Stay Passport Itaewon Hotel & Spa

Great place but location is not ideal if you’re carrying large luggage around. I was disappointed in the amenities available(no coffee or snacks). There is no reception desk which makes it difficult to request items. Cleaning only happens on request which is odd for a property so small. Area was a bit loud at night. I would consider another location unless you seriously plan on using the hot tub every night.

Some good but mostly bad: Good - 1. noise control is good considering itaewon bar street is right next door, but living on the ground floor, i can always get disturbed by incoming/outgoing guest at reception area. 2. Free water / shower gel / tooth brush / bathing salt are always good to have. Free towel for refill as well (note: only small towel available, not big ones for shower) 3. Location is good coz its close to underground/ bus station and itaewon main street is easy to get an uber / taxi Bad - 1. Towels are quite grey in colour, didnt feel clean at all. Bed sheet had a hole being poked onto it and with some grey/brown stain. 2. The screw on the shower head was broken and it felt like its falling off so it scared me a bit. 3. Water pressure is extremely inconsistent and most of the time pressure is low. The water pressure here includes both the indoor bath water, outdoor bath water, sink, and the actual toilet. For toilet, even i turned off ‘eco’ mode, most of the time i need to flush at least 2-3 times. 4. (More as a reminder for future guests) Even though its listed as ard 300 sq feet, do note that this includes the outdoor area as well, so the indoor area is very small, i cant find a place to fully open 2 suitcases, need to do it one by one. 5. No paper tissue at all, i need to purchase my own one 6. Locker is so unfriendly, a normal 24’ medium size suitcase cannot fit in. At the end of the day, I believe there are better options with the same price spent.

Great spot, but there is not staff at the property. It is self check in and nowhere to store baggage.

Good

Great room and loved the spa bath. Thanks for the complimentary bath salts. Great location for Itaewon and wasn’t too noisey considering bars were near by. Very cosy and clean.