Marco Polo

Special Check-In Instructions
The front desk is open daily from 7:00 AM - 11:00 PM.
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Know Before You Go

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• This property offers transfers from the cruise terminal (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Fee for buffet breakfast: EUR 10 per person (approximately)
• Extended parking fee: EUR 3 per night
• Pet fee: EUR 15.00 per pet, per night
• Crib (infant bed) fee: EUR 8.0 per night
• Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees And Taxes

You'll be asked to pay the following charges at the property:

• A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1-31 January.
• A tax is imposed by the city: From 1 January - 31 January, EUR 2.10 per person, per night for adults; EUR 0.80 per night for guests aged 10-16 years old.
• A tax is imposed by the city: From 1 February - 31 December, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.