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Petit Helvetia Budget Hotel

180 US$

/ noche

Promedio para septiembre

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Petit Helvetia Budget Hotel - Habitación

Petit Helvetia Budget Hotel - Habitación

Petit Helvetia Budget Hotel - Restaurante

Petit Helvetia Budget Hotel - Baño

Precios para Petit Helvetia Budget Hotel

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180 US$

/ noche

Promedio para septiembre

Precios medios mensuales

En Petit Helvetia Budget Hotel, los precios por noche son de 156 US$ de media en el mes más barato (noviembre) y de 280 US$ en el mes más caro (febrero), según los últimos 12 meses.

Precio medio por noche en Petit Helvetia Budget Hotel por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	242 US$
febrero	280 US$
marzo	246 US$
abril	193 US$
mayo	190 US$
junio	212 US$
agosto	193 US$
septiembre	180 US$
octubre	167 US$
noviembre	156 US$
diciembre	224 US$

Más caro: febrero (aprox. 280 US$)

Más barato: noviembre (aprox. 156 US$)

Acerca de esta propiedad

Aprovecha los prácticos servicios que se te ofrecen, como conexión a Internet wifi gratis, guardaesquís o una tienda de recuerdos.

Habitaciones para no fumadores
Servicio de limpieza
Caja fuerte
Ciclismo
Senderismo
Consigna de equipajes

Ubicación

Bahnhofstrasse 72, Centro de la ciudad de Zermatt, Zermatt, Suiza

Estación de esquí Zermatt-Matterhorn (0.1 millas)

Zermatt - Furi (0.1 millas)

Área de esquí de Furi (0.1 millas)

Furi - Riffelberg (0.1 millas)

Museo Matterhorn (0.1 millas)

Iglesia de San Mauricio (0.1 millas)

Más información sobre la ubicación

Opciones de habitación

5

Habitación triple

Detalles de la oferta

2 Camas Individuales

y

1 Sofá Cama

Capacidad: 4

161 ft²

Calefacción

Conexión Wi-Fi (gratuita)

Baño privado

6

Habitación estándar doble

Detalles de la oferta

2 Camas Individuales

Capacidad: 2

161 ft²

Calefacción

Conexión Wi-Fi (gratuita)

Baño privado

5

Habitación económica con 2 camas individuales

Detalles de la oferta

2 Camas Individuales

Capacidad: 2

108 ft²

Calefacción

Conexión Wi-Fi (gratuita)

Baño privado

4

Suite familiar

Detalles de la oferta

5× Camas Individuales

Capacidad: 5

753 ft²

Calefacción

Conexión Wi-Fi (gratuita)

Baño privado

6

Habitación individual

Detalles de la oferta

1 Cama Individual

108 ft²

Calefacción

Conexión Wi-Fi (gratuita)

Baño privado

Reseñas de los huéspedes sobre Petit Helvetia Budget Hotel

7.2

Bueno

Basado en 1415 comentarios verificados

¿Quién se queda aquí?

Trabajo

2%

Pareja

36%

Familia

26%

Grupo

21%

Solo/a

12%

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En el Petit Helvetia Budget Hotel, los viajeros destacan su ubicación muy céntrica y accesible a pie, así como el desayuno incluido, a la vez que señalan que las habitaciones son básicas y algo antiguas, con ruido frecuente de la calle y de los bares, muchas escaleras estrechas sin ascensor y un registro de entrada en gran medida autoservicio.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Opiniones de los huéspedes

En el Petit Helvetia Budget Hotel, los viajeros destacan su ubicación muy céntrica y accesible a pie, así como el desayuno incluido, a la vez que señalan que las habitaciones son básicas y algo antiguas, con ruido frecuente de la calle y de los bares, muchas escaleras estrechas sin ascensor y un registro de entrada en gran medida autoservicio.

Muchas habitaciones son pequeñas y anticuadas, con algunos balcones o vistas al Matterhorn. Los baños son compactos, con informes de poca presión de agua y problemas de mantenimiento ocasionales, y el Wi-Fi puede ser inestable. Las experiencias con el servicio varían desde amables hasta groseras, y algunos huéspedes tuvieron dificultades para encontrar la entrada. Ideal para viajeros con presupuesto limitado que priorizan la ubicación sobre la tranquilidad y las comodidades completas.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Muy básico, en un edificio antiguo sin ascensor y con escaleras estrechas; algunas áreas estaban en renovación. Un restaurante y bar italiano operan en la planta baja.

Reseñas de huéspedes relacionadas

8

Susannah

2 jun 2025

·

Se alojó 1 noche

Difficult to find. It is in an alleyway beside a bakery, almost opposite Grand Hotel Zermatthof and at right angles to the Hotel Post. Up at least 3 flights of old stairs in an old chalet. The key was waiting for me. Once there, it is comfortable, even a kettle and easy chair provided. There is a balcony overlooking the main street. The furnishings, lighting and equipment are good. Everything as clean. The only thing missing was a plug for the basin - perhaps this was an accident?

Difficult to find. It is in an alleyway beside a bakery, almost opposite Grand Hotel Zermatthof and at right angles to the Hotel Post. Up at least 3 flights of old stairs in an old chalet. The key was waiting for me. Once there, it is comfortable, even a kettle and easy chair provided. There is a balcony overlooking the main street. The furnishings, lighting and equipment are good. Everything as clean. The only thing missing was a plug for the basin - perhaps this was an accident?

2

Brown

28 sept 2025

·

Se alojó 2 noches

First, we couldn’t find the entrance to the hotel (I had to ask a very annoyed shop owner at the street…she was complaining about having to do this all the time). No one was there to meet us for checkin, there are no elevators, nor was anyone to help us bring our large heavy luggage up 4 flights of stairs in a very narrow stairwell. The bumping music from the bars kept us up all night, and the majority of the lightbulbs in the unit were out…don’t waist your time!

First, we couldn’t find the entrance to the hotel (I had to ask a very annoyed shop owner at the street…she was complaining about having to do this all the time). No one was there to meet us for checkin, there are no elevators, nor was anyone to help us bring our large heavy luggage up 4 flights of stairs in a very narrow stairwell. The bumping music from the bars kept us up all night, and the majority of the lightbulbs in the unit were out…don’t waist your time!

4

Dianne

22 sept 2023

·

Se alojó 1 noche

Location is convenient and close to all areas of interest. Bars and restaurants are connected an in the property. Let’s left with Italian restaurant staff, rude to say the least. In the center of the town. The hotel was under construction, the room was not even properly label (no number on the door). Plywood was left along the stairs to the rooms. No elevator so take note if you can’t climb. Some of the rooms are next to washing mashing so be aware. It was ok for a night and we had a view of the Matterhorn.

Location is convenient and close to all areas of interest. Bars and restaurants are connected an in the property. Let’s left with Italian restaurant staff, rude to say the least. In the center of the town. The hotel was under construction, the room was not even properly label (no number on the door). Plywood was left along the stairs to the rooms. No elevator so take note if you can’t climb. Some of the rooms are next to washing mashing so be aware. It was ok for a night and we had a view of the Matterhorn.

6

Ronald

16 abr 2025

·

Se alojó 2 noches

This 2star room is in a perfect location. We had large bags and it was only a 5 minute walk to the Hotel from the train station. Check in was " our key" on a board with our name listed in the entrance. Worked for us. We were fortunate to have a room on the first floor which involved some stairs. Would not of liked to drag our large suitcases up to the upper floors. Stairway very narrow. Washroom small but totally recently upgraded. Good water pressure, comfortable beds but do need to upgrade pillows. The continental breakfast was great. Very nice restaurant which is bellow the rooms. Once you exit the hotel you are on the main street in the heart of the area.

This 2star room is in a perfect location. We had large bags and it was only a 5 minute walk to the Hotel from the train station. Check in was " our key" on a board with our name listed in the entrance. Worked for us. We were fortunate to have a room on the first floor which involved some stairs. Would not of liked to drag our large suitcases up to the upper floors. Stairway very narrow. Washroom small but totally recently upgraded. Good water pressure, comfortable beds but do need to upgrade pillows. The continental breakfast was great. Very nice restaurant which is bellow the rooms. Once you exit the hotel you are on the main street in the heart of the area.

4

Robb

23 oct 2023

·

Se alojó 3 noches

The hotel is located in the middle of the main strasse in Zermatt, close to everything. The property is very old and currently under renovation (I think). The stairway is hard to climb and dangerous, often dark. The walls are bare drywall with exposed wiring. Our room on the fourth floor had a great view and a large shower, after that nothing good. The bed collapsed during the night, I fell through to the floor. The floors are on a slant and the bathroom has a small dangerous step to the toilet and shower from the sink. The on property staff is quite rude and showed no interest in the issues with the room. The housekeeper was pleasant and nice and did a good job. I checked out after the first night and found a new hotel. I have to say the owner, who is off property, did issue me a full refund and apologies. I am very grateful for his generosity. Perhaps the hotel will be better by next season. I hope so.

The hotel is located in the middle of the main strasse in Zermatt, close to everything. The property is very old and currently under renovation (I think). The stairway is hard to climb and dangerous, often dark. The walls are bare drywall with exposed wiring. Our room on the fourth floor had a great view and a large shower, after that nothing good. The bed collapsed during the night, I fell through to the floor. The floors are on a slant and the bathroom has a small dangerous step to the toilet and shower from the sink. The on property staff is quite rude and showed no interest in the issues with the room. The housekeeper was pleasant and nice and did a good job. I checked out after the first night and found a new hotel. I have to say the owner, who is off property, did issue me a full refund and apologies. I am very grateful for his generosity. Perhaps the hotel will be better by next season. I hope so.

2

Don

27 ago 2025

·

Se alojó 1 noche

In a place like Zermatt, can’t believe this place exists. The hotel locks the doors all day and puts your key on a ring for anyone like a hostel. When I got into room (which was a journey up 4 flights of stairs with multiple bags, I found a place like a college dorm with no sheets or pillow cases, no refridg, no phone, no one in office and not even a closure on shower.

In a place like Zermatt, can’t believe this place exists. The hotel locks the doors all day and puts your key on a ring for anyone like a hostel. When I got into room (which was a journey up 4 flights of stairs with multiple bags, I found a place like a college dorm with no sheets or pillow cases, no refridg, no phone, no one in office and not even a closure on shower.

8

Rosemary

15 jun 2025

·

Se alojó 2 noches

The room, bath room, beds and space were all fine-----but they were on the 5th floor with no elevator. Climbing with luggage was a challenge. Finding the hotel was not straightforward. More signage would be helpful. The neighbor businesses were annoyed that we were asking for help to find the entrance. Breakfast was good.

The room, bath room, beds and space were all fine-----but they were on the 5th floor with no elevator. Climbing with luggage was a challenge. Finding the hotel was not straightforward. More signage would be helpful. The neighbor businesses were annoyed that we were asking for help to find the entrance. Breakfast was good.

4

Elizabeth

5 jun 2025

·

Se alojó 1 noche

Wouldn’t stay here if I’d known. Unexpected steep climb up 4 flights. Right next to migraine inducing bells that rang every 15 mins from 6am to 10:30 pm, and 15 mins unending w mult bells prior to mass. They were deafening n ear splitting w major tinnitus and migraine afterwards. The room and bathroom were TINY! Hard to move around or breath.

Wouldn’t stay here if I’d known. Unexpected steep climb up 4 flights. Right next to migraine inducing bells that rang every 15 mins from 6am to 10:30 pm, and 15 mins unending w mult bells prior to mass. They were deafening n ear splitting w major tinnitus and migraine afterwards. The room and bathroom were TINY! Hard to move around or breath.

8

Scott

6 feb 2025

·

Se alojó 1 noche

The Hotel Helvetia was perfect for my short stay in Zermatt. I had read many of the previous reviews so I was prepared. The hotel is a short 5 minute walk from the train station, there is no elevator and my room was quite small but had a balcony overlooking the street filled with people. The hotel is surrounded by shops and restaurants. This hotel was quite reasonably priced and in a great location.

The Hotel Helvetia was perfect for my short stay in Zermatt. I had read many of the previous reviews so I was prepared. The hotel is a short 5 minute walk from the train station, there is no elevator and my room was quite small but had a balcony overlooking the street filled with people. The hotel is surrounded by shops and restaurants. This hotel was quite reasonably priced and in a great location.

6

Beverly

31 jul 2025

·

Se alojó 1 noche

Breakfast included was very nice. The attached Italian restaurant was excellent.

Breakfast included was very nice. The attached Italian restaurant was excellent.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Las habitaciones se describen a menudo como limpias, pero algunos huéspedes informaron sobre ropa de cama húmeda, olores o baños que necesitan mejor mantenimiento. El servicio de limpieza se omitía ocasionalmente o entraba en las habitaciones antes del check-out.

Reseñas de huéspedes relacionadas

2

Ian

3 jun 2025

·

Se alojó 2 noches

Dreadful hotel (but not realy a hotel, just a bunch of tiny ensuite rooms. No staff, no reception. Worst was the quilts on bed were damp, one was so damp we through it in the corner, the other was barely dry on one side to we placed it across both beds and coverd feet with towels (was damp and short!). Tea and coffee making was a taunt, yes there were cups and kettle, but nowhere to plug in the kettle! And no milk so useless. Room was on 4th floor (above street level), they called it 3rd. We had planned to leave our two heavy cases at reception, but no reception so had to lug all three up 4 floors of barely wide enough stairs. And then lug them down again. So disgusted we abondoned our second night, returned key to where I collected (hook on wall), and left Zermatt never to return. Never saw a staff member

Dreadful hotel (but not realy a hotel, just a bunch of tiny ensuite rooms. No staff, no reception. Worst was the quilts on bed were damp, one was so damp we through it in the corner, the other was barely dry on one side to we placed it across both beds and coverd feet with towels (was damp and short!). Tea and coffee making was a taunt, yes there were cups and kettle, but nowhere to plug in the kettle! And no milk so useless. Room was on 4th floor (above street level), they called it 3rd. We had planned to leave our two heavy cases at reception, but no reception so had to lug all three up 4 floors of barely wide enough stairs. And then lug them down again. So disgusted we abondoned our second night, returned key to where I collected (hook on wall), and left Zermatt never to return. Never saw a staff member

10

Jeremy

15 oct 2025

·

Se alojó 2 noches

Room was clean. Staff were really nice and helpful.

Room was clean. Staff were really nice and helpful.

8

gail

12 dic 2023

·

Se alojó 1 noche

This is a lovely quaint hotel and we liked the room. However we had to check ourselves in and were disappointed with staff insisting on immediate cash payment when we went down for breakfast. The room was prepared for the next guests while we were at breakfast, including personal items being moved. This is not appropriate

This is a lovely quaint hotel and we liked the room. However we had to check ourselves in and were disappointed with staff insisting on immediate cash payment when we went down for breakfast. The room was prepared for the next guests while we were at breakfast, including personal items being moved. This is not appropriate

10

Adnan

24 ago 2025

·

Se alojó 1 noche

Clean, small hotel and right in the main market. Awesome location and great value

Clean, small hotel and right in the main market. Awesome location and great value

8

Elisabeth

23 jul 2022

·

Se alojó 1 noche

Great location in the middle of the buisy street of Zermatt. That also means that there is a lot of noise in the evening, so had to sleep with the windows closed, which was kind of warm. But a good stay and a good breakfast. One thing that was really not ok, though, was that while we ate breakfast the cleaner had been in our room and taken away the bed linen. It was still a hour and so til checkout, so that was unnessesary.....

Great location in the middle of the buisy street of Zermatt. That also means that there is a lot of noise in the evening, so had to sleep with the windows closed, which was kind of warm. But a good stay and a good breakfast. One thing that was really not ok, though, was that while we ate breakfast the cleaner had been in our room and taken away the bed linen. It was still a hour and so til checkout, so that was unnessesary.....

6

Monica

1 oct 2025

·

Se alojó 1 noche

Room was clean. Staff were rude. Shower didn’t drain. Walls are very thin so you can clearly hear your neighbors. It’s a good location but it may be worthwhile to pay a bit more elsewhere.

Room was clean. Staff were rude. Shower didn’t drain. Walls are very thin so you can clearly hear your neighbors. It’s a good location but it may be worthwhile to pay a bit more elsewhere.

6

Jennifer

10 sept 2025

·

Se alojó 3 noches

The WiFi was unusable - too slow, no connection, or poor connection. Many stairs to room on top floor with no elevator. Hotel located near church with constant church bells ringing and noise from downtown - being earplugs. Comfortable bed. Clean room. Poor lighting in room. Standard, basic European breakfast.

The WiFi was unusable - too slow, no connection, or poor connection. Many stairs to room on top floor with no elevator. Hotel located near church with constant church bells ringing and noise from downtown - being earplugs. Comfortable bed. Clean room. Poor lighting in room. Standard, basic European breakfast.

2

Seema

4 may 2025

·

Se alojó 1 noche

I wish i could give them below zero rating. Worst experience of my life. I travel a lot, but rating this place is wasting my time, but i wanted to do this so people think twice before booking this place. Stinky, room is so small

I wish i could give them below zero rating. Worst experience of my life. I travel a lot, but rating this place is wasting my time, but i wanted to do this so people think twice before booking this place. Stinky, room is so small

2

julian

13 ene 2026

·

Se alojó 3 noches

horrible la experiencia. no habia agua en el cuarto, no hicieron aseo, no habia energia en el cuarto

horrible la experiencia. no habia agua en el cuarto, no hicieron aseo, no habia energia en el cuarto

10

Hiiro

26 nov 2025

·

Se alojó 1 noche

朝ごはんの種類は多かったですが、8時過ぎに行くとだいぶ量が少なかったので早めに行くべきだと思います。室内はとても綺麗で快適に寝れました。

朝ごはんの種類は多かったですが、8時過ぎに行くとだいぶ量が少なかったので早めに行くべきだと思います。室内はとても綺麗で快適に寝れました。

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Habitaciones

Habitaciones pequeñas, sencillas y anticuadas; muchas dan a calles animadas con paredes delgadas, lo que convierte el ruido en un problema común. Algunas ofrecen balcones o vistas al Matterhorn, los baños son pequeños y el Wi-Fi puede ser lento o irregular.

Reseñas de huéspedes relacionadas

6

Susan

27 jun 2025

·

Se alojó 2 noches

Wifi didnt work. The rooms windows all faced cafes or other smoking areas so a non-smoking room was a joke. The included breakfast was a good choice. We felt like we were in a basement. Also the room cist more than a decent room in Paris. Cant recommend.

Wifi didnt work. The rooms windows all faced cafes or other smoking areas so a non-smoking room was a joke. The included breakfast was a good choice. We felt like we were in a basement. Also the room cist more than a decent room in Paris. Cant recommend.

10

Tangent

6 jul 2025

·

Se alojó 2 noches

Spacious unit. Clean. At the center of the town, but might be too loud especially at night when all restaurants around are busy.

Spacious unit. Clean. At the center of the town, but might be too loud especially at night when all restaurants around are busy.

8

Simon

12 oct 2025

·

Se alojó 1 noche

Hotel is rustic chalet style. Small but comfortable rooms. No welcoming front desk, just keys hanging on a board. Great location to Zermatt station, many food options, a little noisy when these close for the night.

Hotel is rustic chalet style. Small but comfortable rooms. No welcoming front desk, just keys hanging on a board. Great location to Zermatt station, many food options, a little noisy when these close for the night.

10

Paul

2 ago 2025

·

Se alojó 1 noche

Property was a 5 min walk from the train station. The buffet breakfast was great. Great views from our balc. The stairs up to our room were tight and we struggled with ours suitcases. Otherwise perfect place to stay ony overlooking Zermatt

Property was a 5 min walk from the train station. The buffet breakfast was great. Great views from our balc. The stairs up to our room were tight and we struggled with ours suitcases. Otherwise perfect place to stay ony overlooking Zermatt

6

Jennifer

10 sept 2025

·

Se alojó 3 noches

The WiFi was unusable - too slow, no connection, or poor connection. Many stairs to room on top floor with no elevator. Hotel located near church with constant church bells ringing and noise from downtown - being earplugs. Comfortable bed. Clean room. Poor lighting in room. Standard, basic European breakfast.

The WiFi was unusable - too slow, no connection, or poor connection. Many stairs to room on top floor with no elevator. Hotel located near church with constant church bells ringing and noise from downtown - being earplugs. Comfortable bed. Clean room. Poor lighting in room. Standard, basic European breakfast.

6

HYUNGJUN

24 ene 2026

·

Se alojó 1 noche

위층의 발소리가 너무 크게 들림

위층의 발소리가 너무 크게 들림

4

Elizabeth

5 jun 2025

·

Se alojó 1 noche

Wouldn’t stay here if I’d known. Unexpected steep climb up 4 flights. Right next to migraine inducing bells that rang every 15 mins from 6am to 10:30 pm, and 15 mins unending w mult bells prior to mass. They were deafening n ear splitting w major tinnitus and migraine afterwards. The room and bathroom were TINY! Hard to move around or breath.

Wouldn’t stay here if I’d known. Unexpected steep climb up 4 flights. Right next to migraine inducing bells that rang every 15 mins from 6am to 10:30 pm, and 15 mins unending w mult bells prior to mass. They were deafening n ear splitting w major tinnitus and migraine afterwards. The room and bathroom were TINY! Hard to move around or breath.

6

Li

26 jun 2024

·

Se alojó 2 noches

Excellent location in the city center. Next to the church and the famous Hotel Monte Rosa. With a view of Matterhorn. However, the hotel is a very old wood building with very small rooms, no elevator, no English TV channel and poor WiFi.

Excellent location in the city center. Next to the church and the famous Hotel Monte Rosa. With a view of Matterhorn. However, the hotel is a very old wood building with very small rooms, no elevator, no English TV channel and poor WiFi.

8

Ernst

16 jul 2025

·

Se alojó 2 noches

Authentic nice building. Rooms are not very soundproof. Showerhead was hanging so low, I was only able to wash my hear sitting down. The nice location as well as the price make up for that. There's lots of restaurants, shops and bike rentals nearby. Staff was very friendly and helpful. If you don't mind my first points of comment, then I would definitely recommend.

Authentic nice building. Rooms are not very soundproof. Showerhead was hanging so low, I was only able to wash my hear sitting down. The nice location as well as the price make up for that. There's lots of restaurants, shops and bike rentals nearby. Staff was very friendly and helpful. If you don't mind my first points of comment, then I would definitely recommend.

6

Ming

4 ene 2025

·

Se alojó 2 noches

Good breakfast. We had hard time to get good sleep due to bar noise from Main Street. Try to avoid the room facing the main street

Good breakfast. We had hard time to get good sleep due to bar noise from Main Street. Try to avoid the room facing the main street

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Servicio

El registro de entrada autoservicio con llaves en un tablero es común y la comunicación puede ser poco clara. Las experiencias varían desde amables y serviciales hasta groseras o indiferentes, con asistencia limitada y acceso ocasional a la habitación por parte del personal antes de tiempo.

Reseñas de huéspedes relacionadas

8

Michael

12 jun 2025

·

Se alojó 1 noche

This was a nice stay right in the heart of Zermatt. Though it was an older place (which was reflective in the rooms) it was a good place for the price. The staff was kind and helpful.

This was a nice stay right in the heart of Zermatt. Though it was an older place (which was reflective in the rooms) it was a good place for the price. The staff was kind and helpful.

10

Jeremy

15 oct 2025

·

Se alojó 2 noches

Room was clean. Staff were really nice and helpful.

Room was clean. Staff were really nice and helpful.

10

Chee Kiong

2 mar 2023

·

Se alojó 2 noches

Friendly lady boss reception and housekeeping. Clean pillows and bed linens. Good water pressure with warm water for showing. WiFi working well. Hotel is a little old and dated and in need of some maintenance but otherwise we had a comfortable stay and it was value for money.

Friendly lady boss reception and housekeeping. Clean pillows and bed linens. Good water pressure with warm water for showing. WiFi working well. Hotel is a little old and dated and in need of some maintenance but otherwise we had a comfortable stay and it was value for money.

2

Justine

6 sept 2023

·

Se alojó 1 noche

This was an all around terrible experience. No front desk staff available during check in. The key was left hanging on a hook. Called to get another blanket and was told I could only have 3 per room, but we had 4 people sleeping in the room. If we wanted a blanket we would have to put in an email request 24 hours prior. We would have been checked out by that point. Needless to say we had to leave 2 people to stay in that room and the other two people paid for another room in a different hotel. The person who answered the phone kept saying no to everything and was extremely rude on the phone. Customer service was just nonexistent. The price was too high for a hotel that was a 1 star at best. The walls were paper thin and you could hear the cleaning staff yelling at guests. Do yourself a favor and avoid this place at all costs. I would have preferred to sleep with the cows than here ever again.

This was an all around terrible experience. No front desk staff available during check in. The key was left hanging on a hook. Called to get another blanket and was told I could only have 3 per room, but we had 4 people sleeping in the room. If we wanted a blanket we would have to put in an email request 24 hours prior. We would have been checked out by that point. Needless to say we had to leave 2 people to stay in that room and the other two people paid for another room in a different hotel. The person who answered the phone kept saying no to everything and was extremely rude on the phone. Customer service was just nonexistent. The price was too high for a hotel that was a 1 star at best. The walls were paper thin and you could hear the cleaning staff yelling at guests. Do yourself a favor and avoid this place at all costs. I would have preferred to sleep with the cows than here ever again.

6

Gregory

18 sept 2024

·

Se alojó 2 noches

No real front desk. The first interaction was from someone in the restaurant “what’s your name take your key “ Room was on the 4th floor no elevator and no one offered to help. The room was barely big enough for the bed. We needed an adapter but there was no one to help. We asked at a pharmacy and they helped us. When we told them where we were staying they said “Oh, that’s not a hotel “. We agree

No real front desk. The first interaction was from someone in the restaurant “what’s your name take your key “ Room was on the 4th floor no elevator and no one offered to help. The room was barely big enough for the bed. We needed an adapter but there was no one to help. We asked at a pharmacy and they helped us. When we told them where we were staying they said “Oh, that’s not a hotel “. We agree

2

Brown

28 sept 2025

·

Se alojó 2 noches

First, we couldn’t find the entrance to the hotel (I had to ask a very annoyed shop owner at the street…she was complaining about having to do this all the time). No one was there to meet us for checkin, there are no elevators, nor was anyone to help us bring our large heavy luggage up 4 flights of stairs in a very narrow stairwell. The bumping music from the bars kept us up all night, and the majority of the lightbulbs in the unit were out…don’t waist your time!

First, we couldn’t find the entrance to the hotel (I had to ask a very annoyed shop owner at the street…she was complaining about having to do this all the time). No one was there to meet us for checkin, there are no elevators, nor was anyone to help us bring our large heavy luggage up 4 flights of stairs in a very narrow stairwell. The bumping music from the bars kept us up all night, and the majority of the lightbulbs in the unit were out…don’t waist your time!

8

Simon

12 oct 2025

·

Se alojó 1 noche

Hotel is rustic chalet style. Small but comfortable rooms. No welcoming front desk, just keys hanging on a board. Great location to Zermatt station, many food options, a little noisy when these close for the night.

Hotel is rustic chalet style. Small but comfortable rooms. No welcoming front desk, just keys hanging on a board. Great location to Zermatt station, many food options, a little noisy when these close for the night.

8

julia

8 jun 2025

·

Se alojó 1 noche

チェックインは壁に鍵がかけてあるので貼り出してある名簿の番号のを取ると言う独特な方法朝食は2階で取ります　チェックアウトも鍵を元の処へ掛ければいいだけのようでした場所はツェルマット駅から真っすぐ歩いて行き1階にパン屋が有るビルの左側の階段を上がります

チェックインは壁に鍵がかけてあるので貼り出してある名簿の番号のを取ると言う独特な方法朝食は2階で取ります　チェックアウトも鍵を元の処へ掛ければいいだけのようでした場所はツェルマット駅から真っすぐ歩いて行き1階にパン屋が有るビルの左側の階段を上がります

4

Craig

6 mar 2025

·

Se alojó 2 noches

The checkin was poorly communicated. There is no one doing check in property very dated bed was uncomfortable sink was plugged. Overall very disappointing .

The checkin was poorly communicated. There is no one doing check in property very dated bed was uncomfortable sink was plugged. Overall very disappointing .

8

NAOTO

15 feb 2025

·

Se alojó 10 noches

到着時間が14時過ぎ。その日はフロントが11時で帰っていて、手続き方法がわからず、30分位玄関前で呆然としていました。　良く良く見れば、貼り紙があって(ドイツ語、英語)、そこに「〇〇は　何号室。部屋の鍵は横に有るので持っていって。」と有り、半信半疑で鍵を取り、勝手に部屋に入りました。　手続きとして間違っていなかったようで、そのまま10日間無事滞在しました。　朝食が料金に組み込まれていたのも有りがたかったです。

到着時間が14時過ぎ。その日はフロントが11時で帰っていて、手続き方法がわからず、30分位玄関前で呆然としていました。　良く良く見れば、貼り紙があって(ドイツ語、英語)、そこに「〇〇は　何号室。部屋の鍵は横に有るので持っていって。」と有り、半信半疑で鍵を取り、勝手に部屋に入りました。　手続きとして間違っていなかったようで、そのまま10日間無事滞在しました。　朝食が料金に組み込まれていたのも有りがたかったです。

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Ubicación

Excepcionalmente céntrico en la calle principal, a unos 5–8 minutos a pie de la estación de tren y cerca de tiendas, restaurantes y remontes. El ambiente animado conlleva ruido nocturno y el sonido de las campanas de la iglesia.

Reseñas de huéspedes relacionadas

8

Peter

24 ene 2025

·

Se alojó 6 noches

Best location ever

Best location ever

10

Seth

11 abr 2025

·

Se alojó 2 noches

Great location in the center of town. Restaurant downstairs is excellent. Family suite was perfect for 4 people.

Great location in the center of town. Restaurant downstairs is excellent. Family suite was perfect for 4 people.

10

Jose

5 abr 2025

·

Se alojó 1 noche

Location and ambience was excellent...... Recommended...

Location and ambience was excellent...... Recommended...

6

Ronald

16 abr 2025

·

Se alojó 2 noches

This 2star room is in a perfect location. We had large bags and it was only a 5 minute walk to the Hotel from the train station. Check in was " our key" on a board with our name listed in the entrance. Worked for us. We were fortunate to have a room on the first floor which involved some stairs. Would not of liked to drag our large suitcases up to the upper floors. Stairway very narrow. Washroom small but totally recently upgraded. Good water pressure, comfortable beds but do need to upgrade pillows. The continental breakfast was great. Very nice restaurant which is bellow the rooms. Once you exit the hotel you are on the main street in the heart of the area.

This 2star room is in a perfect location. We had large bags and it was only a 5 minute walk to the Hotel from the train station. Check in was " our key" on a board with our name listed in the entrance. Worked for us. We were fortunate to have a room on the first floor which involved some stairs. Would not of liked to drag our large suitcases up to the upper floors. Stairway very narrow. Washroom small but totally recently upgraded. Good water pressure, comfortable beds but do need to upgrade pillows. The continental breakfast was great. Very nice restaurant which is bellow the rooms. Once you exit the hotel you are on the main street in the heart of the area.

8

Christine Lou

20 sept 2025

·

Se alojó 1 noche

The hotel is in the main street of Zermatt, and it’s just a 6-minute walk from the train station. It’s above a restaurant on a busy street, so it’s a bit noisy at night. It was manageable and I did manage to sleep. So it was okay.

The hotel is in the main street of Zermatt, and it’s just a 6-minute walk from the train station. It’s above a restaurant on a busy street, so it’s a bit noisy at night. It was manageable and I did manage to sleep. So it was okay.

8

Kenneth

5 mar 2023

·

Se alojó 4 noches

Clean, comfortable and right in the middle of town, with ski rentals across the street. Fit the bill for a great stay!

Clean, comfortable and right in the middle of town, with ski rentals across the street. Fit the bill for a great stay!

6

David

24 ene 2025

·

Se alojó 2 noches

Clean, budget friendly hotel. The hotel is surrounded by 4 busy bars that close around 4am. So if you are going out, the hotel is very conveniently located. If you want to rest at night, probably not for you. Staffs are friendly.

Clean, budget friendly hotel. The hotel is surrounded by 4 busy bars that close around 4am. So if you are going out, the hotel is very conveniently located. If you want to rest at night, probably not for you. Staffs are friendly.

10

Adnan

24 ago 2025

·

Se alojó 1 noche

Clean, small hotel and right in the main market. Awesome location and great value

Clean, small hotel and right in the main market. Awesome location and great value

8

Scott

6 feb 2025

·

Se alojó 1 noche

The Hotel Helvetia was perfect for my short stay in Zermatt. I had read many of the previous reviews so I was prepared. The hotel is a short 5 minute walk from the train station, there is no elevator and my room was quite small but had a balcony overlooking the street filled with people. The hotel is surrounded by shops and restaurants. This hotel was quite reasonably priced and in a great location.

The Hotel Helvetia was perfect for my short stay in Zermatt. I had read many of the previous reviews so I was prepared. The hotel is a short 5 minute walk from the train station, there is no elevator and my room was quite small but had a balcony overlooking the street filled with people. The hotel is surrounded by shops and restaurants. This hotel was quite reasonably priced and in a great location.

8

Jackie

8 mar 2023

·

Se alojó 1 noche

Great location in the middle of town

Great location in the middle of town

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Comida

El desayuno está incluido y generalmente es apreciado: sencillo a bueno, con mejor selección temprano en la mañana. El restaurante italiano de la planta baja recibe comentarios positivos.

Reseñas de huéspedes relacionadas

6

Scott

16 dic 2024

·

Se alojó 1 noche

Budget friendly in a central location. Comfortable room with good amenities and a nice breakfast.

Budget friendly in a central location. Comfortable room with good amenities and a nice breakfast.

10

Theresa

18 oct 2025

·

Se alojó 1 noche

Excellent mountain views and lively breakfast

Excellent mountain views and lively breakfast

6

Ronald

16 abr 2025

·

Se alojó 2 noches

This 2star room is in a perfect location. We had large bags and it was only a 5 minute walk to the Hotel from the train station. Check in was " our key" on a board with our name listed in the entrance. Worked for us. We were fortunate to have a room on the first floor which involved some stairs. Would not of liked to drag our large suitcases up to the upper floors. Stairway very narrow. Washroom small but totally recently upgraded. Good water pressure, comfortable beds but do need to upgrade pillows. The continental breakfast was great. Very nice restaurant which is bellow the rooms. Once you exit the hotel you are on the main street in the heart of the area.

This 2star room is in a perfect location. We had large bags and it was only a 5 minute walk to the Hotel from the train station. Check in was " our key" on a board with our name listed in the entrance. Worked for us. We were fortunate to have a room on the first floor which involved some stairs. Would not of liked to drag our large suitcases up to the upper floors. Stairway very narrow. Washroom small but totally recently upgraded. Good water pressure, comfortable beds but do need to upgrade pillows. The continental breakfast was great. Very nice restaurant which is bellow the rooms. Once you exit the hotel you are on the main street in the heart of the area.

6

MARCUS VINICIUS

17 sept 2025

·

Se alojó 2 noches

Nao gostei do cafe da manha. Somente uma atendente que nao dava conta de atender e faltava tudo na mesa de cafe da manha. Cafe rinha que pedir e demorava xhegar. Endim muito ruim o serviço

Nao gostei do cafe da manha. Somente uma atendente que nao dava conta de atender e faltava tudo na mesa de cafe da manha. Cafe rinha que pedir e demorava xhegar. Endim muito ruim o serviço

6

JIA LING

25 oct 2025

·

Se alojó 2 noches

Convenience locations and very good breakfast including.

Convenience locations and very good breakfast including.

10

Paul

2 ago 2025

·

Se alojó 1 noche

Property was a 5 min walk from the train station. The buffet breakfast was great. Great views from our balc. The stairs up to our room were tight and we struggled with ours suitcases. Otherwise perfect place to stay ony overlooking Zermatt

Property was a 5 min walk from the train station. The buffet breakfast was great. Great views from our balc. The stairs up to our room were tight and we struggled with ours suitcases. Otherwise perfect place to stay ony overlooking Zermatt

10

April

30 may 2025

·

Se alojó 1 noche

The place was cozy and super cute. Can’t beat the location. Nice breakfast. Great value.

The place was cozy and super cute. Can’t beat the location. Nice breakfast. Great value.

10

Gustav

24 sept 2025

·

Se alojó 1 noche

Charmigt och familjärt italienskt utan knussiduller. Enkel frukost men helt ok

Charmigt och familjärt italienskt utan knussiduller. Enkel frukost men helt ok

6

Beverly

31 jul 2025

·

Se alojó 1 noche

Breakfast included was very nice. The attached Italian restaurant was excellent.

Breakfast included was very nice. The attached Italian restaurant was excellent.

10

Hiiro

26 nov 2025

·

Se alojó 1 noche

朝ごはんの種類は多かったですが、8時過ぎに行くとだいぶ量が少なかったので早めに行くべきだと思います。室内はとても綺麗で快適に寝れました。

朝ごはんの種類は多かったですが、8時過ぎに行くとだいぶ量が少なかったので早めに行くべきだと思います。室内はとても綺麗で快適に寝れました。

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2

Mauricio German

23 ene 2026

·

Se alojó 1 noche

Hotel en muy malas condiciones, mala atención, el personal es grosero. En tu habitación se escuchan los ruidos de todo el hotel. Y te abren la puerta de tu habitación a las 10:30 am para que ya hagas check out y te vayas

Hotel en muy malas condiciones, mala atención, el personal es grosero. En tu habitación se escuchan los ruidos de todo el hotel. Y te abren la puerta de tu habitación a las 10:30 am para que ya hagas check out y te vayas

2

julian

13 ene 2026

·

Se alojó 3 noches

horrible la experiencia. no habia agua en el cuarto, no hicieron aseo, no habia energia en el cuarto

horrible la experiencia. no habia agua en el cuarto, no hicieron aseo, no habia energia en el cuarto

8

javier

19 sept 2025

·

Se alojó 1 noche

Precio - calidad está bien

Precio - calidad está bien

8

Jeysha

16 jun 2025

·

Se alojó 1 noche

A 8 min de la estación del tren, de McDonald's, restaurantes y supermercados Migro y Coop. Exactamente lo necesario para dormir y bañarase. Justo en la calle principal. No tiene aire, el balcón se comparte con otras habitaciones y hay que dejar las puertas al balcón abiertas para la ventilación. Baño pequeño. Desayuno sencillo pero funcional. No tiene ascensor, es auto check in. Solo estuve 1 noche. Me volveria a quedar.

A 8 min de la estación del tren, de McDonald's, restaurantes y supermercados Migro y Coop. Exactamente lo necesario para dormir y bañarase. Justo en la calle principal. No tiene aire, el balcón se comparte con otras habitaciones y hay que dejar las puertas al balcón abiertas para la ventilación. Baño pequeño. Desayuno sencillo pero funcional. No tiene ascensor, es auto check in. Solo estuve 1 noche. Me volveria a quedar.

10

Jesus

1 feb 2025

·

Se alojó 1 noche

Muy fácil llegar desde la estación de la ciudad, el personal amable y la ubicación excelente

Muy fácil llegar desde la estación de la ciudad, el personal amable y la ubicación excelente

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 14:00 a 23:30

Antes de la(s) 10:30

Interesante

Políticas e información adicionales sobre esta propiedad.

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Precios para las próximas fechas

septiembre 2026

octubre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.