Cancun Bay All Inclusive Hotel
124 USD
/natt
Gj.snitt. for september
Velg datoer for å se priser og tilgjengelighet
124 USD
/natt
Gj.snitt. for september
Månedlige gjennomsnittspriser
På Cancun Bay All Inclusive Hotel er prisen per natt i gjennomsnitt 124 USD i den billigste måneden (september) og 201 USD i den dyreste måneden (desember), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 191 USD |
| februar | 192 USD |
| mars | 194 USD |
| april | 187 USD |
| mai | 149 USD |
| juni | 147 USD |
| juli | 157 USD |
| august | 140 USD |
| september | 124 USD |
| oktober | 131 USD |
| november | 155 USD |
| desember | 201 USD |
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Dyreste: desember (ca. 201 USD)
Billigste: september (ca. 124 USD)
Om denne eiendommen
Slapp av og koble av med massasjer, kroppsbehandlinger og ansiktsbehandlinger. Her har du tilgang til blant annet 2 utendørsbassenger og et treningssenter. Dette resort-overnattingsstedet i beaux-arts-stil har i tillegg wi-fi (inkludert), c...
Fasiliteter
Slapp av og koble av med massasjer, kroppsbehandlinger og ansiktsbehandlinger. Her har du tilgang til blant annet 2 utendørsbassenger og et treningssenter. Dette resort-overnattingsstedet i beaux-arts-stil har i tillegg wi-fi (inkludert), concierge-tjenester og gavebutikk/kiosk. Gjestene kan enkelt og raskt ta seg rundt i området med buss (mot et tillegg).
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet renseri-/vaskeritjenester, en døgnåpen resepsjon og et flerspråklig personale. Planlegger du en event i Cancun? Som en av dette overnattingsstedet sine gjester tilbys du møte- og konferanserom på opp til 183 kvadratmeter, blant annet konferansesenter og møterom. Gjestene tilbys ubetjent parkering (inkludert) på stedet.
Servering
Smak på internasjonale retter på El Faisan, en av dette overnattingsstedets 4 restauranter, eller bli på rommet og benytt deg av romservice (på fastsatte tidspunkter). Mingle med andre gjester - her tilbys alle gjester mottakelse (inkludert) daglig. Stedet har en bassengbar samt 2 barer/lounger hvor du kan koble av med noe godt å drikke.
Rom
Føl deg som hjemme i et av de 133 gjesterommene, som er individuelt dekorert og utstyrt med minibar og LCD-TV. Rommene har egen balkong eller terrasse. Underholdningen er sikret med kabel-TV. Rommene har privat bad med dusj, regndusjhode og hårføner (på forespørsel).
Beliggenhet
Med sin beliggenhet i Cancun (Zona Hotelera) er Cancun Bay All Inclusive Hotel mindre enn en 5 minutters kjøretur fra Langosta-stranden og Plaza Las Americas. Dette resort-overnattingsstedet ved stranden ligger 3,1 mi (5 km) unna Tortuga-stranden og 4,4 mi (7,1 km) unna Ultramar-ferge Puerto Juárez.
Hva finnes i nærheten
Tortugas-stranden(0.2 miles)
Nichupté-lagunen(0.3 miles)
Las Perlas-stranden(0.5 miles)
Teatro de Cancún(0.5 miles)
Escénica Tower(0.5 miles)
Langosta-stranden(1 miles)
Puerto Cancún Marina Town Center(1.3 miles)
Tortuga-stranden(1.9 miles)
Puerto Cancun golfbane(2.3 miles)
Ceviche-plassen(2.4 miles)
Benito Juarez kommunebygning(2.6 miles)
Plaza Las Americas(2.7 miles)
Cancun golfbane ved Pok Ta Pok(2.8 miles)
Las Palapas-parken(2.9 miles)
Xbalamqué teater(2.9 miles)
Den foretrukne flyplassen for Cancun Bay All Inclusive Hotel er Cancun, Quintana Roo (CUN-Cancun internasjonale flyplass)(12.8 miles)
Parkering
Flyplasstransport
Restaurant
Svømmebasseng
Romservice
Turistinformasjon
Beliggenhet
Boulevard Kukulkan Km 3, Avenida Kukulkan, Cancún, Benito Juárez, Delstaten Quintana Roo, Mexico
Tortugas-stranden (0.2 miles)
Nichupté-lagunen (0.3 miles)
Las Perlas-stranden (0.5 miles)
Teatro de Cancún (0.5 miles)
Escénica Tower (0.5 miles)
Langosta-stranden (1 miles)
Romalternativer
4
Junior Suite, 2 Bedrooms
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 2 Dobbeltsenger
Sover 5
606 ft²
Balkong eller terrasseKlimaanleggSeparat stueEget bad
6
Master Suite 3 Bedrooms
Romdetaljer
2 Ekstra Store Dobbeltsenger
og 2 Dobbeltsenger
Sover 8
1033 ft²
Balkong eller terrasseSeparat spisestueKlimaanleggSeparat stueEget bad
8
Rom – superior, sjøutsikt
Romdetaljer
1 Dobbeltseng
Sover 4
334 ft²
Balkong eller terrasseKlimaanleggEget badArbeidsområde til bærbar PC
8
Rom – standard
Romdetaljer
1 Dobbeltseng
Sover 4
334 ft²
Balkong eller terrasseKlimaanleggEget badArbeidsområde til bærbar PC
Gjesteomtaler
7.8
God
basert på 1 212 verifiserte omtaler
Hvem bor her?
Business
2%
Par
33%
Familie
40%
Grupper
18%
Alene
4%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
Ifølge mange nylige anmeldelser beskrives Cancun Bay All Inclusive Hotel som en liten og budsjettvennlig eiendom ved stranden, med svært vennlig personale, enkle rom, begrenset variasjon i matutvalget og en liten strand i en beskyttet bukt. Hotellet tilbyr en avslappet atmosfære, men med visse kompromisser.
Les merVar dette til hjelp?
Hva gjestene synes
Ifølge mange nylige anmeldelser beskrives Cancun Bay All Inclusive Hotel som en liten og budsjettvennlig eiendom ved stranden, med svært vennlig personale, enkle rom, begrenset variasjon i matutvalget og en liten strand i en beskyttet bukt. Hotellet tilbyr en avslappet atmosfære, men med visse kompromisser.
Mange gjester roser den imøtekommende servicen fra bartendere, underholdningspersonell og renhold, selv om interaksjonen med resepsjonen og pågående salgsforsøk er gjentakende svakheter. Fasilitetene virker beskjedne: bassengene er små og stenger tidlig, underholdningen er begrenset, og musikken rundt bassenget kan være høy om dagen. Tilbakemeldingene om maten er blandet, med en buffet mange finner repetitiv, middager med reservasjon som har begrenset tilgjengelighet, og drikkevarer som anses som enkle; noen satte likevel pris på de varierende alternativene og snacksene. Rommene er utdaterte og enkle, mens beliggenheten er praktisk for busser og ferjen til Isla Mujeres; forvent generelt et vennlig og prisgunstig opphold, snarere enn et fullskala-resort.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Liten og beskjedent hotell med flere bassenger og en smal strand i en bukt; gjestene setter pris på solsenger og hengekøyer. Basseng og barer stenger tidlig, underholdningen er begrenset eller sporadisk, og boblebadet som annonseres er ikke oppvarmet.
Relaterte gjesteomtaler
2
ELENA
19. aug. 2025
·
Overnattet 4 netter
To begin with, lets say THIS place should not exist. Small, poor, claustrophobic, gray, no.amenities, no beach, no water-has a pond-like paddle by the marina where all catamarans stay. No understanding what "seevice" means. No food is small, mote-like dining corner. Has no restaurants, no shows. Felt as I arrived into a prison. No a vacation spot where you desire to be as you pay money for your all-inclusive stay. DO NOT BOOK IT!!
To begin with, lets say THIS place should not exist. Small, poor, claustrophobic, gray, no.amenities, no beach, no water-has a pond-like paddle by the marina where all catamarans stay. No understanding what "seevice" means. No food is small, mote-like dining corner. Has no restaurants, no shows. Felt as I arrived into a prison. No a vacation spot where you desire to be as you pay money for your all-inclusive stay. DO NOT BOOK IT!!
6
LAERCIO
23. mai 2025
·
Overnattet 2 netter
O resort tem uma pequena faixa de areia na praia e poucas áreas com guarda sol. As piscinas fecham muito cedo e os restaurantes também. O all inclusive não é o tempo todo, os restaurantes fecham cedo e abrem tarde. E também tem muito barulho perto dos apartamentos.
O resort tem uma pequena faixa de areia na praia e poucas áreas com guarda sol. As piscinas fecham muito cedo e os restaurantes também. O all inclusive não é o tempo todo, os restaurantes fecham cedo e abrem tarde. E também tem muito barulho perto dos apartamentos.
8
Eliana
12. juni 2025
·
Overnattet 2 netter
Comfortable stay, but beach access is limited The hotel was comfortable, with clean rooms and good service. Overall, I had a pleasant stay. However, it’s located near a pier, and the beach area is very small, making it difficult to swim. If you’re looking for a place to relax, it’s great—but not ideal if swimming at the beach is a priority.
Comfortable stay, but beach access is limited The hotel was comfortable, with clean rooms and good service. Overall, I had a pleasant stay. However, it’s located near a pier, and the beach area is very small, making it difficult to swim. If you’re looking for a place to relax, it’s great—but not ideal if swimming at the beach is a priority.
4
Stacie
18. sep. 2025
·
Overnattet 4 netter
Food was horrible says has 3 restaurants only one was opened buffet style they had one night you can order from menu and a steak was an extra $130 even though it’s supposed to be all inclusive. Nothing to do when it rains out. Pools close way to early 6pm and 8pm. Would not stay here again. Beware of the guys selling tickets on beach for ferry if it’s cancelled they don’t give you your money back.
Food was horrible says has 3 restaurants only one was opened buffet style they had one night you can order from menu and a steak was an extra $130 even though it’s supposed to be all inclusive. Nothing to do when it rains out. Pools close way to early 6pm and 8pm. Would not stay here again. Beware of the guys selling tickets on beach for ferry if it’s cancelled they don’t give you your money back.
8
JESSICA
23. nov. 2025
·
Overnattet 3 netter
Clean room and grounds. Service staff was hustling while front desk staff was not (didn’t seem to care much). In a safe area even though it’s at the end of the hotel zone. Great paved running path right in front of hotel. Food was varied and tasty. Drinks were non stop. Beach was small and there’s not really a place to actually swim…you wade and do more than anything. Nice hammocks both in and out of the water. Swim up bar was advertised as a jacuzzi but was not warm. Overall a great stay.
Clean room and grounds. Service staff was hustling while front desk staff was not (didn’t seem to care much). In a safe area even though it’s at the end of the hotel zone. Great paved running path right in front of hotel. Food was varied and tasty. Drinks were non stop. Beach was small and there’s not really a place to actually swim…you wade and do more than anything. Nice hammocks both in and out of the water. Swim up bar was advertised as a jacuzzi but was not warm. Overall a great stay.
8
Misty
16. aug. 2025
·
Overnattet 3 netter
Room was basic standard room overlooking an AC and 1/2 brick wall it was facing the street so was noisy at night and difficult to sleep. But I made due since it was a short trip (3 days). Staff at bar/beach/buffet were all very tentative. Need more umbrellas at the beach, had to get there early to secure one. Pool area was clean and had a few activities to participate in during afternoon hours. Overall good stay for the cost
Room was basic standard room overlooking an AC and 1/2 brick wall it was facing the street so was noisy at night and difficult to sleep. But I made due since it was a short trip (3 days). Staff at bar/beach/buffet were all very tentative. Need more umbrellas at the beach, had to get there early to secure one. Pool area was clean and had a few activities to participate in during afternoon hours. Overall good stay for the cost
4
John
10. juli 2025
·
Overnattet 10 netter
Noisy evening entertainment till 10 and later. Not much of a beach. Limited food choices
Noisy evening entertainment till 10 and later. Not much of a beach. Limited food choices
8
Guojun
4. nov. 2025
·
Overnattet 5 netter
Pools are next to restaurants and bars. The pool in the resort is more standard for swimming, the two shallow pools near the beach are for drink and play. Room is clean. Resort is on the north of the hotel zone and close to downtown (3km, 30-40 minutes walking distance). Buses stops are near by and is easy to go around zone and to the downtown. Money exchange is at southbound bus stop (cross the street) with reasonable rate (Hotel can also make exchange but the rate is only good for taking the bus - 1:16, $3 is good for two round trip bus fares. Downtown stores has better exchange rate, and airport is even better.). Food is so so if you are not stay in the hotel all the time. The restaurants are closed most of days in the week we were there except the buffet :-( Only Sushi is good at Japanese restaurant, then main course flavor is mixed Tai and Korean, not Japanese. The Italian restaurant only served with Pizza.
Pools are next to restaurants and bars. The pool in the resort is more standard for swimming, the two shallow pools near the beach are for drink and play. Room is clean. Resort is on the north of the hotel zone and close to downtown (3km, 30-40 minutes walking distance). Buses stops are near by and is easy to go around zone and to the downtown. Money exchange is at southbound bus stop (cross the street) with reasonable rate (Hotel can also make exchange but the rate is only good for taking the bus - 1:16, $3 is good for two round trip bus fares. Downtown stores has better exchange rate, and airport is even better.). Food is so so if you are not stay in the hotel all the time. The restaurants are closed most of days in the week we were there except the buffet :-( Only Sushi is good at Japanese restaurant, then main course flavor is mixed Tai and Korean, not Japanese. The Italian restaurant only served with Pizza.
8
Guillaume
25. mars 2025
·
Overnattet 9 netter
The facility and staff are great. It would be better if it was free service for drinks at the buffet, staff is too busy for coffee or water…. The beach is small and surrounded by marina and boat.
The facility and staff are great. It would be better if it was free service for drinks at the buffet, staff is too busy for coffee or water…. The beach is small and surrounded by marina and boat.
6
Janalee April
4. feb. 2025
·
Overnattet 7 netter
Staff was awesome! The site advertised a hot tub and they didn’t have one. Also they advertised yoga and only had 1 stretching class for 20 minutes in one week. They advertised 5 restaurants but only had 3. Everything shuts down at 10:00pm- no entertainment or alcohol after 10pm
Staff was awesome! The site advertised a hot tub and they didn’t have one. Also they advertised yoga and only had 1 stretching class for 20 minutes in one week. They advertised 5 restaurants but only had 3. Everything shuts down at 10:00pm- no entertainment or alcohol after 10pm
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Tilbakemeldingene er blandet: mange beskriver svært rene rom og velholdte områder, mens andre rapporterer om lukt, lekkasjer, skadedyr og ujevn rengjøring eller håndkletilgang.
Relaterte gjesteomtaler
6
Genesis
26. okt. 2024
·
Overnattet 5 netter
I was here for 4 nights. For the price, this was 3.5 stars. PROS: - safe location - bar was good - beach access and pool was very beautiful and nice - food hours were great - decently sized rooms - nice balcony for every room - the outside resturant food and breakfast is good - affordable CONS: - the buffet was ok. Everything tasted about the same. Reminded me of my college dining hall ( current college student) - it is a bit hard to get a reservation for their ONE resturant they have. You have to ask guest services in person. It is a bit annoying/ inconvenient because you can\'t call or make a reservation online. I usually spent my mornings outside of the hotel and when I came back, it would be full. - service at the buffet was not consistent. My boyfriend and I were the only ones there and the servers did not ask if we wanted any drinks until we finished our meals. It is not self service beverages. For breakfast, I would not get asked if I wanted a coffee or water like everyone else. I would have to ask myself. - there are ants in the rooms. The housekeeper did come and "get rid of them" but they came back after a few hours. I did not bring food into the room. - housekeepers are not consistent with which time they come clean. Sometimes 10am, others 8pm. They do not come back if you ask them to be back later. Overall, I would recommend this resort if it is in your price range and want nice beach access. Bus stops are nearby.
I was here for 4 nights. For the price, this was 3.5 stars. PROS: - safe location - bar was good - beach access and pool was very beautiful and nice - food hours were great - decently sized rooms - nice balcony for every room - the outside resturant food and breakfast is good - affordable CONS: - the buffet was ok. Everything tasted about the same. Reminded me of my college dining hall ( current college student) - it is a bit hard to get a reservation for their ONE resturant they have. You have to ask guest services in person. It is a bit annoying/ inconvenient because you can\'t call or make a reservation online. I usually spent my mornings outside of the hotel and when I came back, it would be full. - service at the buffet was not consistent. My boyfriend and I were the only ones there and the servers did not ask if we wanted any drinks until we finished our meals. It is not self service beverages. For breakfast, I would not get asked if I wanted a coffee or water like everyone else. I would have to ask myself. - there are ants in the rooms. The housekeeper did come and "get rid of them" but they came back after a few hours. I did not bring food into the room. - housekeepers are not consistent with which time they come clean. Sometimes 10am, others 8pm. They do not come back if you ask them to be back later. Overall, I would recommend this resort if it is in your price range and want nice beach access. Bus stops are nearby.
10
Javier J
20. des. 2025
·
Overnattet 3 netter
Hotel bonito, muy limpio, el bufete también muy bueno, disfrute mucho la estancia
Hotel bonito, muy limpio, el bufete también muy bueno, disfrute mucho la estancia
4
Kristina
16. juni 2025
·
Overnattet 2 netter
I did extensive research before booking Cancun Bay Resort and was initially comforted by the many positive reviews. Unfortunately, my experience did not match the praise. The atmosphere was overwhelmingly dominated by rowdy adults clearly there to party. Inappropriate conversations and foul language were common, even in the presence of children. It was uncomfortable and frankly, gross. Our suite was in unacceptable condition. There was a hole in one of the doors. Even worse, we spotted roaches. The cleanliness and upkeep were far below standard. At one point the water shut off entirely. When we went to the front desk, another guest was already there – furious – because this had happened multiple times during her trip. Friday night at 9 PM, the hotel next door blasted an extremely loud musical show that made it feel like we were sleeping inside a concert venue. I’m Mexican and very familiar with neighborhood celebrations, but this was on a completely different and disruptive level. The food overall was just okay. The one saving grace was the snack bar, which served delicious hamburgers and fries. Sadly, they closed at 5 PM, limiting the enjoyment. If you're traveling with kids, do NOT stay at Cancun Bay Resort. The environment is not child-friendly, the accommodations are subpar, and the disruptions are frequent. If you value comfort, quality, and peace of mind, spend a little more and stay somewhere that actually delivers what it promises.
I did extensive research before booking Cancun Bay Resort and was initially comforted by the many positive reviews. Unfortunately, my experience did not match the praise. The atmosphere was overwhelmingly dominated by rowdy adults clearly there to party. Inappropriate conversations and foul language were common, even in the presence of children. It was uncomfortable and frankly, gross. Our suite was in unacceptable condition. There was a hole in one of the doors. Even worse, we spotted roaches. The cleanliness and upkeep were far below standard. At one point the water shut off entirely. When we went to the front desk, another guest was already there – furious – because this had happened multiple times during her trip. Friday night at 9 PM, the hotel next door blasted an extremely loud musical show that made it feel like we were sleeping inside a concert venue. I’m Mexican and very familiar with neighborhood celebrations, but this was on a completely different and disruptive level. The food overall was just okay. The one saving grace was the snack bar, which served delicious hamburgers and fries. Sadly, they closed at 5 PM, limiting the enjoyment. If you're traveling with kids, do NOT stay at Cancun Bay Resort. The environment is not child-friendly, the accommodations are subpar, and the disruptions are frequent. If you value comfort, quality, and peace of mind, spend a little more and stay somewhere that actually delivers what it promises.
8
JESSICA
23. nov. 2025
·
Overnattet 3 netter
Clean room and grounds. Service staff was hustling while front desk staff was not (didn’t seem to care much). In a safe area even though it’s at the end of the hotel zone. Great paved running path right in front of hotel. Food was varied and tasty. Drinks were non stop. Beach was small and there’s not really a place to actually swim…you wade and do more than anything. Nice hammocks both in and out of the water. Swim up bar was advertised as a jacuzzi but was not warm. Overall a great stay.
Clean room and grounds. Service staff was hustling while front desk staff was not (didn’t seem to care much). In a safe area even though it’s at the end of the hotel zone. Great paved running path right in front of hotel. Food was varied and tasty. Drinks were non stop. Beach was small and there’s not really a place to actually swim…you wade and do more than anything. Nice hammocks both in and out of the water. Swim up bar was advertised as a jacuzzi but was not warm. Overall a great stay.
10
Alfredo Acosta
22. mars 2025
·
Overnattet 4 netter
This is a smaller property, it was exceptionally clean and well maintained.
This is a smaller property, it was exceptionally clean and well maintained.
4
Alysha
29. juni 2025
·
Overnattet 4 netter
The property is pretty good, rooms are very basic just a bed and a tv nothing to spectacular. On the first night we requested blankets because the room was cold and we were given two mattress protectors instead of blankets. The next day we requested pool towels and were told that they would deliver the towels to us by the pool. The towels never came. There are two pools as well as an adult jacuzzi area with a swim up bar. The water in the jacuzzi area always seemed to have some sort of white film floating around no matter what time if the day you went. All of the staff at the swim up bar were amazing!! Day 3 our room wasn’t cleaned after coming back from an excursion so we had no clean bath towels or toilet paper. All communications are through what’s app, so I made a request via what’s app for those items I spoke with some who said they would bring them up. An hour later still nothing, so I sent another message that was read and ignored, then another that was read and ignored. I then went to the front desk where I was given toilet paper and pool towels because they didn’t have any bath towels available. Now for the food. There is absolutely nothing edible on the resort. They advertise 5 restaurants on site, during our 5 day stay only 3 of the 5 opened. The buffet was small 1grain option, 1 meat option, a veggie option and a salad bar with NO FRUIT IN SIGHT. I was forced to eat out every meal for the 5 days there because the options are horrible.
The property is pretty good, rooms are very basic just a bed and a tv nothing to spectacular. On the first night we requested blankets because the room was cold and we were given two mattress protectors instead of blankets. The next day we requested pool towels and were told that they would deliver the towels to us by the pool. The towels never came. There are two pools as well as an adult jacuzzi area with a swim up bar. The water in the jacuzzi area always seemed to have some sort of white film floating around no matter what time if the day you went. All of the staff at the swim up bar were amazing!! Day 3 our room wasn’t cleaned after coming back from an excursion so we had no clean bath towels or toilet paper. All communications are through what’s app, so I made a request via what’s app for those items I spoke with some who said they would bring them up. An hour later still nothing, so I sent another message that was read and ignored, then another that was read and ignored. I then went to the front desk where I was given toilet paper and pool towels because they didn’t have any bath towels available. Now for the food. There is absolutely nothing edible on the resort. They advertise 5 restaurants on site, during our 5 day stay only 3 of the 5 opened. The buffet was small 1grain option, 1 meat option, a veggie option and a salad bar with NO FRUIT IN SIGHT. I was forced to eat out every meal for the 5 days there because the options are horrible.
10
Jessica
8. aug. 2025
·
Overnattet 3 netter
This property was amazing! I am still in awe at the cleanliness, upkeep of facilities, staff friendliness, and overall vibe! It was my daughter’s first time in Mexico and staying at a resort and she made so many friends who even taught her how to swim! I look forward to coming back soon. I highly recommend!!!!!
This property was amazing! I am still in awe at the cleanliness, upkeep of facilities, staff friendliness, and overall vibe! It was my daughter’s first time in Mexico and staying at a resort and she made so many friends who even taught her how to swim! I look forward to coming back soon. I highly recommend!!!!!
6
Jinisha Santy
20. aug. 2025
·
Overnattet 1 natt
My room was in a area where there was strong sewage smell.
My room was in a area where there was strong sewage smell.
2
Christopher
10. nov. 2025
·
Overnattet 1 natt
Terrible accommodations, terrible service, the bed sheets were old, my bed had hair on it when I arrived. Toilet barely flushed. 100% do not recommend. Giving only 1 star because the buffet was nice other than that the food was also not good.
Terrible accommodations, terrible service, the bed sheets were old, my bed had hair on it when I arrived. Toilet barely flushed. 100% do not recommend. Giving only 1 star because the buffet was nice other than that the food was also not good.
8
Shahrzad
9. nov. 2025
·
Overnattet 5 netter
I stayed at Cancún Bay Resort for five nights and really enjoyed my stay. The hotel is small but has everything you need — comfortable, cozy, and clean. The atmosphere feels peaceful and welcoming, perfect for relaxing after a day out. The food was tasty with a good variety every day. Overall, a lovely little place in Cancún that I’d definitely recommend!
I stayed at Cancún Bay Resort for five nights and really enjoyed my stay. The hotel is small but has everything you need — comfortable, cozy, and clean. The atmosphere feels peaceful and welcoming, perfect for relaxing after a day out. The food was tasty with a good variety every day. Overall, a lovely little place in Cancún that I’d definitely recommend!
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Rommene er enkle og utdaterte; layout og utsikt varierer sterkt, og noen vender mot gate eller støy fra arrangementer. Suiter tilbyr mer plass, men det rapporteres om vedlikeholdsproblemer og sporadiske problemer med klimaanlegg eller bad.
Relaterte gjesteomtaler
6
Genesis
26. okt. 2024
·
Overnattet 5 netter
I was here for 4 nights. For the price, this was 3.5 stars. PROS: - safe location - bar was good - beach access and pool was very beautiful and nice - food hours were great - decently sized rooms - nice balcony for every room - the outside resturant food and breakfast is good - affordable CONS: - the buffet was ok. Everything tasted about the same. Reminded me of my college dining hall ( current college student) - it is a bit hard to get a reservation for their ONE resturant they have. You have to ask guest services in person. It is a bit annoying/ inconvenient because you can\'t call or make a reservation online. I usually spent my mornings outside of the hotel and when I came back, it would be full. - service at the buffet was not consistent. My boyfriend and I were the only ones there and the servers did not ask if we wanted any drinks until we finished our meals. It is not self service beverages. For breakfast, I would not get asked if I wanted a coffee or water like everyone else. I would have to ask myself. - there are ants in the rooms. The housekeeper did come and "get rid of them" but they came back after a few hours. I did not bring food into the room. - housekeepers are not consistent with which time they come clean. Sometimes 10am, others 8pm. They do not come back if you ask them to be back later. Overall, I would recommend this resort if it is in your price range and want nice beach access. Bus stops are nearby.
I was here for 4 nights. For the price, this was 3.5 stars. PROS: - safe location - bar was good - beach access and pool was very beautiful and nice - food hours were great - decently sized rooms - nice balcony for every room - the outside resturant food and breakfast is good - affordable CONS: - the buffet was ok. Everything tasted about the same. Reminded me of my college dining hall ( current college student) - it is a bit hard to get a reservation for their ONE resturant they have. You have to ask guest services in person. It is a bit annoying/ inconvenient because you can\'t call or make a reservation online. I usually spent my mornings outside of the hotel and when I came back, it would be full. - service at the buffet was not consistent. My boyfriend and I were the only ones there and the servers did not ask if we wanted any drinks until we finished our meals. It is not self service beverages. For breakfast, I would not get asked if I wanted a coffee or water like everyone else. I would have to ask myself. - there are ants in the rooms. The housekeeper did come and "get rid of them" but they came back after a few hours. I did not bring food into the room. - housekeepers are not consistent with which time they come clean. Sometimes 10am, others 8pm. They do not come back if you ask them to be back later. Overall, I would recommend this resort if it is in your price range and want nice beach access. Bus stops are nearby.
10
maria
12. des. 2024
·
Overnattet 7 netter
The property wasn’t that big but it was beautiful. The standard room was very small you couldn’t walk without banging into the furniture. The shower was the size of small closet amd it had a very small curtain. My room was upgraded and I got a two bedroom room. Beautiful and big. The water from the shower was cold. I have to praise the staff. They were excellent. The staff was very nice and their service was excellent. They cleaned my room everyday. In the dining room and pool staff was excellent. They were constantly asking if I needed anything. The food from the hotel was very good . The only complain I have it’s the entertainment. They don’t have shows. They only have karaoke and a singer to perform three times a week. The singer was great. The hotel it’s at the end of zona hotelera away from others hotels and everything. Nothing around! You have to take a bus to go anywhere. The beach was small but it was kept nice and clean. There were plenty of chairs and umbrellas around to seat and the servers were constantly bringing you food and drinks if you asked. Excellent staff and service. There was fun by the pool with games, Zumba, volleyball, etc. Again I praised the staff. Excellent service!
The property wasn’t that big but it was beautiful. The standard room was very small you couldn’t walk without banging into the furniture. The shower was the size of small closet amd it had a very small curtain. My room was upgraded and I got a two bedroom room. Beautiful and big. The water from the shower was cold. I have to praise the staff. They were excellent. The staff was very nice and their service was excellent. They cleaned my room everyday. In the dining room and pool staff was excellent. They were constantly asking if I needed anything. The food from the hotel was very good . The only complain I have it’s the entertainment. They don’t have shows. They only have karaoke and a singer to perform three times a week. The singer was great. The hotel it’s at the end of zona hotelera away from others hotels and everything. Nothing around! You have to take a bus to go anywhere. The beach was small but it was kept nice and clean. There were plenty of chairs and umbrellas around to seat and the servers were constantly bringing you food and drinks if you asked. Excellent staff and service. There was fun by the pool with games, Zumba, volleyball, etc. Again I praised the staff. Excellent service!
8
Misty
16. aug. 2025
·
Overnattet 1 natt
I traveled solo, so I got a basic standard room. It faced the main road and was very noisy at night, so it was difficult to sleep sometimes. View was a brick wall and and an AC. Room was ok for a shot trip so I made due. Staff were all very tentative and friendly. Buffett was the same food, just disguised differently each meal, but filled me. If you’re a foodie definitely not for you. Overall a good place to stay for the value.
I traveled solo, so I got a basic standard room. It faced the main road and was very noisy at night, so it was difficult to sleep sometimes. View was a brick wall and and an AC. Room was ok for a shot trip so I made due. Staff were all very tentative and friendly. Buffett was the same food, just disguised differently each meal, but filled me. If you’re a foodie definitely not for you. Overall a good place to stay for the value.
6
Cam Tu
5. nov. 2025
·
Overnattet 4 netter
staying in this resort twice and everything is good. just hope they improve their food options. Same everytime.
staying in this resort twice and everything is good. just hope they improve their food options. Same everytime.
4
Melissa
5. des. 2024
·
Overnattet 4 netter
It was mediocre from the start. Typically if you arrive before check-in you can still use the pool and get drinks. They would not allow us to. We had to go to the beach and wait so that was a bummer. We were travelling with our four kids so they were hungry from flying all night. Eventually I asked can we have something to drink and they let us, but weren\'t exactly thrilled. I was told no bottled water. The food choices were slim. We did like the BBQ dinner, but it was the only meal everyone ate and actually enjoyed it. I was shocked no guacamole at the whole "resort." No mimosas before 11- not a huge issue but such a bummer because it was my birthday and I was looking forward to it. We had the grand suite and it is severely damaged. We travel to Cancun annually and like the area, but this was collectively our least favorite trip. It was still Cancun and vacation so we made the best, but sure wouldn\'t choose to stay here again. Not really impressed at all.
It was mediocre from the start. Typically if you arrive before check-in you can still use the pool and get drinks. They would not allow us to. We had to go to the beach and wait so that was a bummer. We were travelling with our four kids so they were hungry from flying all night. Eventually I asked can we have something to drink and they let us, but weren\'t exactly thrilled. I was told no bottled water. The food choices were slim. We did like the BBQ dinner, but it was the only meal everyone ate and actually enjoyed it. I was shocked no guacamole at the whole "resort." No mimosas before 11- not a huge issue but such a bummer because it was my birthday and I was looking forward to it. We had the grand suite and it is severely damaged. We travel to Cancun annually and like the area, but this was collectively our least favorite trip. It was still Cancun and vacation so we made the best, but sure wouldn\'t choose to stay here again. Not really impressed at all.
6
Alejandro
9. nov. 2025
·
Overnattet 4 netter
Staff was extremely good. 10/10. They treated us like kings. Rooms are out of a date but have good prices, could have better bathroom and toilet. The only bad thing is that there is no 24hrs bar, it closes at 11:00pm
Staff was extremely good. 10/10. They treated us like kings. Rooms are out of a date but have good prices, could have better bathroom and toilet. The only bad thing is that there is no 24hrs bar, it closes at 11:00pm
8
Misty
16. aug. 2025
·
Overnattet 3 netter
Room was basic standard room overlooking an AC and 1/2 brick wall it was facing the street so was noisy at night and difficult to sleep. But I made due since it was a short trip (3 days). Staff at bar/beach/buffet were all very tentative. Need more umbrellas at the beach, had to get there early to secure one. Pool area was clean and had a few activities to participate in during afternoon hours. Overall good stay for the cost
Room was basic standard room overlooking an AC and 1/2 brick wall it was facing the street so was noisy at night and difficult to sleep. But I made due since it was a short trip (3 days). Staff at bar/beach/buffet were all very tentative. Need more umbrellas at the beach, had to get there early to secure one. Pool area was clean and had a few activities to participate in during afternoon hours. Overall good stay for the cost
6
Laura
19. apr. 2025
·
Overnattet 7 netter
The resort is dated but the rooms are very spacious. The beach is almost non existent and the dining options are limited. However, the staff is amazing and the grounds are clean. It's a budget and family friendly property.
The resort is dated but the rooms are very spacious. The beach is almost non existent and the dining options are limited. However, the staff is amazing and the grounds are clean. It's a budget and family friendly property.
8
David
7. jan. 2025
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Overnattet 8 netter
This is the most honest opinion I can give about tgis property, if you gotten a room on the first floor this is a 2-3 star resort. If you have a room on any of the upper floors thid is a 3-4 star resort. Keep in mind I only had the opportunity to stay in one room on the first floor, and one on the third. This was due to the fact that I had been sold on a 4 star experience, but started out with something like a 2.5 star on the first floor. I taled to expedia about the multiple concerns I had had with my first floor room regarding mold, mildew, and what I felt most important not a properly locking patio sliding door. I did attempt to have "maintenance" fix this, but the response I got was dont pull the sliding door so hard. To me that wasnt a sufficient response being that anybody with ill intent is not going to try to jimmy the sliding door nicely. At that point Id had enough and demanded to speak directly to the manager Juan. This is when my trip got better, he had us moved to an upper floor with a nice ocean view, clean, spacious, no mold, no mildew. The way I see it is the lower levels are for the "budget friendly" traveler, or those young enough not to care about having proper accommodations because they are just there to party, in which case when I was a younger travelling party animal the lower level would have been fine. That the short version of what I have to say about the property and room accommodations. This is not a 5star resort, anywhere from 2.5to4 based on room
This is the most honest opinion I can give about tgis property, if you gotten a room on the first floor this is a 2-3 star resort. If you have a room on any of the upper floors thid is a 3-4 star resort. Keep in mind I only had the opportunity to stay in one room on the first floor, and one on the third. This was due to the fact that I had been sold on a 4 star experience, but started out with something like a 2.5 star on the first floor. I taled to expedia about the multiple concerns I had had with my first floor room regarding mold, mildew, and what I felt most important not a properly locking patio sliding door. I did attempt to have "maintenance" fix this, but the response I got was dont pull the sliding door so hard. To me that wasnt a sufficient response being that anybody with ill intent is not going to try to jimmy the sliding door nicely. At that point Id had enough and demanded to speak directly to the manager Juan. This is when my trip got better, he had us moved to an upper floor with a nice ocean view, clean, spacious, no mold, no mildew. The way I see it is the lower levels are for the "budget friendly" traveler, or those young enough not to care about having proper accommodations because they are just there to party, in which case when I was a younger travelling party animal the lower level would have been fine. That the short version of what I have to say about the property and room accommodations. This is not a 5star resort, anywhere from 2.5to4 based on room
8
Merhawit
15. apr. 2025
·
Overnattet 4 netter
My friends and I stayed here for spring break and the master suite was great and spacious! The bathroom smelled a little weird but the resort is so beautiful. Food wasn’t that for an all inclusive I would stay here again!
My friends and I stayed here for spring break and the master suite was great and spacious! The bathroom smelled a little weird but the resort is so beautiful. Food wasn’t that for an all inclusive I would stay here again!
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Service
Personalet roses bredt for å være vennlig og hardtarbeidende i barer, underholdning og renhold. Resepsjonsservicen kan imidlertid være ujevn, og noen føler seg presset av concierge sine salgsforsøk.
Relaterte gjesteomtaler
6
Denille Trendi
20. jan. 2025
·
Overnattet 7 netter
Liked-most staff were very welcoming and accommodating, beach was kept in excellent condition. Specialty restaurants of Japanese, bbq and Italian were great, the service exceptional! Memorized several peoples drink orders through the week, brought another just as you were finishing. Did not like-immediately greeted guest services by an invitation to a time share and weren’t providing service after refusing. We were there as a family and did not want to sacrifice a morning of time we planned to spend with our children, yet were then turned down/misinformed/given the run around to make special restaurant arrangements already included in the package we purchased. The excursions staff member much more respectful of letting us decide/discuss what excision we wanted. Buffet was repetitive, every day mostly same thing or trying to use up supplies from night before. Specialty restaurant nights broke up eating the same meals everyday, basic tasting, limited or no spices. Limited food options at points needing to know when what place was open, what it offered when…not really something you think of on vacation. Food was really the big let down of the week, as a basic example not being able to get guacamole in Mexico was a first time for us after staying several other locations. The other down fall was not on Cancun bay, the resort 2 down that played musics until 2-3am, we kept the windows closed and it was quiet enough to sleep. Just nice to be able to listen to the waves.
Liked-most staff were very welcoming and accommodating, beach was kept in excellent condition. Specialty restaurants of Japanese, bbq and Italian were great, the service exceptional! Memorized several peoples drink orders through the week, brought another just as you were finishing. Did not like-immediately greeted guest services by an invitation to a time share and weren’t providing service after refusing. We were there as a family and did not want to sacrifice a morning of time we planned to spend with our children, yet were then turned down/misinformed/given the run around to make special restaurant arrangements already included in the package we purchased. The excursions staff member much more respectful of letting us decide/discuss what excision we wanted. Buffet was repetitive, every day mostly same thing or trying to use up supplies from night before. Specialty restaurant nights broke up eating the same meals everyday, basic tasting, limited or no spices. Limited food options at points needing to know when what place was open, what it offered when…not really something you think of on vacation. Food was really the big let down of the week, as a basic example not being able to get guacamole in Mexico was a first time for us after staying several other locations. The other down fall was not on Cancun bay, the resort 2 down that played musics until 2-3am, we kept the windows closed and it was quiet enough to sleep. Just nice to be able to listen to the waves.
10
Laura
31. des. 2024
·
Overnattet 3 netter
We loved our stay at the Cancun Bay Hotel. All the staff took great care of us. They offered tour packages (including a trip to Isla de Mujeres) and we loved everything! My husband and I will definitely be back! We would especially like to thank Alexandre Sanches (front desk agent) who checked us in and out, he provided an extraordinary service!
We loved our stay at the Cancun Bay Hotel. All the staff took great care of us. They offered tour packages (including a trip to Isla de Mujeres) and we loved everything! My husband and I will definitely be back! We would especially like to thank Alexandre Sanches (front desk agent) who checked us in and out, he provided an extraordinary service!
6
Phuc
4. jan. 2025
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Overnattet 4 netter
We had a great experience much thanks to the wonderful and dedicated staff at the restaurant and at the bars. The front desk were not as friendly and the people at the registration desk were pushy with sales. The same people Gave us wrong information about when to register for dinner so we never got to enjoy the bbq or la vista staying there for 5 nights. We kept going in circles and perhaps that could have been a language barrier. Perhaps more friendly and clear communication would help our experience. The hotel was very slippery with the rain coming in. Tough for our aging parents to walk around. We did not have a phone in our room. The AC unit had condensation that would leak inside the room and onto the steps going down onto the floors of the bedroom. Water from the rain leaked into the ceiling of the kitchen. The walls had some water in it for the master bedroom. The cleaning stuff was friendly, and also the gentleman who always came to stock. The drinks was great with so many options in Cancun. We would definitely definitely try another hotel next time.
We had a great experience much thanks to the wonderful and dedicated staff at the restaurant and at the bars. The front desk were not as friendly and the people at the registration desk were pushy with sales. The same people Gave us wrong information about when to register for dinner so we never got to enjoy the bbq or la vista staying there for 5 nights. We kept going in circles and perhaps that could have been a language barrier. Perhaps more friendly and clear communication would help our experience. The hotel was very slippery with the rain coming in. Tough for our aging parents to walk around. We did not have a phone in our room. The AC unit had condensation that would leak inside the room and onto the steps going down onto the floors of the bedroom. Water from the rain leaked into the ceiling of the kitchen. The walls had some water in it for the master bedroom. The cleaning stuff was friendly, and also the gentleman who always came to stock. The drinks was great with so many options in Cancun. We would definitely definitely try another hotel next time.
8
Gayle
9. nov. 2025
·
Overnattet 6 netter
Front desk very friendly & helpful. Bartenders are the best! So friendly & personable. Very attentive!! Buffet staff not very friendly sometimes never even came to our table. Cleaning staff came everyday but sometimes did replace towels or toilet paper. Resort could definitely use some TLC!
Front desk very friendly & helpful. Bartenders are the best! So friendly & personable. Very attentive!! Buffet staff not very friendly sometimes never even came to our table. Cleaning staff came everyday but sometimes did replace towels or toilet paper. Resort could definitely use some TLC!
10
Azahea
28. juli 2025
·
Overnattet 3 netter
Hotel with all inclusive service. Great staff and clean premises. Nearby to amenties like starbucks, oxo, etc.
Hotel with all inclusive service. Great staff and clean premises. Nearby to amenties like starbucks, oxo, etc.
4
Antonella Chisesi
8. aug. 2025
·
Overnattet 5 netter
Was very unhappy with the stafff and service.
Was very unhappy with the stafff and service.
8
JESSICA
23. nov. 2025
·
Overnattet 3 netter
Clean room and grounds. Service staff was hustling while front desk staff was not (didn’t seem to care much). In a safe area even though it’s at the end of the hotel zone. Great paved running path right in front of hotel. Food was varied and tasty. Drinks were non stop. Beach was small and there’s not really a place to actually swim…you wade and do more than anything. Nice hammocks both in and out of the water. Swim up bar was advertised as a jacuzzi but was not warm. Overall a great stay.
Clean room and grounds. Service staff was hustling while front desk staff was not (didn’t seem to care much). In a safe area even though it’s at the end of the hotel zone. Great paved running path right in front of hotel. Food was varied and tasty. Drinks were non stop. Beach was small and there’s not really a place to actually swim…you wade and do more than anything. Nice hammocks both in and out of the water. Swim up bar was advertised as a jacuzzi but was not warm. Overall a great stay.
10
Tyler
17. nov. 2025
·
Overnattet 3 netter
Friendly staff, I didnt use the amenities much but they were really nice. Everything was so clean and a very good vibe. An amazing trip and will definitely come back again! I left to explore the areas mostly but it was really nice to come back to the Amazing food and beverage options! I like how they rotate the food options and restaurants open. Its a super relaxing environment and most helpful staff ive ever experienced! There are plenty of places to go shopping around and many awesome views. The perfect location. The karaoke was fun to listen to a lot of talented people were singing and elevated the experience. I really enjoyed my stay!
Friendly staff, I didnt use the amenities much but they were really nice. Everything was so clean and a very good vibe. An amazing trip and will definitely come back again! I left to explore the areas mostly but it was really nice to come back to the Amazing food and beverage options! I like how they rotate the food options and restaurants open. Its a super relaxing environment and most helpful staff ive ever experienced! There are plenty of places to go shopping around and many awesome views. The perfect location. The karaoke was fun to listen to a lot of talented people were singing and elevated the experience. I really enjoyed my stay!
10
srinivasarao
18. nov. 2025
·
Overnattet 4 netter
Great place to stay, Staff is very nice and friendly.
Great place to stay, Staff is very nice and friendly.
10
Antonio
21. feb. 2025
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Overnattet 6 netter
Everyone at Cancun Bay was very friendly, polite and helpful. Leo at the reception area, Rafaela kept our room clean, Anahi and Enrique the waitresses by the pool were on top of keeping us hydrated. Dayana and Dreidis kept us very busy with the games and Zumba. The entertainment was good. I’m definitely coming back! I only wished they had guacamole and chip!!
Everyone at Cancun Bay was very friendly, polite and helpful. Leo at the reception area, Rafaela kept our room clean, Anahi and Enrique the waitresses by the pool were on top of keeping us hydrated. Dayana and Dreidis kept us very busy with the games and Zumba. The entertainment was good. I’m definitely coming back! I only wished they had guacamole and chip!!
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Beliggenhet
Praktisk og generelt trygt, med enkel tilgang til buss og nærhet til ferjen til Isla Mujeres og sentrum. Stranden ligger i en beskyttet bukt, så svømming og plass er begrenset.
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8
Paul
15. okt. 2025
·
Overnattet 2 netter
The staff was very friendly. The building is old, derelict, needs a lot of minor repairs. It was affordable and close to the ADO bus station, which is what I needed. I had a great time there.
The staff was very friendly. The building is old, derelict, needs a lot of minor repairs. It was affordable and close to the ADO bus station, which is what I needed. I had a great time there.
8
Misty
16. aug. 2025
·
Overnattet 1 natt
I traveled solo, so I got a basic standard room. It faced the main road and was very noisy at night, so it was difficult to sleep sometimes. View was a brick wall and and an AC. Room was ok for a shot trip so I made due. Staff were all very tentative and friendly. Buffett was the same food, just disguised differently each meal, but filled me. If you’re a foodie definitely not for you. Overall a good place to stay for the value.
I traveled solo, so I got a basic standard room. It faced the main road and was very noisy at night, so it was difficult to sleep sometimes. View was a brick wall and and an AC. Room was ok for a shot trip so I made due. Staff were all very tentative and friendly. Buffett was the same food, just disguised differently each meal, but filled me. If you’re a foodie definitely not for you. Overall a good place to stay for the value.
10
Richard
24. nov. 2025
·
Overnattet 3 netter
The hotel is in safe location. The room was adequate and clean. Staff was accommodating and pleasant. A nice variety of food options, breakfast was my favorite! I would stay at Cancun Bay All Inclusive again.
The hotel is in safe location. The room was adequate and clean. Staff was accommodating and pleasant. A nice variety of food options, breakfast was my favorite! I would stay at Cancun Bay All Inclusive again.
8
Eliana
12. juni 2025
·
Overnattet 2 netter
Comfortable stay, but beach access is limited The hotel was comfortable, with clean rooms and good service. Overall, I had a pleasant stay. However, it’s located near a pier, and the beach area is very small, making it difficult to swim. If you’re looking for a place to relax, it’s great—but not ideal if swimming at the beach is a priority.
Comfortable stay, but beach access is limited The hotel was comfortable, with clean rooms and good service. Overall, I had a pleasant stay. However, it’s located near a pier, and the beach area is very small, making it difficult to swim. If you’re looking for a place to relax, it’s great—but not ideal if swimming at the beach is a priority.
8
Yolanda
3. aug. 2025
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Overnattet 1 natt
La relación calidad - precio es buena, es un hotel sencillo pero cómodo, cumple con lo que ofrece y los huéspedes a pesar de ser familias en su mayoría, son bastante tranquilos. Muy recomendable para descansar o un finde de amigos/familia.
La relación calidad - precio es buena, es un hotel sencillo pero cómodo, cumple con lo que ofrece y los huéspedes a pesar de ser familias en su mayoría, son bastante tranquilos. Muy recomendable para descansar o un finde de amigos/familia.
10
Azahea
28. juli 2025
·
Overnattet 3 netter
Hotel with all inclusive service. Great staff and clean premises. Nearby to amenties like starbucks, oxo, etc.
Hotel with all inclusive service. Great staff and clean premises. Nearby to amenties like starbucks, oxo, etc.
8
JESSICA
23. nov. 2025
·
Overnattet 3 netter
Clean room and grounds. Service staff was hustling while front desk staff was not (didn’t seem to care much). In a safe area even though it’s at the end of the hotel zone. Great paved running path right in front of hotel. Food was varied and tasty. Drinks were non stop. Beach was small and there’s not really a place to actually swim…you wade and do more than anything. Nice hammocks both in and out of the water. Swim up bar was advertised as a jacuzzi but was not warm. Overall a great stay.
Clean room and grounds. Service staff was hustling while front desk staff was not (didn’t seem to care much). In a safe area even though it’s at the end of the hotel zone. Great paved running path right in front of hotel. Food was varied and tasty. Drinks were non stop. Beach was small and there’s not really a place to actually swim…you wade and do more than anything. Nice hammocks both in and out of the water. Swim up bar was advertised as a jacuzzi but was not warm. Overall a great stay.
10
Virgilio
5. juni 2025
·
Overnattet 4 netter
What I found unique about this hotel is the balance between cost and quality, I think it's fair. Dining options were really nice, hotel's personnel is very helpful, and the facilities and rooms are very nice. I liked that the beach was the best in comparison to hotels nearby.
What I found unique about this hotel is the balance between cost and quality, I think it's fair. Dining options were really nice, hotel's personnel is very helpful, and the facilities and rooms are very nice. I liked that the beach was the best in comparison to hotels nearby.
8
Guojun
4. nov. 2025
·
Overnattet 5 netter
Pools are next to restaurants and bars. The pool in the resort is more standard for swimming, the two shallow pools near the beach are for drink and play. Room is clean. Resort is on the north of the hotel zone and close to downtown (3km, 30-40 minutes walking distance). Buses stops are near by and is easy to go around zone and to the downtown. Money exchange is at southbound bus stop (cross the street) with reasonable rate (Hotel can also make exchange but the rate is only good for taking the bus - 1:16, $3 is good for two round trip bus fares. Downtown stores has better exchange rate, and airport is even better.). Food is so so if you are not stay in the hotel all the time. The restaurants are closed most of days in the week we were there except the buffet :-( Only Sushi is good at Japanese restaurant, then main course flavor is mixed Tai and Korean, not Japanese. The Italian restaurant only served with Pizza.
Pools are next to restaurants and bars. The pool in the resort is more standard for swimming, the two shallow pools near the beach are for drink and play. Room is clean. Resort is on the north of the hotel zone and close to downtown (3km, 30-40 minutes walking distance). Buses stops are near by and is easy to go around zone and to the downtown. Money exchange is at southbound bus stop (cross the street) with reasonable rate (Hotel can also make exchange but the rate is only good for taking the bus - 1:16, $3 is good for two round trip bus fares. Downtown stores has better exchange rate, and airport is even better.). Food is so so if you are not stay in the hotel all the time. The restaurants are closed most of days in the week we were there except the buffet :-( Only Sushi is good at Japanese restaurant, then main course flavor is mixed Tai and Korean, not Japanese. The Italian restaurant only served with Pizza.
10
Alfonso
28. nov. 2025
·
Overnattet 4 netter
Nice, clean, close to the beach. Close to town. Good things around it.
Nice, clean, close to the beach. Close to town. Good things around it.
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Servering
Maten er den vanligste klagen: buffeten er repetitiv med begrenset variasjon, à la carte-restaurantene krever tidlig reservasjon og er ikke åpne hver dag, og drikken bruker enkle typer alkohol. Noen gjester satte likevel pris på visse måltider og snacks.
Relaterte gjesteomtaler
6
Sophie
15. nov. 2025
·
Overnattet 3 netter
Hotel was clean and facilities were okay, but the food was very average (and there was not much variety), the service was very average, the beach area was very small and the entertainment was, again, very average. Also we’re unsure if it was the food or ice cubes but we both had upset stomachs from about 24 hours after we arrived until when we left (nothing severe but enough to cause discomfort and inconvenience). It wasn’t horrific for a 3 day stay for us but I wouldn’t want to stay any longer, personally. For us, it felt like more of a 3 star than a 4 star resort.
Hotel was clean and facilities were okay, but the food was very average (and there was not much variety), the service was very average, the beach area was very small and the entertainment was, again, very average. Also we’re unsure if it was the food or ice cubes but we both had upset stomachs from about 24 hours after we arrived until when we left (nothing severe but enough to cause discomfort and inconvenience). It wasn’t horrific for a 3 day stay for us but I wouldn’t want to stay any longer, personally. For us, it felt like more of a 3 star than a 4 star resort.
8
tihare
16. apr. 2025
·
Overnattet 4 netter
The all-in was very nice, nice beach, nice pool. The buffet was good as well and open for most part of the day - but on top of the buffet, there was only one à la carte restorant open for dinner, but they don't have enough space for all guest, so you have to reserve a spot each day. To make a reservation, you need to be in line at 8:30 AM at the reception. Also, the tours/activities offered at the hotel, are way more expensive than reserving somewhere else. The hotel is very close to the ferry that takes you to isla mujeres! You can also take the bus to Cancun (12 pesos per person) - much cheaper than a taxi! Recommended for short stays.
The all-in was very nice, nice beach, nice pool. The buffet was good as well and open for most part of the day - but on top of the buffet, there was only one à la carte restorant open for dinner, but they don't have enough space for all guest, so you have to reserve a spot each day. To make a reservation, you need to be in line at 8:30 AM at the reception. Also, the tours/activities offered at the hotel, are way more expensive than reserving somewhere else. The hotel is very close to the ferry that takes you to isla mujeres! You can also take the bus to Cancun (12 pesos per person) - much cheaper than a taxi! Recommended for short stays.
10
Elizabeth
20. aug. 2025
·
Overnattet 4 netter
I had a nice time! If you go there with the expectations that the property is a little older and the rooms are basic you will be satisfied. I am glad I didnt up upgrading to the ocean view because I dont think it'd be worth it. The service was really great! Very prompt and friendly. I also think the food was good and there was a nice variety.
I had a nice time! If you go there with the expectations that the property is a little older and the rooms are basic you will be satisfied. I am glad I didnt up upgrading to the ocean view because I dont think it'd be worth it. The service was really great! Very prompt and friendly. I also think the food was good and there was a nice variety.
6
TEANI
24. nov. 2025
·
Overnattet 4 netter
the room was good but the food was disapointing
the room was good but the food was disapointing
4
Stacie
18. sep. 2025
·
Overnattet 4 netter
Food was horrible says has 3 restaurants only one was opened buffet style they had one night you can order from menu and a steak was an extra $130 even though it’s supposed to be all inclusive. Nothing to do when it rains out. Pools close way to early 6pm and 8pm. Would not stay here again. Beware of the guys selling tickets on beach for ferry if it’s cancelled they don’t give you your money back.
Food was horrible says has 3 restaurants only one was opened buffet style they had one night you can order from menu and a steak was an extra $130 even though it’s supposed to be all inclusive. Nothing to do when it rains out. Pools close way to early 6pm and 8pm. Would not stay here again. Beware of the guys selling tickets on beach for ferry if it’s cancelled they don’t give you your money back.
8
JESSICA
23. nov. 2025
·
Overnattet 3 netter
Clean room and grounds. Service staff was hustling while front desk staff was not (didn’t seem to care much). In a safe area even though it’s at the end of the hotel zone. Great paved running path right in front of hotel. Food was varied and tasty. Drinks were non stop. Beach was small and there’s not really a place to actually swim…you wade and do more than anything. Nice hammocks both in and out of the water. Swim up bar was advertised as a jacuzzi but was not warm. Overall a great stay.
Clean room and grounds. Service staff was hustling while front desk staff was not (didn’t seem to care much). In a safe area even though it’s at the end of the hotel zone. Great paved running path right in front of hotel. Food was varied and tasty. Drinks were non stop. Beach was small and there’s not really a place to actually swim…you wade and do more than anything. Nice hammocks both in and out of the water. Swim up bar was advertised as a jacuzzi but was not warm. Overall a great stay.
6
Baldeep
30. nov. 2025
·
Overnattet 6 netter
Room was clean and staff were very friendly and helpful. Food options were not so good plus very few pool side activities. We will not be coming back.
Room was clean and staff were very friendly and helpful. Food options were not so good plus very few pool side activities. We will not be coming back.
6
Florian
19. des. 2025
·
Overnattet 3 netter
Room and place is ok , food was basic ,no variety every day same deserts ,not even a capucino plus entertainment really is a jock no admosfete no nothing , they need a creavity at the meniu at least once to eat beef ....personal excelent , location and amenities are good
Room and place is ok , food was basic ,no variety every day same deserts ,not even a capucino plus entertainment really is a jock no admosfete no nothing , they need a creavity at the meniu at least once to eat beef ....personal excelent , location and amenities are good
2
Chad
7. juli 2025
·
Overnattet 4 netter
I go to Mexico twice a year, this is the first time and this hotel and I will NEVER return! We booked this hotel for the 3 bedroom suite option, it was the only good thing. Here are my negatives for the property: 1. Only one restaurant a night open with VERY limited capacity, and only buffet option on Sunday! Get used to the buffet! 2. The buffet serves the same food all the time, and it's literally only 4 main course options for dinner! Extremely limited in selection! 3. Staff in dining area RARELY helps, I always had to track down my own drinks and condiments. 3. Pools are small! and one is basically indoors without a roof over it. 4. All pools close at 8 pm and all bars are closed by 11pm. 5. Only options for in room fridge are water and soda 6. Any name brand liquor is considered high shelf and requires to be paid for! This includes basics like Captain Morgan. The property is clean, there are some good staff, however everything is so limited it's just not worth it! Spend an extra $100 or $200 a person and get 10x the experience!
I go to Mexico twice a year, this is the first time and this hotel and I will NEVER return! We booked this hotel for the 3 bedroom suite option, it was the only good thing. Here are my negatives for the property: 1. Only one restaurant a night open with VERY limited capacity, and only buffet option on Sunday! Get used to the buffet! 2. The buffet serves the same food all the time, and it's literally only 4 main course options for dinner! Extremely limited in selection! 3. Staff in dining area RARELY helps, I always had to track down my own drinks and condiments. 3. Pools are small! and one is basically indoors without a roof over it. 4. All pools close at 8 pm and all bars are closed by 11pm. 5. Only options for in room fridge are water and soda 6. Any name brand liquor is considered high shelf and requires to be paid for! This includes basics like Captain Morgan. The property is clean, there are some good staff, however everything is so limited it's just not worth it! Spend an extra $100 or $200 a person and get 10x the experience!
8
Jose luis
9. aug. 2025
·
Overnattet 7 netter
Had a great time with my family on vacation. Good for the price that was offered.What I wouldn't stay here again only because the buffet wasn't all that great. The restaurants were great. However the buffets could have better option. The activities were nice. Casino night was fun but could have had more tables
Had a great time with my family on vacation. Good for the price that was offered.What I wouldn't stay here again only because the buffet wasn't all that great. The restaurants were great. However the buffets could have better option. The activities were nice. Casino night was fun but could have had more tables
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KI-generert oppsummering basert på nylige gjesteomtaler
10
Oralia
9. aug. 2026
·
Overnattet 4 netter
Te excelente. Hubo un detalle sobre la comodidad de la cama que nos resolvieron de inmediato. Excelente personal, sobre todo en el restaurante principal los meseros una chulada.
Te excelente. Hubo un detalle sobre la comodidad de la cama que nos resolvieron de inmediato. Excelente personal, sobre todo en el restaurante principal los meseros una chulada.
10
ARNOLDO
20. juni 2026
·
Overnattet 6 netter
Hotel has a great service, cleaning crew every morning and daily housekeeping, very friendly staff, great location, great amenities, lots to do, clean pools for relaxing by the bar and the beach, amazing experience!!! And the price to stay there is very affordable for all inclusive. 5 stars ⭐️
Hotel has a great service, cleaning crew every morning and daily housekeeping, very friendly staff, great location, great amenities, lots to do, clean pools for relaxing by the bar and the beach, amazing experience!!! And the price to stay there is very affordable for all inclusive. 5 stars ⭐️
10
Evelyn
15. juni 2026
·
Overnattet 7 netter
Grat environment and great staff!
Grat environment and great staff!
10
Yanitza
10. juni 2026
·
Overnattet 4 netter
We all enjoyed our time there. Staff was very welcoming and made sure we were taken care of. Marco was our favorite bartender and quick with all our drinks. 10/10
We all enjoyed our time there. Staff was very welcoming and made sure we were taken care of. Marco was our favorite bartender and quick with all our drinks. 10/10
6
Nathan
2. juni 2026
·
Overnattet 8 netter
The staff was great and very nice. The problem is that the one pool closes and 6pm, the other pool closes at 8pm, the pool bar closes at 6pm, the burger place closes at 5pm, and they also only allow you to get one clean pool towel per day. With the fact that this is a hotel and not a resort, there is not much to do when everything closes early. It seems like this hotel is more designed for the older crowd.
The staff was great and very nice. The problem is that the one pool closes and 6pm, the other pool closes at 8pm, the pool bar closes at 6pm, the burger place closes at 5pm, and they also only allow you to get one clean pool towel per day. With the fact that this is a hotel and not a resort, there is not much to do when everything closes early. It seems like this hotel is more designed for the older crowd.
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Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
september 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
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oktober 2026
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Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-09-17: 145.75558490689087USD
- 2026-09-18: 150.0439831969757USD
- 2026-09-19: 148.45406628790283USD
- 2026-09-20: 134.90201582212828USD
- 2026-09-21: 135.06532181817627USD
- 2026-09-22: 139.2703855296707USD
- 2026-09-23: 128.11143440746307USD
- 2026-09-24: 186.03548265248108USD
- 2026-09-25: 174.34492435725403USD
- 2026-09-26: 131.45376846430204USD
- 2026-09-27: 142.350068963562USD
- 2026-09-28: 165.36197352090454USD
- 2026-09-29: 150.0439831969757USD
- 2026-09-30: 150.0439831969757USD
- 2026-10-01: 160.22893132548523USD
- 2026-10-02: 157.9566080028076USD
- 2026-10-03: 157.9337315005188USD
- 2026-10-04: 153.02032825012208USD
- 2026-10-05: 161.93778502670287USD
- 2026-10-06: 162.02153124220274USD
- 2026-10-07: 149.63471101016233USD
- 2026-10-08: 155.02060336679077USD
- 2026-10-09: 142.81701410886382USD
- 2026-10-10: 155.02060336679077USD
- 2026-10-11: 149.47736061195374USD
- 2026-10-12: 159.0211185671997USD
- 2026-10-13: 159.0211185671997USD
- 2026-10-14: 159.0211185671997USD
- 2026-10-15: 145.4864882251053USD
- 2026-10-16: 145.4864882251053USD
- 2026-10-17: 157.63773828790283USD
- 2026-10-18: 152.2596582743225USD
- 2026-10-19: 149.69988977357482USD
- 2026-10-20: 152.25251155691527USD
- 2026-10-21: 149.69988977357482USD
- 2026-10-22: 155.04712329364014USD
- 2026-10-23: 155.04712329364014USD
- 2026-10-24: 147.27795832987977USD
- 2026-10-25: 140.16088753836823USD
- 2026-10-26: 150.09563925USD
- 2026-10-27: 150.14069159600828USD
- 2026-10-28: 140.16088753836823USD
- 2026-10-29: 152.81394926852417USD
- 2026-10-30: 166.19694833798218USD
- 2026-10-31: 152.17352981968688USD
- 2026-11-01: 162.02153124220274USD
- 2026-11-02: 161.9728880210266USD
- 2026-11-03: 162.02153124220274USD
- 2026-11-04: 161.8507457159271USD
- 2026-11-05: 155.02060336679077USD
- 2026-11-06: 169.9850413766327USD
- 2026-11-07: 171.0227167178192USD
- 2026-11-08: 162.02153124220274USD
- 2026-11-09: 171.18579499983215USD
- 2026-11-10: 171.0227167178192USD
- 2026-11-11: 170.18516698049925USD
- 2026-11-12: 170.18516698049925USD
- 2026-11-13: 135.25796789181518USD
- 2026-11-14: 164.64670622039793USD
- 2026-11-15: 165.02192640074156USD
- 2026-11-16: 174.34492435725403USD
- 2026-11-17: 172.83225505545045USD
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Innsjekkingen må foretas av en person som er minst 18 år gammel.
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