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Holiday Inn & Suites Memphis - Wolfchase Galleria by IHG

108 USD

/natt

Gj.snitt. for september

Holiday Inn & Suites Memphis - Wolfchase Galleria by IHG - Image 1

Holiday Inn & Suites Memphis - Wolfchase Galleria by IHG - Rom

Holiday Inn & Suites Memphis - Wolfchase Galleria by IHG - Rom

Holiday Inn & Suites Memphis - Wolfchase Galleria by IHG - Basseng

Holiday Inn & Suites Memphis - Wolfchase Galleria by IHG - Restaurant

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108 USD

/natt

Gj.snitt. for september

Månedlige gjennomsnittspriser

På Holiday Inn & Suites Memphis - Wolfchase Galleria by IHG er prisen per natt i gjennomsnitt 99 USD i den billigste måneden (desember) og 131 USD i den dyreste måneden (mai), basert på de siste 12 månedene.

Gjennomsnittspris per natt på Holiday Inn & Suites Memphis - Wolfchase Galleria by IHG etter måned, siste 12 måneder (USD)
Måned	Gjennomsnittspris
januar	106 USD
februar	114 USD
mars	120 USD
april	120 USD
mai	131 USD
juni	127 USD
juli	123 USD
august	110 USD
september	108 USD
oktober	122 USD
november	119 USD
desember	99 USD

Dyreste: mai (ca. 131 USD)

Billigste: desember (ca. 99 USD)

Om denne eiendommen

Benytt deg av rekreasjonsfasiliteter som et innendørsbasseng og et døgnåpent treningssenter. Dette hotellet har i tillegg wi-fi (inkludert), concierge-tjenester og gavebutikk/kiosk.

Fasiliteter

Benytt deg av rekreasjonsfasiliteter som et innendørsbasseng og et døgnåpent treningssenter. Dette hotellet har i tillegg wi-fi (inkludert), concierge-tjenester og gavebutikk/kiosk.

Fasiliteter for forretningsreisende

Gjester har tilgang til blant annet kablet internettilgang (inkludert), et forretningssenter og hurtigutsjekking. Planlegger du en event i Memphis? Som en av dette hotellet sine gjester tilbys du møte- og konferanserom på opp til 158 kvadratmeter, blant annet konferanserom og 2 møterom. Gjestene tilbys ubetjent parkering (inkludert) på stedet.

Servering

Spis deg god og mett på Kems Restaurant, en av dette hotellets 2 restauranter. Rund av dagen med noe å drikke i baren/loungen. Frokostbuffé tilbys daglig fra kl. 06.00 til kl. 10.00 mot et tillegg. LOCALIZE

Rom

Føl deg som hjemme i et av de 133 aircondition-avkjølte gjesterommene, som også har kjøleskap og mikrobølgeovn. Kablet og trådløst internett er inkludert, og underholdningen er sikret med en flatskjerm-TV med parabol-TV. Badene inkluderer toalettartikler (inkludert) og hårføner. Rommene har skrivebord og kaffetrakter/tekoker, og rengjøring tilbys én gang per opphold.

Beliggenhet

Med et opphold på Holiday Inn & Suites Memphis - Wolfchase Galleria by IHG i Memphis (Wolfchase) vil du være en 1 minutters kjøretur unna Wolfchase Galleria (kjøpesenter) og 6 minutter fra Bellevue Baptist Church. Dette hotellet ligger 4,9 mi (7,9 km) unna Cordova Country Club og 5,8 mi (9,4 km) unna Cordova community center.

Hva finnes i nærheten

Wolfchase Galleria (kjøpesenter)(0.4 miles)
Saint Francis Hospital - Bartlett(1.7 miles)
Davies Manor Plantation(2.7 miles)
Bellevue Baptist Church(3.1 miles)
Stonebridge Golf Course(3 miles)
Bartlett Performing Arts and Conference Center(3.2 miles)
Oliver Creek Church Park(3.7 miles)
Buckhead Lake(3.9 miles)
Garner Lake(3.9 miles)
Bowlero Bartlett(4.5 miles)
Cordova Country Club(4.9 miles)
International Harvester Managerial Park(5.1 miles)
Tennessee Shakespeare company(5.3 miles)
Blue Lagoon Park(5.6 miles)
Cordova community center(5.8 miles)
Den foretrukne flyplassen for Holiday Inn & Suites Memphis - Wolfchase Galleria by IHG er Memphis International Airport (MEM)(21.7 miles)

Parkering
Restaurant
Svømmebasseng
Forretningssenter
Romservice
Renseri

Beliggenhet

2751 New Brunswick Road, Wolfchase, Bartlett, Memphis (Tennessee), Tennessee, USA

Wolfchase Galleria (kjøpesenter) (0.4 miles)

Saint Francis Hospital - Bartlett (1.7 miles)

Davies Manor Plantation (2.7 miles)

Bellevue Baptist Church (3.1 miles)

Stonebridge Golf Course (3 miles)

Bartlett Performing Arts and Conference Center (3.2 miles)

Mer stedsinformasjon

Romalternativer

9

Rom – standard, 2 queensize-senger

Romdetaljer

2 Store Dobbeltsenger

Sover 4

Klimaanlegg

Wi-Fi (gratis)

Ekstrasenger eller sammenleggbare senger (gratis)

7

Rom – standard, 1 kingsize-seng

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 4

Klimaanlegg

Wi-Fi (gratis)

Ekstrasenger eller sammenleggbare senger (gratis)

17

Rom – standard, flere senger

Romdetaljer

2 Store Dobbeltsenger

og

1 Sovesofa

Sover 6

Klimaanlegg

Wi-Fi (gratis)

Ekstrasenger eller sammenleggbare senger (gratis)

8

Rom – standard

Romdetaljer

1 Stor Dobbeltseng

eller

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlegg

Wi-Fi (gratis)

Ekstrasenger eller sammenleggbare senger (gratis)

15

Rom, 1 kingsize-seng

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 4

Klimaanlegg

Wi-Fi (gratis)

Ekstrasenger eller sammenleggbare senger (gratis)

15

Rom – premium

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlegg

Wi-Fi (gratis)

Ekstrasenger eller sammenleggbare senger (gratis)

7

Rom – standard, 1 kingsize-seng, kjøleskap

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlegg

Wi-Fi (gratis)

Ekstrasenger eller sammenleggbare senger (gratis)

Gjesteomtaler

8.7

Utrolig

basert på 1 145 verifiserte omtaler

Hvem bor her?

Business

55%

Par

14%

Familie

24%

Grupper

3%

Alene

1%

Hva gjestene synes

KI-generert oppsummering basert på nylige gjesteomtaler

Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria by IHG får skryt for rene, komfortable rom, vennlig personale og en praktisk beliggenhet, men anmeldelser nevner også gjentatte observasjoner av skadedyr, inkonsekvent service og blandede opplevelser med bassenget og frokosten som koster ekstra.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

Hva gjestene synes

Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria by IHG får skryt for rene, komfortable rom, vennlig personale og en praktisk beliggenhet, men anmeldelser nevner også gjentatte observasjoner av skadedyr, inkonsekvent service og blandede opplevelser med bassenget og frokosten som koster ekstra.

gjester fremhever ofte rolige netter, komfortable senger og romslige rom, selv om noen nevner støy fra gangen, lukt av røyk eller marihuana, og mindre vedlikeholdsproblemer som persienner, TV-er eller støyende klimaanlegg. Best for reisende som prioriterer romkomfort fremfor gjennomgående polerte fasiliteter.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Fasiliteter

Bassenget og boblebadet blir satt pris på, men flere anmeldelser rapporterer om skittent vann, overfylling, stengninger eller sterk klorlukt; vedlikehold av spaet er noen ganger mangelfullt. Det er rikelig med parkering og godt belyst, men noen gjester har rapportert om innbrudd i kjøretøy; baren er praktisk, men har begrensede åpningstider/meny.

Relaterte gjesteomtaler

8

Alisa

21. apr. 2025

·

Overnattet 1 natt

Everything was pretty good except, there were baby roaches in the bathroom, and the water in the pool-hot tub looked dirty and had little random things floating in it..

Everything was pretty good except, there were baby roaches in the bathroom, and the water in the pool-hot tub looked dirty and had little random things floating in it..

8

Samantha

20. apr. 2025

·

Overnattet 2 netter

Had a great pool and hot tub. Great friendly staff, clean nice suit

Had a great pool and hot tub. Great friendly staff, clean nice suit

10

Stephanie

17. nov. 2024

·

Overnattet 1 natt

Hotel is nice and staff are very friendly. Pool could use a good deep cleaning.

Hotel is nice and staff are very friendly. Pool could use a good deep cleaning.

10

Angila

18. aug. 2024

·

Overnattet 1 natt

Spa needs to be working properly and CLEANED.

Spa needs to be working properly and CLEANED.

2

Kayla

1. juli 2024

·

Overnattet 1 natt

What i had planned to be a fun weekend with the pool at the hotel was set in mind well the chlorine in the pool burned my 6 an 7 yr olds skin up to where it needed medical attention. I told the gentleman about it an he was very apologetic and shut the pool down then later followed up that the chlorine level was thru the roof. Now we know why they got this icky topical burn.

What i had planned to be a fun weekend with the pool at the hotel was set in mind well the chlorine in the pool burned my 6 an 7 yr olds skin up to where it needed medical attention. I told the gentleman about it an he was very apologetic and shut the pool down then later followed up that the chlorine level was thru the roof. Now we know why they got this icky topical burn.

10

Mychal

1. juni 2024

·

Overnattet 2 netter

Great hotel, pool and hottub were amazing

Great hotel, pool and hottub were amazing

8

Chris

31. jan. 2024

·

Overnattet 2 netter

Hotel was very conveniently located next to three restaurants. Very comfortable rooms. Unfortunately the hotel bar has very limited hours and menu.

Hotel was very conveniently located next to three restaurants. Very comfortable rooms. Unfortunately the hotel bar has very limited hours and menu.

2

Troy

26. jan. 2024

·

Overnattet 7 netter

Water was bad, my car got vandalized. Avoid this area.

Water was bad, my car got vandalized. Avoid this area.

10

Kazima

21. mars 2023

·

Overnattet 3 netter

The pool was the only amenity that was badly managed. Big kids not accompanied by parents were playing unsafely rather dangerously. I could not let my kids enjoy the pool. A staff member need to check it periodically. The water was all over the place and not safe for walking too.

The pool was the only amenity that was badly managed. Big kids not accompanied by parents were playing unsafely rather dangerously. I could not let my kids enjoy the pool. A staff member need to check it periodically. The water was all over the place and not safe for walking too.

10

Lori

18. des. 2022

·

Overnattet 1 natt

I noticed how well lit the parking area was at night. Thank you!

I noticed how well lit the parking area was at night. Thank you!

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Renhold

Mange gjester fant rommene rene, men renheten er inkonsekvent. Flere anmeldelser rapporterer om kakerlakker eller andre insekter, sporadisk mugglukt eller muggen lukt, og skittent eller slitt fugemasse på badet; noen nevner også marihuana-røyk fra gangen.

Relaterte gjesteomtaler

8

Ashley

30. okt. 2025

·

Overnattet 1 natt

Everything was nice but my shower was nasty and hair was in the floor

Everything was nice but my shower was nasty and hair was in the floor

2

Larhonda

1. sep. 2025

·

Overnattet 3 netter

There were roaches in my room I found three of them near the refrigerator, which is completely unacceptable especially sanitary purposes. I contacted the front desk. She was there by herself and stated she could not leave nor does she have a emergency phone number to a manager to try to switch the room we had been in this room most of our stay and didn’t see the roaches until today when I pulled the refrigerator out after seeing the first roach, there were two more which I tried to kill by spraying something on them from Victoria’s Secret. I didn’t have anything else. They didn’t even provide me with a bug killer or anything. This young lady was totally useless to me. She put me on the floor with a whole bunch of kids were making noise two in the morning the whole point of extending my stay after I had already pay almost $400 to stay here well so that I can get some sleep. I have a 10 Hour Dr. ahead of Me And I pay out of pocket to have an additional day so now that’s a total of $500 to stay in a roach invested room I am highly upset and I need the corporate information immediately. In addition to the poor conditions, my husband has epilepsy and when he is fatigued due to a lack of sleep, he has seizures. We experience 2seizures during our stay. In addition to the 2nd room that she tried to relocate us to being musty smelling, and the children down the hall were so loud that we could not get any sleep so we just went back down to the roach infested room so that we can sleep

There were roaches in my room I found three of them near the refrigerator, which is completely unacceptable especially sanitary purposes. I contacted the front desk. She was there by herself and stated she could not leave nor does she have a emergency phone number to a manager to try to switch the room we had been in this room most of our stay and didn’t see the roaches until today when I pulled the refrigerator out after seeing the first roach, there were two more which I tried to kill by spraying something on them from Victoria’s Secret. I didn’t have anything else. They didn’t even provide me with a bug killer or anything. This young lady was totally useless to me. She put me on the floor with a whole bunch of kids were making noise two in the morning the whole point of extending my stay after I had already pay almost $400 to stay here well so that I can get some sleep. I have a 10 Hour Dr. ahead of Me And I pay out of pocket to have an additional day so now that’s a total of $500 to stay in a roach invested room I am highly upset and I need the corporate information immediately. In addition to the poor conditions, my husband has epilepsy and when he is fatigued due to a lack of sleep, he has seizures. We experience 2seizures during our stay. In addition to the 2nd room that she tried to relocate us to being musty smelling, and the children down the hall were so loud that we could not get any sleep so we just went back down to the roach infested room so that we can sleep

6

Andy

27. juni 2025

·

Overnattet 1 natt

Getting up to use the bathroom in the middle of the night shocked the dozens of cockroaches scurrying around. Was a bit startling and gross.

Getting up to use the bathroom in the middle of the night shocked the dozens of cockroaches scurrying around. Was a bit startling and gross.

10

Raymond

6. juni 2025

·

Overnattet 1 natt

In the morning, we woke up to the strong smell marijuana in the hallway. We were on the 5th floor.

In the morning, we woke up to the strong smell marijuana in the hallway. We were on the 5th floor.

10

Sophia

31. mai 2025

·

Overnattet 1 natt

Everything was super clean. Had no issues with anything. The bed was very comfortable. Shower was nice and large and hot water was actually hot.

Everything was super clean. Had no issues with anything. The bed was very comfortable. Shower was nice and large and hot water was actually hot.

10

MYLINDA

11. mai 2025

·

Overnattet 1 natt

We had a HUGE corner room with a separate sitting area, kitchenette, and very large bathroom. Spotless! Beds were very comfortable.

We had a HUGE corner room with a separate sitting area, kitchenette, and very large bathroom. Spotless! Beds were very comfortable.

4

Sabra

7. apr. 2025

·

Overnattet 1 natt

The hotel was average. The halls and room had a musky smell (not a clean smell), the bathroom vent had not been cleaned in a while, and the shower floor was outdated and had glue/caulk all over the tiles by the drain. We had a room by the elevator so we got to hear every person who got off the elevator speaking loudly and kids running to their rooms. The weather was terrible the entire time so there was no swimming allowed in the indoor pool. The front desk staff were pleasant and gave a discount for the inoperable pool when I asked, but they were not going to offer it unless I insisted considering the pool/hot tub was the only reason we had booked this hotel over others. I’d rate this hotel as average, I’ve seen a lot better and a lot worse. I wouldn’t book twice.

The hotel was average. The halls and room had a musky smell (not a clean smell), the bathroom vent had not been cleaned in a while, and the shower floor was outdated and had glue/caulk all over the tiles by the drain. We had a room by the elevator so we got to hear every person who got off the elevator speaking loudly and kids running to their rooms. The weather was terrible the entire time so there was no swimming allowed in the indoor pool. The front desk staff were pleasant and gave a discount for the inoperable pool when I asked, but they were not going to offer it unless I insisted considering the pool/hot tub was the only reason we had booked this hotel over others. I’d rate this hotel as average, I’ve seen a lot better and a lot worse. I wouldn’t book twice.

2

Elishiba

10. feb. 2025

·

Overnattet 1 natt

We found a hole in the tub caulking and out from that saw multiple roaches in the bathroom—one huge palmetto bug but also the small ones😭. I would not stay here again

We found a hole in the tub caulking and out from that saw multiple roaches in the bathroom—one huge palmetto bug but also the small ones😭. I would not stay here again

8

Thomas

1. nov. 2024

·

Overnattet 1 natt

The room was clean and quiet. There was a small patch of mold on the ceiling above the toilet, where it looked like there might have been a leak at some point previously. Otherwise, everything was fine.

The room was clean and quiet. There was a small patch of mold on the ceiling above the toilet, where it looked like there might have been a leak at some point previously. Otherwise, everything was fine.

4

Lenora

14. okt. 2024

·

Overnattet 1 natt

Shower had large cracks that have been "masked" over with some type of low budget sealant. Clear signs of mold is growing in the cracks of the shower door. Needs a really good scrub down with some bleach water. Tiny baby roaches coming from shower drain. This USED to be our go to property because of the location and the price but I wont go back. Nothing is worth the chance of taking bugs back home with me. Someone needs to walk the property and update where needed. Its a shame to allow this location to suffer for such minor issues. I had no issue with the actual sleeping area. Bed was nice, sheets were clean and the room smelled clean. I just pay close attention to detail and the staff should too. See something, say something.

Shower had large cracks that have been "masked" over with some type of low budget sealant. Clear signs of mold is growing in the cracks of the shower door. Needs a really good scrub down with some bleach water. Tiny baby roaches coming from shower drain. This USED to be our go to property because of the location and the price but I wont go back. Nothing is worth the chance of taking bugs back home with me. Someone needs to walk the property and update where needed. Its a shame to allow this location to suffer for such minor issues. I had no issue with the actual sleeping area. Bed was nice, sheets were clean and the room smelled clean. I just pay close attention to detail and the staff should too. See something, say something.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Rom

Rommene er ofte romslige, rolige og komfortable med store dusjer og gode senger. Noen gjester nevner støy fra gangen, utdatert eller støyende klimaanlegg, og sporadiske vedlikeholdsproblemer som TV-er eller persienner som ikke fungerer.

Relaterte gjesteomtaler

10

STEVEN

17. nov. 2025

·

Overnattet 1 natt

Clean room. Good breakfast. Plenty of restaurants and stores close by. Quiet. Nice pool.

Clean room. Good breakfast. Plenty of restaurants and stores close by. Quiet. Nice pool.

4

Rita

10. nov. 2025

·

Overnattet 2 netter

Room was clean but the TV did not work. Several requests were made for someone to check it. No one ever echecked it. The manager was never available.

Room was clean but the TV did not work. Several requests were made for someone to check it. No one ever echecked it. The manager was never available.

10

Eileen

15. juni 2025

·

Overnattet 1 natt

Very comfortable bed

Very comfortable bed

10

Sophia

31. mai 2025

·

Overnattet 1 natt

Everything was super clean. Had no issues with anything. The bed was very comfortable. Shower was nice and large and hot water was actually hot.

Everything was super clean. Had no issues with anything. The bed was very comfortable. Shower was nice and large and hot water was actually hot.

10

MYLINDA

11. mai 2025

·

Overnattet 1 natt

We had a HUGE corner room with a separate sitting area, kitchenette, and very large bathroom. Spotless! Beds were very comfortable.

We had a HUGE corner room with a separate sitting area, kitchenette, and very large bathroom. Spotless! Beds were very comfortable.

8

Jenell

28. mars 2025

·

Overnattet 2 netter

The hotel was nice overall. We got vouchers for a free breakfast and the pool was nice. Our blinds in the room would not close all the way, so it was very bright every morning. Black out curtains or curtains that could close all the way would be nice. Only one elevator in the hotel worked the whole time we were there & the shower curtain did not cover the whole bathtub during a shower. Other than that, we were pleased with our stay.

The hotel was nice overall. We got vouchers for a free breakfast and the pool was nice. Our blinds in the room would not close all the way, so it was very bright every morning. Black out curtains or curtains that could close all the way would be nice. Only one elevator in the hotel worked the whole time we were there & the shower curtain did not cover the whole bathtub during a shower. Other than that, we were pleased with our stay.

10

Carla

3. okt. 2024

·

Overnattet 1 natt

Exactly what I wanted. The bed was comfy, and the room was quiet.

Exactly what I wanted. The bed was comfy, and the room was quiet.

2

Jay

17. des. 2023

·

Overnattet 1 natt

The mattress in room 419 was broken. Absolutely could not sleep on it. Took pictures - it wasn't just an uncomfortable mattress, but was visibly broken.

The mattress in room 419 was broken. Absolutely could not sleep on it. Took pictures - it wasn't just an uncomfortable mattress, but was visibly broken.

10

Lynn

10. sep. 2023

·

Overnattet 1 natt

The room was one of the largest hotel rooms I have stayed in. It was very comfortable for our family. & I felt safe in this part of the city.

The room was one of the largest hotel rooms I have stayed in. It was very comfortable for our family. & I felt safe in this part of the city.

8

Haley

24. jan. 2023

·

Overnattet 2 netter

The king bed was so comfortable! We had plenty of room in our king bedroom, the shower was nice and big. Wish breakfast was included with the room.

The king bed was so comfortable! We had plenty of room in our king bedroom, the shower was nice and big. Wish breakfast was included with the room.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Service

Servicen er blandet: mange gjester roser vennlig, hjelpsomt personalet i resepsjonen og rask innsjekking/utsjekking, men andre rapporterer om lange, uorganiserte innsjekkinger, fraværende personale i resepsjonen og husholdningsønsker som ikke blir oppfylt.

Relaterte gjesteomtaler

2

ColiN

9. nov. 2025

·

Overnattet 1 natt

was moved to a different hotel at the last minute

was moved to a different hotel at the last minute

2

Frederick

8. nov. 2025

·

Overnattet 1 natt

They called and sent to and ther hotel 2 doors down (home 2 suite by Hilton), It stunk so badly from the time we got into the hotel to our rooms, when we took a shower water was running onto the carpet it smelled like mildew and mold. Beds were extremely hard and uncomfortable. And the television volume would increase and decrease on its own. Holiday Inn should have been able to accommodate us due to us having pre arranged a week in advance. uncomfortable

They called and sent to and ther hotel 2 doors down (home 2 suite by Hilton), It stunk so badly from the time we got into the hotel to our rooms, when we took a shower water was running onto the carpet it smelled like mildew and mold. Beds were extremely hard and uncomfortable. And the television volume would increase and decrease on its own. Holiday Inn should have been able to accommodate us due to us having pre arranged a week in advance. uncomfortable

10

Tomi

29. aug. 2025

·

Overnattet 1 natt

My check in was fast and courteous. The lobby was clean and well laid out.

My check in was fast and courteous. The lobby was clean and well laid out.

2

Kyla

23. juli 2025

·

Overnattet 1 natt

I’m writing to formally express serious concerns regarding the unacceptable experience my partner and I had during our recent stay. I am very furious and frustrated, and I also feel discriminated against. Upon arrival, we were made to wait over an hour just to check in, mind you our check in time was at 3:00 pm, but made it around 5:30 pm. Your staff gave us inconsistent and confusing explanations throughout the process. First, my partner was told he couldn’t check in without a confirmation number — which he promptly provided. Then we were told the key card machine was down. Moments later, another staff member claimed the room wasn’t ready. Which was it? The disorganization and lack of communication were completely unprofessional and frustrating. To make matters worse, although check-out was clearly stated as 11:00 a.m., we were repeatedly disturbed by room service knocking at 8:00 a.m. and again at 9:00 a.m., despite the “Do Not Disturb” sign being visibly posted on our door. This disregard for guest privacy and rest is unacceptable. What made the situation even more disappointing was the sense that we were being treated differently because of our age. I am a younger adult, and at times during the interaction, it felt as though we weren’t being taken seriously as if our concerns didn’t matter or we weren’t considered “real” guests. That is not only unprofessional, but discriminatory and unacceptable. We chose your hotel expecting a level of professionalism and hospitality.

I’m writing to formally express serious concerns regarding the unacceptable experience my partner and I had during our recent stay. I am very furious and frustrated, and I also feel discriminated against. Upon arrival, we were made to wait over an hour just to check in, mind you our check in time was at 3:00 pm, but made it around 5:30 pm. Your staff gave us inconsistent and confusing explanations throughout the process. First, my partner was told he couldn’t check in without a confirmation number — which he promptly provided. Then we were told the key card machine was down. Moments later, another staff member claimed the room wasn’t ready. Which was it? The disorganization and lack of communication were completely unprofessional and frustrating. To make matters worse, although check-out was clearly stated as 11:00 a.m., we were repeatedly disturbed by room service knocking at 8:00 a.m. and again at 9:00 a.m., despite the “Do Not Disturb” sign being visibly posted on our door. This disregard for guest privacy and rest is unacceptable. What made the situation even more disappointing was the sense that we were being treated differently because of our age. I am a younger adult, and at times during the interaction, it felt as though we weren’t being taken seriously as if our concerns didn’t matter or we weren’t considered “real” guests. That is not only unprofessional, but discriminatory and unacceptable. We chose your hotel expecting a level of professionalism and hospitality.

10

Gayla

2. juni 2025

·

Overnattet 1 natt

Quick easy Check in and check out. Staff very friendly and helpful.

Quick easy Check in and check out. Staff very friendly and helpful.

10

James

26. mai 2025

·

Overnattet 2 netter

The hotel room was so amazing, and the staff were super friendly and helpful. They definitely deserve the high rating

The hotel room was so amazing, and the staff were super friendly and helpful. They definitely deserve the high rating

4

Adryan

27. feb. 2024

·

Overnattet 2 netter

Housekeeping comes upon request. I requested housekeeping and the never came. In addition to that, when asked for extra towels they have no one on staff to bring it to you. You’re forced to come downstairs to pick them up. They also heave a major lady bug problem.

Housekeeping comes upon request. I requested housekeeping and the never came. In addition to that, when asked for extra towels they have no one on staff to bring it to you. You’re forced to come downstairs to pick them up. They also heave a major lady bug problem.

10

Sarah

27. feb. 2023

·

Overnattet 1 natt

Desk staff was very polite and helpful. Check-in was quick and no hassle. The halls and elevators were all very clean and quiet. All in all, a very good hotel experience.

Desk staff was very polite and helpful. Check-in was quick and no hassle. The halls and elevators were all very clean and quiet. All in all, a very good hotel experience.

6

Tai

3. jan. 2023

·

Overnattet 19 359 netter

Overall it’s an okay Holiday Inn. My biggest issues are that our room clearly wasn’t cleaned properly and the fact that the people working at the desk are literally NEVER there. Our room had been cleaned somewhat but there were still open K-Cups from the previous guests on the counter and the tub and toilet were still dirty. When we arrived for check in, there was no one at the desk, after waiting five minutes I walked back to the office and he said he was printing something for someone and would be right up, this took another 10 minutes, 15 total minutes waiting. Then, EVERYTIME I went downstairs for towels or to get something from the little store, NEVER anyone at the desk. No clue where they were, they would just pop up when they were ready and said how can I help you. Like what the heck??!

Overall it’s an okay Holiday Inn. My biggest issues are that our room clearly wasn’t cleaned properly and the fact that the people working at the desk are literally NEVER there. Our room had been cleaned somewhat but there were still open K-Cups from the previous guests on the counter and the tub and toilet were still dirty. When we arrived for check in, there was no one at the desk, after waiting five minutes I walked back to the office and he said he was printing something for someone and would be right up, this took another 10 minutes, 15 total minutes waiting. Then, EVERYTIME I went downstairs for towels or to get something from the little store, NEVER anyone at the desk. No clue where they were, they would just pop up when they were ready and said how can I help you. Like what the heck??!

2

Christopher

28. des. 2022

·

Overnattet 1 natt

I waited 30 minutes at the checkin counter as no one was at the counter

I waited 30 minutes at the checkin counter as no one was at the counter

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KI-generert oppsummering basert på nylige gjesteomtaler

Beliggenhet

Praktisk forstadsbeliggenhet nær Wolfchase Galleria, restauranter og I-40; mange følte at området var trygt og parkeringen godt belyst. Noen anmeldelser rapporterer om innbrudd i kjøretøy eller bekymringer om det bredere området.

Relaterte gjesteomtaler

10

Robert

3. aug. 2025

·

Overnattet 1 natt

Lots of options to eat thats in walking distance from the hotel.

Lots of options to eat thats in walking distance from the hotel.

10

Kimberly

3. mai 2025

·

Overnattet 1 natt

Good location, nice hotel

Good location, nice hotel

10

Brian

2. jan. 2025

·

Overnattet 1 natt

Nice hotel, clean, and comfortable. Easily accessible to the mall and many great restaurants.

Nice hotel, clean, and comfortable. Easily accessible to the mall and many great restaurants.

2

Rodney

12. juli 2024

·

Overnattet 1 natt

All was actually great until I found my car broken into I the morning. They need better security in light of where the are.

All was actually great until I found my car broken into I the morning. They need better security in light of where the are.

10

Melanie

17. juni 2024

·

Overnattet 2 netter

Great location

Great location

8

Michael

27. apr. 2024

·

Overnattet 1 natt

Room was great. Clean all around. The galleria is close and almost walkable. The area is good for the most part. It was perfect place for us to stop on our larger road trip.

Room was great. Clean all around. The galleria is close and almost walkable. The area is good for the most part. It was perfect place for us to stop on our larger road trip.

10

Jasmine

11. apr. 2024

·

Overnattet 1 natt

Love this property. A lil far out but quiet and safe

Love this property. A lil far out but quiet and safe

2

Troy

26. jan. 2024

·

Overnattet 7 netter

Water was bad, my car got vandalized. Avoid this area.

Water was bad, my car got vandalized. Avoid this area.

10

Lynn

10. sep. 2023

·

Overnattet 1 natt

The room was one of the largest hotel rooms I have stayed in. It was very comfortable for our family. & I felt safe in this part of the city.

The room was one of the largest hotel rooms I have stayed in. It was very comfortable for our family. & I felt safe in this part of the city.

10

EARL

29. des. 2022

·

Overnattet 1 natt

Accessibility to interstate highway.

Accessibility to interstate highway.

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KI-generert oppsummering basert på nylige gjesteomtaler

Servering

Frokostkvaliteten roses ofte, men mange bemerker at den ikke er inkludert og kan være kostbar, med sporadiske tidlige stengninger eller hull i bemanningen. Baren/restauranten er praktisk, selv om åpningstider og meny er begrenset; flere gjester nøt middagen.

Relaterte gjesteomtaler

10

Mark

26. juli 2025

·

Overnattet 4 netter

Breakfast was taken seriously and a strength. Staff was courteous and ready to help if needed.

Breakfast was taken seriously and a strength. Staff was courteous and ready to help if needed.

8

Margo

15. juni 2025

·

Overnattet 2 netter

This stay was nice but paying extra for the meal that you basically can get at any other hotel for free wasn’t worth it. However, the dinner at the bar area they were really good worth the money big portions nice day all in all.

This stay was nice but paying extra for the meal that you basically can get at any other hotel for free wasn’t worth it. However, the dinner at the bar area they were really good worth the money big portions nice day all in all.

10

Kim

3. nov. 2024

·

Overnattet 1 natt

The front desk staff were friendly and accommodating upon arrival and departure. The rooms were clean and comfortable with a nice big bathroom with walk-in shower. The a/c was very noisy, but it worked. The breakfast was wonderful! Real scrambled eggs and bacon, better than any of the other hotels we’ve stayed in lately, as well as a friendly, helpful hostess. We would definitely stay there again.

The front desk staff were friendly and accommodating upon arrival and departure. The rooms were clean and comfortable with a nice big bathroom with walk-in shower. The a/c was very noisy, but it worked. The breakfast was wonderful! Real scrambled eggs and bacon, better than any of the other hotels we’ve stayed in lately, as well as a friendly, helpful hostess. We would definitely stay there again.

6

Laqueater

3. aug. 2024

·

Overnattet 1 natt

I didn't like the fact that you are paying $200 a night and still have to pay for breakfast.

I didn't like the fact that you are paying $200 a night and still have to pay for breakfast.

10

Cassandra

25. apr. 2024

·

Overnattet 1 natt

The rooms were very spacious! Breakfast was the best I’ve had at any hotel. The room’s refrigerator needed repair or replacement.

The rooms were very spacious! Breakfast was the best I’ve had at any hotel. The room’s refrigerator needed repair or replacement.

8

Chris

31. jan. 2024

·

Overnattet 2 netter

Hotel was very conveniently located next to three restaurants. Very comfortable rooms. Unfortunately the hotel bar has very limited hours and menu.

Hotel was very conveniently located next to three restaurants. Very comfortable rooms. Unfortunately the hotel bar has very limited hours and menu.

8

Jozette

14. nov. 2023

·

Overnattet 1 natt

The only issue I have was the $50.00 deposit asked for upon our stay. I don't remember seeing anything about this when booking. Also, the breakfast was expensive with limited options. I paid about the same amount just taking my family to breakfast at a restaurant. The hotel was great though, and the area was nice. Right near the Wolf base mall

The only issue I have was the $50.00 deposit asked for upon our stay. I don't remember seeing anything about this when booking. Also, the breakfast was expensive with limited options. I paid about the same amount just taking my family to breakfast at a restaurant. The hotel was great though, and the area was nice. Right near the Wolf base mall

2

Debra

2. nov. 2023

·

Overnattet 1 natt

I paid $165.00 for one night and was told that breakfast was at 7:00. When I went to breakfast I was told that breakfast was not included and would be $12.50 more. Seriously $165 and breakfast is not included. NOT ACCEPTABLE!

I paid $165.00 for one night and was told that breakfast was at 7:00. When I went to breakfast I was told that breakfast was not included and would be $12.50 more. Seriously $165 and breakfast is not included. NOT ACCEPTABLE!

10

Jerod

7. mars 2023

·

Overnattet 2 netter

Overall the stay was very good. The first day we got to breakfast 20 minutes before they closed and the workers were just finished cleaning up because they had shut down early. Very early considering there was no food out and everything was clean. That was extremely frustrating.

Overall the stay was very good. The first day we got to breakfast 20 minutes before they closed and the workers were just finished cleaning up because they had shut down early. Very early considering there was no food out and everything was clean. That was extremely frustrating.

8

Dame

2. jan. 2023

·

Overnattet 1 natt

Paid for breakfast n the cook didn’t come in but overall it was a very nice clean room

Paid for breakfast n the cook didn’t come in but overall it was a very nice clean room

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KI-generert oppsummering basert på nylige gjesteomtaler

2

Johanna

for 2 uker siden

·

Overnattet 1 natt

At about 1130 hours, a large group of guests started playing really loud music. I called the front desk and Samuel told me he had just gotten on shift and he was aware and that “I needed to give him time” I waited until midnight,I had been on the road for 2 days, exhausted, overly exhausted. My mother had died and I just needed rest. I called the desk a second time, Samuel was not concerned, he said he tried. I made the comment that I should pull my car up and shine my brights and honk my horn until someone turns the music off. I told him I was calling the police. But I didn’t know that the cops were already there. Finally the party was broken up, and Samuel calls my personal cell phone telling me to come downstairs, but I am not dressed, so I said no and hung up. The next thing there are 4 black police officers at my door, telling me to pack up and leave. I am 64 years old, it was 12:30 in the morning-the party was still going on, and myself and my daughter got escorted out, and I had to sign a CONTRACT THAT I CANNOT EVER ENTER ON YOUR PROPERTY AGAIN!

At about 1130 hours, a large group of guests started playing really loud music. I called the front desk and Samuel told me he had just gotten on shift and he was aware and that “I needed to give him time” I waited until midnight,I had been on the road for 2 days, exhausted, overly exhausted. My mother had died and I just needed rest. I called the desk a second time, Samuel was not concerned, he said he tried. I made the comment that I should pull my car up and shine my brights and honk my horn until someone turns the music off. I told him I was calling the police. But I didn’t know that the cops were already there. Finally the party was broken up, and Samuel calls my personal cell phone telling me to come downstairs, but I am not dressed, so I said no and hung up. The next thing there are 4 black police officers at my door, telling me to pack up and leave. I am 64 years old, it was 12:30 in the morning-the party was still going on, and myself and my daughter got escorted out, and I had to sign a CONTRACT THAT I CANNOT EVER ENTER ON YOUR PROPERTY AGAIN!

10

Jessica

for 3 uker siden

·

Overnattet 2 netter

Excellent service excellent hotel. I had a great time. I enjoyed my stay. I highly recommend any and everybody That is traveling to visit Holiday Inn and suites by IHG. I was pissed that they did not have any grits for breakfast. Hell but I’ll be back.

Excellent service excellent hotel. I had a great time. I enjoyed my stay. I highly recommend any and everybody That is traveling to visit Holiday Inn and suites by IHG. I was pissed that they did not have any grits for breakfast. Hell but I’ll be back.

10

Eva

12. aug. 2026

·

Overnattet 1 natt

Good clean

Good clean

6

Jim

28. juli 2026

·

Overnattet 1 natt

Staff was great. Room was pretty nice. Shower was a disaster. Lots of black/dark mold. I needed a shower and used it, but I was very reluctant. A little tilex goes a long way.

Staff was great. Room was pretty nice. Shower was a disaster. Lots of black/dark mold. I needed a shower and used it, but I was very reluctant. A little tilex goes a long way.

10

Delita

25. juli 2026

·

Overnattet 2 netter

Excellent!

Excellent!

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Priser for kommende datoer

september 2026

sø.	ma.	ti.	on.	to.	fr.	lø.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $195	16 $97	17 $97	18 $108	19 $152
20 $97	21 $97	22 $100	23 $109	24 $100	25 $120	26 $123
27 $104	28 $105	29 $113	30 $125

oktober 2026

Rimeligere

Dyrere

Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.

Priser i USD for 2 gjester oppdateres daglig.

2026-09-15: 195.38578608398439USD
2026-09-16: 97.20722800061036USD
2026-09-17: 97.20722800061036USD
2026-09-18: 108.19719731686402USD
2026-09-19: 151.74850742236328USD
2026-09-20: 96.98246926000976USD
2026-09-21: 96.98246926000976USD
2026-09-22: 99.95830927850342USD
2026-09-23: 109.23192560113526USD
2026-09-24: 100.29756445367431USD
2026-09-25: 120.16440175051879USD
2026-09-26: 123.14014553881836USD
2026-09-27: 103.8602511885376USD
2026-09-28: 105.26426721673585USD
2026-09-29: 113.2124000977478USD
2026-09-30: 125.13110451358033USD
2026-10-01: 133.0794473513794USD
2026-10-02: 170.85195058947752USD
2026-10-03: 169.83149061853027USD
2026-10-04: 133.0794473513794USD
2026-10-05: 141.02626800247194USD
2026-10-06: 153.93986140222168USD
2026-10-07: 147.97973060455323USD
2026-10-08: 135.0645275361023USD
2026-10-09: 157.91325860546874USD
2026-10-10: 151.9531453041992USD
2026-10-11: 128.1068483018799USD
2026-10-12: 136.05644213220214USD
2026-10-13: 154.93136483294677USD
2026-10-14: 146.98639005194093USD
2026-10-15: 139.03218592050172USD
2026-10-16: 163.87286451116944USD
2026-10-17: 169.83350270440673USD
2026-10-18: 131.12254511712646USD
2026-10-19: 139.03932445126344USD
2026-10-20: 156.91991805285645USD
2026-10-21: 144.9979418104248USD
2026-10-22: 143.0229045586853USD
2026-10-23: 169.83350270440673USD
2026-10-24: 164.89652632312013USD
2026-10-25: 134.28499297836305USD
2026-10-26: 136.35063533193969USD
2026-10-27: 151.9531453041992USD
2026-10-28: 152.94650335321046USD
2026-10-29: 124.88848194967652USD
2026-10-30: 168.35447961401368USD
2026-10-31: 183.74042790856933USD
2026-11-01: 128.1068483018799USD
2026-11-02: 135.0645275361023USD
2026-11-03: 151.9531453041992USD
2026-11-04: 152.94039710998535USD
2026-11-05: 143.0229045586853USD
2026-11-06: 156.91991805285645USD
2026-11-07: 156.91991805285645USD
2026-11-08: 129.7348969701233USD
2026-11-09: 135.0645275361023USD
2026-11-10: 134.61046099118042USD
2026-11-11: 139.4955168086548USD
2026-11-12: 133.10925246694947USD
2026-11-13: 134.62668890118408USD
2026-11-14: 134.62907715963746USD
2026-11-15: 125.94718030047608USD