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The Phoenix Fitness Hotel & free Spa Access at Alpen Resort

From

284 US$

/ noche

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Precios para The Phoenix Fitness Hotel & free Spa Access at Alpen Resort

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From

284 US$

/ noche

Precios medios mensuales

En The Phoenix Fitness Hotel & free Spa Access at Alpen Resort, los precios por noche son de 266 US$ de media en el mes más barato (julio) y de 515 US$ en el mes más caro (febrero), según los últimos 12 meses.

Precio medio por noche en The Phoenix Fitness Hotel & free Spa Access at Alpen Resort por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	389 US$
febrero	515 US$
marzo	431 US$
abril	379 US$
julio	266 US$
agosto	304 US$
septiembre	291 US$
octubre	306 US$
diciembre	480 US$

Más caro: febrero (aprox. 515 US$)

Más barato: julio (aprox. 266 US$)

Acerca de esta propiedad

Hotel solo para adultos con guardaesquís, centro de fitness y vistas impresionantes cerca de Zermatt-Matterhorn Ski Paradise.

Habitaciones para no fumadores
Mostrador turístico
Servicio de limpieza
Caja fuerte
Jardín
Campo de golf (cercano)

Ubicación

Untere Wiestistrasse 11, Zermatt, Suiza

Más información sobre la ubicación

Opciones de habitación

9

Habitación Superior

Detalles de la oferta

2 Camas Individuales

o

1 Cama Doble

Capacidad: 2

237 ft²

Balcón

Calefacción

Caja de seguridad

Baño privado

7

Habitación Doble o Twin Deluxe (Vista a la Montaña)

Detalles de la oferta

2 Camas Individuales

o

1 Cama Doble

Capacidad: 3

280 ft²

Balcón

Calefacción

Caja de seguridad

Sofá cama

6

Habitación Estándar

Detalles de la oferta

2 Camas Individuales

o

1 Cama Doble

Capacidad: 2

226 ft²

Calefacción

Caja de seguridad

Baño privado

Reseñas de los huéspedes sobre The Phoenix Fitness Hotel & free Spa Access at Alpen Resort

9

Genial

Basado en 649 comentarios verificados

¿Quién se queda aquí?

Trabajo

0%

Pareja

64%

Familia

20%

Grupo

12%

Solo/a

2%

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En numerosas reseñas, el Hotel Phoenix destaca por su personal amable y servicial, sus habitaciones muy limpias y modernas, un desayuno muy apreciado y las vistas panorámicas del Matterhorn, en una zona tranquila pero a poca distancia a pie de la estación, los remontes y el pueblo.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

En numerosas reseñas, el Hotel Phoenix destaca por su personal amable y servicial, sus habitaciones muy limpias y modernas, un desayuno muy apreciado y las vistas panorámicas del Matterhorn, en una zona tranquila pero a poca distancia a pie de la estación, los remontes y el pueblo.

Algunos huéspedes encontraron las habitaciones pequeñas o ruidosas, y a algunos les faltaron artículos en la habitación, como una nevera o un hervidor de agua. La ubicación es generalmente conveniente, aunque algunos notaron una cuesta o un paseo más largo. Si bien el servicio es ampliamente elogiado, hay informes ocasionales de interacciones desagradables o políticas rígidas. En general, espere una base cómoda y discreta para explorar Zermatt.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Las reseñas mencionan un gimnasio grande y una sala de esquíes conveniente.

Reseñas de huéspedes relacionadas

10

Jesus

21 feb 2026

·

Se alojó 6 noches

Good location. Delicious buffet breakfast. Huge gym. Great service. Convenient ski room.

Good location. Delicious buffet breakfast. Huge gym. Great service. Convenient ski room.

10

Jerry

21 mar 2023

·

Se alojó 5 noches

Great people, great facility, great views, great breakfast, easy access( walking distance ) to everything. The staff was great - friendly, efficient, and knowledgeable. I highly recommend this great hotel. I would stay here again without question. Classy but not overdone.

Great people, great facility, great views, great breakfast, easy access( walking distance ) to everything. The staff was great - friendly, efficient, and knowledgeable. I highly recommend this great hotel. I would stay here again without question. Classy but not overdone.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

La limpieza se elogia constantemente, con espacios y habitaciones modernos y bien mantenidos descritos como muy limpios.

Reseñas de huéspedes relacionadas

10

John

2 oct 2024

·

Se alojó 2 noches

This hotel is very close to station and town staff are very helpful hotel is very clean and buffet breakfast is good

This hotel is very close to station and town staff are very helpful hotel is very clean and buffet breakfast is good

8

Michael

3 oct 2023

·

Se alojó 1 noche

The property was very well-maintained

The property was very well-maintained

10

angela

28 feb 2022

·

Se alojó 6 noches

É um hotel boutique, novo, moderno, quartos grandes, muito limpo, café da manhã excelente, ótima localização, voltarei lá com certeza, atendimento cordial por toda a equipe.

É um hotel boutique, novo, moderno, quartos grandes, muito limpo, café da manhã excelente, ótima localização, voltarei lá com certeza, atendimento cordial por toda a equipe.

10

Mark

11 ago 2024

·

Se alojó 2 noches

Nice hotel, newly renovated, very clean, nice room and bathroom with great view, great staff. complimentary breakfast is a plus. What a pleasant stay!

Nice hotel, newly renovated, very clean, nice room and bathroom with great view, great staff. complimentary breakfast is a plus. What a pleasant stay!

10

Carrie

26 sept 2025

·

Se alojó 1 noche

Great breakfast! Beautiful location, staff was super helpful and gave great recommendation’s. Very clean, great balcony! We loved it!

Great breakfast! Beautiful location, staff was super helpful and gave great recommendation’s. Very clean, great balcony! We loved it!

10

Marion

6 sept 2022

·

Se alojó 2 noches

Das Hotel hat mir gut gefallen. Die Mitarbeiter sind alle ausgesprochen freundlich. Das ganze Haus wirkt sehr gepflegt und sauber. Das Frühstücksbuffet ist reichhaltig, für jeden etwas dabei. Der Dorfkern ist in zehn Minuten zu Fuss erreichbar. Daher ist es nachts ruhig

Das Hotel hat mir gut gefallen. Die Mitarbeiter sind alle ausgesprochen freundlich. Das ganze Haus wirkt sehr gepflegt und sauber. Das Frühstücksbuffet ist reichhaltig, für jeden etwas dabei. Der Dorfkern ist in zehn Minuten zu Fuss erreichbar. Daher ist es nachts ruhig

10

Indo

7 oct 2024

·

Se alojó 2 noches

Nice view, clean, comfortable

Nice view, clean, comfortable

10

Brian

27 mar 2025

·

Se alojó 4 noches

Overall, very happy with our stay at Phoenix hotel. Hotel and rooms were modern and clean. Staff was great and very helpful. Walkable to everything in town.

Overall, very happy with our stay at Phoenix hotel. Hotel and rooms were modern and clean. Staff was great and very helpful. Walkable to everything in town.

10

James

22 oct 2024

·

Se alojó 4 noches

Large clean room, friendly staff, good location, large and varied breakfast

Large clean room, friendly staff, good location, large and varied breakfast

10

Hillary

20 jun 2025

·

Se alojó 2 noches

We spent 2 nights at the Hotel Phoenix during a quick jaunt to Zermatt. The rooms are clean, comfortable and all have a nice balcony. The hotel owners and staff were very helpful with suggestions for excellent trail running loops. Breakfast includes a full spread.

We spent 2 nights at the Hotel Phoenix during a quick jaunt to Zermatt. The rooms are clean, comfortable and all have a nice balcony. The hotel owners and staff were very helpful with suggestions for excellent trail running loops. Breakfast includes a full spread.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son cómodas, muchas con balcones y espectaculares vistas del Matterhorn; algunas son espaciosas, aunque a unos pocos les parecieron pequeñas o con paredes delgadas o duchas compactas. Varios huéspedes notaron la falta de una nevera o minibar y, a veces, de un hervidor de agua.

Reseñas de huéspedes relacionadas

10

waldimir

7 abr 2025

·

Se alojó 1 noche

Very nice view of Matherhorn

Very nice view of Matherhorn

8

Blessilda K.

23 jun 2023

·

Se alojó 2 noches

Room is just too small.

Room is just too small.

10

Cinderella Pink Ting

10 ago 2023

·

Se alojó 3 noches

The staff are very nice and helpful, provided many useful info to us Hotel is clean and the matterhorn view is gorgeous (same as the photos in hotels.com) A little thing is that there is no fridge in the room

The staff are very nice and helpful, provided many useful info to us Hotel is clean and the matterhorn view is gorgeous (same as the photos in hotels.com) A little thing is that there is no fridge in the room

8

Eriko

17 sept 2025

·

Se alojó 1 noche

交通の便がよく、スタッフも親切でした。ただ部屋の壁が薄いのか廊下の足音や声が部屋までよく聞こえていました。

交通の便がよく、スタッフも親切でした。ただ部屋の壁が薄いのか廊下の足音や声が部屋までよく聞こえていました。

10

katsumi

31 may 2025

·

Se alojó 2 noches

マッターホルンが良く見えた

マッターホルンが良く見えた

10

BYUL

26 jun 2025

·

Se alojó 2 noches

마테호른뷰라서 너무 좋았어요~

마테호른뷰라서 너무 좋았어요~

4

Dr.rajpal

12 oct 2024

·

Se alojó 1 noche

Felt tight

Felt tight

10

Ian

29 jun 2025

·

Se alojó 2 noches

We stayed at Phoenix Hotel for two nights. It’s conveniently positioned but in a very quiet area. The room was lovely, spacious and comfortable. The staff were v friendly and a highlight was the breakfast which was fresh and generous! Overall a great place to stay when in Zermatt!

We stayed at Phoenix Hotel for two nights. It’s conveniently positioned but in a very quiet area. The room was lovely, spacious and comfortable. The staff were v friendly and a highlight was the breakfast which was fresh and generous! Overall a great place to stay when in Zermatt!

10

Senna Mei San

2 jun 2024

·

Se alojó 3 noches

Jolander from the hotel had helped to make this trip perfect for us. Our train to Zermatt was delayed and it would pass the hotel check in window and we would miss the taxi to go to the hotel. Jolander had helped us secure the taxi so that we could safely get to the hotel from the train station and she waited for us to do our check in. Jolander was also very kind to provide us with details and maps on how to get to the attractions. The hotel is within easy walking distance from the centre of the city. The room is nicely set up for travellers and we had a veranda that we could sit and enjoyed our tea. Varieties of food offered for breakfast was not a lot but it is more than sufficient for us. I was really impressed with the cheese table and the selection of cheeses. The restaurant manager had done a great job to make sure all guests would have a right spot to enjoy breakfast. The boiled egg was also perfect that it was hot and yolk was still soft. Perfect for me. Probably the only thing I could ask for more was the bathroom. The shower space was really tiny and I had to be careful not to bump onto the glasses. Overall, it was a very enjoyable experience.

Jolander from the hotel had helped to make this trip perfect for us. Our train to Zermatt was delayed and it would pass the hotel check in window and we would miss the taxi to go to the hotel. Jolander had helped us secure the taxi so that we could safely get to the hotel from the train station and she waited for us to do our check in. Jolander was also very kind to provide us with details and maps on how to get to the attractions. The hotel is within easy walking distance from the centre of the city. The room is nicely set up for travellers and we had a veranda that we could sit and enjoyed our tea. Varieties of food offered for breakfast was not a lot but it is more than sufficient for us. I was really impressed with the cheese table and the selection of cheeses. The restaurant manager had done a great job to make sure all guests would have a right spot to enjoy breakfast. The boiled egg was also perfect that it was hot and yolk was still soft. Perfect for me. Probably the only thing I could ask for more was the bathroom. The shower space was really tiny and I had to be careful not to bump onto the glasses. Overall, it was a very enjoyable experience.

10

Hillary

20 jun 2025

·

Se alojó 2 noches

We spent 2 nights at the Hotel Phoenix during a quick jaunt to Zermatt. The rooms are clean, comfortable and all have a nice balcony. The hotel owners and staff were very helpful with suggestions for excellent trail running loops. Breakfast includes a full spread.

We spent 2 nights at the Hotel Phoenix during a quick jaunt to Zermatt. The rooms are clean, comfortable and all have a nice balcony. The hotel owners and staff were very helpful with suggestions for excellent trail running loops. Breakfast includes a full spread.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio se describe ampliamente como amable, acogedor y muy servicial, con asistencia que abarca desde la planificación de viajes hasta el almacenamiento de equipaje y reparaciones rápidas. Hay quejas ocasionales sobre interacciones desagradables o políticas rígidas, incluidas las solicitudes de desayuno temprano y los cargos por llaves perdidas.

Reseñas de huéspedes relacionadas

10

Lauren

18 oct 2025

·

Se alojó 2 noches

Came here on our honeymoon and wow did the staff make you feel like family and welcome. We got there and talked to the woman at the desk about our plans and she helped us reroute our trip to a way that made way more sense ! Woke up the next morning and she had a whole map highlighted and ready to go for us. We can’t wait to come back and visit. Truly phoenix hotel was amazing to us.

Came here on our honeymoon and wow did the staff make you feel like family and welcome. We got there and talked to the woman at the desk about our plans and she helped us reroute our trip to a way that made way more sense ! Woke up the next morning and she had a whole map highlighted and ready to go for us. We can’t wait to come back and visit. Truly phoenix hotel was amazing to us.

10

Michael

28 sept 2023

·

Se alojó 2 noches

Front desk lady helped us fix a shower issue, and helped us make decisions on our excursions. Breakfast well done, service excellent. Thanks!

Front desk lady helped us fix a shower issue, and helped us make decisions on our excursions. Breakfast well done, service excellent. Thanks!

10

True

12 ene 2024

·

Se alojó 1 noche

Brilliant property and walking distance from Train station. The staff are amazing and friendly. Breakfast is the best I have seen for long time. Couldn’t recommend this hotel higher.

Brilliant property and walking distance from Train station. The staff are amazing and friendly. Breakfast is the best I have seen for long time. Couldn’t recommend this hotel higher.

10

Audun

5 ago 2024

·

Se alojó 2 noches

Friendly and personal service. Really good advise on tours, hikes, restaurants and everything we needed! Will stay here again!

Friendly and personal service. Really good advise on tours, hikes, restaurants and everything we needed! Will stay here again!

10

Leah Czarina

29 oct 2023

·

Se alojó 1 noche

Best Breakfast in my 2 weeks travel. The lady at the front desk is very super helpful (I am not expecting this). She let us store our luggage at their their storage room even if we already checked out. It eases our hiking that morning for not carrying heavy backpacks. She also showed us the live weather condition up in the mountains.

Best Breakfast in my 2 weeks travel. The lady at the front desk is very super helpful (I am not expecting this). She let us store our luggage at their their storage room even if we already checked out. It eases our hiking that morning for not carrying heavy backpacks. She also showed us the live weather condition up in the mountains.

10

William

14 sept 2025

·

Se alojó 2 noches

The desk staff was extremely helpful (ie power converter, 2 extra pillows, dinner choices) breakfast included. One think to remember going to and from Zermatt- gas vehicles such as private coach can only reach to town south of Zermatt, Tasch. So when leaving you need to talk the train 1 stop to reach your connection. Hotel was great

The desk staff was extremely helpful (ie power converter, 2 extra pillows, dinner choices) breakfast included. One think to remember going to and from Zermatt- gas vehicles such as private coach can only reach to town south of Zermatt, Tasch. So when leaving you need to talk the train 1 stop to reach your connection. Hotel was great

6

irit

31 ago 2025

·

Se alojó 1 noche

Front desk lady was not friendly at all upon arrival, for the price they charge I would expect much better service. at the breakfast staff were very nice. Overall ok. Will not come back

Front desk lady was not friendly at all upon arrival, for the price they charge I would expect much better service. at the breakfast staff were very nice. Overall ok. Will not come back

8

Eiko

20 ago 2024

·

Se alojó 2 noches

3階のゲストが洗濯をし、ベランダに万国旗状態で干していた。その下の部屋の私たちのベランダには水滴が落ちてきた。洗濯物を人目のつくところに干すのはルール違反。フロントにもクレームを言ったが、見ないふりをしていた。

3階のゲストが洗濯をし、ベランダに万国旗状態で干していた。その下の部屋の私たちのベランダには水滴が落ちてきた。洗濯物を人目のつくところに干すのはルール違反。フロントにもクレームを言ったが、見ないふりをしていた。

6

Mike

25 oct 2023

·

Se alojó 1 noche

Property is new and very clean. Staff was friendly but unable to support in a relatively simple situation. An early train departure forced us to leave before breakfast (included in the cost of the booking) and the hotel staff was unable to provide us even with a couple pieces of fruit that was already setup in the dining area. It was a nice stay but for the price of accommodations you’d expect a bit better customer service.

Property is new and very clean. Staff was friendly but unable to support in a relatively simple situation. An early train departure forced us to leave before breakfast (included in the cost of the booking) and the hotel staff was unable to provide us even with a couple pieces of fruit that was already setup in the dining area. It was a nice stay but for the price of accommodations you’d expect a bit better customer service.

2

suja

10 sept 2023

·

Se alojó 2 noches

We were charged 20chf for a lost room key card but never gave us a replacement.we were never told during check in that there is a cost for lost key card!

We were charged 20chf for a lost room key card but never gave us a replacement.we were never told during check in that there is a cost for lost key card!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Generalmente se puede ir andando a la estación, a los remontes y al pueblo, pero sigue siendo una zona tranquila; muchos mencionan unos 10 minutos andando. Algunos huéspedes lo encontraron más lejos o en cuesta, haciendo que el acceso se sintiera más largo.

Reseñas de huéspedes relacionadas

10

John

2 oct 2024

·

Se alojó 2 noches

This hotel is very close to station and town staff are very helpful hotel is very clean and buffet breakfast is good

This hotel is very close to station and town staff are very helpful hotel is very clean and buffet breakfast is good

8

Rich

10 sept 2024

·

Se alojó 3 noches

Very nice hotel, very new and clean, nice comfortable rooms. Friendly and helpful staff. Just a 10 minute walk to train station and restaurants.

Very nice hotel, very new and clean, nice comfortable rooms. Friendly and helpful staff. Just a 10 minute walk to train station and restaurants.

10

Robert

20 jul 2024

·

Se alojó 3 noches

Easy walk to RR station and Sunegga lift. Nice staff

Easy walk to RR station and Sunegga lift. Nice staff

10

Daiki

14 ago 2024

·

Se alojó 2 noches

マッターホルンビューの部屋に泊まったが、運良く2泊とも快晴。眺めが最高だった。部屋もとても清潔で綺麗。唯一駅から少し離れており、最後の坂道がしんどいが、あの景色を見れるなら我慢できる。朝は真っ赤に染まるマッターホルンを部屋から眺められる。高額だったが良かったと思う。

マッターホルンビューの部屋に泊まったが、運良く2泊とも快晴。眺めが最高だった。部屋もとても清潔で綺麗。唯一駅から少し離れており、最後の坂道がしんどいが、あの景色を見れるなら我慢できる。朝は真っ赤に染まるマッターホルンを部屋から眺められる。高額だったが良かったと思う。

10

Jesus

21 feb 2026

·

Se alojó 6 noches

Good location. Delicious buffet breakfast. Huge gym. Great service. Convenient ski room.

Good location. Delicious buffet breakfast. Huge gym. Great service. Convenient ski room.

10

Giovanni

27 ene 2025

·

Se alojó 3 noches

Perfect location with stunning view of the Matterhorn. Proverbial "Swiss Cleanliness and Efficiency". Located a short walk to lifts and near the center of the village. Excellent breakfast with local delicacies. Very friendly and helpful staff.

Perfect location with stunning view of the Matterhorn. Proverbial "Swiss Cleanliness and Efficiency". Located a short walk to lifts and near the center of the village. Excellent breakfast with local delicacies. Very friendly and helpful staff.

10

Marion

6 sept 2022

·

Se alojó 2 noches

Das Hotel hat mir gut gefallen. Die Mitarbeiter sind alle ausgesprochen freundlich. Das ganze Haus wirkt sehr gepflegt und sauber. Das Frühstücksbuffet ist reichhaltig, für jeden etwas dabei. Der Dorfkern ist in zehn Minuten zu Fuss erreichbar. Daher ist es nachts ruhig

Das Hotel hat mir gut gefallen. Die Mitarbeiter sind alle ausgesprochen freundlich. Das ganze Haus wirkt sehr gepflegt und sauber. Das Frühstücksbuffet ist reichhaltig, für jeden etwas dabei. Der Dorfkern ist in zehn Minuten zu Fuss erreichbar. Daher ist es nachts ruhig

10

Ian

29 jun 2025

·

Se alojó 2 noches

We stayed at Phoenix Hotel for two nights. It’s conveniently positioned but in a very quiet area. The room was lovely, spacious and comfortable. The staff were v friendly and a highlight was the breakfast which was fresh and generous! Overall a great place to stay when in Zermatt!

We stayed at Phoenix Hotel for two nights. It’s conveniently positioned but in a very quiet area. The room was lovely, spacious and comfortable. The staff were v friendly and a highlight was the breakfast which was fresh and generous! Overall a great place to stay when in Zermatt!

8

Edmund

30 sept 2024

·

Se alojó 2 noches

A little misleading on location compared to downtown - one of the longer walks in the area to get to the downtown. Great staff and clean - good value.

A little misleading on location compared to downtown - one of the longer walks in the area to get to the downtown. Great staff and clean - good value.

8

Peter

14 jul 2025

·

Se alojó 2 noches

Etwas abseits, dafür sehr ruhig. Schönes Zimmer mit schönem Bad.

Etwas abseits, dafür sehr ruhig. Schönes Zimmer mit schönem Bad.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno es elogiado con frecuencia por su calidad y variedad, y algunos lo consideran el mejor de su viaje; a algunos les preocupa la variedad limitada o los problemas con las salidas muy tempranas. También se agradeció una sopa casera.

Reseñas de huéspedes relacionadas

10

True

12 ene 2024

·

Se alojó 1 noche

Brilliant property and walking distance from Train station. The staff are amazing and friendly. Breakfast is the best I have seen for long time. Couldn’t recommend this hotel higher.

Brilliant property and walking distance from Train station. The staff are amazing and friendly. Breakfast is the best I have seen for long time. Couldn’t recommend this hotel higher.

10

Jesus

21 feb 2026

·

Se alojó 6 noches

Good location. Delicious buffet breakfast. Huge gym. Great service. Convenient ski room.

Good location. Delicious buffet breakfast. Huge gym. Great service. Convenient ski room.

10

Leah Czarina

29 oct 2023

·

Se alojó 1 noche

Best Breakfast in my 2 weeks travel. The lady at the front desk is very super helpful (I am not expecting this). She let us store our luggage at their their storage room even if we already checked out. It eases our hiking that morning for not carrying heavy backpacks. She also showed us the live weather condition up in the mountains.

Best Breakfast in my 2 weeks travel. The lady at the front desk is very super helpful (I am not expecting this). She let us store our luggage at their their storage room even if we already checked out. It eases our hiking that morning for not carrying heavy backpacks. She also showed us the live weather condition up in the mountains.

10

Giovanni

27 ene 2025

·

Se alojó 3 noches

Perfect location with stunning view of the Matterhorn. Proverbial "Swiss Cleanliness and Efficiency". Located a short walk to lifts and near the center of the village. Excellent breakfast with local delicacies. Very friendly and helpful staff.

Perfect location with stunning view of the Matterhorn. Proverbial "Swiss Cleanliness and Efficiency". Located a short walk to lifts and near the center of the village. Excellent breakfast with local delicacies. Very friendly and helpful staff.

10

tyler

20 feb 2025

·

Se alojó 8 noches

Loved my stay at the Phoenix. Great staff and the homemade soup after a long day was amazing!

Loved my stay at the Phoenix. Great staff and the homemade soup after a long day was amazing!

10

Carrie

26 sept 2025

·

Se alojó 1 noche

Great breakfast! Beautiful location, staff was super helpful and gave great recommendation’s. Very clean, great balcony! We loved it!

Great breakfast! Beautiful location, staff was super helpful and gave great recommendation’s. Very clean, great balcony! We loved it!

6

Mike

25 oct 2023

·

Se alojó 1 noche

Property is new and very clean. Staff was friendly but unable to support in a relatively simple situation. An early train departure forced us to leave before breakfast (included in the cost of the booking) and the hotel staff was unable to provide us even with a couple pieces of fruit that was already setup in the dining area. It was a nice stay but for the price of accommodations you’d expect a bit better customer service.

Property is new and very clean. Staff was friendly but unable to support in a relatively simple situation. An early train departure forced us to leave before breakfast (included in the cost of the booking) and the hotel staff was unable to provide us even with a couple pieces of fruit that was already setup in the dining area. It was a nice stay but for the price of accommodations you’d expect a bit better customer service.

10

James

22 oct 2024

·

Se alojó 4 noches

Large clean room, friendly staff, good location, large and varied breakfast

Large clean room, friendly staff, good location, large and varied breakfast

8

Sahba

15 jul 2023

·

Se alojó 2 noches

Property was nice but getting there requiring uphill climbing;) difficult. It was no trash can in lobby area. More like they wanted to control everything like landlords, didn’t feel like a hotel. Family owned hotels can be like this. So if you like to have freedom not a great property. We paid for the panoramic room most expensive one, we got different room, she said this is the same but picture was saying different! Breakfast was ok not so much variety but that wasn’t an issue for us. I would personally recommend book a hotel more in the heart of activity and less walk from station.

Property was nice but getting there requiring uphill climbing;) difficult. It was no trash can in lobby area. More like they wanted to control everything like landlords, didn’t feel like a hotel. Family owned hotels can be like this. So if you like to have freedom not a great property. We paid for the panoramic room most expensive one, we got different room, she said this is the same but picture was saying different! Breakfast was ok not so much variety but that wasn’t an issue for us. I would personally recommend book a hotel more in the heart of activity and less walk from station.

10

Hillary

20 jun 2025

·

Se alojó 2 noches

We spent 2 nights at the Hotel Phoenix during a quick jaunt to Zermatt. The rooms are clean, comfortable and all have a nice balcony. The hotel owners and staff were very helpful with suggestions for excellent trail running loops. Breakfast includes a full spread.

We spent 2 nights at the Hotel Phoenix during a quick jaunt to Zermatt. The rooms are clean, comfortable and all have a nice balcony. The hotel owners and staff were very helpful with suggestions for excellent trail running loops. Breakfast includes a full spread.

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10

Xiomara

30 jul 2026

·

Se alojó 1 noche

Todo espectacular

Todo espectacular

10

Maitee

6 sept 2026

·

Se alojó 2 noches

This was a wonderful hotel! Very comfortable and we had a balcony room overlooking the Matterhorn. The lady who checked us in was very helpful and friendly. On the day we were checking out, we got the breakfast time confused and arrived 30 minutes early. The lady who ran the restaurant greeted us with a genuine smile and told us to come on in and let us eat early. She also checked on us a couple of times to see if we needed anything. It’s the little things that matter. The hotel is about an 8-10 minute walk to the train and the main downtown area. Very walkable. We would definitely stay here again.

This was a wonderful hotel! Very comfortable and we had a balcony room overlooking the Matterhorn. The lady who checked us in was very helpful and friendly. On the day we were checking out, we got the breakfast time confused and arrived 30 minutes early. The lady who ran the restaurant greeted us with a genuine smile and told us to come on in and let us eat early. She also checked on us a couple of times to see if we needed anything. It’s the little things that matter. The hotel is about an 8-10 minute walk to the train and the main downtown area. Very walkable. We would definitely stay here again.

10

Milan

1 sept 2026

·

Se alojó 2 noches

This is a great little hotel in Zermatt. The room was clean and comfortable, good shower and the breakfast was excellent--both in terms of quality and quantity. The hotel was also reasonably priced compared to other properties in Zermatt. However, Zermatt is generally very expensive. I reserved several months out and was able to get a room on the top floor with a good view of the Matterhorn. I would highly recommend this, as the Matterhorn at sunrise is spectacular. The hotel itself is about a ten minute walk from the train station and the main tourist areas, but far enough away from all the commotion of tourist traffic. The staff was very helpful with suggestions for getting around town, hikes, tickets, etc. Would definitely stay there again.

This is a great little hotel in Zermatt. The room was clean and comfortable, good shower and the breakfast was excellent--both in terms of quality and quantity. The hotel was also reasonably priced compared to other properties in Zermatt. However, Zermatt is generally very expensive. I reserved several months out and was able to get a room on the top floor with a good view of the Matterhorn. I would highly recommend this, as the Matterhorn at sunrise is spectacular. The hotel itself is about a ten minute walk from the train station and the main tourist areas, but far enough away from all the commotion of tourist traffic. The staff was very helpful with suggestions for getting around town, hikes, tickets, etc. Would definitely stay there again.

10

Roopa

6 ago 2026

·

Se alojó 9 noches

Ein Traum fuer Mensch und Hund! Sehr zuvorkommender Service und traumhaftes Fruehstueck! Wir kommen wieder!

Ein Traum fuer Mensch und Hund! Sehr zuvorkommender Service und traumhaftes Fruehstueck! Wir kommen wieder!

10

vidal

6 ago 2026

·

Se alojó 1 noche

Excellent customer service . Highly recommended

Excellent customer service . Highly recommended

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 15:00 a 22:00

Antes de la(s) 11:00

Interesante

Políticas e información adicionales sobre esta propiedad.

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Precios para las próximas fechas

noviembre 2026

diciembre 2026

DO	LU	MA	MI	JU	VI	SA
		1	2	3	4	5
6	7	8	9	10	11 $461	12
13	14	15 $274	16 $201	17 $279	18 $329	19
20 $323	21 $452	22 $459	23 $459	24 $512	25	26 $799
27	28 $801	29	30	31

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.

La hora de entrada comienza a15:00La hora de entrada termina a21:30La hora de salida termina a11:00

El check in debe realizarlo alguien que tenga al menos 18 años.

Requisitos De Edad
Edad mínima para registrarse: 18 años

Mascotas
Número máximo de mascotas por habitación 22;Solo se admiten perros y gatos;No se admiten animales de servicio;Se admiten mascotas;

Servicios De Recepción
Es posible realizar el registro de salida sin contacto personal; Este alojamiento ofrece un servicio de traslado desde la estación de tren (es posible que se apliquen cargos adicionales). Para organizar la recogida, los huéspedes deberán contactar con el alojamiento 48 horas antes de la llegada a través de los datos que aparecen en la confirmación de la reserva. La recepción está abierta todos los días de 08:00 a 21:30. Este alojamiento no permite realizar el registro de entrada fuera del horario establecido. Ponte en contacto con el alojamiento a través de los datos que figuran en la confirmación de reserva al menos 48 horas antes de la llegada para organizar el registro de entrada. Los huéspedes recibirán un correo electrónico 5 días antes de su llegada con las instrucciones para el registro de entrada. El servicio de recepción está disponible en horario limitado. Si tienes dudas, ponte en contacto con el alojamiento a través los datos que aparecen en la confirmación de la reserva. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática. Zermatt es una zona en la que no se permite la circulación de vehículos a motor, y solo se puede acceder a ella en tren.

Política De Niños Y Camas Adicionales
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada; Cama adicional: 100 CHF por día; No hay cunas disponibles (bebés)

Comedor
Qué mejor forma de acabar el día que con una bebida en el bar o lounge. Se ofrece un desayuno bufé gratuito todos los días de 07:30 a 10:00.

Cargos E Impuestos Obligatorios

Los siguientes cargos se pagan en el alojamiento (es posible que las tasas incluyan los impuestos aplicables):

Tasa municipal: 4.00 CHF por persona y por noche por adulto, y 2.00 CHF por noche por huésped de entre 9 y 16 años. Esta tasa no se aplica a menores de 9 años.

Hemos incluido todos los cargos que nos ha proporcionado el alojamiento.