The Willow House

Room was very clean and very well equipped together with a extremely comfortable bed. Food in the pub was exceptional in terms of quality and portion sizes!! Staff were all very friendly and welcoming. Only minor negative observations are that the annex accommodation is a little tired from the outside and beware the footway leading to rooms as there lurks an unmarked trip hazard across the pathway - be careful !! However, overall, a very good place to stay and we would recommend.

Absolutely excellent service, outstanding food, wonderful staff who couldn’t do enough for us. Currently going through renovations but the room was very clean, DIY breakfast was topped up each day and can recommend the full English, which was an extra charge but definitely more than worth it. Thank you to all the staff and will definitely return

I stay at the Willow House a couple of time a year with work and have always found the accommodation to be excellent. Spacious rooms with plenty of power points, fridge, toaster, microwave and some breakfast supplies in your room. The bed is comfortable and although the ensuite is compact, it has everything you need. The restaurant serves great food too.

We wanted to stay in a typical coaching inn and this fitted the bill nicely. Lovely comfy beds and very quiety. Easy parking and very convenient location. Nice, helpful staff.

Food was delicious, both evening and our cooked breakfast. Came with continental in room but fancied a cooked one. Also had microwave oven, fridge and toaster too, which would be a bonus if staying longer. Dog friendly and very friendly staff. Ignore the building site outside whilst they are renovating.

Rooms were a big size. A little cold and needs a bit of a refurb but generally good value for money. Pub is lovely, I didn’t try the food.

We were really impressed and will certainly keep this property in mind should we need to stay in the area again. Plus Points Having a key safe outside the room made booking in and out so easy. The room had a well stocked mini fridge, a microwave, a toaster a selection of cereals, preserves etc available for a DIY breakfast as well as a TV. All the staff we had dealings with were friendly and helpful. The meals were far larger than expected and well cooked, we actually called back on the way home for a meal because we were so impressed with the dinner we had while staying. Minus Points all of which are more of suggestions rather than complaints. No shaver socket in the bath room, a two pin plug adaptor would solve that problem although they may get pinched by some guests, similarly a USB adaptor. One other observation although I appreciate it may be due to the ongoing building work was a metal box section going across the path in the passageway, I felt it was a trip hazard which could be hazardous especially for elderly guests. Other than that All in all a great place to stay

The hotel overall is acceptable, was clean and comfortable. I had an evening meal which was good quality. What is above and beyond are inclusion of fridge, microwave and toaster with some bread butter and cereals. Only real gripes were the bathroom was cramped and no WIFI which apparently had been down for some time. I was able to use the WiFi in the bar while I ate.

Great location for our overnight stop. Great bathroom, great breakfast, lots of parking spaces available.

We arrived late to a building site. Grappled for a key in a cobwebby entrance. The room looked cleanish but it smelt kind of musty and felt like there was a film of grease everywhere.

The room (room 8) was infested with moths and the shower barely worked to the extent that I gave up trying to use it.

Lovely rooms. Clean and comfortable.

The room was clean but there was a lack of attention to detail. The toilet had not been cleaned properly and needed flushing to get rid of part flushed waste. There was an open packet of Alpen cereal in the breakfast basket which should have been noticed as unsealed when the basket was replenished. There is a toaster in the room with a sign saying not to have it set too high as the smoke may set the smoke alarm off (the rooms are all linked so if an alarm sounds it goes off in every room). Surely it would be better not to have a toaster and rather than bread have croissant or pain au chocolat instead. The smoke alarm appeared to be missing, although the base was in the ceiling there was no unit fitted. The fridge had a pint of milk but after arriving in the afternoon we each had a cup of tea, when we had another cup after waking in the morning there was insufficient milk left for both of us to have a cereal breakfast and so a 2pint bottle of milk would be more useful.

Watton is a nice little town with very little visitor accommodation, so Willow House was full. The pub and restaurant is popular with nice friendly staff. However, the rooms are shabby, randomly and cheaply decorated and in the case of my room, damp. Brownie points for the solar panels but no option to separate waste for recycling.

10 out of 10 for everything. Spacious family room, clean, well lit, comfy beds, great pillows. Bathroom small but excellent - good hot shower, clean mastic round shower tray, clean grouting. Great breakfast and evening meal. Really there is nothing to fault - Really would like another reason to go and stay.

Rooms was a nice size shame about noise in bathroom and the outside was very full off rubbish ba big tidy up would have made it a better stay

Stayed for just one night whilst visiting friends nearby. Clean comfortable room with coffee and DIY breakfast facilities. Excellent full English breakfast (you need to book in advance). Our shower didn’t work however, looks like the water was off. We were in a rush so just used the sink and didn’t try to get someone to look at the shower. I am sure they would have sorted it.

no hot water and no extra blanket. No smoke alarm only remains of one.

We arrived late to a building site. Grappled for a key in a cobwebby entrance. The room looked cleanish but it smelt kind of musty and felt like there was a film of grease everywhere.

Lovely looking main building, friendly approachable staff and clean rooms.

I have always stayed here whilst working at Snetterton Circuit. Rooms are spacious with a fridge, microwave and breakfast items in the room! Great for me with being away early in the mornings. Arrived on Friday evening having been sent details of the keycode to access my room. Been working all day so I went straight to the bar for a drink and food at about 7:55, The was a group of 7/8 people ordering food and and by the time I could be served I was greeted with the "kitchen closes at 8!" I was tired (so didn't want to have to go out elsewhere and I was actually staying there, so the lady behind the bar checked with the kitchen coming back with a flat no! Not impressed. To close a kitchen at 8pm on a Friday does seem a bit early? I was heading back to my room. Googling where else to go when another lady caught up with me and said she would tell the kitchen to serve me! Unfortunately, the wifi was not working at the Willow House and the mobile data signal is very poor, which gave me serious problems with work in the evenings meaning I didn't get to bed until the early hours. In the morning I was hoping for a refreshing shower to wake me up, bit unfortunately it wasn't much more than a dribble! On Saturday evening I called in at the nearby Tesco to get a microwave meal to avoid the problems of the previous night. Another long night with no wifi and in the morning the shower water gave up typically when I had shampoo in my hair! Not the best of experiences

A little run down and need of TLC. Room was clean and tidy. Bathroom was very tight for size.

10 out of 10 for everything. Spacious family room, clean, well lit, comfy beds, great pillows. Bathroom small but excellent - good hot shower, clean mastic round shower tray, clean grouting. Great breakfast and evening meal. Really there is nothing to fault - Really would like another reason to go and stay.

Hotel exceeded our expectations - large room, comfortable bed with light breakfast included a nice touch. Even had a fan which was put to good use due to hot weather. And good value for money!

Rooms were a big size. A little cold and needs a bit of a refurb but generally good value for money. Pub is lovely, I didn’t try the food.

Quirky hotel, but clean, quiet and comfortable.

no hot water and no extra blanket. No smoke alarm only remains of one.

Beds comfortable

The hotel overall is acceptable, was clean and comfortable. I had an evening meal which was good quality. What is above and beyond are inclusion of fridge, microwave and toaster with some bread butter and cereals. Only real gripes were the bathroom was cramped and no WIFI which apparently had been down for some time. I was able to use the WiFi in the bar while I ate.

The shower was unusable as the thermostat didn't work.....could have caused severe burns.

I have always stayed here whilst working at Snetterton Circuit. Rooms are spacious with a fridge, microwave and breakfast items in the room! Great for me with being away early in the mornings. Arrived on Friday evening having been sent details of the keycode to access my room. Been working all day so I went straight to the bar for a drink and food at about 7:55, The was a group of 7/8 people ordering food and and by the time I could be served I was greeted with the "kitchen closes at 8!" I was tired (so didn't want to have to go out elsewhere and I was actually staying there, so the lady behind the bar checked with the kitchen coming back with a flat no! Not impressed. To close a kitchen at 8pm on a Friday does seem a bit early? I was heading back to my room. Googling where else to go when another lady caught up with me and said she would tell the kitchen to serve me! Unfortunately, the wifi was not working at the Willow House and the mobile data signal is very poor, which gave me serious problems with work in the evenings meaning I didn't get to bed until the early hours. In the morning I was hoping for a refreshing shower to wake me up, bit unfortunately it wasn't much more than a dribble! On Saturday evening I called in at the nearby Tesco to get a microwave meal to avoid the problems of the previous night. Another long night with no wifi and in the morning the shower water gave up typically when I had shampoo in my hair! Not the best of experiences

Absolutely excellent service, outstanding food, wonderful staff who couldn’t do enough for us. Currently going through renovations but the room was very clean, DIY breakfast was topped up each day and can recommend the full English, which was an extra charge but definitely more than worth it. Thank you to all the staff and will definitely return

Very satisfactory in all areas warm and cosy welcome fruendly and helpful staff made very welcome nothing was to much trouble

Sorry but needs a good tiding up found the evening staff not very welcoming was left alone after our main course for a long while went to the bar to order sweets only to be told the kitchen was closed

It was ideal for me attending a wedding nearby. They helped me arrange a taxi to and from the wedding venue. Staff that I met were helpful and friendly

Very comfortable and friendly there lovely rooms staff helpful

We were really impressed and will certainly keep this property in mind should we need to stay in the area again. Plus Points Having a key safe outside the room made booking in and out so easy. The room had a well stocked mini fridge, a microwave, a toaster a selection of cereals, preserves etc available for a DIY breakfast as well as a TV. All the staff we had dealings with were friendly and helpful. The meals were far larger than expected and well cooked, we actually called back on the way home for a meal because we were so impressed with the dinner we had while staying. Minus Points all of which are more of suggestions rather than complaints. No shaver socket in the bath room, a two pin plug adaptor would solve that problem although they may get pinched by some guests, similarly a USB adaptor. One other observation although I appreciate it may be due to the ongoing building work was a metal box section going across the path in the passageway, I felt it was a trip hazard which could be hazardous especially for elderly guests. Other than that All in all a great place to stay

I've not stayed here for quite a while, but thought I'd give it another go. Really friendly, comfortable room, good breakfast. Would definitely stay again - good value!

Lovely looking main building, friendly approachable staff and clean rooms.

Easy check in, staff were excellent. Food was really good.

I have always stayed here whilst working at Snetterton Circuit. Rooms are spacious with a fridge, microwave and breakfast items in the room! Great for me with being away early in the mornings. Arrived on Friday evening having been sent details of the keycode to access my room. Been working all day so I went straight to the bar for a drink and food at about 7:55, The was a group of 7/8 people ordering food and and by the time I could be served I was greeted with the "kitchen closes at 8!" I was tired (so didn't want to have to go out elsewhere and I was actually staying there, so the lady behind the bar checked with the kitchen coming back with a flat no! Not impressed. To close a kitchen at 8pm on a Friday does seem a bit early? I was heading back to my room. Googling where else to go when another lady caught up with me and said she would tell the kitchen to serve me! Unfortunately, the wifi was not working at the Willow House and the mobile data signal is very poor, which gave me serious problems with work in the evenings meaning I didn't get to bed until the early hours. In the morning I was hoping for a refreshing shower to wake me up, bit unfortunately it wasn't much more than a dribble! On Saturday evening I called in at the nearby Tesco to get a microwave meal to avoid the problems of the previous night. Another long night with no wifi and in the morning the shower water gave up typically when I had shampoo in my hair! Not the best of experiences

Watton is a nice little town with very little visitor accommodation, so Willow House was full. The pub and restaurant is popular with nice friendly staff. However, the rooms are shabby, randomly and cheaply decorated and in the case of my room, damp. Brownie points for the solar panels but no option to separate waste for recycling.

We wanted to stay in a typical coaching inn and this fitted the bill nicely. Lovely comfy beds and very quiety. Easy parking and very convenient location. Nice, helpful staff.

It was ideal for me attending a wedding nearby. They helped me arrange a taxi to and from the wedding venue. Staff that I met were helpful and friendly

Quirky hotel, but clean, quiet and comfortable.

Great location for our overnight stop. Great bathroom, great breakfast, lots of parking spaces available.

Room was very clean and very well equipped together with a extremely comfortable bed. Food in the pub was exceptional in terms of quality and portion sizes!! Staff were all very friendly and welcoming. Only minor negative observations are that the annex accommodation is a little tired from the outside and beware the footway leading to rooms as there lurks an unmarked trip hazard across the pathway - be careful !! However, overall, a very good place to stay and we would recommend.

I have always stayed here whilst working at Snetterton Circuit. Rooms are spacious with a fridge, microwave and breakfast items in the room! Great for me with being away early in the mornings. Arrived on Friday evening having been sent details of the keycode to access my room. Been working all day so I went straight to the bar for a drink and food at about 7:55, The was a group of 7/8 people ordering food and and by the time I could be served I was greeted with the "kitchen closes at 8!" I was tired (so didn't want to have to go out elsewhere and I was actually staying there, so the lady behind the bar checked with the kitchen coming back with a flat no! Not impressed. To close a kitchen at 8pm on a Friday does seem a bit early? I was heading back to my room. Googling where else to go when another lady caught up with me and said she would tell the kitchen to serve me! Unfortunately, the wifi was not working at the Willow House and the mobile data signal is very poor, which gave me serious problems with work in the evenings meaning I didn't get to bed until the early hours. In the morning I was hoping for a refreshing shower to wake me up, bit unfortunately it wasn't much more than a dribble! On Saturday evening I called in at the nearby Tesco to get a microwave meal to avoid the problems of the previous night. Another long night with no wifi and in the morning the shower water gave up typically when I had shampoo in my hair! Not the best of experiences

Absolutely excellent service, outstanding food, wonderful staff who couldn’t do enough for us. Currently going through renovations but the room was very clean, DIY breakfast was topped up each day and can recommend the full English, which was an extra charge but definitely more than worth it. Thank you to all the staff and will definitely return

Only stayed over for the night but was a lovley room. Very clean and very comfortable and the pub was great. Will be staying again next time im up that way

10 out of 10 for everything. Spacious family room, clean, well lit, comfy beds, great pillows. Bathroom small but excellent - good hot shower, clean mastic round shower tray, clean grouting. Great breakfast and evening meal. Really there is nothing to fault - Really would like another reason to go and stay.

Sorry but needs a good tiding up found the evening staff not very welcoming was left alone after our main course for a long while went to the bar to order sweets only to be told the kitchen was closed

Food was delicious, both evening and our cooked breakfast. Came with continental in room but fancied a cooked one. Also had microwave oven, fridge and toaster too, which would be a bonus if staying longer. Dog friendly and very friendly staff. Ignore the building site outside whilst they are renovating.

We were really impressed and will certainly keep this property in mind should we need to stay in the area again. Plus Points Having a key safe outside the room made booking in and out so easy. The room had a well stocked mini fridge, a microwave, a toaster a selection of cereals, preserves etc available for a DIY breakfast as well as a TV. All the staff we had dealings with were friendly and helpful. The meals were far larger than expected and well cooked, we actually called back on the way home for a meal because we were so impressed with the dinner we had while staying. Minus Points all of which are more of suggestions rather than complaints. No shaver socket in the bath room, a two pin plug adaptor would solve that problem although they may get pinched by some guests, similarly a USB adaptor. One other observation although I appreciate it may be due to the ongoing building work was a metal box section going across the path in the passageway, I felt it was a trip hazard which could be hazardous especially for elderly guests. Other than that All in all a great place to stay

The hotel overall is acceptable, was clean and comfortable. I had an evening meal which was good quality. What is above and beyond are inclusion of fridge, microwave and toaster with some bread butter and cereals. Only real gripes were the bathroom was cramped and no WIFI which apparently had been down for some time. I was able to use the WiFi in the bar while I ate.

Easy check in, staff were excellent. Food was really good.