La Quinta by Wyndham Niagara Falls

Breakfast was good Rooms could use an update

Upon arrival to our room, it was unclear if it had been cleaned. The sofa bed was open and disheveled with a dirty looking sheet/cover on the mattress; shower had a clump of long black hair on the wall; walls and ceiling were dirty; candy wrapper on floor by bed. I used a Clorox wipe to wipe some stains off the bathroom walls (coffee splatters maybe?) and the table surface. This was a pet friendly room, so we weren't expecting perfection, but the room appeared to need a general deep cleaning - stained couch cushions, dirty moldings, etc. The hotel as a whole could use a deep cleaning, especially carpets and elevator. They were obviously short staffed. Those we interacted with were friendly and clearly working hard to do their best. They tried to remedy issues and were quick to offer a complementary toothbrush when we mentioned we needed to get one. Parking was great - plenty and close. Fire alarms went off several times- guest burned food. It would be helpful to have a system to notify of false alrams. Breakfast - Hot scrambled eggs and sausage, Waffle makers, cereal, yogurt, oatmeal, bagels, toast. Happy with choices. The first morning (weekend) it was mobbed and not kept up with restocking and cleanliness. Our shoes were sticking to the floor in the breakfast area. The woman running the front desk was also trying to keep up with the breakfast needs. Monday morning was better, and they appeared to have more staff. I would not return to this hotel in the future.

1 . The property is clean. 2 . The staff greets you with a smile , very friendly and helpful. 3 . The ADA compliant bathroom is not really a handicap bathroom. They have a bathtub with grab bars. Not a walking shower. 4 . AT CHECK IN I WAS ASKED TO SIGN A ABSURD, RIDICULOUS, UNLAWFUL CLAUSE. ABSOLUTELY THE HOTEL OF ANY AND ALL RESPONSIBILITY FOR YOUR WELL, BEING IN THE EVENT OF ANY INJURY OR BODILY HARM TO YOU OR YOUR FAMILY REGARDLESS WHETHER IT'S YOUR FAULT OR NOT. I WOULD HAVE REFUSED IF NOT FOR THE HOUR. WE WERE ALL TIRED.

⭐⭐⭐⭐⭐ Great Family & Pet-Friendly Stay We stayed here for three nights and had a great experience. Our room was ready when we arrived, clean, and a nice size. The staff was very friendly and helpful. We enjoyed the free breakfast each morning, and the kids especially loved the waffles! 🧇 They also really enjoyed the pool. We brought our two dogs with us and paid a $25 pet fee, which I felt was very reasonable. Parking was easy, and there was plenty of space around the hotel to walk the dogs. Housekeeping was very attentive despite not entering our room because of the dogs, which we completely understood and expected. The hotel was generally very quiet, with only the occasional bark from another dog—which was actually impressive considering how many dogs seemed to be staying there! 🐶 One thing worth mentioning is that this is a 100% smoke-free hotel with very sensitive smoke detectors. Unfortunately, the alarms went off on two of our three nights because someone decided to smoke in their room. Fortunately, we did not have to evacuate, and the alarms were shut off quickly. I don’t hold this against the hotel at all, as it was caused by someone disregarding the no-smoking policy. I’m actually glad the detectors are so sensitive. Overall, I am very glad I chose this hotel for our Niagara Falls trip. It was conveniently located near the Falls, restaurants, and shopping. The rooms were comfortable, the bathrooms were clean, and the hotel was welcoming to our entire family.

The breakfast is just limited food