Name: Holiday Inn Club Vacations Smoky Mountain Resort
Address: 404 Historic Nature Trail, Gatlinburg, Tennessee, US
Price range: 212 $US–390 $US per night
Rating: 8.88

Ce qu'en disent des voyageurs

D’après les récents commentaires concernant le Holiday Inn Club Vacations Smoky Mountain Resort, les clients soulignent la superficie et la propreté des villas et suites avec cuisine, le personnel serviable et attentionné, et l'emplacement à proximité des attractions de Gatlinburg. Ils apprécient également les équipements populaires comme les bains à remous, les piscines et les cheminées.

Plusieurs commentaires mentionnent une piscine intérieure froide et quelques problèmes de propreté dans les espaces aquatiques, ainsi que des ascenseurs lents ou limités en raison de travaux en cours et de certains nuisances sonores liées à l'aménagement paysager. Le service est largement décrit comme amical et réactif, bien que les tentatives récurrentes de vente de parts-temps à la réception des clés ou pour l'obtention d'un parking soient signalées, allant de courtoises à insistantes. Quelques clients ont également signalé des problèmes d'entretien tels que des appareils électroménagers hors service, un manque d'eau chaude, ou encore des odeurs de fumée résiduelles. Il convient aux voyageurs à la recherche d'espace et souhaitant cuisiner eux-mêmes, en tenant compte de quelques compromis.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Plusieurs clients ont apprécié les bains à remous et le parc aquatique intérieur, mais beaucoup ont trouvé la piscine intérieure désagréablement froide et ont signalé des problèmes de propreté occasionnels. Les ascenseurs étaient lents ou limités en raison des travaux.

Avis de voyageur à ce sujet

2

Nohemi

23 juin 2024

·

A séjourné 3 nuits

The pools are dirty, they don't put enough garbage bags in the rooms. The microwave never worked and no one did anything to fix it. They bother a lot trying to get you to listen to their meeting. 👎 insistent and annoying.

8

Michelle

14 sept. 2025

·

A séjourné 4 nuits

Elevators are slow and only had one running due to construction.

8

Melissa

22 févr. 2025

·

A séjourné 3 nuits

Excellent stay! The room was beautiful and the staff was so helpful! After check in they send you to another staff member to get your key who will try to get you to attend a 90 minute session in hopes you will purchase a timeshare. We declined and they understood with no hassle. We were not bombarded with sales attempts and they were so respectful. The indoor water park was a blast and the staff communicates by text if you need anything. Several times I sent a text to the front desk and they responded immediately with whatever we needed, including booking us an extra night! Very satisfied and will come again.

10

Nicholas

8 mars 2025

·

A séjourné 4 nuits

Very nice! Lots of options for swimming and relaxing in jacuzzi. It had a gym and the 2 bedrooms was very nice. Rooms were clean and spacious. Washer and dryer came in handy too. Definitely would go back

8

angela

3 févr. 2025

·

A séjourné 3 nuits

Nice hotel, enjoyed our stay. Indoor pool was cold..

10

Mary

8 janv. 2026

·

A séjourné 2 nuits

The hot tub was great. Everything was clean

8

Shalisha

2 nov. 2025

·

A séjourné 4 nuits

Room was clean, but no housekeeping service during our 4 night stay. Bed was comfortable and room was nice and spacious. However the construction and landscaping noise starts early and be prepared for badgering from the timeshare sales staff. Walking distance to downtown and easy parking at hotel. View from the room was very nice. Fireplace is a nice touch.

8

Kelly

31 janv. 2025

·

A séjourné 4 nuits

Overall it was an excellent stay. Indoor pool was cold. Indoor hot tub was pretty dirty whenever we tried to go down. Other than that, it was a great stay. The rooms are very nice!

6

Michael

18 janv. 2026

·

A séjourné 3 nuits

room was great and location was perfect but the 2 elevators stayed busy with construction work.

6

Robert

3 mars 2025

·

A séjourné 2 nuits

Only thing I didn’t like was the indoor pool and shallow hollow was freezing cold and the kids couldn’t even enjoy the water at all. I figured it would be heated but it wasn’t.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les chambres et les suites sont fréquemment décrites comme très propres et bien entretenues. Quelques signalements font état de lacunes en matière de propreté de la piscine ou du bain à remous, d'odeurs de fumée occasionnelles ou d'articles oubliés.

Avis de voyageur à ce sujet

6

Jason

23 févr. 2026

·

A séjourné 2 nuits

Room was clean. Staff was was nice. Problems were it was very loud you couid hear everything outside . Was told we had to wash our own towels . The layout is confusing very easy to get lost.

2

Nohemi

23 juin 2024

·

A séjourné 3 nuits

The pools are dirty, they don't put enough garbage bags in the rooms. The microwave never worked and no one did anything to fix it. They bother a lot trying to get you to listen to their meeting. 👎 insistent and annoying.

10

Nicholas

8 mars 2025

·

A séjourné 4 nuits

Very nice! Lots of options for swimming and relaxing in jacuzzi. It had a gym and the 2 bedrooms was very nice. Rooms were clean and spacious. Washer and dryer came in handy too. Definitely would go back

10

Melissa

17 janv. 2025

·

My family travels a lot and this is by far one of the best hotels we've stayed in. They were so accommodating, Sylver and Brittany downstairs were a huge help. Very clean, close to everything, hot tubs were an awesome bonus. Felt very cozy there. We rented a townhouse for the rest of the week for triple what we paid here, and wish we just stayed here instead!! Definitely will be back for sure !!!

10

Mary

8 janv. 2026

·

A séjourné 2 nuits

The hot tub was great. Everything was clean

10

Eileen

3 août 2023

·

A séjourné 1 nuit

First time staying here. Overall loved the place! Only one concern, our was non-smoking and it smelled like smoke.

8

Shalisha

2 nov. 2025

·

A séjourné 4 nuits

Room was clean, but no housekeeping service during our 4 night stay. Bed was comfortable and room was nice and spacious. However the construction and landscaping noise starts early and be prepared for badgering from the timeshare sales staff. Walking distance to downtown and easy parking at hotel. View from the room was very nice. Fireplace is a nice touch.

8

Kelly

31 janv. 2025

·

A séjourné 4 nuits

Overall it was an excellent stay. Indoor pool was cold. Indoor hot tub was pretty dirty whenever we tried to go down. Other than that, it was a great stay. The rooms are very nice!

10

Nicole

1 janv. 2026

·

A séjourné 3 nuits

The room was clean and laundry was fresh clean.

10

Leisa

2 mai 2025

·

A séjourné 2 nuits

Suite are super clean, well maintained and spacious. Kitchen has everything you could need. We will be back!!!!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les suites de type villa sont spacieuses et disposent d'une cuisine entièrement équipée, d'un coin buanderie, d'une cheminée et d'un bain à remous. Elles sont louées pour leur confort et offrent parfois de belles vues. Quelques clients ont signalé du bruit ou des problèmes d'entretien tels que des appareils électroménagers hors service ou un manque d'eau chaude.

Avis de voyageur à ce sujet

6

Jason

23 févr. 2026

·

A séjourné 2 nuits

Room was clean. Staff was was nice. Problems were it was very loud you couid hear everything outside . Was told we had to wash our own towels . The layout is confusing very easy to get lost.

8

pinkee

3 juin 2025

·

A séjourné 2 nuits

We stayed in the Villa it was Very nice only complaint is that the oven didn’t work

2

Nohemi

23 juin 2024

·

A séjourné 3 nuits

The pools are dirty, they don't put enough garbage bags in the rooms. The microwave never worked and no one did anything to fix it. They bother a lot trying to get you to listen to their meeting. 👎 insistent and annoying.

10

Nicholas

8 mars 2025

·

A séjourné 4 nuits

Very nice! Lots of options for swimming and relaxing in jacuzzi. It had a gym and the 2 bedrooms was very nice. Rooms were clean and spacious. Washer and dryer came in handy too. Definitely would go back

8

Shalisha

2 nov. 2025

·

A séjourné 4 nuits

Room was clean, but no housekeeping service during our 4 night stay. Bed was comfortable and room was nice and spacious. However the construction and landscaping noise starts early and be prepared for badgering from the timeshare sales staff. Walking distance to downtown and easy parking at hotel. View from the room was very nice. Fireplace is a nice touch.

10

Daisyri

7 févr. 2025

·

A séjourné 1 nuit

The best to stay whole family have kitchen you can cook food so save some money eating outside

2

Juan

22 janv. 2024

·

A séjourné 1 nuit

There was no hot water, we called reception and it took more than 30 minutes to send maintenance which made had to make them aware that it would delay our checkout time that was supposed to be 10am. The shower light does not work, seems the bulb may have been out, the soap dispenser in the shower was also empty.

10

Allison

17 août 2025

·

A séjourné 2 nuits

Very cozy stay for our family of three - the fireplace and whirlpool tub are a great touch - nice amenities and very friendly service

10

Nancy

9 mai 2025

·

A séjourné 2 nuits

Having a Villa with kitchen and laundry was wonderful. The staff was unbelievably accommodating and anxious to help in any way. Wanted to extend our stay and manager Rob went above and beyond what he needed to do to make it happen. Very walkable to town, restaurants and shopping

10

Leisa

2 mai 2025

·

A séjourné 2 nuits

Suite are super clean, well maintained and spacious. Kitchen has everything you could need. We will be back!!!!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est fréquemment salué pour sa gentillesse, son attention et sa réactivité, notamment grâce à un personnel d'entretien serviable et à une assistance rapide par SMS. Des tentatives récurrentes de vente de parts-temps à la réception des clés ou pour l'obtention d'un parking sont notées, allant du respectueux à l'insistant, et des retards occasionnels dans l'entretien ont été signalés.

Avis de voyageur à ce sujet

10

David

6 mars 2025

·

A séjourné 3 nuits

It was very nice. Staff was friendly and checked on us throughout our stay. Room was more than expected. Will be back soon

2

Nohemi

23 juin 2024

·

A séjourné 3 nuits

The pools are dirty, they don't put enough garbage bags in the rooms. The microwave never worked and no one did anything to fix it. They bother a lot trying to get you to listen to their meeting. 👎 insistent and annoying.

8

Melissa

22 févr. 2025

·

A séjourné 3 nuits

Excellent stay! The room was beautiful and the staff was so helpful! After check in they send you to another staff member to get your key who will try to get you to attend a 90 minute session in hopes you will purchase a timeshare. We declined and they understood with no hassle. We were not bombarded with sales attempts and they were so respectful. The indoor water park was a blast and the staff communicates by text if you need anything. Several times I sent a text to the front desk and they responded immediately with whatever we needed, including booking us an extra night! Very satisfied and will come again.

10

Melissa

17 janv. 2025

·

My family travels a lot and this is by far one of the best hotels we've stayed in. They were so accommodating, Sylver and Brittany downstairs were a huge help. Very clean, close to everything, hot tubs were an awesome bonus. Felt very cozy there. We rented a townhouse for the rest of the week for triple what we paid here, and wish we just stayed here instead!! Definitely will be back for sure !!!

8

Shalisha

2 nov. 2025

·

A séjourné 4 nuits

Room was clean, but no housekeeping service during our 4 night stay. Bed was comfortable and room was nice and spacious. However the construction and landscaping noise starts early and be prepared for badgering from the timeshare sales staff. Walking distance to downtown and easy parking at hotel. View from the room was very nice. Fireplace is a nice touch.

6

Tim

5 avr. 2025

·

A séjourné 2 nuits

Property and location are very nice, only issue is even if booking online they make you have to talk with timeshare sales team to get a parking pass. We had a short stay in town and wanted no part of any timeshare.

2

Juan

22 janv. 2024

·

A séjourné 1 nuit

There was no hot water, we called reception and it took more than 30 minutes to send maintenance which made had to make them aware that it would delay our checkout time that was supposed to be 10am. The shower light does not work, seems the bulb may have been out, the soap dispenser in the shower was also empty.

10

Allison

17 août 2025

·

A séjourné 2 nuits

Very cozy stay for our family of three - the fireplace and whirlpool tub are a great touch - nice amenities and very friendly service

10

James

11 août 2023

·

A séjourné 6 nuits

Our stay was pleasant. We had an issue with our vehicles door. The maintenance man took the time to help us out. I think his name was Brian. Whenever we needed anything Dawn went above and beyond

10

Nancy

9 mai 2025

·

A séjourné 2 nuits

Having a Villa with kitchen and laundry was wonderful. The staff was unbelievably accommodating and anxious to help in any way. Wanted to extend our stay and manager Rob went above and beyond what he needed to do to make it happen. Very walkable to town, restaurants and shopping

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Les clients mentionnent régulièrement la facilité d'accès à pied au centre-ville de Gatlinburg, au strip, aux restaurants et aux boutiques.

Avis de voyageur à ce sujet

10

Melissa

17 janv. 2025

·

My family travels a lot and this is by far one of the best hotels we've stayed in. They were so accommodating, Sylver and Brittany downstairs were a huge help. Very clean, close to everything, hot tubs were an awesome bonus. Felt very cozy there. We rented a townhouse for the rest of the week for triple what we paid here, and wish we just stayed here instead!! Definitely will be back for sure !!!

10

Chalis

3 avr. 2024

·

A séjourné 3 nuits

Walking distance to the strip

8

Shalisha

2 nov. 2025

·

A séjourné 4 nuits

Room was clean, but no housekeeping service during our 4 night stay. Bed was comfortable and room was nice and spacious. However the construction and landscaping noise starts early and be prepared for badgering from the timeshare sales staff. Walking distance to downtown and easy parking at hotel. View from the room was very nice. Fireplace is a nice touch.

6

Tim

5 avr. 2025

·

A séjourné 2 nuits

Property and location are very nice, only issue is even if booking online they make you have to talk with timeshare sales team to get a parking pass. We had a short stay in town and wanted no part of any timeshare.

6

Michael

18 janv. 2026

·

A séjourné 3 nuits

room was great and location was perfect but the 2 elevators stayed busy with construction work.

10

Nancy

9 mai 2025

·

A séjourné 2 nuits

Having a Villa with kitchen and laundry was wonderful. The staff was unbelievably accommodating and anxious to help in any way. Wanted to extend our stay and manager Rob went above and beyond what he needed to do to make it happen. Very walkable to town, restaurants and shopping

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les cuisines dans les chambres sont saluées pour leur commodité et la possibilité de préparer des repas en famille. Pas assez d'informations sur les possibilités de restauration sur place ou le petit-déjeuner.

Avis de voyageur à ce sujet

8

pinkee

3 juin 2025

·

A séjourné 2 nuits

We stayed in the Villa it was Very nice only complaint is that the oven didn’t work

2

Nohemi

23 juin 2024

·

A séjourné 3 nuits

The pools are dirty, they don't put enough garbage bags in the rooms. The microwave never worked and no one did anything to fix it. They bother a lot trying to get you to listen to their meeting. 👎 insistent and annoying.

10

Daisyri

7 févr. 2025

·

A séjourné 1 nuit

The best to stay whole family have kitchen you can cook food so save some money eating outside

10

Nancy

9 mai 2025

·

A séjourné 2 nuits

Having a Villa with kitchen and laundry was wonderful. The staff was unbelievably accommodating and anxious to help in any way. Wanted to extend our stay and manager Rob went above and beyond what he needed to do to make it happen. Very walkable to town, restaurants and shopping

10

Leisa

2 mai 2025

·

A séjourné 2 nuits

Suite are super clean, well maintained and spacious. Kitchen has everything you could need. We will be back!!!!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	176 $US
février	207 $US
mars	254 $US
avril	626 $US
mai	223 $US
juin	267 $US
juillet	357 $US
août	265 $US
septembre	228 $US
octobre	413 $US
novembre	367 $US
décembre	323 $US

Holiday Inn Club Vacations Smoky Mountain Resort

Prix pour Holiday Inn Club Vacations Smoky Mountain Resort

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Villa Signature, 4 chambres

Villa, 1 chambre

Villa, 2 chambres

Chambre Standard, 2 chambres

Villa, 2 chambres, accessible aux personnes à mobilité réduite, non-fumeurs (Communications)

Villa Signature, 3 chambres

Villa Signature, 2 chambres

Chambre Standard, 1 chambre

Avis des voyageurs sur Holiday Inn Club Vacations Smoky Mountain Resort

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $274	19 $304	20 $318	21 $296	22 $323	23	24 $366
25	26	27	28	29 $341	30	31 $310

di	lu	ma	me	je	ve	sa
1	2	3 $333	4	5	6 $390	7
8	9	10	11	12	13 $347	14
15	16 $233	17	18 $212	19 $213	20 $363	21
22	23 $373	24	25	26	27	28 $334
29	30