Mercure Thame Lambert Hotel

Very nice hotel, clean and modern. Odeal for business trip. Nice little gym too

The hotel is very quiet, if thats what you are seeking, you'll be in luck. It has a good location just of the M40 junction, but you would never know it, very handy for the villages and towns within a reasonable distance We knew the hotel well beforehand and have stayed in the past, it's fine, more of a 'wedding type' venue with little to no vibe, but thats fine, lots of parking and EV chargers, good access to Thame, Stockenchurch, Chinnor and Watlington.

Clean and comfortable but service was a little slow and could be more enthusiastic. Bar closed at 11pm on Sat night and wouldn’t serve 8 of us a nightcap even though we were residents.

I was staying at the Mercure, Lambert Hotel, Watlington on Tues 1st April this week for a business trip, prior to visiting the ercol Head Office in Princes Risborough. I arrived at 9pm after a long journey, to be told the food service was closed. I was eventually given some food. Also, I was disappointed to find that the gym was closed during my stay. Breakfast too was a bit hit and miss on service.

Ground floor room perfect as I struggle to walk. It was rather warm when we were staying and I was extremely glad we brought our own fan as no fan/air con in room. Bed a bit hard for me, ended up with sore back. Room clean and bed beautifully made. They forgot about our bathroom on 2nd morning. Breakfast was ok. But get there early as it’s not big area and you could wait ages to get a coffee/tea. Staff very pleasant and polite. At the disabled parking I pointed out that a nasty accident was waiting to happen as there was an unmarked drop at the planters onto a path. Definitely needs to be highlighted. Overall, it was a decent stay. We stayed there as is near our daughters in Chinnor. Will be back.

The room was dirty and the bathroom tiles were loose The bed sheets were not properly ticked in. I don’t think I would stay in such a place against.

really lovely hotel from the fresh smell to the friendly staff as you enter reception to the rooms, cleanliness and lovely fresh food.

The stay was comfortable and we really enjoyed the breakfast. Room was spacious and large bed/pillows comfortable. Shower was amazing. Not everything was great however, the bath mat had mould on it and bizarrely there was body lotion in the shower and no shower gel. The organisation at breakfast needs to be thought about. Teacups and saucers are on the breakfast table which you have to take with you into another room to get your drink from a machine, it would be far more sensible to have cups/mugs next to the machine. If you have them on the table then hot drinks should be served to you. Great to have tea and coffee facilities in the room, however a bottle of water would really have been appreciated.

The staff were friendly and very courteous. Food was freshly prepared and service was good. Everywhere was clean and well kept

Room better than last time but not cleaning (hair etc on floor behind bathroom door). We went back as the breakfast was amazing last time but really not very good this time. A coach party had been in before us and everything needed topping up but was not topped up. Hardly any breads or pastries left, no yogurt and coffee machine was not working. Reception very good but waiter at breakfast grumpy. Not sure I would book again.

Three stars, mediocre at best The cleaning in the shower room is a quick wipe. Having a shower the water is not draining, so flip the filter and it's manky, full of hairs and not been touched in a good while. From the Mercure brand one expects better especially as your paying average 170 per night with breakfast. Will I go back, no you can shove this place

Condition of the hotel is a bit old but the staff are very friendly and efficient. Cleanliness of the room is appalling. Big cobweb on several corners of the ceiling, used contact lenses still left on the basin and marks in the toilet

Stayed as a family of 3 after a very long flight back to Heathrow. Staff were friendly enough and the location is easy to get to but the room was dirty with so much dust and cobwebs everywhere. The shower leaked all over the floor. The in room phone was barely audible when talking on. Bedside lamp broken. Ordered room service which took nearly an hour to arrive, when it did the order was wrong and the food was barely edible. Cod was full of bones and totally over cooked, beef brisket was actually inedible, could barely cut it, let alone eat it, was more like the beef had just been microwaved. Hard to believe this is a 4 star hotel, would definitely not recommend staying here.

Room was dirty Bed had not been made properly Pillows were also dirty including the spares Cracks in the walls Stains on the carpet No wifi Windowsill dirty and the window did not shut correctly Menu provided in the room was different to the mwnu in the reception Bathroom dirty Dust everywhere

Great place to stay. Very clean and well decorated. Excellent choices for breakfast

Very comfortable bed, fantastic pillows, friendly staff, great value for money.

Room 6 , Bathroom; It has a non-working, hanging out of the wall, towel rail that we didn't dare touch in case it fell out completely, the room was REALLY cold - but it had a freestanding, plug in radiator placed in there ! there is, of course, no socket within the bathroom the nearest was the other side of the bedroom, so a totally pointless exercise. The pale, non blackout blind in there allowed the spotlights to flood in (it also probably gives no privacy when using the loo which is right in front of the window) having to close the door re the floodlights meant it stayed very cold . Loo roll holders fixings loose, magnifying mirror unadjustable . Large area of old repair by the door undecorated. Bedroom: Used water glass complete with tablet sediment bottom & up side left as "clean", tray dirty with soiled coasters. New carpet - however the door now has a 2 finger+ gap all the way under it, "rising butt hinges" anyone ?? this gap allowed all the corridor noise & the regular loud slamming of a staff door to disturb us till 11.30pm ish as well as the draught. Very large water stain on ceiling, traffic noise not much reduced by (I had to check it was in fact double ) the glazing - an improvement of both windows wouldn't go amiss. Housekeeping admitted most of the above has been mentioned before with them "passing to management " the feedback /complaints - so why did we still get 2nd rate accommodation for our £163 - a good breakfast/ friendly staff only plus points.

Stayed one night. Chose this hotel for its convenient location, between Oxford and Windsor. Reasonably priced so didn’t expect luxury. Basic rooms and acceptable food options. Rooms could have had heating on prior to our arrival, but warmed up quickly once adjusted.

The stay was comfortable and we really enjoyed the breakfast. Room was spacious and large bed/pillows comfortable. Shower was amazing. Not everything was great however, the bath mat had mould on it and bizarrely there was body lotion in the shower and no shower gel. The organisation at breakfast needs to be thought about. Teacups and saucers are on the breakfast table which you have to take with you into another room to get your drink from a machine, it would be far more sensible to have cups/mugs next to the machine. If you have them on the table then hot drinks should be served to you. Great to have tea and coffee facilities in the room, however a bottle of water would really have been appreciated.

This was not advertised correctly. We booked as air conditioning was included at the hotel and in the room we booked. Then they placed us in a room without - tiny, extremely hot room and we were not comfortable. Only thing they could offer was a fan, nothing else. We were then told we would hear back with refund options, but absolutely nothing has been done.

Wet friendly staff and great food in the restaurant. Rooms ok but not very good air conditioning

Loved everything about this hotel. Spacious room and comfortable bed.

Ground floor room perfect as I struggle to walk. It was rather warm when we were staying and I was extremely glad we brought our own fan as no fan/air con in room. Bed a bit hard for me, ended up with sore back. Room clean and bed beautifully made. They forgot about our bathroom on 2nd morning. Breakfast was ok. But get there early as it’s not big area and you could wait ages to get a coffee/tea. Staff very pleasant and polite. At the disabled parking I pointed out that a nasty accident was waiting to happen as there was an unmarked drop at the planters onto a path. Definitely needs to be highlighted. Overall, it was a decent stay. We stayed there as is near our daughters in Chinnor. Will be back.

Little chance of sleeping in this hotel alongside a noisy road. It felt like our room was on top of the road! Badly designed bathroom. Not to be repeated.

Great place to stay. Very clean and well decorated. Excellent choices for breakfast

Ok hotel but staff were not interested and seemed to spend more time outside smoking than helping guests. Breakfast looked good but wasn't great felt like it had been under the heat lamps far too long. Glad it was only an overnight stay and I wasnt there for a longer period.

Friendly and helpful staff. Reasonable prices. Hotel recently refurbished.

I arrived on a late booking after a bad day. The welcome was fabulous. Room was great in all aspects. Ate dinner in restaurant and it was surprisingly good and inexpensive. It’s a few miles further than I’d like from office but would stay again for quality

Clean and comfortable but service was a little slow and could be more enthusiastic. Bar closed at 11pm on Sat night and wouldn’t serve 8 of us a nightcap even though we were residents.

Excellent - We were running very late to check in due to Motorway crash but no problem for the hotel. Philip handled it with humour and efficiency Highly recommended

Great overnight stay, the staff are brilliant, the food was lovely and the all around ambience was relaxing and beautiful. Loved every minute, the hotel is great and would thoroughly recommend them. Book with them directly rather than a third party the staff are very welcoming and friendly and will help you with anything that you need.

The staff were friendly and very courteous. Food was freshly prepared and service was good. Everywhere was clean and well kept

Very comfortable small friendly hotel with friendly helpful staff.

The warmest welcome at reception, thank you!

Excellent stay. Good hotel with very friendly and helpful staff. Thanks to Philip, Trina and Alison with special mention to Aga who was a great host.

We had a room with a view to the Chilterns. Make sure you ask for this when booking, as the alternative is a room with a view to the car park. This is our second time in this hotel, and staff are very attentive.

it was convenient for the M40.

The hotel is very quiet, if thats what you are seeking, you'll be in luck. It has a good location just of the M40 junction, but you would never know it, very handy for the villages and towns within a reasonable distance We knew the hotel well beforehand and have stayed in the past, it's fine, more of a 'wedding type' venue with little to no vibe, but thats fine, lots of parking and EV chargers, good access to Thame, Stockenchurch, Chinnor and Watlington.

Everything is great. Perfect location🙂

great access to m40

Stayed one night. Chose this hotel for its convenient location, between Oxford and Windsor. Reasonably priced so didn’t expect luxury. Basic rooms and acceptable food options. Rooms could have had heating on prior to our arrival, but warmed up quickly once adjusted.

Very convenient for Garsington opera goers. Nice location. Pleasant staff.

Upon arrival, the room looked rather scruffy - the hotel generally needs refurbishing throughout. In my room, the full length mirror had come off the wall, the door of the refrigerator unit was hanging off and one bedside wall light did not function. Philip, the receptionist, sorted the first 2 out while I had breakfast, but the wall lamp needed an electrician. The hotel is very convenient for Garsington Opera, so I shall continue to use it.

Entirely satisfactory for a one night stay en route to elsewhere.

Little chance of sleeping in this hotel alongside a noisy road. It felt like our room was on top of the road! Badly designed bathroom. Not to be repeated.

The place is awesome, we've been here a few times now, but the food we had on a Boxing day is terrible.

Breakfast could be much better, however evening meals were nice.

The Indian food menu was excellent, great food. Good choice of drinks. Good breakfast buffet and nice rooms

Lovely hotel service great food was excellent hotel staff very friendly

The stay was comfortable and we really enjoyed the breakfast. Room was spacious and large bed/pillows comfortable. Shower was amazing. Not everything was great however, the bath mat had mould on it and bizarrely there was body lotion in the shower and no shower gel. The organisation at breakfast needs to be thought about. Teacups and saucers are on the breakfast table which you have to take with you into another room to get your drink from a machine, it would be far more sensible to have cups/mugs next to the machine. If you have them on the table then hot drinks should be served to you. Great to have tea and coffee facilities in the room, however a bottle of water would really have been appreciated.

Room better than last time but not cleaning (hair etc on floor behind bathroom door). We went back as the breakfast was amazing last time but really not very good this time. A coach party had been in before us and everything needed topping up but was not topped up. Hardly any breads or pastries left, no yogurt and coffee machine was not working. Reception very good but waiter at breakfast grumpy. Not sure I would book again.

It is a nice hotel with character. The staff are very welcoming, especially the gentleman on reception who was extremely helpful and very engaging. The room was comfortable with a good bathroom and bed - perfect hardness of mattress - and very quiet. Dinner was good - a perfectly cooked piece of cod in an interesting sauce and good ice-cream. The wine selection lacks French wine by the glass completely and in general there are far too many New World wines - why this common obsession? European wines are better and come from nearer, so kinder to the environment too. The breakfast is not as good as it should be. Cheeses in small cellophane packing are simply not acceptable in a 4-star hotel. There was a very sparse fresh fruit salad - tinned peaches and apples in syrup. The juices are all third rate. The pastries are OK, but one would expect hams and cheeses fresh and unwrapped. And it is tiresome to have to do absolutely everything oneself, though I know this is common in many three-star hotels. This one has four stars. If it is effectively a buffet, it should be a much more varied one. The cooked food looked disgusting but I can't say what it was like - I didn't want any. I might have enjoyed a freshly poached egg, had there been someone to poach it for me. In a similar level establishment in say Germany, there would be someone MAKING egg dishes. I didn't complain - I didn't want to embarrass the charming staff.

Stayed as a family of 3 after a very long flight back to Heathrow. Staff were friendly enough and the location is easy to get to but the room was dirty with so much dust and cobwebs everywhere. The shower leaked all over the floor. The in room phone was barely audible when talking on. Bedside lamp broken. Ordered room service which took nearly an hour to arrive, when it did the order was wrong and the food was barely edible. Cod was full of bones and totally over cooked, beef brisket was actually inedible, could barely cut it, let alone eat it, was more like the beef had just been microwaved. Hard to believe this is a 4 star hotel, would definitely not recommend staying here.

Nice hotel but expensive for food. Nearly forty quid for sirloin steak, don't think so....

Great place to stay. Very clean and well decorated. Excellent choices for breakfast