Name: Novotel Liverpool Centre
Address: 40 Hanover Street, Liverpool, Merseyside (provincia), GB
Price range: 60 USD–456 USD per night
Rating: 8.45

Cosa pensano gli ospiti

Le recensioni del Novotel Liverpool Centre evidenziano una posizione centrale, un personale cordiale e camere pulite e confortevoli, insieme a criticità ricorrenti come il rumore del traffico e dei camion la mattina presto, un condizionamento dell'aria inefficiente e esperienze contrastanti per quanto riguarda la colazione e la piscina.

Le famiglie apprezzano le opzioni di svago e il bar in loco, e molti notano il comodo parcheggio scontato nelle vicinanze. Alcuni ospiti segnalano anche aree un po' datate e odori occasionali, con un servizio di pulizia e rifornimento non sempre impeccabile. Il servizio è generalmente accogliente, anche se si segnalano code al check-in e difficoltà a contattare il personale telefonicamente. Aspettatevi una base cittadina comoda, con servizi utili e alcuni compromessi tipici della vita urbana.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Servizi

La piscina e la palestra sono utili, ma la piscina è spesso descritta come piccola o fredda e richiede slot di prenotazione preventiva a tempo limitato; la temperatura o il funzionamento della sauna è talvolta problematico. Il parcheggio scontato nelle vicinanze è comodo, mentre gli ascensori possono essere capricciosi.

Recensioni degli ospiti correlate

8

Lauren E

26 lug 2024

·

Soggiorno di 3 notti

Really enjoyed it. Staff lovely. Only issue we had was when we had booked to go swimming on Thursday 25th july at 10am. Apparently there was some issues going on with pool. Had been told we'd have to wait about 10mins, then 20 and so on. Myself and my young daughter ended up waiting nearly an hour in total. Only to be told they still weren't letting anyone in. So it sort of ruined our plans for the day. My daughter was really upset, as she got all excited to go swimming in the morning then being told we couldn't go in.

8

Lisa

13 apr 2025

·

Soggiorno di 2 notti

Lovely hotel with friendly staff. My only issues were the swimming pool was really cold, there was a ledge in the pool that wasn’t signposted so I grazed my leg, the shower in the changing room was too hot

6

Stuart

26 ott 2025

·

Soggiorno di 1 notte

Location is good and we had pre booked parking which is next door. The room was ok - spacious. But the sink didn’t empty which wasn’t great. We used the pool which was quite cold and is quite small so hard to swim once you get a couple of people in. Sauna was cold - wasn’t working - which was disappointing

10

Christopher

17 gen 2023

·

Soggiorno di 19.373 notti

Excellent location with pool and sauna.

8

Stacey

16 feb 2025

·

Soggiorno di 2 notti

Shambles of a check in - waiting area tiny and busy. Receptionist claimed I hadn’t paid (I had), then claimed the difference in price on her screen was due to currency conversion (I was travelling from Scotland). Keys given did not work. Lifts very temperamental. View from room was a derelict building covered in scaffolding. Breakfast very very busy and a tight layout.

10

Gary

17 lug 2025

·

Soggiorno di 1 notte

An overnight business stay but I always stay here when on business in Liverpool. Great location, discounted parking nearby that you can pre-book, swimming pool and gym at hotel and always clean, comfortable and modern

6

Kenneth

17 lug 2025

·

Soggiorno di 1 notte

Only in town for one day for a meeting. Novotel was a good option in a great part of town with a multi storey car park next door. Room was fine. Swimming pool was good and as they use a booking system, never overly busy. One major issue was the air conditioning which was rubbish. A very warm night and windows that hardly open meant we were roasting all night which lead to very little sleep. It’s the only disappointing thing but at the end of the day the most important thing in any hotel is a good nights sleep.

8

Cameron

27 nov 2023

·

Soggiorno di 1 notte

Pool area great, only ones in at 5pm on a Saturday. Breakfast was OK

10

Ross

6 ott 2024

·

Soggiorno di 1 notte

Great hotel. Excellent location. Parkin. Next door with discount. Would highly recommend

10

Mark

30 giu 2025

·

Soggiorno di 1 notte

Fine for night's stay. Good location. Daughter loved the sauna

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Pulizia

Molti ospiti descrivono le camere come pulite o impeccabili. Altri segnalano muffa nei bagni o cattivi odori dallo scarico, moquette o tende macchiate e un servizio di pulizia o rifornimento non sempre coerente.

Recensioni degli ospiti correlate

6

Margo

9 mag 2025

·

Soggiorno di 2 notti

Was okay. Room was ready early which was great. Always took multiple attempts with the card to get the lift to work or the door to open. The toilet has no sink so you have to go tobthe shower room to wash your hands. Not very hygienic. The drains really stank in the bath room and got so bad l could'nt. actually use the shower on my last morning. Breakfast was good but most tables weren't cleaned for use

8

Stephen

2 nov 2025

·

Soggiorno di 1 notte

Room was spotless

2

Megan

17 ago 2025

·

Soggiorno di 2 notti

These rooms are so old that there is mold all over the bathrooms. The sinks and shower don’t drain due to obvious hair blockages. The carpet is dirty and grimy. The staff were friendly but the accommodation was truly just gross.

6

Susan

22 ago 2025

·

Soggiorno di 3 notti

Good location, bedroom clean. Public areas need a good clean. Breakfast not topped up enough. Outside entrance needs good clean,

4

Julian

1 giu 2023

·

Soggiorno di 3 notti

Cramped and dirty. Cracked tiles in the bathroom and toilet. Poor housekeeping - there was no way of drying towels for a family of 4 and when left in the bath for replacements, housekeeping obviously just folded up the wet towels. Not at all what I expect from Novotel!

10

Caroline

4 nov 2025

·

Soggiorno di 2 notti

Nice clean hotel, friendly staff, good amenities. Tasty breakfast. Central to Liverpool

4

David

28 ago 2024

·

Soggiorno di 1 notte

No water in the room, bathroom filthy and air con extremely noisy

10

Denise

5 ott 2025

·

Soggiorno di 2 notti

Clean hotel, friendly staff and comfy beds

6

Mrs M A

15 feb 2024

·

Soggiorno di 1 notte

Stayed many times in this hotel with average experience, but this time around was below average. Room wasnt clean, blood stain on the curtain. Bedsheets and towels couldnt guarantee that they were changed. No take away coffee cups available, although they were always there on previous stays. Check in - waited for a while to be acknowledged, despite being the only guest. Going down the hill, there is so many better hotels in Liverpool.

8

Sze Ki

30 mag 2023

·

Soggiorno di 2 notti

I like the position of the hotel, it is convenient that I can go every sightseeing places by foot within a reasonable time period around 15-30 mins. I don’t like the cleanliness of the hotel, I feel it is a little bit dirty, I found a lighter under the bedside table, and some dirt around the toilet. I also found that there are some broken parts of toilet facilities. And when the box tissue is run out, the housekeeper does not refill it after tidy up the room in the second day.

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Camere

Le camere sono generalmente spaziose e confortevoli, con buoni letti e armadi. I reclami più comuni includono un condizionamento dell'aria debole o assente che porta a camere calde, scarsa insonorizzazione con rumore dei camion la mattina presto, arredamento datato, servizi igienici separati dal bagno e viste non sempre piacevoli.

Recensioni degli ospiti correlate

6

Julian

30 ott 2024

·

Soggiorno di 2 notti

Fast check in. Smart looking hotel. Very convenient for all of Liverpool centre. We didn’t use the swimming pool or the restaurant. Our room number was 420. BEWARE. If your room is facing the Q Park carpark, you can look forward to a Home Bargains delivery truck pulling up beneath the hotel from around 0630 every day. Then it’s nothing but crash bang crash. It is so loud and that’s with the window closed too. This was very disappointing and would certainly stop me staying here again

8

Sunita

12 ott 2025

·

Soggiorno di 1 notte

Big clean room with comfortable bed Nice bathroom and toilet with good number of towels. Convenient location chosen as we were here for just 2 night to attend a concert

8

Stuart

6 lug 2025

·

Soggiorno di 2 notti

Overall the hotel was good but the double glazed windows were very poor could hear everything going on outside resulting in a bad night’s sleep

8

Jacob

19 dic 2022

·

Soggiorno di 1 notte

The room was nice and the facilities were great All staff were helpful and polite. Only issue I had was a seal around one of the room windows has failed and as a result was letting in a lot of noise from the street below which interrupted our sleep

8

Azizah

10 ago 2025

·

Soggiorno di 6 notti

It’s in a great location across from Liverpool One, lots of dining options across the street n clearly lots of shopping choices in Liverpool One. The only thing we didn’t like was the view from our window which was facing other windows in an empty old building. Otherwise, our stay was great n having the home bargains shop next door was helpful!

10

Louise

10 mar 2025

·

Soggiorno di 1 notte

Great stay near the Albert Dock. Easy check in and my request for a high floor and quiet room was accommodated. Just a short walk from the train station and Liverpool One. As a lone female traveller I felt safe throughout my stay. The room was spacious, clean and with everything I needed. Beautiful sunrise across the city skyline topped it off!

6

Kenneth

17 lug 2025

·

Soggiorno di 1 notte

Only in town for one day for a meeting. Novotel was a good option in a great part of town with a multi storey car park next door. Room was fine. Swimming pool was good and as they use a booking system, never overly busy. One major issue was the air conditioning which was rubbish. A very warm night and windows that hardly open meant we were roasting all night which lead to very little sleep. It’s the only disappointing thing but at the end of the day the most important thing in any hotel is a good nights sleep.

8

wasim

1 giu 2025

·

Soggiorno di 1 notte

Other than tv casting not working was good

6

Anthony

27 apr 2024

·

Soggiorno di 2 notti

Nice hotel, great location but the rooms on the upper floors are extremely warm. I would recommend anyone staying here to request a room on a lower floor. We had to change rooms from the 10th floor because our room was so warm

6

Deborah

10 lug 2025

·

Soggiorno di 1 notte

It was fine for the money and time we spent in the room. Didn't like the toilet being separate from the bathroom

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Servizio

Il personale è spesso elogiato per la sua cordialità e disponibilità, e i problemi, come gli articoli difettosi, vengono spesso risolti rapidamente. Tuttavia, gli ospiti menzionano lunghe code al check-in, difficoltà a raggiungere la reception per telefono e occasionali interazioni poco utili o politiche inflessibili.

Recensioni degli ospiti correlate

6

Nikhil

14 lug 2025

·

Soggiorno di 2 notti

The A/C never worked and the overall property was outdated. When we asked for extra towels, the phone was disconnected and the reception never picked up our calls. We had to go downstairs ask for more towels and after one hr delay they gave us pool towels.

10

Mark

9 apr 2025

·

Soggiorno di 1 notte

The front desk staff was really friendly and madd us feel so comfortable and really welcome they made a big difference in our stay!!!

10

James

28 ago 2025

·

Soggiorno di 4 notti

It’s conveniently close to everywhere to want to go. The staff are extremely helpful and professional !!! I’ve stayed here many times and I’ll be back.

2

Adam

24 set 2025

·

Soggiorno di 2 notti

was unfortunately sick and unable to travel. tried to contact hotel to let them know, no answer direct number and central line said to contact direct. So was unable to sort anything prior to arrival. when I finally got in touch with hotel, they said nothing they were willing to do in terms of rescheduling or refunding. won't be using again (not that it'll matter to them, just thought they could do better as a big corporation)

10

Melanie

21 nov 2025

·

Soggiorno di 2 notti

Clean room, friendly staff

10

Y

5 giu 2023

·

Soggiorno di 2 notti

We had a lovely stay at the Novotel and made great use of the swimming pool facilities with our young daughter. We had an issue with the window not closing in our room and the receptionist promptly came to check it and then allocate us a new room when it couldn't be fixed. I would definitely recommend staying here again.

8

Bethan

4 giu 2025

·

Soggiorno di 1 notte

We stay here frequently only niggle this time was that we had to que a while to check in, there were other staff on tills doing work but not booking guests in!

4

Alison

9 mar 2025

·

Soggiorno di 1 notte

When we arrived there was a substantial queue at the check in desk. We waited approximately 10 minutes. We were advised that our room was not available. The time at this point was 16.30pm. There were other people in our position too. We were going to the theatre so I wanted to change, freshen up etc.. I was given a door key for the public toilets downstairs. Which wasn’t what I had envisaged. We were late getting back and I telephoned the hotel to make sure we could get in as we didn’t have our room key. We collected our key around 11pm that evening. Following morning we dropped our bags, spent a day in Liverpool. Picked our bags up around 5pm to be faced with the same dilemma of a very big queue yet again. We are regular visitors to Liverpool and have never experienced our room not being ready. I know Liverpool is a very busy city, other hotels we’ve stayed at don’t seem to suffer in this way.

6

Caroline

24 giu 2025

·

Soggiorno di 3 notti

The first thing that put me off this hotel was the rude staff member at reception: not a word of thanks or please from her. Although other staff were better, her conduct put me off this hotel, together with loud screaming children at the restaurant adjacent to the reception area (which is open plan). The restaurant looks dark and dingy, almost dungeon-like and the terrible reviews put me off attempting to eat there. As for the swimming pool, they do not stipulate when you choose this hotel that they limit you to 30 minutes, which is absolutely ridiculous and sort of undignified given the amount of money you pay to stay at this hotel. Therefore, I didn’t bother going. The reviews suggested it’s too cold in the water, which put me off. As for the rooms, mine stank of rotisserie chicken (air vents?) and the room was very noisy from the sounds of cars speeding past. The area outside, near the train station, felt like there were pickpockets waiting to snatch your phone so it felt uncomfortable, although that’s not the hotel’s fault. I wish I had chosen the Hilton (similar price and amazing location) or somewhere else. Bizarrely, the bathroom is separate from the toilet, and the door to the bathroom is a thin see-through one therefore I don’t know how two platonic people can share it (like friends or colleagues travelling together). All in all, a weird and icky experience with one receptionist who relishes being rude.

2

Mohammed

27 ago 2025

·

Soggiorno di 1 notte

Stayed one night at Novotel Liverpool with my wife and three kids. Minibar completely empty, not even basic drinking water provided. Called room service in the early hours asking for water and was told: “It’ll cost £5 to bring it up, or you can come down and get it yourself from the bar.” Absolutely disgraceful customer service. For a so-called 4-star hotel, this is unacceptable. Avoid at all costs

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Posizione

Base centrale e facilmente accessibile a piedi, vicino a Liverpool One, Albert Dock e alle stazioni, con parcheggio nelle vicinanze. Il risvolto della medaglia è il rumore del traffico e dei camion in alcune camere.

Recensioni degli ospiti correlate

6

Julian

30 ott 2024

·

Soggiorno di 2 notti

Fast check in. Smart looking hotel. Very convenient for all of Liverpool centre. We didn’t use the swimming pool or the restaurant. Our room number was 420. BEWARE. If your room is facing the Q Park carpark, you can look forward to a Home Bargains delivery truck pulling up beneath the hotel from around 0630 every day. Then it’s nothing but crash bang crash. It is so loud and that’s with the window closed too. This was very disappointing and would certainly stop me staying here again

10

John

24 lug 2025

·

Soggiorno di 3 notti

Nice hotel just steps away from the central shopping area.

10

Nuala

3 mag 2025

·

Soggiorno di 2 notti

This hotel was in an excellent location and we had a good check in experience. The convenience of the hotel to the shopping area, train station and cabs was excellent. We would happily stay here again.

10

Tracy

30 ott 2025

·

Soggiorno di 1 notte

This hotel is the ideal location for seeing the sites of Liverpool. Great service and breakfast was great.

10

Jason

21 nov 2025

·

Soggiorno di 1 notte

Great location- nice friendly atmosphere- and safe comfortable clean- all you want from a city centre hotel

10

DAVID

17 dic 2022

·

Soggiorno di 1 notte

Good hotel ,located close to Liverpool Lime Street Station,Liverpool One Shopping Centre,Albert dock and the Pier Head ,plenty of restaurants close by.

8

Nicholas

17 nov 2025

·

Soggiorno di 2 notti

Clean and in a good location for Liverpool town centre and a short walk to Albert Dock etc. Unfortunately quite noisy due to location but otherwise good value. Did not try the onsite restaurant although this seemed busy and affordable.

8

Suzanne

6 mag 2024

·

Soggiorno di 4 notti

Great central location but quite loud at night. Rooms were adequate, but no ACs in Liverpool. Good value for center city.

10

Louise

10 mar 2025

·

Soggiorno di 1 notte

Great stay near the Albert Dock. Easy check in and my request for a high floor and quiet room was accommodated. Just a short walk from the train station and Liverpool One. As a lone female traveller I felt safe throughout my stay. The room was spacious, clean and with everything I needed. Beautiful sunrise across the city skyline topped it off!

10

Phillip

1 nov 2025

·

Soggiorno di 1 notte

Fantastic hotel, amazing location.

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Ristorazione

I commenti sulla colazione sono contrastanti: molti l'hanno apprezzata, mentre altri hanno trovato alcuni articoli freddi, lenti ad essere riforniti o costosi, e la sala da pranzo affollata o disorganizzata. Le esperienze al ristorante variano da gustose a deludenti.

Recensioni degli ospiti correlate

6

Barbara

16 apr 2025

·

Soggiorno di 1 notte

Check in was good, room was good ,but breakfast was awful.Dining room is too small ,seemed disorganised.

10

Teresa

15 set 2025

·

Soggiorno di 4 notti

Lovely breakfast, near bus to airport, train station, shopping, restaurants

6

Susan

22 ago 2025

·

Soggiorno di 3 notti

Good location, bedroom clean. Public areas need a good clean. Breakfast not topped up enough. Outside entrance needs good clean,

10

Arlene

29 set 2025

·

Soggiorno di 3 notti

Hotel and staff were amazing. However breakfast was truly awful, every item of cooked breakfast was stone cold. Super disappointing as the rest of our stay was fabulous.

10

Matthew

5 giu 2025

·

Soggiorno di 1 notte

Great location, friendly & helpful staff, lovely breakfast and the pool with sauna and gym was a great bonus

10

Donna

10 ott 2025

·

Soggiorno di 1 notte

Nice hotel, good room and breakfast and perfect central location . Great value for money

10

Sarah

12 mag 2024

·

Soggiorno di 1 notte

Room was clean. Staff were friendly and breakfast was delicious. The location was fantastic. Really close to shops and the Arena. We will definitely stay again.

10

Caroline

4 nov 2025

·

Soggiorno di 2 notti

Nice clean hotel, friendly staff, good amenities. Tasty breakfast. Central to Liverpool

6

David

7 ago 2025

·

Soggiorno di 1 notte

Best thing was the room. Clean, comfortable and quiet. Worst thing was the restaurant - like trying to eat in a disco! Food not that good either and portions definitely not generous. Yes I’d come again but there’s loads more places to eat in a short walk.

8

Lorraine

21 giu 2025

·

Soggiorno di 1 notte

Hotel was clean and comfortable. Brilliant room and bathroom Staff were great On the negative side - hot breakfast was cold and unpalatable. We ate at a nearby restaurant

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Mese	Prezzo medio
gennaio	107 USD
febbraio	121 USD
marzo	122 USD
aprile	150 USD
maggio	124 USD
giugno	122 USD
luglio	135 USD
agosto	109 USD
settembre	149 USD
ottobre	126 USD
novembre	134 USD
dicembre	133 USD

dom	lun	mar	mer	gio	ven	sab
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $109	20 $287	21 $102	22 $75	23 $176	24 $456
25 $173	26 $91	27 $126	28	29 $139	30 $136	31 $268

dom	lun	mar	mer	gio	ven	sab
1 $136	2 $67	3 $76	4 $73	5 $96	6 $147	7 $136
8 $60	9 $61	10 $77	11 $87	12 $65	13 $111	14 $217
15 $67	16 $65	17 $77	18 $68	19 $88	20 $217	21
22 $153	23 $72	24 $97	25 $80	26 $80	27 $119	28 $244
29 $60	30 $65

Novotel Liverpool Centre

Prezzi per Novotel Liverpool Centre

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Informazioni su questa struttura

Posizione

Opzioni camera

Camera Superior, 1 letto queen

Camera Superior, 1 letto queen con divano letto

Camera Superior, 2 letti singoli

Camera Executive, 1 letto king

Camera Executive, 1 letto king con divano letto (1 King Bed and 1 Double Sofa bed)

Executive Room, 1 King Bed with Single Sofa Bed

Recensioni degli ospiti su Novotel Liverpool Centre

Per quale tipo di viaggio viene scelta la struttura?

Cosa pensano gli ospiti

Politiche della struttura

Istruzioni per il check-in

Cauzione

Informazioni utili

Servizi extra

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