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Mercure Melbourne Albert Park

100 US$

/natt

Snitt för september

Mercure Melbourne Albert Park - Image 1

Mercure Melbourne Albert Park - Rum

Mercure Melbourne Albert Park - Rum

Mercure Melbourne Albert Park - Utsikt från rummet

Mercure Melbourne Albert Park - Pool

Priser för Mercure Melbourne Albert Park

Välj datum för att se priser och tillgänglighet.

100 US$

/natt

Snitt för september

Genomsnittliga priser per månad

På Mercure Melbourne Albert Park är priset per natt i genomsnitt 89 US$ under den billigaste månaden (juni) och 129 US$ under den dyraste månaden (december), baserat på de senaste 12 månaderna.

Genomsnittligt pris per natt på Mercure Melbourne Albert Park efter månad, senaste 12 månaderna (USD)
Månad	Genomsnittligt pris
januari	118 US$
februari	120 US$
mars	127 US$
april	98 US$
maj	93 US$
juni	89 US$
juli	97 US$
augusti	99 US$
september	100 US$
oktober	127 US$
november	124 US$
december	129 US$

Dyrast: december (ca 129 US$)

Billigast: juni (ca 89 US$)

Om detta boende

Här erbjuds bland annat inomhuspool, bastu och fitnesscenter. Boendet har även gratis wi-fi, conciergetjänster och en tv i allmänt utrymme.

Parkering
Restaurang
Pool
Business center
Rumservice
Parkeringsservice

Läge

65 Queens Road, Melbourne, Victoria, Australien

Albert Park Lake (0.2 miles)

St Kilda Road (0.2 miles)

Fitzroy Street (0.6 miles)

High Street Armadale (0.6 miles)

Alfred Hospital (0.7 miles)

Chapel Street (0.9 miles)

Mer platsinformation

Rumsalternativ

8

Privilege - Rum - 1 kingsize-säng - sjöutsikt

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

323 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

7

Standardrum - 1 kingsize-säng

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

323 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

7

Premium-rum - 1 kingsize-säng

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

323 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

7

Svit Superior - 1 sovrum - sjöutsikt

Information om rummet

1 Extra Stor Dubbelsäng

och

1 Bäddsoffa

Sovplats 2

431 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

5

Familjerum - flera sängar (Premium)

Information om rummet

1 Stor Dubbelsäng

och

2 Enkelsängar

Sovplats 4

560 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

7

Superior-rum - 1 kingsize-säng - sjöutsikt

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

323 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

10

Premium-rum - 2 queensize-sängar

Information om rummet

2 Stora Dubbelsängar

Sovplats 3

323 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

4

Standardrum - 2 queensize-sängar

Information om rummet

2 Stora Dubbelsängar

Sovplats 4

431 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

8

Svit - 1 dubbelsäng

Information om rummet

1 Dubbelsäng

Sovplats 2

678 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

Gästrecensioner för Mercure Melbourne Albert Park

7.6

Bra

Baserat på 1 313 verifierade recensioner

Vem bor här?

Företag

12%

Par

57%

Familj

23%

Grupper

3%

Ensamresande

3%

Vad gäster tycker

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

I de senaste recensionerna av Mercure Melbourne Albert Park lyfter gästerna fram bra värde för pengarna och bekvämt tillgång till Albert Park och spårvagnar. Å andra sidan noteras ofta att rummen är daterade, städningen och underhållet är ojämnt samt att parkeringsarrangemangen är förvirrande och ibland kostsamma.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

Vad gäster tycker

I de senaste recensionerna av Mercure Melbourne Albert Park lyfter gästerna fram bra värde för pengarna och bekvämt tillgång till Albert Park och spårvagnar. Å andra sidan noteras ofta att rummen är daterade, städningen och underhållet är ojämnt samt att parkeringsarrangemangen är förvirrande och ibland kostsamma.

Faciliteter som pool, spa, bastu och gym uppskattas, även om vissa säger att poolen är mindre än på bilderna och att utbudet av matsent på kvällen är begränsat. Flera recensioner betonar långsam eller ointressant service ibland, inklusive fördröjd incheckning, obesvarade önskemål och problem med depositioner eller uppföljning. Frukosten får ofta beröm, men vissa rapporterar kalla rätter, opålitliga kaffemaskiner och begränsade öppettider för rumsorder. Sammantaget kan du förvänta dig mestadels vänlig personal och användbara faciliteter, men äldre rum och enstaka driftstörningar.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Pool, spa, bastu och gym är användbara och generellt i fungerande skick, även om poolen ser mindre ut än på bilderna. Parkering finns men är kostsam och förvirrande (ofta per utpassage), och vissa noterade tidig stängning av baren eller begränsade alternativ sent på kvällen.

Relaterade gästrecensioner

10

Lisa

26 dec. 2024

·

Stannade 1 natt

We had a lovely overnight stay for Christmas and boxing day. Dinner at windows restaurant after pre dinner drinks at the bar. Woke to take a beautiful walk around albert park lake which is just acroos the road. Tasty breakfast with all you need then worked itnoff in the well equipped gym before checking out.

We had a lovely overnight stay for Christmas and boxing day. Dinner at windows restaurant after pre dinner drinks at the bar. Woke to take a beautiful walk around albert park lake which is just acroos the road. Tasty breakfast with all you need then worked itnoff in the well equipped gym before checking out.

8

Michelle

2 feb. 2025

·

Stannade 3 nätter

It was a great stay however parking can even be painful with adding parking to the booking. When exiting the carpark had to call and have staff manually open gate as I was going to be billed $122 even though I had paid for parking as an extra with my booking.

It was a great stay however parking can even be painful with adding parking to the booking. When exiting the carpark had to call and have staff manually open gate as I was going to be billed $122 even though I had paid for parking as an extra with my booking.

10

Robert

12 jan. 2025

·

Stannade 1 natt

Enjoyed our one night stay. Good facilities with pool and gym. Very clean.

Enjoyed our one night stay. Good facilities with pool and gym. Very clean.

8

Michelle

26 nov. 2023

·

Stannade 3 nätter

Property had a great pool, spa, sauna and gym. Close to trams and Albert Park. Parking was unclear, I was told $25 per day but they failed to tell me that it was every exit cost $25. Check in was slow. Concierge was helpfull.

Property had a great pool, spa, sauna and gym. Close to trams and Albert Park. Parking was unclear, I was told $25 per day but they failed to tell me that it was every exit cost $25. Check in was slow. Concierge was helpfull.

10

Haidee

17 aug. 2024

·

Stannade 1 natt

Room was fine, nothing special. Good location with meals available Had issue with parking where ticket didn't get authorisation at reception and had to wait 10 minutes for attendance in carpark. I really think this hotel being out of the city should have free parking included. Was very surprised it was $22 extra.

Room was fine, nothing special. Good location with meals available Had issue with parking where ticket didn't get authorisation at reception and had to wait 10 minutes for attendance in carpark. I really think this hotel being out of the city should have free parking included. Was very surprised it was $22 extra.

8

Sharon

24 apr. 2023

·

Stannade 2 nätter

We were upgraded to the Pullman but to the same room type it was very nice but don’t know if it was an upgrade because we didn’t see the Mercure room. It was clean and comfy and my son loved the gym. We had in room menu on the first night good food but costly. I wasn’t happy with the cost of parking new fees $25 every exit so day 2 paid for valet $45 but leave as many times you want which is what I needed.

We were upgraded to the Pullman but to the same room type it was very nice but don’t know if it was an upgrade because we didn’t see the Mercure room. It was clean and comfy and my son loved the gym. We had in room menu on the first night good food but costly. I wasn’t happy with the cost of parking new fees $25 every exit so day 2 paid for valet $45 but leave as many times you want which is what I needed.

8

Donna

23 jan. 2026

·

Stannade 3 nätter

Fantastic check-in. Arrived 915 am and got into our room which was very unexpected but fantastic. Room good. Spacious for one room but only 1 pillow each on bed. Asked immediately for 2 more. Got them after a couple of reminders.Bathroom small but enough. Good shower head. TV only small, could be a bit bigger. Staff very helpful. Went for tennis and there was a nig screen at reception and lounge area. Pool looks much smaller than photo. Gym small but has all equipment. Not a lot of food options close. A few cafes. Close toTram so St Kilda close by and 30 mins into city. Room close to busy Queens road. Noisy when in room. Too far out from city for me but if u are happy to tram it its fine. Restaurant expensive. Lots of people getting Uber eats delivered. Staff lovely, engaging, helpful.

Fantastic check-in. Arrived 915 am and got into our room which was very unexpected but fantastic. Room good. Spacious for one room but only 1 pillow each on bed. Asked immediately for 2 more. Got them after a couple of reminders.Bathroom small but enough. Good shower head. TV only small, could be a bit bigger. Staff very helpful. Went for tennis and there was a nig screen at reception and lounge area. Pool looks much smaller than photo. Gym small but has all equipment. Not a lot of food options close. A few cafes. Close toTram so St Kilda close by and 30 mins into city. Room close to busy Queens road. Noisy when in room. Too far out from city for me but if u are happy to tram it its fine. Restaurant expensive. Lots of people getting Uber eats delivered. Staff lovely, engaging, helpful.

10

Andrew

6 feb. 2025

·

Stannade 1 natt

Had a great stay at this hotel all the staff were extremely friendly! It was a great location, the pool and spa were very nice and we loved the free water stations everywhere. We would definately stay here again when we visit Melbourne next!

Had a great stay at this hotel all the staff were extremely friendly! It was a great location, the pool and spa were very nice and we loved the free water stations everywhere. We would definately stay here again when we visit Melbourne next!

10

Mahnaz

19 juli 2025

·

Stannade 3 nätter

Had a good and easy stay overall. The food and drink services were of good quality, and the gym, spa, and plunge pool were definite highlights. Parking was convenient, though it comes at a cost of $25 per day. The only downside was the view — a bit underwhelming compared to expectations.

Had a good and easy stay overall. The food and drink services were of good quality, and the gym, spa, and plunge pool were definite highlights. Parking was convenient, though it comes at a cost of $25 per day. The only downside was the view — a bit underwhelming compared to expectations.

8

Amy

18 juli 2025

·

Stannade 1 natt

Good value for a quick overnighter. The pool was a great temperature and we enjoyed the spa and sauna too. Breakfast was good and staff were responsive when we needed something. The menu online (accessed from the QR code in the room) for the bar was different to the menu provided. I enjoyed the cocktail from Mortimers too.

Good value for a quick overnighter. The pool was a great temperature and we enjoyed the spa and sauna too. Breakfast was good and staff were responsive when we needed something. The menu online (accessed from the QR code in the room) for the bar was different to the menu provided. I enjoyed the cocktail from Mortimers too.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Rapporter varierar från mycket rena rum till smutsiga mattor, mögel och dåligt badrumsunderhåll. Städning och korridorernas renlighet är varierande, med vissa rum som inte städas och dammsugning som missas.

Relaterade gästrecensioner

6

Karin

19 mars 2023

·

Stannade 2 nätter

Location and price were good, unfortunately the room was not clean and was very run down with holes in the carpet and curtains, hair in the sink a dirty toilet and underclothes from previous guest left on the floor. The bedding was clean and good quality and bench tops and fridge were clean.

Location and price were good, unfortunately the room was not clean and was very run down with holes in the carpet and curtains, hair in the sink a dirty toilet and underclothes from previous guest left on the floor. The bedding was clean and good quality and bench tops and fridge were clean.

4

Jeffrey

5 dec. 2024

·

Stannade 3 nätter

Housekeeping was sloppy. All coffee in the room was decaf even when I asked for regular. The room wasn’t cleaned unless I asked and then it was poorly done. The restaurant service was sloppy and the food cold. Bartender in the day didn’t know what drinks were nor was she able to differentiate between scotch or bourbon or Irish whiskey.

Housekeeping was sloppy. All coffee in the room was decaf even when I asked for regular. The room wasn’t cleaned unless I asked and then it was poorly done. The restaurant service was sloppy and the food cold. Bartender in the day didn’t know what drinks were nor was she able to differentiate between scotch or bourbon or Irish whiskey.

6

Megan

25 apr. 2023

·

Stannade 1 natt

There was hair on the bath in the bathroom when we first got to the room and when we had a shower the drain was obviously clogged up so the water would fill up in the bath. Not the cleanest room.

There was hair on the bath in the bathroom when we first got to the room and when we had a shower the drain was obviously clogged up so the water would fill up in the bath. Not the cleanest room.

4

Lorraine

14 dec. 2025

·

Stannade 1 natt

The cleanliness of the room was poor, the bathroom sink was cracked. There was a linen trolley full of dirty linen just outside our room for the entire stay.

The cleanliness of the room was poor, the bathroom sink was cracked. There was a linen trolley full of dirty linen just outside our room for the entire stay.

6

Victor

19 apr. 2024

·

Stannade 3 nätter

I could at times hear people talking in the next room, maybe it was the TV? The hallway hadn't been vacuumed and wasn't for the three nights I was there. There was cobwebs on the ceiling light. The restaurant menu was ordinary and I thought for that expensive. The bar food was again, no great shakes. They charge for WiFI. A thing of the past. There was nothing in the fridge to drink or snacks. The bed was good. I will never again go to a Mecure Hotel.

I could at times hear people talking in the next room, maybe it was the TV? The hallway hadn't been vacuumed and wasn't for the three nights I was there. There was cobwebs on the ceiling light. The restaurant menu was ordinary and I thought for that expensive. The bar food was again, no great shakes. They charge for WiFI. A thing of the past. There was nothing in the fridge to drink or snacks. The bed was good. I will never again go to a Mecure Hotel.

4

Kate

2 juni 2024

·

Stannade 2 nätter

There was mold in the bath room and the room was hot the aircon wouldn’t work

There was mold in the bath room and the room was hot the aircon wouldn’t work

4

JOHN

27 okt. 2025

·

Stannade 3 nätter

Room service, does it not include to vacuum the floor. The towel has different colour mark ???

Room service, does it not include to vacuum the floor. The towel has different colour mark ???

4

Rachael

2 feb. 2025

·

Stannade 1 natt

Not very comfortable at all. The hotel in general is very tired. Dirty carpets everywhere. The door handle to my room required brute strength to open. Could not have been opened by someone elderly. The room was generally grubby. Limited lighting in the room, and bedside lamp didn’t work. Only two small lumpy pillows were provided for the king size bed. There was no spare/extra pillows or blankets in the room. The toilet water was brown and ran constantly. Room service was ok. Breakfast was terrible. Extremely over priced and very limited options if you have allergies.

Not very comfortable at all. The hotel in general is very tired. Dirty carpets everywhere. The door handle to my room required brute strength to open. Could not have been opened by someone elderly. The room was generally grubby. Limited lighting in the room, and bedside lamp didn’t work. Only two small lumpy pillows were provided for the king size bed. There was no spare/extra pillows or blankets in the room. The toilet water was brown and ran constantly. Room service was ok. Breakfast was terrible. Extremely over priced and very limited options if you have allergies.

6

Jonathan

23 dec. 2024

·

Stannade 1 natt

Dirty spoons in the restaurant. Whole place looks tired. Quiet, with easy tram access.

Dirty spoons in the restaurant. Whole place looks tired. Quiet, with easy tram access.

4

Beth

13 nov. 2023

·

Stannade 1 natt

Property wasn’t cleaned properly. No face washers provided, no soap, toilet didn’t flush properly and loud music at the property for an event on. Sunday night. Reception/check in area was so lovely that it was misleading to the remainder of the property. Best part was proximitu to Albert Park.

Property wasn’t cleaned properly. No face washers provided, no soap, toilet didn’t flush properly and loud music at the property for an event on. Sunday night. Reception/check in area was so lovely that it was misleading to the remainder of the property. Best part was proximitu to Albert Park.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Rummen är ofta rymliga med bekväma sängar, men många är daterade med gamla badrum (dusch över badkar), begränsat antal kuddar, åldrande luftkonditionering, små eller icke-smarta TV-apparater och enstaka oljud eller lågt vattentryck. Utsikten över sjön kan vara fantastisk, men vissa rum vetter mot en parkeringsplats.

Relaterade gästrecensioner

6

Elizabeth

27 juli 2025

·

Stannade 3 nätter

It was a good hotel, pretty basic but good enough for a short trip away. The rooms are semi renovated, the bed is very comfortable. We stayed in a King Suite

It was a good hotel, pretty basic but good enough for a short trip away. The rooms are semi renovated, the bed is very comfortable. We stayed in a King Suite

8

Daniel

22 dec. 2025

·

Stannade 2 nätter

Staff are fantastic, friendly, attentive and personable. Rooms are clean but very dated. The entire hotel needs a renovation.

Staff are fantastic, friendly, attentive and personable. Rooms are clean but very dated. The entire hotel needs a renovation.

8

Daniela

2 nov. 2025

·

Stannade 1 natt

Comfy bed and very clean, quiet and dark room made for a great nights sleep! Great location, easy to tram into the city

Comfy bed and very clean, quiet and dark room made for a great nights sleep! Great location, easy to tram into the city

4

Justin

9 nov. 2025

·

Stannade 3 nätter

The property is ageing and the rooms are very plain for what they are charging. Only two pillows in the room, had to wait 25 minutes to get extra pillows, (which arrived after midnight). Bathroom has an old style bath/shower. Limited ammenities and the decor/layout was weird. Room wasn’t serviced on our second night we were there, even though we were out for most of the day. Location was handy and the breakfast buffet was ok. Should be half the price of the Pullman. Wouldn’t stay there again.

The property is ageing and the rooms are very plain for what they are charging. Only two pillows in the room, had to wait 25 minutes to get extra pillows, (which arrived after midnight). Bathroom has an old style bath/shower. Limited ammenities and the decor/layout was weird. Room wasn’t serviced on our second night we were there, even though we were out for most of the day. Location was handy and the breakfast buffet was ok. Should be half the price of the Pullman. Wouldn’t stay there again.

6

Sarah

28 aug. 2025

·

Stannade 1 natt

Lovely view. Very friendly and helpful staff while I was there. I would call this a 3 star at best. Very, very basic. The shower only offered a dribble of water. I had to move heavy furniture to access a PowerPoint near the bed.

Lovely view. Very friendly and helpful staff while I was there. I would call this a 3 star at best. Very, very basic. The shower only offered a dribble of water. I had to move heavy furniture to access a PowerPoint near the bed.

6

David

30 sep. 2025

·

Stannade 2 nätter

Was given a room that faced a multi level parking so view was the side of a ramp going up to next level and windows let all traffic noise in will not stay here again

Was given a room that faced a multi level parking so view was the side of a ramp going up to next level and windows let all traffic noise in will not stay here again

6

Kevin

2 mars 2025

·

Stannade 1 natt

Aircon is very old Only one pillow supplied in your room Rooms need updating no usb sockets

Aircon is very old Only one pillow supplied in your room Rooms need updating no usb sockets

8

Jacqueline and Martin

12 aug. 2024

·

Stannade 3 nätter

We stayed at this hotel as it was nearby to a wedding we were attending. It didn’t have much that was in walking distance though in the way of shops or eateries. The whole shower situation wasn’t good at all with the water temperature fluctuating constantly from cold to scalding hot- very dangerous for children or the elderly.

We stayed at this hotel as it was nearby to a wedding we were attending. It didn’t have much that was in walking distance though in the way of shops or eateries. The whole shower situation wasn’t good at all with the water temperature fluctuating constantly from cold to scalding hot- very dangerous for children or the elderly.

6

Timothy

23 aug. 2025

·

Stannade 6 nätter

It needs renovation because it's looking tired.

It needs renovation because it's looking tired.

6

Allison

27 sep. 2024

·

Stannade 6 nätter

Tv only had free to air and not streaming or smart tv options. Staff werent helpful on the issue

Tv only had free to air and not streaming or smart tv options. Staff werent helpful on the issue

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Många gäster berömmer vänlig och tillmötesgående personal och några tidiga incheckningar, men återkommande problem inkluderar långa köer vid incheckningen, långsam respons på förfrågningar, obesvarade telefonsamtal och förseningar med depositioner eller uppföljning.

Relaterade gästrecensioner

4

Hayley

11 dec. 2022

·

Stannade 1 natt

Hotel itself was fine, but check-in and staff handling it were woeful. Arrived pretty much bang on check-in time and were told that the room wasnt ready, but would be around 20 minutes - a little annoying but we could work with that. Went to follow up after 30 minutes and were told that hed advised us it would be 30 minutes. Called him out on that and he said that it was now 20 minute updates. Quite annoyed by this stage as we had a booking we were probably going to be late to. Escalated to the manager who said hed get back to us in just a moment- we had to chase him after an hour!! He then said that apparently someone had already given us our key?!?! After 90 minutes, we finally got our room keys with no apology and were late to what we'd come up for. Sad thing was there were about a dozen other people so waiting for their rooms. Ok room completely overshadowed by this experience and we definitely won't be back.

Hotel itself was fine, but check-in and staff handling it were woeful. Arrived pretty much bang on check-in time and were told that the room wasnt ready, but would be around 20 minutes - a little annoying but we could work with that. Went to follow up after 30 minutes and were told that hed advised us it would be 30 minutes. Called him out on that and he said that it was now 20 minute updates. Quite annoyed by this stage as we had a booking we were probably going to be late to. Escalated to the manager who said hed get back to us in just a moment- we had to chase him after an hour!! He then said that apparently someone had already given us our key?!?! After 90 minutes, we finally got our room keys with no apology and were late to what we'd come up for. Sad thing was there were about a dozen other people so waiting for their rooms. Ok room completely overshadowed by this experience and we definitely won't be back.

10

Kimberley

15 sep. 2025

·

Stannade 1 natt

The staff were particularly lovely. We arrived much earlier before check in and asked to store our bags. The staff were more than happy to do so but also allowed us to check in as soon as our room was ready which was hours ahead of our check in time. Upon checkout, the gentleman was lovely and had a smile on his face(even though he was dealing with a difficult customer before us). Very comfortable beds too, I could have slept all day.

The staff were particularly lovely. We arrived much earlier before check in and asked to store our bags. The staff were more than happy to do so but also allowed us to check in as soon as our room was ready which was hours ahead of our check in time. Upon checkout, the gentleman was lovely and had a smile on his face(even though he was dealing with a difficult customer before us). Very comfortable beds too, I could have slept all day.

8

Alexandra

7 feb. 2025

·

Stannade 3 nätter

The staff overall were lovely. Damir at Reception was particularly friendly and helpful. It was annoying to have an evacuation at midnight on my first night there, but very unprofessional of the hotel that there were no staff visible at all during the evacuation. So saying, I will return if needs be.

The staff overall were lovely. Damir at Reception was particularly friendly and helpful. It was annoying to have an evacuation at midnight on my first night there, but very unprofessional of the hotel that there were no staff visible at all during the evacuation. So saying, I will return if needs be.

2

Minh Huong

10 aug. 2025

·

Stannade 5 nätter

I had such a terrible experience staying in this hotel. 1. My dad forgot the password to open the safe and we kept all our passports there. It was 2 days before we got back to our country so we were kinda panic and as the staff to help us open it.The receptionist said there would be someone sent to our room to help us that day and my dad asked for the specific time, but she just said "I don't know, but today". We were not satisfied with her answer but we could not do anything so we just went our the whole day, hoping that when we returned, it would have been unlocked. BUT NO. It remained untouched. The next day, my dad had to express his dissatisfaction and finally, they sent someone to our room. It only took them about a minute to open the safe, so why didn't they do it the day before as they promised us? 2. We paid them 250 AUD for the security deposit and spent 169 AUD for breakfast so in return, they had to give us 81 AUD back. They promised it would take 3-5 working days for the process but we wait for nearly 2 weeks. Nothing was returned. Now, it has been 8 working days and we haven't seen our money back yet. I rarely leave a bad review for any kind of hospitality service, but my experience at this hotel was truly disappointing. Overall, this stay was frustrating and far below the standard I expected. Poor communication, slow action, and unfulfilled promises left us with a very negative impression. I strongly don't recommend anyone to stay in this hotel.

I had such a terrible experience staying in this hotel. 1. My dad forgot the password to open the safe and we kept all our passports there. It was 2 days before we got back to our country so we were kinda panic and as the staff to help us open it.The receptionist said there would be someone sent to our room to help us that day and my dad asked for the specific time, but she just said "I don't know, but today". We were not satisfied with her answer but we could not do anything so we just went our the whole day, hoping that when we returned, it would have been unlocked. BUT NO. It remained untouched. The next day, my dad had to express his dissatisfaction and finally, they sent someone to our room. It only took them about a minute to open the safe, so why didn't they do it the day before as they promised us? 2. We paid them 250 AUD for the security deposit and spent 169 AUD for breakfast so in return, they had to give us 81 AUD back. They promised it would take 3-5 working days for the process but we wait for nearly 2 weeks. Nothing was returned. Now, it has been 8 working days and we haven't seen our money back yet. I rarely leave a bad review for any kind of hospitality service, but my experience at this hotel was truly disappointing. Overall, this stay was frustrating and far below the standard I expected. Poor communication, slow action, and unfulfilled promises left us with a very negative impression. I strongly don't recommend anyone to stay in this hotel.

8

Ruoning

8 apr. 2024

·

Stannade 4 nätter

The staff at the front desk was not helpful or professional. They would overcharge you without any explanation. I came to them at the checkout to ask the total price I paid for, however they were not willing to help and instead just gave you a hard-to-read account detail. I had to do the math myself to prove that I was charged incorrectly. The guy then was reluctant to change to the correct amount I booked for. I still haven’t got the deposit for my refund so far and either for the security bond after a week’s time. Mercure shared the same reception with Pullman. Suspect they treat guests differently for the cheaper booking.

The staff at the front desk was not helpful or professional. They would overcharge you without any explanation. I came to them at the checkout to ask the total price I paid for, however they were not willing to help and instead just gave you a hard-to-read account detail. I had to do the math myself to prove that I was charged incorrectly. The guy then was reluctant to change to the correct amount I booked for. I still haven’t got the deposit for my refund so far and either for the security bond after a week’s time. Mercure shared the same reception with Pullman. Suspect they treat guests differently for the cheaper booking.

4

Krischelle

10 nov. 2025

·

Stannade 2 nätter

The room was bare and didn't match the photo's presented when booking - had to ask for pillows, towels and glassware. There were no staff available to pick up the phone and when we finally got the towels, they were hand towels. The hot breakfast was cold. For the priced paid, it was extremely underwhelming.

The room was bare and didn't match the photo's presented when booking - had to ask for pillows, towels and glassware. There were no staff available to pick up the phone and when we finally got the towels, they were hand towels. The hot breakfast was cold. For the priced paid, it was extremely underwhelming.

4

Isaac

20 juli 2025

·

Stannade 3 nätter

We requested a bathmat and additional towels and blankets but they were never delivered. Just felt like we were ignored :(

We requested a bathmat and additional towels and blankets but they were never delivered. Just felt like we were ignored :(

6

Amanda

2 jan. 2023

·

Stannade 19 359 nätter

Needs more staff from what the staff kept saying. Definitely needs cleaners as there was vomit on the floor outside the room next door for most of our stay. Don’t believe them if they say you can check in early as they will keep saying it will be ready soon and won’t be. Take note of who orders after you and if they get their meals and finish eating before you get your kids meals ask as the kitchen has made a mistake. Take your own body wash as our was empty on arrival and didn’t get filled until last day after asking many times. Also towels are in the pool area if you only get two for a family of 4. Take a pair of thongs as carpet in room had a lot of stains. We stayed in cheap hotels cleaner and with better service than here.

Needs more staff from what the staff kept saying. Definitely needs cleaners as there was vomit on the floor outside the room next door for most of our stay. Don’t believe them if they say you can check in early as they will keep saying it will be ready soon and won’t be. Take note of who orders after you and if they get their meals and finish eating before you get your kids meals ask as the kitchen has made a mistake. Take your own body wash as our was empty on arrival and didn’t get filled until last day after asking many times. Also towels are in the pool area if you only get two for a family of 4. Take a pair of thongs as carpet in room had a lot of stains. We stayed in cheap hotels cleaner and with better service than here.

8

Donna

23 jan. 2026

·

Stannade 3 nätter

Fantastic check-in. Arrived 915 am and got into our room which was very unexpected but fantastic. Room good. Spacious for one room but only 1 pillow each on bed. Asked immediately for 2 more. Got them after a couple of reminders.Bathroom small but enough. Good shower head. TV only small, could be a bit bigger. Staff very helpful. Went for tennis and there was a nig screen at reception and lounge area. Pool looks much smaller than photo. Gym small but has all equipment. Not a lot of food options close. A few cafes. Close toTram so St Kilda close by and 30 mins into city. Room close to busy Queens road. Noisy when in room. Too far out from city for me but if u are happy to tram it its fine. Restaurant expensive. Lots of people getting Uber eats delivered. Staff lovely, engaging, helpful.

Fantastic check-in. Arrived 915 am and got into our room which was very unexpected but fantastic. Room good. Spacious for one room but only 1 pillow each on bed. Asked immediately for 2 more. Got them after a couple of reminders.Bathroom small but enough. Good shower head. TV only small, could be a bit bigger. Staff very helpful. Went for tennis and there was a nig screen at reception and lounge area. Pool looks much smaller than photo. Gym small but has all equipment. Not a lot of food options close. A few cafes. Close toTram so St Kilda close by and 30 mins into city. Room close to busy Queens road. Noisy when in room. Too far out from city for me but if u are happy to tram it its fine. Restaurant expensive. Lots of people getting Uber eats delivered. Staff lovely, engaging, helpful.

8

Melissa

7 sep. 2025

·

Stannade 4 nätter

The stay was fine until the last morning when housekeeping came in to my room at 9am while i was getting out of the shower. Didnt overly appreciate that. Not sure why they were coming in to my room before I'd checked out.

The stay was fine until the last morning when housekeeping came in to my room at 9am while i was getting out of the shower. Didnt overly appreciate that. Not sure why they were coming in to my room before I'd checked out.

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Läge

Praktiskt läge nära Albert Park, MSAC och Alfred Hospital, med spårvagnar till CBD och St Kilda i närheten. Flera påpekar begränsade matställen inom gångavstånd och att det kan kännas lite avlägset från staden.

Relaterade gästrecensioner

8

Daniela

2 nov. 2025

·

Stannade 1 natt

Comfy bed and very clean, quiet and dark room made for a great nights sleep! Great location, easy to tram into the city

Comfy bed and very clean, quiet and dark room made for a great nights sleep! Great location, easy to tram into the city

8

Anthony

14 mars 2025

·

Stannade 2 nätter

It as located convenient to my work whilst i was in Melbourne The staff were friendly and the room was veey nice.

It as located convenient to my work whilst i was in Melbourne The staff were friendly and the room was veey nice.

10

Melissa

4 sep. 2023

·

Stannade 1 natt

Super close to the Alfred Hospital which is what we needed!! Great place!!!

Super close to the Alfred Hospital which is what we needed!! Great place!!!

10

Anthony

31 jan. 2025

·

Stannade 3 nätter

Great location for access to Albert Park.

Great location for access to Albert Park.

8

Daniel

28 dec. 2022

·

Stannade 19 349 nätter

I am not a fan of Mercure having stayed in a few questionable ones previously but this one was a pleasant surprise. It shares staff and amenities with the Pullman which makes for a good experience. The room is ok, the staff are very good and helpful and parking is not too bad given the proximity to the city. The areas for improvement are: - Breakfast buffet was around $47pp which is silly for breakfast and a family of 4 and does not cater to the recreational traveller. That being said, there are always options - Coffee was not very good (the real coffee from Windows) - There is literally nothing near the property in terms of dining options after 3 pm Other than that, the best Mercure I have stayed at and I would return.

I am not a fan of Mercure having stayed in a few questionable ones previously but this one was a pleasant surprise. It shares staff and amenities with the Pullman which makes for a good experience. The room is ok, the staff are very good and helpful and parking is not too bad given the proximity to the city. The areas for improvement are: - Breakfast buffet was around $47pp which is silly for breakfast and a family of 4 and does not cater to the recreational traveller. That being said, there are always options - Coffee was not very good (the real coffee from Windows) - There is literally nothing near the property in terms of dining options after 3 pm Other than that, the best Mercure I have stayed at and I would return.

8

Kirsti

12 okt. 2024

·

Stannade 1 natt

Great location

Great location

8

Donna

23 jan. 2026

·

Stannade 3 nätter

Fantastic check-in. Arrived 915 am and got into our room which was very unexpected but fantastic. Room good. Spacious for one room but only 1 pillow each on bed. Asked immediately for 2 more. Got them after a couple of reminders.Bathroom small but enough. Good shower head. TV only small, could be a bit bigger. Staff very helpful. Went for tennis and there was a nig screen at reception and lounge area. Pool looks much smaller than photo. Gym small but has all equipment. Not a lot of food options close. A few cafes. Close toTram so St Kilda close by and 30 mins into city. Room close to busy Queens road. Noisy when in room. Too far out from city for me but if u are happy to tram it its fine. Restaurant expensive. Lots of people getting Uber eats delivered. Staff lovely, engaging, helpful.

Fantastic check-in. Arrived 915 am and got into our room which was very unexpected but fantastic. Room good. Spacious for one room but only 1 pillow each on bed. Asked immediately for 2 more. Got them after a couple of reminders.Bathroom small but enough. Good shower head. TV only small, could be a bit bigger. Staff very helpful. Went for tennis and there was a nig screen at reception and lounge area. Pool looks much smaller than photo. Gym small but has all equipment. Not a lot of food options close. A few cafes. Close toTram so St Kilda close by and 30 mins into city. Room close to busy Queens road. Noisy when in room. Too far out from city for me but if u are happy to tram it its fine. Restaurant expensive. Lots of people getting Uber eats delivered. Staff lovely, engaging, helpful.

8

Cam

25 aug. 2024

·

Stannade 2 nätter

We stayed here to be close to MSAC, therefore the hotel was convenient. Facilities were good, nothing brand new or fancy, but everything was in working condition.

We stayed here to be close to MSAC, therefore the hotel was convenient. Facilities were good, nothing brand new or fancy, but everything was in working condition.

8

David

7 sep. 2025

·

Stannade 1 natt

Close to Albert park

Close to Albert park

6

George

4 juli 2025

·

Stannade 1 natt

Basic hotel, in a good location close to the lake and not far from the CBD. It was fine for one night.

Basic hotel, in a good location close to the lake and not far from the CBD. It was fine for one night.

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Måltider

Frukosten får ofta beröm, men vissa rapporterar kalla rätter och opålitliga kaffemaskiner; middag och rumsorder kan vara begränsade eller avslutas tidigt, och priserna anses ibland vara höga. Barservicen är varierande, även om vissa uppskattade drinkarna.

Relaterade gästrecensioner

8

Hilary

7 juli 2024

·

Stannade 4 nätter

Staff were excellent and overall it was the best stay in Melb ever . If there had to be a small negative , the bar closed too early (they could’ve made a lot more out of us !) and a pet dislike of showers over baths. Thanks for a great stay !

Staff were excellent and overall it was the best stay in Melb ever . If there had to be a small negative , the bar closed too early (they could’ve made a lot more out of us !) and a pet dislike of showers over baths. Thanks for a great stay !

8

Richard

4 mars 2024

·

Stannade 7 nätter

The staff here are next level helpful! Could not of asked for better service for all our needs. There wasn’t a question to big or to small that they couldn’t help us with. The buffet breakfast meets all the family needs to start the day right. The pool and gym facilities help to work of said wonderful buffet breakfast. The dinner menu is the only thing that could use expanding.

The staff here are next level helpful! Could not of asked for better service for all our needs. There wasn’t a question to big or to small that they couldn’t help us with. The buffet breakfast meets all the family needs to start the day right. The pool and gym facilities help to work of said wonderful buffet breakfast. The dinner menu is the only thing that could use expanding.

4

Jeffrey

5 dec. 2024

·

Stannade 3 nätter

Housekeeping was sloppy. All coffee in the room was decaf even when I asked for regular. The room wasn’t cleaned unless I asked and then it was poorly done. The restaurant service was sloppy and the food cold. Bartender in the day didn’t know what drinks were nor was she able to differentiate between scotch or bourbon or Irish whiskey.

Housekeeping was sloppy. All coffee in the room was decaf even when I asked for regular. The room wasn’t cleaned unless I asked and then it was poorly done. The restaurant service was sloppy and the food cold. Bartender in the day didn’t know what drinks were nor was she able to differentiate between scotch or bourbon or Irish whiskey.

6

William

6 maj 2025

·

Stannade 3 nätter

This property is showing its age. Just a little care and attention, particularly in public spaces and corridors would present the property much more favourably. During our recent stay packaging was left dumped on the floor at the end of the corridor for three days, room service items were not promptly removed and left the property looking shabby. The room was excellent and housekeeping did a very good job of servicing our room. However, the aging plumbing left us (and probably those in neighboring rooms) deafened every time we had a shower! We also found it unhelpful that shift changeover occurred right when a significant number of prebooked guests were arriving to check in. The queue was very long and some waited up to three hours to get access to rooms. The staff blamed attendees at an onsite conference not clearing their rooms by check out time.....This is a management problem not a problem for guests arriving after extended travel.....Management, lift your game. And finally, I've used this hotel now once a year over the past 6 or 7 years and the coffee machines have never managed to work properly in the breakfast restaurant. Don't you think it's time to throw them out? They are to complicated and unreliable..... Guests pay for decent coffee when they pay for their breakfast.

This property is showing its age. Just a little care and attention, particularly in public spaces and corridors would present the property much more favourably. During our recent stay packaging was left dumped on the floor at the end of the corridor for three days, room service items were not promptly removed and left the property looking shabby. The room was excellent and housekeeping did a very good job of servicing our room. However, the aging plumbing left us (and probably those in neighboring rooms) deafened every time we had a shower! We also found it unhelpful that shift changeover occurred right when a significant number of prebooked guests were arriving to check in. The queue was very long and some waited up to three hours to get access to rooms. The staff blamed attendees at an onsite conference not clearing their rooms by check out time.....This is a management problem not a problem for guests arriving after extended travel.....Management, lift your game. And finally, I've used this hotel now once a year over the past 6 or 7 years and the coffee machines have never managed to work properly in the breakfast restaurant. Don't you think it's time to throw them out? They are to complicated and unreliable..... Guests pay for decent coffee when they pay for their breakfast.

2

Geoffrey

29 dec. 2024

·

Stannade 2 nätter

Dreadful stay.Asked to check in online we did. Still took over half hr as computers were offline staff didn’t know what to do. We had xmas dinner which was the worst meal we have ever had. Room was old shower was over a bath we are both in our late seventies could not get in or out to shower. Rang housekeeping to get slip mat for bath No answer after three attempts.So no shower for two days. left early to go home for a shower. Would not stay again. Staff not well trained and really didn’t care

Dreadful stay.Asked to check in online we did. Still took over half hr as computers were offline staff didn’t know what to do. We had xmas dinner which was the worst meal we have ever had. Room was old shower was over a bath we are both in our late seventies could not get in or out to shower. Rang housekeeping to get slip mat for bath No answer after three attempts.So no shower for two days. left early to go home for a shower. Would not stay again. Staff not well trained and really didn’t care

4

Krischelle

10 nov. 2025

·

Stannade 2 nätter

The room was bare and didn't match the photo's presented when booking - had to ask for pillows, towels and glassware. There were no staff available to pick up the phone and when we finally got the towels, they were hand towels. The hot breakfast was cold. For the priced paid, it was extremely underwhelming.

The room was bare and didn't match the photo's presented when booking - had to ask for pillows, towels and glassware. There were no staff available to pick up the phone and when we finally got the towels, they were hand towels. The hot breakfast was cold. For the priced paid, it was extremely underwhelming.

8

Claudia

12 nov. 2025

·

Stannade 3 nätter

The breakfast. That was a stunner and sets you up for a good day

The breakfast. That was a stunner and sets you up for a good day

8

Debbie

8 juli 2023

·

Stannade 1 natt

The property was presented very well. Staff were friendly and helpful. Buffet breakfast was good.

The property was presented very well. Staff were friendly and helpful. Buffet breakfast was good.

10

Rebecca

9 aug. 2025

·

Stannade 1 natt

Great bed. Friendly staff. Great breakfast

Great bed. Friendly staff. Great breakfast

8

Amy

18 juli 2025

·

Stannade 1 natt

Good value for a quick overnighter. The pool was a great temperature and we enjoyed the spa and sauna too. Breakfast was good and staff were responsive when we needed something. The menu online (accessed from the QR code in the room) for the bar was different to the menu provided. I enjoyed the cocktail from Mortimers too.

Good value for a quick overnighter. The pool was a great temperature and we enjoyed the spa and sauna too. Breakfast was good and staff were responsive when we needed something. The menu online (accessed from the QR code in the room) for the bar was different to the menu provided. I enjoyed the cocktail from Mortimers too.

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8

Billy

20 dec. 2023

·

Stannade 3 nätter

Snabb incheckning, bra rum men dock lite dyr parkering och resturang/bar

Snabb incheckning, bra rum men dock lite dyr parkering och resturang/bar

10

Matthew

för 3 veckor sedan

·

Stannade 3 nätter

They have a great breakfast great dinner tge team there are great

They have a great breakfast great dinner tge team there are great

10

Joseph

8 aug. 2026

·

Stannade 3 nätter

Good facilities (pool, gym, spa sauna)

Good facilities (pool, gym, spa sauna)

4

Gordon

24 juli 2026

·

Stannade 6 nätter

The restaurant was not opened at night during a conference that had hundreds of attendees. The bar options were fried foods and burgers, not exactly a nice evening main meal !! There are no restaurants within easy walking distance, in fact kilometres before you’ll reach one in the city or closet suburb.

The restaurant was not opened at night during a conference that had hundreds of attendees. The bar options were fried foods and burgers, not exactly a nice evening main meal !! There are no restaurants within easy walking distance, in fact kilometres before you’ll reach one in the city or closet suburb.

10

Sarah

22 juli 2026

·

Stannade 3 nätter

Lovely spacious room which was well-maintained and airy. Perfect for a conference stay.

Lovely spacious room which was well-maintained and airy. Perfect for a conference stay.

Boendets policy

Instruktioner för incheckning

Allt du behöver veta för en smidig incheckning.

Incheckning

Checka ut

Incheckning från 14:00

Innan 11:00

Deposition

AUD 250 per accommodation on arrival.

Bra att veta

Ytterligare regler och information om denna fastighet.

Tillval

Ytterligare betalda tjänster du kan efterfråga.

Undrar du något?

Omedelbara AI-svar är baserade på hotellinformation

Priser för kommande datum

september 2026

sö	må	ti	on	to	fr	lö
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24 $142	25 $131	26 $403
27 $83	28 $76	29 $76	30 $86

oktober 2026

Billigare

Dyrare

Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.

Priser i USD för 2 gäster uppdateras dagligen.

Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.

Incheckning måste göras av någon som är minst 18 år.

Du måste betala följande helt återbetalningsbara depositionen.

Cash deposit: AUD 250 per stay

Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
Statligt utfärdad fotolegitimation och kreditkort kan krävas vid incheckning för oförutsedda utgifter.
Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
Boendet accepterar kreditkort och kontanter.
Kontantfria transaktioner erbjuds
På detta boende finns bland annat följande säkerhetsdetaljer: brandsläckare, rökdetektor, säkerhetssystem och förbandslåda.
Boendet bekräftar att man följer de riktlinjer för rengöring och desinficering som utfärdats av ALLSAFE (Accor Hotels).

Poolen är tillgänglig mellan 06.00 och 22.00.
Anslutande rum kan erbjudas i mån av tillgång. Gäster kan be om anslutande rum genom att kontakta boendet direkt med kontaktuppgifterna i bokningsbekräftelsen.
Gratis wi-fi på rummet begränsas till 24 timmar per dag (max enheter: 3). Wi-fi i allmänna utrymmen är också gratis upp till 24 timmar per dag (max enheter: 3).
Höjdbegränsning gäller för parkering.
Kontantfria betalningsmetoder är tillgängliga för alla transaktioner.
Kontaktfri incheckning och kontaktfri utcheckning är tillgängliga.
Boendet välkomnar alla gäster, oavsett sexuell läggning och könsidentitet (HBTQ+-vänligt).

Avgift för frukost enligt egen beställning: AUD 27 per person (ungefärligt pris)
Avgift för parkering under tak: AUD 35 per dag
Avgift för parkeringsservice: AUD 65 per dag (möjlighet att köra iväg och komma tillbaka)
Tidig incheckning är tillgänglig mot en avgift (i mån av tillgänglighet)
Sen utcheckning är möjlig mot en avgift (endast i mån av tillgång)
Avgift för extrasäng: AUD 70.0 per natt
För kreditkortsbetalningar tillkommer en avgift på 1.4 procent

Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.