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Petit Helvetia Budget Hotel

US$ 180

/noite

Média para setembro

Petit Helvetia Budget Hotel - Image 1

Petit Helvetia Budget Hotel - Quarto

Petit Helvetia Budget Hotel - Quarto

Petit Helvetia Budget Hotel - Restaurante

Petit Helvetia Budget Hotel - Casa de banho

Preços para Petit Helvetia Budget Hotel

Selecione datas para ver preços e disponibilidade

US$ 180

/noite

Média para setembro

Preços médios mensais

Em Petit Helvetia Budget Hotel, o preço por noite é, em média, US$ 156 no mês mais barato (novembro) e US$ 280 no mês mais caro (fevereiro), com base nos últimos 12 meses.

Preço médio por noite em Petit Helvetia Budget Hotel por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 242
fevereiro	US$ 280
março	US$ 246
abril	US$ 193
maio	US$ 190
junho	US$ 212
agosto	US$ 193
setembro	US$ 180
outubro	US$ 167
novembro	US$ 156
dezembro	US$ 224

Mais caro: fevereiro (aprox. US$ 280)

Mais barato: novembro (aprox. US$ 156)

Sobre este alojamento

Algumas das comodidades e serviços em destaque incluem Wi-fi grátis, armazenamento de esquis e uma loja de presentes/quiosque de jornais.

Quartos de não fumadores
Serviços de limpeza
Cofre
Andar de bicicleta
Caminhada
Depósito de bagagem

Localização

Bahnhofstrasse 72, Centro de Zermatt, Zermatt, Suíça

Zermatt-Matterhorn Ski Paradise (0.1 milhas)

Zermatt - Furi (0.1 milhas)

Pistas de Esqui de Furi (0.1 milhas)

Furi - Riffelberg (0.1 milhas)

Museu Matterhorn (0.1 milhas)

Igreja de São Maurício (0.1 milhas)

Mais informações sobre a localização

Opções de quartos

5

Quarto Triplo

Detalhes do quarto

2 Camas Individuais

e

1 Sofá-Cama

Dormidas 4

161 ft²

Aquecimento

Wi-Fi (gratuito)

Casa de banho privada

6

Quarto Duplo Standard

Detalhes do quarto

2 Camas Individuais

Dormidas 2

161 ft²

Aquecimento

Wi-Fi (gratuito)

Casa de banho privada

5

Quarto Twin Económico

Detalhes do quarto

2 Camas Individuais

Dormidas 2

108 ft²

Aquecimento

Wi-Fi (gratuito)

Casa de banho privada

4

Suite Familiar

Detalhes do quarto

5× Camas Individuais

Dormidas 5

753 ft²

Aquecimento

Wi-Fi (gratuito)

Casa de banho privada

6

Quarto Individual

Detalhes do quarto

1 Cama Individual

108 ft²

Aquecimento

Wi-Fi (gratuito)

Casa de banho privada

Avaliações dos hóspedes sobre Petit Helvetia Budget Hotel

7.2

Bom

Com base em 1.415 avaliações verificadas

Quem se hospeda aqui?

Negócios

2%

Casal

36%

Família

26%

Grupos

21%

Individual

12%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

No Petit Helvetia Budget Hotel, os viajantes destacam a localização muito central e agradável para caminhar, bem como o café da manhã incluso, ao mesmo tempo em que observam quartos básicos e antigos, ruído frequente da rua e dos bares, muitas escadas estreitas sem elevador e um processo de check-in amplamente auto-serviço.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

No Petit Helvetia Budget Hotel, os viajantes destacam a localização muito central e agradável para caminhar, bem como o café da manhã incluso, ao mesmo tempo em que observam quartos básicos e antigos, ruído frequente da rua e dos bares, muitas escadas estreitas sem elevador e um processo de check-in amplamente auto-serviço.

Muitos quartos são pequenos e datados, com algumas varandas ou vista para o Matterhorn. Os banheiros são compactos, com relatos de baixa pressão da água e problemas de manutenção ocasionais, e o Wi-Fi pode ser instável. As experiências com o serviço variam de amigáveis a rudes, e alguns hóspedes tiveram dificuldades para encontrar a entrada. Ideal para viajantes com orçamento limitado que valorizam a localização acima de tranquilidade e comodidades completas.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

Muito básico, em um edifício mais antigo sem elevador e com escadas estreitas; algumas partes estavam em reforma. Um restaurante e bar italianos funcionam no andar de baixo.

Avaliações dos hóspedes relacionadas

8

Susannah

2 de jun. de 2025

·

A estadia foi de 1 noite

Difficult to find. It is in an alleyway beside a bakery, almost opposite Grand Hotel Zermatthof and at right angles to the Hotel Post. Up at least 3 flights of old stairs in an old chalet. The key was waiting for me. Once there, it is comfortable, even a kettle and easy chair provided. There is a balcony overlooking the main street. The furnishings, lighting and equipment are good. Everything as clean. The only thing missing was a plug for the basin - perhaps this was an accident?

Difficult to find. It is in an alleyway beside a bakery, almost opposite Grand Hotel Zermatthof and at right angles to the Hotel Post. Up at least 3 flights of old stairs in an old chalet. The key was waiting for me. Once there, it is comfortable, even a kettle and easy chair provided. There is a balcony overlooking the main street. The furnishings, lighting and equipment are good. Everything as clean. The only thing missing was a plug for the basin - perhaps this was an accident?

2

Brown

28 de set. de 2025

·

A estadia foi de 2 noites

First, we couldn’t find the entrance to the hotel (I had to ask a very annoyed shop owner at the street…she was complaining about having to do this all the time). No one was there to meet us for checkin, there are no elevators, nor was anyone to help us bring our large heavy luggage up 4 flights of stairs in a very narrow stairwell. The bumping music from the bars kept us up all night, and the majority of the lightbulbs in the unit were out…don’t waist your time!

First, we couldn’t find the entrance to the hotel (I had to ask a very annoyed shop owner at the street…she was complaining about having to do this all the time). No one was there to meet us for checkin, there are no elevators, nor was anyone to help us bring our large heavy luggage up 4 flights of stairs in a very narrow stairwell. The bumping music from the bars kept us up all night, and the majority of the lightbulbs in the unit were out…don’t waist your time!

4

Dianne

22 de set. de 2023

·

A estadia foi de 1 noite

Location is convenient and close to all areas of interest. Bars and restaurants are connected an in the property. Let’s left with Italian restaurant staff, rude to say the least. In the center of the town. The hotel was under construction, the room was not even properly label (no number on the door). Plywood was left along the stairs to the rooms. No elevator so take note if you can’t climb. Some of the rooms are next to washing mashing so be aware. It was ok for a night and we had a view of the Matterhorn.

Location is convenient and close to all areas of interest. Bars and restaurants are connected an in the property. Let’s left with Italian restaurant staff, rude to say the least. In the center of the town. The hotel was under construction, the room was not even properly label (no number on the door). Plywood was left along the stairs to the rooms. No elevator so take note if you can’t climb. Some of the rooms are next to washing mashing so be aware. It was ok for a night and we had a view of the Matterhorn.

6

Ronald

16 de abr. de 2025

·

A estadia foi de 2 noites

This 2star room is in a perfect location. We had large bags and it was only a 5 minute walk to the Hotel from the train station. Check in was " our key" on a board with our name listed in the entrance. Worked for us. We were fortunate to have a room on the first floor which involved some stairs. Would not of liked to drag our large suitcases up to the upper floors. Stairway very narrow. Washroom small but totally recently upgraded. Good water pressure, comfortable beds but do need to upgrade pillows. The continental breakfast was great. Very nice restaurant which is bellow the rooms. Once you exit the hotel you are on the main street in the heart of the area.

This 2star room is in a perfect location. We had large bags and it was only a 5 minute walk to the Hotel from the train station. Check in was " our key" on a board with our name listed in the entrance. Worked for us. We were fortunate to have a room on the first floor which involved some stairs. Would not of liked to drag our large suitcases up to the upper floors. Stairway very narrow. Washroom small but totally recently upgraded. Good water pressure, comfortable beds but do need to upgrade pillows. The continental breakfast was great. Very nice restaurant which is bellow the rooms. Once you exit the hotel you are on the main street in the heart of the area.

4

Robb

23 de out. de 2023

·

A estadia foi de 3 noites

The hotel is located in the middle of the main strasse in Zermatt, close to everything. The property is very old and currently under renovation (I think). The stairway is hard to climb and dangerous, often dark. The walls are bare drywall with exposed wiring. Our room on the fourth floor had a great view and a large shower, after that nothing good. The bed collapsed during the night, I fell through to the floor. The floors are on a slant and the bathroom has a small dangerous step to the toilet and shower from the sink. The on property staff is quite rude and showed no interest in the issues with the room. The housekeeper was pleasant and nice and did a good job. I checked out after the first night and found a new hotel. I have to say the owner, who is off property, did issue me a full refund and apologies. I am very grateful for his generosity. Perhaps the hotel will be better by next season. I hope so.

The hotel is located in the middle of the main strasse in Zermatt, close to everything. The property is very old and currently under renovation (I think). The stairway is hard to climb and dangerous, often dark. The walls are bare drywall with exposed wiring. Our room on the fourth floor had a great view and a large shower, after that nothing good. The bed collapsed during the night, I fell through to the floor. The floors are on a slant and the bathroom has a small dangerous step to the toilet and shower from the sink. The on property staff is quite rude and showed no interest in the issues with the room. The housekeeper was pleasant and nice and did a good job. I checked out after the first night and found a new hotel. I have to say the owner, who is off property, did issue me a full refund and apologies. I am very grateful for his generosity. Perhaps the hotel will be better by next season. I hope so.

2

Don

27 de ago. de 2025

·

A estadia foi de 1 noite

In a place like Zermatt, can’t believe this place exists. The hotel locks the doors all day and puts your key on a ring for anyone like a hostel. When I got into room (which was a journey up 4 flights of stairs with multiple bags, I found a place like a college dorm with no sheets or pillow cases, no refridg, no phone, no one in office and not even a closure on shower.

In a place like Zermatt, can’t believe this place exists. The hotel locks the doors all day and puts your key on a ring for anyone like a hostel. When I got into room (which was a journey up 4 flights of stairs with multiple bags, I found a place like a college dorm with no sheets or pillow cases, no refridg, no phone, no one in office and not even a closure on shower.

8

Rosemary

15 de jun. de 2025

·

A estadia foi de 2 noites

The room, bath room, beds and space were all fine-----but they were on the 5th floor with no elevator. Climbing with luggage was a challenge. Finding the hotel was not straightforward. More signage would be helpful. The neighbor businesses were annoyed that we were asking for help to find the entrance. Breakfast was good.

The room, bath room, beds and space were all fine-----but they were on the 5th floor with no elevator. Climbing with luggage was a challenge. Finding the hotel was not straightforward. More signage would be helpful. The neighbor businesses were annoyed that we were asking for help to find the entrance. Breakfast was good.

4

Elizabeth

5 de jun. de 2025

·

A estadia foi de 1 noite

Wouldn’t stay here if I’d known. Unexpected steep climb up 4 flights. Right next to migraine inducing bells that rang every 15 mins from 6am to 10:30 pm, and 15 mins unending w mult bells prior to mass. They were deafening n ear splitting w major tinnitus and migraine afterwards. The room and bathroom were TINY! Hard to move around or breath.

Wouldn’t stay here if I’d known. Unexpected steep climb up 4 flights. Right next to migraine inducing bells that rang every 15 mins from 6am to 10:30 pm, and 15 mins unending w mult bells prior to mass. They were deafening n ear splitting w major tinnitus and migraine afterwards. The room and bathroom were TINY! Hard to move around or breath.

8

Scott

6 de fev. de 2025

·

A estadia foi de 1 noite

The Hotel Helvetia was perfect for my short stay in Zermatt. I had read many of the previous reviews so I was prepared. The hotel is a short 5 minute walk from the train station, there is no elevator and my room was quite small but had a balcony overlooking the street filled with people. The hotel is surrounded by shops and restaurants. This hotel was quite reasonably priced and in a great location.

The Hotel Helvetia was perfect for my short stay in Zermatt. I had read many of the previous reviews so I was prepared. The hotel is a short 5 minute walk from the train station, there is no elevator and my room was quite small but had a balcony overlooking the street filled with people. The hotel is surrounded by shops and restaurants. This hotel was quite reasonably priced and in a great location.

6

Beverly

31 de jul. de 2025

·

A estadia foi de 1 noite

Breakfast included was very nice. The attached Italian restaurant was excellent.

Breakfast included was very nice. The attached Italian restaurant was excellent.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

Os quartos são frequentemente descritos como limpos, mas alguns hóspedes relataram roupa de cama úmida, odores ou banheiros que precisam de melhor manutenção. O serviço de limpeza foi ocasionalmente ignorado ou entrou nos quartos antes do checkout.

Avaliações dos hóspedes relacionadas

2

Ian

3 de jun. de 2025

·

A estadia foi de 2 noites

Dreadful hotel (but not realy a hotel, just a bunch of tiny ensuite rooms. No staff, no reception. Worst was the quilts on bed were damp, one was so damp we through it in the corner, the other was barely dry on one side to we placed it across both beds and coverd feet with towels (was damp and short!). Tea and coffee making was a taunt, yes there were cups and kettle, but nowhere to plug in the kettle! And no milk so useless. Room was on 4th floor (above street level), they called it 3rd. We had planned to leave our two heavy cases at reception, but no reception so had to lug all three up 4 floors of barely wide enough stairs. And then lug them down again. So disgusted we abondoned our second night, returned key to where I collected (hook on wall), and left Zermatt never to return. Never saw a staff member

Dreadful hotel (but not realy a hotel, just a bunch of tiny ensuite rooms. No staff, no reception. Worst was the quilts on bed were damp, one was so damp we through it in the corner, the other was barely dry on one side to we placed it across both beds and coverd feet with towels (was damp and short!). Tea and coffee making was a taunt, yes there were cups and kettle, but nowhere to plug in the kettle! And no milk so useless. Room was on 4th floor (above street level), they called it 3rd. We had planned to leave our two heavy cases at reception, but no reception so had to lug all three up 4 floors of barely wide enough stairs. And then lug them down again. So disgusted we abondoned our second night, returned key to where I collected (hook on wall), and left Zermatt never to return. Never saw a staff member

10

Jeremy

15 de out. de 2025

·

A estadia foi de 2 noites

Room was clean. Staff were really nice and helpful.

Room was clean. Staff were really nice and helpful.

8

gail

12 de dez. de 2023

·

A estadia foi de 1 noite

This is a lovely quaint hotel and we liked the room. However we had to check ourselves in and were disappointed with staff insisting on immediate cash payment when we went down for breakfast. The room was prepared for the next guests while we were at breakfast, including personal items being moved. This is not appropriate

This is a lovely quaint hotel and we liked the room. However we had to check ourselves in and were disappointed with staff insisting on immediate cash payment when we went down for breakfast. The room was prepared for the next guests while we were at breakfast, including personal items being moved. This is not appropriate

10

Adnan

24 de ago. de 2025

·

A estadia foi de 1 noite

Clean, small hotel and right in the main market. Awesome location and great value

Clean, small hotel and right in the main market. Awesome location and great value

8

Elisabeth

23 de jul. de 2022

·

A estadia foi de 1 noite

Great location in the middle of the buisy street of Zermatt. That also means that there is a lot of noise in the evening, so had to sleep with the windows closed, which was kind of warm. But a good stay and a good breakfast. One thing that was really not ok, though, was that while we ate breakfast the cleaner had been in our room and taken away the bed linen. It was still a hour and so til checkout, so that was unnessesary.....

Great location in the middle of the buisy street of Zermatt. That also means that there is a lot of noise in the evening, so had to sleep with the windows closed, which was kind of warm. But a good stay and a good breakfast. One thing that was really not ok, though, was that while we ate breakfast the cleaner had been in our room and taken away the bed linen. It was still a hour and so til checkout, so that was unnessesary.....

6

Monica

1 de out. de 2025

·

A estadia foi de 1 noite

Room was clean. Staff were rude. Shower didn’t drain. Walls are very thin so you can clearly hear your neighbors. It’s a good location but it may be worthwhile to pay a bit more elsewhere.

Room was clean. Staff were rude. Shower didn’t drain. Walls are very thin so you can clearly hear your neighbors. It’s a good location but it may be worthwhile to pay a bit more elsewhere.

6

Jennifer

10 de set. de 2025

·

A estadia foi de 3 noites

The WiFi was unusable - too slow, no connection, or poor connection. Many stairs to room on top floor with no elevator. Hotel located near church with constant church bells ringing and noise from downtown - being earplugs. Comfortable bed. Clean room. Poor lighting in room. Standard, basic European breakfast.

The WiFi was unusable - too slow, no connection, or poor connection. Many stairs to room on top floor with no elevator. Hotel located near church with constant church bells ringing and noise from downtown - being earplugs. Comfortable bed. Clean room. Poor lighting in room. Standard, basic European breakfast.

2

Seema

4 de mai. de 2025

·

A estadia foi de 1 noite

I wish i could give them below zero rating. Worst experience of my life. I travel a lot, but rating this place is wasting my time, but i wanted to do this so people think twice before booking this place. Stinky, room is so small

I wish i could give them below zero rating. Worst experience of my life. I travel a lot, but rating this place is wasting my time, but i wanted to do this so people think twice before booking this place. Stinky, room is so small

2

julian

13 de jan. de 2026

·

A estadia foi de 3 noites

horrible la experiencia. no habia agua en el cuarto, no hicieron aseo, no habia energia en el cuarto

horrible la experiencia. no habia agua en el cuarto, no hicieron aseo, no habia energia en el cuarto

10

Hiiro

26 de nov. de 2025

·

A estadia foi de 1 noite

朝ごはんの種類は多かったですが、8時過ぎに行くとだいぶ量が少なかったので早めに行くべきだと思います。室内はとても綺麗で快適に寝れました。

朝ごはんの種類は多かったですが、8時過ぎに行くとだいぶ量が少なかったので早めに行くべきだと思います。室内はとても綺麗で快適に寝れました。

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Quartos pequenos, simples e antigos; muitos ficam em ruas movimentadas com paredes finas, tornando o ruído um problema comum. Alguns oferecem varandas ou vista para o Matterhorn, os banheiros são pequenos e o Wi-Fi pode ser lento ou instável.

Avaliações dos hóspedes relacionadas

6

Susan

27 de jun. de 2025

·

A estadia foi de 2 noites

Wifi didnt work. The rooms windows all faced cafes or other smoking areas so a non-smoking room was a joke. The included breakfast was a good choice. We felt like we were in a basement. Also the room cist more than a decent room in Paris. Cant recommend.

Wifi didnt work. The rooms windows all faced cafes or other smoking areas so a non-smoking room was a joke. The included breakfast was a good choice. We felt like we were in a basement. Also the room cist more than a decent room in Paris. Cant recommend.

10

Tangent

6 de jul. de 2025

·

A estadia foi de 2 noites

Spacious unit. Clean. At the center of the town, but might be too loud especially at night when all restaurants around are busy.

Spacious unit. Clean. At the center of the town, but might be too loud especially at night when all restaurants around are busy.

8

Simon

12 de out. de 2025

·

A estadia foi de 1 noite

Hotel is rustic chalet style. Small but comfortable rooms. No welcoming front desk, just keys hanging on a board. Great location to Zermatt station, many food options, a little noisy when these close for the night.

Hotel is rustic chalet style. Small but comfortable rooms. No welcoming front desk, just keys hanging on a board. Great location to Zermatt station, many food options, a little noisy when these close for the night.

10

Paul

2 de ago. de 2025

·

A estadia foi de 1 noite

Property was a 5 min walk from the train station. The buffet breakfast was great. Great views from our balc. The stairs up to our room were tight and we struggled with ours suitcases. Otherwise perfect place to stay ony overlooking Zermatt

Property was a 5 min walk from the train station. The buffet breakfast was great. Great views from our balc. The stairs up to our room were tight and we struggled with ours suitcases. Otherwise perfect place to stay ony overlooking Zermatt

6

Jennifer

10 de set. de 2025

·

A estadia foi de 3 noites

The WiFi was unusable - too slow, no connection, or poor connection. Many stairs to room on top floor with no elevator. Hotel located near church with constant church bells ringing and noise from downtown - being earplugs. Comfortable bed. Clean room. Poor lighting in room. Standard, basic European breakfast.

The WiFi was unusable - too slow, no connection, or poor connection. Many stairs to room on top floor with no elevator. Hotel located near church with constant church bells ringing and noise from downtown - being earplugs. Comfortable bed. Clean room. Poor lighting in room. Standard, basic European breakfast.

6

HYUNGJUN

24 de jan. de 2026

·

A estadia foi de 1 noite

위층의 발소리가 너무 크게 들림

위층의 발소리가 너무 크게 들림

4

Elizabeth

5 de jun. de 2025

·

A estadia foi de 1 noite

Wouldn’t stay here if I’d known. Unexpected steep climb up 4 flights. Right next to migraine inducing bells that rang every 15 mins from 6am to 10:30 pm, and 15 mins unending w mult bells prior to mass. They were deafening n ear splitting w major tinnitus and migraine afterwards. The room and bathroom were TINY! Hard to move around or breath.

Wouldn’t stay here if I’d known. Unexpected steep climb up 4 flights. Right next to migraine inducing bells that rang every 15 mins from 6am to 10:30 pm, and 15 mins unending w mult bells prior to mass. They were deafening n ear splitting w major tinnitus and migraine afterwards. The room and bathroom were TINY! Hard to move around or breath.

6

Li

26 de jun. de 2024

·

A estadia foi de 2 noites

Excellent location in the city center. Next to the church and the famous Hotel Monte Rosa. With a view of Matterhorn. However, the hotel is a very old wood building with very small rooms, no elevator, no English TV channel and poor WiFi.

Excellent location in the city center. Next to the church and the famous Hotel Monte Rosa. With a view of Matterhorn. However, the hotel is a very old wood building with very small rooms, no elevator, no English TV channel and poor WiFi.

8

Ernst

16 de jul. de 2025

·

A estadia foi de 2 noites

Authentic nice building. Rooms are not very soundproof. Showerhead was hanging so low, I was only able to wash my hear sitting down. The nice location as well as the price make up for that. There's lots of restaurants, shops and bike rentals nearby. Staff was very friendly and helpful. If you don't mind my first points of comment, then I would definitely recommend.

Authentic nice building. Rooms are not very soundproof. Showerhead was hanging so low, I was only able to wash my hear sitting down. The nice location as well as the price make up for that. There's lots of restaurants, shops and bike rentals nearby. Staff was very friendly and helpful. If you don't mind my first points of comment, then I would definitely recommend.

6

Ming

4 de jan. de 2025

·

A estadia foi de 2 noites

Good breakfast. We had hard time to get good sleep due to bar noise from Main Street. Try to avoid the room facing the main street

Good breakfast. We had hard time to get good sleep due to bar noise from Main Street. Try to avoid the room facing the main street

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

Check-in automático com chaves em um quadro é comum e a comunicação pode ser pouco clara. As experiências variam de amigáveis e prestativas a rudes ou sem resposta, com assistência limitada e acesso ocasional ao quarto antes do horário por parte da equipe.

Avaliações dos hóspedes relacionadas

8

Michael

12 de jun. de 2025

·

A estadia foi de 1 noite

This was a nice stay right in the heart of Zermatt. Though it was an older place (which was reflective in the rooms) it was a good place for the price. The staff was kind and helpful.

This was a nice stay right in the heart of Zermatt. Though it was an older place (which was reflective in the rooms) it was a good place for the price. The staff was kind and helpful.

10

Jeremy

15 de out. de 2025

·

A estadia foi de 2 noites

Room was clean. Staff were really nice and helpful.

Room was clean. Staff were really nice and helpful.

10

Chee Kiong

2 de mar. de 2023

·

A estadia foi de 2 noites

Friendly lady boss reception and housekeeping. Clean pillows and bed linens. Good water pressure with warm water for showing. WiFi working well. Hotel is a little old and dated and in need of some maintenance but otherwise we had a comfortable stay and it was value for money.

Friendly lady boss reception and housekeeping. Clean pillows and bed linens. Good water pressure with warm water for showing. WiFi working well. Hotel is a little old and dated and in need of some maintenance but otherwise we had a comfortable stay and it was value for money.

2

Justine

6 de set. de 2023

·

A estadia foi de 1 noite

This was an all around terrible experience. No front desk staff available during check in. The key was left hanging on a hook. Called to get another blanket and was told I could only have 3 per room, but we had 4 people sleeping in the room. If we wanted a blanket we would have to put in an email request 24 hours prior. We would have been checked out by that point. Needless to say we had to leave 2 people to stay in that room and the other two people paid for another room in a different hotel. The person who answered the phone kept saying no to everything and was extremely rude on the phone. Customer service was just nonexistent. The price was too high for a hotel that was a 1 star at best. The walls were paper thin and you could hear the cleaning staff yelling at guests. Do yourself a favor and avoid this place at all costs. I would have preferred to sleep with the cows than here ever again.

This was an all around terrible experience. No front desk staff available during check in. The key was left hanging on a hook. Called to get another blanket and was told I could only have 3 per room, but we had 4 people sleeping in the room. If we wanted a blanket we would have to put in an email request 24 hours prior. We would have been checked out by that point. Needless to say we had to leave 2 people to stay in that room and the other two people paid for another room in a different hotel. The person who answered the phone kept saying no to everything and was extremely rude on the phone. Customer service was just nonexistent. The price was too high for a hotel that was a 1 star at best. The walls were paper thin and you could hear the cleaning staff yelling at guests. Do yourself a favor and avoid this place at all costs. I would have preferred to sleep with the cows than here ever again.

6

Gregory

18 de set. de 2024

·

A estadia foi de 2 noites

No real front desk. The first interaction was from someone in the restaurant “what’s your name take your key “ Room was on the 4th floor no elevator and no one offered to help. The room was barely big enough for the bed. We needed an adapter but there was no one to help. We asked at a pharmacy and they helped us. When we told them where we were staying they said “Oh, that’s not a hotel “. We agree

No real front desk. The first interaction was from someone in the restaurant “what’s your name take your key “ Room was on the 4th floor no elevator and no one offered to help. The room was barely big enough for the bed. We needed an adapter but there was no one to help. We asked at a pharmacy and they helped us. When we told them where we were staying they said “Oh, that’s not a hotel “. We agree

2

Brown

28 de set. de 2025

·

A estadia foi de 2 noites

First, we couldn’t find the entrance to the hotel (I had to ask a very annoyed shop owner at the street…she was complaining about having to do this all the time). No one was there to meet us for checkin, there are no elevators, nor was anyone to help us bring our large heavy luggage up 4 flights of stairs in a very narrow stairwell. The bumping music from the bars kept us up all night, and the majority of the lightbulbs in the unit were out…don’t waist your time!

First, we couldn’t find the entrance to the hotel (I had to ask a very annoyed shop owner at the street…she was complaining about having to do this all the time). No one was there to meet us for checkin, there are no elevators, nor was anyone to help us bring our large heavy luggage up 4 flights of stairs in a very narrow stairwell. The bumping music from the bars kept us up all night, and the majority of the lightbulbs in the unit were out…don’t waist your time!

8

Simon

12 de out. de 2025

·

A estadia foi de 1 noite

Hotel is rustic chalet style. Small but comfortable rooms. No welcoming front desk, just keys hanging on a board. Great location to Zermatt station, many food options, a little noisy when these close for the night.

Hotel is rustic chalet style. Small but comfortable rooms. No welcoming front desk, just keys hanging on a board. Great location to Zermatt station, many food options, a little noisy when these close for the night.

8

julia

8 de jun. de 2025

·

A estadia foi de 1 noite

チェックインは壁に鍵がかけてあるので貼り出してある名簿の番号のを取ると言う独特な方法朝食は2階で取ります　チェックアウトも鍵を元の処へ掛ければいいだけのようでした場所はツェルマット駅から真っすぐ歩いて行き1階にパン屋が有るビルの左側の階段を上がります

チェックインは壁に鍵がかけてあるので貼り出してある名簿の番号のを取ると言う独特な方法朝食は2階で取ります　チェックアウトも鍵を元の処へ掛ければいいだけのようでした場所はツェルマット駅から真っすぐ歩いて行き1階にパン屋が有るビルの左側の階段を上がります

4

Craig

6 de mar. de 2025

·

A estadia foi de 2 noites

The checkin was poorly communicated. There is no one doing check in property very dated bed was uncomfortable sink was plugged. Overall very disappointing .

The checkin was poorly communicated. There is no one doing check in property very dated bed was uncomfortable sink was plugged. Overall very disappointing .

8

NAOTO

15 de fev. de 2025

·

A estadia foi de 10 noites

到着時間が14時過ぎ。その日はフロントが11時で帰っていて、手続き方法がわからず、30分位玄関前で呆然としていました。　良く良く見れば、貼り紙があって(ドイツ語、英語)、そこに「〇〇は　何号室。部屋の鍵は横に有るので持っていって。」と有り、半信半疑で鍵を取り、勝手に部屋に入りました。　手続きとして間違っていなかったようで、そのまま10日間無事滞在しました。　朝食が料金に組み込まれていたのも有りがたかったです。

到着時間が14時過ぎ。その日はフロントが11時で帰っていて、手続き方法がわからず、30分位玄関前で呆然としていました。　良く良く見れば、貼り紙があって(ドイツ語、英語)、そこに「〇〇は　何号室。部屋の鍵は横に有るので持っていって。」と有り、半信半疑で鍵を取り、勝手に部屋に入りました。　手続きとして間違っていなかったようで、そのまま10日間無事滞在しました。　朝食が料金に組み込まれていたのも有りがたかったです。

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Excepcionalmente central na rua principal, a cerca de 5 a 8 minutos a pé da estação de trem e perto de lojas, restaurantes e teleféricos. O ambiente animado traz ruído noturno e toques de sino da igreja.

Avaliações dos hóspedes relacionadas

8

Peter

24 de jan. de 2025

·

A estadia foi de 6 noites

Best location ever

Best location ever

10

Seth

11 de abr. de 2025

·

A estadia foi de 2 noites

Great location in the center of town. Restaurant downstairs is excellent. Family suite was perfect for 4 people.

Great location in the center of town. Restaurant downstairs is excellent. Family suite was perfect for 4 people.

10

Jose

5 de abr. de 2025

·

A estadia foi de 1 noite

Location and ambience was excellent...... Recommended...

Location and ambience was excellent...... Recommended...

6

Ronald

16 de abr. de 2025

·

A estadia foi de 2 noites

This 2star room is in a perfect location. We had large bags and it was only a 5 minute walk to the Hotel from the train station. Check in was " our key" on a board with our name listed in the entrance. Worked for us. We were fortunate to have a room on the first floor which involved some stairs. Would not of liked to drag our large suitcases up to the upper floors. Stairway very narrow. Washroom small but totally recently upgraded. Good water pressure, comfortable beds but do need to upgrade pillows. The continental breakfast was great. Very nice restaurant which is bellow the rooms. Once you exit the hotel you are on the main street in the heart of the area.

This 2star room is in a perfect location. We had large bags and it was only a 5 minute walk to the Hotel from the train station. Check in was " our key" on a board with our name listed in the entrance. Worked for us. We were fortunate to have a room on the first floor which involved some stairs. Would not of liked to drag our large suitcases up to the upper floors. Stairway very narrow. Washroom small but totally recently upgraded. Good water pressure, comfortable beds but do need to upgrade pillows. The continental breakfast was great. Very nice restaurant which is bellow the rooms. Once you exit the hotel you are on the main street in the heart of the area.

8

Christine Lou

20 de set. de 2025

·

A estadia foi de 1 noite

The hotel is in the main street of Zermatt, and it’s just a 6-minute walk from the train station. It’s above a restaurant on a busy street, so it’s a bit noisy at night. It was manageable and I did manage to sleep. So it was okay.

The hotel is in the main street of Zermatt, and it’s just a 6-minute walk from the train station. It’s above a restaurant on a busy street, so it’s a bit noisy at night. It was manageable and I did manage to sleep. So it was okay.

8

Kenneth

5 de mar. de 2023

·

A estadia foi de 4 noites

Clean, comfortable and right in the middle of town, with ski rentals across the street. Fit the bill for a great stay!

Clean, comfortable and right in the middle of town, with ski rentals across the street. Fit the bill for a great stay!

6

David

24 de jan. de 2025

·

A estadia foi de 2 noites

Clean, budget friendly hotel. The hotel is surrounded by 4 busy bars that close around 4am. So if you are going out, the hotel is very conveniently located. If you want to rest at night, probably not for you. Staffs are friendly.

Clean, budget friendly hotel. The hotel is surrounded by 4 busy bars that close around 4am. So if you are going out, the hotel is very conveniently located. If you want to rest at night, probably not for you. Staffs are friendly.

10

Adnan

24 de ago. de 2025

·

A estadia foi de 1 noite

Clean, small hotel and right in the main market. Awesome location and great value

Clean, small hotel and right in the main market. Awesome location and great value

8

Scott

6 de fev. de 2025

·

A estadia foi de 1 noite

The Hotel Helvetia was perfect for my short stay in Zermatt. I had read many of the previous reviews so I was prepared. The hotel is a short 5 minute walk from the train station, there is no elevator and my room was quite small but had a balcony overlooking the street filled with people. The hotel is surrounded by shops and restaurants. This hotel was quite reasonably priced and in a great location.

The Hotel Helvetia was perfect for my short stay in Zermatt. I had read many of the previous reviews so I was prepared. The hotel is a short 5 minute walk from the train station, there is no elevator and my room was quite small but had a balcony overlooking the street filled with people. The hotel is surrounded by shops and restaurants. This hotel was quite reasonably priced and in a great location.

8

Jackie

8 de mar. de 2023

·

A estadia foi de 1 noite

Great location in the middle of town

Great location in the middle of town

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O café da manhã está incluso e é geralmente apreciado — simples a bom, com melhor variedade no início da manhã. O restaurante italiano no andar de baixo recebe comentários positivos.

Avaliações dos hóspedes relacionadas

6

Scott

16 de dez. de 2024

·

A estadia foi de 1 noite

Budget friendly in a central location. Comfortable room with good amenities and a nice breakfast.

Budget friendly in a central location. Comfortable room with good amenities and a nice breakfast.

10

Theresa

18 de out. de 2025

·

A estadia foi de 1 noite

Excellent mountain views and lively breakfast

Excellent mountain views and lively breakfast

6

Ronald

16 de abr. de 2025

·

A estadia foi de 2 noites

This 2star room is in a perfect location. We had large bags and it was only a 5 minute walk to the Hotel from the train station. Check in was " our key" on a board with our name listed in the entrance. Worked for us. We were fortunate to have a room on the first floor which involved some stairs. Would not of liked to drag our large suitcases up to the upper floors. Stairway very narrow. Washroom small but totally recently upgraded. Good water pressure, comfortable beds but do need to upgrade pillows. The continental breakfast was great. Very nice restaurant which is bellow the rooms. Once you exit the hotel you are on the main street in the heart of the area.

This 2star room is in a perfect location. We had large bags and it was only a 5 minute walk to the Hotel from the train station. Check in was " our key" on a board with our name listed in the entrance. Worked for us. We were fortunate to have a room on the first floor which involved some stairs. Would not of liked to drag our large suitcases up to the upper floors. Stairway very narrow. Washroom small but totally recently upgraded. Good water pressure, comfortable beds but do need to upgrade pillows. The continental breakfast was great. Very nice restaurant which is bellow the rooms. Once you exit the hotel you are on the main street in the heart of the area.

6

MARCUS VINICIUS

17 de set. de 2025

·

A estadia foi de 2 noites

Nao gostei do cafe da manha. Somente uma atendente que nao dava conta de atender e faltava tudo na mesa de cafe da manha. Cafe rinha que pedir e demorava xhegar. Endim muito ruim o serviço

Nao gostei do cafe da manha. Somente uma atendente que nao dava conta de atender e faltava tudo na mesa de cafe da manha. Cafe rinha que pedir e demorava xhegar. Endim muito ruim o serviço

6

JIA LING

25 de out. de 2025

·

A estadia foi de 2 noites

Convenience locations and very good breakfast including.

Convenience locations and very good breakfast including.

10

Paul

2 de ago. de 2025

·

A estadia foi de 1 noite

Property was a 5 min walk from the train station. The buffet breakfast was great. Great views from our balc. The stairs up to our room were tight and we struggled with ours suitcases. Otherwise perfect place to stay ony overlooking Zermatt

Property was a 5 min walk from the train station. The buffet breakfast was great. Great views from our balc. The stairs up to our room were tight and we struggled with ours suitcases. Otherwise perfect place to stay ony overlooking Zermatt

10

April

30 de mai. de 2025

·

A estadia foi de 1 noite

The place was cozy and super cute. Can’t beat the location. Nice breakfast. Great value.

The place was cozy and super cute. Can’t beat the location. Nice breakfast. Great value.

10

Gustav

24 de set. de 2025

·

A estadia foi de 1 noite

Charmigt och familjärt italienskt utan knussiduller. Enkel frukost men helt ok

Charmigt och familjärt italienskt utan knussiduller. Enkel frukost men helt ok

6

Beverly

31 de jul. de 2025

·

A estadia foi de 1 noite

Breakfast included was very nice. The attached Italian restaurant was excellent.

Breakfast included was very nice. The attached Italian restaurant was excellent.

10

Hiiro

26 de nov. de 2025

·

A estadia foi de 1 noite

朝ごはんの種類は多かったですが、8時過ぎに行くとだいぶ量が少なかったので早めに行くべきだと思います。室内はとても綺麗で快適に寝れました。

朝ごはんの種類は多かったですが、8時過ぎに行くとだいぶ量が少なかったので早めに行くべきだと思います。室内はとても綺麗で快適に寝れました。

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

4

Pedro Seiti

29 de out. de 2025

·

A estadia foi de 1 noite

Quarto com bom espaço, porém muito escuro, café da manhã era razoável. Dois pontos muito ruins: banheiro e taxa escondida. Pagamos 8 CHF por uma taxa que não foi especificada em nenhum momento antes. Simplesmente tomaram a liberdade de cobrar esse valor a mais sem nenhum aviso ou satisfação. Péssima experiência. Além disso o banheiro era extremamente pequeno. Principalmente o box do chuveiro, um dos menores que já vi. Mas o pior era o ralo do chuveiro, que estava completamente entupido. Experiência terrível, não deu nem pra tomar banho direito.

Quarto com bom espaço, porém muito escuro, café da manhã era razoável. Dois pontos muito ruins: banheiro e taxa escondida. Pagamos 8 CHF por uma taxa que não foi especificada em nenhum momento antes. Simplesmente tomaram a liberdade de cobrar esse valor a mais sem nenhum aviso ou satisfação. Péssima experiência. Além disso o banheiro era extremamente pequeno. Principalmente o box do chuveiro, um dos menores que já vi. Mas o pior era o ralo do chuveiro, que estava completamente entupido. Experiência terrível, não deu nem pra tomar banho direito.

6

MARCUS VINICIUS

17 de set. de 2025

·

A estadia foi de 2 noites

Nao gostei do cafe da manha. Somente uma atendente que nao dava conta de atender e faltava tudo na mesa de cafe da manha. Cafe rinha que pedir e demorava xhegar. Endim muito ruim o serviço

Nao gostei do cafe da manha. Somente uma atendente que nao dava conta de atender e faltava tudo na mesa de cafe da manha. Cafe rinha que pedir e demorava xhegar. Endim muito ruim o serviço

6

Valkiria

2 de mai. de 2025

·

A estadia foi de 1 noite

Chuveiro quebrado! Só funcionava segurando. Muito barulho no sotão às 5 da manhã. Café da manhã insuficiente.

Chuveiro quebrado! Só funcionava segurando. Muito barulho no sotão às 5 da manhã. Café da manhã insuficiente.

8

ANNA PAOLA

30 de abr. de 2025

·

A estadia foi de 1 noite

Hotel muito antigo e simples porem confortável para uma ou duas noites. Nao indico para viagens mais longas onde se levam malas maiores pois nao tem elevador e a escada é bem estreita.

Hotel muito antigo e simples porem confortável para uma ou duas noites. Nao indico para viagens mais longas onde se levam malas maiores pois nao tem elevador e a escada é bem estreita.

4

Cleidson

29 de jan. de 2025

·

A estadia foi de 1 noite

Difícil acreditar que em uma cidade como Zermatt tenha algo que ofereça um serviço assim. Não tem ninguém para fazer check-in, as chaves ficam penduradas junto a uma lista com nomes que fizeram reserva. Quartos simples, porém, com camas que proporcionam uma boa note de sono, isso se você conseguir dormir devido ao barulho externo de um pub ou algo do tipo. Roupas de cama visivelmente usadas, não trocaram. O banheiro muito malconservado, desencoraja tomar banho. O café da manhã é bem simples, porém, o que mais incomodou foi a grosseria dos funcionários ou proprietários (até agora não sei). Péssima experiência.

Difícil acreditar que em uma cidade como Zermatt tenha algo que ofereça um serviço assim. Não tem ninguém para fazer check-in, as chaves ficam penduradas junto a uma lista com nomes que fizeram reserva. Quartos simples, porém, com camas que proporcionam uma boa note de sono, isso se você conseguir dormir devido ao barulho externo de um pub ou algo do tipo. Roupas de cama visivelmente usadas, não trocaram. O banheiro muito malconservado, desencoraja tomar banho. O café da manhã é bem simples, porém, o que mais incomodou foi a grosseria dos funcionários ou proprietários (até agora não sei). Péssima experiência.

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 14:00 a 23:30

Antes das 10:30

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

setembro 2026

outubro 2026

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Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.