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Holiday Inn & Suites Memphis - Wolfchase Galleria by IHG

US$ 108

/noite

Média para setembro

Holiday Inn & Suites Memphis - Wolfchase Galleria by IHG - Image 1

Holiday Inn & Suites Memphis - Wolfchase Galleria by IHG - Quarto

Holiday Inn & Suites Memphis - Wolfchase Galleria by IHG - Quarto

Holiday Inn & Suites Memphis - Wolfchase Galleria by IHG - Piscina

Holiday Inn & Suites Memphis - Wolfchase Galleria by IHG - Restaurante

Selecione datas para ver preços e disponibilidade

US$ 108

/noite

Média para setembro

Preços médios mensais

Em Holiday Inn & Suites Memphis - Wolfchase Galleria by IHG, o preço por noite é, em média, US$ 99 no mês mais barato (dezembro) e US$ 131 no mês mais caro (maio), com base nos últimos 12 meses.

Preço médio por noite em Holiday Inn & Suites Memphis - Wolfchase Galleria by IHG por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 106
fevereiro	US$ 114
março	US$ 120
abril	US$ 120
maio	US$ 131
junho	US$ 127
julho	US$ 123
agosto	US$ 110
setembro	US$ 108
outubro	US$ 122
novembro	US$ 119
dezembro	US$ 99

Mais caro: maio (aprox. US$ 131)

Mais barato: dezembro (aprox. US$ 99)

Sobre este alojamento

Se procura lazer e entretenimento, poderá contar com uma piscina interior e uma sala de fitness aberta 24 horas. As facilidades adicionais incluem Wi-fi grátis, serviços de concierge e uma loja de presentes/quiosque de jornais.

Comodidades

Se procura lazer e entretenimento, poderá contar com uma piscina interior e uma sala de fitness aberta 24 horas. As facilidades adicionais incluem Wi-fi grátis, serviços de concierge e uma loja de presentes/quiosque de jornais.

Comodidades para negócios

As principais comodidades incluem acesso à internet com fios grátis, um business center e registo de saída rápido. Planeia um evento em Memphis? Este hotel dispõe de uma zona para conferências e de 2 salas de reuniões, com uma área total de 158 metros quadrados. Há estacionamento grátis no local.

Restaurante

Termine o dia com uma bebida refrescante no bar/lounge. O hotel serve pequenos-almoços buffet diariamente entre as 6:00 e as 10:00 mediante uma sobretaxa. LOCALIZE

Quartos

Sinta-se em casa num dos 133 quartos com ar condicionado, um frigorífico e um micro-ondas. Mantenha-se em contacto com o acesso gratuito à internet com fios e ao wi-fi. Ao final do dia, assista a uma seleção de canais via satélite no televisor de ecrã plano. As casas de banho têm artigos de higiene grátis e secadores de cabelo. As comodidades incluem ainda secretárias e cafeteiras/bules. A limpeza dos quartos é efetuada uma vez por estadia.

Localização

Com uma estadia Holiday Inn & Suites Memphis - Wolfchase Galleria by IHG em Memphis (Wolfchase), ficará a 1 minuto(s) de carro de Wolfchase Galleria e a 6 minuto(s) de Bellevue Baptist Church. Este hotel está a 7,9 km (4,9 mi) de Cordova Country Club e a 9,4 km (5,8 mi) de Cordova Community Center.

O que há nas proximidades

Wolfchase Galleria(0.4 milhas)
Saint Francis Hospital - Bartlett(1.7 milhas)
Davies Manor Plantation(2.7 milhas)
Bellevue Baptist Church(3.1 milhas)
Stonebridge Golf Course(3 milhas)
Bartlett Performing Arts and Conference Center(3.2 milhas)
Oliver Creek Church Park(3.7 milhas)
Buckhead Lake(3.9 milhas)
Garner Lake(3.9 milhas)
Bowlero Bartlett(4.5 milhas)
Cordova Country Club(4.9 milhas)
International Harvester Managerial Park(5.1 milhas)
Tennessee Shakespeare Company(5.3 milhas)
Blue Lagoon Park(5.6 milhas)
Cordova Community Center(5.8 milhas)
O aeroporto preferencial para Holiday Inn & Suites Memphis - Wolfchase Galleria by IHG é o de Aeroporto Internacional de Memphis (MEM)(21.7 milhas)

Estacionamento
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Limpeza a seco

Localização

2751 New Brunswick Road, Wolfchase, Bartlett, Memphis (Tennessee), Tennessee, Estados Unidos

Wolfchase Galleria (0.4 milhas)

Saint Francis Hospital - Bartlett (1.7 milhas)

Davies Manor Plantation (2.7 milhas)

Bellevue Baptist Church (3.1 milhas)

Stonebridge Golf Course (3 milhas)

Bartlett Performing Arts and Conference Center (3.2 milhas)

Mais informações sobre a localização

Opções de quartos

9

Quarto Standard, 2 camas queen-size

Detalhes do quarto

2 Camas De Casal Grandes

Dormidas 4

Ar condicionado

Wi-Fi (gratuito)

Camas dobráveis ou camas extra (gratuitas)

7

Quarto Standard, 1 cama king-size

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 4

Ar condicionado

Wi-Fi (gratuito)

Camas dobráveis ou camas extra (gratuitas)

17

Quarto Standard, várias camas

Detalhes do quarto

2 Camas De Casal Grandes

e

1 Sofá-Cama

Dormidas 6

Ar condicionado

Wi-Fi (gratuito)

Camas dobráveis ou camas extra (gratuitas)

8

Quarto Standard

Detalhes do quarto

1 Cama De Casal Grande

ou

1 Cama De Casal Extragrande

Dormidas 2

Ar condicionado

Wi-Fi (gratuito)

Camas dobráveis ou camas extra (gratuitas)

15

Quarto, 1 cama king-size

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 4

Ar condicionado

Wi-Fi (gratuito)

Camas dobráveis ou camas extra (gratuitas)

15

Quarto Premium

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

Ar condicionado

Wi-Fi (gratuito)

Camas dobráveis ou camas extra (gratuitas)

7

Quarto Standard, 1 cama king-size, frigorífico

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

Ar condicionado

Wi-Fi (gratuito)

Camas dobráveis ou camas extra (gratuitas)

Avaliações dos hóspedes

8.7

Fabuloso

Com base em 1.145 avaliações verificadas

Quem se hospeda aqui?

Negócios

55%

Casal

14%

Família

24%

Grupos

3%

Individual

1%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

O Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria by IHG recebe elogios por quartos limpos e confortáveis, funcionários simpáticos e uma localização conveniente, mas as avaliações também mencionam relatos recorrentes de pragas, serviço inconsistente e experiências mistas com a piscina e o café da manhã pago à parte.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

O Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria by IHG recebe elogios por quartos limpos e confortáveis, funcionários simpáticos e uma localização conveniente, mas as avaliações também mencionam relatos recorrentes de pragas, serviço inconsistente e experiências mistas com a piscina e o café da manhã pago à parte.

Os hóspedes frequentemente destacam noites tranquilas, camas confortáveis e quartos espaçosos, embora alguns mencionem barulho nos corredores, cheiro de fumaça ou maconha e pequenos problemas de manutenção, como persianas, TVs ou ar condicionado barulhento. Melhor para viajantes que priorizam o conforto do quarto em vez de comodidades consistentemente impecáveis.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

A piscina e a banheira de hidromassagem são apreciadas, mas várias avaliações relatam água suja, superlotação, fechamentos ou forte cheiro de cloro; a manutenção do spa às vezes é insuficiente. O estacionamento é amplo e bem iluminado, mas alguns hóspedes relataram arrombamentos de veículos; o bar é conveniente, mas tem horário de funcionamento e cardápio limitados.

Avaliações dos hóspedes relacionadas

8

Alisa

21 de abr. de 2025

·

A estadia foi de 1 noite

Everything was pretty good except, there were baby roaches in the bathroom, and the water in the pool-hot tub looked dirty and had little random things floating in it..

Everything was pretty good except, there were baby roaches in the bathroom, and the water in the pool-hot tub looked dirty and had little random things floating in it..

8

Samantha

20 de abr. de 2025

·

A estadia foi de 2 noites

Had a great pool and hot tub. Great friendly staff, clean nice suit

Had a great pool and hot tub. Great friendly staff, clean nice suit

10

Stephanie

17 de nov. de 2024

·

A estadia foi de 1 noite

Hotel is nice and staff are very friendly. Pool could use a good deep cleaning.

Hotel is nice and staff are very friendly. Pool could use a good deep cleaning.

10

Angila

18 de ago. de 2024

·

A estadia foi de 1 noite

Spa needs to be working properly and CLEANED.

Spa needs to be working properly and CLEANED.

2

Kayla

1 de jul. de 2024

·

A estadia foi de 1 noite

What i had planned to be a fun weekend with the pool at the hotel was set in mind well the chlorine in the pool burned my 6 an 7 yr olds skin up to where it needed medical attention. I told the gentleman about it an he was very apologetic and shut the pool down then later followed up that the chlorine level was thru the roof. Now we know why they got this icky topical burn.

What i had planned to be a fun weekend with the pool at the hotel was set in mind well the chlorine in the pool burned my 6 an 7 yr olds skin up to where it needed medical attention. I told the gentleman about it an he was very apologetic and shut the pool down then later followed up that the chlorine level was thru the roof. Now we know why they got this icky topical burn.

10

Mychal

1 de jun. de 2024

·

A estadia foi de 2 noites

Great hotel, pool and hottub were amazing

Great hotel, pool and hottub were amazing

8

Chris

31 de jan. de 2024

·

A estadia foi de 2 noites

Hotel was very conveniently located next to three restaurants. Very comfortable rooms. Unfortunately the hotel bar has very limited hours and menu.

Hotel was very conveniently located next to three restaurants. Very comfortable rooms. Unfortunately the hotel bar has very limited hours and menu.

2

Troy

26 de jan. de 2024

·

A estadia foi de 7 noites

Water was bad, my car got vandalized. Avoid this area.

Water was bad, my car got vandalized. Avoid this area.

10

Kazima

21 de mar. de 2023

·

A estadia foi de 3 noites

The pool was the only amenity that was badly managed. Big kids not accompanied by parents were playing unsafely rather dangerously. I could not let my kids enjoy the pool. A staff member need to check it periodically. The water was all over the place and not safe for walking too.

The pool was the only amenity that was badly managed. Big kids not accompanied by parents were playing unsafely rather dangerously. I could not let my kids enjoy the pool. A staff member need to check it periodically. The water was all over the place and not safe for walking too.

10

Lori

18 de dez. de 2022

·

A estadia foi de 1 noite

I noticed how well lit the parking area was at night. Thank you!

I noticed how well lit the parking area was at night. Thank you!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

Muitos hóspedes acharam os quartos limpos, mas a limpeza é inconsistente. Várias avaliações relatam baratas ou outros insetos, mofo ou cheiro de umidade ocasional e rejunte sujo ou desgastado no banheiro; alguns também notam fumaça de maconha nos corredores.

Avaliações dos hóspedes relacionadas

8

Ashley

30 de out. de 2025

·

A estadia foi de 1 noite

Everything was nice but my shower was nasty and hair was in the floor

Everything was nice but my shower was nasty and hair was in the floor

2

Larhonda

1 de set. de 2025

·

A estadia foi de 3 noites

There were roaches in my room I found three of them near the refrigerator, which is completely unacceptable especially sanitary purposes. I contacted the front desk. She was there by herself and stated she could not leave nor does she have a emergency phone number to a manager to try to switch the room we had been in this room most of our stay and didn’t see the roaches until today when I pulled the refrigerator out after seeing the first roach, there were two more which I tried to kill by spraying something on them from Victoria’s Secret. I didn’t have anything else. They didn’t even provide me with a bug killer or anything. This young lady was totally useless to me. She put me on the floor with a whole bunch of kids were making noise two in the morning the whole point of extending my stay after I had already pay almost $400 to stay here well so that I can get some sleep. I have a 10 Hour Dr. ahead of Me And I pay out of pocket to have an additional day so now that’s a total of $500 to stay in a roach invested room I am highly upset and I need the corporate information immediately. In addition to the poor conditions, my husband has epilepsy and when he is fatigued due to a lack of sleep, he has seizures. We experience 2seizures during our stay. In addition to the 2nd room that she tried to relocate us to being musty smelling, and the children down the hall were so loud that we could not get any sleep so we just went back down to the roach infested room so that we can sleep

There were roaches in my room I found three of them near the refrigerator, which is completely unacceptable especially sanitary purposes. I contacted the front desk. She was there by herself and stated she could not leave nor does she have a emergency phone number to a manager to try to switch the room we had been in this room most of our stay and didn’t see the roaches until today when I pulled the refrigerator out after seeing the first roach, there were two more which I tried to kill by spraying something on them from Victoria’s Secret. I didn’t have anything else. They didn’t even provide me with a bug killer or anything. This young lady was totally useless to me. She put me on the floor with a whole bunch of kids were making noise two in the morning the whole point of extending my stay after I had already pay almost $400 to stay here well so that I can get some sleep. I have a 10 Hour Dr. ahead of Me And I pay out of pocket to have an additional day so now that’s a total of $500 to stay in a roach invested room I am highly upset and I need the corporate information immediately. In addition to the poor conditions, my husband has epilepsy and when he is fatigued due to a lack of sleep, he has seizures. We experience 2seizures during our stay. In addition to the 2nd room that she tried to relocate us to being musty smelling, and the children down the hall were so loud that we could not get any sleep so we just went back down to the roach infested room so that we can sleep

6

Andy

27 de jun. de 2025

·

A estadia foi de 1 noite

Getting up to use the bathroom in the middle of the night shocked the dozens of cockroaches scurrying around. Was a bit startling and gross.

Getting up to use the bathroom in the middle of the night shocked the dozens of cockroaches scurrying around. Was a bit startling and gross.

10

Raymond

6 de jun. de 2025

·

A estadia foi de 1 noite

In the morning, we woke up to the strong smell marijuana in the hallway. We were on the 5th floor.

In the morning, we woke up to the strong smell marijuana in the hallway. We were on the 5th floor.

10

Sophia

31 de mai. de 2025

·

A estadia foi de 1 noite

Everything was super clean. Had no issues with anything. The bed was very comfortable. Shower was nice and large and hot water was actually hot.

Everything was super clean. Had no issues with anything. The bed was very comfortable. Shower was nice and large and hot water was actually hot.

10

MYLINDA

11 de mai. de 2025

·

A estadia foi de 1 noite

We had a HUGE corner room with a separate sitting area, kitchenette, and very large bathroom. Spotless! Beds were very comfortable.

We had a HUGE corner room with a separate sitting area, kitchenette, and very large bathroom. Spotless! Beds were very comfortable.

4

Sabra

7 de abr. de 2025

·

A estadia foi de 1 noite

The hotel was average. The halls and room had a musky smell (not a clean smell), the bathroom vent had not been cleaned in a while, and the shower floor was outdated and had glue/caulk all over the tiles by the drain. We had a room by the elevator so we got to hear every person who got off the elevator speaking loudly and kids running to their rooms. The weather was terrible the entire time so there was no swimming allowed in the indoor pool. The front desk staff were pleasant and gave a discount for the inoperable pool when I asked, but they were not going to offer it unless I insisted considering the pool/hot tub was the only reason we had booked this hotel over others. I’d rate this hotel as average, I’ve seen a lot better and a lot worse. I wouldn’t book twice.

The hotel was average. The halls and room had a musky smell (not a clean smell), the bathroom vent had not been cleaned in a while, and the shower floor was outdated and had glue/caulk all over the tiles by the drain. We had a room by the elevator so we got to hear every person who got off the elevator speaking loudly and kids running to their rooms. The weather was terrible the entire time so there was no swimming allowed in the indoor pool. The front desk staff were pleasant and gave a discount for the inoperable pool when I asked, but they were not going to offer it unless I insisted considering the pool/hot tub was the only reason we had booked this hotel over others. I’d rate this hotel as average, I’ve seen a lot better and a lot worse. I wouldn’t book twice.

2

Elishiba

10 de fev. de 2025

·

A estadia foi de 1 noite

We found a hole in the tub caulking and out from that saw multiple roaches in the bathroom—one huge palmetto bug but also the small ones😭. I would not stay here again

We found a hole in the tub caulking and out from that saw multiple roaches in the bathroom—one huge palmetto bug but also the small ones😭. I would not stay here again

8

Thomas

1 de nov. de 2024

·

A estadia foi de 1 noite

The room was clean and quiet. There was a small patch of mold on the ceiling above the toilet, where it looked like there might have been a leak at some point previously. Otherwise, everything was fine.

The room was clean and quiet. There was a small patch of mold on the ceiling above the toilet, where it looked like there might have been a leak at some point previously. Otherwise, everything was fine.

4

Lenora

14 de out. de 2024

·

A estadia foi de 1 noite

Shower had large cracks that have been "masked" over with some type of low budget sealant. Clear signs of mold is growing in the cracks of the shower door. Needs a really good scrub down with some bleach water. Tiny baby roaches coming from shower drain. This USED to be our go to property because of the location and the price but I wont go back. Nothing is worth the chance of taking bugs back home with me. Someone needs to walk the property and update where needed. Its a shame to allow this location to suffer for such minor issues. I had no issue with the actual sleeping area. Bed was nice, sheets were clean and the room smelled clean. I just pay close attention to detail and the staff should too. See something, say something.

Shower had large cracks that have been "masked" over with some type of low budget sealant. Clear signs of mold is growing in the cracks of the shower door. Needs a really good scrub down with some bleach water. Tiny baby roaches coming from shower drain. This USED to be our go to property because of the location and the price but I wont go back. Nothing is worth the chance of taking bugs back home with me. Someone needs to walk the property and update where needed. Its a shame to allow this location to suffer for such minor issues. I had no issue with the actual sleeping area. Bed was nice, sheets were clean and the room smelled clean. I just pay close attention to detail and the staff should too. See something, say something.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos geralmente são espaçosos, silenciosos e confortáveis, com chuveiros grandes e boas camas. Alguns hóspedes mencionam barulho nos corredores, ar condicionado antigo ou barulhento e problemas de manutenção ocasionais, como TVs ou persianas que não funcionam.

Avaliações dos hóspedes relacionadas

10

STEVEN

17 de nov. de 2025

·

A estadia foi de 1 noite

Clean room. Good breakfast. Plenty of restaurants and stores close by. Quiet. Nice pool.

Clean room. Good breakfast. Plenty of restaurants and stores close by. Quiet. Nice pool.

4

Rita

10 de nov. de 2025

·

A estadia foi de 2 noites

Room was clean but the TV did not work. Several requests were made for someone to check it. No one ever echecked it. The manager was never available.

Room was clean but the TV did not work. Several requests were made for someone to check it. No one ever echecked it. The manager was never available.

10

Eileen

15 de jun. de 2025

·

A estadia foi de 1 noite

Very comfortable bed

Very comfortable bed

10

Sophia

31 de mai. de 2025

·

A estadia foi de 1 noite

Everything was super clean. Had no issues with anything. The bed was very comfortable. Shower was nice and large and hot water was actually hot.

Everything was super clean. Had no issues with anything. The bed was very comfortable. Shower was nice and large and hot water was actually hot.

10

MYLINDA

11 de mai. de 2025

·

A estadia foi de 1 noite

We had a HUGE corner room with a separate sitting area, kitchenette, and very large bathroom. Spotless! Beds were very comfortable.

We had a HUGE corner room with a separate sitting area, kitchenette, and very large bathroom. Spotless! Beds were very comfortable.

8

Jenell

28 de mar. de 2025

·

A estadia foi de 2 noites

The hotel was nice overall. We got vouchers for a free breakfast and the pool was nice. Our blinds in the room would not close all the way, so it was very bright every morning. Black out curtains or curtains that could close all the way would be nice. Only one elevator in the hotel worked the whole time we were there & the shower curtain did not cover the whole bathtub during a shower. Other than that, we were pleased with our stay.

The hotel was nice overall. We got vouchers for a free breakfast and the pool was nice. Our blinds in the room would not close all the way, so it was very bright every morning. Black out curtains or curtains that could close all the way would be nice. Only one elevator in the hotel worked the whole time we were there & the shower curtain did not cover the whole bathtub during a shower. Other than that, we were pleased with our stay.

10

Carla

3 de out. de 2024

·

A estadia foi de 1 noite

Exactly what I wanted. The bed was comfy, and the room was quiet.

Exactly what I wanted. The bed was comfy, and the room was quiet.

2

Jay

17 de dez. de 2023

·

A estadia foi de 1 noite

The mattress in room 419 was broken. Absolutely could not sleep on it. Took pictures - it wasn't just an uncomfortable mattress, but was visibly broken.

The mattress in room 419 was broken. Absolutely could not sleep on it. Took pictures - it wasn't just an uncomfortable mattress, but was visibly broken.

10

Lynn

10 de set. de 2023

·

A estadia foi de 1 noite

The room was one of the largest hotel rooms I have stayed in. It was very comfortable for our family. & I felt safe in this part of the city.

The room was one of the largest hotel rooms I have stayed in. It was very comfortable for our family. & I felt safe in this part of the city.

8

Haley

24 de jan. de 2023

·

A estadia foi de 2 noites

The king bed was so comfortable! We had plenty of room in our king bedroom, the shower was nice and big. Wish breakfast was included with the room.

The king bed was so comfortable! We had plenty of room in our king bedroom, the shower was nice and big. Wish breakfast was included with the room.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

O serviço é variado: muitos hóspedes elogiam a equipe da recepção, simpática e prestativa, e o check-in/out rápido, mas outros relatam check-ins longos e desorganizados, ausência de funcionários na recepção e pedidos de serviço de quarto não atendidos.

Avaliações dos hóspedes relacionadas

2

ColiN

9 de nov. de 2025

·

A estadia foi de 1 noite

was moved to a different hotel at the last minute

was moved to a different hotel at the last minute

2

Frederick

8 de nov. de 2025

·

A estadia foi de 1 noite

They called and sent to and ther hotel 2 doors down (home 2 suite by Hilton), It stunk so badly from the time we got into the hotel to our rooms, when we took a shower water was running onto the carpet it smelled like mildew and mold. Beds were extremely hard and uncomfortable. And the television volume would increase and decrease on its own. Holiday Inn should have been able to accommodate us due to us having pre arranged a week in advance. uncomfortable

They called and sent to and ther hotel 2 doors down (home 2 suite by Hilton), It stunk so badly from the time we got into the hotel to our rooms, when we took a shower water was running onto the carpet it smelled like mildew and mold. Beds were extremely hard and uncomfortable. And the television volume would increase and decrease on its own. Holiday Inn should have been able to accommodate us due to us having pre arranged a week in advance. uncomfortable

10

Tomi

29 de ago. de 2025

·

A estadia foi de 1 noite

My check in was fast and courteous. The lobby was clean and well laid out.

My check in was fast and courteous. The lobby was clean and well laid out.

2

Kyla

23 de jul. de 2025

·

A estadia foi de 1 noite

I’m writing to formally express serious concerns regarding the unacceptable experience my partner and I had during our recent stay. I am very furious and frustrated, and I also feel discriminated against. Upon arrival, we were made to wait over an hour just to check in, mind you our check in time was at 3:00 pm, but made it around 5:30 pm. Your staff gave us inconsistent and confusing explanations throughout the process. First, my partner was told he couldn’t check in without a confirmation number — which he promptly provided. Then we were told the key card machine was down. Moments later, another staff member claimed the room wasn’t ready. Which was it? The disorganization and lack of communication were completely unprofessional and frustrating. To make matters worse, although check-out was clearly stated as 11:00 a.m., we were repeatedly disturbed by room service knocking at 8:00 a.m. and again at 9:00 a.m., despite the “Do Not Disturb” sign being visibly posted on our door. This disregard for guest privacy and rest is unacceptable. What made the situation even more disappointing was the sense that we were being treated differently because of our age. I am a younger adult, and at times during the interaction, it felt as though we weren’t being taken seriously as if our concerns didn’t matter or we weren’t considered “real” guests. That is not only unprofessional, but discriminatory and unacceptable. We chose your hotel expecting a level of professionalism and hospitality.

I’m writing to formally express serious concerns regarding the unacceptable experience my partner and I had during our recent stay. I am very furious and frustrated, and I also feel discriminated against. Upon arrival, we were made to wait over an hour just to check in, mind you our check in time was at 3:00 pm, but made it around 5:30 pm. Your staff gave us inconsistent and confusing explanations throughout the process. First, my partner was told he couldn’t check in without a confirmation number — which he promptly provided. Then we were told the key card machine was down. Moments later, another staff member claimed the room wasn’t ready. Which was it? The disorganization and lack of communication were completely unprofessional and frustrating. To make matters worse, although check-out was clearly stated as 11:00 a.m., we were repeatedly disturbed by room service knocking at 8:00 a.m. and again at 9:00 a.m., despite the “Do Not Disturb” sign being visibly posted on our door. This disregard for guest privacy and rest is unacceptable. What made the situation even more disappointing was the sense that we were being treated differently because of our age. I am a younger adult, and at times during the interaction, it felt as though we weren’t being taken seriously as if our concerns didn’t matter or we weren’t considered “real” guests. That is not only unprofessional, but discriminatory and unacceptable. We chose your hotel expecting a level of professionalism and hospitality.

10

Gayla

2 de jun. de 2025

·

A estadia foi de 1 noite

Quick easy Check in and check out. Staff very friendly and helpful.

Quick easy Check in and check out. Staff very friendly and helpful.

10

James

26 de mai. de 2025

·

A estadia foi de 2 noites

The hotel room was so amazing, and the staff were super friendly and helpful. They definitely deserve the high rating

The hotel room was so amazing, and the staff were super friendly and helpful. They definitely deserve the high rating

4

Adryan

27 de fev. de 2024

·

A estadia foi de 2 noites

Housekeeping comes upon request. I requested housekeeping and the never came. In addition to that, when asked for extra towels they have no one on staff to bring it to you. You’re forced to come downstairs to pick them up. They also heave a major lady bug problem.

Housekeeping comes upon request. I requested housekeeping and the never came. In addition to that, when asked for extra towels they have no one on staff to bring it to you. You’re forced to come downstairs to pick them up. They also heave a major lady bug problem.

10

Sarah

27 de fev. de 2023

·

A estadia foi de 1 noite

Desk staff was very polite and helpful. Check-in was quick and no hassle. The halls and elevators were all very clean and quiet. All in all, a very good hotel experience.

Desk staff was very polite and helpful. Check-in was quick and no hassle. The halls and elevators were all very clean and quiet. All in all, a very good hotel experience.

6

Tai

3 de jan. de 2023

·

A estadia foi de 19.359 noites

Overall it’s an okay Holiday Inn. My biggest issues are that our room clearly wasn’t cleaned properly and the fact that the people working at the desk are literally NEVER there. Our room had been cleaned somewhat but there were still open K-Cups from the previous guests on the counter and the tub and toilet were still dirty. When we arrived for check in, there was no one at the desk, after waiting five minutes I walked back to the office and he said he was printing something for someone and would be right up, this took another 10 minutes, 15 total minutes waiting. Then, EVERYTIME I went downstairs for towels or to get something from the little store, NEVER anyone at the desk. No clue where they were, they would just pop up when they were ready and said how can I help you. Like what the heck??!

Overall it’s an okay Holiday Inn. My biggest issues are that our room clearly wasn’t cleaned properly and the fact that the people working at the desk are literally NEVER there. Our room had been cleaned somewhat but there were still open K-Cups from the previous guests on the counter and the tub and toilet were still dirty. When we arrived for check in, there was no one at the desk, after waiting five minutes I walked back to the office and he said he was printing something for someone and would be right up, this took another 10 minutes, 15 total minutes waiting. Then, EVERYTIME I went downstairs for towels or to get something from the little store, NEVER anyone at the desk. No clue where they were, they would just pop up when they were ready and said how can I help you. Like what the heck??!

2

Christopher

28 de dez. de 2022

·

A estadia foi de 1 noite

I waited 30 minutes at the checkin counter as no one was at the counter

I waited 30 minutes at the checkin counter as no one was at the counter

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Localização suburbana conveniente perto da Wolfchase Galleria, restaurantes e da I-40; muitos sentiram que a área era segura e o estacionamento bem iluminado. Algumas avaliações relatam arrombamentos de veículos ou preocupações sobre a área mais ampla.

Avaliações dos hóspedes relacionadas

10

Robert

3 de ago. de 2025

·

A estadia foi de 1 noite

Lots of options to eat thats in walking distance from the hotel.

Lots of options to eat thats in walking distance from the hotel.

10

Kimberly

3 de mai. de 2025

·

A estadia foi de 1 noite

Good location, nice hotel

Good location, nice hotel

10

Brian

2 de jan. de 2025

·

A estadia foi de 1 noite

Nice hotel, clean, and comfortable. Easily accessible to the mall and many great restaurants.

Nice hotel, clean, and comfortable. Easily accessible to the mall and many great restaurants.

2

Rodney

12 de jul. de 2024

·

A estadia foi de 1 noite

All was actually great until I found my car broken into I the morning. They need better security in light of where the are.

All was actually great until I found my car broken into I the morning. They need better security in light of where the are.

10

Melanie

17 de jun. de 2024

·

A estadia foi de 2 noites

Great location

Great location

8

Michael

27 de abr. de 2024

·

A estadia foi de 1 noite

Room was great. Clean all around. The galleria is close and almost walkable. The area is good for the most part. It was perfect place for us to stop on our larger road trip.

Room was great. Clean all around. The galleria is close and almost walkable. The area is good for the most part. It was perfect place for us to stop on our larger road trip.

10

Jasmine

11 de abr. de 2024

·

A estadia foi de 1 noite

Love this property. A lil far out but quiet and safe

Love this property. A lil far out but quiet and safe

2

Troy

26 de jan. de 2024

·

A estadia foi de 7 noites

Water was bad, my car got vandalized. Avoid this area.

Water was bad, my car got vandalized. Avoid this area.

10

Lynn

10 de set. de 2023

·

A estadia foi de 1 noite

The room was one of the largest hotel rooms I have stayed in. It was very comfortable for our family. & I felt safe in this part of the city.

The room was one of the largest hotel rooms I have stayed in. It was very comfortable for our family. & I felt safe in this part of the city.

10

EARL

29 de dez. de 2022

·

A estadia foi de 1 noite

Accessibility to interstate highway.

Accessibility to interstate highway.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

A qualidade do café da manhã é frequentemente elogiada, mas muitos observam que não está incluído e pode ser caro, com fechamentos precoces ocasionais ou falta de funcionários. O bar/restaurante é útil, embora o horário de funcionamento e o cardápio sejam limitados; vários hóspedes apreciaram o jantar.

Avaliações dos hóspedes relacionadas

10

Mark

26 de jul. de 2025

·

A estadia foi de 4 noites

Breakfast was taken seriously and a strength. Staff was courteous and ready to help if needed.

Breakfast was taken seriously and a strength. Staff was courteous and ready to help if needed.

8

Margo

15 de jun. de 2025

·

A estadia foi de 2 noites

This stay was nice but paying extra for the meal that you basically can get at any other hotel for free wasn’t worth it. However, the dinner at the bar area they were really good worth the money big portions nice day all in all.

This stay was nice but paying extra for the meal that you basically can get at any other hotel for free wasn’t worth it. However, the dinner at the bar area they were really good worth the money big portions nice day all in all.

10

Kim

3 de nov. de 2024

·

A estadia foi de 1 noite

The front desk staff were friendly and accommodating upon arrival and departure. The rooms were clean and comfortable with a nice big bathroom with walk-in shower. The a/c was very noisy, but it worked. The breakfast was wonderful! Real scrambled eggs and bacon, better than any of the other hotels we’ve stayed in lately, as well as a friendly, helpful hostess. We would definitely stay there again.

The front desk staff were friendly and accommodating upon arrival and departure. The rooms were clean and comfortable with a nice big bathroom with walk-in shower. The a/c was very noisy, but it worked. The breakfast was wonderful! Real scrambled eggs and bacon, better than any of the other hotels we’ve stayed in lately, as well as a friendly, helpful hostess. We would definitely stay there again.

6

Laqueater

3 de ago. de 2024

·

A estadia foi de 1 noite

I didn't like the fact that you are paying $200 a night and still have to pay for breakfast.

I didn't like the fact that you are paying $200 a night and still have to pay for breakfast.

10

Cassandra

25 de abr. de 2024

·

A estadia foi de 1 noite

The rooms were very spacious! Breakfast was the best I’ve had at any hotel. The room’s refrigerator needed repair or replacement.

The rooms were very spacious! Breakfast was the best I’ve had at any hotel. The room’s refrigerator needed repair or replacement.

8

Chris

31 de jan. de 2024

·

A estadia foi de 2 noites

Hotel was very conveniently located next to three restaurants. Very comfortable rooms. Unfortunately the hotel bar has very limited hours and menu.

Hotel was very conveniently located next to three restaurants. Very comfortable rooms. Unfortunately the hotel bar has very limited hours and menu.

8

Jozette

14 de nov. de 2023

·

A estadia foi de 1 noite

The only issue I have was the $50.00 deposit asked for upon our stay. I don't remember seeing anything about this when booking. Also, the breakfast was expensive with limited options. I paid about the same amount just taking my family to breakfast at a restaurant. The hotel was great though, and the area was nice. Right near the Wolf base mall

The only issue I have was the $50.00 deposit asked for upon our stay. I don't remember seeing anything about this when booking. Also, the breakfast was expensive with limited options. I paid about the same amount just taking my family to breakfast at a restaurant. The hotel was great though, and the area was nice. Right near the Wolf base mall

2

Debra

2 de nov. de 2023

·

A estadia foi de 1 noite

I paid $165.00 for one night and was told that breakfast was at 7:00. When I went to breakfast I was told that breakfast was not included and would be $12.50 more. Seriously $165 and breakfast is not included. NOT ACCEPTABLE!

I paid $165.00 for one night and was told that breakfast was at 7:00. When I went to breakfast I was told that breakfast was not included and would be $12.50 more. Seriously $165 and breakfast is not included. NOT ACCEPTABLE!

10

Jerod

7 de mar. de 2023

·

A estadia foi de 2 noites

Overall the stay was very good. The first day we got to breakfast 20 minutes before they closed and the workers were just finished cleaning up because they had shut down early. Very early considering there was no food out and everything was clean. That was extremely frustrating.

Overall the stay was very good. The first day we got to breakfast 20 minutes before they closed and the workers were just finished cleaning up because they had shut down early. Very early considering there was no food out and everything was clean. That was extremely frustrating.

8

Dame

2 de jan. de 2023

·

A estadia foi de 1 noite

Paid for breakfast n the cook didn’t come in but overall it was a very nice clean room

Paid for breakfast n the cook didn’t come in but overall it was a very nice clean room

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

2

Johanna

há 2 semanas

·

A estadia foi de 1 noite

At about 1130 hours, a large group of guests started playing really loud music. I called the front desk and Samuel told me he had just gotten on shift and he was aware and that “I needed to give him time” I waited until midnight,I had been on the road for 2 days, exhausted, overly exhausted. My mother had died and I just needed rest. I called the desk a second time, Samuel was not concerned, he said he tried. I made the comment that I should pull my car up and shine my brights and honk my horn until someone turns the music off. I told him I was calling the police. But I didn’t know that the cops were already there. Finally the party was broken up, and Samuel calls my personal cell phone telling me to come downstairs, but I am not dressed, so I said no and hung up. The next thing there are 4 black police officers at my door, telling me to pack up and leave. I am 64 years old, it was 12:30 in the morning-the party was still going on, and myself and my daughter got escorted out, and I had to sign a CONTRACT THAT I CANNOT EVER ENTER ON YOUR PROPERTY AGAIN!

At about 1130 hours, a large group of guests started playing really loud music. I called the front desk and Samuel told me he had just gotten on shift and he was aware and that “I needed to give him time” I waited until midnight,I had been on the road for 2 days, exhausted, overly exhausted. My mother had died and I just needed rest. I called the desk a second time, Samuel was not concerned, he said he tried. I made the comment that I should pull my car up and shine my brights and honk my horn until someone turns the music off. I told him I was calling the police. But I didn’t know that the cops were already there. Finally the party was broken up, and Samuel calls my personal cell phone telling me to come downstairs, but I am not dressed, so I said no and hung up. The next thing there are 4 black police officers at my door, telling me to pack up and leave. I am 64 years old, it was 12:30 in the morning-the party was still going on, and myself and my daughter got escorted out, and I had to sign a CONTRACT THAT I CANNOT EVER ENTER ON YOUR PROPERTY AGAIN!

10

Jessica

há 3 semanas

·

A estadia foi de 2 noites

Excellent service excellent hotel. I had a great time. I enjoyed my stay. I highly recommend any and everybody That is traveling to visit Holiday Inn and suites by IHG. I was pissed that they did not have any grits for breakfast. Hell but I’ll be back.

Excellent service excellent hotel. I had a great time. I enjoyed my stay. I highly recommend any and everybody That is traveling to visit Holiday Inn and suites by IHG. I was pissed that they did not have any grits for breakfast. Hell but I’ll be back.

10

Eva

12 de ago. de 2026

·

A estadia foi de 1 noite

Good clean

Good clean

6

Jim

28 de jul. de 2026

·

A estadia foi de 1 noite

Staff was great. Room was pretty nice. Shower was a disaster. Lots of black/dark mold. I needed a shower and used it, but I was very reluctant. A little tilex goes a long way.

Staff was great. Room was pretty nice. Shower was a disaster. Lots of black/dark mold. I needed a shower and used it, but I was very reluctant. A little tilex goes a long way.

10

Delita

25 de jul. de 2026

·

A estadia foi de 2 noites

Excellent!

Excellent!

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 00:00

Antes das 11:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $123	16 $98	17 $98	18 $109	19 $153
20 $98	21 $98	22 $101	23 $110	24 $101	25 $121	26 $124
27 $104	28 $106	29 $114	30 $126

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

2026-09-15: 122.81848414516449USD
2026-09-16: 97.85134563598633USD
2026-09-17: 97.89083265323639USD
2026-09-18: 108.88194314117432USD
2026-09-19: 152.64019369239807USD
2026-09-20: 97.56023118743897USD
2026-09-21: 97.56023118743897USD
2026-09-22: 100.55379943122864USD
2026-09-23: 109.88266225852966USD
2026-09-24: 100.89507568016053USD
2026-09-25: 120.88026737957001USD
2026-09-26: 123.87373881988526USD
2026-09-27: 104.47898671226501USD
2026-09-28: 105.891367004776USD
2026-09-29: 113.88684997501373USD
2026-09-30: 125.87655870418548USD
2026-10-01: 133.87225288200378USD
2026-10-02: 171.86978147201538USD
2026-10-03: 170.8432422279358USD
2026-10-04: 133.87225288200378USD
2026-10-05: 141.86641580486298USD
2026-10-06: 154.8569404548645USD
2026-10-07: 148.86130286216735USD
2026-10-08: 135.86915895404815USD
2026-10-09: 158.85400871582033USD
2026-10-10: 152.8583887237549USD
2026-10-11: 128.87003014450073USD
2026-10-12: 136.86698276748658USD
2026-10-13: 155.85435065345766USD
2026-10-14: 147.86204459724428USD
2026-10-15: 139.8604542078018USD
2026-10-16: 164.84911828956604USD
2026-10-17: 170.8452663005829USD
2026-10-18: 131.9036926273346USD
2026-10-19: 139.86763526554108USD
2026-10-20: 157.85475045089723USD
2026-10-21: 145.86175040359498USD
2026-10-22: 143.87494709415435USD
2026-10-23: 170.8452663005829USD
2026-10-24: 165.87887844924927USD
2026-10-25: 135.0849804086685USD
2026-10-26: 137.1629285894394USD
2026-10-27: 152.8583887237549USD
2026-10-28: 153.8576645893097USD
2026-10-29: 125.63249074420929USD
2026-10-30: 169.35743209991455USD
2026-10-31: 184.83504041519166USD
2026-11-01: 128.87003014450073USD
2026-11-02: 135.86915895404815USD
2026-11-03: 152.8583887237549USD
2026-11-04: 153.85152196884155USD
2026-11-05: 143.87494709415435USD
2026-11-06: 157.85475045089723USD
2026-11-07: 157.85475045089723USD
2026-11-08: 130.50777772579193USD
2026-11-09: 135.86915895404815USD
2026-11-10: 135.41238735980988USD
2026-11-11: 140.3265453365326USD
2026-11-12: 133.90223555812835USD
2026-11-13: 135.4287119457245USD
2026-11-14: 135.43111443195343USD
2026-11-15: 126.69749616889953USD