Barceló Maya Beach - All Inclusive
From
US$ 243
/ noite
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From
US$ 243
/ noite
Sobre esta propriedade
Presenteie-se com uma visita ao spa, que oferece massagens, tratamentos para o corpo e tratamentos faciais. Você certamente vai curtir as instalações recreativas, como 2 piscinas externas, um parque aquático (sobretaxa) e quadras de tênis e...
Comodidades
Presenteie-se com uma visita ao spa, que oferece massagens, tratamentos para o corpo e tratamentos faciais. Você certamente vai curtir as instalações recreativas, como 2 piscinas externas, um parque aquático (sobretaxa) e quadras de tênis externas.
Comodidades
As comodidades presentes incluem um business center, jornais de cortesia no saguão e serviço de lavanderia e lavagem a seco. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto (disponível 24 horas) e estacionamento grátis sem manobrista no local.
Jantar
Barceló Maya Beach - All Inclusive oferece aos hóspedes deliciosas opções de refeição no Beach Buffet ou na lanchonete/delicatessen. Relaxe com uma bebida refrescante em um bar ao lado da piscina ou em um dos 3 bares/lounges. Buffet de café da manhã grátis é servido diariamente, entre 7h e 10h30.
Quartos
Sinta-se em casa em um de nossos 630 quartos com ar-condicionado e itens grátis no frigobar. Os quartos possuem varandas ou pátios mobiliados particulares. Banheiro privativo com chuveiro/banheira combinados apresenta chuveiros com efeito de chuva e produtos de toalete de cortesia. As comodidades incluem telefones, além de cofres para notebook e escrivaninhas.
Localização
Na praia, Barceló Maya Beach - All Inclusive em Xpu-Ha fica a poucos passos de Praia Xpu-ha e a 7 minuto(s) a pé de Ecopark Kantun Chi.
Lugares próximos
Praia Xpu-ha(0.1 milhas)
Playa Oasis(0.1 milhas)
Ecopark Kantun Chi(0.3 milhas)
Cenote Cristalino(0.4 milhas)
Cenote Azul(0.7 milhas)
Cenote Jardim do Éden(1.1 milhas)
Cenote Chikin Ha(1.3 milhas)
Marina de Puerto Aventuras(2 milhas)
Museo CEDAM(2 milhas)
Puerto Aventuras Golf Club(2.2 milhas)
Bahía de Fatima(2.2 milhas)
Chac Mool Cenote(2.4 milhas)
Lagoa Kantenah(2.8 milhas)
Tajma Ha Cenote(3 milhas)
Caleta Chac-hal-al(3.5 milhas)
Aeroporto Internacional de Cozumel (CZM)(25.6 milhas)
Aeroporto Internacional de Cancún (CUN)(49.3 milhas)
Estacionamento
Transporte de e para o aeroporto
Restaurante
Piscina
Centro de negócios
Serviço de quarto
Localização
Carretera Chetumal KM 266, Xpu-Ha, Solidaridad, Estado de Quintana Roo, México
Praia Xpu-ha (0.1 milhas)
Playa Oasis (0.1 milhas)
Ecopark Kantun Chi (0.3 milhas)
Cenote Cristalino (0.4 milhas)
Cenote Azul (0.7 milhas)
Cenote Jardim do Éden (1.1 milhas)
Opções de quarto
7
Suíte júnior (Premium Level, Ocean Front)
Detalhes do quarto
1 Cama King
2 Camas De Casal
Acomoda 4
592 ft²
Varanda ou pátioAr condicionadoBanheiro privativoCofre
11
Suíte (Premium Level, Ocean Front)
Detalhes do quarto
1 Cama King
Acomoda 2
1432 ft²
Varanda ou pátioAr condicionadoBanheiro privativoCofre
5
Quarto superior
Detalhes do quarto
1 Cama King
2 Camas De Casal
Acomoda 4
344 ft²
Varanda ou pátioAr condicionadoBanheiro privativoCofre
Avaliações dos hóspedes sobre Barceló Maya Beach - All Inclusive
7.9
Bom
Com base em 1.000 avaliações verificadas
Quem se hospeda aqui?
Negócios
1%
Casal
40%
Famílias
43%
Grupos
12%
Viajantes individuais
0%
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
No Barceló Maya Beach - All Inclusive, os viajantes elogiam a extensa localização à beira-mar, as inúmeras piscinas e atividades, a área geralmente limpa e muitos funcionários simpáticos, ao mesmo tempo em que notam qualidade da comida variável, reservas limitadas nos restaurantes à la carte, quartos datados e serviço de recepção inconsistente e lento.
Leia maisIsso foi útil?
Opinião dos hóspedes
No Barceló Maya Beach - All Inclusive, os viajantes elogiam a extensa localização à beira-mar, as inúmeras piscinas e atividades, a área geralmente limpa e muitos funcionários simpáticos, ao mesmo tempo em que notam qualidade da comida variável, reservas limitadas nos restaurantes à la carte, quartos datados e serviço de recepção inconsistente e lento.
Vários hóspedes foram transferidos para outra propriedade Barceló na chegada sem aviso prévio. A falta de espreguiçadeiras e o fechamento ocasional de buffets ou bares causaram inconvenientes para algumas estadias. Alguns serviços e bebidas premium ou serviço de quarto exigem upgrades ou taxas adicionais, e os bares da piscina podem parecer com poucos funcionários. Espere uma estadia divertida e ativa com ótimas instalações, mas com restaurantes e serviço irregulares.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
Grande complexo no estilo resort com piscinas grandes, uma boa área de praia, shows noturnos, esportes e um shopping no local; os hóspedes podem acessar as instalações das propriedades irmãs. Problemas recorrentes incluem falta de espreguiçadeiras, horário limitado de funcionamento dos buffets/bares e alguns extras ou vantagens premium que custam mais.
Avaliações dos hóspedes relacionadas
8
Catena
20 de jul. de 2025
·
Hospedou-se por 7 noites
Great location, great beach, great pools. Nice staff, lots to do
Great location, great beach, great pools. Nice staff, lots to do
10
Meaghen
29 de nov. de 2024
·
Hospedou-se por 9 noites
Fantastic all round experience. Beautiful property, wonderful staff, great amenities for adults and kids. Food was ok.
Fantastic all round experience. Beautiful property, wonderful staff, great amenities for adults and kids. Food was ok.
8
Scott
20 de fev. de 2023
·
Hospedou-se por 5 noites
Property has palms trees on the beach with plenty of shade and a nice soft sandbar to enjoy the ocean (a few feet a rocks to brave but then a large sand bar). Lots of seating on the beach. Great pools but not enough seating around the pools. Great overall experience. Our biggest complaint was lots of late night noise after the onsite clubs close. This seemed to correlate to local spring break/university crowd. Walls are thin so the after parties in the atrium of the hotel carried noise into our room and woke us up several nights. If security would have prevented these parties (complaints were made directly to party and to desk), then this would have been a wonderful trip.
Property has palms trees on the beach with plenty of shade and a nice soft sandbar to enjoy the ocean (a few feet a rocks to brave but then a large sand bar). Lots of seating on the beach. Great pools but not enough seating around the pools. Great overall experience. Our biggest complaint was lots of late night noise after the onsite clubs close. This seemed to correlate to local spring break/university crowd. Walls are thin so the after parties in the atrium of the hotel carried noise into our room and woke us up several nights. If security would have prevented these parties (complaints were made directly to party and to desk), then this would have been a wonderful trip.
8
Alyssa
20 de jul. de 2025
·
Hospedou-se por 6 noites
The Barcelo Maya is a great all inclusive resort with surprisingly great buffets. It is ideal for families and couples alike. The service staff are incredibly kind and attentive. The restaurants are about on par for all inclusive style restaurants. The Lindo stood out and the other booking choices were fun with great experiences. The hours for the buffets could use an evaluation, it would be nice to keep them open for longer hours to all the families that did not choose premier option. The rooms were a bit outdated but the A/C worked and housekeeping was attentive and very detailed. The pools were clean for the most part. There is volleyball in and out of the pool that you can rent balls for at the hut by the beach that you get towels at. Also, the gift shop in this hut has better prices.They could use 1 to 2 more staff at the swim up bars during peak times in the afternoon and evenings. We found that just quickly getting out of the pool and going to the walk up bartender in front of the buffet lodges, was much faster. The shows are fun throughout the week, Michael Jackson and Karaoke night were very entertaining. The mall and merchant booths are fun at night after dinners. The merchants are willing to negotiate and they have nice keepsakes and typical tourist type gifts and clothing. The wave ride, mini golf and bowling are fun options. During the day mini golf is free and bowling is BOGO, so a good time to go. There is also food and bar that is 24 hr in the blowing alley.
The Barcelo Maya is a great all inclusive resort with surprisingly great buffets. It is ideal for families and couples alike. The service staff are incredibly kind and attentive. The restaurants are about on par for all inclusive style restaurants. The Lindo stood out and the other booking choices were fun with great experiences. The hours for the buffets could use an evaluation, it would be nice to keep them open for longer hours to all the families that did not choose premier option. The rooms were a bit outdated but the A/C worked and housekeeping was attentive and very detailed. The pools were clean for the most part. There is volleyball in and out of the pool that you can rent balls for at the hut by the beach that you get towels at. Also, the gift shop in this hut has better prices.They could use 1 to 2 more staff at the swim up bars during peak times in the afternoon and evenings. We found that just quickly getting out of the pool and going to the walk up bartender in front of the buffet lodges, was much faster. The shows are fun throughout the week, Michael Jackson and Karaoke night were very entertaining. The mall and merchant booths are fun at night after dinners. The merchants are willing to negotiate and they have nice keepsakes and typical tourist type gifts and clothing. The wave ride, mini golf and bowling are fun options. During the day mini golf is free and bowling is BOGO, so a good time to go. There is also food and bar that is 24 hr in the blowing alley.
10
Danielle
26 de jul. de 2023
·
Hospedou-se por 6 noites
This is a great all inclusive resort. Many restaurants and bars to choose from. We loved spending time at the swim up bars and the beach was beautiful. This place has everything you need on the property including a shopping mall, bowling alley and sports bar.
This is a great all inclusive resort. Many restaurants and bars to choose from. We loved spending time at the swim up bars and the beach was beautiful. This place has everything you need on the property including a shopping mall, bowling alley and sports bar.
10
Ayman
26 de jul. de 2024
·
Hospedou-se por 6 noites
Barcelo is a great resort. It is very safe. A lot of food varieties. The only down size is the room AC because it needs to be more cold. They need to have more professional shows.
Barcelo is a great resort. It is very safe. A lot of food varieties. The only down size is the room AC because it needs to be more cold. They need to have more professional shows.
10
Herberth
28 de jun. de 2025
·
Hospedou-se por 7 noites
Loved the beach. Rooms, swimming pools, beach, amenities are close by; walking distance to everything.
Loved the beach. Rooms, swimming pools, beach, amenities are close by; walking distance to everything.
4
Angela
18 de mar. de 2025
·
Hospedou-se por 7 noites
Serious shortages of lounge chairs by the pool and at the beach. People 'reserved' chairs by leaving their towels, but there was hardly anyone there yet nowhere to sit and relax by the pool. Early reservations at the restaurants were not available if you did not tip the person making the booking.
Serious shortages of lounge chairs by the pool and at the beach. People 'reserved' chairs by leaving their towels, but there was hardly anyone there yet nowhere to sit and relax by the pool. Early reservations at the restaurants were not available if you did not tip the person making the booking.
6
Dimitar
11 de fev. de 2025
·
Hospedou-se por 5 noites
We stayed at Barcelo Maya Beach from Jan 28 to Feb 2. The resort is massive, and as a guest, you have access to 4 or 5 hotels within the complex, meaning you can use their restaurants, bars, buffets, pools, beaches, lobbies, entertainment venues, and more. The hotel lobbies, gardens, and pools are absolutely stunning, with plenty of lush greenery. The beach is beautiful! Bring water shoes because the water is murky for the first 200 feet (about 60 meters), and there are many underwater rocks. Stingrays also swim in the shallow areas—I even accidentally stepped on one, so be careful! The downsides of the hotel: Not enough lounge chairs – This is the most frustrating issue. There are simply not enough loungers for all guests. People wake up before dawn just to place their towels and "reserve" chairs. By 8 AM, every lounger by the beach and pool was already taken. The problem is that many guests don’t actually show up until midday, leaving others without a place to sit. Meanwhile, there is plenty of space on the beach and around the pool for at least twice as many loungers, but for some reason, the hotel doesn’t provide enough. Limited à la carte restaurant reservations – For our 5-night stay, we were only allowed 2 reservations at the à la carte restaurants.The food in these restaurants was almost the same as in the buffet. As for drinks, don’t expect high-quality cocktails. The hotel is worth it for the price, offering good value for money.The staff was very kind.
We stayed at Barcelo Maya Beach from Jan 28 to Feb 2. The resort is massive, and as a guest, you have access to 4 or 5 hotels within the complex, meaning you can use their restaurants, bars, buffets, pools, beaches, lobbies, entertainment venues, and more. The hotel lobbies, gardens, and pools are absolutely stunning, with plenty of lush greenery. The beach is beautiful! Bring water shoes because the water is murky for the first 200 feet (about 60 meters), and there are many underwater rocks. Stingrays also swim in the shallow areas—I even accidentally stepped on one, so be careful! The downsides of the hotel: Not enough lounge chairs – This is the most frustrating issue. There are simply not enough loungers for all guests. People wake up before dawn just to place their towels and "reserve" chairs. By 8 AM, every lounger by the beach and pool was already taken. The problem is that many guests don’t actually show up until midday, leaving others without a place to sit. Meanwhile, there is plenty of space on the beach and around the pool for at least twice as many loungers, but for some reason, the hotel doesn’t provide enough. Limited à la carte restaurant reservations – For our 5-night stay, we were only allowed 2 reservations at the à la carte restaurants.The food in these restaurants was almost the same as in the buffet. As for drinks, don’t expect high-quality cocktails. The hotel is worth it for the price, offering good value for money.The staff was very kind.
8
Janet
22 de abr. de 2024
·
Hospedou-se por 9 noites
It is huge with lots to do. It was very over crowded. Hard to find chairs even at the beach after breakfast
It is huge with lots to do. It was very over crowded. Hard to find chairs even at the beach after breakfast
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
Muitas avaliações elogiam quartos, piscinas e áreas muito limpas. Outros relatam odores de mofo ou bolor e acessórios desgastados ou sujos em alguns quartos e áreas comuns.
Avaliações dos hóspedes relacionadas
8
Larisa
17 de nov. de 2025
·
Hospedou-se por 10 noites
Hotel is very clean, maintenance is excellent, staff is very friendly and accommodating. Quality of food changed from 2 years ago - not as big selection of dishes especially for breakfast. Specialty restaurants are great. All in all - great vacation.
Hotel is very clean, maintenance is excellent, staff is very friendly and accommodating. Quality of food changed from 2 years ago - not as big selection of dishes especially for breakfast. Specialty restaurants are great. All in all - great vacation.
10
Ronald
5 de mai. de 2023
·
Hospedou-se por 8 noites
There just are not enough words to express the perfection of this resort. Everything to the finest detail was absolutely perfect the cleanest nicest resort you could ever imagine.
There just are not enough words to express the perfection of this resort. Everything to the finest detail was absolutely perfect the cleanest nicest resort you could ever imagine.
10
Elena
6 de dez. de 2025
·
Hospedou-se por 6 noites
Great time at Barceló. Clean amenities, friendly staff. Food was great.
Great time at Barceló. Clean amenities, friendly staff. Food was great.
4
Kishawna
25 de jul. de 2023
·
Hospedou-se por 5 noites
The cleanliness of this property is extremely questionable. I check the mattress in every hotel room I stay in and this mattress was by far the most disgusting thing I have ever seen. The staff is very dismissive and almost makes you feel like you're a bother to them when you ask questions. They just want you to spend your money and shut up. All the restaurants at the resort were booked for our entire stay, so the only option we had was the buffet. There was one particular staff member at the bowling alley who refused to take our purchase because she already closed ALL 3 registers. It was 11 pm and the place was supposed to be open until 2 AM. I paid for my 6-year-old son to do the dolphin swim but unfortunately, he had a cut on his foot and the salt water was causing it to burn. He immediately got out of the water and no longer wanted to do the activity. They refused to give me a refund and were not accommodating. They made me feel terrible as if I was trying to steal from them. Very dismissive and unpleasant staff. I truly will not recommend.
The cleanliness of this property is extremely questionable. I check the mattress in every hotel room I stay in and this mattress was by far the most disgusting thing I have ever seen. The staff is very dismissive and almost makes you feel like you're a bother to them when you ask questions. They just want you to spend your money and shut up. All the restaurants at the resort were booked for our entire stay, so the only option we had was the buffet. There was one particular staff member at the bowling alley who refused to take our purchase because she already closed ALL 3 registers. It was 11 pm and the place was supposed to be open until 2 AM. I paid for my 6-year-old son to do the dolphin swim but unfortunately, he had a cut on his foot and the salt water was causing it to burn. He immediately got out of the water and no longer wanted to do the activity. They refused to give me a refund and were not accommodating. They made me feel terrible as if I was trying to steal from them. Very dismissive and unpleasant staff. I truly will not recommend.
6
Jessica
7 de mai. de 2024
·
Hospedou-se por 5 noites
Rooms smelled like mold and the sheets did not smell clean regardless of being changed. Bathroom sink clogged
Rooms smelled like mold and the sheets did not smell clean regardless of being changed. Bathroom sink clogged
10
Herberth
28 de jun. de 2025
·
Hospedou-se por 7 noites
Loved the beach. Rooms, swimming pools, beach, amenities are close by; walking distance to everything.
Loved the beach. Rooms, swimming pools, beach, amenities are close by; walking distance to everything.
6
Yuliet
14 de jul. de 2024
·
Hospedou-se por 7 noites
As soon as we got there we had issues with the AC. It was super dirty and the first time we asked for it to be cleaned we later found out the order was never even entered. Then they promised for it to be cleaned only for us to wake up the next day and it leaking everywhere. By night 2 it was leaking everywhere and looked like it was falling. We had to argue to even get a room change & mind you I was with a baby. My son ended up developing a cough from having to sleep in a room with a bad air conditioner for 2 nights. If it was not for this, I would have not had any issues. But to not change accommodate your guest right away when it’s something like that, especially when traveling with a baby, is unacceptable.
As soon as we got there we had issues with the AC. It was super dirty and the first time we asked for it to be cleaned we later found out the order was never even entered. Then they promised for it to be cleaned only for us to wake up the next day and it leaking everywhere. By night 2 it was leaking everywhere and looked like it was falling. We had to argue to even get a room change & mind you I was with a baby. My son ended up developing a cough from having to sleep in a room with a bad air conditioner for 2 nights. If it was not for this, I would have not had any issues. But to not change accommodate your guest right away when it’s something like that, especially when traveling with a baby, is unacceptable.
8
Richard Craig
3 de jun. de 2024
·
Hospedou-se por 5 noites
I thought the property was dirty. Beach covered in cigarette buds and trash throughout the property. Disappointed in the customer service of the management.
I thought the property was dirty. Beach covered in cigarette buds and trash throughout the property. Disappointed in the customer service of the management.
10
NELLY
18 de set. de 2025
·
Hospedou-se por 8 noites
Ça fait la troisième fois que l’on vient dans cet établissement et tout est très agréable. Nous venons essentiellement pour la magnifique plage où l’on peut apercevoir des poissons, des raies et même des tortues si on a de la chance. La propreté est partout et sans faille !
Ça fait la troisième fois que l’on vient dans cet établissement et tout est très agréable. Nous venons essentiellement pour la magnifique plage où l’on peut apercevoir des poissons, des raies et même des tortues si on a de la chance. La propreté est partout et sans faille !
10
Rita
22 de mai. de 2025
·
Hospedou-se por 8 noites
Second time visiting. First time was 6 years ago. They do a great job with keeping the resort up to date and clean. One of the nicest resorts we have been to. We have nothing to complain about. Hope to be back again.
Second time visiting. First time was 6 years ago. They do a great job with keeping the resort up to date and clean. One of the nicest resorts we have been to. We have nothing to complain about. Hope to be back again.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos são geralmente antigos, com problemas recorrentes de manutenção (vazamentos no ar condicionado, acessórios quebrados) e ventilação limitada, levando à umidade; alguns relatam ruído perto de áreas movimentadas. Trocas de tipo de cama e mudanças de quarto lentas também foram notadas.
Avaliações dos hóspedes relacionadas
6
Tricia Ann Kulla
24 de mar. de 2025
·
Hospedou-se por 7 noites
Property is well maintained. It’s beautiful. The rooms need some maintenance. Seemed short staffed. Staff was very friendly. Not much food variety. Food was mostly served cold and not hot. Food quality and taste was fair at best
Property is well maintained. It’s beautiful. The rooms need some maintenance. Seemed short staffed. Staff was very friendly. Not much food variety. Food was mostly served cold and not hot. Food quality and taste was fair at best
10
Murat
31 de jan. de 2024
·
Hospedou-se por 6 noites
So far it is a great resort, we really enjoyed it. Only open point I have is that the room is kind an old, there was no air ventilation, so the humidity from shower is coming inside the room. Secondly, we couldn’t control the air condition, so most of the time it was cold, and you needed to turn it off completely. Thank you
So far it is a great resort, we really enjoyed it. Only open point I have is that the room is kind an old, there was no air ventilation, so the humidity from shower is coming inside the room. Secondly, we couldn’t control the air condition, so most of the time it was cold, and you needed to turn it off completely. Thank you
4
MARTA
27 de mai. de 2024
·
Hospedou-se por 11 noites
Broken forniture, broken door, broken shower...
Broken forniture, broken door, broken shower...
8
Kimberley
11 de nov. de 2023
·
Hospedou-se por 8 noites
The resort is on the beach with lots of activities and as a bonus you have access to the other Barcelo facilities. The staff were very friendly, the food was good and overall the facilities were clean. The only downside: the rooms and ventilation system could use an update.
The resort is on the beach with lots of activities and as a bonus you have access to the other Barcelo facilities. The staff were very friendly, the food was good and overall the facilities were clean. The only downside: the rooms and ventilation system could use an update.
8
Liubov
4 de dez. de 2023
·
Hospedou-se por 8 noites
Huge, clean, green, beautiful territory of hotels with a lot of things to do. Good service, staff. Tasty and various food, many restaurants (you need to reserve a spot there in advance). Shops, Mexican market. Many sports and activities. Good beach of the hotel Maya Beach. I wasn't satisfied with a bathroom in our room. Leaky shower, bathtub with rust and wobbly glass curtain - you don't expect these things from the 5 star hotel. I get it all rooms at the Barcelo Maya Beach are pretty the same level and not new. But they plan to renovate their bathrooms. If they do, we would return)
Huge, clean, green, beautiful territory of hotels with a lot of things to do. Good service, staff. Tasty and various food, many restaurants (you need to reserve a spot there in advance). Shops, Mexican market. Many sports and activities. Good beach of the hotel Maya Beach. I wasn't satisfied with a bathroom in our room. Leaky shower, bathtub with rust and wobbly glass curtain - you don't expect these things from the 5 star hotel. I get it all rooms at the Barcelo Maya Beach are pretty the same level and not new. But they plan to renovate their bathrooms. If they do, we would return)
10
Gabriel Roman Quirós
18 de ago. de 2023
·
Hospedou-se por 5 noites
Es muy buena opción, ya comienza el Barceló Maya Beach a verse viejo, sobre todo los baños (el tipo de puerta con rendijas), es muy incomoda
Es muy buena opción, ya comienza el Barceló Maya Beach a verse viejo, sobre todo los baños (el tipo de puerta con rendijas), es muy incomoda
8
Alyssa
20 de jul. de 2025
·
Hospedou-se por 6 noites
The Barcelo Maya is a great all inclusive resort with surprisingly great buffets. It is ideal for families and couples alike. The service staff are incredibly kind and attentive. The restaurants are about on par for all inclusive style restaurants. The Lindo stood out and the other booking choices were fun with great experiences. The hours for the buffets could use an evaluation, it would be nice to keep them open for longer hours to all the families that did not choose premier option. The rooms were a bit outdated but the A/C worked and housekeeping was attentive and very detailed. The pools were clean for the most part. There is volleyball in and out of the pool that you can rent balls for at the hut by the beach that you get towels at. Also, the gift shop in this hut has better prices.They could use 1 to 2 more staff at the swim up bars during peak times in the afternoon and evenings. We found that just quickly getting out of the pool and going to the walk up bartender in front of the buffet lodges, was much faster. The shows are fun throughout the week, Michael Jackson and Karaoke night were very entertaining. The mall and merchant booths are fun at night after dinners. The merchants are willing to negotiate and they have nice keepsakes and typical tourist type gifts and clothing. The wave ride, mini golf and bowling are fun options. During the day mini golf is free and bowling is BOGO, so a good time to go. There is also food and bar that is 24 hr in the blowing alley.
The Barcelo Maya is a great all inclusive resort with surprisingly great buffets. It is ideal for families and couples alike. The service staff are incredibly kind and attentive. The restaurants are about on par for all inclusive style restaurants. The Lindo stood out and the other booking choices were fun with great experiences. The hours for the buffets could use an evaluation, it would be nice to keep them open for longer hours to all the families that did not choose premier option. The rooms were a bit outdated but the A/C worked and housekeeping was attentive and very detailed. The pools were clean for the most part. There is volleyball in and out of the pool that you can rent balls for at the hut by the beach that you get towels at. Also, the gift shop in this hut has better prices.They could use 1 to 2 more staff at the swim up bars during peak times in the afternoon and evenings. We found that just quickly getting out of the pool and going to the walk up bartender in front of the buffet lodges, was much faster. The shows are fun throughout the week, Michael Jackson and Karaoke night were very entertaining. The mall and merchant booths are fun at night after dinners. The merchants are willing to negotiate and they have nice keepsakes and typical tourist type gifts and clothing. The wave ride, mini golf and bowling are fun options. During the day mini golf is free and bowling is BOGO, so a good time to go. There is also food and bar that is 24 hr in the blowing alley.
6
Jessica
7 de mai. de 2024
·
Hospedou-se por 5 noites
Rooms smelled like mold and the sheets did not smell clean regardless of being changed. Bathroom sink clogged
Rooms smelled like mold and the sheets did not smell clean regardless of being changed. Bathroom sink clogged
6
Yuliet
14 de jul. de 2024
·
Hospedou-se por 7 noites
As soon as we got there we had issues with the AC. It was super dirty and the first time we asked for it to be cleaned we later found out the order was never even entered. Then they promised for it to be cleaned only for us to wake up the next day and it leaking everywhere. By night 2 it was leaking everywhere and looked like it was falling. We had to argue to even get a room change & mind you I was with a baby. My son ended up developing a cough from having to sleep in a room with a bad air conditioner for 2 nights. If it was not for this, I would have not had any issues. But to not change accommodate your guest right away when it’s something like that, especially when traveling with a baby, is unacceptable.
As soon as we got there we had issues with the AC. It was super dirty and the first time we asked for it to be cleaned we later found out the order was never even entered. Then they promised for it to be cleaned only for us to wake up the next day and it leaking everywhere. By night 2 it was leaking everywhere and looked like it was falling. We had to argue to even get a room change & mind you I was with a baby. My son ended up developing a cough from having to sleep in a room with a bad air conditioner for 2 nights. If it was not for this, I would have not had any issues. But to not change accommodate your guest right away when it’s something like that, especially when traveling with a baby, is unacceptable.
6
Julia
28 de jul. de 2023
·
Hospedou-se por 3 noites
It was ok, outdated rooms
It was ok, outdated rooms
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
Os funcionários são frequentemente simpáticos e prestativos, mas a recepção e o check-in podem ser lentos, a comunicação pouco clara e o tratamento de transferências ou reservas de restaurantes frustrante.
Avaliações dos hóspedes relacionadas
8
Larisa
17 de nov. de 2025
·
Hospedou-se por 10 noites
Hotel is very clean, maintenance is excellent, staff is very friendly and accommodating. Quality of food changed from 2 years ago - not as big selection of dishes especially for breakfast. Specialty restaurants are great. All in all - great vacation.
Hotel is very clean, maintenance is excellent, staff is very friendly and accommodating. Quality of food changed from 2 years ago - not as big selection of dishes especially for breakfast. Specialty restaurants are great. All in all - great vacation.
6
Coach
1 de ago. de 2024
·
Hospedou-se por 1 noite
We were at the Beach property and never received a warm welcome or friendly service from any of the general staff, bar tenders or poolside waitresses (of which there were few). The front desk staff were especially un-helpful. I had my phone stolen off a beach chair and they could have been less than concerned about it. No empathy or interest at all. In fact while we were TOLD to go check in at the Premier Lobby, they made it seem like that area was part of our package. The next day we had to go back for new bracelets and when we grabbed a snack & drinks, the desk clerk came and chastised us, saying that WE were not Premier and couldn't use the facility because we booked with Expedia. The only saving grace was the one Mexican Restaurant off the lobby, which had decent food and the best service of all. Sadly, our other dining experience were nothing to write home about. While the beach was nice, there were no drink servers at the beach chairs and no food/snacks available poolside. Unfortunately, it all started poorly, when we arrived in our (run-down) room to find a padded railing on the pull-out bed was broken and just laying on the floor, the cover for the outdoor light was sitting on the patio table and the air conditioning was not working. Luckily, they did send someone up to handle the air conditioning but never addressed the other issues. Overall, having been to several other all-inclusive resorts in the area, I would say this one we will not go back to
We were at the Beach property and never received a warm welcome or friendly service from any of the general staff, bar tenders or poolside waitresses (of which there were few). The front desk staff were especially un-helpful. I had my phone stolen off a beach chair and they could have been less than concerned about it. No empathy or interest at all. In fact while we were TOLD to go check in at the Premier Lobby, they made it seem like that area was part of our package. The next day we had to go back for new bracelets and when we grabbed a snack & drinks, the desk clerk came and chastised us, saying that WE were not Premier and couldn't use the facility because we booked with Expedia. The only saving grace was the one Mexican Restaurant off the lobby, which had decent food and the best service of all. Sadly, our other dining experience were nothing to write home about. While the beach was nice, there were no drink servers at the beach chairs and no food/snacks available poolside. Unfortunately, it all started poorly, when we arrived in our (run-down) room to find a padded railing on the pull-out bed was broken and just laying on the floor, the cover for the outdoor light was sitting on the patio table and the air conditioning was not working. Luckily, they did send someone up to handle the air conditioning but never addressed the other issues. Overall, having been to several other all-inclusive resorts in the area, I would say this one we will not go back to
6
Claudia Paola
19 de abr. de 2024
·
Hospedou-se por 7 noites
The staff at the pool were very rude. Ignored our family to attend other people, even after waiting for a long time. People who schedule the dinner reservations didn\'t reserve correctly, both times my mother went for her reservations, she "wasn\'t on the list". Very unorganized. Front desk kept bouncing us around when trying to check-in.
The staff at the pool were very rude. Ignored our family to attend other people, even after waiting for a long time. People who schedule the dinner reservations didn\'t reserve correctly, both times my mother went for her reservations, she "wasn\'t on the list". Very unorganized. Front desk kept bouncing us around when trying to check-in.
10
Vedad
20 de jul. de 2025
·
Hospedou-se por 7 noites
Staff were amazing, food great and overall good service.
Staff were amazing, food great and overall good service.
6
Alicja
2 de fev. de 2025
·
Hospedou-se por 7 noites
Beautiful property. Beautiful room. Housekeeping and dining room service staff were superb. Unfortunately, other aspects of customer service were not up to par. First, we were moved from Barceló Maya Beach to Riviera without even being asked. Normally, I would not have minded as I prefer Adults Only resorts. However, I booked where I booked because I wanted to experience the vivid and bright colours, Mexican influenced architecture, and warm ambience of Beach. I had been looking forward to visiting Barcelo Maya for 16 years. Instead, I got the coldness of white and highly modern character of architecture I experience daily at home. Second, not only was my room not ready when I was told it would be ready, the staff kept pushing its availability back by 1 hr at a time. One of the staff, while dealing with this issue, packed up her things left for the day without passing things on to another person. I did not even know she had left until someone else approached me to ask if I had been helped. Overall, the trip ended up on a “meh” impression. It is definitely not high on my list of places to return to, now.
Beautiful property. Beautiful room. Housekeeping and dining room service staff were superb. Unfortunately, other aspects of customer service were not up to par. First, we were moved from Barceló Maya Beach to Riviera without even being asked. Normally, I would not have minded as I prefer Adults Only resorts. However, I booked where I booked because I wanted to experience the vivid and bright colours, Mexican influenced architecture, and warm ambience of Beach. I had been looking forward to visiting Barcelo Maya for 16 years. Instead, I got the coldness of white and highly modern character of architecture I experience daily at home. Second, not only was my room not ready when I was told it would be ready, the staff kept pushing its availability back by 1 hr at a time. One of the staff, while dealing with this issue, packed up her things left for the day without passing things on to another person. I did not even know she had left until someone else approached me to ask if I had been helped. Overall, the trip ended up on a “meh” impression. It is definitely not high on my list of places to return to, now.
6
Viviana
10 de out. de 2025
·
Hospedou-se por 4 noites
Im still very disappointed that i booked Maya Beach andbthey moved ms to another hotel withought asking me if i was okay with it.
Im still very disappointed that i booked Maya Beach andbthey moved ms to another hotel withought asking me if i was okay with it.
10
Barbara
30 de jun. de 2024
·
Hospedou-se por 6 noites
The registration take to long almost 1 hour to long they need to improve the process
The registration take to long almost 1 hour to long they need to improve the process
2
Jose De Jesus Esquivel
23 de jun. de 2024
·
Hospedou-se por 4 noites
This is the last time we stay in Barceló Checking checking in takes forever and the staff work super slow to help you. I will never say in Barceló again.
This is the last time we stay in Barceló Checking checking in takes forever and the staff work super slow to help you. I will never say in Barceló again.
4
Ian
31 de dez. de 2023
·
Hospedou-se por 4 noites
Everything is overbooked: when we got to the Maya Beach resort we were told we were moved to a different resort on their property even though we had booked and confirmed rooms months earlier. Check in took over 2 hours by the time we sorted it out. We were moved to another resort on property, Maya Caribe which wasn’t too far away but was not what we booked. No upgrades or compensation was given. The check in staff at Maya Beach was very unhelpful during this whole ordeal although other resort staff were very friendly. We also could not book any reservations in any restaurants during our stay and had to eat at the buffet for our meals. The buffet food was very bland and all started tasting the same. The pools are very nice and the beaches and snorkelling were good. We also enjoyed the fitness centre. I would not book here again however.
Everything is overbooked: when we got to the Maya Beach resort we were told we were moved to a different resort on their property even though we had booked and confirmed rooms months earlier. Check in took over 2 hours by the time we sorted it out. We were moved to another resort on property, Maya Caribe which wasn’t too far away but was not what we booked. No upgrades or compensation was given. The check in staff at Maya Beach was very unhelpful during this whole ordeal although other resort staff were very friendly. We also could not book any reservations in any restaurants during our stay and had to eat at the buffet for our meals. The buffet food was very bland and all started tasting the same. The pools are very nice and the beaches and snorkelling were good. We also enjoyed the fitness centre. I would not book here again however.
4
Vanessa
14 de jul. de 2025
·
Hospedou-se por 4 noites
Extremely disappointed in this place. The check in was a nightmare the receptionist was rude from the second I walked up, she was not trained correctly because had no idea about anything when it came to the resort. They have these nice restaurants that you have to make reservations for I asked if the food at those restaurants were included in the all inclusive she said no that it was extra, so we just made one reservation on our last night there to one of them out of 4, well when we get to our reservation we find out that it is included, meaning we could have tried all of them, because trust me the buffet food that we thought we only included was not all that great. Our room was Uhg the ac didn’t work, the hair dryer sparked and basically killed all the plugs in the room including tv, and fridge then I’m told they can’t change my room till 3 pm the next day so there goes our first day at this place, when they finally change us the entrance door needed like 3 people to push this thing open it was so hard to open and close but atleast the ac worked. At check in I was charged more than what Expedia said, which I did not make a big deal about until this girl calls me at 930 pm to tell me that I still owe a very low amount like why would you call so late for that amount I found that so unprofessional. The market tries to up charge everything. The place won’t let you use outside transportation because they want you to pay their expensive prices.
Extremely disappointed in this place. The check in was a nightmare the receptionist was rude from the second I walked up, she was not trained correctly because had no idea about anything when it came to the resort. They have these nice restaurants that you have to make reservations for I asked if the food at those restaurants were included in the all inclusive she said no that it was extra, so we just made one reservation on our last night there to one of them out of 4, well when we get to our reservation we find out that it is included, meaning we could have tried all of them, because trust me the buffet food that we thought we only included was not all that great. Our room was Uhg the ac didn’t work, the hair dryer sparked and basically killed all the plugs in the room including tv, and fridge then I’m told they can’t change my room till 3 pm the next day so there goes our first day at this place, when they finally change us the entrance door needed like 3 people to push this thing open it was so hard to open and close but atleast the ac worked. At check in I was charged more than what Expedia said, which I did not make a big deal about until this girl calls me at 930 pm to tell me that I still owe a very low amount like why would you call so late for that amount I found that so unprofessional. The market tries to up charge everything. The place won’t let you use outside transportation because they want you to pay their expensive prices.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Localização à beira-mar em um complexo cênico e seguro; fácil caminhar entre as propriedades Barceló conectadas e o shopping no local, embora as distâncias possam ser longas.
Avaliações dos hóspedes relacionadas
8
Catena
20 de jul. de 2025
·
Hospedou-se por 7 noites
Great location, great beach, great pools. Nice staff, lots to do
Great location, great beach, great pools. Nice staff, lots to do
8
Anne
14 de fev. de 2023
·
Hospedou-se por 7 noites
Loved the beach!
Loved the beach!
8
Ashlee
12 de set. de 2024
·
Hospedou-se por 6 noites
Beautiful atea
Beautiful atea
8
Kimberley
11 de nov. de 2023
·
Hospedou-se por 8 noites
The resort is on the beach with lots of activities and as a bonus you have access to the other Barcelo facilities. The staff were very friendly, the food was good and overall the facilities were clean. The only downside: the rooms and ventilation system could use an update.
The resort is on the beach with lots of activities and as a bonus you have access to the other Barcelo facilities. The staff were very friendly, the food was good and overall the facilities were clean. The only downside: the rooms and ventilation system could use an update.
10
Carl
16 de ago. de 2024
·
Hospedou-se por 8 noites
Beautiful property in an amazing location with a fabulous beach
Beautiful property in an amazing location with a fabulous beach
8
Liubov
4 de dez. de 2023
·
Hospedou-se por 8 noites
Huge, clean, green, beautiful territory of hotels with a lot of things to do. Good service, staff. Tasty and various food, many restaurants (you need to reserve a spot there in advance). Shops, Mexican market. Many sports and activities. Good beach of the hotel Maya Beach. I wasn't satisfied with a bathroom in our room. Leaky shower, bathtub with rust and wobbly glass curtain - you don't expect these things from the 5 star hotel. I get it all rooms at the Barcelo Maya Beach are pretty the same level and not new. But they plan to renovate their bathrooms. If they do, we would return)
Huge, clean, green, beautiful territory of hotels with a lot of things to do. Good service, staff. Tasty and various food, many restaurants (you need to reserve a spot there in advance). Shops, Mexican market. Many sports and activities. Good beach of the hotel Maya Beach. I wasn't satisfied with a bathroom in our room. Leaky shower, bathtub with rust and wobbly glass curtain - you don't expect these things from the 5 star hotel. I get it all rooms at the Barcelo Maya Beach are pretty the same level and not new. But they plan to renovate their bathrooms. If they do, we would return)
10
Adriana
17 de jul. de 2023
·
Hospedou-se por 5 noites
Transportation was always available on the property.
Transportation was always available on the property.
10
Herberth
28 de jun. de 2025
·
Hospedou-se por 7 noites
Loved the beach. Rooms, swimming pools, beach, amenities are close by; walking distance to everything.
Loved the beach. Rooms, swimming pools, beach, amenities are close by; walking distance to everything.
10
kellie
1 de out. de 2023
·
Hospedou-se por 6 noites
The ocean in front of the hotel is great small Bay Area with less waves than the other side with the open sea great for kids you can swim a long ways out and still stand up and walk
The ocean in front of the hotel is great small Bay Area with less waves than the other side with the open sea great for kids you can swim a long ways out and still stand up and walk
10
Ezequiel
14 de out. de 2025
·
Hospedou-se por 2 noites
Tranquil and close to the mall. There are many hotels in the same area that are part of Barceló, where we stay were few people. Everything fine but the staff were always reminding the check out hour, the insistence made me uncomfortable
Tranquil and close to the mall. There are many hotels in the same area that are part of Barceló, where we stay were few people. Everything fine but the staff were always reminding the check out hour, the insistence made me uncomfortable
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
Os buffets recebem avaliações mistas, frequentemente descritos como repetitivos ou servidos frios, enquanto os restaurantes à la carte são geralmente melhores, mas difíceis de reservar e às vezes restritos pela duração da estadia. Alguns hóspedes relataram doenças estomacais e bebidas fracas ou restritas a upgrades.
Avaliações dos hóspedes relacionadas
8
Ashley Van
5 de nov. de 2024
·
Hospedou-se por 6 noites
Resort was very large which made it nice to spread people out and not seem crowded. The breakfast and lunch options were good. Found the options for dinner buffet to be stale and cold in many evenings. Overall a very nice resort however be ready for upsells or extra costs for additional amenities.
Resort was very large which made it nice to spread people out and not seem crowded. The breakfast and lunch options were good. Found the options for dinner buffet to be stale and cold in many evenings. Overall a very nice resort however be ready for upsells or extra costs for additional amenities.
6
Tricia Ann Kulla
24 de mar. de 2025
·
Hospedou-se por 7 noites
Property is well maintained. It’s beautiful. The rooms need some maintenance. Seemed short staffed. Staff was very friendly. Not much food variety. Food was mostly served cold and not hot. Food quality and taste was fair at best
Property is well maintained. It’s beautiful. The rooms need some maintenance. Seemed short staffed. Staff was very friendly. Not much food variety. Food was mostly served cold and not hot. Food quality and taste was fair at best
8
Larisa
17 de nov. de 2025
·
Hospedou-se por 10 noites
Hotel is very clean, maintenance is excellent, staff is very friendly and accommodating. Quality of food changed from 2 years ago - not as big selection of dishes especially for breakfast. Specialty restaurants are great. All in all - great vacation.
Hotel is very clean, maintenance is excellent, staff is very friendly and accommodating. Quality of food changed from 2 years ago - not as big selection of dishes especially for breakfast. Specialty restaurants are great. All in all - great vacation.
6
Amie
30 de jul. de 2023
·
What we liked: the beach at the Beach Resort is the only option to swim without rocks. It was great and we were lucky to have no seaweed. The gym was fantastic. The spa and hydrotherapy services were great! What we didn't like: making dinner reservations was very difficult, even doing so right after check-in. Steak and seafood restaurants were totally booked. Hotel key stopped working 3 times. Had to pay $12USD per room for ecological/environmental tax upon check-in. However, this is not an environmentally friendly hotel. Only plastic bottles for water are available. Other hotels have a filtering system to fill up water bottles. You can imagine how many water bottles are given out on a daily basis! At the Beach Resort, there are no activities by the pool and no music. We had to walk up to the other hotels if we wanted to partake. Some of the water fountains in the pool were not working on multiple days. The Beach/Caribe buffets were closed 2 days for lunch. We walked up from the beach to be told it was closed for maintenance. We did not like the poolside buffet at the Beach resort (very limited menu and cool (not warm/hot) food. Minor but will note, no face clothes/wash clothes in the rooms. One or 2 fruity drinks were ok, but we drank mostly beer (modelo) all week. There is a good variety of food in buffets, but was not hot in most cases. Overall, we made the best of our trip, but will look at another hotel next time.
What we liked: the beach at the Beach Resort is the only option to swim without rocks. It was great and we were lucky to have no seaweed. The gym was fantastic. The spa and hydrotherapy services were great! What we didn't like: making dinner reservations was very difficult, even doing so right after check-in. Steak and seafood restaurants were totally booked. Hotel key stopped working 3 times. Had to pay $12USD per room for ecological/environmental tax upon check-in. However, this is not an environmentally friendly hotel. Only plastic bottles for water are available. Other hotels have a filtering system to fill up water bottles. You can imagine how many water bottles are given out on a daily basis! At the Beach Resort, there are no activities by the pool and no music. We had to walk up to the other hotels if we wanted to partake. Some of the water fountains in the pool were not working on multiple days. The Beach/Caribe buffets were closed 2 days for lunch. We walked up from the beach to be told it was closed for maintenance. We did not like the poolside buffet at the Beach resort (very limited menu and cool (not warm/hot) food. Minor but will note, no face clothes/wash clothes in the rooms. One or 2 fruity drinks were ok, but we drank mostly beer (modelo) all week. There is a good variety of food in buffets, but was not hot in most cases. Overall, we made the best of our trip, but will look at another hotel next time.
4
Jose Ramon Rodriguez
22 de set. de 2025
·
Hospedou-se por 4 noites
The hotel Buffett restaurant was closed most of the time and we had to go to the next hotel restaurant to have breakfast and dinner. The lunch was only available at the next hotel beach restaurant, not at the main buffet, so we had to walk a lot for every meal. At 5 PM at our hotel swimming pool bar the was not beer available, not draft, not canned beer, any beer at all!! The lobby bar was closed the last day of our stay. Customer service office only allowed us to reserve 1 specialty restaurant during our entire stay, which was 4 nights and 5 days.
The hotel Buffett restaurant was closed most of the time and we had to go to the next hotel restaurant to have breakfast and dinner. The lunch was only available at the next hotel beach restaurant, not at the main buffet, so we had to walk a lot for every meal. At 5 PM at our hotel swimming pool bar the was not beer available, not draft, not canned beer, any beer at all!! The lobby bar was closed the last day of our stay. Customer service office only allowed us to reserve 1 specialty restaurant during our entire stay, which was 4 nights and 5 days.
8
Alyssa
20 de jul. de 2025
·
Hospedou-se por 6 noites
The Barcelo Maya is a great all inclusive resort with surprisingly great buffets. It is ideal for families and couples alike. The service staff are incredibly kind and attentive. The restaurants are about on par for all inclusive style restaurants. The Lindo stood out and the other booking choices were fun with great experiences. The hours for the buffets could use an evaluation, it would be nice to keep them open for longer hours to all the families that did not choose premier option. The rooms were a bit outdated but the A/C worked and housekeeping was attentive and very detailed. The pools were clean for the most part. There is volleyball in and out of the pool that you can rent balls for at the hut by the beach that you get towels at. Also, the gift shop in this hut has better prices.They could use 1 to 2 more staff at the swim up bars during peak times in the afternoon and evenings. We found that just quickly getting out of the pool and going to the walk up bartender in front of the buffet lodges, was much faster. The shows are fun throughout the week, Michael Jackson and Karaoke night were very entertaining. The mall and merchant booths are fun at night after dinners. The merchants are willing to negotiate and they have nice keepsakes and typical tourist type gifts and clothing. The wave ride, mini golf and bowling are fun options. During the day mini golf is free and bowling is BOGO, so a good time to go. There is also food and bar that is 24 hr in the blowing alley.
The Barcelo Maya is a great all inclusive resort with surprisingly great buffets. It is ideal for families and couples alike. The service staff are incredibly kind and attentive. The restaurants are about on par for all inclusive style restaurants. The Lindo stood out and the other booking choices were fun with great experiences. The hours for the buffets could use an evaluation, it would be nice to keep them open for longer hours to all the families that did not choose premier option. The rooms were a bit outdated but the A/C worked and housekeeping was attentive and very detailed. The pools were clean for the most part. There is volleyball in and out of the pool that you can rent balls for at the hut by the beach that you get towels at. Also, the gift shop in this hut has better prices.They could use 1 to 2 more staff at the swim up bars during peak times in the afternoon and evenings. We found that just quickly getting out of the pool and going to the walk up bartender in front of the buffet lodges, was much faster. The shows are fun throughout the week, Michael Jackson and Karaoke night were very entertaining. The mall and merchant booths are fun at night after dinners. The merchants are willing to negotiate and they have nice keepsakes and typical tourist type gifts and clothing. The wave ride, mini golf and bowling are fun options. During the day mini golf is free and bowling is BOGO, so a good time to go. There is also food and bar that is 24 hr in the blowing alley.
6
Jonathan Torail
30 de out. de 2025
·
Hospedou-se por 5 noites
The food is horrible, the buffet is trash!!!
The food is horrible, the buffet is trash!!!
8
Philip
30 de jun. de 2025
·
Hospedou-se por 5 noites
Was a very nice resort with friendly staff and clean facilities. A good amount of choice on things to do. Buffet food was marginal, but restaurants were good.
Was a very nice resort with friendly staff and clean facilities. A good amount of choice on things to do. Buffet food was marginal, but restaurants were good.
6
Andrew
22 de mai. de 2025
·
Hospedou-se por 7 noites
Wife got food poisoning 2nd day called resort doctor,they sent wife to hospital via ambulance..had to stay overnight in hospital...doctor said it was food poisoning.. we told resort they did nothing
Wife got food poisoning 2nd day called resort doctor,they sent wife to hospital via ambulance..had to stay overnight in hospital...doctor said it was food poisoning.. we told resort they did nothing
6
Dimitar
11 de fev. de 2025
·
Hospedou-se por 5 noites
We stayed at Barcelo Maya Beach from Jan 28 to Feb 2. The resort is massive, and as a guest, you have access to 4 or 5 hotels within the complex, meaning you can use their restaurants, bars, buffets, pools, beaches, lobbies, entertainment venues, and more. The hotel lobbies, gardens, and pools are absolutely stunning, with plenty of lush greenery. The beach is beautiful! Bring water shoes because the water is murky for the first 200 feet (about 60 meters), and there are many underwater rocks. Stingrays also swim in the shallow areas—I even accidentally stepped on one, so be careful! The downsides of the hotel: Not enough lounge chairs – This is the most frustrating issue. There are simply not enough loungers for all guests. People wake up before dawn just to place their towels and "reserve" chairs. By 8 AM, every lounger by the beach and pool was already taken. The problem is that many guests don’t actually show up until midday, leaving others without a place to sit. Meanwhile, there is plenty of space on the beach and around the pool for at least twice as many loungers, but for some reason, the hotel doesn’t provide enough. Limited à la carte restaurant reservations – For our 5-night stay, we were only allowed 2 reservations at the à la carte restaurants.The food in these restaurants was almost the same as in the buffet. As for drinks, don’t expect high-quality cocktails. The hotel is worth it for the price, offering good value for money.The staff was very kind.
We stayed at Barcelo Maya Beach from Jan 28 to Feb 2. The resort is massive, and as a guest, you have access to 4 or 5 hotels within the complex, meaning you can use their restaurants, bars, buffets, pools, beaches, lobbies, entertainment venues, and more. The hotel lobbies, gardens, and pools are absolutely stunning, with plenty of lush greenery. The beach is beautiful! Bring water shoes because the water is murky for the first 200 feet (about 60 meters), and there are many underwater rocks. Stingrays also swim in the shallow areas—I even accidentally stepped on one, so be careful! The downsides of the hotel: Not enough lounge chairs – This is the most frustrating issue. There are simply not enough loungers for all guests. People wake up before dawn just to place their towels and "reserve" chairs. By 8 AM, every lounger by the beach and pool was already taken. The problem is that many guests don’t actually show up until midday, leaving others without a place to sit. Meanwhile, there is plenty of space on the beach and around the pool for at least twice as many loungers, but for some reason, the hotel doesn’t provide enough. Limited à la carte restaurant reservations – For our 5-night stay, we were only allowed 2 reservations at the à la carte restaurants.The food in these restaurants was almost the same as in the buffet. As for drinks, don’t expect high-quality cocktails. The hotel is worth it for the price, offering good value for money.The staff was very kind.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
8
Dora Alicia
6 de ago. de 2026
·
Hospedou-se por 6 noites
This place was beautiful and all food and drinks were great but I did have a problem, I am disabled and I have trouble walking and for a person like me to go to a resort like this one was hard to get around it was just to much walking and no benches to sit and rest if ya could install benches around the property it would be great for us older folks to enjoy .
This place was beautiful and all food and drinks were great but I did have a problem, I am disabled and I have trouble walking and for a person like me to go to a resort like this one was hard to get around it was just to much walking and no benches to sit and rest if ya could install benches around the property it would be great for us older folks to enjoy .
6
Jason
5 de ago. de 2026
·
Hospedou-se por 4 noites
Property was great however didn’t like the fact the all inclusive did not include room service and was not explained to me.
Property was great however didn’t like the fact the all inclusive did not include room service and was not explained to me.
10
CAROLINA ALEHEGEM
4 de ago. de 2026
·
Hospedou-se por 5 noites
Las instalaciones están muy bien, el personal es atento y amable. El check in y el check out rapidísimo. Lo malo es la playa con mucho sargazo
Las instalaciones están muy bien, el personal es atento y amable. El check in y el check out rapidísimo. Lo malo es la playa con mucho sargazo
10
Pedro
2 de ago. de 2026
·
Hospedou-se por 8 noites
Very helpful staff and a great place to stay with options for all ages. Small maintenance issues with room appliances. Buffet food is good but we felt it could be a bit better, particularly with more seafood options. The other restaurants were great but you need to make reservations in advance
Very helpful staff and a great place to stay with options for all ages. Small maintenance issues with room appliances. Buffet food is good but we felt it could be a bit better, particularly with more seafood options. The other restaurants were great but you need to make reservations in advance
6
Jessica
30 de jul. de 2026
·
Hospedou-se por 6 noites
Over all it was an okay hotel to stay, we had premium and I felt we weren’t accommodate. Arrived Saturday morning, we were early so no big deal we had to wait till our room was ready but when check in came around our room still wasn’t ready, was told it would be about hour. After traveling all day and waiting in a hot outdoors lobby we were ready to be in our room. Once room was ready & made our way to the room to be told we would have to back to lobby to identify our luggage because “they were too busy and had too many luggage at the time” that was a slap in the face. Food was a hit or miss but over all good. I did like how family friendly it is but would highly suggest that the theater room be enclosed with AC. It’s just too hot in there to enjoy any of the performance. We were a family of 28 total with elderly so having them walk from point A to B was a challenge, again highly suggest maybe installing benches throughout the long walk areas for them to rest. We all stayed 6 night 7 days. Also, we kept losing power through the night which made the AC turn off so that made our room warm, our family members that we not in premium stated it happened to them as well in their rooms.
Over all it was an okay hotel to stay, we had premium and I felt we weren’t accommodate. Arrived Saturday morning, we were early so no big deal we had to wait till our room was ready but when check in came around our room still wasn’t ready, was told it would be about hour. After traveling all day and waiting in a hot outdoors lobby we were ready to be in our room. Once room was ready & made our way to the room to be told we would have to back to lobby to identify our luggage because “they were too busy and had too many luggage at the time” that was a slap in the face. Food was a hit or miss but over all good. I did like how family friendly it is but would highly suggest that the theater room be enclosed with AC. It’s just too hot in there to enjoy any of the performance. We were a family of 28 total with elderly so having them walk from point A to B was a challenge, again highly suggest maybe installing benches throughout the long walk areas for them to rest. We all stayed 6 night 7 days. Also, we kept losing power through the night which made the AC turn off so that made our room warm, our family members that we not in premium stated it happened to them as well in their rooms.
Políticas da propriedade
Check-in
Checkout
De 15:00 a 23:59
Antes de 12:00
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As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
dezembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
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Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-11-09: 290.57108928359986USD
- 2026-11-10: 232.53227557182313USD
- 2026-11-11: 308.2497280556946USD
- 2026-11-12: 232.53227557182313USD
- 2026-11-13: 232.53227557182313USD
- 2026-11-14: 225.13611766442872USD
- 2026-11-15: 225.13611766442872USD
- 2026-11-16: 225.13611766442872USD
- 2026-11-17: 510.8291322569275USD
- 2026-11-18: 892.416887439148USD
- 2026-11-19: 225.13611766442872USD
- 2026-11-20: 231.99227910887146USD
- 2026-11-21: 341.4199961005554USD
- 2026-11-22: 342.90149780456545USD
- 2026-11-23: 225.13611766442872USD
- 2026-11-24: 225.13611766442872USD
- 2026-11-25: 225.13611766442872USD
- 2026-11-26: 225.13611766442872USD
- 2026-11-27: 256.31191118984987USD
- 2026-11-28: 225.13611766442872USD
- 2026-11-29: 225.13611766442872USD
- 2026-11-30: 225.13611766442872USD
- 2026-12-01: 320.96806401022343USD
- 2026-12-02: 316.80053426788334USD
- 2026-12-03: 284.5879890560761USD
- 2026-12-04: 272.38357889195254USD
- 2026-12-05: 256.31191118984987USD
- 2026-12-06: 335.662597785553USD
- 2026-12-07: 337.79453894522095USD
- 2026-12-08: 344.80455479599USD
- 2026-12-09: 348.4362062886658USD
- 2026-12-10: 334.5424437713928USD
- 2026-12-11: 344.80455479599USD
- 2026-12-12: 326.4243222329407USD
- 2026-12-13: 268.4770962232819USD
- 2026-12-14: 284.5879890560761USD
- 2026-12-15: 284.5880230908966USD
- 2026-12-16: 256.31191118984987USD
- 2026-12-17: 284.5880230908966USD
- 2026-12-18: 344.80455479599USD
- 2026-12-19: 344.80455479599USD
- 2026-12-20: 344.80455479599USD
- 2026-12-21: 344.80455479599USD
- 2026-12-22: 349.17442154653935USD
- 2026-12-23: NO DATA
- 2026-12-24: NO DATA
- 2026-12-25: NO DATA
- 2026-12-26: NO DATA
- 2026-12-27: NO DATA
- 2026-12-28: NO DATA
- 2026-12-29: NO DATA
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
- 2027-01-01: NO DATA
- 2027-01-02: 441.8369092628174USD
- 2027-01-03: 350.74264397332763USD
- 2027-01-04: 375.4780284048157USD
- 2027-01-05: 348.91180887112426USD
- 2027-01-06: 337.1718038334961USD
- 2027-01-07: 337.1715315549317USD
- 2027-01-08: 319.1075165096741USD
- 2027-01-09: 319.1075165096741USD
Esta propriedade oferece serviço de traslado do aeroporto (sujeito a sobretaxas). Antes da viagem, os hóspedes devem fornecer os detalhes da chegada à propriedade, usando as informações de contado indicadas na confirmação da reserva. A equipe da recepção vai receber os hóspedes no momento da chegada. Em caso de dúvidas, entre em contato com a propriedade usando os dados que estão na confirmação da reserva. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Esta propriedade aceita cartões de crédito, cartões de débito e dinheiro.
- Quartos com isolamento acústico não estão garantidos
- Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio, detector de fumaça, sistema de segurança e kit de primeiros socorros
- Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
- Esta propriedade impõe uma política rigorosa de traje recomendado no restaurante.
- Somente hóspedes registrados podem ter acesso aos quartos.
- É proibida a entrada de animais, inclusive cães-guia, nesta propriedade.
Dados da empresa
Número de registro da propriedade 008-007-003429/2025
- Taxa de traslado de/para o aeroporto: USD 278 por veículo (ida e volta, ocupação máxima de 7)
- O check-in antecipado está disponível mediante uma taxa (sujeito à disponibilidade).
- Check-out tardio disponível mediante uma taxa (sujeito à disponibilidade)
- A taxa de utilização das instalações inclui spa
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Estacionamento
Transporte de e para o aeroporto
Restaurante
Piscina
Centro de negócios
Serviço de quarto
Atividades
Piscina
Quadra de tênis
Praia privada
Cassino
Jardim
Campo de golfe (na proximidade)
Praia (na proximidade)
Mergulho
Windsurf
Bilhar
Parque infantil
Canoagem
Piscina para crianças
Piscina externa
Música ao vivo
Evening Entertainment
Pool (Seasonal Outdoor)
Tênis de mesa
Terraço
Fitness Center (nearby)
Water Park
Estacionamento
Estacionamento
Transporte de e para o aeroporto
Estacionamento gratuito
Estação de carregamento para carros elétricos
Parking (Limited)
Parking Onsite
Internet
Wi-fi grátis
Serviços
Centro de negócios
Balcão de turismo
Lavagem a seco
Serviço de babá
Serviços domésticos
Instalações para jantares/Eventos
Serviço de câmbio
Cofre
Caixa eletrônico
Armazenamento de bagagem
Área de fumantes
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Geral
Serviço de quarto
Restaurante
Quartos de não fumantes
Sauna
Sauna a vapor
Massagem
Spa e centro de bem-estar
Cabeleireiro/Salão de beleza
Tratamentos corporais
Tratamentos faciais
Clube para crianças
Sala para família
Beach Sun Loungers
Snack Bar/Deli