Rodeway Inn & Suites near Outlet Mall - Asheville

First of all, I checked in at 2 AM from a very long and stressful drive. I was not asked about Pets by the front desk attendant. I thought Pets were free. Once again these lodging establishments are MISLEADING people by not INCLUDING their fees on HOTELS.COM. I received a phone call from the Front desk that pets are $20 a day PLUS a $100.00 deposit. The Room was not clean and we found a bug on the bed. When we stripped the sheets off, the bed pad was stained. I have the photo to prove it. Next the water pressure and hot temperature did not work and I was told by staff just “run the water for a while until it works.” We took plenty of birdie showers on this trip. The TV remote was a dollar store remote that did not work with a LG television. EXHAUSTING. The only bright spot was a very intelligent and hardworking beautiful read headed woman at the front desk who had the sheets changed and problems SOLVED. There is a LARGE 5G tower attached to the property. Ugh. The property can be so much better. We loved the local artwork in the halls and room.

Muy limpio

The room had no water. They offered no refund. No television remote.

Primeiramente cheguei para fazer o check in e o atendente pediu minha identidade. Expliquei que só tinha passaporte pois era estrangeira e ele querendo minha identidade, completamente absurdo. O quarto é razoavelmente bom, não possui secador de cabelo. A limpeza do hotel é mediana. Para dormir uma noite apenas é suportável.

Ice machine & tv remote not working. Cleanliness of the room could have been better