Park Hotel
"Camas muy limpias."
"Desayuno delicioso."
"Las habitaciones estaban limpias y eran cómodas."
"El personal era atento y profesional."
Servicios
Aparcamiento
Habitaciones para no fumadores
Habitación familiar
Servicio de limpieza
Salones para banquetes
Aparcamiento gratuito
Descripción de la propiedad
Aprovecha los prácticos servicios que se te ofrecen, como conexión a Internet wifi gratis, una televisión en la zona común o un salón de eventos.
Servicios
Aprovecha los prácticos servicios que se te ofrecen, como conexión a Internet wifi gratis, una televisión en la zona común o un salón de eventos.
Servicios empresariales
Hay un aparcamiento sin asistencia gratuito disponible.
Comida
Se ofrece un desayuno continental todos los días de 06:30 a 09:30 con un coste adicional.
Habitaciones
Reserva una de las 60 habitaciones con cocina y disfruta de una estancia inolvidable. Con la televisión LCD y la conexión wifi gratis, tendrás para elegir a la hora de entretenerte. Entre las comodidades, se incluyen escritorio, cafetera y tetera y teléfono.
Ubicación
Si decides alojarte en Park Hotel, te encontrarás en una fantástica zona de Ilford (Cranbrook) y estarás a menos de 15 minutos en coche de Centro de Exposiciones ExCeL y Río Támesis. Además, este hotel se encuentra a 15,3 km de The Arena y a 16,5 km de Torre de Londres.
Qué hay cerca
Río Támesis(4.8 millas)
Centro comercial Westfield Stratford City(5 millas)
Estadio Olímpico de Londres(5.2 millas)
Parque olímpico Queen Elizabeth(5.9 millas)
Victoria Park(6.2 millas)
Centro de Exposiciones ExCeL(6.3 millas)
ABBA Arena(7.5 millas)
Epping Forest(7.8 millas)
Mercado Old Spitalfields(7.8 millas)
Tottenham Hotspur Stadium(8.1 millas)
Edificio The Gherkin(8.2 millas)
Restaurante y bar Sky Garden(8.4 millas)
Barbican Centre(8.4 millas)
Brick Lane(9 millas)
The Arena(9.3 millas)
Londres (LCY-London City)(6.7 millas)
Aeropuerto de Heathrow (LHR)(56.7 millas)
Londres (STN-Stansted)(27.8 millas)
Londres (SEN-Southend)(35 millas)
Londres (LTN-Luton)(46.7 millas)
Seleccionar fechas para continuar
From
71 US$
/ noche
Reseñas de los huéspedes
7
Agradable
Basado en 1000 comentarios verificados
¿Quién se queda aquí?
Trabajo
17%
Pareja
21%
Familia
43%
Grupo
12%
Solo/a
5%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Según las reseñas recientes, el Hotel Park se describe como una estancia económica y básica con buenas conexiones de transporte y aparcamiento gratuito, pero con estándares muy irregulares en cuanto a limpieza, comodidad de las habitaciones y servicio, incluyendo ruido, problemas de mantenimiento y frustraciones con las reservas o los depósitos.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
Según las reseñas recientes, el Hotel Park se describe como una estancia económica y básica con buenas conexiones de transporte y aparcamiento gratuito, pero con estándares muy irregulares en cuanto a limpieza, comodidad de las habitaciones y servicio, incluyendo ruido, problemas de mantenimiento y frustraciones con las reservas o los depósitos.
Algunos huéspedes encontraron habitaciones limpias y básicas, un personal amable y una buena relación calidad-precio. Otros informan sobre zonas sucias u olorosas, habitaciones pequeñas o desgastadas con paredes finas y almohadas mediocres, y traslados ocasionales a un hotel asociado. El desayuno a veces se anunciaba pero no estaba disponible, y la restauración en el hotel parece limitada. Espere una estancia económica y sin lujos con una calidad variable.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
El aparcamiento gratuito en el hotel se menciona repetidamente y suele ser fácil, aunque las plazas pueden llenarse. Las comodidades de las habitaciones pueden ser limitadas, y varios usuarios señalan la falta de artículos como una plancha, un hervidor de agua, un televisor o tazas.
Reseñas de huéspedes relacionadas
6
Shahzad
2 nov 2025
·
Se alojó 2 noches
Parking was easy , a lot of shops, nearby and easily accessible public transport. we booked a family and a triple room. Triple room was terrible with only beds in a small box room, had to keep luggage on floor. They changed room next day after complaint. Mattresses were very poor quality and could be improved. Over all our stay was ok as we chose it due to shops and nearby tube station.
Parking was easy , a lot of shops, nearby and easily accessible public transport. we booked a family and a triple room. Triple room was terrible with only beds in a small box room, had to keep luggage on floor. They changed room next day after complaint. Mattresses were very poor quality and could be improved. Over all our stay was ok as we chose it due to shops and nearby tube station.
2
Mehmood
9 dic 2024
·
Se alojó 1 noche
the fridge inside the room was not functioning properly. I got electric shock when I touched it.
the fridge inside the room was not functioning properly. I got electric shock when I touched it.
2
Khayrul
25 jun 2023
·
Se alojó 1 noche
As soon as I was checking in greeted with reception having an argument with customers.on my booking had breakfast included but get told I cannot have any as they have decided to close. I showed evidence and the manager decided to delete my email. Very rude and unhelpful. Would not recommend to anyone. Broken lights in the room and no fans. Or tea or coffee in room but there was a kettle. Customer service does not exist. You will be lucky to get a smile. Minus 5 stars and that’s generous. I contacted Expedia who said would get back to me via chat but have not had a word from you. Shocking and bad.
As soon as I was checking in greeted with reception having an argument with customers.on my booking had breakfast included but get told I cannot have any as they have decided to close. I showed evidence and the manager decided to delete my email. Very rude and unhelpful. Would not recommend to anyone. Broken lights in the room and no fans. Or tea or coffee in room but there was a kettle. Customer service does not exist. You will be lucky to get a smile. Minus 5 stars and that’s generous. I contacted Expedia who said would get back to me via chat but have not had a word from you. Shocking and bad.
2
Dawn
25 jun 2023
·
Se alojó 1 noche
Carpet dirty. No toilet paper. Receptionist very nice Did not like having to put down another deposit, even though paid for room already. Kettle with no cups No soap to wash hands
Carpet dirty. No toilet paper. Receptionist very nice Did not like having to put down another deposit, even though paid for room already. Kettle with no cups No soap to wash hands
4
Pathmaranee
5 nov 2024
·
Se alojó 2 noches
Nothing has provided. No kettle and no tv no cups
Nothing has provided. No kettle and no tv no cups
6
Antonio
5 nov 2025
·
Se alojó 1 noche
Budget place. Don't expect anything. Free parking. Clean enough.
Budget place. Don't expect anything. Free parking. Clean enough.
10
Bushra
13 abr 2025
·
Se alojó 1 noche
Great place to stay. I have been before. Clean, friendly staff and has all the amenities. Free parking onsite as well
Great place to stay. I have been before. Clean, friendly staff and has all the amenities. Free parking onsite as well
10
Mark
4 feb 2025
·
Se alojó 3 noches
Very cheap London hotel, easy walk to town and station, free parking outside hotel. Clean small basic room, but worth what you pay.
Very cheap London hotel, easy walk to town and station, free parking outside hotel. Clean small basic room, but worth what you pay.
2
Brian
9 oct 2025
·
Se alojó 1 noche
No iron in room. Arrived at midnight and found a man at reception sleeping and snoring heavily
No iron in room. Arrived at midnight and found a man at reception sleeping and snoring heavily
8
Kris
13 oct 2025
·
Se alojó 5 noches
Easy parking
Easy parking
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Las opiniones sobre la limpieza son variadas: varios huéspedes informan sobre habitaciones y baños sucios u olorosos, alfombras manchadas y plagas, mientras que otros encontraron zonas razonablemente limpias con toallas frescas. La consistencia de la limpieza es variable.
Reseñas de huéspedes relacionadas
10
Karen
29 jun 2025
·
Se alojó 1 noche
Hotel was lovely and good value for money . Staff were all very helpful and friendly. Rooms were clean and basic but that was all we needed and all the essentials were in the room . Thank you for a pleasant stay .
Hotel was lovely and good value for money . Staff were all very helpful and friendly. Rooms were clean and basic but that was all we needed and all the essentials were in the room . Thank you for a pleasant stay .
10
Rokayya
23 feb 2025
·
Se alojó 1 noche
Very clean
Very clean
2
Siyar
30 dic 2024
·
Se alojó 1 noche
I need a refund for this stay immediately. Service was terrible staff were dismissive and it was disgustingly dirty didn’t even stay in the room. Left after booking it
I need a refund for this stay immediately. Service was terrible staff were dismissive and it was disgustingly dirty didn’t even stay in the room. Left after booking it
2
Mirza
17 dic 2024
·
Se alojó 3 noches
Dirty and smelly
Dirty and smelly
2
Luke
22 dic 2024
·
Se alojó 1 noche
Rat and roach infested found needles in drawers and under the bed staff were rude and not helpful couldn’t pay me to stay here
Rat and roach infested found needles in drawers and under the bed staff were rude and not helpful couldn’t pay me to stay here
2
Prabh
17 ago 2025
·
Se alojó 1 noche
It was a nightmare to spend the night, the room was extremely smelly, stuffy and people were smoking like hell. So much of noise. The room was just miserable with unbearable smell. No chair nothing. Just bed. No toiletries, not even toilet paper. No water to drink. It was the worst experience of my life that I stayed in this hotel. We couldn't sleep whole night and we just rushed as early as possible in the morning. Worst experience ever, don't stay in such weird hotel.
It was a nightmare to spend the night, the room was extremely smelly, stuffy and people were smoking like hell. So much of noise. The room was just miserable with unbearable smell. No chair nothing. Just bed. No toiletries, not even toilet paper. No water to drink. It was the worst experience of my life that I stayed in this hotel. We couldn't sleep whole night and we just rushed as early as possible in the morning. Worst experience ever, don't stay in such weird hotel.
2
Dawn
25 jun 2023
·
Se alojó 1 noche
Carpet dirty. No toilet paper. Receptionist very nice Did not like having to put down another deposit, even though paid for room already. Kettle with no cups No soap to wash hands
Carpet dirty. No toilet paper. Receptionist very nice Did not like having to put down another deposit, even though paid for room already. Kettle with no cups No soap to wash hands
4
Muhammad
14 mar 2025
·
Se alojó 2 noches
The property was not clean. There was Gas smell on my landing. The floors of the room were so uneven that I hurt my ankle badly. The staff is quite rude.
The property was not clean. There was Gas smell on my landing. The floors of the room were so uneven that I hurt my ankle badly. The staff is quite rude.
4
Analyn
20 oct 2025
·
Se alojó 1 noche
Bathroom smells lile ciharette.
Bathroom smells lile ciharette.
2
Des
27 jun 2023
·
Se alojó 2 noches
Toilet seat broken, carpet stained, no customer service from reception( having dinner, requested for a fan several times and never came to tell me there wasn’t any until I was checking out)
Toilet seat broken, carpet stained, no customer service from reception( having dinner, requested for a fan several times and never came to tell me there wasn’t any until I was checking out)
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son muy básicas y varían mucho en comodidad y tamaño, y varios usuarios señalan distribuciones pequeñas, paredes finas y ruido, muebles desgastados y almohadas o colchones deficientes; algunos informaron sobre habitaciones mejor equipadas o más grandes.
Reseñas de huéspedes relacionadas
2
Devene
11 abr 2025
·
Se alojó 4 noches
The worst hotel have been in my entire life. I was so disappointed the first night. Was a disaster couldn’t have a shower in the shower area it stunk. The drainage from the shower area really was. Smelling. They moved us to a next room where an encountered Flies. . I had to go outside and get fly killer at 11 at night. The third night. We could not sleep 2.25 in the morning Somebody visited the room next-door and they talked till 430 in the morning. For sure, this is the worst hotel I have ever been to in my life . The pillars were so hard that they could not be slept on. There was no headboard absolutely dreadful.
The worst hotel have been in my entire life. I was so disappointed the first night. Was a disaster couldn’t have a shower in the shower area it stunk. The drainage from the shower area really was. Smelling. They moved us to a next room where an encountered Flies. . I had to go outside and get fly killer at 11 at night. The third night. We could not sleep 2.25 in the morning Somebody visited the room next-door and they talked till 430 in the morning. For sure, this is the worst hotel I have ever been to in my life . The pillars were so hard that they could not be slept on. There was no headboard absolutely dreadful.
6
Shahzad
2 nov 2025
·
Se alojó 2 noches
Parking was easy , a lot of shops, nearby and easily accessible public transport. we booked a family and a triple room. Triple room was terrible with only beds in a small box room, had to keep luggage on floor. They changed room next day after complaint. Mattresses were very poor quality and could be improved. Over all our stay was ok as we chose it due to shops and nearby tube station.
Parking was easy , a lot of shops, nearby and easily accessible public transport. we booked a family and a triple room. Triple room was terrible with only beds in a small box room, had to keep luggage on floor. They changed room next day after complaint. Mattresses were very poor quality and could be improved. Over all our stay was ok as we chose it due to shops and nearby tube station.
2
Garrick
1 nov 2025
·
Se alojó 1 noche
Parking was a farce, but staff did open the back gate to let us park on site as all other spaces were taken up. Room was in a poor state, ripped chairs, rat poison boxes, paper thin pillows. Pictures on the website were not representative of the hotel today, it has deteriorated significantly. Work was also going on in the hotel, with lots of shouting, banging and drilling going on. We got out our room and dust sheets had been put down and all the walks were wet with paint. We weren’t told of any work taking place in advance. The first receptionist we met was nice and helped with getting the security guard to open the back gate to park, and when we asked for more pillows said he’d get the sister hotel to send some over, unfortunately the receptionists on after him around midnight were much less helpful, when I told them that I was there to collect the pillows that should have arrived and they told me that there would definitely mot be pillows arriving from the sister hotel at such a time and instead offered extra towels.
Parking was a farce, but staff did open the back gate to let us park on site as all other spaces were taken up. Room was in a poor state, ripped chairs, rat poison boxes, paper thin pillows. Pictures on the website were not representative of the hotel today, it has deteriorated significantly. Work was also going on in the hotel, with lots of shouting, banging and drilling going on. We got out our room and dust sheets had been put down and all the walks were wet with paint. We weren’t told of any work taking place in advance. The first receptionist we met was nice and helped with getting the security guard to open the back gate to park, and when we asked for more pillows said he’d get the sister hotel to send some over, unfortunately the receptionists on after him around midnight were much less helpful, when I told them that I was there to collect the pillows that should have arrived and they told me that there would definitely mot be pillows arriving from the sister hotel at such a time and instead offered extra towels.
10
Aminur
28 oct 2025
·
Se alojó 3 noches
You need to change your pillows mate
You need to change your pillows mate
2
Prabh
17 ago 2025
·
Se alojó 1 noche
It was a nightmare to spend the night, the room was extremely smelly, stuffy and people were smoking like hell. So much of noise. The room was just miserable with unbearable smell. No chair nothing. Just bed. No toiletries, not even toilet paper. No water to drink. It was the worst experience of my life that I stayed in this hotel. We couldn't sleep whole night and we just rushed as early as possible in the morning. Worst experience ever, don't stay in such weird hotel.
It was a nightmare to spend the night, the room was extremely smelly, stuffy and people were smoking like hell. So much of noise. The room was just miserable with unbearable smell. No chair nothing. Just bed. No toiletries, not even toilet paper. No water to drink. It was the worst experience of my life that I stayed in this hotel. We couldn't sleep whole night and we just rushed as early as possible in the morning. Worst experience ever, don't stay in such weird hotel.
10
Bushra
13 abr 2025
·
Se alojó 1 noche
Great place to stay. I have been before. Clean, friendly staff and has all the amenities. Free parking onsite as well
Great place to stay. I have been before. Clean, friendly staff and has all the amenities. Free parking onsite as well
10
Andrew
12 dic 2024
·
Se alojó 1 noche
I received a fresh, light, and well presented large double room with a nice TV, fridge, and an equally clean and fresh ensuite bathroom
I received a fresh, light, and well presented large double room with a nice TV, fridge, and an equally clean and fresh ensuite bathroom
2
Andrew
23 abr 2024
·
Se alojó 1 noche
Worst experience ever staying at a hotel. Bed was terrible needs a new mattress. People living in the hotel with kids running wild far to much noise . Avoid at all cost better to spend a bit more for somewhere else. Also they make you pay a £100 fee in case of any damages but hold on to the money for a week,
Worst experience ever staying at a hotel. Bed was terrible needs a new mattress. People living in the hotel with kids running wild far to much noise . Avoid at all cost better to spend a bit more for somewhere else. Also they make you pay a £100 fee in case of any damages but hold on to the money for a week,
4
Kevin
14 dic 2024
·
Se alojó 1 noche
Staff unfriendly. Basic room no bedside cabinet, terrible thin pillows.
Staff unfriendly. Basic room no bedside cabinet, terrible thin pillows.
6
Martin
12 abr 2025
·
Se alojó 1 noche
Good for the price but the walls must be thin so you can hear the conversations of people in the next room very easily.
Good for the price but the walls must be thin so you can hear the conversations of people in the next room very easily.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio es inconsistente: algunos miembros del personal son amables y serviciales, pero muchas opiniones describen rudeza, falta de respuesta, registros de entrada caóticos o tardíos, traslados a un hotel asociado y un depósito considerable con retrasos o problemas para devolverlo.
Reseñas de huéspedes relacionadas
2
Eugen
20 nov 2025
·
Se alojó 1 noche
I didn’t even stay there,and didn’t get a refund. I had to go to another hotel. Staff was rude at receprion. Im gonna need my money back.
I didn’t even stay there,and didn’t get a refund. I had to go to another hotel. Staff was rude at receprion. Im gonna need my money back.
2
James
21 nov 2024
·
Se alojó 1 noche
Hotel room was not ready at 8 30 pm said it needed cleaning. Made me pay £100 deposit which is not returned to my bank till 7 working days .lucky that then sent us to a different sister hotel witch was better.hope the £100 get returned in 7 working days . please avoid this hotel.
Hotel room was not ready at 8 30 pm said it needed cleaning. Made me pay £100 deposit which is not returned to my bank till 7 working days .lucky that then sent us to a different sister hotel witch was better.hope the £100 get returned in 7 working days . please avoid this hotel.
4
Kevin
9 abr 2025
·
Se alojó 1 noche
We were sent to another hotel as our room was not ready. Most inconvenient.
We were sent to another hotel as our room was not ready. Most inconvenient.
2
Garrick
1 nov 2025
·
Se alojó 1 noche
Parking was a farce, but staff did open the back gate to let us park on site as all other spaces were taken up. Room was in a poor state, ripped chairs, rat poison boxes, paper thin pillows. Pictures on the website were not representative of the hotel today, it has deteriorated significantly. Work was also going on in the hotel, with lots of shouting, banging and drilling going on. We got out our room and dust sheets had been put down and all the walks were wet with paint. We weren’t told of any work taking place in advance. The first receptionist we met was nice and helped with getting the security guard to open the back gate to park, and when we asked for more pillows said he’d get the sister hotel to send some over, unfortunately the receptionists on after him around midnight were much less helpful, when I told them that I was there to collect the pillows that should have arrived and they told me that there would definitely mot be pillows arriving from the sister hotel at such a time and instead offered extra towels.
Parking was a farce, but staff did open the back gate to let us park on site as all other spaces were taken up. Room was in a poor state, ripped chairs, rat poison boxes, paper thin pillows. Pictures on the website were not representative of the hotel today, it has deteriorated significantly. Work was also going on in the hotel, with lots of shouting, banging and drilling going on. We got out our room and dust sheets had been put down and all the walks were wet with paint. We weren’t told of any work taking place in advance. The first receptionist we met was nice and helped with getting the security guard to open the back gate to park, and when we asked for more pillows said he’d get the sister hotel to send some over, unfortunately the receptionists on after him around midnight were much less helpful, when I told them that I was there to collect the pillows that should have arrived and they told me that there would definitely mot be pillows arriving from the sister hotel at such a time and instead offered extra towels.
2
Khayrul
25 jun 2023
·
Se alojó 1 noche
As soon as I was checking in greeted with reception having an argument with customers.on my booking had breakfast included but get told I cannot have any as they have decided to close. I showed evidence and the manager decided to delete my email. Very rude and unhelpful. Would not recommend to anyone. Broken lights in the room and no fans. Or tea or coffee in room but there was a kettle. Customer service does not exist. You will be lucky to get a smile. Minus 5 stars and that’s generous. I contacted Expedia who said would get back to me via chat but have not had a word from you. Shocking and bad.
As soon as I was checking in greeted with reception having an argument with customers.on my booking had breakfast included but get told I cannot have any as they have decided to close. I showed evidence and the manager decided to delete my email. Very rude and unhelpful. Would not recommend to anyone. Broken lights in the room and no fans. Or tea or coffee in room but there was a kettle. Customer service does not exist. You will be lucky to get a smile. Minus 5 stars and that’s generous. I contacted Expedia who said would get back to me via chat but have not had a word from you. Shocking and bad.
4
Jacey Jay
25 abr 2025
·
Se alojó 5 noches
Unfortunately since I left on the still Not have received my deposit back called them a few times keep being told it should be pending this was nearly 2 and half weeks ago
Unfortunately since I left on the still Not have received my deposit back called them a few times keep being told it should be pending this was nearly 2 and half weeks ago
2
Andrew
23 abr 2024
·
Se alojó 1 noche
Worst experience ever staying at a hotel. Bed was terrible needs a new mattress. People living in the hotel with kids running wild far to much noise . Avoid at all cost better to spend a bit more for somewhere else. Also they make you pay a £100 fee in case of any damages but hold on to the money for a week,
Worst experience ever staying at a hotel. Bed was terrible needs a new mattress. People living in the hotel with kids running wild far to much noise . Avoid at all cost better to spend a bit more for somewhere else. Also they make you pay a £100 fee in case of any damages but hold on to the money for a week,
2
wajeeha
17 feb 2025
·
Se alojó 1 noche
On arrival we were told that we will be accommodated to the 'sister hotel' on a different location as they were fully booked. Check in was absolutely chaotic. Sister hotel was brittania, which is known to be the worst hotel in the UK. We had the WORST night ever! The springs in the mattress were poking out, the room was in a loft on the top floor. We had two kids with us who kept on crying because the beds were actually hurting their backs. We asked the hotel for pillows when we arrived at 4pm and were promised that we will get them in the room when we come back. When we came to sleep there were no pillows, the ones in the room were more like pillow covers with no filling at all! Broken chair kept inside the room which was a hazard for my toddler! It nearly fell on him, thankfully I caught it in time. My husband kept insisting at the reception that we need pillows and he point blank refused. in the end we piled up towels to keep under our heads! The worst night we have ever spent in a hotel! NEVER EVER BOOK WITH THEM!
On arrival we were told that we will be accommodated to the 'sister hotel' on a different location as they were fully booked. Check in was absolutely chaotic. Sister hotel was brittania, which is known to be the worst hotel in the UK. We had the WORST night ever! The springs in the mattress were poking out, the room was in a loft on the top floor. We had two kids with us who kept on crying because the beds were actually hurting their backs. We asked the hotel for pillows when we arrived at 4pm and were promised that we will get them in the room when we come back. When we came to sleep there were no pillows, the ones in the room were more like pillow covers with no filling at all! Broken chair kept inside the room which was a hazard for my toddler! It nearly fell on him, thankfully I caught it in time. My husband kept insisting at the reception that we need pillows and he point blank refused. in the end we piled up towels to keep under our heads! The worst night we have ever spent in a hotel! NEVER EVER BOOK WITH THEM!
2
Brian
9 oct 2025
·
Se alojó 1 noche
No iron in room. Arrived at midnight and found a man at reception sleeping and snoring heavily
No iron in room. Arrived at midnight and found a man at reception sleeping and snoring heavily
2
xu
8 dic 2024
·
Se alojó 2 noches
I have never encountered such terrible service. I booked the hotel online, and when my colleague went to check in, he realized he had forgotten to bring his ID and credit card. After registering with a photo of his ID, he was told that a physical card was required to pay the deposit—bank transfers, cash, or Apple Pay were not accepted. Without a physical card, he would not be allowed to stay. It was already 11 PM, and we couldn’t go back to retrieve the card or find another hotel. My colleague, who doesn’t speak English well, didn’t know what to do. He pleaded for an alternative solution, but the Indian female staff member coldly refused, simply stating that if he couldn’t provide a card, he had to leave, and then ignored his further inquiries. She even shouted at him, “You must have a physical card. If not, leave!” before walking away. Later, a male staff member came over and suggested asking a nearby friend to help pay, which finally resolved the issue. Travelers can often face unexpected situations, such as forgetting or losing their documents. This female staff member perfectly exemplified someone lacking patience, service awareness, and even basic human empathy. She is truly unfit for this job and has brought shame to her hotel!
I have never encountered such terrible service. I booked the hotel online, and when my colleague went to check in, he realized he had forgotten to bring his ID and credit card. After registering with a photo of his ID, he was told that a physical card was required to pay the deposit—bank transfers, cash, or Apple Pay were not accepted. Without a physical card, he would not be allowed to stay. It was already 11 PM, and we couldn’t go back to retrieve the card or find another hotel. My colleague, who doesn’t speak English well, didn’t know what to do. He pleaded for an alternative solution, but the Indian female staff member coldly refused, simply stating that if he couldn’t provide a card, he had to leave, and then ignored his further inquiries. She even shouted at him, “You must have a physical card. If not, leave!” before walking away. Later, a male staff member came over and suggested asking a nearby friend to help pay, which finally resolved the issue. Travelers can often face unexpected situations, such as forgetting or losing their documents. This female staff member perfectly exemplified someone lacking patience, service awareness, and even basic human empathy. She is truly unfit for this job and has brought shame to her hotel!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Conveniente para el transporte público y las compras, con opciones de metro o autobús cerca y fácil acceso a las zonas céntricas.
Reseñas de huéspedes relacionadas
10
Rishan
23 abr 2025
·
Se alojó 3 noches
Property is Very Convenient and safe Thank you
Property is Very Convenient and safe Thank you
6
Shahzad
2 nov 2025
·
Se alojó 2 noches
Parking was easy , a lot of shops, nearby and easily accessible public transport. we booked a family and a triple room. Triple room was terrible with only beds in a small box room, had to keep luggage on floor. They changed room next day after complaint. Mattresses were very poor quality and could be improved. Over all our stay was ok as we chose it due to shops and nearby tube station.
Parking was easy , a lot of shops, nearby and easily accessible public transport. we booked a family and a triple room. Triple room was terrible with only beds in a small box room, had to keep luggage on floor. They changed room next day after complaint. Mattresses were very poor quality and could be improved. Over all our stay was ok as we chose it due to shops and nearby tube station.
6
Alun
17 feb 2025
·
Se alojó 1 noche
Its what we needed for the night, it was cheap and close to where we needed to go to. However: the receptionist at the first point was very curt with us When we tried to check in, we were informed that we were not staying there but somewhere completely different. She handed us an address card and told me to 'go there'. The place we went was better and quieter, the receptionists there were very friendly and helpful.
Its what we needed for the night, it was cheap and close to where we needed to go to. However: the receptionist at the first point was very curt with us When we tried to check in, we were informed that we were not staying there but somewhere completely different. She handed us an address card and told me to 'go there'. The place we went was better and quieter, the receptionists there were very friendly and helpful.
10
Mark
4 feb 2025
·
Se alojó 3 noches
Very cheap London hotel, easy walk to town and station, free parking outside hotel. Clean small basic room, but worth what you pay.
Very cheap London hotel, easy walk to town and station, free parking outside hotel. Clean small basic room, but worth what you pay.
8
Carla
27 may 2025
·
Se alojó 4 noches
Appeared family friendly - saw a few families at the hotel. Had a twin room and smaller bed was a little hard (but some people may prefer that). Staff very friendly Lots of plug sockets to cater for all electrical needs. Not too far from shopping area and 2 different subway stations, with bus stops directly outside the hotel as well.
Appeared family friendly - saw a few families at the hotel. Had a twin room and smaller bed was a little hard (but some people may prefer that). Staff very friendly Lots of plug sockets to cater for all electrical needs. Not too far from shopping area and 2 different subway stations, with bus stops directly outside the hotel as well.
8
Louise
7 dic 2021
·
Se alojó 1 noche
When we arrived we were told we would be staying im the sister hotel,which was a few mins drive away. The staff in the sister hotel were very polite and checked us in quickly. Our room was standard and smelt clean but the carpet dressing table and walls were covered in marks and stains,which is not what you expect to see. It needs decorating and updating. Location was ideal for where we were going
When we arrived we were told we would be staying im the sister hotel,which was a few mins drive away. The staff in the sister hotel were very polite and checked us in quickly. Our room was standard and smelt clean but the carpet dressing table and walls were covered in marks and stains,which is not what you expect to see. It needs decorating and updating. Location was ideal for where we were going
8
Tyler
1 nov 2025
·
Se alojó 3 noches
Good priced and only a short tube ride into central. Staff was very helpful and friendlt. Each day would return from being out to find fresh towels and toilet rolls replenished without primptinf. Gr3at service
Good priced and only a short tube ride into central. Staff was very helpful and friendlt. Each day would return from being out to find fresh towels and toilet rolls replenished without primptinf. Gr3at service
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno anunciado no estaba disponible en varios casos, y las opciones de restauración en el hotel parecen limitadas. El suministro de bebidas calientes en las habitaciones era inconsistente, y se informó sobre la falta de hervidores o tazas.
Reseñas de huéspedes relacionadas
2
Hanene
28 jun 2023
·
Se alojó 1 noche
The reception is awful, the advertising is misleading, there is no restaurant or dinner service, the hotel is very dirty, the room is boxes small 45cm width windows and only the top window can be open, no curtain so woken up early no tea and coffe available in the room . Fir the price you can gind better hotel. NOT recommend and after 3 days still still vaiting for the refund of my deposite
The reception is awful, the advertising is misleading, there is no restaurant or dinner service, the hotel is very dirty, the room is boxes small 45cm width windows and only the top window can be open, no curtain so woken up early no tea and coffe available in the room . Fir the price you can gind better hotel. NOT recommend and after 3 days still still vaiting for the refund of my deposite
2
Khayrul
25 jun 2023
·
Se alojó 1 noche
As soon as I was checking in greeted with reception having an argument with customers.on my booking had breakfast included but get told I cannot have any as they have decided to close. I showed evidence and the manager decided to delete my email. Very rude and unhelpful. Would not recommend to anyone. Broken lights in the room and no fans. Or tea or coffee in room but there was a kettle. Customer service does not exist. You will be lucky to get a smile. Minus 5 stars and that’s generous. I contacted Expedia who said would get back to me via chat but have not had a word from you. Shocking and bad.
As soon as I was checking in greeted with reception having an argument with customers.on my booking had breakfast included but get told I cannot have any as they have decided to close. I showed evidence and the manager decided to delete my email. Very rude and unhelpful. Would not recommend to anyone. Broken lights in the room and no fans. Or tea or coffee in room but there was a kettle. Customer service does not exist. You will be lucky to get a smile. Minus 5 stars and that’s generous. I contacted Expedia who said would get back to me via chat but have not had a word from you. Shocking and bad.
2
Dawn
25 jun 2023
·
Se alojó 1 noche
Carpet dirty. No toilet paper. Receptionist very nice Did not like having to put down another deposit, even though paid for room already. Kettle with no cups No soap to wash hands
Carpet dirty. No toilet paper. Receptionist very nice Did not like having to put down another deposit, even though paid for room already. Kettle with no cups No soap to wash hands
4
Pathmaranee
5 nov 2024
·
Se alojó 2 noches
Nothing has provided. No kettle and no tv no cups
Nothing has provided. No kettle and no tv no cups
6
Ayesha
10 abr 2024
·
Se alojó 1 noche
Was told we would get breakfast in an email, but no breakfast was available! Misleading info!
Was told we would get breakfast in an email, but no breakfast was available! Misleading info!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
2
Connor
anteayer
·
Se alojó 1 noche
Literally the worst hotel I’ve stayed in my entire life.
Literally the worst hotel I’ve stayed in my entire life.
2
Julie
19 jun 2026
·
Se alojó 1 noche
Terrible not clean shower was filthy no attention to detail had to wash in the sink no way was I gettin in there. Reception area awful Pleasant staff shame about the whole place
Terrible not clean shower was filthy no attention to detail had to wash in the sink no way was I gettin in there. Reception area awful Pleasant staff shame about the whole place
4
Mohammed
30 may 2026
·
Se alojó 3 noches
Weather was amazing very hot no fan available ist night staff were lieing did request service 5 times before we got something done door was making to much noise the staff replied and said oh i cant change the door i would never use the hotel again
Weather was amazing very hot no fan available ist night staff were lieing did request service 5 times before we got something done door was making to much noise the staff replied and said oh i cant change the door i would never use the hotel again
6
Lynda
24 may 2026
·
Se alojó 12 noches
I have stayed at the Park Hotel for 6 weeks now and the last room they offered me was not up to standard. The mattress was practically on the floor and despite being told all rooms had fridges, this one didn't. The room they moved me to had a fridge, but no chair, no kettle, no bin and the private bathroom was out in the corridor, down some steps. Not ideal, but better than the first room. I was going to re-book for the next 4 weeks, but I'm not sure I can cope with arriving at 11pm and running all over this sprawling property, trying to find a usable room.
I have stayed at the Park Hotel for 6 weeks now and the last room they offered me was not up to standard. The mattress was practically on the floor and despite being told all rooms had fridges, this one didn't. The room they moved me to had a fridge, but no chair, no kettle, no bin and the private bathroom was out in the corridor, down some steps. Not ideal, but better than the first room. I was going to re-book for the next 4 weeks, but I'm not sure I can cope with arriving at 11pm and running all over this sprawling property, trying to find a usable room.
2
ken
10 may 2026
·
Se alojó 1 noche
衛生情況，有待改善，風筒也是要去前台找工作人員取才有的，離鐵路車站很遠
衛生情況，有待改善，風筒也是要去前台找工作人員取才有的，離鐵路車站很遠
327 Cranbrook Road, Valentines, Inglaterra, Reino Unido
Ubicación
Si decides alojarte en Park Hotel, te encontrarás en una fantástica zona de Ilford (Cranbrook) y estarás a menos de 15 minutos en coche de Centro de Exposiciones ExCeL y Río Támesis. Además, este hotel se encuentra a 15,3 km de The Arena y a 16,5 km de Torre de Londres.
Río Támesis(4.8 millas)
Centro comercial Westfield Stratford City(5 millas)
Estadio Olímpico de Londres(5.2 millas)
Parque olímpico Queen Elizabeth(5.9 millas)
Victoria Park(6.2 millas)
Centro de Exposiciones ExCeL(6.3 millas)
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 13:00 a 21:00
Antes de la(s) 10:30
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Ponte en contacto con el alojamiento a través de los datos que figuran en la confirmación de reserva al menos 24 horas antes de la llegada para organizar el registro de entrada. Si tienes previsto llegar después de las 20:00, ponte en contacto con el alojamiento con antelación a través de los datos que figuran en la confirmación de reserva. Los huéspedes deben ponerse en contacto con el alojamiento con antelación para recibir las instrucciones de entrada. El personal de recepción les estará esperando a su llegada al alojamiento. Si tienes dudas, ponte en contacto con el alojamiento a través los datos que aparecen en la confirmación de la reserva. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática. Recuerda que las cancelaciones, modificaciones o solicitudes de modificación de reservas deberán remitirse y confirmarse por correo electrónico. Durante el registro de entrada, el titular de la tarjeta de crédito utilizada al realizar la reserva deberá presentar la tarjeta y un documento de identidad válido con fotografía.
El check in debe realizarlo alguien que tenga al menos 18 años.
Se te pedirá que pagues el siguiente depósito totalmente reembolsable.
A damage deposit of GBP 100 will be collected before check-in.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- Este alojamiento se reserva el derecho a efectuar una autorización de la tarjeta de crédito del huésped previa a la llegada.
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- Se ofrece alojamiento gratuito a un máximo de un menor de hasta 2 años, siempre que ocupe la misma habitación que sus padres o tutores, utilizando las camas existentes.
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- Desayuno continental: 5.99 GBP por adulto y 5.99 GBP por menor (precio aproximado)
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Habitaciones para no fumadores
Habitación familiar
Servicio de limpieza
Salones para banquetes
Aparcamiento gratuito
Aparcamiento
Aparcamiento
Aparcamiento gratuito
Parking (Limited)
Parking Onsite
Internet
WiFi gratuito
Servicios
Servicio de limpieza
Salones para banquetes
24-Hour Front Desk
General
Habitaciones para no fumadores
Habitación familiar