with 4 people (2 adults and 2 kids) but only 3 towels sets were in the room, and shampoo/conditioner/body gel were all out of stock. We requested to bring another towel set and refill the shampoo etc, but towel set was brought almost an hour later, and no refill... Also, at the time of checkout, we were charged the food/drinks which we didn't ordered, and it took almost 20 min. to confirm and remove from our bill. And there were no any apologizes about that mistakes... I would say this hotel staff/service is not 5 star hotel, similar to 3-4 star hotel.
Hotel room was clean, roomy and beach and pool was great, especially pool was heated and could enjoy all the time. However, room prep and staff at the reception was not great. We booked with 4 people (2 adults and 2 kids) but only 3 towels sets were in the room, and shampoo/conditioner/body gel were all out of stock. We requested to bring another towel set and refill the shampoo etc, but towel set was brought almost an hour later, and no refill... Also, at the time of checkout, we were charged the food/drinks which we didn't ordered, and it took almost 20 min. to confirm and remove from our bill. And there were no any apologizes about that mistakes... I would say this hotel staff/service is not 5 star hotel, similar to 3-4 star hotel.
10
David
25 may 2023
·
Se alojó 5 noches
Nice property on a bay. Good snorkling, pool and beach service was excellent. Room although older very clean and kept up. Great views from everywhere.
Nice property on a bay. Good snorkling, pool and beach service was excellent. Room although older very clean and kept up. Great views from everywhere.
8
Sean
30 may 2024
·
Se alojó 6 noches
The property itself is very well kept but they seem short staffed. I wouldn’t say this is a 5 star property due to that reason. The room was clean but you could tell it was a bit dated. We also found a few bugs in our room, including a roach one night. Both were in the bathroom.
The property itself is very well kept but they seem short staffed. I wouldn’t say this is a 5 star property due to that reason. The room was clean but you could tell it was a bit dated. We also found a few bugs in our room, including a roach one night. Both were in the bathroom.
10
Teresa J
11 abr 2023
·
Se alojó 7 noches
Lovely stay, wonderful staff with a great view of the ocean. The cleaning staff was amazing at keeping us well stocked with coffee, and clean towels too! The sheets and pillows were heavenly. Thank you for making our room so pleasant to return to after lots of sightseeing! And thank you to all the bell staff for meeting our needs after my husband had injured his knee. You were all so kind in making sure we were taken care of, and getting him back and fourth in a wheelchair. We also had some amazing food at “Brown’s restaurant “. The Easter buffet was spectacular, and you have the best Luau on the island! The hotel grounds are well kept, your gardeners work is meticulous! Since my husband had injured himself we had to change some plans around, and I chose the cabana rental for that (the zip line had to be canceled). The cabana experience helped to relax us both, the staff was very hardworking, and provided a special retreat within our hotel stay. It was a wonderful experience, and hope to return someday!
Lovely stay, wonderful staff with a great view of the ocean. The cleaning staff was amazing at keeping us well stocked with coffee, and clean towels too! The sheets and pillows were heavenly. Thank you for making our room so pleasant to return to after lots of sightseeing! And thank you to all the bell staff for meeting our needs after my husband had injured his knee. You were all so kind in making sure we were taken care of, and getting him back and fourth in a wheelchair. We also had some amazing food at “Brown’s restaurant “. The Easter buffet was spectacular, and you have the best Luau on the island! The hotel grounds are well kept, your gardeners work is meticulous! Since my husband had injured himself we had to change some plans around, and I chose the cabana rental for that (the zip line had to be canceled). The cabana experience helped to relax us both, the staff was very hardworking, and provided a special retreat within our hotel stay. It was a wonderful experience, and hope to return someday!
8
Jacquelyn
17 may 2025
·
Se alojó 9 noches
This is an established, beautiful property. The gardens, koi ponds and beach are well-kept and beautiful. The staff is friendly and attentive. Housekeeping is very good. The room, bathroom and general areas need some up dates. Paint and surfaces are worn in places. The Luau was great. A real get-away.
This is an established, beautiful property. The gardens, koi ponds and beach are well-kept and beautiful. The staff is friendly and attentive. Housekeeping is very good. The room, bathroom and general areas need some up dates. Paint and surfaces are worn in places. The Luau was great. A real get-away.
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Habitaciones
Las habitaciones suelen ser espaciosas y cómodas, con balcones y almacenamiento útil, aunque la decoración puede parecer anticuada o ligeramente desgastada. Algunos señalan ruido de áreas adyacentes o cercanas y pequeños problemas como una iluminación tenue en el baño o almohadas finas.
Reseñas de huéspedes relacionadas
8
Anna
15 mar 2024
·
Se alojó 7 noches
The overall property is nice and the lagoon has calm waters for snorkeling. Generally, the staff were friendly and helpful. Had an unpleasant check in but I give the hotel credit for trying to make up for the experience immediately. Would recommend guests avoid parts of the 5th floor of the north tower. There’s a lounge on the 6th and there are lots of noise that penetrates early in the morning as the staff preps. We just dealt with it as we are on west coast time anyway but if you wanted to sleep later, not the best choice.
The overall property is nice and the lagoon has calm waters for snorkeling. Generally, the staff were friendly and helpful. Had an unpleasant check in but I give the hotel credit for trying to make up for the experience immediately. Would recommend guests avoid parts of the 5th floor of the north tower. There’s a lounge on the 6th and there are lots of noise that penetrates early in the morning as the staff preps. We just dealt with it as we are on west coast time anyway but if you wanted to sleep later, not the best choice.
8
Oleg
1 nov 2024
·
Se alojó 4 noches
The property is gorgeous, all the common areas are clean and beautiful. Lobby and the view as you walk in is like a painting. Staff will go out of their way to help, and are all super nice and friendly. This is Hawaii, so everything is expensive, and this hotel very much fits the bill. $50 breakfast buffet per person and $25 mixed drinks at the outdoor bar. My one real complaint is the resort is seriously lacking a good espresso machine and someone who knows how to use it, remedied by a coffee shop a few minutes away by car. The room was large and well appointed, if a little dated and some sliding doors didn't operate smoothly.
The property is gorgeous, all the common areas are clean and beautiful. Lobby and the view as you walk in is like a painting. Staff will go out of their way to help, and are all super nice and friendly. This is Hawaii, so everything is expensive, and this hotel very much fits the bill. $50 breakfast buffet per person and $25 mixed drinks at the outdoor bar. My one real complaint is the resort is seriously lacking a good espresso machine and someone who knows how to use it, remedied by a coffee shop a few minutes away by car. The room was large and well appointed, if a little dated and some sliding doors didn't operate smoothly.
10
Paul
12 abr 2025
·
Se alojó 4 noches
Great staff and service. Dated rooms, less than great fixtures and furniture. Lots of in room tile but very comfortable beds. Very expensive food and drinks, but most items were tasty - however the Mai Tai's were the worst I have had at any luxury resort. It's not the Four seasons or The Ritz Carlton and has limited hours for room service (strange for a 5 star resort hotel), but you also don't pay the premium price for the accommodations. The grounds were immaculate and clean, the views were incredible, the pool was great for kids and families (wish they would have a separate pool for the obnoxious and inebriated adults), and the beach/lagoon was conveniently close and perfect for swimming and snorkeling. Ultimately it was worth the trip and would consider staying there again, should our next Hawaii trip be at the Big Island.
Great staff and service. Dated rooms, less than great fixtures and furniture. Lots of in room tile but very comfortable beds. Very expensive food and drinks, but most items were tasty - however the Mai Tai's were the worst I have had at any luxury resort. It's not the Four seasons or The Ritz Carlton and has limited hours for room service (strange for a 5 star resort hotel), but you also don't pay the premium price for the accommodations. The grounds were immaculate and clean, the views were incredible, the pool was great for kids and families (wish they would have a separate pool for the obnoxious and inebriated adults), and the beach/lagoon was conveniently close and perfect for swimming and snorkeling. Ultimately it was worth the trip and would consider staying there again, should our next Hawaii trip be at the Big Island.
10
Lynn
18 feb 2025
·
Se alojó 12 noches
We loved the ocean view room — it was large with a comfortable bed with hypoallergenic bedding options, and it had lots of storage room for clothing — 2 closets and 4 large drawers. I have stayed in several luxury hotels/ resorts in the past and the friendly service here was beyond compare. Our only minor complaint was that the lighting could be improved in the bathroom, and there was a lack of hooks or drawers in the bathroom.
We loved the ocean view room — it was large with a comfortable bed with hypoallergenic bedding options, and it had lots of storage room for clothing — 2 closets and 4 large drawers. I have stayed in several luxury hotels/ resorts in the past and the friendly service here was beyond compare. Our only minor complaint was that the lighting could be improved in the bathroom, and there was a lack of hooks or drawers in the bathroom.
10
Patrick
21 jun 2025
·
Se alojó 7 noches
Friendly staff, amenities we really liked - in and out self parking or valet parking, free towels for on or offsite beach activities, cold water dispensers everywhere (to refill water bottles), 24/7 well equipped gym and the cool silicone room key wristbands, spacious rooms with plenty of outlets/USB/USB-C, double sinks and showers was a win! Great location (didn’t rain compared to Kona, Hilo, etc.) near several cool/convenient shopping/food - 5-10 minute drive or walkable too - some excellent beaches nearby too.
Friendly staff, amenities we really liked - in and out self parking or valet parking, free towels for on or offsite beach activities, cold water dispensers everywhere (to refill water bottles), 24/7 well equipped gym and the cool silicone room key wristbands, spacious rooms with plenty of outlets/USB/USB-C, double sinks and showers was a win! Great location (didn’t rain compared to Kona, Hilo, etc.) near several cool/convenient shopping/food - 5-10 minute drive or walkable too - some excellent beaches nearby too.
8
Nan
18 dic 2023
·
Se alojó 5 noches
It’s a beautiful property overall but I was assigned a first floor (they call it 3rd floor though) room where people walked by the sliding door all the time so there was no privacy. zero sunlight so was pretty cold all the time :(
It’s a beautiful property overall but I was assigned a first floor (they call it 3rd floor though) room where people walked by the sliding door all the time so there was no privacy. zero sunlight so was pretty cold all the time :(
10
Cindy
11 ago 2025
·
Se alojó 5 noches
Beautiful rooms and fitness center. We loved the added touch of in-room chocolates and nespresso coffee!
Beautiful rooms and fitness center. We loved the added touch of in-room chocolates and nespresso coffee!
10
Kyle
17 abr 2025
·
Se alojó 1 noche
The staff is very friendly the place is very nice but I will mention one thing If you're getting a room make sure it's not an adjoining room or there are children nearby because you will hear them and they will keep you up all night. If you're okay with children crying all night then don't worry about it but you might want to check when you check in what rooms are around you.
The staff is very friendly the place is very nice but I will mention one thing If you're getting a room make sure it's not an adjoining room or there are children nearby because you will hear them and they will keep you up all night. If you're okay with children crying all night then don't worry about it but you might want to check when you check in what rooms are around you.
8
Shoshana
24 jul 2025
·
Se alojó 5 noches
The hotel is beautifully located and absolutely serene. However, there were a few details lacking. The food options were limited and repetitive, and tasted mediocre at best. It was disappointing considering what one would expect from a Fairmont. While the rooms were large, and bathrooms gorgeous, the pillows were as thin as envelopes. The little details that distinguish a good hotel from a great hotel were lacking. Overall lovely stay, but would say it fell short of excellence.
The hotel is beautifully located and absolutely serene. However, there were a few details lacking. The food options were limited and repetitive, and tasted mediocre at best. It was disappointing considering what one would expect from a Fairmont. While the rooms were large, and bathrooms gorgeous, the pillows were as thin as envelopes. The little details that distinguish a good hotel from a great hotel were lacking. Overall lovely stay, but would say it fell short of excellence.
10
julie a
16 feb 2025
·
Se alojó 7 noches
Our room was a bit worn for the money we spent. But, the view was absolutely beautiful so we looked past that. Food was delicious, but pricy. Watched whales every morning from our balcony!!!
Our room was a bit worn for the money we spent. But, the view was absolutely beautiful so we looked past that. Food was delicious, but pricy. Watched whales every morning from our balcony!!!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal es elogiado con frecuencia por ser amable, profesional y proactivo, con gestos considerados y ayuda durante las interrupciones. Una minoría informa sobre un servicio lento o impersonal y problemas al registrarse o salir.
Reseñas de huéspedes relacionadas
10
Mark
27 feb 2025
·
Se alojó 4 noches
We had a wonderful time at the Fairmont Orchid. Then when our flight home was cancelled for 2 days the staff bent over backwards to accommodate us for the additional 2 nights that we hadn’t reserved. A
We had a wonderful time at the Fairmont Orchid. Then when our flight home was cancelled for 2 days the staff bent over backwards to accommodate us for the additional 2 nights that we hadn’t reserved. A
2
Mustafa
24 may 2025
·
Se alojó 4 noches
This resort is really nice. Location is great and it’s very well maintained. It’s only getting one star, because I felt differential treatment in a bad way from one of the people at check-in. This continued even at the check out which was very disheartening. I won’t mention the name, but I hope other guests don’t feel that way.
This resort is really nice. Location is great and it’s very well maintained. It’s only getting one star, because I felt differential treatment in a bad way from one of the people at check-in. This continued even at the check out which was very disheartening. I won’t mention the name, but I hope other guests don’t feel that way.
10
James
21 abr 2024
·
Se alojó 4 noches
The staff is always extremely warm and friendly, and they went out of their way to make sure my family and I had a great vacation. The kiddos found a coconut on one of our adventures and brought it back to the hotel wanting to crack it open - turns out the landscaping team not only obliged but they even brought a brand new fresh coconut guessing the kids didn’t get a fresh pick. Turns out they were right and the replacement coconut turned out better than the original and the kids got to check another thing off their bucket list - drink from a fresh coconut! We ended our stay with a snorkel swim with a green sea turtle which was one of MY bucket list items! The Fairmont Orchid really lives up to the positive reviews and next time we plan a trip to the Big Island, the Orchid will be top of the list.
The staff is always extremely warm and friendly, and they went out of their way to make sure my family and I had a great vacation. The kiddos found a coconut on one of our adventures and brought it back to the hotel wanting to crack it open - turns out the landscaping team not only obliged but they even brought a brand new fresh coconut guessing the kids didn’t get a fresh pick. Turns out they were right and the replacement coconut turned out better than the original and the kids got to check another thing off their bucket list - drink from a fresh coconut! We ended our stay with a snorkel swim with a green sea turtle which was one of MY bucket list items! The Fairmont Orchid really lives up to the positive reviews and next time we plan a trip to the Big Island, the Orchid will be top of the list.
10
Angela
1 jun 2025
·
Se alojó 7 noches
Staff was very friendly and great service all around.
Staff was very friendly and great service all around.
4
melanie
10 ago 2025
·
Se alojó 4 noches
Garden view room booked on this site was half garden view half parking lot and construction or maintenance materials view. There were miscellaneous things like wrong number of towels left so I dried off with a hand towel one night, no toilet paper because extra wasn’t left when cleaning. Yes front desk was made aware I ended up grabbing some off the housekeeper cart parked in the hall. Tolerant and understanding traveler so these aren’t a big deal. The big deal was treatment at check out by the guy checking me out when I had a question about my bill. He was rude in a passive aggressive way. And we were offered when we couldn’t do a late check out use of a hospitality room or I can’t remember what they called it. But basically we would have a place to shower and change quickly before we left for the airport. So we planned a water activity in Kona and then drove the almost hour back to use the resort amenity that had been offered. We did not ask it was offered. When we got back to the resort we were treated like second class citizens and sent tot the spa to use the shower and again treated the same when we got to the spa. We did not request the amenity it had been offered so we planned accordingly. Had I known how we would be treated I would have planned differently and certainly would have skipped the almost 1 hour drive to the resort before driving back to the airport. This treatment added to the smaller things equaled a big disappointment in this resort.
Garden view room booked on this site was half garden view half parking lot and construction or maintenance materials view. There were miscellaneous things like wrong number of towels left so I dried off with a hand towel one night, no toilet paper because extra wasn’t left when cleaning. Yes front desk was made aware I ended up grabbing some off the housekeeper cart parked in the hall. Tolerant and understanding traveler so these aren’t a big deal. The big deal was treatment at check out by the guy checking me out when I had a question about my bill. He was rude in a passive aggressive way. And we were offered when we couldn’t do a late check out use of a hospitality room or I can’t remember what they called it. But basically we would have a place to shower and change quickly before we left for the airport. So we planned a water activity in Kona and then drove the almost hour back to use the resort amenity that had been offered. We did not ask it was offered. When we got back to the resort we were treated like second class citizens and sent tot the spa to use the shower and again treated the same when we got to the spa. We did not request the amenity it had been offered so we planned accordingly. Had I known how we would be treated I would have planned differently and certainly would have skipped the almost 1 hour drive to the resort before driving back to the airport. This treatment added to the smaller things equaled a big disappointment in this resort.
10
Jamie
10 feb 2025
·
Se alojó 3 noches
We were thoroughly impressed with the Fairmont during our stay. The staff were exceptional, consistently going above and beyond our expectations. In particular, Jasmine was incredibly helpful and made our experience even better. The property itself is beautiful and well-maintained, with landscaping staff diligently tending to the grounds. We especially appreciated the hotel’s commitment to reducing unnecessary waste, which reflects a thoughtful approach to sustainability. Additionally, the nearby reef offered excellent opportunities for swimming and snorkeling. A truly wonderful experience overall.
We were thoroughly impressed with the Fairmont during our stay. The staff were exceptional, consistently going above and beyond our expectations. In particular, Jasmine was incredibly helpful and made our experience even better. The property itself is beautiful and well-maintained, with landscaping staff diligently tending to the grounds. We especially appreciated the hotel’s commitment to reducing unnecessary waste, which reflects a thoughtful approach to sustainability. Additionally, the nearby reef offered excellent opportunities for swimming and snorkeling. A truly wonderful experience overall.
10
Jared
26 may 2023
·
Se alojó 5 noches
Great location and wonderful staff. I work in the hospitality industry myself and would love to have a staff like that at the Fairmont Orchid! I would love to return one day!
Great location and wonderful staff. I work in the hospitality industry myself and would love to have a staff like that at the Fairmont Orchid! I would love to return one day!
10
Bryan
31 jul 2025
·
Se alojó 6 noches
Incredible staff
Incredible staff
4
Gavin
4 ago 2025
·
Se alojó 8 noches
Pros: hotel was very nice with beautiful grounds and housekeeping was excellent. Nice pool (though not as good as most of the Waikoala resorts that have waterfalls/slides, etc). Nice little beach lagoon with snorkeling for the kids. Cons: They nickel and dime you for everything and manipulate you in ways to force you to spend every extra penny you have. Very unwelcoming arrival - was strongly encouraged to valet, being told we couldn't temporarily park our car for checkin otherwise. (I want to come and go as I please without having to talk to an attendant). And then the guest parking is about a mile away, takes literally 10 minutes to walk from our room to the parking spot. Also, the nearest elevator was broken our entire stay which lengthened the distances we had to walk to get to the pool or beach. They also ran out of pool towels the Saturday we were there, telling me they wouldn't have any more until the next day. This is unfathomable for a Hawaii resort, especially one where we were paying an absolute premium to stay at. Totally unacceptable. Overall customer service was not up to par, I never felt welcome - not the most friendly staff and there was a long wait each of the times I had to talk to front desk. Be aware that you are totally captive at this property - very inconvenient that you have to drive to get any outside food/convenience items (and it takes a long time just to get to your vehicle). So you're kind of stuck here, and I'd look elsewhere next time
Pros: hotel was very nice with beautiful grounds and housekeeping was excellent. Nice pool (though not as good as most of the Waikoala resorts that have waterfalls/slides, etc). Nice little beach lagoon with snorkeling for the kids. Cons: They nickel and dime you for everything and manipulate you in ways to force you to spend every extra penny you have. Very unwelcoming arrival - was strongly encouraged to valet, being told we couldn't temporarily park our car for checkin otherwise. (I want to come and go as I please without having to talk to an attendant). And then the guest parking is about a mile away, takes literally 10 minutes to walk from our room to the parking spot. Also, the nearest elevator was broken our entire stay which lengthened the distances we had to walk to get to the pool or beach. They also ran out of pool towels the Saturday we were there, telling me they wouldn't have any more until the next day. This is unfathomable for a Hawaii resort, especially one where we were paying an absolute premium to stay at. Totally unacceptable. Overall customer service was not up to par, I never felt welcome - not the most friendly staff and there was a long wait each of the times I had to talk to front desk. Be aware that you are totally captive at this property - very inconvenient that you have to drive to get any outside food/convenience items (and it takes a long time just to get to your vehicle). So you're kind of stuck here, and I'd look elsewhere next time
10
ANALIZA
8 dic 2023
·
It was our first time in Kona and we fell in love with the place. We had a few hiccups on our first day with our room at Fairmont Orchid but the manager (I forgot her name) was quick enough to fix it and gave us a complimentary room upgrade and more! She made sure the we have the best stay possible. We had the best stay in Fairmont Orchid and we highly recommend it to our friends and family. We hope to stay here again!
It was our first time in Kona and we fell in love with the place. We had a few hiccups on our first day with our room at Fairmont Orchid but the manager (I forgot her name) was quick enough to fix it and gave us a complimentary room upgrade and more! She made sure the we have the best stay possible. We had the best stay in Fairmont Orchid and we highly recommend it to our friends and family. We hope to stay here again!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
El entorno es hermoso, en una cala protegida, ideal para nadar tranquilamente y hacer snorkel fácilmente. Es algo remoto, por lo que los huéspedes a menudo conducen para ir a cenar o comprar suministros.
Reseñas de huéspedes relacionadas
10
Stephen
21 ago 2025
·
Se alojó 2 noches
Beautiful location.
Beautiful location.
10
Gerald
23 jul 2023
·
Se alojó 3 noches
Beautiful resort. Very clean and family friendly. We enjoyed our stay there, especially the beach area. If there was any negative, the drive to Kona is around 40minutes or so but we didn't mind at all.
Beautiful resort. Very clean and family friendly. We enjoyed our stay there, especially the beach area. If there was any negative, the drive to Kona is around 40minutes or so but we didn't mind at all.
8
Elsa
1 ago 2025
·
Se alojó 5 noches
Beautiful property with its own beach.
Beautiful property with its own beach.
10
Patrick
21 jun 2025
·
Se alojó 7 noches
Friendly staff, amenities we really liked - in and out self parking or valet parking, free towels for on or offsite beach activities, cold water dispensers everywhere (to refill water bottles), 24/7 well equipped gym and the cool silicone room key wristbands, spacious rooms with plenty of outlets/USB/USB-C, double sinks and showers was a win! Great location (didn’t rain compared to Kona, Hilo, etc.) near several cool/convenient shopping/food - 5-10 minute drive or walkable too - some excellent beaches nearby too.
Friendly staff, amenities we really liked - in and out self parking or valet parking, free towels for on or offsite beach activities, cold water dispensers everywhere (to refill water bottles), 24/7 well equipped gym and the cool silicone room key wristbands, spacious rooms with plenty of outlets/USB/USB-C, double sinks and showers was a win! Great location (didn’t rain compared to Kona, Hilo, etc.) near several cool/convenient shopping/food - 5-10 minute drive or walkable too - some excellent beaches nearby too.
10
Sean
16 abr 2023
·
Se alojó 5 noches
Location was private and beautifully maintained gardens everywhere. Views of ocean, pool and private beach are excellent. Loved beach/lagoon for little ones to swim safely. Staff was very friendly, great service and food options. It's a resort and the food and drinks are priced a bit high, but we expected this and budgeted for it and enjoyed the experience.
Location was private and beautifully maintained gardens everywhere. Views of ocean, pool and private beach are excellent. Loved beach/lagoon for little ones to swim safely. Staff was very friendly, great service and food options. It's a resort and the food and drinks are priced a bit high, but we expected this and budgeted for it and enjoyed the experience.
10
Michael
5 feb 2024
·
Se alojó 6 noches
Pros: 1. Beautiful grounds including a series of waterfalls and koi ponds intertwined with a large pool that overlooks the ocean. 2. Located on an ocean cove that shelters swimmers from rough waves. Ideal for small children and those looking for a relaxing swim. 3. Coastal path that connects multiple resort properties ideal for long walks or runs. 4. On property restaurants consistently served up excellent meals. Cons: 1. The property feels remote and getting to Kona, Waimea, or Waikoloa Village will take 30 minutes or more. 2. Expect to pay resort prices for any on property meals or drinks. For example, it was $26 for an old fashion. The signature cocktails were slightly less.
Pros: 1. Beautiful grounds including a series of waterfalls and koi ponds intertwined with a large pool that overlooks the ocean. 2. Located on an ocean cove that shelters swimmers from rough waves. Ideal for small children and those looking for a relaxing swim. 3. Coastal path that connects multiple resort properties ideal for long walks or runs. 4. On property restaurants consistently served up excellent meals. Cons: 1. The property feels remote and getting to Kona, Waimea, or Waikoloa Village will take 30 minutes or more. 2. Expect to pay resort prices for any on property meals or drinks. For example, it was $26 for an old fashion. The signature cocktails were slightly less.
10
Brent
16 may 2025
·
Se alojó 7 noches
Beautiful property. When I think of a Hawai’i hotel, I think of the lay out of this one. Walking in for the first time and seeing the ocean from the lobby, was a memorable experience.
Beautiful property. When I think of a Hawai’i hotel, I think of the lay out of this one. Walking in for the first time and seeing the ocean from the lobby, was a memorable experience.
4
Gavin
4 ago 2025
·
Se alojó 8 noches
Pros: hotel was very nice with beautiful grounds and housekeeping was excellent. Nice pool (though not as good as most of the Waikoala resorts that have waterfalls/slides, etc). Nice little beach lagoon with snorkeling for the kids. Cons: They nickel and dime you for everything and manipulate you in ways to force you to spend every extra penny you have. Very unwelcoming arrival - was strongly encouraged to valet, being told we couldn't temporarily park our car for checkin otherwise. (I want to come and go as I please without having to talk to an attendant). And then the guest parking is about a mile away, takes literally 10 minutes to walk from our room to the parking spot. Also, the nearest elevator was broken our entire stay which lengthened the distances we had to walk to get to the pool or beach. They also ran out of pool towels the Saturday we were there, telling me they wouldn't have any more until the next day. This is unfathomable for a Hawaii resort, especially one where we were paying an absolute premium to stay at. Totally unacceptable. Overall customer service was not up to par, I never felt welcome - not the most friendly staff and there was a long wait each of the times I had to talk to front desk. Be aware that you are totally captive at this property - very inconvenient that you have to drive to get any outside food/convenience items (and it takes a long time just to get to your vehicle). So you're kind of stuck here, and I'd look elsewhere next time
Pros: hotel was very nice with beautiful grounds and housekeeping was excellent. Nice pool (though not as good as most of the Waikoala resorts that have waterfalls/slides, etc). Nice little beach lagoon with snorkeling for the kids. Cons: They nickel and dime you for everything and manipulate you in ways to force you to spend every extra penny you have. Very unwelcoming arrival - was strongly encouraged to valet, being told we couldn't temporarily park our car for checkin otherwise. (I want to come and go as I please without having to talk to an attendant). And then the guest parking is about a mile away, takes literally 10 minutes to walk from our room to the parking spot. Also, the nearest elevator was broken our entire stay which lengthened the distances we had to walk to get to the pool or beach. They also ran out of pool towels the Saturday we were there, telling me they wouldn't have any more until the next day. This is unfathomable for a Hawaii resort, especially one where we were paying an absolute premium to stay at. Totally unacceptable. Overall customer service was not up to par, I never felt welcome - not the most friendly staff and there was a long wait each of the times I had to talk to front desk. Be aware that you are totally captive at this property - very inconvenient that you have to drive to get any outside food/convenience items (and it takes a long time just to get to your vehicle). So you're kind of stuck here, and I'd look elsewhere next time
10
Tom
19 nov 2024
·
Se alojó 4 noches
The Orchid is absolutely beautiful! The grounds are immaculate and pool is the perfect size with a separate section for adults. The food options are good. We especially enjoyed the breakfast buffet that had about every option you could imagine. The beach is ideal for kids with no breaking waves, a sandy beach, and safe clear waters for snorkeling! It's just a short walk to a nice grocery store, shops, and more dining options. Our trip was just about perfect!
The Orchid is absolutely beautiful! The grounds are immaculate and pool is the perfect size with a separate section for adults. The food options are good. We especially enjoyed the breakfast buffet that had about every option you could imagine. The beach is ideal for kids with no breaking waves, a sandy beach, and safe clear waters for snorkeling! It's just a short walk to a nice grocery store, shops, and more dining options. Our trip was just about perfect!
10
Cheryl
6 jun 2025
·
Se alojó 4 noches
It is a beautiful property. The one drawback is the lack of local and reasonably priced food.
It is a beautiful property. The one drawback is the lack of local and reasonably priced food.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
La calidad de la comida es variada en los diferentes locales, con Brown's elogiado por varios, pero las opciones a veces pueden ser limitadas. Los precios son constantemente altos y muchos desearían tener más opciones de desayuno más allá del buffet o la charcutería.
Reseñas de huéspedes relacionadas
10
Mike
23 nov 2024
·
Se alojó 5 noches
This property is excellent by any measure. The lobby and surrounding patio is gorgeous; especially at night with the torches lit. There was a guitarist each night with drink/food service. Pool area is beautiful; plenty of chairs for all guests which is unusual. Drink/food service was always available. The entire grounds is well manicured. The lagoon is very pretty and loaded with fish. Many places to sit of an evening with several fire places on the grounds and near the beach. Really a lovely setting. Only downside was the price of food which did borderline a little silly. Breakfast, although very good food quality and presentation, price was $50 per person. Drinks are $14 and above. Dinner was very good, again very high priced. We noted many persons were going to the nearby grocery store up the road to stock up. Very nice food choices at store but keep in mind there is no microwave in the rooms. Rooms were perfect.
This property is excellent by any measure. The lobby and surrounding patio is gorgeous; especially at night with the torches lit. There was a guitarist each night with drink/food service. Pool area is beautiful; plenty of chairs for all guests which is unusual. Drink/food service was always available. The entire grounds is well manicured. The lagoon is very pretty and loaded with fish. Many places to sit of an evening with several fire places on the grounds and near the beach. Really a lovely setting. Only downside was the price of food which did borderline a little silly. Breakfast, although very good food quality and presentation, price was $50 per person. Drinks are $14 and above. Dinner was very good, again very high priced. We noted many persons were going to the nearby grocery store up the road to stock up. Very nice food choices at store but keep in mind there is no microwave in the rooms. Rooms were perfect.
10
Markus
25 jun 2025
·
Se alojó 7 noches
Great resort with beautiful grounds, comfortable rooms and balconies, excellent service, nice lagoon and beach, and great restaurants. Prefer North Tower over South Tower. Breakfast buffet is not worth the high price.
Great resort with beautiful grounds, comfortable rooms and balconies, excellent service, nice lagoon and beach, and great restaurants. Prefer North Tower over South Tower. Breakfast buffet is not worth the high price.
8
Helena
2 ago 2025
·
Se alojó 7 noches
Loved the beach, easy snorkeling right off beach. Browns was definite a highlight dining experience with amazing service.
Loved the beach, easy snorkeling right off beach. Browns was definite a highlight dining experience with amazing service.
8
Brett
31 ago 2024
·
Se alojó 6 noches
Beautiful property, but our room was just ok. Needed updating and the bathroom door knob needed to be fixed. The food options at the hotel were also average. But great drinks. We ate most of our meals off property. We’d stay again, but make sure we get an updated room next time.
Beautiful property, but our room was just ok. Needed updating and the bathroom door knob needed to be fixed. The food options at the hotel were also average. But great drinks. We ate most of our meals off property. We’d stay again, but make sure we get an updated room next time.
10
Diane
30 jul 2023
·
Se alojó 7 noches
Beautiful property! Loved the pool and especially the lagoon! So wonderful to have the private beach with lounge chairs and calm waters to swim and snorkel in. Ate 3 times at Hale Kai restaurant, and it was very good and had a great vibe with tables on the sand overlooking the ocean. All the restaurants are pricey, but it's the same at most places we went on the island. Only thing I wish they had was an a la carte breakfast option (for a sit down meal, but not the buffet). Brown's Deli was the only other breakfast option, and it was okay.
Beautiful property! Loved the pool and especially the lagoon! So wonderful to have the private beach with lounge chairs and calm waters to swim and snorkel in. Ate 3 times at Hale Kai restaurant, and it was very good and had a great vibe with tables on the sand overlooking the ocean. All the restaurants are pricey, but it's the same at most places we went on the island. Only thing I wish they had was an a la carte breakfast option (for a sit down meal, but not the buffet). Brown's Deli was the only other breakfast option, and it was okay.
8
Shoshana
24 jul 2025
·
Se alojó 5 noches
The hotel is beautifully located and absolutely serene. However, there were a few details lacking. The food options were limited and repetitive, and tasted mediocre at best. It was disappointing considering what one would expect from a Fairmont. While the rooms were large, and bathrooms gorgeous, the pillows were as thin as envelopes. The little details that distinguish a good hotel from a great hotel were lacking. Overall lovely stay, but would say it fell short of excellence.
The hotel is beautifully located and absolutely serene. However, there were a few details lacking. The food options were limited and repetitive, and tasted mediocre at best. It was disappointing considering what one would expect from a Fairmont. While the rooms were large, and bathrooms gorgeous, the pillows were as thin as envelopes. The little details that distinguish a good hotel from a great hotel were lacking. Overall lovely stay, but would say it fell short of excellence.
6
roger
10 oct 2023
·
Se alojó 4 noches
Very limited Dining options with long waiting times with nothing close in the area to go to !!! Morning buffet extremely overpriced for quality of buffet !!!!! Luau was really bad and WAY OVER PRICED !!!!!
Very limited Dining options with long waiting times with nothing close in the area to go to !!! Morning buffet extremely overpriced for quality of buffet !!!!! Luau was really bad and WAY OVER PRICED !!!!!
8
satyam
30 nov 2024
·
Se alojó 2 noches
Good property, but super expensive dining options. Breakfast is super expensive especially for vegetarian folks with limited options.
Good property, but super expensive dining options. Breakfast is super expensive especially for vegetarian folks with limited options.
6
Daniel S
22 jul 2025
·
Se alojó 5 noches
It needs more breakfast options. It’s either buffet or a deli that has very limited options. The restaurant Browns is also a little dated. It needs more shade for everyone at the beach. There’s no where to view the ocean in the shade.
It needs more breakfast options. It’s either buffet or a deli that has very limited options. The restaurant Browns is also a little dated. It needs more shade for everyone at the beach. There’s no where to view the ocean in the shade.
8
Allan
1 dic 2024
·
Se alojó 8 noches
Great place if you don't spend a fortune eating there a lot. We went to every restaurant on site. The room service breakfasts were amazing, but the rest of the meals were just good. Negatives about the place are that it seemed like every other day in the North Tower (facing the golf course) it is loud starting at 6am with apparently excessive mowing. There was also a worker spraying what was apparently weed killer all around the central green space and kids were looking for lizards in the bushes while he was doing it in the middle of the day! Parents were shooing the kids away from it. If they addressed those concerns we would happily spend another vacation there.
Great place if you don't spend a fortune eating there a lot. We went to every restaurant on site. The room service breakfasts were amazing, but the rest of the meals were just good. Negatives about the place are that it seemed like every other day in the North Tower (facing the golf course) it is loud starting at 6am with apparently excessive mowing. There was also a worker spraying what was apparently weed killer all around the central green space and kids were looking for lizards in the bushes while he was doing it in the middle of the day! Parents were shooing the kids away from it. If they addressed those concerns we would happily spend another vacation there.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Jorge Alfredo
3 jun 2026
·
Se alojó 5 noches
Creo que la cuenta nonñ esta correcta
Creo que la cuenta nonñ esta correcta
10
Álvaro Germán
10 abr 2026
·
Se alojó 2 noches
Excelente desayuno Buffet
Excelente desayuno Buffet
10
Ana Belem
25 abr 2024
·
Se alojó 3 noches
Este hotel esta hermoso! Tiene un acceso a la playa increíble, como bahia privada. Me encantó que te dan botellas de aluminio que puedes rellenar de agua en estaciones que estan por todo el hotel. Sin duda lo recomiendo y volvería.
Este hotel esta hermoso! Tiene un acceso a la playa increíble, como bahia privada. Me encantó que te dan botellas de aluminio que puedes rellenar de agua en estaciones que estan por todo el hotel. Sin duda lo recomiendo y volvería.
4
luis f a
11 ago 2026
·
Se alojó 5 noches
Equipe muito ruim. Pouco prestativos.
Equipe muito ruim. Pouco prestativos.
4
luis f a
10 ago 2026
·
Se alojó 5 noches
Ficamos no Fairmont Orchid e o atendimento foi decepcionante do começo ao fim. Já na recepção fomos recebidos sem simpatia. O pior episódio foi na piscina: pedi ajuda a um funcionário chamado Aaron para encontrar um guarda-sol e ele respondeu que estavam todos ali e que eu que eu podia procurar. Quando perguntei se era só isso que ele faria, disse que da próxima vez eu deveria chegar mais cedo na piscina — e ainda ficou encarando minha família de forma provocativa, a ponto de o gerente precisar intervir para acalmar a situação. Um hóspede não deveria passar por isso. A estrutura também não corresponde a um cinco estrelas: o hotel está velho e mal conservado. O serviço de arrumação é irregular — meu filho sujou o lençol com Nesquik e a roupa de cama simplesmente não foi trocada naquele dia. Pelo preço cobrado e pela reputação da marca, a experiência ficou muito abaixo do esperado.
Ficamos no Fairmont Orchid e o atendimento foi decepcionante do começo ao fim. Já na recepção fomos recebidos sem simpatia. O pior episódio foi na piscina: pedi ajuda a um funcionário chamado Aaron para encontrar um guarda-sol e ele respondeu que estavam todos ali e que eu que eu podia procurar. Quando perguntei se era só isso que ele faria, disse que da próxima vez eu deveria chegar mais cedo na piscina — e ainda ficou encarando minha família de forma provocativa, a ponto de o gerente precisar intervir para acalmar a situação. Um hóspede não deveria passar por isso. A estrutura também não corresponde a um cinco estrelas: o hotel está velho e mal conservado. O serviço de arrumação é irregular — meu filho sujou o lençol com Nesquik e a roupa de cama simplesmente não foi trocada naquele dia. Pelo preço cobrado e pela reputação da marca, a experiência ficou muito abaixo do esperado.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 16:00 a 00:00
Antes de la(s) 11:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-18: 607.6616454650879USD
- 2026-09-19: 681.1832952697754USD
- 2026-09-20: 728.0900456298828USD
- 2026-09-21: 708.6677373718261USD
- 2026-09-22: 798.5997190551757USD
- 2026-09-23: 776.9098458862304USD
- 2026-09-24: 1173.5001877929687USD
- 2026-09-25: 750.9428821838378USD
- 2026-09-26: 776.9098458862304USD
- 2026-09-27: 733.0678287841796USD
- 2026-09-28: 678.7303456298828USD
- 2026-09-29: 676.0506745300293USD
- 2026-09-30: 681.104755480957USD
- 2026-10-01: 688.3758864562988USD
- 2026-10-02: 770.0734512084961USD
- 2026-10-03: 743.3008416259765USD
- 2026-10-04: 743.3008416259765USD
- 2026-10-05: 750.423160369873USD
- 2026-10-06: 675.3618224304199USD
- 2026-10-07: 675.3618224304199USD
- 2026-10-08: 669.6628184143066USD
- 2026-10-09: 675.3618224304199USD
- 2026-10-10: 668.3375908447265USD
- 2026-10-11: 675.3618224304199USD
- 2026-10-12: 675.3618224304199USD
- 2026-10-13: 675.3618224304199USD
- 2026-10-14: 669.6628184143066USD
- 2026-10-15: 849.0525303710937USD
- 2026-10-16: 857.5491903259277USD
- 2026-10-17: 841.5318376403808USD
- 2026-10-18: 860.4669329711913USD
- 2026-10-19: 849.0659823242187USD
- 2026-10-20: 1338.0698409545898USD
- 2026-10-21: 1274.4904456298827USD
- 2026-10-22: 824.5136456298827USD
- 2026-10-23: 849.0525303710937USD
- 2026-10-24: 857.5491903259277USD
- 2026-10-25: 1273.9904813720702USD
- 2026-10-26: 1251.9865891723632USD
- 2026-10-27: 1251.9865891723632USD
- 2026-10-28: 860.4669329711913USD
- 2026-10-29: 699.9556359802245USD
- 2026-10-30: 669.6628184143066USD
- 2026-10-31: 675.3618224304199USD
- 2026-11-01: 663.3387890136719USD
- 2026-11-02: 675.3618224304199USD
- 2026-11-03: 668.3509727355956USD
- 2026-11-04: 750.423160369873USD
- 2026-11-05: 857.5491903259277USD
- 2026-11-06: 857.5491903259277USD
- 2026-11-07: 857.5491903259277USD
- 2026-11-08: 857.1949555603027USD
- 2026-11-09: 803.4906250122069USD
- 2026-11-10: 831.8832841369629USD
- 2026-11-11: 806.8726702270508USD
- 2026-11-12: 910.6067061279297USD
- 2026-11-13: 1327.0479271118163USD
- 2026-11-14: 942.8377259399414USD
- 2026-11-15: 910.6067061279297USD
- 2026-11-16: 910.6067061279297USD
- 2026-11-17: 854.7502032043457USD
- 2026-11-18: 854.0356382568359USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 21 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Número de identificación fiscal: TA-052-830-4128-01.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: detector de monóxido de carbono, extintor, detector de humo, sistema de seguridad y botiquín de primeros auxilios.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- El alojamiento afirma que sigue las medidas de limpieza y desinfección de ALLSAFE (Accor Hotels).
- Es necesario reservar con antelación las partidas de golf. Las reservas se realizan poniéndose en contacto con el complejo antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Se ofrece alojamiento gratuito a los menores de hasta 17 años, siempre que ocupen la misma habitación que sus padres o tutores, utilizando las camas existentes.
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- Se recomienda acceder a este alojamiento en coche.
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
- Desayuno tipo bufé: 53 USD por adulto y 26 USD por menor (precio aproximado)
- Aparcamiento: 40 USD por día (entrada y salida libre)
- Aparcamiento de vehículos grandes con asistencia: 60 USD por día (entrada y salida libre).
- Depósito por mascotas: 75 USD por día.
- Mascotas: 75 USD por mascota, por noche
- No se cobran tasas por los animales de servicio
- El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)
- Cama adicional: 75.0 USD por noche
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Servicio de aparcacoches
Servicios
Centro de negocios
Mostrador turístico
Servicio de tintorería
Servicio de limpieza
Salones para banquetes
Caja fuerte
Cajero automático
Alquiler de bicicletas
Consigna de equipajes
Zona para fumadores
Registros de entrada y salida exprés
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Actividades
Piscina
Pistas de tenis
Playa privada
Jardín
Campo de golf (cercano)
Playa (cercana)
Ciclismo
Canoas
Senderismo
Piscina al aire libre
Música en directo
Muebles de exterior
Terraza
Fitness Center (nearby)
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Bañera de hidromasaje/Jacuzzi
Sala de vapor
Servicio de masajes
Spa y centro de bienestar
Barbería/Salón de belleza
Tratamientos corporales
Tratamientos faciales
Comidas para llevar
Desayuno en la habitación
Habitaciones antialérgicas disponibles
Habitación familiar
Beach Sun Loungers
Aparcamiento
Aparcamiento
Servicio de aparcacoches
Estación de carga para coches eléctricos
Area Shuttle (free)
Parking (Limited)
Parking Onsite
Internet
WiFi gratuito