Name: Novotel Liverpool Centre
Address: 40 Hanover Street, Liverpool, Merseyside, GB
Price range: 60 US$–455 US$ per night
Rating: 8.45

Vad gäster tycker

Recensioner av Novotel Liverpool Centre lyfter fram ett centralt läge, vänlig personal och rena, bekväma rum, samt återkommande nackdelar som tidiga morgonljud från gatan och leveranser, varierande luftkonditionering och blandade upplevelser av frukosten och poolen.

Familjer uppskattar fritidsmöjligheterna på plats och baren, och många noterar den praktiska rabatterade parkeringen intill. Vissa gäster påpekar också föråldrade områden och enstaka lukter, med städning och påfyllning som inte alltid är konsekvent. Servicen är oftast välkomnande, även om köer vid incheckningen och svårigheter att nå personalen via telefon rapporteras. Räkna med en praktisk utgångspunkt i staden med användbara bekvämligheter och några kompromisser med stadslivet.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

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Faciliteter

Poolen och gymmet är användbara, men poolen rapporteras ofta som liten eller kall och kräver förbokade, tidsbegränsade pass; bastuns temperatur eller funktion är ibland ett problem. Rabatterad parkering intill är praktiskt, medan hissarna kan vara opålitliga.

Relaterade gästrecensioner

8

Lauren E

26 juli 2024

·

Stannade 3 nätter

Really enjoyed it. Staff lovely. Only issue we had was when we had booked to go swimming on Thursday 25th july at 10am. Apparently there was some issues going on with pool. Had been told we'd have to wait about 10mins, then 20 and so on. Myself and my young daughter ended up waiting nearly an hour in total. Only to be told they still weren't letting anyone in. So it sort of ruined our plans for the day. My daughter was really upset, as she got all excited to go swimming in the morning then being told we couldn't go in.

8

Lisa

13 apr. 2025

·

Stannade 2 nätter

Lovely hotel with friendly staff. My only issues were the swimming pool was really cold, there was a ledge in the pool that wasn’t signposted so I grazed my leg, the shower in the changing room was too hot

6

Stuart

26 okt. 2025

·

Stannade 1 natt

Location is good and we had pre booked parking which is next door. The room was ok - spacious. But the sink didn’t empty which wasn’t great. We used the pool which was quite cold and is quite small so hard to swim once you get a couple of people in. Sauna was cold - wasn’t working - which was disappointing

10

Christopher

17 jan. 2023

·

Stannade 19 373 nätter

Excellent location with pool and sauna.

8

Stacey

16 feb. 2025

·

Stannade 2 nätter

Shambles of a check in - waiting area tiny and busy. Receptionist claimed I hadn’t paid (I had), then claimed the difference in price on her screen was due to currency conversion (I was travelling from Scotland). Keys given did not work. Lifts very temperamental. View from room was a derelict building covered in scaffolding. Breakfast very very busy and a tight layout.

10

Gary

17 juli 2025

·

Stannade 1 natt

An overnight business stay but I always stay here when on business in Liverpool. Great location, discounted parking nearby that you can pre-book, swimming pool and gym at hotel and always clean, comfortable and modern

6

Kenneth

17 juli 2025

·

Stannade 1 natt

Only in town for one day for a meeting. Novotel was a good option in a great part of town with a multi storey car park next door. Room was fine. Swimming pool was good and as they use a booking system, never overly busy. One major issue was the air conditioning which was rubbish. A very warm night and windows that hardly open meant we were roasting all night which lead to very little sleep. It’s the only disappointing thing but at the end of the day the most important thing in any hotel is a good nights sleep.

8

Cameron

27 nov. 2023

·

Stannade 1 natt

Pool area great, only ones in at 5pm on a Saturday. Breakfast was OK

10

Ross

6 okt. 2024

·

Stannade 1 natt

Great hotel. Excellent location. Parkin. Next door with discount. Would highly recommend

10

Mark

30 juni 2025

·

Stannade 1 natt

Fine for night's stay. Good location. Daughter loved the sauna

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Många gäster beskriver rummen som rena eller fläckfria. Andra rapporterar mögel i badrummet eller avloppslukt, fläckiga mattor eller gardiner, och varierande städning eller påfyllning.

Relaterade gästrecensioner

6

Margo

9 maj 2025

·

Stannade 2 nätter

Was okay. Room was ready early which was great. Always took multiple attempts with the card to get the lift to work or the door to open. The toilet has no sink so you have to go tobthe shower room to wash your hands. Not very hygienic. The drains really stank in the bath room and got so bad l could'nt. actually use the shower on my last morning. Breakfast was good but most tables weren't cleaned for use

8

Stephen

2 nov. 2025

·

Stannade 1 natt

Room was spotless

2

Megan

17 aug. 2025

·

Stannade 2 nätter

These rooms are so old that there is mold all over the bathrooms. The sinks and shower don’t drain due to obvious hair blockages. The carpet is dirty and grimy. The staff were friendly but the accommodation was truly just gross.

6

Susan

22 aug. 2025

·

Stannade 3 nätter

Good location, bedroom clean. Public areas need a good clean. Breakfast not topped up enough. Outside entrance needs good clean,

4

Julian

1 juni 2023

·

Stannade 3 nätter

Cramped and dirty. Cracked tiles in the bathroom and toilet. Poor housekeeping - there was no way of drying towels for a family of 4 and when left in the bath for replacements, housekeeping obviously just folded up the wet towels. Not at all what I expect from Novotel!

10

Caroline

4 nov. 2025

·

Stannade 2 nätter

Nice clean hotel, friendly staff, good amenities. Tasty breakfast. Central to Liverpool

4

David

28 aug. 2024

·

Stannade 1 natt

No water in the room, bathroom filthy and air con extremely noisy

10

Denise

5 okt. 2025

·

Stannade 2 nätter

Clean hotel, friendly staff and comfy beds

6

Mrs M A

15 feb. 2024

·

Stannade 1 natt

Stayed many times in this hotel with average experience, but this time around was below average. Room wasnt clean, blood stain on the curtain. Bedsheets and towels couldnt guarantee that they were changed. No take away coffee cups available, although they were always there on previous stays. Check in - waited for a while to be acknowledged, despite being the only guest. Going down the hill, there is so many better hotels in Liverpool.

8

Sze Ki

30 maj 2023

·

Stannade 2 nätter

I like the position of the hotel, it is convenient that I can go every sightseeing places by foot within a reasonable time period around 15-30 mins. I don’t like the cleanliness of the hotel, I feel it is a little bit dirty, I found a lighter under the bedside table, and some dirt around the toilet. I also found that there are some broken parts of toilet facilities. And when the box tissue is run out, the housekeeper does not refill it after tidy up the room in the second day.

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Rummen är generellt sett rymliga och bekväma med bra sängar och förvaring. Vanliga klagomål inkluderar svag eller obefintlig luftkonditionering som leder till varma rum, dålig ljudisolering med tidiga morgonljud från leveranser, daterad inredning, separata toalett- och badrumslayout, och enstaka dåliga vyer.

Relaterade gästrecensioner

6

Julian

30 okt. 2024

·

Stannade 2 nätter

Fast check in. Smart looking hotel. Very convenient for all of Liverpool centre. We didn’t use the swimming pool or the restaurant. Our room number was 420. BEWARE. If your room is facing the Q Park carpark, you can look forward to a Home Bargains delivery truck pulling up beneath the hotel from around 0630 every day. Then it’s nothing but crash bang crash. It is so loud and that’s with the window closed too. This was very disappointing and would certainly stop me staying here again

8

Sunita

12 okt. 2025

·

Stannade 1 natt

Big clean room with comfortable bed Nice bathroom and toilet with good number of towels. Convenient location chosen as we were here for just 2 night to attend a concert

8

Stuart

6 juli 2025

·

Stannade 2 nätter

Overall the hotel was good but the double glazed windows were very poor could hear everything going on outside resulting in a bad night’s sleep

8

Jacob

19 dec. 2022

·

Stannade 1 natt

The room was nice and the facilities were great All staff were helpful and polite. Only issue I had was a seal around one of the room windows has failed and as a result was letting in a lot of noise from the street below which interrupted our sleep

8

Azizah

10 aug. 2025

·

Stannade 6 nätter

It’s in a great location across from Liverpool One, lots of dining options across the street n clearly lots of shopping choices in Liverpool One. The only thing we didn’t like was the view from our window which was facing other windows in an empty old building. Otherwise, our stay was great n having the home bargains shop next door was helpful!

10

Louise

10 mars 2025

·

Stannade 1 natt

Great stay near the Albert Dock. Easy check in and my request for a high floor and quiet room was accommodated. Just a short walk from the train station and Liverpool One. As a lone female traveller I felt safe throughout my stay. The room was spacious, clean and with everything I needed. Beautiful sunrise across the city skyline topped it off!

6

Kenneth

17 juli 2025

·

Stannade 1 natt

Only in town for one day for a meeting. Novotel was a good option in a great part of town with a multi storey car park next door. Room was fine. Swimming pool was good and as they use a booking system, never overly busy. One major issue was the air conditioning which was rubbish. A very warm night and windows that hardly open meant we were roasting all night which lead to very little sleep. It’s the only disappointing thing but at the end of the day the most important thing in any hotel is a good nights sleep.

8

wasim

1 juni 2025

·

Stannade 1 natt

Other than tv casting not working was good

6

Anthony

27 apr. 2024

·

Stannade 2 nätter

Nice hotel, great location but the rooms on the upper floors are extremely warm. I would recommend anyone staying here to request a room on a lower floor. We had to change rooms from the 10th floor because our room was so warm

6

Deborah

10 juli 2025

·

Stannade 1 natt

It was fine for the money and time we spent in the room. Didn't like the toilet being separate from the bathroom

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Personalen lovordas ofta som vänlig och hjälpsam, och problem som defekta föremål åtgärdas ofta snabbt. Gäster nämner dock långa köer vid incheckningen, svårigheter att nå receptionen per telefon och enstaka ohjälpsamma interaktioner eller inflexibla policyer.

Relaterade gästrecensioner

6

Nikhil

14 juli 2025

·

Stannade 2 nätter

The A/C never worked and the overall property was outdated. When we asked for extra towels, the phone was disconnected and the reception never picked up our calls. We had to go downstairs ask for more towels and after one hr delay they gave us pool towels.

10

Mark

9 apr. 2025

·

Stannade 1 natt

The front desk staff was really friendly and madd us feel so comfortable and really welcome they made a big difference in our stay!!!

10

James

28 aug. 2025

·

Stannade 4 nätter

It’s conveniently close to everywhere to want to go. The staff are extremely helpful and professional !!! I’ve stayed here many times and I’ll be back.

2

Adam

24 sep. 2025

·

Stannade 2 nätter

was unfortunately sick and unable to travel. tried to contact hotel to let them know, no answer direct number and central line said to contact direct. So was unable to sort anything prior to arrival. when I finally got in touch with hotel, they said nothing they were willing to do in terms of rescheduling or refunding. won't be using again (not that it'll matter to them, just thought they could do better as a big corporation)

10

Melanie

21 nov. 2025

·

Stannade 2 nätter

Clean room, friendly staff

10

Y

5 juni 2023

·

Stannade 2 nätter

We had a lovely stay at the Novotel and made great use of the swimming pool facilities with our young daughter. We had an issue with the window not closing in our room and the receptionist promptly came to check it and then allocate us a new room when it couldn't be fixed. I would definitely recommend staying here again.

8

Bethan

4 juni 2025

·

Stannade 1 natt

We stay here frequently only niggle this time was that we had to que a while to check in, there were other staff on tills doing work but not booking guests in!

4

Alison

9 mars 2025

·

Stannade 1 natt

When we arrived there was a substantial queue at the check in desk. We waited approximately 10 minutes. We were advised that our room was not available. The time at this point was 16.30pm. There were other people in our position too. We were going to the theatre so I wanted to change, freshen up etc.. I was given a door key for the public toilets downstairs. Which wasn’t what I had envisaged. We were late getting back and I telephoned the hotel to make sure we could get in as we didn’t have our room key. We collected our key around 11pm that evening. Following morning we dropped our bags, spent a day in Liverpool. Picked our bags up around 5pm to be faced with the same dilemma of a very big queue yet again. We are regular visitors to Liverpool and have never experienced our room not being ready. I know Liverpool is a very busy city, other hotels we’ve stayed at don’t seem to suffer in this way.

6

Caroline

24 juni 2025

·

Stannade 3 nätter

The first thing that put me off this hotel was the rude staff member at reception: not a word of thanks or please from her. Although other staff were better, her conduct put me off this hotel, together with loud screaming children at the restaurant adjacent to the reception area (which is open plan). The restaurant looks dark and dingy, almost dungeon-like and the terrible reviews put me off attempting to eat there. As for the swimming pool, they do not stipulate when you choose this hotel that they limit you to 30 minutes, which is absolutely ridiculous and sort of undignified given the amount of money you pay to stay at this hotel. Therefore, I didn’t bother going. The reviews suggested it’s too cold in the water, which put me off. As for the rooms, mine stank of rotisserie chicken (air vents?) and the room was very noisy from the sounds of cars speeding past. The area outside, near the train station, felt like there were pickpockets waiting to snatch your phone so it felt uncomfortable, although that’s not the hotel’s fault. I wish I had chosen the Hilton (similar price and amazing location) or somewhere else. Bizarrely, the bathroom is separate from the toilet, and the door to the bathroom is a thin see-through one therefore I don’t know how two platonic people can share it (like friends or colleagues travelling together). All in all, a weird and icky experience with one receptionist who relishes being rude.

2

Mohammed

27 aug. 2025

·

Stannade 1 natt

Stayed one night at Novotel Liverpool with my wife and three kids. Minibar completely empty, not even basic drinking water provided. Called room service in the early hours asking for water and was told: “It’ll cost £5 to bring it up, or you can come down and get it yourself from the bar.” Absolutely disgraceful customer service. For a so-called 4-star hotel, this is unacceptable. Avoid at all costs

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Läge

Central, promenadvänlig utgångspunkt nära Liverpool One, Albert Dock och tågstationer, med parkering intill. Kompromissen är gatuljud och ljud från leveranser i vissa rum.

Relaterade gästrecensioner

6

Julian

30 okt. 2024

·

Stannade 2 nätter

Fast check in. Smart looking hotel. Very convenient for all of Liverpool centre. We didn’t use the swimming pool or the restaurant. Our room number was 420. BEWARE. If your room is facing the Q Park carpark, you can look forward to a Home Bargains delivery truck pulling up beneath the hotel from around 0630 every day. Then it’s nothing but crash bang crash. It is so loud and that’s with the window closed too. This was very disappointing and would certainly stop me staying here again

10

John

24 juli 2025

·

Stannade 3 nätter

Nice hotel just steps away from the central shopping area.

10

Nuala

3 maj 2025

·

Stannade 2 nätter

This hotel was in an excellent location and we had a good check in experience. The convenience of the hotel to the shopping area, train station and cabs was excellent. We would happily stay here again.

10

Tracy

30 okt. 2025

·

Stannade 1 natt

This hotel is the ideal location for seeing the sites of Liverpool. Great service and breakfast was great.

10

Jason

21 nov. 2025

·

Stannade 1 natt

Great location- nice friendly atmosphere- and safe comfortable clean- all you want from a city centre hotel

10

DAVID

17 dec. 2022

·

Stannade 1 natt

Good hotel ,located close to Liverpool Lime Street Station,Liverpool One Shopping Centre,Albert dock and the Pier Head ,plenty of restaurants close by.

8

Nicholas

17 nov. 2025

·

Stannade 2 nätter

Clean and in a good location for Liverpool town centre and a short walk to Albert Dock etc. Unfortunately quite noisy due to location but otherwise good value. Did not try the onsite restaurant although this seemed busy and affordable.

8

Suzanne

6 maj 2024

·

Stannade 4 nätter

Great central location but quite loud at night. Rooms were adequate, but no ACs in Liverpool. Good value for center city.

10

Louise

10 mars 2025

·

Stannade 1 natt

Great stay near the Albert Dock. Easy check in and my request for a high floor and quiet room was accommodated. Just a short walk from the train station and Liverpool One. As a lone female traveller I felt safe throughout my stay. The room was spacious, clean and with everything I needed. Beautiful sunrise across the city skyline topped it off!

10

Phillip

1 nov. 2025

·

Stannade 1 natt

Fantastic hotel, amazing location.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Måltider

Återkopplingen gällande frukosten är blandad: många uppskattade den, medan andra tyckte att föremålen var kalla, långsamma att fyllas på eller dyra, och matsalen var full eller oorganiserad. Restaurangupplevelser varierar från smakrika till undermåliga.

Relaterade gästrecensioner

6

Barbara

16 apr. 2025

·

Stannade 1 natt

Check in was good, room was good ,but breakfast was awful.Dining room is too small ,seemed disorganised.

10

Teresa

15 sep. 2025

·

Stannade 4 nätter

Lovely breakfast, near bus to airport, train station, shopping, restaurants

6

Susan

22 aug. 2025

·

Stannade 3 nätter

Good location, bedroom clean. Public areas need a good clean. Breakfast not topped up enough. Outside entrance needs good clean,

10

Arlene

29 sep. 2025

·

Stannade 3 nätter

Hotel and staff were amazing. However breakfast was truly awful, every item of cooked breakfast was stone cold. Super disappointing as the rest of our stay was fabulous.

10

Matthew

5 juni 2025

·

Stannade 1 natt

Great location, friendly & helpful staff, lovely breakfast and the pool with sauna and gym was a great bonus

10

Donna

10 okt. 2025

·

Stannade 1 natt

Nice hotel, good room and breakfast and perfect central location . Great value for money

10

Sarah

12 maj 2024

·

Stannade 1 natt

Room was clean. Staff were friendly and breakfast was delicious. The location was fantastic. Really close to shops and the Arena. We will definitely stay again.

10

Caroline

4 nov. 2025

·

Stannade 2 nätter

Nice clean hotel, friendly staff, good amenities. Tasty breakfast. Central to Liverpool

6

David

7 aug. 2025

·

Stannade 1 natt

Best thing was the room. Clean, comfortable and quiet. Worst thing was the restaurant - like trying to eat in a disco! Food not that good either and portions definitely not generous. Yes I’d come again but there’s loads more places to eat in a short walk.

8

Lorraine

21 juni 2025

·

Stannade 1 natt

Hotel was clean and comfortable. Brilliant room and bathroom Staff were great On the negative side - hot breakfast was cold and unpalatable. We ate at a nearby restaurant

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Månad	Genomsnittligt pris
januari	107 US$
februari	121 US$
mars	122 US$
april	150 US$
maj	124 US$
juni	122 US$
juli	135 US$
augusti	109 US$
september	149 US$
oktober	126 US$
november	134 US$
december	133 US$

sö	må	ti	on	to	fr	lö
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $92	20 $288	21 $103	22 $70	23 $169	24 $455
25 $173	26 $90	27 $125	28	29 $139	30 $136	31 $267

sö	må	ti	on	to	fr	lö
1 $135	2 $66	3 $76	4 $73	5 $96	6 $146	7 $136
8 $60	9 $61	10 $77	11 $86	12 $65	13 $110	14 $217
15 $66	16 $65	17 $77	18 $68	19 $88	20 $217	21
22 $153	23 $72	24 $97	25 $80	26 $80	27 $118	28 $243
29 $60	30 $65

Novotel Liverpool Centre

Priser för Novotel Liverpool Centre

Genomsnittliga priser per månad

Om detta boende

Läge

Rumsalternativ

Superior-rum - 1 queensize-säng

Superior-rum - 1 queensize-säng med bäddsoffa

Superior-rum - 2 enkelsängar

Executive-rum - 1 kingsize-säng

Executive-rum - 1 kingsize-säng med bäddsoffa (1 King Bed and 1 Double Sofa bed)

Executive Room, 1 King Bed with Single Sofa Bed

Gästrecensioner för Novotel Liverpool Centre

Vem bor här?

Vad gäster tycker

Boendets policy

Instruktioner för incheckning

Deposition

Bra att veta

Tillval

Priser för kommande datum