Radisson RED London Twickenham

.A la llegada descubrimos que estaban en obras en el hotel.Haciendo el check in,preguntó por el ruido y la recepcionista me contesta que es solo d 9:00am a 17pm ..Le digo que ese horario no es compatible con nuestro descanso ,viajando con un niño d 6 años y me dice que cancele la reserva (sin posibilidad de reembolso los 520€ x 3 noches ,3 personas ).Fue una mala respuesta,esperaba que nos diera una solución,como buscar una habitación lejos del ruido ya que el hotel estaba prácticamente vacío .Nos quedamos porque nos interesaba esa ubicación y nuestros horarios se adecuaban bastante a los d la obra . El personal de la cafetería fue agradable y el desayuno estaba bien . La limpieza d las habitaciones,justa

Walk in great, warm welcome from staff Clean and pretty decent. Great rooms Nice staff Bathrooms and shower is exceptionally good Breakfast good onsite I’ve stayed in many rooms here and all of a very good standard For a bar/food discount request their loyalty card (for free at reception) Travellers with cars, read up on the reception drop off in advance, they time is really short before fee/fine not an issue but be in the know. Personally I’m still in a dispute between the hotel/ hotels.com/expedia about the issuance of a vat receipt for my last stay - but annoying but just admin

The reception staff are very helpful . Upgrade my room. Specially Angelica she used her discretion to upgrade my room with out asking as she realised I am frequent guest to the hotel.

The room had double sided stickers on the ceiling and the wall which had not been removed and the tv had a crack down the screen

Comfy bed and spotlessly clean everything.