艾爾帕索萬豪費爾菲爾德套房飯店

I went there to visit my son at Fort Bliss The room was in ok condition. The picture on the website didn’t match the room. The front fascia of the bathroom sink was falling off and the ironing board was broken. When I left my room for the day I put the do not disturb sign out. I went to the desk to let them know about the broken things saying I just want to inform you these things will need repair. She was very suspicious of that as she stated “that’s weird we check it everyday” like I did it. She said she’d let someone know. I wasn’t aware that meant they were going in my room while I was out. That’s not something that is acceptable to me. I put the sign out, don’t come in my room. Lastly, I am in a boot for a broken toe. The elevator broke while we were using it. It kept beeping and opening the door, closing the door so we decided to get off but the elevator wasn’t even with the floor. I tripped on the lip of the floor and hurt my toe. This was a disaster of a visit as I don’t expect this many issues when I stay somewhere and to feel like a receptionist was not believing me makes not want to return to a Marriott anywhere.

Husband and I had an overnight stay to relax and unwind. We predominantly went for the hot tub and called in advance to confirm it was in working order before booking. They said yes but when we got there the jets didnt work. The water was hot but they ahouldve been honest when we called. Only 1 elevator worked so that too was a hassle since we were on the 4th floor. Breakfast was good and room was clean and comfortable. The convinience of walmart and other restaurants near by were a plus.

Nice dog-friendly hotel with a good breakfast.

I was not aware there is a $10 parking fee. This is a open parking motel. Other than that the stay was very nice, very clean and the staff was excellent.

Great location and great breakfast! Pet friendly and free parking. Will stay here again!

Nice hotel, great staff! The pool and hot tub were out of order when I arrived - sadly it was the only reason I booked this hotel over a slightly cheaper hotel, and I paid in advance. Leo's Mexican food (great food) is a 5 minute walk away.

The only problem is the hotel charges $10 for overnight parking, which was not specified when booking and was charged later.

We rented a room to use the "heated" pool and spa, but it wasn't, and the next day it was closed. So we paid for nothing.

The room was hot and the elevator is broken still.

1 elevator was down

I chose this property because of the brand and the 8.8 star rating, but it was small, musty smelling, and generally below average foe the price and brand.

Hotel was nice and clean. The staff was super friendly.

Outside of the rooms smell very Bad

Nice and clean hotel

Nice hotel good location nice amenities, room a bit musty like damp but couldnt tell

Smelled wonderful as soon as you walked in the hotel , hall ways , and the room!! Everything was super clean from the time entering the hotel and room as well. The beds were so comfortable. The staff was very helpful and friendly. Breakfast was very good too!! We will definitely stay there again!

Everything about this stay was excellent. The area was very convenient to shopping, necessities, and easy highway access. The room was immaculate with plenty of space to feel very comfortable. Very large TV in the room with a good selection of channels and entertainment. The restroom was great! Water pressure was on point and the shower amenities smelled amazing. Overall our stay was 12/10! Highly recommended and we will definetly be staying here again the next time we visit El Paso.

The showrr floor was filthy, the sink did not drain, the sheets wete so wrinkled I'm not cettain they were clean. The a/c was noisy and the staff juzt said," sorry you experirnced that".

Very clean

The lobby and halls smell horrible - far too much toxic cleaner probably covering mildew smell. Got a headache as soon as we arrived. Room smells too, but not as bad as the halls

Great location with easy access to the freeway and very clean and comfortable rooms. Great wifi service.

Room didn't smell great One elevator out of service Freeway facing room was more noisy that expected.

The mattress was not comfortable and the windows did not have good noise isolation

I was not expecting this hotel to be great! My husband loved the breakfast and i enjoyed the pool! The rooms are not very big but they're beautiful and clean! I will stay here again when i visit El Paso! Oh i forgot to mention you have to be out before 12 and it took us a while to pack up everything and like Holiday Inns they don't come breaking the door down! Definitely a 5 star hotel

Spacious rooms and a great spacious bathroom.

Toilet had rust around the top took a long time to get hot water shower head could not adjust spray and very noisy could hear next room over and kept me awake

No internet for 2 day stay. We were told to go to the next door hotels lobby to use theirs.

Everything about this stay was excellent. The area was very convenient to shopping, necessities, and easy highway access. The room was immaculate with plenty of space to feel very comfortable. Very large TV in the room with a good selection of channels and entertainment. The restroom was great! Water pressure was on point and the shower amenities smelled amazing. Overall our stay was 12/10! Highly recommended and we will definetly be staying here again the next time we visit El Paso.

Very nice stay. Room was quiet and comfortable

The pillows were worn out and the bed had a dip in it

Great staff!

I went there to visit my son at Fort Bliss The room was in ok condition. The picture on the website didn’t match the room. The front fascia of the bathroom sink was falling off and the ironing board was broken. When I left my room for the day I put the do not disturb sign out. I went to the desk to let them know about the broken things saying I just want to inform you these things will need repair. She was very suspicious of that as she stated “that’s weird we check it everyday” like I did it. She said she’d let someone know. I wasn’t aware that meant they were going in my room while I was out. That’s not something that is acceptable to me. I put the sign out, don’t come in my room. Lastly, I am in a boot for a broken toe. The elevator broke while we were using it. It kept beeping and opening the door, closing the door so we decided to get off but the elevator wasn’t even with the floor. I tripped on the lip of the floor and hurt my toe. This was a disaster of a visit as I don’t expect this many issues when I stay somewhere and to feel like a receptionist was not believing me makes not want to return to a Marriott anywhere.

Girl at front desk was very friendly. We got in earlier then expected and she let us check in early as pur room was ready. Very nice place, will definitely stay again.

Check-in and check-out was quick and easy. The complimentary breakfast was well made. The room was comfortable.

Do not book here! I prepaid four rooms three weeks in advance. Upon arriving in the evening with my family including 6 adults and three grandchildren, they informed me that they only had one room and they were otherwise full. I showed them my booking receipt. They offered no resolution. I asked to talk to the manager and was told to call in the morning. Fairfield/Marriott left my family stranded 300 miles from home - including young children!

I did not like the front desk person. She was rude and her attitude completely changed when it was our turn to check .

Con: Hotel is just off of I-10 which makes it very noisy. Pro: Staff was very professional and went out of their way to accommodate. I asked for a late check out as I arrived very late at night. Gabby at the front desk was most accommodating, offering extra time than I originally asked for in recognition of how long my day had been. Most appreciated. It's the small things that matter. The bed was comfortable and the room was clean. Breakfast was decent.

The staff were exceptional. A young lady named Gabby helped us add a 4th night although we had booked through a 3rd party. She went out of her way and went the extra mile. The place was spotless, good breakfast, dog friendly.

Very friendly staff.

Hotel stay was good, Friendly. So left his ear phones, they promised to send them, but didnt.

Great location with easy access to the freeway and very clean and comfortable rooms. Great wifi service.

Clean hotel in a safe area. Great restaurant right beside it.

Room didn't smell great One elevator out of service Freeway facing room was more noisy that expected.

The hotel is conveniently located for our trip. It is surrounded with a variety of restaurants and entertainment.

Staff were friendly and hotel was good but my van was broken into in their parking lot and several expensive items were stolen. Kind of ruined the trip and hotel experience.

No security in parking lot. My van was broken into and items inside stolen.

Very good location

Con: Hotel is just off of I-10 which makes it very noisy. Pro: Staff was very professional and went out of their way to accommodate. I asked for a late check out as I arrived very late at night. Gabby at the front desk was most accommodating, offering extra time than I originally asked for in recognition of how long my day had been. Most appreciated. It's the small things that matter. The bed was comfortable and the room was clean. Breakfast was decent.

Hotel was close to shopping and dining. Staff were friendly and the hotel was clean. Parking was free and convenient.

Great location near the freeway. Very friendly staff. Great breakfast.

Nice accomodating staff. The missed cleaning my room one day, but no issues after. Nice clean room and was a comfortable stay. Breakfast could have been a little better, but not bad for free.

The staff were very friendly, great breakfast options. We will definitely stay there again.

Check-in and check-out was quick and easy. The complimentary breakfast was well made. The room was comfortable.

ADA bathroom a little too small for my son’s large power wheelchair. Beds were Harley. Breakfast was so-so.

Great location and great breakfast! Pet friendly and free parking. Will stay here again!

Nice place very easy access to 1-10. Breakfast was good.

Smelled wonderful as soon as you walked in the hotel , hall ways , and the room!! Everything was super clean from the time entering the hotel and room as well. The beds were so comfortable. The staff was very helpful and friendly. Breakfast was very good too!! We will definitely stay there again!

A very clean and comfortable stay. Breakfast was really good. It's in a nice quiet location.

Fairfield Inn and Suites sets a bar that was exceeded by this hotel. The hotel was clean with comfortable beds. Quite a few restaurants nearby (one walkable as well). Bonus was that they had coin operated laundromat on property which helps people on long road trips. Complimentary breakfast options were detailed and adequate.

Breakfast was ok could be better óptios.