Is parking available at the property?

Valet parking is available at a fee of EUR 25 per night. Reservations are not mentioned as required.

What type of breakfast is offered and what are the serving hours?

A complimentary local cuisine breakfast is included. Specific serving hours are not provided.

Does the property allow pets?

Pets are allowed in specific rooms only, with a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 14:00 to 20:00, and check-out is at 10:30. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

A roundtrip airport shuttle is available for a surcharge of EUR 80 per room (one-way) and can be arranged by contacting the property with arrival details before travel.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms, although specific details on bathrooms and pool access features are not provided.

What is the property's location in relation to key landmarks?

The property is located in Syracuse (Ortigia), steps from Lungomare di Ortigia and Church of the Immaculate, and is approximately 10.9 mi (17.6 km) from Fontane Bianche Beach.

What are the policies for guests staying with children?

Children are allowed at the property, but all guests, including children, must be present at check-in and show a government-issued photo ID.

What are the policies for additional guests regarding extra beds and cribs?

Rollaway beds are available at a fee of EUR 20 per day, and advance request or confirmation is required. Specific information about cribs is not provided.

Hotel Gargallo

What guests think

Across reviews, Hotel Gargallo is praised for its central Ortigia location and welcoming staff, with many guests enjoying the included breakfast, while drawbacks include unreliable Wi‑Fi, seasonal or faulty air conditioning, stairs instead of an elevator, and mixed cleanliness.

Rooms often feature historic details, patios or terraces, and comfortable beds, though several guests noted dated furnishings, corridor noise, and compact or slippery showers. Access by car can be tricky on narrow one‑way streets in the ZTL, but the team frequently assists with valet arrangements and drop‑offs. Expect a characterful, central base with warm service and some practical trade‑offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Valet parking support is widely appreciated for navigating the ZTL and narrow streets; access to upper floors is by stairs, with no elevator. Some guests reported unreliable Wi‑Fi and seasonal or faulty air conditioning.

Related guest reviews

10

Robert

28 Apr 2025

·

Stayed 2 nights

Good location. Be ready for stairs.

10

Stanley

4 Jan 2025

·

Stayed 2 nights

Clea, quiet, good value. The staff was very helpful.with parking, which is difficult in this central part of the city.

6

Mark

5 Oct 2024

·

Stayed 2 nights

Air conditioning not working, no bar, no Room service, no restaurant as advertised Quite in helpful Morning breakfast staff lovely though

10

mauro k

8 May 2024

·

Stayed 3 nights

Excelente localizacao no centro de ortigia e atendimento, cafe da manha razoavel, o acesso aos andares superiores e feito por escadas , nao tem elevador, o estacionamento é no sistema vallet, vc tem que avisar o horario da sua chegada e saida.

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10

Justyna

15 Oct 2025

·

Stayed 1 night

Awesome location and very friendly staff. Definitely recommend using the valet service if you have a car

10

Miguel

11 Jun 2024

·

Stayed 1 night

Well managing the logistics of arrival when driving a car, good job in coordinating in advance the parking and valet service. The breakfast was very good and the location of the place superb

10

Ravi

10 Apr 2025

·

Stayed 1 night

Slightly stressful to drop of luggage - one way alley - but otherwise great stay. If you are in a shoulder season trip, the HVAC is centrally controlled, so you will have to adjust to Sicilian temperature preferences ( i.e. on the warmer side).

6

Ebbe

3 Aug 2024

·

Stayed 4 nights

Hotellet ligger fint til og i den forstand bra utgangspunkt, men etter vi klagde på ar AC ikke virket, bad om et annet rom så ble de fornærmede men ga os et annet rom der AC fungerte, på rommet vi hadde først var det 29 grader på rommet med AC på fullt.

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10

Celyne

13 Oct 2025

·

Stayed 2 nights

The staff accommodated our need for a quiet ground floor room (my husband sprained both ankles and had very limited mobility). Excellent breakfast and ideal location to explore the town by foot. We highly recommend this small hotel. If you are driving, know the hotel is on a narrow one way street, so you will need your GPS!

4

Vincent

1 Nov 2024

·

Stayed 3 nights

Internet rarely worked, tv never worked. Staff had poor attitude.

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Cleanliness

Many guests found the property and rooms clean or well kept, but several noted musty odours, mold in showers, and floors not being swept; one review mentioned a cockroach.

Related guest reviews

8

Kurt

28 Oct 2023

·

Stayed 2 nights

Great location in the middle of Ortigia Island, but a little hard to find at first because the streets are confusing. You can drive right up to the entrance and drop your bags, even though it doesn’t look like a real street, then park in the lot for 15 euros per 24 hours. The ticket machine is old and hard to figure out….exact amount in cash only! The hotel staff is very nice, friendly, and helpful. Our superior room was on the ground floor, clean, and fairly spacious. The bed was comfortable and it was quiet at night. Furniture is a little run down and probably should be replaced, or is just the end of the season? Bath towels are great. Breakfast was typical with lots of choices, with great espresso made to order. Hard boiled eggs should have been fresher. We recommend this hotel.

8

Ken

15 Oct 2023

·

Stayed 5 nights

The location was very good and the staff was helpful. Our ground-floor room had a nice little courtyard. Unfortunately, the shower was very slippery and had mold in the grout. I don't think the floors were swept while we were there; probably something that should be done when guests are out walking the town every day. We didn't get to see the rooms in the main part of the hotel, so can't comment on them.

10

Stanley

4 Jan 2025

·

Stayed 2 nights

Clea, quiet, good value. The staff was very helpful.with parking, which is difficult in this central part of the city.

6

Beatriz

28 Jul 2025

·

Stayed 1 night

La habitación estaba por debajo de lo esperado: habitación vieja, con humedades (olor incluido), baño aceptable. Como contrapunto, el personal muy agradable, especialmente la chica que nos atendió en recepción la mañana que llegamos. Desayuno muy correcto y ubicación bastante buena para explorar la ciudad.

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4

Mirella

24 May 2023

·

Stayed 3 nights

Sono rimasta alquanto delusa dell'hotel: un palazzo antico a mio avviso non significa odore di muffa da non poter dormire, scarsa pulizia e mancanza di attenzione dei particolari. Colazione deludente ,non si può servire la stessa torta alla panna per 3 giorni.Valentina e Denise sono gentili , disponibili, ma forse è la gestione ( non da parte loro ) che va rivista, bisogna investire qualcosa e migliorare. In un hotel non esiste che la reception chiude alle 19, allora chiamiamolo b&b e abbassiamo i prezzi.Non c'è un buon rapporto qualità-prezzo,l'unica cosa positiva è la posizione.Lo posso consigliare solo per questo ,per il resto assolutamente no

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6

Roberto

17 Aug 2022

·

Stayed 1 night

Struttura bellissima, ben tenuta e pulizia impeccabile. Le camere sono silenziose e spaziose e piene di comfort. Il personale è gentilissimo (in particolare Maria Teresa che ci ha accolti in maniera strepitosa). Unica pecca (non imputabile all'hotel ma comunque da segnalare) è il servizio di car valet che è comodissimo ma necessita di precisione al momento check out soprattutto se si ha fretta nel partire. Nel complesso la struttura è perfetta in tutto (pulizia,personale,colazione e soprattutto posizione). Grazie di tutto da Roberto e Ornella

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2

Brian

10 Oct 2025

·

Stayed 2 nights

There was no hot water in our room . Staff were told but there was no action, only told to turn water on and off , this did not work so no showers were taken. There was written request to not put toilet paper in the toilet !!!. There was a large cockroach in the room . Makes me question how clean the breakfast room was . This was supposed to be a superior room !. Staff were at first understanding but then took on very little responsibility. One of the staff lied to her superiors saying we as usual only complained when leaving . I think this hotel should be avoided and health authorities should be informed to at least inspect this hotel.

8

Kathleen

12 Sept 2024

·

Stayed 2 nights

Very nice and clean rooms. The area around the hotel was very walkable. Breakfast was very good.

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AI-generated summary based on recent guest reviews

Rooms

Rooms range from charming spaces with historic details, patios or terraces, and comfortable beds to more dated units; some guests reported corridor noise and compact or slippery showers.

Related guest reviews

8

Kurt

28 Oct 2023

·

Stayed 2 nights

Great location in the middle of Ortigia Island, but a little hard to find at first because the streets are confusing. You can drive right up to the entrance and drop your bags, even though it doesn’t look like a real street, then park in the lot for 15 euros per 24 hours. The ticket machine is old and hard to figure out….exact amount in cash only! The hotel staff is very nice, friendly, and helpful. Our superior room was on the ground floor, clean, and fairly spacious. The bed was comfortable and it was quiet at night. Furniture is a little run down and probably should be replaced, or is just the end of the season? Bath towels are great. Breakfast was typical with lots of choices, with great espresso made to order. Hard boiled eggs should have been fresher. We recommend this hotel.

8

Ken

15 Oct 2023

·

Stayed 5 nights

The location was very good and the staff was helpful. Our ground-floor room had a nice little courtyard. Unfortunately, the shower was very slippery and had mold in the grout. I don't think the floors were swept while we were there; probably something that should be done when guests are out walking the town every day. We didn't get to see the rooms in the main part of the hotel, so can't comment on them.

10

Jonathan

26 May 2023

·

Great little place close to downtown. Shower was a bit small but the small balcony was great and had great views. Friendly staff

10

Janette

5 Nov 2025

·

Stayed 3 nights

Lovely accommodation with a patio and in a great location. The breakfast was included in our stay and offered a variety of items to choose from, it was the best breakfast we had on our month long stay in Sicily. Highly recommend!

6

Roberto

17 Aug 2022

·

Stayed 1 night

Struttura bellissima, ben tenuta e pulizia impeccabile. Le camere sono silenziose e spaziose e piene di comfort. Il personale è gentilissimo (in particolare Maria Teresa che ci ha accolti in maniera strepitosa). Unica pecca (non imputabile all'hotel ma comunque da segnalare) è il servizio di car valet che è comodissimo ma necessita di precisione al momento check out soprattutto se si ha fretta nel partire. Nel complesso la struttura è perfetta in tutto (pulizia,personale,colazione e soprattutto posizione). Grazie di tutto da Roberto e Ornella

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10

Raelene

7 Nov 2025

·

Stayed 3 nights

Excellent staff. Beds could use some work.

10

Celyne

13 Oct 2025

·

Stayed 2 nights

The staff accommodated our need for a quiet ground floor room (my husband sprained both ankles and had very limited mobility). Excellent breakfast and ideal location to explore the town by foot. We highly recommend this small hotel. If you are driving, know the hotel is on a narrow one way street, so you will need your GPS!

10

Bernard

27 Oct 2024

·

Stayed 1 night

Nice stay in this beautiful hotel. Wonderful room with painted ceiling. Good breakfeast but we did not feel welcome to it (have to ask for forks, spoon, and seem to bother when asking). The hotel location is very good, not in the overcrowded parts of Ortigia, but at walking distance of everything. The team can send your car plate to the police to authorize access to ZTL to drop off luggages. Some people went back to their room late in the night and made lot of noise in the corridors.

6

Otavio

2 Oct 2024

·

Stayed 2 nights

Noise

6

Federico

19 May 2023

·

Stayed 2 nights

Comoda la zona, ma stanze molto rumorose (pareti e soffitti sottili). Bagni scomodi. Buona la colazione.

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Service

Staff are often described as friendly, attentive, and helpful, frequently assisting with parking and recommendations. A few guests reported unhelpful attitudes or feeling unwelcome at breakfast.

Related guest reviews

10

Marcia

27 Aug 2024

·

Stayed 2 nights

Staff was so helpful with helping us do valet parking and getting a taxi.

6

Mark

5 Oct 2024

·

Stayed 2 nights

Air conditioning not working, no bar, no Room service, no restaurant as advertised Quite in helpful Morning breakfast staff lovely though

10

Justyna

15 Oct 2025

·

Stayed 1 night

Awesome location and very friendly staff. Definitely recommend using the valet service if you have a car

10

Allison

29 Sept 2025

·

Stayed 1 night

Staff super friendly and helpful! Owner gave us fabulous dinner recommendations and booked it for us. Cute bar! Lovely patio. Great food!

6

Roberto

17 Aug 2022

·

Stayed 1 night

Struttura bellissima, ben tenuta e pulizia impeccabile. Le camere sono silenziose e spaziose e piene di comfort. Il personale è gentilissimo (in particolare Maria Teresa che ci ha accolti in maniera strepitosa). Unica pecca (non imputabile all'hotel ma comunque da segnalare) è il servizio di car valet che è comodissimo ma necessita di precisione al momento check out soprattutto se si ha fretta nel partire. Nel complesso la struttura è perfetta in tutto (pulizia,personale,colazione e soprattutto posizione). Grazie di tutto da Roberto e Ornella

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10

Raelene

7 Nov 2025

·

Stayed 3 nights

Excellent staff. Beds could use some work.

10

Michael

23 Jul 2024

·

Stayed 2 nights

Excellent staff and location! I would stay there again.

10

Celyne

13 Oct 2025

·

Stayed 2 nights

The staff accommodated our need for a quiet ground floor room (my husband sprained both ankles and had very limited mobility). Excellent breakfast and ideal location to explore the town by foot. We highly recommend this small hotel. If you are driving, know the hotel is on a narrow one way street, so you will need your GPS!

10

ALFRED

23 Nov 2025

·

Stayed 1 night

Nice staff, beautuful hotel

4

Vincent

1 Nov 2024

·

Stayed 3 nights

Internet rarely worked, tv never worked. Staff had poor attitude.

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AI-generated summary based on recent guest reviews

Location

Central in Ortigia and very walkable to sights, shops, and restaurants, with some noting it is quiet at night. Arriving by car can be confusing due to ZTL and narrow one‑way streets, though drop‑offs are possible.

Related guest reviews

10

Robert

28 Apr 2025

·

Stayed 2 nights

Good location. Be ready for stairs.

8

Kurt

28 Oct 2023

·

Stayed 2 nights

Great location in the middle of Ortigia Island, but a little hard to find at first because the streets are confusing. You can drive right up to the entrance and drop your bags, even though it doesn’t look like a real street, then park in the lot for 15 euros per 24 hours. The ticket machine is old and hard to figure out….exact amount in cash only! The hotel staff is very nice, friendly, and helpful. Our superior room was on the ground floor, clean, and fairly spacious. The bed was comfortable and it was quiet at night. Furniture is a little run down and probably should be replaced, or is just the end of the season? Bath towels are great. Breakfast was typical with lots of choices, with great espresso made to order. Hard boiled eggs should have been fresher. We recommend this hotel.

10

Dennis S.

3 Oct 2023

·

A great location with shopping and restaurants within easy walking distance. This location is close to a grocery store. The room was comfortable and the hotel staff was very helpful.

10

Janette

5 Nov 2025

·

Stayed 3 nights

Lovely accommodation with a patio and in a great location. The breakfast was included in our stay and offered a variety of items to choose from, it was the best breakfast we had on our month long stay in Sicily. Highly recommend!

10

Justyna

15 Oct 2025

·

Stayed 1 night

Awesome location and very friendly staff. Definitely recommend using the valet service if you have a car

8

Paul

9 Jan 2024

·

Stayed 10 nights

Overall a charming and very welcoming little hotel. The breakfast was a simple but adequate one. No tea/coffee making facilities in the room was a bit unusual. Wi-Fi was very poor. Shower room was basic. That’s the main negatives dealt with. Overall, it’s a beautiful old building which is perfectly situated right in the middle of Ortigia. Everything is within easy walking distance (if you don’t lose your bearings!!) and given its rating as a three star hotel, it’s fair value for money. I expect we will return to Ortigia sometime and would be quite happy to make Hotel Gargallo our base once again.

10

Tara

18 Apr 2025

·

Stayed 4 nights

The hotel is perfectly located in Ortigia, quiet at night and breakfast was nice

8

Harry

30 Mar 2025

·

Stayed 3 nights

Location was excellent Nice breakfast. Comfortable bed

10

Celyne

13 Oct 2025

·

Stayed 2 nights

The staff accommodated our need for a quiet ground floor room (my husband sprained both ankles and had very limited mobility). Excellent breakfast and ideal location to explore the town by foot. We highly recommend this small hotel. If you are driving, know the hotel is on a narrow one way street, so you will need your GPS!

8

Marsha

4 May 2024

·

Stayed 2 nights

Excellent location

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for quality and variety, with several calling it very good or excellent. Some found it simple or repetitive, and one guest felt unwelcome when asking for items.

Related guest reviews

8

Kurt

28 Oct 2023

·

Stayed 2 nights

Great location in the middle of Ortigia Island, but a little hard to find at first because the streets are confusing. You can drive right up to the entrance and drop your bags, even though it doesn’t look like a real street, then park in the lot for 15 euros per 24 hours. The ticket machine is old and hard to figure out….exact amount in cash only! The hotel staff is very nice, friendly, and helpful. Our superior room was on the ground floor, clean, and fairly spacious. The bed was comfortable and it was quiet at night. Furniture is a little run down and probably should be replaced, or is just the end of the season? Bath towels are great. Breakfast was typical with lots of choices, with great espresso made to order. Hard boiled eggs should have been fresher. We recommend this hotel.

4

Mirella

24 May 2023

·

Stayed 3 nights

Sono rimasta alquanto delusa dell'hotel: un palazzo antico a mio avviso non significa odore di muffa da non poter dormire, scarsa pulizia e mancanza di attenzione dei particolari. Colazione deludente ,non si può servire la stessa torta alla panna per 3 giorni.Valentina e Denise sono gentili , disponibili, ma forse è la gestione ( non da parte loro ) che va rivista, bisogna investire qualcosa e migliorare. In un hotel non esiste che la reception chiude alle 19, allora chiamiamolo b&b e abbassiamo i prezzi.Non c'è un buon rapporto qualità-prezzo,l'unica cosa positiva è la posizione.Lo posso consigliare solo per questo ,per il resto assolutamente no

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10

Janette

5 Nov 2025

·

Stayed 3 nights

Lovely accommodation with a patio and in a great location. The breakfast was included in our stay and offered a variety of items to choose from, it was the best breakfast we had on our month long stay in Sicily. Highly recommend!

8

Ilaria

25 Mar 2023

·

Stayed 5 nights

Ottimo albergo curato e personale gentile nel cuore di Ortigia. Colazione ottima ricca di frutta meravigliosa. Consigliatissimo

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10

Miguel

11 Jun 2024

·

Stayed 1 night

Well managing the logistics of arrival when driving a car, good job in coordinating in advance the parking and valet service. The breakfast was very good and the location of the place superb

10

Tara

18 Apr 2025

·

Stayed 4 nights

The hotel is perfectly located in Ortigia, quiet at night and breakfast was nice

8

Harry

30 Mar 2025

·

Stayed 3 nights

Location was excellent Nice breakfast. Comfortable bed

10

Celyne

13 Oct 2025

·

Stayed 2 nights

The staff accommodated our need for a quiet ground floor room (my husband sprained both ankles and had very limited mobility). Excellent breakfast and ideal location to explore the town by foot. We highly recommend this small hotel. If you are driving, know the hotel is on a narrow one way street, so you will need your GPS!

10

Alla

9 Jul 2023

·

Stayed 4 nights

Hotel in a great location. Breakfast included which was great

8

Kathleen

12 Sept 2024

·

Stayed 2 nights

Very nice and clean rooms. The area around the hotel was very walkable. Breakfast was very good.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12 $105	13 $171	14 $95
15 $91	16 $88	17 $90	18 $89	19 $86	20 $90	21 $90
22 $83	23	24 $88	25 $90	26 $88	27 $88	28 $94
29 $91	30 $91

Su	Mo	Tu	We	Th	Fr	Sa
		1 $98	2 $100	3 $101	4 $100	5 $104
6 $111	7 $101	8 $101	9 $103	10 $111	11 $111	12 $111
13 $106	14 $102	15 $109	16 $100	17 $105	18 $106	19 $102
20 $110	21 $124	22 $116	23 $107	24 $138	25 $138	26 $166
27 $164	28 $152	29 $179	30 $175	31 $196

Hotel Gargallo

About this property

Location

Room options

Classic Double Or Twin Room

Superior Room, 1 Bedroom

Junior Room, 1 Bedroom

Superior Suite

Guest reviews of Hotel Gargallo

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Gargallo

Prices for upcoming dates

Business details