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Novotel Marrakech Hivernage

134 USD

/natt

Gj.snitt. for november

Novotel Marrakech Hivernage - Image 1

Novotel Marrakech Hivernage - Rom

Novotel Marrakech Hivernage - Rom

Novotel Marrakech Hivernage - Utsikt fra rommet

Novotel Marrakech Hivernage - Basseng

Priser for Novotel Marrakech Hivernage

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134 USD

/natt

Gj.snitt. for november

Månedlige gjennomsnittspriser

På Novotel Marrakech Hivernage er prisen per natt i gjennomsnitt 82 USD i den billigste måneden (juli) og 177 USD i den dyreste måneden (desember), basert på de siste 12 månedene.

Gjennomsnittspris per natt på Novotel Marrakech Hivernage etter måned, siste 12 måneder (USD)
Måned	Gjennomsnittspris
januar	148 USD
februar	109 USD
mars	115 USD
april	171 USD
mai	140 USD
juni	97 USD
juli	82 USD
august	88 USD
september	123 USD
oktober	136 USD
november	134 USD
desember	177 USD

Dyreste: desember (ca. 177 USD)

Billigste: juli (ca. 82 USD)

Om denne eiendommen

Gå ikke glipp av rekreasjonsfasiliteter som et utendørsbasseng og et treningssenter. Dette hotellet har dessuten wi-fi (inkludert), concierge-tjenester og barnepass (mot betaling).

Restaurant
Svømmebasseng
Rom for ikke-røykere
Barnepass
Romservice
Renseri

Beliggenhet

Rue Haroun Errachid, Hivernage, Marrakech, Marokko

Bab El Djedid (0.1 miles)

Le Grand Casino de La Mamounia (0.2 miles)

Cyber Park (0.3 miles)

Casino de Marrakech (0.4 miles)

Koutoubia-moskeen (0.5 miles)

Avenue Mohamed VI (0.6 miles)

Mer stedsinformasjon

Romalternativer

15

Rom – deluxe, 1 dobbeltseng med sovesofa

Romdetaljer

1 Dobbeltseng

og

1 Sovesofa

Sover 3

323 ft²

Balkong

Klimaanlegg

Wi-Fi (gratis)

Sovesofa

13

Dobbeltrom – superior, 1 dobbeltseng med sovesofa

Romdetaljer

1 Dobbeltseng

og

1 Sovesofa

Sover 3

291 ft²

Klimaanlegg

Wi-Fi (gratis)

Sovesofa

12

Tomannsrom – superior, flere senger

Romdetaljer

2 Enkeltsenger

og

1 Sovesofa

Sover 3

291 ft²

Klimaanlegg

Wi-Fi (gratis)

Sovesofa

Gjesteomtaler av Novotel Marrakech Hivernage

7.1

God

basert på 1 000 verifiserte omtaler

Hvem bor her?

Business

6%

Par

26%

Familie

39%

Grupper

19%

Alene

6%

Hva gjestene synes

KI-generert oppsummering basert på nylige gjesteomtaler

På Novotel Marrakech Hivernage roser reisende konsekvent den sentrale beliggenheten i Hivernage og generelt vennlig personale, men rapporterer om treg og frustrerende innsjekking og utdaterte rom med vedlikeholdsproblemer, sporadiske problemer med aircondition og støy fra nattelivet i nærheten.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

Hva gjestene synes

På Novotel Marrakech Hivernage roser reisende konsekvent den sentrale beliggenheten i Hivernage og generelt vennlig personale, men rapporterer om treg og frustrerende innsjekking og utdaterte rom med vedlikeholdsproblemer, sporadiske problemer med aircondition og støy fra nattelivet i nærheten.

Renholdet er variabelt, med flere klager på skitne bassenger og noen mangler ved romhygienen, selv om andre fant områdene tilstrekkelig rene. Tilbakemeldingene på frokosten er delte, og spenner fra rikelig og velsmakende til skuffende og dårlig påfylt. Totalt sett kan du forvente en praktisk base med varierende service og aldrende fasiliteter.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Fasiliteter

Badeområdet er hyggelig for mange gjester, men flere anmeldelser nevner skittent vann og begrenset eller inkonsekvent vedlikehold. Treningsrommet er minimalt med bare noen få kondisjonsmaskiner, og parkeringen kan være begrenset.

Relaterte gjesteomtaler

6

ALBA CATALINA MORALES

14. nov. 2024

·

Overnattet 5 netter

Despite Fitness center being listed in the hotel services, there is no such. There is a room with no equipment.

Despite Fitness center being listed in the hotel services, there is no such. There is a room with no equipment.

2

Imad

21. juni 2025

·

Overnattet 1 natt

Checking was horrible. The staff were unfriendly and slow to respond to minimum request such as bed sheets. There was no parking so I paid a guy outside and I found my car damage the next morning. The room was not set up for 3 as requested and had a horrible view. Overall the dirtiest and the worst hotel I’ve stayed in in my life including poorest countries I’ve visited in Africa and South America. I typically stay at Sofitel or Hyatt but was last minute stop. It looks like the hotel was no updated in 50 years.

Checking was horrible. The staff were unfriendly and slow to respond to minimum request such as bed sheets. There was no parking so I paid a guy outside and I found my car damage the next morning. The room was not set up for 3 as requested and had a horrible view. Overall the dirtiest and the worst hotel I’ve stayed in in my life including poorest countries I’ve visited in Africa and South America. I typically stay at Sofitel or Hyatt but was last minute stop. It looks like the hotel was no updated in 50 years.

4

Jean-Baptiste

17. aug. 2024

·

Overnattet 6 netter

Cet hôtel est indigne du groupe Accor : - accueil lent, vous laisse attendre 1h sans prévenir que le checkin est à 15h, ne vous aide pas vraiment - la piscine est dégoûtante : trouble avec du sable - l’odeur de la Clim horrible : odeur de cigarette insupportable à longueur de journée - petit dej très moyen, les viennoiseries sont ravitaillées au compte goutte, parfois rance et le jus s’orange à gout de Tang - la baignoire n’a jamais été nettoyée, il reste des poils et cheveux dedans, le lavabo à moitié bouché Heureusement les chambres de luxe sont bien isolées phoniquement, c’est le seul point positif

Cet hôtel est indigne du groupe Accor : - accueil lent, vous laisse attendre 1h sans prévenir que le checkin est à 15h, ne vous aide pas vraiment - la piscine est dégoûtante : trouble avec du sable - l’odeur de la Clim horrible : odeur de cigarette insupportable à longueur de journée - petit dej très moyen, les viennoiseries sont ravitaillées au compte goutte, parfois rance et le jus s’orange à gout de Tang - la baignoire n’a jamais été nettoyée, il reste des poils et cheveux dedans, le lavabo à moitié bouché Heureusement les chambres de luxe sont bien isolées phoniquement, c’est le seul point positif

6

Mats Indrefjord

6. jan. 2026

·

Overnattet 2 netter

This hotel has an acceptable standard, but does not have the qualities you would expect from a 4 star hotel. The rooms are clean and of average standard, but there are few light sources (lamps), and the lamp in our toilet was so weak that we had to use the flashlight/torch on our phones to get enough light. The breakfast was generally good, but the dining hall was very dark. The staff was friendly and helpful. In case you intend to use the fitness room, please be aware that although the room is quite large, it is practically empty. There are no (!) weights, mats or other standard gym equipment. Except for one treadmill, three stationary bikes and a small wall bar, the fitness room is completely empty.

This hotel has an acceptable standard, but does not have the qualities you would expect from a 4 star hotel. The rooms are clean and of average standard, but there are few light sources (lamps), and the lamp in our toilet was so weak that we had to use the flashlight/torch on our phones to get enough light. The breakfast was generally good, but the dining hall was very dark. The staff was friendly and helpful. In case you intend to use the fitness room, please be aware that although the room is quite large, it is practically empty. There are no (!) weights, mats or other standard gym equipment. Except for one treadmill, three stationary bikes and a small wall bar, the fitness room is completely empty.

8

Natasha

15. aug. 2025

·

Overnattet 4 netter

Check in was very very slow we had completed on line check in but had to do it all again and then told to sit down and wait for our name to be called it took 45mins to get the keys! The gym is just a few machines no weights and water broken. The breakfast and pool are perfect and pool staff very helpful. It’s a good location and room was clean although tired compared to pictures and air con could have been better - we had a lovely stay (once we had a key)

Check in was very very slow we had completed on line check in but had to do it all again and then told to sit down and wait for our name to be called it took 45mins to get the keys! The gym is just a few machines no weights and water broken. The breakfast and pool are perfect and pool staff very helpful. It’s a good location and room was clean although tired compared to pictures and air con could have been better - we had a lovely stay (once we had a key)

2

GONZALO

27. sep. 2025

·

Overnattet 3 netter

Breakfast very poor, noise, dirty pool, great location

Breakfast very poor, noise, dirty pool, great location

8

Elham

22. sep. 2025

·

Overnattet 7 netter

Det som er dårlig med renhold er at man må mase om Det hele tiden. Basseng skittent renses ikke

Det som er dårlig med renhold er at man må mase om Det hele tiden. Basseng skittent renses ikke

4

Dr. Mohammed

2. mars 2024

·

Overnattet 2 netter

There is no parking, only 10 spaces available, reception staff are not helpful, restaurant staff are good, breakfast is not good and not up to Novotel standard, there is no privacy in using the bathrooms, there are no tables next to the beds, towels are old and worn out, and the beds are old and uncomfortable.

There is no parking, only 10 spaces available, reception staff are not helpful, restaurant staff are good, breakfast is not good and not up to Novotel standard, there is no privacy in using the bathrooms, there are no tables next to the beds, towels are old and worn out, and the beds are old and uncomfortable.

8

Stéphanie

29. okt. 2025

·

Overnattet 4 netter

Hôtel très bien situé et confortable niveau rapport qualité prix , piscine très agréable.

Hôtel très bien situé et confortable niveau rapport qualité prix , piscine très agréable.

10

John

12. sep. 2024

·

Overnattet 3 netter

The hotel was very well located in the city and was within reasonable walking distance of all the locations I wanted to visit in the city. It was also 10 minutes from the airport and Gare de Marrakesh train station. The hotel was very nice and the room accommodated was lovely, comfortable and spacious. The breakfasts provided by the hotel were lovely with a wide variety of options. All of the staff I encountered were very friendly and helpful. The room was cleaned very day and 2 bottles of water provided each day along with coffee, tea and toiletries. The hotel has a very small gym (cardio equipment) and a large relaxing pool area. If I was returning to Marrakesh I would stay at the hotel again. Thank you.

The hotel was very well located in the city and was within reasonable walking distance of all the locations I wanted to visit in the city. It was also 10 minutes from the airport and Gare de Marrakesh train station. The hotel was very nice and the room accommodated was lovely, comfortable and spacious. The breakfasts provided by the hotel were lovely with a wide variety of options. All of the staff I encountered were very friendly and helpful. The room was cleaned very day and 2 bottles of water provided each day along with coffee, tea and toiletries. The hotel has a very small gym (cardio equipment) and a large relaxing pool area. If I was returning to Marrakesh I would stay at the hotel again. Thank you.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Renhold

Rapporter er inkonsekvente: flere gjester påpekte skittent bassengvann, urene rom, skadedyr og uregelmessig renhold, mens andre fant rom og fellesområder akseptabelt rene.

Relaterte gjesteomtaler

8

Abdurrahman

7. des. 2025

·

Overnattet 3 netter

Es gab zwei Probleme in meinem Zimmer: 1. Die Balkontür schloss nicht richtig. 2. Das Waschbecken tropfte. Nachdem ich dies gemeldet hatte, wurden beide Mängel behoben. Ansonsten waren Frühstück und Sauberkeit in Ordnung. Die Lage des Hotels war ebenfalls gut.

Es gab zwei Probleme in meinem Zimmer: 1. Die Balkontür schloss nicht richtig. 2. Das Waschbecken tropfte. Nachdem ich dies gemeldet hatte, wurden beide Mängel behoben. Ansonsten waren Frühstück und Sauberkeit in Ordnung. Die Lage des Hotels war ebenfalls gut.

2

Ghislaine

3. feb. 2025

·

Overnattet 3 netter

Honteux! Du sang et des poils dans le lit! Je ne suis pas la seule a avoir littéralement péter un plomb dès mon arrivée. Effectivement très bien situé mais ce n'est pas digne d'un hotel francais NOVOTEL

Honteux! Du sang et des poils dans le lit! Je ne suis pas la seule a avoir littéralement péter un plomb dès mon arrivée. Effectivement très bien situé mais ce n'est pas digne d'un hotel francais NOVOTEL

2

Laura

22. sep. 2024

·

Overnattet 2 netter

Ich und ein Freund haben Kakerlaken in unseren 2 Raüme gefunden

Ich und ein Freund haben Kakerlaken in unseren 2 Raüme gefunden

4

Maryse

8. okt. 2025

·

Overnattet 7 netter

Nous avons dû demander 1 changement de chambre car tres sale . Hôtel tres bruyant en soiree et tres tard ds la nuit . Piscine pas propre manque de serviettes de piscine une pour la semaine , chambre pas tous les jours faite . Très décevant

Nous avons dû demander 1 changement de chambre car tres sale . Hôtel tres bruyant en soiree et tres tard ds la nuit . Piscine pas propre manque de serviettes de piscine une pour la semaine , chambre pas tous les jours faite . Très décevant

4

Jean-Baptiste

17. aug. 2024

·

Overnattet 6 netter

Cet hôtel est indigne du groupe Accor : - accueil lent, vous laisse attendre 1h sans prévenir que le checkin est à 15h, ne vous aide pas vraiment - la piscine est dégoûtante : trouble avec du sable - l’odeur de la Clim horrible : odeur de cigarette insupportable à longueur de journée - petit dej très moyen, les viennoiseries sont ravitaillées au compte goutte, parfois rance et le jus s’orange à gout de Tang - la baignoire n’a jamais été nettoyée, il reste des poils et cheveux dedans, le lavabo à moitié bouché Heureusement les chambres de luxe sont bien isolées phoniquement, c’est le seul point positif

Cet hôtel est indigne du groupe Accor : - accueil lent, vous laisse attendre 1h sans prévenir que le checkin est à 15h, ne vous aide pas vraiment - la piscine est dégoûtante : trouble avec du sable - l’odeur de la Clim horrible : odeur de cigarette insupportable à longueur de journée - petit dej très moyen, les viennoiseries sont ravitaillées au compte goutte, parfois rance et le jus s’orange à gout de Tang - la baignoire n’a jamais été nettoyée, il reste des poils et cheveux dedans, le lavabo à moitié bouché Heureusement les chambres de luxe sont bien isolées phoniquement, c’est le seul point positif

2

GONZALO

27. sep. 2025

·

Overnattet 3 netter

Breakfast very poor, noise, dirty pool, great location

Breakfast very poor, noise, dirty pool, great location

2

Hubert

16. sep. 2025

·

Overnattet 2 netter

This Hotel was a very bad experience. It was not clean at all (especially my bed), it is badly managed, the air condition is not working properly, the shower was not working and many things more. Simply a very bad hotel and it should not carry the name Novotel.

This Hotel was a very bad experience. It was not clean at all (especially my bed), it is badly managed, the air condition is not working properly, the shower was not working and many things more. Simply a very bad hotel and it should not carry the name Novotel.

8

Elham

22. sep. 2025

·

Overnattet 7 netter

Det som er dårlig med renhold er at man må mase om Det hele tiden. Basseng skittent renses ikke

Det som er dårlig med renhold er at man må mase om Det hele tiden. Basseng skittent renses ikke

10

SAIDA

22. mars 2023

·

Très bien. J’ai bien aimé la piscine. Hôtel très propre et surtout bien sécurisé

Très bien. J’ai bien aimé la piscine. Hôtel très propre et surtout bien sécurisé

8

Maher

27. jan. 2023

·

Overnattet 4 netter

Clean, and nice Staff

Clean, and nice Staff

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Rom

Rommene er romslige og praktiske med vannkoker eller mikrobølgeovn i noen, men mange beskriver dem som utdaterte med dårlig belysning, små toaletter, vedlikeholdsproblemer, svak eller ikke-fungerende aircondition og støy fra nærliggende klubber eller gater.

Relaterte gjesteomtaler

4

Douglas

28. jan. 2025

·

Overnattet 2 netter

Poorly maintained. Non-existent shower but enough to flood the bathroom and room due to missing trim. Noisy from streets. Air conditioning didn't work. Staff not very helpful.

Poorly maintained. Non-existent shower but enough to flood the bathroom and room due to missing trim. Noisy from streets. Air conditioning didn't work. Staff not very helpful.

6

Akim

22. mars 2025

·

Overnattet 3 netter

Hôtel vieillissant a renover

Hôtel vieillissant a renover

8

Iftakhar

28. aug. 2025

·

Overnattet 2 netter

Was disappointed with the room as expected it to be more modern.

Was disappointed with the room as expected it to be more modern.

8

Simon

26. juni 2023

·

Overnattet 3 netter

4.1/5 from me. Good, standard business style hotel. Rooms are quite large. Separate toilet and bathroom. In the bathroom, I had a bath and a separate shower. Pool area is nice with comfortable seating and shade. Location is great near lots of lounges, clubs and restaurants. Fast Wi-Fi. Very good room service and everything can be ordered from the restaurant. Comfortable bed. Negatives: no chairs on the balcony and room a little like an office with grey carpet and furniture, etc. Recommended.

4.1/5 from me. Good, standard business style hotel. Rooms are quite large. Separate toilet and bathroom. In the bathroom, I had a bath and a separate shower. Pool area is nice with comfortable seating and shade. Location is great near lots of lounges, clubs and restaurants. Fast Wi-Fi. Very good room service and everything can be ordered from the restaurant. Comfortable bed. Negatives: no chairs on the balcony and room a little like an office with grey carpet and furniture, etc. Recommended.

4

Yassar

18. feb. 2026

·

Overnattet 3 netter

In such a prestige area hivernage, rooms are poor and the whole hotel needs updating, as an international brand this does not meet the standards of other novotels across the world. Toilet is separate to main bathroom. Rooms are poorly outdated and bland no toothpaste provided, this is a 3 star hotel at max, I paid £324 for 3 nights it was only worth £150, I’ve stayed in ibis hotels which are much cheaper and better. Very poor

In such a prestige area hivernage, rooms are poor and the whole hotel needs updating, as an international brand this does not meet the standards of other novotels across the world. Toilet is separate to main bathroom. Rooms are poorly outdated and bland no toothpaste provided, this is a 3 star hotel at max, I paid £324 for 3 nights it was only worth £150, I’ve stayed in ibis hotels which are much cheaper and better. Very poor

8

imtiaz

1. sep. 2025

·

Overnattet 7 netter

A tired basic hotel, the rooms are a good size, bed is comfortable, bed sofa is lumpy and unusable for sitting or sleeping, the toilet is tiny and claustrophobic and really dark as the lighting is dark,the bathroom is not good, the basin is tiny, the shower cubicle is small and the bathroom is really poorly lit, the lighting is terrible. The reception staff are excellent 👍 5⭐️,the cleaning ladies are fantastic 5⭐️the breakfast staff are fantastic 5⭐️and the security staff ishmael and the others are fantastic 5⭐️

A tired basic hotel, the rooms are a good size, bed is comfortable, bed sofa is lumpy and unusable for sitting or sleeping, the toilet is tiny and claustrophobic and really dark as the lighting is dark,the bathroom is not good, the basin is tiny, the shower cubicle is small and the bathroom is really poorly lit, the lighting is terrible. The reception staff are excellent 👍 5⭐️,the cleaning ladies are fantastic 5⭐️the breakfast staff are fantastic 5⭐️and the security staff ishmael and the others are fantastic 5⭐️

6

Jens

30. sep. 2025

·

Overnattet 1 natt

Laute Discomusik bis in die Nacht. Zimmer haben schon lange keine Renovierung mehr gesehen (offene Schraubenlöcher in der Wand, Flecken auf dem Sofa), Personal (Rezeption, Frühstücksbuffett) wirkt überfordert. Preis-Leistungs-Verhältnis stimmt hier nicht…

Laute Discomusik bis in die Nacht. Zimmer haben schon lange keine Renovierung mehr gesehen (offene Schraubenlöcher in der Wand, Flecken auf dem Sofa), Personal (Rezeption, Frühstücksbuffett) wirkt überfordert. Preis-Leistungs-Verhältnis stimmt hier nicht…

8

Holger

28. jan. 2025

·

Overnattet 2 netter

Nice breakfast, city center in walkable distance, room was spacy, hotel is in good shape, bath tub, fridge, microwave and water boiler were ready to use. Not so good: there was a city view anounced but the view was inside the yard with no balcony

Nice breakfast, city center in walkable distance, room was spacy, hotel is in good shape, bath tub, fridge, microwave and water boiler were ready to use. Not so good: there was a city view anounced but the view was inside the yard with no balcony

8

Clare

26. apr. 2023

·

Overnattet 7 netter

The staff at this hotel were wonderful and really added to the experience of staying there. Reception staff were very welcoming and went out of their way to help. The hotel's location is brilliant for exploring the city and many attractions are within easy walking distance. There are also many decent restaurants close by. The rooms at the hotel are a good size and have a degree of comfort but are extremely dated and in need of refurbishment. The bathroom had a separate bath and shower and hot water was plentiful. The bed was very comfortable, there were only two pillows however and both were in need of replacement. There was a kettle and microwave in the room and teabags and sachets of coffee were provided but no creamer which I found strange. The gym was spacious but has no fixed or free weights and the cross trainer is in need of repair. The pool area was very clean and had plenty of furniture for guests to use and this included parasols. The pool bar was very clean and there was a good selection of drinks and a decent lunchtime menu. Breakfast was buffet style and available from 7am. There was a huge range of choice and of a high quality. I really enjoyed my stay and the hotel provided value for money.

The staff at this hotel were wonderful and really added to the experience of staying there. Reception staff were very welcoming and went out of their way to help. The hotel's location is brilliant for exploring the city and many attractions are within easy walking distance. There are also many decent restaurants close by. The rooms at the hotel are a good size and have a degree of comfort but are extremely dated and in need of refurbishment. The bathroom had a separate bath and shower and hot water was plentiful. The bed was very comfortable, there were only two pillows however and both were in need of replacement. There was a kettle and microwave in the room and teabags and sachets of coffee were provided but no creamer which I found strange. The gym was spacious but has no fixed or free weights and the cross trainer is in need of repair. The pool area was very clean and had plenty of furniture for guests to use and this included parasols. The pool bar was very clean and there was a good selection of drinks and a decent lunchtime menu. Breakfast was buffet style and available from 7am. There was a huge range of choice and of a high quality. I really enjoyed my stay and the hotel provided value for money.

6

Paul

19. nov. 2024

·

Overnattet 6 netter

They had zero air conditioning even though it was really hot. We had to sleep with the windows and doors open and it was really noisy outside!

They had zero air conditioning even though it was really hot. We had to sleep with the windows and doors open and it was really noisy outside!

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Service

Mange ansatte er vennlige og hjelpsomme, men resepsjonsservicen er ofte treg med lange køer ved innsjekking og av og til uhjelpsomme eller gretne ansatte. Noen gjester rapporterte om problemer med reservasjoner eller fakturering og dårlig kommunikasjon.

Relaterte gjesteomtaler

2

MOHAMMAD TASLEEM

25. feb. 2025

·

Overnattet 1 natt

I have been coming and going from Marrakech more than 30 times now and have never been so disappointed ! The customer service at reception was absolutely atrocious ! The lady at front desk just disregarded a few of us like we were from the jungle. Arrived early cool so no problem waiting until 3pm but people were arriving after me and being checked in ? She just kept on asking me to sit and wait there’s loads of people here I said that’s fine but they have not been here before me ? Straight disregard ! Wow then to top it off the room was terrible . No air conditioning in the room it looked mad tidy the room needs crazy upgrading ! Room 303 by the way the fridge was not working I mean wow I’ve never put a review but this just had to be done ! Breakfast was complete rubbish compared to most of the other hotels in line with Novotel ! Please avoid this hotel at all costs ! It is just not worth giving them you’re hard earned money !

I have been coming and going from Marrakech more than 30 times now and have never been so disappointed ! The customer service at reception was absolutely atrocious ! The lady at front desk just disregarded a few of us like we were from the jungle. Arrived early cool so no problem waiting until 3pm but people were arriving after me and being checked in ? She just kept on asking me to sit and wait there’s loads of people here I said that’s fine but they have not been here before me ? Straight disregard ! Wow then to top it off the room was terrible . No air conditioning in the room it looked mad tidy the room needs crazy upgrading ! Room 303 by the way the fridge was not working I mean wow I’ve never put a review but this just had to be done ! Breakfast was complete rubbish compared to most of the other hotels in line with Novotel ! Please avoid this hotel at all costs ! It is just not worth giving them you’re hard earned money !

8

CEDRIC

8. feb. 2026

·

Overnattet 3 netter

Check-in beaucoup, beaucoup trop long. Si un Marocain arrive avec une requête à la réception pendant votre check-in ou si un coup de téléphone entrant en langue arabe se présente et bien vous, le client, vous attendez.....!! Ceci n' est pas absolument pas normal pour un établissement de ce groupe français de renommée mondiale. Le petit déjeuner est satisfaisant en terme de proposition de produits. Par contre la carcasse proposée n'est absolument pas adapté. La chambre est correcte avec bien évidemment les imperfections locales quant à la qualité de l'entretien du matériel.

Check-in beaucoup, beaucoup trop long. Si un Marocain arrive avec une requête à la réception pendant votre check-in ou si un coup de téléphone entrant en langue arabe se présente et bien vous, le client, vous attendez.....!! Ceci n' est pas absolument pas normal pour un établissement de ce groupe français de renommée mondiale. Le petit déjeuner est satisfaisant en terme de proposition de produits. Par contre la carcasse proposée n'est absolument pas adapté. La chambre est correcte avec bien évidemment les imperfections locales quant à la qualité de l'entretien du matériel.

10

Joel

12. okt. 2025

·

Overnattet 3 netter

This is a strategic place and it’s clean and accessible to people with special needs. Private transportation is easy to get. The staffs are so friendly specially Soukana who was willing to help us all the way through. Thank you Everyone for making our stay memorable.

This is a strategic place and it’s clean and accessible to people with special needs. Private transportation is easy to get. The staffs are so friendly specially Soukana who was willing to help us all the way through. Thank you Everyone for making our stay memorable.

4

michael

15. feb. 2026

·

Overnattet 1 natt

Utrolig nedslidt hotel. Hårde, dårlige senge og en ualmindelig langsom, gammeldags og omstændig indtjekning på trods af, at vi på forhånd havde udfyldt en masse på nettet. Morgenmaden var dårlig og uappetitlig

Utrolig nedslidt hotel. Hårde, dårlige senge og en ualmindelig langsom, gammeldags og omstændig indtjekning på trods af, at vi på forhånd havde udfyldt en masse på nettet. Morgenmaden var dårlig og uappetitlig

8

Melissa

2. nov. 2024

·

Overnattet 3 netter

The staff at the hotel were all excellent and helpful, from the reception to the restaurant, poolside and the cleaning crew. I would say the decor is a bit tired, there needs to be more staff on reception at check in time as there only ever seems to be one. I had to queue for 30 mins which after a long and delayed journey was not a great experience. Also there was a planned power outage one day of the stay, it appears there were signs up mentioning this however they were in French which I don’t speak. It would have been helpful to have been notified in another way so we could have planned around it.

The staff at the hotel were all excellent and helpful, from the reception to the restaurant, poolside and the cleaning crew. I would say the decor is a bit tired, there needs to be more staff on reception at check in time as there only ever seems to be one. I had to queue for 30 mins which after a long and delayed journey was not a great experience. Also there was a planned power outage one day of the stay, it appears there were signs up mentioning this however they were in French which I don’t speak. It would have been helpful to have been notified in another way so we could have planned around it.

8

Natasha

15. aug. 2025

·

Overnattet 4 netter

Check in was very very slow we had completed on line check in but had to do it all again and then told to sit down and wait for our name to be called it took 45mins to get the keys! The gym is just a few machines no weights and water broken. The breakfast and pool are perfect and pool staff very helpful. It’s a good location and room was clean although tired compared to pictures and air con could have been better - we had a lovely stay (once we had a key)

Check in was very very slow we had completed on line check in but had to do it all again and then told to sit down and wait for our name to be called it took 45mins to get the keys! The gym is just a few machines no weights and water broken. The breakfast and pool are perfect and pool staff very helpful. It’s a good location and room was clean although tired compared to pictures and air con could have been better - we had a lovely stay (once we had a key)

10

Habib UL-Haq

18. juli 2025

·

Overnattet 4 netter

Hotel was noisy at night with Club music until 4am ,reception staff are moody and not helpful. I arrived at the hotel for check-in and was told to wait 15mins as another couple were checkin and completing their paperwork. Found this very rude and unprofessional.

Hotel was noisy at night with Club music until 4am ,reception staff are moody and not helpful. I arrived at the hotel for check-in and was told to wait 15mins as another couple were checkin and completing their paperwork. Found this very rude and unprofessional.

10

Efiginaea Laine

25. des. 2025

·

Overnattet 3 netter

Our stay was perfect. The staff were so helpful in assisting us with anything. The breakfast was worth it - they offered a lot of common breakfast items and Moroccan breakfast items and tea.

Our stay was perfect. The staff were so helpful in assisting us with anything. The breakfast was worth it - they offered a lot of common breakfast items and Moroccan breakfast items and tea.

4

Mohamed

30. aug. 2025

·

Overnattet 6 netter

Nous avons choisis cet hotel parce que nous avons l habitude du groupe Accor. À notre arrivée, on nous demande d attendre qu'on nous appele, après 45min d attente, toujours rien. Nous remarquons que des personnes a peine arrivées sont prise en charge et enregistrées. Nous décidons de nous manifester, et là plusieurs clients dans notre cas commencent à s'invectiver avec les personnes de l accueil. Je ne comprends pas pourquoi celà à pris 1h pour le check in, je n ai pas eu de reponse. Tous les jours les clients se sont plaint du service. C est dommage car l hotel est bien placé.

Nous avons choisis cet hotel parce que nous avons l habitude du groupe Accor. À notre arrivée, on nous demande d attendre qu'on nous appele, après 45min d attente, toujours rien. Nous remarquons que des personnes a peine arrivées sont prise en charge et enregistrées. Nous décidons de nous manifester, et là plusieurs clients dans notre cas commencent à s'invectiver avec les personnes de l accueil. Je ne comprends pas pourquoi celà à pris 1h pour le check in, je n ai pas eu de reponse. Tous les jours les clients se sont plaint du service. C est dommage car l hotel est bien placé.

10

Usman

22. feb. 2025

·

Overnattet 4 netter

Staff service was exceptional. Especially receptionist Imane. Location is very good, very central. Can walk to Menara mall and walk over to old town too. Across the road there is a taxi rank and horse carriages station.

Staff service was exceptional. Especially receptionist Imane. Location is very good, very central. Can walk to Menara mall and walk over to old town too. Across the road there is a taxi rank and horse carriages station.

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Beliggenhet

Utmerket beliggenhet i Hivernage: innen gangavstand til Medina, Menara Mall og restauranter, med lett tilgang til Gueliz og transport. Beskrives ofte som trygt og praktisk for å utforske byen.

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8

Karim

27. jan. 2024

·

Overnattet 6 netter

Goeie ligging, veel kan je te voet doen

Goeie ligging, veel kan je te voet doen

10

Nadja Isabel

13. feb. 2023

·

Overnattet 2 netter

Mega Lage mitten in Hivernage. 13 min zu fuss in die Medina. Zwischen allen teueren luxus Hotels. Wunderschöne Restaurants um die Ecke.Unschlagbarer preis-leistungs Verhältnis. Danke Wunderschönes Marrakech!

Mega Lage mitten in Hivernage. 13 min zu fuss in die Medina. Zwischen allen teueren luxus Hotels. Wunderschöne Restaurants um die Ecke.Unschlagbarer preis-leistungs Verhältnis. Danke Wunderschönes Marrakech!

8

Mickael

20. nov. 2023

·

Overnattet 1 natt

Hôtel à 15 minutes de l aéroports, situé en plein centre de Marrakech Les chambres sont spacieuses avec un coin bureau et même un balcon Je recommande ++

Hôtel à 15 minutes de l aéroports, situé en plein centre de Marrakech Les chambres sont spacieuses avec un coin bureau et même un balcon Je recommande ++

6

Tim

11. mars 2025

·

Overnattet 1 natt

Het hotel ligt op een goede plek. Er zijn trendy restaurants in de buurt en het is maar 15 minuten lopen naar de Medina. Ook met de auto is het hotel eenvoudig te bereiken. Je kan voor het hotel parkeren of in de parkeergarage. De receptioniste is niet vriendelijk en niet behulpzaam. Alle Marokkaanse medewerkers zijn top! Echter de Franse medewerkers in het hotel zijn niet behulpzaam en onvriendelijk.

Het hotel ligt op een goede plek. Er zijn trendy restaurants in de buurt en het is maar 15 minuten lopen naar de Medina. Ook met de auto is het hotel eenvoudig te bereiken. Je kan voor het hotel parkeren of in de parkeergarage. De receptioniste is niet vriendelijk en niet behulpzaam. Alle Marokkaanse medewerkers zijn top! Echter de Franse medewerkers in het hotel zijn niet behulpzaam en onvriendelijk.

10

Audrey

8. feb. 2026

·

Overnattet 5 netter

Everything was in good working order, in what I think was the best area to stay in Marrakech. We were able to easily walk everywhere from this central location, and felt very safe near high end hotels. Lovely part of town. The room has a small fridge and microwave, so we made our breakfast. Very comfortable room and quiet. .microwave,

Everything was in good working order, in what I think was the best area to stay in Marrakech. We were able to easily walk everywhere from this central location, and felt very safe near high end hotels. Lovely part of town. The room has a small fridge and microwave, so we made our breakfast. Very comfortable room and quiet. .microwave,

10

Laurent

30. nov. 2023

·

Overnattet 3 netter

The location in Hivernage is very good with easy access to both the Medina and Gueliz. The room was clean and spacious and the service excellent, the team made me feel super welcome from the security at the entrance to the front desk, the bar and the restaurant.

The location in Hivernage is very good with easy access to both the Medina and Gueliz. The room was clean and spacious and the service excellent, the team made me feel super welcome from the security at the entrance to the front desk, the bar and the restaurant.

10

Usman

22. feb. 2025

·

Overnattet 4 netter

Staff service was exceptional. Especially receptionist Imane. Location is very good, very central. Can walk to Menara mall and walk over to old town too. Across the road there is a taxi rank and horse carriages station.

Staff service was exceptional. Especially receptionist Imane. Location is very good, very central. Can walk to Menara mall and walk over to old town too. Across the road there is a taxi rank and horse carriages station.

8

Stéphanie

29. okt. 2025

·

Overnattet 4 netter

Hôtel très bien situé et confortable niveau rapport qualité prix , piscine très agréable.

Hôtel très bien situé et confortable niveau rapport qualité prix , piscine très agréable.

10

Bill

30. apr. 2025

·

Overnattet 1 natt

Great busy area

Great busy area

8

Adil Yusuf

29. des. 2023

·

Overnattet 7 netter

Very good location. Good facilities. Recommended.

Very good location. Good facilities. Recommended.

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Servering

Tilbakemeldingene på frokosten er blandet: flere roser variasjonen og kvaliteten, inkludert hyggelige utendørs sitteplasser, mens andre fant den dårlig, med treg påfylling og undermåls juice.

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2

MOHAMMAD TASLEEM

25. feb. 2025

·

Overnattet 1 natt

I have been coming and going from Marrakech more than 30 times now and have never been so disappointed ! The customer service at reception was absolutely atrocious ! The lady at front desk just disregarded a few of us like we were from the jungle. Arrived early cool so no problem waiting until 3pm but people were arriving after me and being checked in ? She just kept on asking me to sit and wait there’s loads of people here I said that’s fine but they have not been here before me ? Straight disregard ! Wow then to top it off the room was terrible . No air conditioning in the room it looked mad tidy the room needs crazy upgrading ! Room 303 by the way the fridge was not working I mean wow I’ve never put a review but this just had to be done ! Breakfast was complete rubbish compared to most of the other hotels in line with Novotel ! Please avoid this hotel at all costs ! It is just not worth giving them you’re hard earned money !

I have been coming and going from Marrakech more than 30 times now and have never been so disappointed ! The customer service at reception was absolutely atrocious ! The lady at front desk just disregarded a few of us like we were from the jungle. Arrived early cool so no problem waiting until 3pm but people were arriving after me and being checked in ? She just kept on asking me to sit and wait there’s loads of people here I said that’s fine but they have not been here before me ? Straight disregard ! Wow then to top it off the room was terrible . No air conditioning in the room it looked mad tidy the room needs crazy upgrading ! Room 303 by the way the fridge was not working I mean wow I’ve never put a review but this just had to be done ! Breakfast was complete rubbish compared to most of the other hotels in line with Novotel ! Please avoid this hotel at all costs ! It is just not worth giving them you’re hard earned money !

4

michael

15. feb. 2026

·

Overnattet 1 natt

Utrolig nedslidt hotel. Hårde, dårlige senge og en ualmindelig langsom, gammeldags og omstændig indtjekning på trods af, at vi på forhånd havde udfyldt en masse på nettet. Morgenmaden var dårlig og uappetitlig

Utrolig nedslidt hotel. Hårde, dårlige senge og en ualmindelig langsom, gammeldags og omstændig indtjekning på trods af, at vi på forhånd havde udfyldt en masse på nettet. Morgenmaden var dårlig og uappetitlig

2

GONZALO

27. sep. 2025

·

Overnattet 3 netter

Breakfast very poor, noise, dirty pool, great location

Breakfast very poor, noise, dirty pool, great location

10

Efiginaea Laine

25. des. 2025

·

Overnattet 3 netter

Our stay was perfect. The staff were so helpful in assisting us with anything. The breakfast was worth it - they offered a lot of common breakfast items and Moroccan breakfast items and tea.

Our stay was perfect. The staff were so helpful in assisting us with anything. The breakfast was worth it - they offered a lot of common breakfast items and Moroccan breakfast items and tea.

4

Dr. Mohammed

2. mars 2024

·

Overnattet 2 netter

There is no parking, only 10 spaces available, reception staff are not helpful, restaurant staff are good, breakfast is not good and not up to Novotel standard, there is no privacy in using the bathrooms, there are no tables next to the beds, towels are old and worn out, and the beds are old and uncomfortable.

There is no parking, only 10 spaces available, reception staff are not helpful, restaurant staff are good, breakfast is not good and not up to Novotel standard, there is no privacy in using the bathrooms, there are no tables next to the beds, towels are old and worn out, and the beds are old and uncomfortable.

10

Tyrone

7. sep. 2025

·

Overnattet 3 netter

Terrfic location, ambiance and amanities. Breakfast in the garden patio area is terrific and the spread is generation and varied. Overall, service is very good and the bed is comfy!

Terrfic location, ambiance and amanities. Breakfast in the garden patio area is terrific and the spread is generation and varied. Overall, service is very good and the bed is comfy!

4

Fatah

31. aug. 2024

·

Overnattet 1 natt

Hotel tres moyen . Pas de clim a la réception qui est catastrophique. Les réceptionnistes st paresseux. Chambre propre mais bruyante. Le pdj pas terrible du tout .pas de jus d'orange mais une boisson chimique. Pour une chambre a 120 euros ! Fauteuils cassés a la réception. L'emplacement est bon. C est le seul avantage.. A déconseiller. Cher pour pas grand chose. On m a refusé une photocopie. Il faut remplir a la main la fiche d arrivee. Honteux!

Hotel tres moyen . Pas de clim a la réception qui est catastrophique. Les réceptionnistes st paresseux. Chambre propre mais bruyante. Le pdj pas terrible du tout .pas de jus d'orange mais une boisson chimique. Pour une chambre a 120 euros ! Fauteuils cassés a la réception. L'emplacement est bon. C est le seul avantage.. A déconseiller. Cher pour pas grand chose. On m a refusé une photocopie. Il faut remplir a la main la fiche d arrivee. Honteux!

8

Clare

26. apr. 2023

·

Overnattet 7 netter

The staff at this hotel were wonderful and really added to the experience of staying there. Reception staff were very welcoming and went out of their way to help. The hotel's location is brilliant for exploring the city and many attractions are within easy walking distance. There are also many decent restaurants close by. The rooms at the hotel are a good size and have a degree of comfort but are extremely dated and in need of refurbishment. The bathroom had a separate bath and shower and hot water was plentiful. The bed was very comfortable, there were only two pillows however and both were in need of replacement. There was a kettle and microwave in the room and teabags and sachets of coffee were provided but no creamer which I found strange. The gym was spacious but has no fixed or free weights and the cross trainer is in need of repair. The pool area was very clean and had plenty of furniture for guests to use and this included parasols. The pool bar was very clean and there was a good selection of drinks and a decent lunchtime menu. Breakfast was buffet style and available from 7am. There was a huge range of choice and of a high quality. I really enjoyed my stay and the hotel provided value for money.

The staff at this hotel were wonderful and really added to the experience of staying there. Reception staff were very welcoming and went out of their way to help. The hotel's location is brilliant for exploring the city and many attractions are within easy walking distance. There are also many decent restaurants close by. The rooms at the hotel are a good size and have a degree of comfort but are extremely dated and in need of refurbishment. The bathroom had a separate bath and shower and hot water was plentiful. The bed was very comfortable, there were only two pillows however and both were in need of replacement. There was a kettle and microwave in the room and teabags and sachets of coffee were provided but no creamer which I found strange. The gym was spacious but has no fixed or free weights and the cross trainer is in need of repair. The pool area was very clean and had plenty of furniture for guests to use and this included parasols. The pool bar was very clean and there was a good selection of drinks and a decent lunchtime menu. Breakfast was buffet style and available from 7am. There was a huge range of choice and of a high quality. I really enjoyed my stay and the hotel provided value for money.

10

Jessica van de

10. mai 2024

·

Overnattet 4 netter

Zeer goed ontbijt, ook een leuke plek om te ontbijten met al die zitjes buiten. De loungeplekken aan het zwembad waren erg fijn. Mooie moderne kamer.

Zeer goed ontbijt, ook een leuke plek om te ontbijten met al die zitjes buiten. De loungeplekken aan het zwembad waren erg fijn. Mooie moderne kamer.

10

John

12. sep. 2024

·

Overnattet 3 netter

The hotel was very well located in the city and was within reasonable walking distance of all the locations I wanted to visit in the city. It was also 10 minutes from the airport and Gare de Marrakesh train station. The hotel was very nice and the room accommodated was lovely, comfortable and spacious. The breakfasts provided by the hotel were lovely with a wide variety of options. All of the staff I encountered were very friendly and helpful. The room was cleaned very day and 2 bottles of water provided each day along with coffee, tea and toiletries. The hotel has a very small gym (cardio equipment) and a large relaxing pool area. If I was returning to Marrakesh I would stay at the hotel again. Thank you.

The hotel was very well located in the city and was within reasonable walking distance of all the locations I wanted to visit in the city. It was also 10 minutes from the airport and Gare de Marrakesh train station. The hotel was very nice and the room accommodated was lovely, comfortable and spacious. The breakfasts provided by the hotel were lovely with a wide variety of options. All of the staff I encountered were very friendly and helpful. The room was cleaned very day and 2 bottles of water provided each day along with coffee, tea and toiletries. The hotel has a very small gym (cardio equipment) and a large relaxing pool area. If I was returning to Marrakesh I would stay at the hotel again. Thank you.

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2

HAIBING

for 4 døgn siden

·

Overnattet 2 netter

客房不干净，服务非常差，态度十分傲慢，价格还很贵，只想从客人身上赚钱，尤其是早餐，杯子和盘子永远不干净

客房不干净，服务非常差，态度十分傲慢，价格还很贵，只想从客人身上赚钱，尤其是早餐，杯子和盘子永远不干净

4

Charles

for 3 uker siden

·

Overnattet 1 natt

Check in was very slow and disorganized. Hotel is showing its age.

Check in was very slow and disorganized. Hotel is showing its age.

4

Sihame

24. sep. 2026

·

Overnattet 6 netter

Literie horrible matelas trop dur Clim très peu efficace Je vous déconseille une chambre côté rue impossible de dormir à cause du bruit de la boîte de nuit du sofitel ( musique klaxonne cri etc…)

Literie horrible matelas trop dur Clim très peu efficace Je vous déconseille une chambre côté rue impossible de dormir à cause du bruit de la boîte de nuit du sofitel ( musique klaxonne cri etc…)

2

Amale

19. sep. 2026

·

Overnattet 2 netter

Bonjour je souhaite faire une réclamation concernant ma réservation. La réceptionniste m’a laissé attendre 20 min alors qu’elle papotait avec son collègue, La chambre une catastrophe fuite dans les toilettes, la douche bouchée, les interrupteurs sales rideaux sales le micro-ondes sans plateau… Une catastrophe j’ai les photos à l’appui.

Bonjour je souhaite faire une réclamation concernant ma réservation. La réceptionniste m’a laissé attendre 20 min alors qu’elle papotait avec son collègue, La chambre une catastrophe fuite dans les toilettes, la douche bouchée, les interrupteurs sales rideaux sales le micro-ondes sans plateau… Une catastrophe j’ai les photos à l’appui.

2

Jorge Alberto

6. sep. 2026

·

Overnattet 2 netter

No es posible que no tengan los cuartos clima con la temperatura correcta en un lugar tan caliente , hotel ruidoso por los claxon de los carros.

No es posible que no tengan los cuartos clima con la temperatura correcta en un lugar tan caliente , hotel ruidoso por los claxon de los carros.

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