Rehana Royal Beach Resort - Aquapark & Spa - Family & Couples Only - Premium Ultra All-Inclusive 24H

Personale sempre disponibile e attendo alle esigenze dei clienti . Sia al ristorante

Ne complesso ottima struttura.. l’unica pecca è che è poco per famiglie italiane

Avoid at all costs, completely worn out and rude staff

Die Unterkunft liest schon einmal die an sie gerichteten Anfragen nicht. So habe ich das gewünschte Zimmer nicht bekommen und noch nicht einmal eine Absage zu meinem Wunsch. Es wird mit WLAN >25 MBit/s geworben, das WLAN ist instabil und erreicht noch nicht einmal 1 MBit/s. Das Essen ist unterdurchschnittlich, der Pulverkaffee ist durchsichtig wie Kräutertee. Auf meine Frage, ob das Kaffee sein soll, schüttete der Kellner etwas Kaffeepulver in meine Kaffeetasse und meinte grinsend: „Jetzt ist er perfekt“. Die Abendunterhaltung kann man nur als dekadent bezeichnen. Ein paar jugendliche Animateure hüpfen zur „Show-Time“ uninspiriert auf einer Bühne herum. Die schrille Musik dazu versucht die Peinlichkeit zu übertönen. Ich habe das Ressort nach 6 Tagen kopfschüttelnd verlassen.

I recently stayed at Rehana Resort, and my experience was anything but pleasant. I feel compelled to share my disappointment and request a full refund. The bars were often out of drinks, with hardly any options available. Cleanliness was a major issue, with filthy dining halls and a shortage of clean dishes and glasses. The food was boring, repetitive, and often had a funky taste. Despite the all-inclusive promise, our mini-bar was never refilled. The loud, annoying music playing 24/7 made it impossible to relax. The so-called "entertainment" was a joke; the animation team was talentless, and some animators appeared to be under the influence, creating an unsafe environment. Service was non-existent, with rude and toxic waiters who treated us with disdain. The constant bargaining and scams among hotel services made us feel cheated at every turn. Adding to the stress, there was no shuttle from the airport to the hotel. This vacation turned into a nightmare. I am incredibly disappointed and request a full refund for this disastrous experience. I strongly advise anyone considering a stay at Rehana Royal Beach Resort to think twice before booking. This place is not worth the money, time, or stress.